Excellent 8.2
Based on 247 reviews

Verified traveler reviews

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based on 247 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 9.1
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for money 7.8
  • Food/Dining 7.3
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Laura from Finland
Business travelers
Terrace Room
Stayed 3 nights in May 2016
Wi-fi connection was lousy. It was impossible to work at the hotel with the all the time disconnecting internet connection. Staff tried to help, but coudn't do much.
Reviewed May 09, 2016

Rodney from New Zealand
Solo travelers
Lambton Twin Room
Stayed 2 nights in March 2016
stayed 2 nights
Bit disappointed as one of the bottled waters in mini bar fridge was already opened (seal broken) and bottle had been refilled, probably from tap in the bathroom! Shower had very little water flow. Otherwise, we enjoyed our stay and found the staff to be friendly and helpful.
Reviewed March 20, 2016

Michael from United Kingdom
Business travelers
Lambton Twin Room
Stayed 1 night in March 2016
Central city location
Location, location, location
Very comfortable
Reviewed March 18, 2016

Anton from New Zealand
Solo travelers
Lambton Twin Room
Stayed 1 night in February 2016
It was ok accomodation
Reviewed February 26, 2016

Diane from New Zealand
Solo travelers
Lambton Twin Room
Stayed 2 nights in January 2016
A solid choice
Location, room size,quietness
I stay here often and I'm always happy with the hotel. It's getting a bit shabby and dated, though. But I keep returning - the location is brilliant, the rooms are a good size and it's quiet.
Reviewed January 16, 2016

ALan from United Kingdom
Lambton Room
Stayed 3 nights in December 2015
Did not appreciate paying daily rate for parking in the hotel - should be free when you are a guest
Reviewed January 14, 2016

Debbie from United Kingdom
Families with young children
Stayed 2 nights in January 2016
Short stay in comfort
Service, comfort and cleanliness
Reviewed January 10, 2016

GORDON from United Kingdom
Lambton Room
Stayed 2 nights in December 2015
Rooms, staff and location
Easy access to the city and close to the harbour. Large room and comfortable. We enjoyed our stay. Charges for car parking are the only complaint.
Reviewed January 01, 2016

William from Australia
Terrace Room
Stayed 4 nights in December 2015
Good Wellington Hotel
room size, view, location
We had an upgraded room for 3 nights which was very good. The dining room is very large and with a good view. The buffet was good. The only problem was a large family with very noisy shouting children which disrupted the atmosphere of the dining room. I am sure this is a random event which not the Hotel's fault. The desk staff were helpful and I would stay there again if in Wellington
Reviewed December 31, 2015

Mark from New Zealand
Families with older children
Run Of House
Stayed 2 nights in December 2015
James Cook Hotel
central location, value for money and friendly service
We enjoyed our stay at James Cook Hotel. The rooms were comfortable with all necessary amenities. Value for money with central location and friendly service.
Reviewed December 19, 2015


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