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Japamala Resort by Samadhi

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Excellent8.9
Based on 309 reviews
Japamala Resort by Samadhi
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8.9 Excellent guest rating
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"The wild life on the island is amazing."

CraigUnited Kingdom
Spa
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9.0 Excellent location
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9.0Location
  • Private beach

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Penghulu's House
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  • Beach view
  • 140 m²/1507 ft²
  • 1 king bed
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Jungle Luxe Sarang
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  • Nature view
  • 60 m²/646 ft²
  • 1 king bed
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Tree Top Chalet
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  • Nature view
  • 40 m²/431 ft²
  • 1 king bed
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Seaview Sarang
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  • Ocean view
  • 75 m²/807 ft²
  • 1 king bed
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Sea Cliff Chalet
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  • Sea view
  • 40 m²/431 ft²
  • 1 king bed
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Hillside Sarang
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  • Nature view
  • 60 m²/646 ft²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (309)Booking.com Reviews (121)
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Cleanliness8.9
Facilities8.4
Location9.0
Room comfort and quality9.3
Service9.0
Value for money8.2
Food and dining8.9
Provided by verified guests of Agoda
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5.6
Harveen from Malaysia
Couple
Hillside Sarang
Stayed 2 nights in September 2017
Disappointing and rip off
I don't even know where to begin. I can tell the staff mean well, but it is extremely overpriced and not as advertised on site. Maybe things were better 10 years ago, but clearly this is an aged establishment charging same high rates. 1. When we arrived I inquired about spa treatments (one of the reasons we chose that hotel) and they said their spa person is away so no spa. Holiday almost felt ruined due to that as we rarely take breaks and chose this hotel for it's spa facilities. 2. Beach was full of rocks and we couldn't swim in ocean. There was no info from hotel on when tides would be high and decent enough for us to swim. On our 2nd day when we asked about tides, receptionist pulled out a chart and showed us that on that day high tides was 8am to 11am. If they announce this or tell guests the day before some of us can actually plan for early morning swims. When asked if there was a boat that could take us to a decent beach one person said boats are full for the day, while the receptionist said that all beaches are the same and this is the best beach so no point taking boat anywhere. 3. For RM1500 a night, hotel room doesn't even cater conditioner. TV downstairs had weird distracting vertical lines (which they later replaced thank you) and TV in bedroom upstairs didn't work at all. 4. They say complimentary Henessey daily in room, but we only got it on the day we arrived. 5. Furniture was old and weathered with loose ends sticking out. Understand if they can't replace it (or need to), but a simple pair of scissors could do the job. 6. Jets in jacuzzi don't work and according to staff it's just "for show"?? 7. Cocktails were weak -- when we told them if they could make it proper they said okay, and then when we signed off on bill they charged us for 2 drinks as they said they had to give us a double shot. Some clarification on this before making the drink would have been handy. 8. Hotel aircond leaking and woke up on 2nd night as the water falling ou
Reviewed September 04, 2017
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9.2
pierangelo from Italy
Family with young children
Hillside Sarang
Stayed 3 nights in April 2017
AMZING VACATION
service and people are really nice, I will be back for sure...see u soon hope nothing will change with the service offered
Reviewed May 03, 2017
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10.0
CATHIE from Australia
Couple
Hillside Sarang
Stayed 3 nights in January 2017
FANTASTIC STAFF & SERVICE
We stayed at Japamala Resort end of Dec to early Jan 2017. It was fantastic, firstly the staff were amazing, so friendly and gave us superb service. Definitely recommend to stay at PENGHULU HOUSE or SEAVIEW SARANG room. The food was awesome, so fresh and tasty. Loved the free cocktails on the jetty 6pm - 7pm The resort is very clean and well maintained. On our last morning went snorkelling from the jetty, early before breakfast. Water was flat calm and no one else around, I finally got to see the reef shark - Magical moment. The snorkelling is great off the jetty - there is 1 coral with just Clown fish.
Reviewed March 21, 2017
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6.0
Chow from Hong Kong
Couple
Hillside Sarang
Stayed 2 nights in February 2017
a chilled getaway
Not easy to access if without the help from the hotel a remote and silent place for relaxing days food there are superb, esp the italian one room is large and we get a two-storey malay style rooms with a outside pool wild animals are always with you. a very good experience spa are good but a bit over-priced staff are friendly and helpful
Reviewed February 06, 2017
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10.0
Randy from Singapore
Family with teens
Sea Cliff Chalet
Stayed 3 nights in December 2016
Breathtaking
We stayed in two separate seaside rooms and had the most pleasant and relaxing stay. I can not express how friendly, inviting and personable the staff was. A quite off the path getaway with beautiful snorkeling, kayacking and Swimming right at the hotel. The food was also amazing just prepare for a late dinner but trust me it's worth the wait! Definitely one for the books and somewhere I hope to return one day.
Reviewed December 26, 2016
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4.4
Falisha from Malaysia
Family with young children
Tree Top Chalet
Stayed 3 nights in December 2016
Japamala - Disappointing experience
Hospitality is atrocious. Staff was quite rude and condescending. I will never go back to Japamala. Nothing great except for what is natural there, that is, the beach and the jungles. Food is ridiculously priced and the quality is below edible standards.
Reviewed December 20, 2016
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8.0
Jeyasri from Singapore
Couple
Tree Top Chalet
Stayed 1 night in December 2016
It was awesome!
Had a wonderful time! The staff were very nice! The view was awesome as well! Maybe can have a personnel to guide us for snorkelling, kayakking and trekking.
Reviewed December 20, 2016
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8.4
Craig from United Kingdom
Couple
Sea Cliff Chalet
Stayed 3 nights in November 2016
Great resort, great location and great staff
The wild life on the island is amazing.
Reviewed November 22, 2016
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10.0
Ryan from Philippines
Couple
Tree Top Chalet
Stayed 2 nights in November 2016
VIP treatment, picturesque views
I took a lot of great pictures. The room was so cozy. Customer service is par excellence. Food was great. Free cocktails from 6pm to 7pm while watching the sunset. Reception lady was nice. There are things for improvement that I think are beyond the control of the management: (1) Poor internet (2) The lousy ferry service. The ferry asked us to be at the port at 3 am for the 4 am departure. No staff was there to assist us. No one informed us that it was delayed. It arrived at 6:30 am. Those 3.5 hours could have been spent sleeping and resting instead of waiting in agony with no bit of information about the arrival of the vessel. The was no apology nor explanation why they were late. Overall, minus the ferry service, Japamala brings you memories you will go back to in the years to come.
Reviewed November 17, 2016
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9.6
Matthew from United States
Business traveler
Jungle Luxe Sarang
Stayed 2 nights in November 2016
Perfect Getaway
Spent two days at the resort while stationed in Malaysia on business. A bit of an adventure getting there, but well worth the $ and trip.
Reviewed November 09, 2016
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