THE PLUM-Residence KYOTO E
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Gion part of Kyoto, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fushimi Inari-taisha Shrine.
Free Wi-Fi in all rooms!
Kitchen
Wi-Fi in public areas
Security [24-hour]
Elevator
English
Japanese
Chinese [Mandarin]
Great place!”
Excellent location. Easy fun walk to Gion and temples. Great washing machine and bathtub. *** Be careful there are 2 Plum residences one in Gion (E )and one near the train station (S)*** we got dropped off at the wrong one and were stranded late at night!
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A Pleasant But a Bit Adventurous Experience :-) ”
My first time with a minimal-human interaction hotel. Arrived Kyoto station mid-morning, walked to the office as instructed by email (about 10-15 minutes, with help from Google maps), left our luggage, advised to wait until 4pm for check-in. Did some sight-seeing and eating, returned to office at 4pm. Shuttle bus to the Japaning Higashiyama Sanjo (there are other Japaning locations in Kyoto). Found the hotel easy enough after alighting. Happy to see a Family Mart and a grocery (good news). Located the hotel after a five-minute walk. No one at the reception; everything automated—check in by tablet on the reception desk, which instructed us to enter our check-in code, which I never got by email. Picked up a phone on the desk, thank God for English-speaking agent. After which no problem getting to our room. Small, but adequate for 3 of us. Kitchenette well provided. 10 mins walk to subway station. Easy walk to nearby restos. No human staff interaction but all ok incl chk out.
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Thank you for staying. Please come again.
Lovely place to stay”
The staff is very helpful and friendly. The location is very good you can go walk to gion yasaka shrine or shijo dori just a few minutes. There’s also a bus stop and subway station near the hotel. The room is big. I booked the family room for 4 people but i think its enough for 6 or more. I’m very recommend you to book this hotel if you go to kyoto
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Excellent”
We liked the hotel. The room was big enough for 2 people. Ideally, there should have been 2 beds instead of 3 beds which made the place tight. The towels were the best we've had - super soft. We did not use the stove but used the laundry machine and kettle which were very useful. We would have preferred a shower curtain to be available instead of the TV screen for the bathtub. Toiletries were provided and good. The location was very good - not in the center of Kyoto but close enough to walk. We liked it that the subway station was close and we could buy some foodstuff at the market in which the hotel is situated. The provision of umbrellas helped for rainy days. We had to send a suitcase before arriving; it was not a problem. We also left our suitcases within the automated door after check-out. That was helpful. Overall it is a recommended hotel if you don't mind the lack of receptionists since entry codes are provided for self check-in.
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Squeezy but good”
Unusual business model where check in and out is electronic (you will need your phone!), but the rooms are well equipped if somewhat compact. Location was a bit out of the way, but transport options were close. Great value in a tourist city like Kyoto, especially for a family. Shuttle bus from near the station made getting there for the first time easy enough. Very helpful friendly staff at the main office.
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Thank you so much for staying at our hotel. We are very happy with the review, huge appreciation. We set our hotel locations to the best locations we could have. Our price range changes constantly with the seasons so please book when it is the time. Also, there is a fixed line phone at the hotel lobby, it connects to our main office which operators answering calls for 24 hours. Please feel free to call us for anything! Thank you so much again for your review. We will be waiting for your other use of our hotel. Best regards
Self service room with all we needed, would stay again”
We enjoyed the setup at Japaning Hotel, fully self service to get into our room and do what we needed. The local area guide was also very handy. Although we were confused at first, because the reception area photos shown in the listing are from HQ not here, we assumed based on the photos that there was somewhere to leave our luggage securely, but there wasn’t. Due to the location being mostly unstaffed, we couldn’t ask anyone. Luckily our room had been cleaned already, so we’re able to drop our bags into our room and get on with our day. The off site staff were quick to answer emails, which meant we got answers we needed reasonably promptly. If we needed to leave our luggage there on the last day it would have been problematic, but thankfully we didn’t need to. To re-iterate the facilities in the room were great, we had everything we needed. A touch more cleaning generally would be nice, such as under the beds being very dusty, but the main areas were clean.
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best experience”
best experience because hotel is not have receptionist..but the hotel staff very detail to guide check-in by email... location a bit far from kyoto station n inside a shop area..i'm a little difficult find hotel by bus... kyoto bus and driver information is not really help us..not friendly...so i'm late to checkin hotel and finally go by subway and easy to find the hotel.. small hotel room and found a lot of dust.. i found used food in refrigerator that are not thrown away.. tableware,soap,detergent n ameties is very complete to use..
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Great!”
The location is okay. Not too touristy but really near Gion. It’s really cheap actually because it’s a private room and you can even cook and do your laundry. They also have bathtub so you can have a nice dip after traveling the whole day (and it has TV). The downside is they don’t have elevator so make sure you don’t have big luggage. I didn’t meet any staff, it’s all computerized but you can call them anytime if you need help.
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Thank you for your stay with us. We are happy to know you had a good stay with us. Our staff is going around all of our Japaning Hotels in Kyoto, so sometimes you will see our staff and sometimes don't. But we can assist guests anytime when you call us such as for check in and or for check out. We are waiting for your next reservation soon in the future. Best Regards,
Superb”
Complete with home facilities. Value for money. Near to the train & subway station (less than 5 minutes walk). Also walking distance to Halal Restaurant (Halal Ramen Gion Naritaya & Halal Yakiniku). Recommended.
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Thank you for your stay with us. We are happy to know you had a good stay with us. We are looking forward to have your next reservation soon.
Worth Value ”
Triple room with apartment facilities (Fridge, Washing machine, microwave, kettle, cooking stove), bathroom with heater & TV screen, full toiletries. 1-2 minute walk to Higashiyama Station and convenience store, near bus stop and walking distance to Gion walking area. No reception, self check in based on email received on the check in date with key in the passwords given on a ipad at counter. Self check out by key in the room password. Save the laundry fees!
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この度はご利用頂き誠にありがとうございます。 またのお越しをお待ちしております。
Worth Value”
Triple room with apartment facilities (Fridge, Washing machine, microwave, kettle, cooking stove), bathroom with heater & TV screen, full toiletries. 1-2 minute walk to Higashiyama Station and convenience store, near bus stop and walking distance to Gion walking area. No reception, self check in based on email received on the check in date with key in the passwords given on a ipad at counter. Self check out by key in the room password. Save the laundry fees!
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この度はご利用頂き誠にありがとうございます。 またのお越しをお待ちしております。
great location, easy access”
The space was more than my brother and I expected compared to other hotels we have gotten for a similar price in Tokyo. It had a little kitchen and a washer! At first it was confusing to figure out the heater but it became like a fun puzzle and using google translate, we figured it out. It was nice to have a code and not have to worry about losing a key. The location was close to many shrines and the old city and we easily walked almost everywhere nearby!
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Good enough for the price”
Hotel was located very near Higashiyama station, making it very convenient for getting around to other parts of Kyoto. No receptionist at the front desk, the only time we saw staff was on our last day when checking out. No elevators, so those living on upper floors will need to carry their luggage up. Hotel cleanliness was poor as the bed linen seemed to be really old, maybe even recycled from another hotel. There were multiple stains visible on the blankets. The hotel room was actually apartment-style, with a kitchenette and a washing machine, which is a big plus point. Bedroom itself was small (standard for Japan) so packing / unpacking stuff was sometimes a challenge.
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Thank you for staying in our hotel. We are grateful to hear that you were happy about the hotel. We deeply apologize for the stains. We will make sure not to make this happen again. Once again, thank you for staying and we hope to have you back again.
Not bad, but far from great.”
Self check-in was nice and simple. WiFi did not work when we arrived. After a couple of phone calls to their customer service, they told us to just use the next door's WiFi (?), which was a bit weak and dropped out at times. Had a balcony with no view (tall frosted glass). No lifts on premises. 'No smoking' anywhere on the premises meant we had to walk about 5 minutes down the road to the nearest convenience store just for a cigarette. But that's just how Kyoto is, I guess.
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Great posirion”
Very quiet and in an excellent area of Gion, close to transport with food available in same covered shopping arcade
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Different kind of hotel in old market Kyoto.”
1. A different experience to stay in no lobbied hotel. No person manned the lobby. All queries can be directed though video call to main office. 2. The room looks like typical japanese private apartement who we ve seen in typical Japanese bloggers. 3. There is a kitchen and cookware to use. 4. Everything is small but effecient, Also cleanliness is good. 5. the room looks basic but decet. Cant complaint as we know what we are getting of. 6. This completes our Japanese experience in Japan by stying in typical local apt.
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Thank you so much for staying at our hotel. We are very happy with the review, huge appreciation. We set our hotel locations to the best locations we could have. Our price range changes constantly with the seasons so please book when it is the time. Also, there is a fixed line phone at the hotel lobby, it connects to our main office which operators answering calls for 24 hours. Please feel free to call us for anything! Thank you so much again for your review. We will be waiting for your other use of our hotel.
Convenient”
The hotel is inside a market. Once you exit the Higashiyama station, turn let and you'll see a covered alleyway (the market) and the hotel is located inside it. The room is very small, it squeezed one queen sized bed, and two super single beds. The bathroom is separated into 2, one for shower and the other is the modern toilet. There's a complete kitchen, fridge and washing machine. TV is in the bathroom which makes it even more unique and funny. The hotel is self service, you'll need to enter the password given just a few hours before check in (via email) to open the entrance door and room door. You must also check your email constantly for the room password since they only release it a few hours before you check in. As for my case, the email arrived at 2.45pm and the check in time is at 4pm. Sometimes emails get into the junk folder so be sure to check carefully. The front desk staff is invisible most of the time so you'll need to be independent.
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この度はご利用頂き誠にありがとうございます。 またのお越しをお待ちしております。
Above average”
Good location for walking to Yasaka shrine and Gion, and close to Higashiyama subway. Bedroom was small, and difficult to move around with 3 people and luggage. No noise insulation, as could hear everything outside on ground floor, and from room above (upstairs rooms must have more space as could hear kids running around). Window looked straight into shopping/eating area, so couldn't really open curtains at all (ground floor room). There was no TV (only in bathroom)or safe - worth knowing in advance if you're travelling with valuables. The duvet covers were stained, and not changed when the cleaners made their one visit in a 4 night stay. The sheets and towels were clean and changed. Check in was easy at the office located near the station (where they will store luggage) and the shuttle bus was great to get there, though no check-out shuttle bus was available. Check out via the ipad onsite was really easy.
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Thank you for your stay to our hotel. We are sorry about the noise and the sheets that was stained. Our cleaning staff will be more then careful of the sanitation we make. We will be waiting for our next time stay to us. Thank you again for staying at our hotel Best regards
Have everything needed for travelling”
Soft beds, clean sanitary, washing machine and cooking tools ... really good for travelers. Although no staff present, still easy for check-in and check-out. But you have to get assistance if you've reserved 2 rooms ... someone would still be able to help via telephone. Close to restaurants, subway station and convenient store. Staff are very helpful if you wish to deliver your luggage beforehand. Worth staying.
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Thank you for you nice review, we are very happy you had a good stay. Hope to see you again in Kyoto! ou for you nice review, we are very happy you had a good stay. Hope to see you again in Kyoto!
Good location”
Easy for travel in kyoto landmark
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この度は当ホテルをご利用いただきまして誠にありがとうございます。また、ご感想をお寄せいただきありがとうございました。ご滞在中は、当ホテルサービスにご満足いただけたようで、一同大変うれしく思っております。