Java Palace Hotel
Java Palace Hotel
See all 36 photos
9.6
Exceptional

"Good location, beautiful and clean hotel"

Wai C.

|

April 25, 2018

Superior - Bed Java Palace Hotel
Superior - Bed
See all 36 photos
Lobby Java Palace Hotel
Lobby
See all 36 photos
Swimming pool [outdoor] Java Palace Hotel
Swimming pool [outdoor]
See all 36 photos
Fitness center Java Palace Hotel
Fitness center
See all 36 photos
See map Java Palace Hotel
See map
Very good
Location
7.6
See all 36 photos Java Palace Hotel
See all 36 photos
Removed from saved list
What guests are saying:
Company reccommend to stay here and there was good security
Jiraporn from Thailand
Business traveler
This hotel is probably the best choice in Cikarang. The room are comfortable and clean, the food is decent, the staff is attentive. It is located near the industrial are.
Filippo from Italy
Business traveler
Bed and tv is good. Shower floor was wrongy designed and water went over the entire toilet. Amercian Standard fittings are used. Hotel internet is relatively good and stable. Hotel seems to be for Koreans
HAN from Singapore
Business traveler
Comfortable bed room, stuffs are very friendly, easy get cab, food is delicious. But price is a little bit high compare last time.
Choon from Malaysia
Business traveler
Very good
From 148 reviewsSee what guests said
7.8
/
10
Excellent room comfort and quality
8.8
Value for money7.7
Distance to city center35 km
Location rating7.6
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.8
Excellent
Room comfort & quality
Superior
Superior
...
  • Room size: 28 m²/301 ft²
  • Pool view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe
Deluxe
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Suite
Suite
...
  • Room size: 56 m²/603 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Single
Deluxe Single
...
    Enter dates to see prices
    Basic Suite
    Basic Suite
    ...
      Enter dates to see prices
      Superior Single
      Superior Single
      ...
        Enter dates to see prices

        What people love about the property

        • 8.0
          Very good

          "Hotel staffs are excellent!"

          Sue P.

          |

          June 25, 2017

        • 7.6
          Very good

          "Staffs are helpful and friendly."

          Sue P.

          |

          October 20, 2016

        • 8.3
          Excellent

          "Good location with a reasonable price tag."

          Seong H.

          |

          March 19, 2016

        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        More about Java Palace Hotel

        More about Java Palace Hotel

        7.6
        Very good

        "Nice & Clean hotel for business traveller in Cikarang area."

        Kong H.

        |

        July 20, 2017

        An overview

        Show more

        What they offer

        7.6
        Very good

        "Clean hotel with spacious room."

        Sue P.

        |

        November 26, 2017

        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show more

        Real reviews from real guests

        Agoda Reviews (148)Booking.com Reviews (44)
        7.8
        /
        10
        Cleanliness8.1
        Facilities7.3
        Location7.6
        Room comfort and quality8.8
        Service8.1
        Value for money7.7
        Provided by verified guests of Agoda
        All languages
        All guests (148)
        All room types
        Showing 77 verified guest comments
        1234
        8.8
        Excellent
        Herbert from Indonesia
        Group
        Superior
        Stayed 2 nights in December 2017
        Good place to stay”
        Overall, this hotel is recommended. Tidy & clean room ( most importnat ), but unfortunately we don’t like the parking area cause when it raining, we got wet by the rain. The security need more training on how to speak with customer. No one open the door for us when we arrive at the hotel & no porter guy for helping us with our luggage. The buffet breakfast not so good, 6 out of 10. The spa room need more lightning cause kind of creepy when using the spa facility alone aroung 6-7 pm. Overall, for me this hotel is 7,5 out of 10
        Reviewed January 03, 2018
        Thank you for your feedback. I was disappointed to read that you did not have unpleasant experience during your stay, I assure you to brief all the department concern related this matter in order to void this happen again in the future. Thank you for choosing our hotel as your prefered accomodation in cikarang. Hope your stay in Cikarang was enjoyable and hope to see you back some day. Best Regards, Ubay RUBAI Front Office Manager
        Responded January 05, 2018
        Java Palace Hotel
        8.0
        Excellent
        Chew from Malaysia
        Business traveler
        Superior
        Stayed 4 nights in July 2018
        Great Location and Value for Money”
        Great Location and Value for Money
        Reviewed July 30, 2018
        Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Regards, Ubay RUBAI
        Responded October 01, 2018
        Java Palace Hotel
        8.0
        Excellent
        Chew from Malaysia
        Business traveler
        Superior
        Stayed 4 nights in July 2018
        Great Location and Value for Money”
        Great Location and Value for Money
        Reviewed July 30, 2018
        Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Regards, Ubay RUBAI
        Responded October 01, 2018
        Java Palace Hotel
        10.0
        Exceptional
        WENG from Singapore
        Business traveler
        Superior
        Stayed 1 night in May 2018
        Exceptional”
        Great stay
        Reviewed May 19, 2018
        Dear Mr. Weng Warm regards from Java Palace Hotel and thank you for choosing our hotel as your preferred stay in Cikarang. Thank you for your review and we will keep up our quality and service for the future. Best regards, Gini Arisanti Public Relation Manager
        Responded May 21, 2018
        Java Palace Hotel
        9.6
        Exceptional
        Wai from Malaysia
        Business traveler
        Suite
        Stayed 2 nights in April 2018
        Exceptional”
        good location, beautiful and clean hotel
        Reviewed April 25, 2018
        Dear Mr. Wai Warm regards from Java Palace Hotel and thank you for choosing our hotel as your preferred stay in Cikarang. Thank you for your review and we will keep up our quality and service for the future. Best regards, Gini Arisanti
        Responded April 26, 2018
        Java Palace Hotel
        8.8
        Excellent
        TEE from Malaysia
        Business traveler
        Suite
        Stayed 2 nights in March 2018
        great hotel”
        great hotel with great staff, staff are helpful and friendly
        Reviewed April 02, 2018
        Dear Mr. TEE Warm regards from Java Palace Hotel and thank you for choosing our hotel as your preferred stay in Cikarang. Thank you for your review and we will keep up our quality and service for the future. Best regards, Gini Arisanti Public Relation Manager
        Responded April 02, 2018
        Java Palace Hotel
        8.0
        Excellent
        Sue from Malaysia
        Business traveler
        Superior
        Stayed 10 nights in June 2017
        Good Hotel with Comfortable Room”
        Second time staying at this hotel. The cleanliness is still well maintained. Room is spacious with study desk for working. Hotel staffs are excellent! Provides free shuttle service to main eating places. Laundry service is also very prompt. Highly recommended hotel in this area.
        Reviewed June 25, 2017
        Thank you for staying with us. We appreciate your feedback! Hope your stay in Cikarang was enjoyable and hope to see you back some day. Best Regards, Ubay RUBAI Front Office Manager
        Responded January 03, 2018
        Java Palace Hotel
        10.0
        Exceptional
        Phattarawin from Thailand
        Business traveler
        Superior
        Stayed 4 nights in November 2015
        Still the best hotel for me”
        Comfortable, Friendly and clean.
        Wow!!! I love it, I was there for 4 night in superior room. I had got the best offer from Operational Manager (Hannea Kim) to upgrade my room to the Deluxe room for my last 2 night. I very happy to get the offer and never believe that before. BUT however, If they not offer me, I still want to stay in JAVA PALACE HOTEL again next time. They have everything i want during stay there and see you next time. ;)
        Reviewed December 01, 2015
        Thank you for staying with us. We appreciate your feedback! Hope your stay in Cikarang was enjoyable and hope to see you back some day. Best Regards, Ubay RUBAI Front Office Manager
        Responded January 03, 2018
        Java Palace Hotel
        6.7
        Good
        Riche from Malaysia
        Business traveler
        Superior
        Stayed 1 night in March 2015
        Just another hotel”
        Comfort Room
        Hotel was decent, room was comfortable. The thing that makes me won't stay here again, I booked a cab the night before for next morning to go to the office. There wasnt any taxi in the morning for me, and staff didnt really try to help me to get a cab. I know they tried calling via phone and was told full (sure?). This is Jakarta, well it is Cikarang and not in city, but Bluebirds are everywhere. I waited 30 mins at the lobby and the staff kept asking me to take their hotel car (which was like, i can pay a cab to get to Jakarta centre maybe), walked out from the hotel and to the roundabout in front, got a cab myself and took it to office. Not a good experience, not gonna give it another chance. Lousy service is not sufficient to satisfy a guest even if you give 101% room comfort (which this hotel is about 80% comfort).
        Reviewed August 29, 2015
        Thank you for staying with us. We appreciate your feedback! Hope your stay in Cikarang was enjoyable and hope to see you back some day. Best Regards, Ubay RUBAI Front Office Manager
        Responded January 03, 2018
        Java Palace Hotel
        8.7
        Excellent
        HAN from Singapore
        Business traveler
        Superior
        Stayed 1 night in October 2014
        New, Good Hotel but Careful of Charges!”
        Location, comfort and service
        Bed and tv is good. Shower floor was wrongy designed and water went over the entire toilet. Amercian Standard fittings are used. Hotel internet is relatively good and stable. Hotel seems to be for Koreans
        Reviewed October 17, 2014
        Thank you for staying with us. We appreciate your feedback! Hope your stay in Cikarang was enjoyable and hope to see you back some day. Best Regards, Ubay RUBAI Front Office Manager
        Responded January 03, 2018
        Java Palace Hotel
        7.7
        Very good
        Emanuele from Italy
        Business traveler
        Superior
        Stayed 4 nights in June 2014
        It was a good stay.”
        Clean and comfortable room, very friendly hotel staff and location near to industrial park
        It was great. I really like this hotel despite it's far away from Jakarta where most of the entertainment places are located. However it's very close to the big industrial park where I had to go every day. Hence it saved me a lot of time in the taxi.
        Reviewed June 28, 2014
        Thank you for staying with us. We appreciate your feedback! Hope your stay in Cikarang was enjoyable and hope to see you back some day. Best Regards, Ubay RUBAI Front Office Manager
        Responded January 03, 2018
        Java Palace Hotel
        6.0
        soh from Malaysia
        Business traveler
        Superior
        Stayed 2 nights in May 2018
        Poor Room air condition”
        Warm and can't give a good cold air
        Reviewed May 30, 2018
        Dear Soh, Thank you for staying with us and giving us your valuable feedback. We would like to sincerely apologize for your concerns regarding our aircon. We have discuss and review about this issue, and do more training to our team member. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we are focus to the customer satisfaction as our first priority. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Managment
        Responded May 31, 2018
        Java Palace Hotel
        4.8
        Eko from Indonesia
        Family with young children
        Deluxe
        Stayed 1 night in March 2018
        Kurang”
        Ruang kurang bersih, ada bercak dibangku. Makanan kurang bervariasi tidak banyak pilihan. Tempat parkir kendaraan jauh ke Lobby
        Reviewed April 01, 2018
        Dear Bapak Eko Salam hangat dari Java Palace Hotel Kami ucapkan terima kasih atas pilihan bapak menginap di hotel kami, dan telah memberikan masukan sehubungan dengan pelayanan kami. Kami sangat menyesalkan jika ada kekurangan dan ketidaknyamanan pada saat anda tinggal di sini, dan kami sudah sampaikan ke Department terkait agar ke depannya menjadi semakin baik dalam kualitas dan pelayanan. Terima kasih dan kami tunggu kedatangan anda kembali. Salam hangat, Gini Arisanti Public Relation Manager
        Responded April 02, 2018
        Java Palace Hotel
        8.0
        Excellent
        yong from South Korea
        Business traveler
        Superior
        Stayed 7 nights in October 2017
        good”
        good
        Reviewed October 31, 2017
        Dear Valued Guest, Thank you so much for your kind and wonderful review. We truly enjoyed having you as our guest and hope you may find another time to visit us once again. Kind Regards, Ronald Front Office Manager
        Responded November 08, 2017
        Java Palace Hotel
        8.0
        Excellent
        Soon from Singapore
        Business traveler
        Superior
        Stayed 3 nights in October 2017
        Near office”
        Convenient with Korean restaurant next door with lots of side dish. Minimum price around 800,000 rupee.
        Reviewed October 27, 2017
        Dear Valued Guest, Thank you for taking the time to review your visit with us in such a positive way! We truly enjoyed having you as our guest and hope you may find another time to visit us once again. Kind Regards, Ronald Front Office Manager
        Responded November 08, 2017
        Java Palace Hotel
        8.0
        Excellent
        Micheal from Malaysia
        Business traveler
        Superior
        Stayed 1 night in October 2017
        Not too bad if your planning to visit jababeka Industrial.”
        There is not much of restaurants around the hotel..
        Reviewed October 23, 2017
        Dear Valued Guest, Thank you for taking the time to review your visit with us in such a positive way! As we are in the middle of industrial area there is not much restaurant near the hotel, actually we have Seruni lounge, airlangga restaurant and Gojumong restaurant inside the hotel. Or if you need to have lunch or dinner around the hotel we can provide you shuttle car service (Free of Charge), we can drive to to Lippo area or Holywood junction area. Kinds Rergards, Ronald Front Office Manager
        Responded November 08, 2017
        Java Palace Hotel
        9.2
        Exceptional
        Teguh from Indonesia
        Business traveler
        Superior
        Stayed 1 night in August 2017
        Exceptional”
        Good property, except for the aircon in the rooms which are not working properly. I have to move twice and still the aircon is not working properly
        Reviewed August 23, 2017
        Dear Valued guest, Please accept our apology for the inconvenience you experienced with aircondition, we will continue to endeavor to make every effort to meet our future guest expectations. I will be sure to share your comments with our entire team and it continues to help us improve and provide our guests with the best of services. Kind regards, Ronald
        Responded August 29, 2017
        Java Palace Hotel
        9.6
        Exceptional
        TUANG from Malaysia
        Business traveler
        Superior
        Stayed 1 night in August 2016
        Luxury hotel in Jababeka”
        Price expensive but overall services are fine.
        Reviewed December 13, 2016
        Thank you for staying with us. We appreciate your feedback! Hope your stay in Cikarang was enjoyable and hope to see you back some day. Best Regards, Ubay RUBAI Front Office Manager
        Responded January 03, 2018
        Java Palace Hotel
        8.0
        Excellent
        Surin from Thailand
        Business traveler
        Superior
        Stayed 1 night in October 2016
        comfortable easy for travelling”
        clean
        Reviewed November 08, 2016
        Thank you for staying with us. We appreciate your feedback! Hope your stay in Cikarang was enjoyable and hope to see you back some day. Best Regards, Ubay RUBAI Front Office Manager
        Responded January 03, 2018
        Java Palace Hotel
        8.3
        Excellent
        Seong from Singapore
        Business traveler
        Superior
        Stayed 1 night in March 2016
        Comfortable Business Traveller”
        Location, price n food.
        Good location with a reasonable price tag. The bathroom towels are a bit old.
        Reviewed March 19, 2016
        Thank you for staying with us. We appreciate your feedback! Hope your stay in Cikarang was enjoyable and hope to see you back some day. Best Regards, Ubay RUBAI Front Office Manager
        Responded January 03, 2018
        Java Palace Hotel
        1234
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss

        Java Palace Hotel
        |Very good 7.8
        ×
        Check in. Step out.
        Experiences on Agoda. Because your room is just the beginning.

        • Very good location