7.9
Very good
25.8% this month
/10
(2,938 reviews)See what guests said
Highly rated by guests – 87% would recommend
Highly rated by guests – 87% would recommend
Housekeeping54
Breakfast31
Food & Dining12
See map
8.2

Excellent

Location rating score

Excellent location - 2.14 kilometers from city center
Popular neighborhood
Parking
FREE
Popular landmarks
Surabaya Town Square 1.7 km
Surabaya's Zoo 2.5 km
Bungkul Park 2.7 km
Tunjungan Plaza 4.2 km
Monkasel (Submarine Monument) 4.2 km
Masjid Nasional Al Akbar Surabaya 5.0 km
Tugu Pahlawan 5.6 km
Suramadu National Bridge 6.4 km
Sampoerna Museum 7.0 km
Pakuwon Food Festival 9.7 km
Nearby landmarks
Embassy of China 200 m
Desperados Bar 210 m
Ciputra World Surabaya 500 m
Ciputra World Mall 540 m
Museum 45 650 m
Puskesmas Pembantu Gunungsari 730 m
Posyandu Sartika 820 m
Klinik Alma Karya 960 m
Golden City Mall 970 m
Puskesmas Dukuh Kupang 970 m
Java Paragon Hotel & Residences

"Check in and check out processes are fast and efficient."

Ferani - August 28, 2019
Superior Room - Bed Java Paragon Hotel & Residences
Lobby Java Paragon Hotel & Residences
Lobby Java Paragon Hotel & Residences
See all 64 photos
Removed from saved list
Free Wi-Fi

Java Paragon Hotel & Residences

JL. Mayjend Sungkono 101-103, Jawa Timur, Surabaya Center, Surabaya, Indonesia, 60225 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Located in heart of Surabaya

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in Surabaya every 2 minutes on Agoda.com
Value for money7.9
Distance to city center10.0 Km
Location rating8.2
Nearest airportJuanda International Airport (SUB)
Distance to airport12.6 km

Rooms available at Java Paragon Hotel & Residences

Very good
Room comfort & quality
7.8
3 Bedroom Apartment
...
  • Room size: 167 m²/1798 ft²
  • Pool view
  • 2 single beds and 2 king be...
Enter dates to see prices
2 Bedroom Apartment
...
  • Room size: 142 m²/1528 ft²
  • City view
  • 2 single beds and 1 king be...
Enter dates to see prices
Three-Bedroom Apartment
...
  • Room size: 167 m²/1798 ft²
  • Balcony/terrace
  • 1 queen bed & 1 king bed & ...
Enter dates to see prices
Executive Floor Deluxe King Size Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Floor Superior Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Size Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Bed Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Floor Deluxe Twin Bed Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Java Paragon Hotel & Residences?

Check-in is from 02:00 PM, and check-out is until 02:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Java Paragon Hotel & Residences?

Java Paragon Hotel & Residences is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 265000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Java Paragon Hotel & Residences also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Java Paragon Hotel & Residences has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Java Paragon Hotel & Residences?

Wake up to a great buffet breakfast at Java Paragon Hotel & Residences. Asian breakfast is available for guests. There's an additional charge of 156000 IDR for adults and 96000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Java Paragon Hotel & Residences?

Java Paragon Hotel & Residences features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Java Paragon Hotel & Residences?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Java Paragon Hotel & Residences. Small or intimate events like birthday parties and entertainment events can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Java Paragon Hotel & Residences?

On-site venues and convenient event services make Java Paragon Hotel & Residences an ideal choice for hosting events such as seminars, corporate events and meetings. All available venues come in different styles and sizes and can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Java Paragon Hotel & Residences?

Java Paragon Hotel & Residences does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

Show more questions
See map
Explore the neighborhood

What people love about Java Paragon Hotel & Residences

  • 8.0
    Very good
    Breakfast

    "Very nice, the breakfast sent to the room."

    Gatot

    |

    October 16, 2020

  • 10.0
    Exceptional
    Breakfast

    "Breakfast was good and a lot of choices"

    Wan

    |

    February 10, 2019

  • 10.0
    Exceptional
    Cleanliness

    "Breakfast good, and room very clean."

    STEFANUS

    |

    March 7, 2020

Property ranking|Compared to 706 Surabaya properties
See all rankings
Room size
57 sqm.
Room comfort score
7.8/10
Cleanliness score
7.9/10
Location score
8.2/10
Bigger than
98
%
of Surabaya properties
Better than
95
%
of Surabaya properties
Better than
80
%
of Surabaya properties
Better than
79
%
of Surabaya properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
7.9
Very good
2,938 reviews
Cleanliness
8.0
Facilities
7.8
Location
8.2
Read all reviews >
What travelers say they love:
Really enjoyed my 2 nights stay in Java Paragon Hotel.
Angela from Indonesia
Solo traveler
More about Java Paragon Hotel & Residences

More about Java Paragon Hotel & Residences

A beautiful 4-star property sits along Mayjend Sungkono and offers easy access to the highway and many popular tourist spots. Featuring beautifully designed rooms offering modern facilities for the comfort of their guests, Java Paragon Hotel & Residences is ideal for both business and leisure travelers. Located right next to the international schools, golf courses, and theme parks, it is also just a stroll away from the shopping centers such as Ciputra World Mall, super markets, food centers, and night entertainment outlets. Indeed a perfect location, the 230 elegantly designed rooms will also give guests an unforgettable stay. All in all, a nice place of stay, it guarantees a memorable holiday.

Show less

Most talked about facilities

Breakfast

183 mentions

Housekeeping

155 mentions

Food & Dining

63 mentions

Swimming Pool

59 mentions

What they offer

7.6
Very good
Staff 

"Breakfast place very nice and friendly staff;"

Siti

|

October 28, 2018

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

Buffet

Restaurants on site

The Cafe
Cuisine:Indonesian
The Avenue Lounge Bar
Cuisine:Indonesian, International, Italian
CITILITES Skyclub and Bistro
Cuisine:International
Ahyat Abalone
Cuisine:Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Java Paragon Hotel & Residences from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.0
Facilities7.8
Location8.2
Room comfort and quality7.8
Service8.0
Value for money7.9
High score for Surabaya
Rating
9+ Exceptional (315)
8-9 Excellent (423)
7-8 Very Good (901)
6-7 Good (276)
<6 Below Expectation (249)
Time of the year
Mar - May (485)
Jun - Aug (554)
Sep - Nov (573)
Dec - Feb (552)
Don't miss out!Users are booking a place in Surabaya every 2 minutes on Agoda.com
All guests (2938)
All room types
All languages

Show reviews that mention 

Showing 2164 verified guest comments
12345
9.0
Exceptional
Hendra from Indonesia
Couple
Superior Room
Stayed 1 night in January 2012

A perfect hotel with a reasonable rate ”

Appartment touch of hotel with excelent breakfast menu locally and internationally.

This is my second stay in Java Paragon Hotel. During my first stay I had the experiences of having a relatively clean room and good quality breakfast menu. I can also use the fitness facility including the pool freely. This is the reason to stay back to Java Paragon on my second visit to Surabaya. During my second stay, without knowing the reason, my Superior room has been upgrated to a suite room with Living Room, Pantry and dining table. All with un-expectable interior arrangement. This will be good reason to stay back in Java Paragon on my next trip to Surabaya.

Reviewed January 26, 2012

See room deals

8.4
Excellent
Lucky from Indonesia
Couple
Superior Room
Stayed 1 night in September 2020

First time stay in Java Paragon.”

This is my first time stay in Java Paragon. I had expectation and excitement to stay at the one of the best hotel in Surabaya. I’ve known Java Paragon for a long time, but never had a chance to stay in there. Until check in, we have no issues. Java Paragon was nice, beautiful, has a very comfort and fancy suite, good views, and many more good things. Until I got in into my room, I noticed that my refrigerator wasn’t running well. So, I called guest service and asked about it. In a few minutes, the technician came and switch the refrigerator into the other one. Well, this thing makes me a little uncomfortable. In the night, I was about to go leaving my room. Then, I forgot to bring my stuff, so I came back to my room. I tried to open it with my key, but it didn’t work. I tried for almost 15 minutes. Until I looked for a office boy and ask him about my problem. He said that my door’s handle was out of battery so they have to change it. The change process took some sort of time, so we are asked to tell the receptionist if I wish to allow technicians to take care of my door. The office boy called his Manager. We waited about 10 minutes before the Manager came and finally I can take my stuff inside. I told the manager that I wish to fix the room’s handle while I go. I leave the hotel around 6.00 PM and came back around 11.45 PM. When I came back, I still find my door still can’t open with my access card. I was so tired and disappointed. I went down with lift (my room is at 16th floor) and look for receptionist. Finally I can came in and rest in my room, but I was disappointed because, I told the Manager to fix my handle, but they didn’t do it. It make me have to wait and wait again. For a 4 stars hotel, they should put more consider about technical things like this to enhance guest experience. I’m writing my true experience and has no mean at all to impose the Java Paragon. There are good things in Java Paragon, but I feel lack of satisfying experience to stay at there.

Reviewed September 21, 2020

See room deals

9.7
Exceptional
Darin from Indonesia
Couple
Stayed 2 nights in May 2011

Beautifull hotel and great service”

best and confortable place to stay

Java Paragon hotel and apartment give a great services and very helpful during our stay in Surabaya. We felt very secure as the location of the hotel is not closed to the road and 24 hours security check is complete that feeling. The room is very luxurious and comfortable. At night, we like very much to visit the citylite bar, located at the top of the hotel, floor 21. You can see the night light of Surabaya city, very wonderful. We hope we could return to this hotel one day and we will recommended this hotel to our friends.

Reviewed May 11, 2011

See room deals

10.0
Exceptional
Ivan from Indonesia
Solo traveler
Stayed 2 nights in June 2012

Clean, great service and reasonably priced hotel. ”

Location, price, clean, cold Air Conditioner

i stayed there for 3 days and 2 nights. the receptionist are very friendly and quickly assign my room. the hotel porter quickly grab my luggage and ask for my card so he can direct me to my room. the most important things about a hotel are cleanliness, coziness, and location. everything scores perfect in java paragon and i will definitely come back when i need to go to surabaya. they have skylight restaurant on the 21st floor and a bar on the ground floor. unfortunately i have not gone there as i always tired when i go back to hotel. 100% recommended!!! oh, they only have free wired internet so bring your laptop or have your wifi router connected there (which i did so i can connect my tablet)

Reviewed July 04, 2012

See room deals

9.0
Exceptional
PRINA from Indonesia
Business traveler
Superior Room
Stayed 3 nights in October 2010

great value for business trip”

value is great
none

stayed here for 2 times in a row. java paragon is highly recommended if you are spending 1-2 nights for business / leisure. what i love about this place is that it is very near to surabaya town square, a shopping center which opens until late at night and also just next door to a famous ktv named triple 7. the room is medium sized, more than enough for me to sleep alone. bathroom is clean but there is no bath tube, only showers. internet speed is quite fast and the lcd tv is big enough for you to lean on your bed and watch shows on them. breakfast is fine, containing various selections of asian food, bread, cakes and waffles. however the juices aren't that fresh and i usually prefer to be served coffee or tea.

Reviewed December 02, 2010

See room deals

8.3
Excellent
Richard from Indonesia
Solo traveler
Superior Room
Stayed 2 nights in November 2010

A nice vacation experience”

Strategic Location
Bad Massage Service

Generally, it was a nice place to spend your night. The service was good most of the time, with the exception of the massage service. I figured that it must be the fatigue of the massager that caused this.The location of the hotel is strategic, it's easy to go anywhere in less than 30 minutes. But, the thing that I like the most about this hotel is the location. It has a nice sight, not so noisy of an environment. If you happen to like a calm environment for relaxing in Surabaya, I would suggest spending the night in Java Paragon Hotel and Residences

Reviewed December 01, 2010

See room deals

8.0
Excellent
Urs from Switzerland
Business traveler
Deluxe King Size Room
Stayed 1 night in March 2012

Great Hotel”

Friendly Staff and fantastic location

Again I stayed at Java Paragon Hotel during my recent stay in Surabaya. The hotel is just perfect for business and leisure travelers, with plenty of opportunities just around the corner. The rooms are stylish and very functional, although a bit on the small side. Breakfast is very generous, but this is what you expect from a 4 star hotel. Java Paragon hotel is my home in Surabaya. Prices have gone up, but this is for the whole city. All in all a great stay, only to be recommended.

Reviewed March 13, 2012

See room deals

10.0
Exceptional
Teck from Singapore
Business traveler
Executive Floor Deluxe King Size Room
Stayed 1 night in May 2011

great value! ”

big room

this is one of the best hotel i stayed in surabaya so far. the executve deluxe room is great. this hotel has an outdoor rooftop bar that guests can see the nightview of surabaya. this is fantastic and i also enjoyed the morning view when having breakfast on 21st floor. the room was higher than my expectations and it was huge! tv in living area and bedroom. i love the food at ah yat abalone restaurant within the hotel also. i had stayed in international 5 star hotels before in surabaya and this hotel far exceeds my expectations and furthermore, its proximity to the highway is well-suited for business travellers like myself. will stay here again and will recommend to other visitors to surabaya on business trips for sure.

Reviewed May 16, 2011

See room deals

8.7
Excellent
Effendi from Indonesia
Couple
Deluxe Twin Bed Room
Stayed 2 nights in July 2012

Lovely hotel and good service”

Clean room

This was our first stay at Java Paragon Hotel after one of my wife's relative recommended it. Although the room was not as big as it looked like on the pictures, but the room was nice and clean. The hotel staff are absolutely amazing and really helpful. Would consider this hotel again for our next visit to Surabaya.

Reviewed July 13, 2012

See room deals

8.0
Excellent
Hendra from Indonesia
Couple
Stayed 1 night in October 2012

Lovely hotel with good location”

Good facility

i was stayed in java paragon hotel for twice. this hotel with good location, you just take a walk 5 minutes to reach the new shopping mall "ciputra world surabaya" when i stayed here i using the facility like swimming pool and sauna area.. any fitness area but i didn't used that. this hotel very near to other shopping mall like surabaya town square, grand city mall, pakuwon trade mall, and lenmarc shopping mall also tunjungan plaza in basuki rahmat street. the hotel's staff very friendly. this hotel only provide free wifi in lobby and bar area, but in the hotel room you must using lan to connect the internet.

Reviewed October 23, 2012

See room deals

9.0
Exceptional
Mellisa from Indonesia
Business traveler
Deluxe Twin Bed Room
Stayed 1 night in May 2011

clean room and great location”

clean room

I love the clean room, specially the bathroom, the first thing I check if I stay at a hotel, is the bathroom. Location is good, it's easy to reach restaurant, shopping mall etc. Breakfast is good enough, I would like to stay at Java Paragon again next time I visit Surabaya

Reviewed July 05, 2011

See room deals

9.3
Exceptional
Aldo from Indonesia
Couple
Stayed 1 night in January 2012

Nice hotel with very good location and services”

Room is nice and fully equipped, nice swimming pool, decent breakfast,

The hotel is located in the main street of Surabaya, in the opposite of Shangri-La, and in a walk-away distance to Ciputra World, a newly built luxury mall. It will also take you few minutes to go to the business districts, good restaurants, and other activity centers. The hotel is not too big, neither is the room. But the room was fully equipped with LCD TV, hair dryer, minibar, etc. The view from the window was also nice. The services were nice as well, they will smile and greet you when they see you. The swimming pool is on the ground floor, and is not big but nice enough. The breakfast has also been quite OK. Bottom line, for their location and their price, they are a very good bargain and give really good value for money.

Reviewed January 30, 2012

See room deals

9.0
Exceptional
budiono from Indonesia
Family with young children
Deluxe Twin Bed Room
Stayed 1 night in August 2012

Our favourite hotel in surabaya”

Great location,clean room,good food

It's a nice hotel for us.it has a great location in west surabaya. Java paragon is just a step beside the ciputra world. It has a clean room but the room is a little bit small. It is nice to stay here

Reviewed August 28, 2012

See room deals

8.0
Excellent
Teodor from Sweden
Business traveler
Deluxe King Size Room
Stayed 3 nights in June 2012

Convenient hotel in central location”

Room comfort

I decided to stay at Java Paragon Hotel & Residences because I was attending a congress at another nearby hotel. Since Java Paragon Hotel & Residences had a much better price and still with a high level of comfort I chose the hotel. This was a good choice. The hotel was very good and the room was as indicated in the pictures. My room also had a bathtub which was prefered. Overall, a nice hotel that offers everything and with good value for money.

Reviewed June 25, 2012

See room deals

9.0
Exceptional
Lucy from United Kingdom
Couple
Superior Room
Stayed 3 nights in January 2013

Comfortable, friendly hotel”

Wonderful pool, comfortable room with good bathroom, friendly staff, amazing breakfasts.

we found all hotel staff very friendly and appreciated the welcome drink on arrival. the room was not very large but well appointed and comfortable. the en suite bathroom was quite spacious. breakfast was excellent with a wide range of asian and western food. the highlight for us was the beautiful pool area which is between the two buildings and sheltered from traffic noise. access to the pool was through the main doors which caused you to walk past people arriving to the hotel but this wasn't really a disadvantage. staff were very helpful with getting taxis's and checking they knew where to go. we would stay at the java paragon again.

Reviewed January 07, 2013

See room deals

7.7
Very good
Santoso from Indonesia
Group
Deluxe King Size Room
Stayed 1 night in August 2015

Cosy hotel”

Location

I stayed at Java Paragon as an overnight stay to visit relatives in Surabaya and found the hotel to be pretty cost and comfortable. The lobby was decently decorated and it gives a certain level of confidence in the quality of the hotel. The room was decent although some of the furnishing was pretty worn. We stayed as a group of 3 and requested an extra bed. While I anticipated the room to be too squeezy, I was pleasantly surprised that overall, the room still felt alright even with an extra bed. To be fair, there wasn't much space left, but it felt enough for 3 adults without having to squeeze your way past and turn your body here and there. I feel it is more appropriate to rate it as a 3-star hotel than a 4-star hotel. Would certainly give it good reviews as 3-star hotel. However, it would only be passable as a 4-star hotel. I did not get neither the time to enjoy the bar at the top-most floor nor the other hotel facilities, but from the crowd at the lobby when I checked out, it was pretty obvious that this is a popular choice for many.

Reviewed August 10, 2015

See room deals

8.0
Excellent
Feliana from Indonesia
Couple
Superior Room
Stayed 2 nights in September 2013

I had awesome stay experience with Java Paragon ”

comfortable, clean, fast service

java paragon is located in west of surabaya city, near ciputra world. java paragon is clean, comfortable and we had comfortable holiday. the restaurant food is delicious and has fast service. i hope that java paragon keep giving good performance for the guests coming. i will recommend this hotel to friends, family and relatives.I really had awesome experience

Reviewed October 04, 2013

See room deals

9.3
Exceptional
indri from Indonesia
Business traveler
Stayed 4 nights in November 2012

Lovely hotel and service with a smile”

lovely room, feels like home. delicious breakfast

great.. java paragon always be my first choice hotel before other hotel. the best hotel in surabaya. there no handy cap at this hotel.

Reviewed December 13, 2012

See room deals

8.7
Excellent
Marlina from Indonesia
Business traveler
Superior Room
Stayed 2 nights in December 2010

Great location but small rooms”

Nearest hotel to office
Add more food/varieties to Breakfast Buffet

why i choose java paragon hotel? because it is the nearest hotel to my office that is located in jl hr muhammad. whenever on business trip, i will stick to this one. i refer my co-worker the same. but for my bosses, they would prefer shangri-la hotel instead. this arrangement is still ok as both hotels are just a cross away. i always book this hotel through agoda as the price is much cheaper

Reviewed December 28, 2010

See room deals

8.7
Excellent
Listati from Indonesia
Group
Superior Room
Stayed 1 night in August 2015

Java Paragon's stay”

Location, service, room

My stay was quite nice. However, my friend booked another hotel in Darmo, Mercure hotel, after my 1-day stay at Paragon. By comparison, Mercure's room is newer & they've a cheaper price. I was expecting a lot from Java Paragon, I thought w/ a more expensive price, the room will be nicer, but unfortunately, staying at Mercure was quite more worth for the value. Sorry.

Reviewed August 11, 2015

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null