Java Paragon Hotel & Residences
Java Paragon Hotel & Residences
See all 6 photos
8.0
Very good

"Good LOCATION"

NURHISHAM

|

May 11, 2018

Superior Room - Bed Java Paragon Hotel & Residences
Superior Room - Bed
See all 6 photos
Lobby Java Paragon Hotel & Residences
Lobby
See all 6 photos
Lobby Java Paragon Hotel & Residences
Lobby
See all 6 photos
Interior view Java Paragon Hotel & Residences
Interior view
See all 6 photos
See map Java Paragon Hotel & Residences
See map
Excellent
Location
8.1
See all 6 photos Java Paragon Hotel & Residences
See all 6 photos
Removed from saved list
What guests are saying:
Clean room , good location
aski from Indonesia
Business traveler
rooms need to be refurbished. Service has always been good and this is the main reason I keep returning.
Kenneth from Philippines
Business traveler
Room is nice and food from the room service is very good
aski from Indonesia
Business traveler
This hotel is excellent, but whenever they are helding conventions, some of their important services just don't work: elevators, wifi, breakfast, etc. Minibars in the roons seem to be decorative only.
Jose from China
Business traveler
The staff was helpful, cheerful and attentive
aski from Indonesia
Business traveler
Nice staff, complete facilities made our stay need to be longer. Just the access to the pool that need to pass the lobby and street, made us embarrassed using swimsuit/ bathrobe from the room. Overall perfect hotel for family.
Inne from Indonesia
Family with young children
Java Paragon is an amazing hotel to stay in!
aski from Indonesia
Business traveler
I have tried other hotels in Surabaya. Java Paragon still best option. Staff is excellent very well managed by a Spanish general manager
Jose from China
Business traveler
it was great to stay there.
Astrella from Singapore
Solo traveler
The hotel rooms were fabulous, staff was well trained and always serving with a smile. A good example to follow.
Zul from Singapore
Group

Java Paragon Hotel & Residences

Excellent location
- 2.11 kilometers from city center
- What's nearby?
Very good
From 2606 reviewsSee what guests said
7.9
/
10
Very good cleanliness
7.9
Recommended by 88% of guests
Value for money7.8
Distance to city center10.0 Km
Location rating8.1
Nearest airportJuanda International Airport (SUB)
Distance to airport12.4 km
  • Airport transfer

  • Located in heart of Surabaya

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
7.8
Very good
Room comfort & quality
This property is in high demand!Last booked 3 hours ago
3 Bedroom Apartment
3 Bedroom Apartment
...
  • Room size: 167 m²/1798 ft²
  • Pool view
  • 2 single beds and 2 king be...
Enter dates to see prices
Apartment Three Bedrooms
Apartment Three Bedrooms
...
  • Room size: 167 m²/1798 ft²
  • Balcony/terrace
Enter dates to see prices
2 Bedroom Apartment
2 Bedroom Apartment
...
  • Room size: 142 m²/1528 ft²
  • City view
  • 2 single beds and 1 king be...
Enter dates to see prices
Executive Suite room
Executive Suite room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Floor Deluxe King Size Room
Executive Floor Deluxe King Size Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Floor Superior Room
Executive Floor Superior Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Bed Room
Deluxe Twin Bed Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Floor Deluxe Twin Bed Room
Executive Floor Deluxe Twin Bed Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King Size Room
Deluxe King Size Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room
Superior Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices

What people love about the property

  • 8.8
    Excellent

    "The room was clean and the breakfast was superb."

    Rizki

    |

    March 7, 2018

  • 9.2
    Exceptional

    "Great TV channels and the breakfast spread provided were amazing!"

    Fatin H.

    |

    April 29, 2018

  • 8.4
    Excellent

    "The bellboys and the The Cafe staff were all very polite."

    Zul

    |

    April 15, 2018

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Java Paragon Hotel & Residences

More about Java Paragon Hotel & Residences

8.8
Excellent

"Staff also very friendly"

indra

|

July 25, 2017

An overview

Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What they offer

8.0
Very good

"Decent sized room, clean and comfortable for short stay."

Abdul H.

|

January 16, 2018

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show less

Some helpful facts

Show less

Real reviews from real guests

Agoda Reviews (2606)Booking.com Reviews (294)
7.9
/
10
Cleanliness7.9
Facilities7.8
Location8.1
Room comfort and quality7.8
Service7.9
Value for money7.8
Provided by verified guests of Agoda
All languages
All guests (2606)
All room types

Show reviews that mention 

Showing 2084 verified guest comments
12345
8.4
Excellent
Jose from China
Business traveler
Superior Room
Stayed 1 night in January 2019
Good as always”
I always stay at Java Paragon. There was only one weak point this time, A/C temperature in the rooms too cold! Hope they take action and solve this problem.
Reviewed January 13, 2019
9.2
Exceptional
Margono from Indonesia
Family with young children
Deluxe King Size Room
Stayed 1 night in December 2018
A nice but old hotel. Really nice staff though..”
We stayed in this hotel for our little sister engagement and couldn’t be more surprised on the service. What we thought as a dull hotel turned out to be a gorgeously renovated hotel, with charming staffs. The location was great too, just next to Ciputra World and one of the best chinese food in sby, Ramayana. Would recommend this hotel to our colleagues.
Reviewed December 10, 2018
Dear Margono, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to share your feedback while staying with us and thank you for recommend our hotel to your colleagues. We are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager
Responded December 17, 2018
Java Paragon Hotel & Residences
8.4
Excellent
Mohamed from Singapore
Business traveler
Executive Suite room
Stayed 5 nights in November 2018
Good for value but needs a revamp.”
I was inclined to book Java Paragon as Shangri-la ( which is just across the street ) was fully booked. I'm a business traveller so usually my stays are relatively short. I'm booked at the hotel for 4 nights and I can say the overall stay was good. Checking in was a breeze as the rooms were already ready by the time I reached. ( 12pm, Indonesia time ). The rooms were clean but the furniture does need a bit of work. The wooden cabinets shows signs of wear and tear which in my opinion can be easily fixed with a new coat of varnish. I'm glad it came with all the basic toiletries unlike some hotels I stayed in which were more expensive. The breakfast spread is actually good with various international and local dishes. I was a bit disappointed with the rooftop bar ( Citilites ) as it does need some revamping. My 2 evenings at the bar was gloomy as though I was drinking to drown my sorrows! The music selection didn't really help to energise the place. It needs more energy and vigour! There's also the executive lounge but honestly not on par with other similar grade of hotels. There's a gym and spa but I never really got the chance to visit. Overall my stay was a good one and will not hesitate to stay here again ( Only if Shangri-la is not available )
Reviewed November 10, 2018
Dear Mohamed, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your precious time to share your feedback while staying with us We are delighted to learn that overall you enjoyed your stay with us and your feedback regarding rooms and the ambience at the Citilites has been shared to department concern for further follow up We hope that we are able to serve you better in the nearest future Kind regards, Ratih Guest Service Manager
Responded November 13, 2018
Java Paragon Hotel & Residences
9.2
Exceptional
Kenneth from Philippines
Business traveler
Deluxe King Size Room
Stayed 2 nights in November 2018
Exceptional”
It's good to see that renovations are being done. Rooms are getting to be outdated but clean. Linens and towels are all good and clean. Will continue to stat at this property. Good feeling to be always welcomed by staff.
Reviewed November 09, 2018
Dear Kenneth, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your exceptional review. We are delighted to learn that overall you enjoyed your stay with us and we are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager
Responded November 13, 2018
Java Paragon Hotel & Residences
8.0
Excellent
Abdul from Indonesia
Couple
Superior Room
Stayed 1 night in December 2018
Always Happy to be Back”
Always happy to be back to this hotel.
Reviewed January 02, 2019
Dear Abdul, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you taking your time to share your feedback while staying with us Delighted to know that you enjoyed your stay with us and we are looking forward for welcoming you back again in the nearest future Kind regards, Ovie Guest Service Supervisor
Responded January 17, 2019
Java Paragon Hotel & Residences
8.0
Excellent
Abdul from Indonesia
Couple
Superior Room
Stayed 1 night in December 2018
Old But Good”
Stayed here many times and the service never disappoint me.
Reviewed January 02, 2019
Dear Abdul, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your review on Agoda and we are glad to learn that you enjoyed your stay. We look forward for welcoming you back again in the nearest future. Kind regards, Ovie Guest Service Supervisor
Responded January 17, 2019
Java Paragon Hotel & Residences
9.2
Exceptional
Indah from Indonesia
Family with young children
2 Bedroom Apartment
Stayed 3 nights in June 2018
Big space in the great location”
This is my first time to stay here with family....I booked apartment with 2 bedrooms..the apartment is so big which has separate dining room, kitchen set & also room for the maid..but the closet need maintenance....I recommend this place if you bring big family to Surabaya
Reviewed June 24, 2018
Dear Indah, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for sharing your feedback while staying here with us. We are delighted to learn that you enjoyed your overall stay and recommend this place to other traveler. Looking forward for welcoming you back again in the near future. Kind regards, Ratih Guest Service Manager
Responded June 27, 2018
Java Paragon Hotel & Residences
9.2
Exceptional
Edmund from Indonesia
Business traveler
Superior Room
Stayed 2 nights in March 2018
Value For Money!!”
The hotel location is very near to Ciputra World Mall, it will only need about 5 minutes by foot to reach there. Room size are spacious as well as the bathroom. Breakfast was ok, although it could be better if there are more varieties / selection. Overall, it's a pleasant stay.
Reviewed March 16, 2018
Dear Edmund, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your feedback and to know that our hotel is valued for money. We are delighted to know that enjoyed your overall stay. Your review regarding food variation during breakfast has been shared to our Food and Beverage department for further improvement We are looking forward for welcoming you back again in the near future Kind regards, Ratih Guest Service Manager
Responded March 21, 2018
Java Paragon Hotel & Residences
7.2
Very good
Jo from Malaysia
Group
3 Bedroom Apartment
Stayed 1 night in July 2018
Group with 6pax”
1. Checkin smooth 2. Staff helpful 3. Stayed at apartment with three bedroom n 3 bathroom.Room clean. 4. Food for room service was not delicious,breakfast alot of choices n it was nice. 5. Location,grab car to mall 20mins.Nearby no convenient shop.
Reviewed September 30, 2018
Dear Jo, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to write your feedback while staying with us. We are delighted to know that you enjoyed your stay with us in the apartment and your feedback regarding the food taste from our room service has been shared to Food and Beverage department for further improvement We hope that we are able to serve you better in the nearest future. Kind regards, Ratih Guest Service Manager
Responded October 08, 2018
Java Paragon Hotel & Residences
9.2
Exceptional
MOW from Malaysia
Business traveler
Superior Room
Stayed 2 nights in September 2018
Nothing to complain!”
The price is cool, absolutely value for money. Facilities are very good particularly when you need variety choice of food & beverages, gym and etc. Staff are helpful and friendly. Efficient and hassle-free checking in and out. Highly recommended!
Reviewed September 23, 2018
Dear MOW, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! It is more than a pleasure to have you stay with us and to know that you enjoyed all our facilities. It is such a pleasure to read your review, as it all describe very nicely the experience our team provides to our guests. We have shared your kind words with all staff, and they were amazed to see that you find our service amazing. Thank you for sharing some useful information for our future traveler. Looking forward to welcoming you back at the soonest. Kind regards, Ovie Guest Service Supervisor
Responded September 27, 2018
Java Paragon Hotel & Residences
8.8
Excellent
Kenneth from Philippines
Business traveler
Deluxe Twin Bed Room
Stayed 2 nights in December 2018
Excellent”
Service has always been good and all staff very friendly. You will always feel you are "home". i just hope room renovations start soon.
Reviewed December 20, 2018
8.0
Excellent
GERARD from Australia
Couple
Executive Floor Superior Room
Stayed 3 nights in August 2018
Nice Club Lounge”
Friendly staff particularly in the club lounge. Nice roof top bar complete with fireworks display.
Reviewed December 10, 2018
Dear GERARD, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to share your feedback while staying with us and such a pleasure to learn that you enjoyed your stay We are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager
Responded December 17, 2018
Java Paragon Hotel & Residences
9.2
Exceptional
anto from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2018
Good location”
Good location, near to mall and my office
Reviewed December 01, 2018
Dear anto, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your feedback and happy to learn that you enjoyed your stay with us Looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager
Responded December 03, 2018
Java Paragon Hotel & Residences
10.0
Exceptional
IRWAN from Indonesia
Business traveler
Executive Suite room
Stayed 1 night in October 2018
HOTEL BIASA HOTEL BIASA ”
HOTEL BIASA HOTEL BIASA
Reviewed November 22, 2018
Dear IRWAN, Salam Hangat dari Java Paragon Hotel and Residences Surabaya!! Terimakasih atas rating yang excellent untuk hotel kami dan kami sangat senang mengetahui bahwa Bapak menikmati waktu menginap Kami berharap dapat menyambut Bapak dan keluarga kembali dalam waktu dekat Salam, Ratih Guest Service Manager
Responded November 23, 2018
Java Paragon Hotel & Residences
8.0
Excellent
NURHISHAM from Singapore
Business traveler
Superior Room
Stayed 2 nights in September 2018
WORK TRAVEL”
Good hotel in a good location.
Reviewed November 18, 2018
Dear NURHISHAM, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your positive feedback and delighted to learn that you enjoyed your stay with We are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager
Responded November 19, 2018
Java Paragon Hotel & Residences
8.0
Excellent
NURHISHAM from Singapore
Business traveler
Superior Room
Stayed 2 nights in September 2018
Work Travel”
Good hotel with good facilities. Good location too
Reviewed November 18, 2018
Dear NURHISHAM, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your positive feedback and delighted to learn that you enjoyed your stay with We are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager
Responded November 19, 2018
Java Paragon Hotel & Residences
8.0
Excellent
NURHISHAM from Singapore
Business traveler
Deluxe King Size Room
Stayed 1 night in October 2018
Work travel”
Good hotel and good facilities nearby.
Reviewed November 18, 2018
Dear NURHISHAM, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your positive feedback and delighted to learn that you enjoyed your stay with We are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager
Responded November 19, 2018
Java Paragon Hotel & Residences
9.6
Exceptional
alexander from Indonesia
Family with teens
Superior Room
Stayed 1 night in October 2018
oke”
good hotel , good location
Reviewed October 30, 2018
Dear alexander, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! It is such a pleasure to read your your feedback toward our hotel and we are delighted to know that you enjoyed your stay with us Looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager
Responded October 31, 2018
Java Paragon Hotel & Residences
9.2
Exceptional
anthony from Indonesia
Family with young children
3 Bedroom Apartment
Stayed 1 night in January 2017
Best value for your money”
My family had a great time here...many facilities like swimming pool, sauna, spa, etc. They keep the places clean..the restaurant have a great food and nice interior. The staff are very helpful and nice. Will come back.
Reviewed February 24, 2017
Dear Mr. Anthony, Warmest Greeting from Java Paragon Hotel and Residences!! Many thanks for your great feedback. It is our hope that our valued guests feel satisfied with all facilities and interactions with our friendly service professionals, thus we are glad to learn that you enjoyed your stay with us. Receiving your comment is a great compliment for all of our team. We will keep on continuing our efforts to ensure all of our guests leave the hotel with memorable experience. On behalf of the entire Java Paragon Hotel and Residences team, please accept our sincerest gratitude for sharing your experience during your stay with us. Once again, thank you for staying with us, and we will make sure your next visit will be as pleasant as the previous one. Sincerely, Tri Ratih Guest Service Manager
Responded July 23, 2017
Java Paragon Hotel & Residences
8.0
Excellent
Edo from Netherlands
Business traveler
Deluxe Twin Bed Room
Stayed 1 night in November 2016
Conveniant Hotel in Surabaya”
convenient hotel , not too far from the Highway and the Airport. The rooms are like can be expected. Nothing more, nothing less. Everything needed for the traveller is there. The roof top bar and bistro is very nice. A little costly though, but service excellent and extreme friendly. Can be an easy basis at visiting Surabaya.
Reviewed November 09, 2016
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Java Paragon Hotel & Residences
|Very good 7.9
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Excellent location
  • Surabaya Town Square