Java Paragon Hotel & Residences
Free Wi-Fi

Java Paragon Hotel & Residences

JL. Mayjend Sungkono 101-103, Jawa Timur, Surabaya Center, Surabaya, Indonesia, 60225
- View on map
Superior Room - Bed Java Paragon Hotel & Residences
Superior Room - Bed
    Removed from saved list
    Lobby Java Paragon Hotel & Residences
    Lobby Java Paragon Hotel & Residences
    Interior view Java Paragon Hotel & Residences
    Superior Room - Bed Java Paragon Hotel & Residences
    See all 64 photos
     Java Paragon Hotel & Residences

    Java Paragon Hotel & Residences Reviews

    7.9
    Very good
    /10
    (2705 reviews)See what guests said
    10.0
    Exceptional

    "It was great to stay there."

    Astrella

    -

    August 22, 2018

    7.9
    Very good cleanliness
    Recommended by 87% of guests

    Things you’ll love about Java Paragon Hotel & Residences

    Things you'll love

    • Airport transfer

    • Located in heart of Surabaya

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.1
    See map
    Excellent location - 2.14 kilometers from city center
    Popular neighborhood
    Popular
    Nearby
  • Surabaya Town Square1.69 km
  • Bungkul Park2.68 km
  • Plaza Tunjungan4.19 km
  • Mosque Al Akbar5.01 km
  • Tugu Pahlawan5.58 km
  • Kepanjen Church5.97 km
  • Sampoerna Museum7.05 km
  • Ciputra Waterpark9.15 km
  • Sanggar Agung Temple10.52 km
  • Suramadu Bridge12.7 km
  • This property is in high demand!

    Booked 12 times since yesterday

    Value for money7.8
    Distance to city center10.0 Km
    Location rating8.1
    Nearest airportJuanda International Airport (SUB)
    Distance to airport12.8 km

    Rooms available at Java Paragon Hotel & Residences

    7.8
    Very good
    Room comfort & quality
    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Room size: 167 m²/1798 ft²
    • Pool view
    • 2 single beds and 2 king be...
    Enter dates to see prices
    Apartment Three Bedrooms
    Apartment Three Bedrooms
    ...
      Enter dates to see prices
      2 Bedroom Apartment
      2 Bedroom Apartment
      ...
      • Room size: 142 m²/1528 ft²
      • City view
      • 2 single beds and 1 king be...
      Enter dates to see prices
      One Bedroom King Suite with City View
      One Bedroom King Suite with City View
      ...
      • Room size: 50 m²/538 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      Executive Floor Deluxe King Size Room
      Executive Floor Deluxe King Size Room
      ...
      • Room size: 29 m²/312 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      Executive Floor Superior Room
      Executive Floor Superior Room
      ...
      • Room size: 22 m²/237 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      Deluxe twin bed room
      Deluxe twin bed room
      ...
      • Room size: 27 m²/291 ft²
      • City view
      • 2 single beds
      Enter dates to see prices
      Executive Floor Deluxe Twin Bed Room
      Executive Floor Deluxe Twin Bed Room
      ...
      • Room size: 29 m²/312 ft²
      • City view
      • 2 single beds
      Enter dates to see prices
      Special Offer - Ramadhan Package at Executive Suite Room
      Special Offer - Ramadhan Package at Executive Suite Room
      ...
      • Room size: 50 m²/538 ft²
      • Shower
      • 1 king bed
      Enter dates to see prices
      Deluxe King Size Room
      Deluxe King Size Room
      ...
      • Room size: 27 m²/291 ft²
      • City view
      • 1 king bed
      Enter dates to see prices

      What people love about Java Paragon Hotel & Residences

      • 8.8
        Excellent
        Staff 

        "Service has always been good and all staff very friendly."

        Kenneth

        |

        December 20, 2018

      • 9.6
        Exceptional
        Breakfast

        "Excellent choice for spend new year eve in Surabaya + Excellent Breakfast with lots of choices + Friendly Staffs - The hotel only has 2 lifts and it is very cro..."

        Andri

        |

        January 4, 2019

      • 10.0
        Exceptional

        "Really enjoyed my 2 nights stay in Java Paragon Hotel."

        Angela

        |

        April 3, 2018

      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

      Sign in now
      More about Java Paragon Hotel & Residences

      More about Java Paragon Hotel & Residences

      9.2
      Exceptional

      "The location was great too, just next to Ciputra World and o..."

      Margono

      |

      December 10, 2018

      An overview

      Show less

      What they offer

      8.0
      Very good

      "Nice roof top bar complete with fireworks display."

      GERARD

      |

      December 10, 2018

      Read more reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Java Paragon Hotel & Residences from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (2705)Booking.com Reviews (275)
      7.9
      /
      10
      Cleanliness7.9
      Facilities7.8
      Location8.1
      Room comfort and quality7.8
      Service7.9
      Value for money7.8
      All languages
      All guests (2705)
      All room types

      Show reviews that mention 

      Showing 2108 verified guest comments
      12345
      4.8
      Bambang
      Business traveler
      Superior Room
      Stayed 1 night in May 2019

      So So”

      Nothing special about this hotel. Yet, it is an expensive one. You can find other hotel with better service and more competitive room rate easily in this town. Thanks for your assistant Agoda. You gave us much better choices than before.

      Reviewed May 20, 2019

      Dear Bambang, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your precious time to tell us about your experience at Java Paragon Hotel and Residences Surabaya. We have taken very careful note of your feedback on our products and services in order to make our guest stay more enjoyable. We have been taking a lot of actions to improve them recently, so we do hope that you will be having another chance to come and stay with us again so that we can deliver a better experience for you. Once again, thank you for your feedback and we will ensure your next stay will be more pleasant than previous one. Sincerely, Ratih Guest Service Manager

      Responded May 31, 2019
      Java Paragon Hotel & Residences
      4.8
      Bambang
      Business traveler
      Superior Room
      Stayed 1 night in May 2019

      So So”

      I was hoping I could get one of the best services from this hotel but unfortunately not. Their Service is so so, nothing special. Their Facilities is also common. Their service standard of their staffs is still questionable. Some of them try to be friendly but many of them still look arrogant to the Customers. In short the value for money is disappointing indeed. Only the Location and its Cleanliness are satisfactory.

      Reviewed May 20, 2019

      Dear Mr. Bambang, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you very much for your feedback on your recent stay with us. At Java Paragon Hotel and Residences Surabaya, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue which would improve the overall impression of the Hotel and Residences Thank you again for sharing your experience, and we are looking forward to welcoming you back in the future Kind Regards, Ratih Guest Service Manager

      Responded May 31, 2019
      Java Paragon Hotel & Residences
      9.2
      Exceptional
      Margono from Indonesia
      Family with young children
      Deluxe King Size Room
      Stayed 1 night in December 2018

      A nice but old hotel. Really nice staff though..”

      We stayed in this hotel for our little sister engagement and couldn’t be more surprised on the service. What we thought as a dull hotel turned out to be a gorgeously renovated hotel, with charming staffs. The location was great too, just next to Ciputra World and one of the best chinese food in sby, Ramayana. Would recommend this hotel to our colleagues.

      Reviewed December 10, 2018

      Dear Margono, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to share your feedback while staying with us and thank you for recommend our hotel to your colleagues. We are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

      Responded December 17, 2018
      Java Paragon Hotel & Residences
      8.4
      Excellent
      Mohamed from Singapore
      Business traveler
      One Bedroom King Suite with City View
      Stayed 5 nights in November 2018

      Good for value but needs a revamp.”

      I was inclined to book Java Paragon as Shangri-la ( which is just across the street ) was fully booked. I'm a business traveller so usually my stays are relatively short. I'm booked at the hotel for 4 nights and I can say the overall stay was good. Checking in was a breeze as the rooms were already ready by the time I reached. ( 12pm, Indonesia time ). The rooms were clean but the furniture does need a bit of work. The wooden cabinets shows signs of wear and tear which in my opinion can be easily fixed with a new coat of varnish. I'm glad it came with all the basic toiletries unlike some hotels I stayed in which were more expensive. The breakfast spread is actually good with various international and local dishes. I was a bit disappointed with the rooftop bar ( Citilites ) as it does need some revamping. My 2 evenings at the bar was gloomy as though I was drinking to drown my sorrows! The music selection didn't really help to energise the place. It needs more energy and vigour! There's also the executive lounge but honestly not on par with other similar grade of hotels. There's a gym and spa but I never really got the chance to visit. Overall my stay was a good one and will not hesitate to stay here again ( Only if Shangri-la is not available )

      Reviewed November 10, 2018

      Dear Mohamed, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your precious time to share your feedback while staying with us We are delighted to learn that overall you enjoyed your stay with us and your feedback regarding rooms and the ambience at the Citilites has been shared to department concern for further follow up We hope that we are able to serve you better in the nearest future Kind regards, Ratih Guest Service Manager

      Responded November 13, 2018
      Java Paragon Hotel & Residences
      9.2
      Exceptional
      Kenneth from Philippines
      Business traveler
      Deluxe King Size Room
      Stayed 2 nights in November 2018

      Exceptional”

      It's good to see that renovations are being done. Rooms are getting to be outdated but clean. Linens and towels are all good and clean. Will continue to stat at this property. Good feeling to be always welcomed by staff.

      Reviewed November 09, 2018

      Dear Kenneth, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your exceptional review. We are delighted to learn that overall you enjoyed your stay with us and we are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

      Responded November 13, 2018
      Java Paragon Hotel & Residences
      9.2
      Exceptional
      Indah from Indonesia
      Family with young children
      2 Bedroom Apartment
      Stayed 3 nights in June 2018

      Big space in the great location”

      This is my first time to stay here with family....I booked apartment with 2 bedrooms..the apartment is so big which has separate dining room, kitchen set & also room for the maid..but the closet need maintenance....I recommend this place if you bring big family to Surabaya

      Reviewed June 24, 2018

      Dear Indah, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for sharing your feedback while staying here with us. We are delighted to learn that you enjoyed your overall stay and recommend this place to other traveler. Looking forward for welcoming you back again in the near future. Kind regards, Ratih Guest Service Manager

      Responded June 27, 2018
      Java Paragon Hotel & Residences
      8.0
      Excellent
      NURHISHAM from Singapore
      Business traveler
      Superior Room
      Stayed 2 nights in January 2019

      OVERNIGHT IN SURABAYA”

      nice and big room

      Reviewed March 15, 2019

      Dear NURHISHAM, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! We are delighted to learn that you enjoyed your overall stay and we are looking forward for welcoming you back in the near future Sincerely Ovie Guest Service Supervisor

      Responded March 20, 2019
      Java Paragon Hotel & Residences
      8.0
      Excellent
      Agus from Indonesia
      Business traveler
      Deluxe King Size Room
      Stayed 3 nights in February 2019

      Very good”

      Laundry price is to much expensive

      Reviewed February 23, 2019

      Dear Agus, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to share your feedback while staying with us. Your feedback regarding laundry charges has been shared to Housekeeping department for further follow up. We hope that we are able to welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

      Responded February 27, 2019
      Java Paragon Hotel & Residences
      9.2
      Exceptional
      Edmund from Indonesia
      Business traveler
      Superior Room
      Stayed 2 nights in March 2018

      Value For Money!!”

      The hotel location is very near to Ciputra World Mall, it will only need about 5 minutes by foot to reach there. Room size are spacious as well as the bathroom. Breakfast was ok, although it could be better if there are more varieties / selection. Overall, it's a pleasant stay.

      Reviewed March 16, 2018

      Dear Edmund, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your feedback and to know that our hotel is valued for money. We are delighted to know that enjoyed your overall stay. Your review regarding food variation during breakfast has been shared to our Food and Beverage department for further improvement We are looking forward for welcoming you back again in the near future Kind regards, Ratih Guest Service Manager

      Responded March 21, 2018
      Java Paragon Hotel & Residences
      9.2
      Exceptional
      anthony from Indonesia
      Family with young children
      3 Bedroom Apartment
      Stayed 1 night in January 2017

      Best value for your money”

      My family had a great time here...many facilities like swimming pool, sauna, spa, etc. They keep the places clean..the restaurant have a great food and nice interior. The staff are very helpful and nice. Will come back.

      Reviewed February 24, 2017

      Dear Mr. Anthony, Warmest Greeting from Java Paragon Hotel and Residences!! Many thanks for your great feedback. It is our hope that our valued guests feel satisfied with all facilities and interactions with our friendly service professionals, thus we are glad to learn that you enjoyed your stay with us. Receiving your comment is a great compliment for all of our team. We will keep on continuing our efforts to ensure all of our guests leave the hotel with memorable experience. On behalf of the entire Java Paragon Hotel and Residences team, please accept our sincerest gratitude for sharing your experience during your stay with us. Once again, thank you for staying with us, and we will make sure your next visit will be as pleasant as the previous one. Sincerely, Tri Ratih Guest Service Manager

      Responded July 23, 2017
      Java Paragon Hotel & Residences
      8.0
      Excellent
      Edo from Netherlands
      Business traveler
      Deluxe twin bed room
      Stayed 1 night in November 2016

      Conveniant Hotel in Surabaya”

      convenient hotel , not too far from the Highway and the Airport. The rooms are like can be expected. Nothing more, nothing less. Everything needed for the traveller is there. The roof top bar and bistro is very nice. A little costly though, but service excellent and extreme friendly. Can be an easy basis at visiting Surabaya.

      Reviewed November 09, 2016
      8.4
      Excellent
      Naiwei from Taiwan
      Business traveler
      Deluxe King Size Room
      Stayed 2 nights in April 2016

      Good services with excellent price”

      This hotel is nearby a new big mall, Ciputra World, with 10 min. walking distance. The room is clean and my room has one big bed. The price for a room with breakfast is very competitive when comparing with other hotels in the same area.

      Reviewed April 09, 2016
      8.4
      Excellent
      Naiwei from Taiwan
      Business traveler
      Deluxe King Size Room
      Stayed 1 night in March 2016

      Excellent location with valuable price”

      This hotel is nearby a new big mall, Ciputra World, with 10 min. walking distance. The room is clean and my room has one big bed. The price for a room with breakfast is very competitive when comparing with other hotels in the same area.

      Reviewed April 09, 2016
      8.3
      Excellent
      Teck from Malaysia
      Business traveler
      Superior Room
      Stayed 7 nights in September 2015

      Location and hotel environment”

      Poolside, location and cleanliness

      Room is decent size and bath room is good without the traditional bathtub and curtain. More importantly, leisure like gym and poolside are great and is really good for relaxing after week of harsh work. Another good thing is the rooftop bar, where you could have a sumptuous dinner while overlooking the city area. I will definitely coming back here in future if coming back.

      Reviewed September 27, 2015
      8.7
      Excellent
      Listati from Indonesia
      Group
      Superior Room
      Stayed 1 night in August 2015

      Java Paragon's stay”

      Location, service, room

      My stay was quite nice. However, my friend booked another hotel in Darmo, Mercure hotel, after my 1-day stay at Paragon. By comparison, Mercure's room is newer & they've a cheaper price. I was expecting a lot from Java Paragon, I thought w/ a more expensive price, the room will be nicer, but unfortunately, staying at Mercure was quite more worth for the value. Sorry.

      Reviewed August 11, 2015
      8.0
      Excellent
      Wira from Indonesia
      Couple
      Deluxe King Size Room
      Stayed 1 night in July 2015

      Not a good staff but good food”

      Good location, Good Food, Value Price

      I stayed at Java Paragon hotel after few years ago stayed there. I stayed at Deluxe room with breakfast. First checked-in I got room number 1821 which the location on hook..so room not really good and it's look very small. I went down to receptionist to ask another room. At first I was talk to a woman staff, and she said all other room are exactly the same, all on hook location.. then after few minutes a man staff (that handled my check'in) came to me and said there still another Deluxe room NOT on hook. Finally I moved to room number 1817. His name is Mr.Yoga, very good staff. Anyway, this was my bad impression why the woman staff NOT give me the room? Secondly, there seems some of decrease on Java Paragon service. There only one tooth paste and one tooth brush. Lucky the breakfast still good... there were plenty of choice of foods provided at the Cafe. Thank you.

      Reviewed July 21, 2015
      8.0
      Excellent
      Robert from Indonesia
      Business traveler
      Superior Room
      Stayed 5 nights in May 2015

      Good Hotel”

      Food is great, Comfort Room, Location is great

      The hotel is nice especially the breakfast. Its near by the Ciputra World Shopping Center, but you need to reach there by cab (walking its not so recommended in Surabaya due the chaos of the road in Indonesia)

      Reviewed July 09, 2015
      9.0
      Exceptional
      KHONDAKAR from Bangladesh
      Business traveler
      Deluxe King Size Room
      Stayed 2 nights in April 2015

      not so good ss four star hotel”

      I did not find any best 3 things about this hotel.so no commentsnot sound proof hotrl

      Not sound proof hotel.I always got some sound from other rooms.not enogh towel like for face you can provide a mideium type towel.only two towels which does not match as a four star hotel.so keep in mind.

      Reviewed April 13, 2015
      9.0
      Exceptional
      Christian from Indonesia
      Family with young children
      Deluxe King Size Room
      Stayed 1 night in January 2014

      Great value hotel”

      Location, very helpful staffs, famous restaurant

      Great value of hotel. Location is very close to 2 big shopping mall. Excellent service and very helpful staffs. The Ah Yat restaurant are famous for the best dim sum and Chinese food in town. There is a reputable taxi and car rental (Blue Bird) at the concierge.

      Reviewed July 17, 2014
      8.0
      Excellent
      Roland from Singapore
      Business traveler
      Deluxe King Size Room
      Stayed 3 nights in March 2014

      Good , quick acess easy to check in / out ”

      clean , safe , good cost

      Use this hotel during business stay in Surabaya 2 - 3 times a year , not near the city centre so slightly less trafic , can get a taxi at lobby any time they are aways waitg out side staff look after you

      Reviewed March 24, 2014
      12345
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss

      Java Paragon Hotel & Residences
      |Very good 7.9
      ×
      Check in. Step out.
      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Surabaya Town Square