9.6
Exceptional
/10
(137 reviews)See what guests said
Breakfast3
Food & Dining2
Swimming Pool2
See map
9.4
Exceptional
Location rating score
Exceptional location - 80 meters from city center
Parking
FREE
Popular landmarks
Pub Street 1.64 km
Angkor Archaeological Park 5.13 km
Banteay Kdei Temple 8.05 km
Ta Prohm 8.07 km
Angkor Thom 8.26 km
Bayon 8.35 km
Preah Khan 10.65 km
Bakong 12.48 km
Puok Silk Farm 14.81 km
Nearby landmarks
Wat Po Lang Ka 180 m
Khmer Ceramics Centre 250 m
Viti's Tuk Tuk & Car Driver 260 m
Phokeethra Country Club 280 m
Miniature Replicas Of Angkor's Temples 290 m
T Galleria Angkor 300 m
Miniature Replicas of Angkor by Dy Proeung 320 m
Hayah art center 330 m
Angkor National Museum 340 m
Cambolac 370 m
Jaya House River Park
Deluxe Room with Pool View - Bed Jaya House River Park
Lobby Jaya House River Park
Lobby Jaya House River Park
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5-star Resort
Free Wi-Fi

Jaya House River Park

River Road, Siem Reap Central Area, Siem Reap, Cambodia, 17000 - See map
Wellness activities
Spa & Beauty
Property highlightsRead all 137 reviews
Exceptional service
9.9 rating for service
Exceptional cleanliness
9.8 rating for cleanliness

We have stayed in many hotels all over the world, and Jaya House River Park rates right up there with the best of them in terms of service.

William | November 13, 2019

The hotel is gorgeous, great vibe, won derful facilities, great amenities—free massage anyone?

Olga | August 17, 2018

May Mr Sophea and many others who make this place a delight to stay.

Olga | August 17, 2018

The grounds were beautiful and the food was delicious.

William | November 13, 2019

One of the finest places we have ever stayed.

Leslie | June 26, 2019

Jaya House is an amazing place!

Olga | August 17, 2018

  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Siem Reap every 11 minutes on Agoda.com
Value for money9.6
Distance to city center3 Km
Location rating9.4
Nearest airportSiem Reap International Airport (REP)
Distance to airport6.9 km

Rooms available at Jaya House River Park

Junior Suite with Pool View
Junior Suite with Pool View
...
  • Room size: 64 m²/689 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Room - Free Airport Transfers + Mini-Bar
Deluxe Room - Free Airport Transfers + Mini-Bar
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Room with Pool View
Deluxe Room with Pool View
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Junior Pool Suite
Junior Pool Suite
...
  • Room size: 90 m²/969 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Junior Suite with Pool View - Free Airport Transfers + Mini-Bar
Junior Suite with Pool View - Free Airport Transfers + Mini-Bar
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Junior Plunge Pool Suite - Free Airport Transfers + Mini-Bar
Junior Plunge Pool Suite - Free Airport Transfers + Mini-Bar
...
  • Room size: 90 m²/969 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Deluxe Twin Room - Free Airport Transfers + Mini-Bar
Deluxe Twin Room - Free Airport Transfers + Mini-Bar
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Junior Suite
Junior Suite
...
  • Room size: 64 m²/689 ft²
Enter dates to see prices
Deluxe King Room
Deluxe King Room
...
  • Room size: 38 m²/409 ft²
Enter dates to see prices

What people love about Jaya House River Park

  • 10.0
    Exceptional
    Staff 

    "Once we arrived at the hotel there were more cool towels and a "Welcome home" from staff and management."

    Jane

    |

    October 22, 2018

  • 8.4
    Excellent

    "they offer all customers free tuk tuk for coming between hotel and the shopping/ restaurant area."

    Ida

    |

    January 25, 2019

  • 10.0
    Exceptional

    "We were picked up from the airport for free and greeted with cool towels and fresh fruit."

    Jane

    |

    October 22, 2018

Property ranking|Compared to 1,154 Siem Reap properties
See all rankings
Value for money score
9.6/10
Service score
9.9/10
Cleanliness score
9.8/10
Review score - United States
9.9/10
Better than
99
%
of Siem Reap properties
Better than
99
%
of Siem Reap properties
Better than
99
%
of Siem Reap properties
Better than
99
%
of Siem Reap properties
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Overall rating:
9.6
Exceptional
137 reviews
Cleanliness
9.8
Facilities
9.6
Location
9.4
Read all reviews >
What travelers say they love:
I will never forget their friendly staff such as Smile, Kim,...
HAU M. from Hong Kong
Couple
More about Jaya House River Park

More about Jaya House River Park

Ideal for fun and relaxation, Jaya House River Park is located in the Siem Reap Central Area area of Siem Reap. The city center is merely 3 Km away and the airport can be reached within 20 minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Jaya House River Park also offers many facilities to enrich your stay in Siem Reap. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, shrine, convenience store, daily housekeeping.

The hotel features 36 beautifully appointed guest rooms, many of which include television LCD/plasma screen, carpeting, cleaning products, clothes rack, complimentary instant coffee. The hotel offers an excellent variety of recreational facilities, including outdoor pool, indoor pool, spa, massage, garden. Jaya House River Park is a smart choice for travelers to Siem Reap, offering a relaxed and hassle-free stay every time.

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Most talked about facilities

Breakfast
4 mentions
Swimming Pool
3 mentions
Food & Dining
2 mentions

What they offer

10.0
Exceptional
Staff 

"Cons: None Pros: Excellent service, the people from manageme..."

Albert

|

May 9, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Jaya House River Park from real guests

Overall rating
9.6
Exceptional
From 137 reviews
9.9Room comfort and quality
9.9Service
9.8Cleanliness
Agoda Reviews (116)Booking.com Reviews (21)
Rating via Agoda9.6
/
10
Exceptional
Cleanliness9.8
Facilities9.6
Location9.4
Service9.9
Value for money9.6
High score for Siem Reap
Rating
9+ Exceptional (55)
8-9 Excellent (3)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (13)
Jun - Aug (16)
Sep - Nov (15)
Dec - Feb (14)
Don't miss out!Users are booking a place in Siem Reap every 11 minutes on Agoda.com
All guests (116)
All room types
All languages

Show reviews that mention 

Showing 58 verified guest comments
123
8.4
Excellent
Ida from Australia
Group
Deluxe Room with Pool View
Stayed 2 nights in September 2018

Lots of extra service”

the hotel is a bit far busy area, e.g. pub street. However, they offer all customers free tuk tuk for coming between hotel and the shopping/ restaurant area. It was a shame that we only realise that all guess are offered free massage each day on the checkout day.

Reviewed January 25, 2019
9.6
Exceptional
Wai from Hong Kong
Couple
Junior Suite with Pool View
Stayed 3 nights in January 2019

Wonderful service”

Jaya House Riverpark offers the sweetest service that I experienced in my life so far. I am very impressed that they made me a chicken congee that day when I felt sick (it's not even on the menu) and sent it to my room when i couldn't go for breakfast, the staff cleaned my shoes when I came back after I had a day trip in angkor wat, and paid for the tuk tuk even when I come back to the hotel late and outside their tuk tuk service hour.

Reviewed January 22, 2019
10.0
Exceptional
Laura-Mae from Japan
Group
Deluxe Twin Room
Stayed 2 nights in August 2018

Siem Reap's best kept secret!! ”

(Note: I'm putting the same review on TripAdvisor because I just wrote my heart out.) Jaya House is a little bit of heaven on earth! If you don't like being treated like royalty well go some place else. Worry about nothing because everything is included. Our family was greeted at the airport with warm smiles from our hostess Sarah and Chai-chai our driver, cold towels and refreshing drinks. Before we could get settled in our private car we were at the hotel. It took less than 20 minutes! The beloved Angkor Wat is also only 20 minutes away!!!!!!! Christian the owner greeted us as we got out of our taxi and surprised us by taking time to have a friendly chat and some white wine with us while we checked-in. Because, when is it not time for wine!!! Did we actually check-in? Now that I think about it, I only remember the gorgeous lounge and the wine. Facing the river, Jay House is perfectly located minutes from Old Market and Made in the Cambodia Market. Every corner of the hotel is carefully curated. The gardens, the koi fish, the darling swings and of course the pool made from pure silver. My cousin and I couldn't have been more delighted. I've traveled the world from Cape Town, to Bali to Montego Bay and never felt so at home. Moon and all the other waiters entertained us at breakfast. Sam and Tom won us over with their knowledgeable tours. The manager Chris, you've got to talk to this guy, explained why this boutique hotel makes all other international chain hotels where he has worked pale in comparison. We didn't need the explanation we already knew that this gem of a hotel is our new family in Siem Reap and we will be returning home to them soon. We already miss everyone there. I'm dreaming about Fish Amok and sticky rice. And I'm not ashamed to say I cried a little when Sarah waved us off. Listen, come for Angkor Wok stay for the royal treatment.

Reviewed August 13, 2018
10.0
Exceptional
Albert from Philippines
Family with teens
Stayed 3 nights in May 2018

Simply perfect ”

Cons: None Pros: Excellent service, the people from management to the staff are very attentive to our needs. The appointments and ammenities are world class. I felt like I was home. Special shoutout to Christian, Kohl, Jess and Sara!! My girls did not want to leave. We will be back again this year. Thank you!

Reviewed May 09, 2018
8.8
Excellent
Christopher from United Kingdom
Couple
Junior Suite with Pool View
Stayed 2 nights in February 2019

Outstanding The best I’ve stayed so far ”

A small quaint hotel in a modern minimalist style a great place to relax after a hard days temple trekking, staff are very helpful and the complementary free massages are welcome at the end of the day, free laundry, free tuk tuk, free mini bar and free roundtrip to airport, would definitely stay again

Reviewed February 21, 2019
10.0
Exceptional
Lauren from United States
Couple
Deluxe Room with Pool View
Stayed 5 nights in December 2018

Incredible!”

One of the best, if not the best, hotel stay we've ever had. The service is incredible - deeply personal, with lots of smart, small touches that add up to an amazing experience. Pools are wonderful, rooms are gorgeous and food is excellent. Overall, an oasis that enhances a beautiful location.

Reviewed January 08, 2019
10.0
Exceptional
john
Couple
Junior Pool Suite
Stayed 4 nights in December 2018

World class”

From the greeting by Mao at the aiport to the depature ride with Mr. Smi, the service was excellent and faultless. Mr. May and Ms. Mao took such special care of us. I cannot thank them enough. The approach to the guest is warm and genuine. Mr. Kol, a manager, went far beyond what is expected when we had several requests. I rarely see management this engaged with the guest. The hotel's mission within the community is noteworthy and admirable. From the efforts to eliminate plastic to the support of employees' education, the moral and ethical approach is hospitality is admirable. The room was beautiful. The bed was more comfortable than my own. The breakfast and all meals were top drawer. The spa therapists were outstanding. The inclusiveness of the rates made it a superb value. I can think of nothing to fault. I have read many reviews where the guests raved that this was the best hotel they have ever experienced and I was skeptical, but now I now them to be true.

Reviewed January 05, 2019
9.2
Exceptional
Lauren from United States
Couple
Deluxe Room with Pool View
Stayed 5 nights in December 2018

Absolutely stellar”

From our first email exchange to the final airport transfer, Jaya House and the team that keeps it running without a hitch were absolutely superb. It's not centrally located - but they have a free tuk-tuk service and provide you with a local phone for pick up. The menu is limited - but every dish is meticulous and delicious. Free spa treatments, cold towels and juices on return, and a sincere effort to get to know you make your stay the most the most personable. I look forward to future openings in other locations!

Reviewed January 04, 2019
10.0
Exceptional
Kenneth from Japan
Couple
Junior Pool Suite
Stayed 3 nights in October 2018

The only place to stay in Siem Reap!”

Unbelievable....!! If you have any desire to visit Siem Reap, you need look no further than Jaya House as your place to stay! This hotel puts the "SERVICE" back in in service. There are few times when staying at a hotel can give you a feeling of win (for you), win (for the hotel owner), and win (for the hotel employees), but Jaya House delivers on this and more. The service is unsurpassed - from the pick-up at the airport, to the cool, jasmine scented towels awaiting you upon your return to the hotel after a long day touring the city, to the staff who are always willing and anxious to assist you with even the smallest detail, to the hotel philosophy of trying to leave as little impact on the environment as possible, to the amazingly delicious food that is grown by the hotel itself and served in tremendous abundance. You have a choice of where to spend your money for hotels in Siem Reap - spend it at Jaya House!

Reviewed October 22, 2018
10.0
Exceptional
Jane from United Kingdom
Group
Deluxe Room with Pool View
Stayed 4 nights in October 2018

An exceptional hotel”

Jaya House River Park is exceptional in every way. The staff are friendly and nothing is too much trouble. The rooms and hotel environment are beautiful. We were picked up from the airport for free and greeted with cool towels and fresh fruit. Once we arrived at the hotel there were more cool towels and a "Welcome home" from staff and management. As we arrived early we were offered breakfast. Food was fantastic. For the rest of our trip everything was perfect. Free mini bar, complementary transport and pick up in town. There was even fresh coffee and pastries before our 4.30 am trip to sunrise at Angkor Wat.

Reviewed October 22, 2018
10.0
Exceptional
Jacqueline from Hong Kong
Couple
Deluxe Room with Pool View
Stayed 3 nights in September 2018

Experience of a lifetime”

Stop looking around, this is the place to stay! We were originally planning to stay at Park Hyatt and later on went for Jaya House after reading all the reviews. While I’m sure Park Hyatt is a beautiful hotel with its unique charm (same goes for other five star hotels in Siem Reap), what make Jaya House standout are its people - friendly, genuine and warm, who go out of their way to make sure their guests have nothing but a perfect stay. We also joined their private tour. Tiger our guide and Kim Leng the house photographer became our best company during this trip and I couldn’t thank them enough for showing us around beautiful hidden spots in the region. Couldn’t wait to come back to Jaya House again.

Reviewed October 05, 2018
10.0
Exceptional
YUAN from China
Solo traveler
Deluxe Room with Pool View
Stayed 2 nights in September 2018

非常好”

We was stayed at Jaya house hotel two Night and we enjoy staying this hotel very much ,this hotel all the staffs very friendly ,helpful ,take care . It’s a professional hotel with really great environment, special design,and meticulous service, looking forward to next visit.

Reviewed September 25, 2018
9.6
Exceptional
Leslie from United States
Couple
Deluxe Room with Pool View
Stayed 2 nights in June 2019

Wonderful boutique hotel”

One of the finest places we have ever stayed. Incredible room, staff and restaurant. Truly fantastic.

Reviewed June 26, 2019
10.0
Exceptional
Abraham from United Kingdom
Couple
Junior Suite with Pool View
Stayed 4 nights in August 2018

Quite possibly the best hotel in the world?”

Truly amazing hotel!!! The most elegant decor, staff that will bend over backwards for you, a delicious breakfast, breathtaking pools and a secluded setting. All minutes from central Siem Reap. We recommend using the bicycles provided by the hotel to get around. The entire set-up has a very ethical vibe with no plastic and a focus on the education and well being of the staff members. Bravo!!!

Reviewed August 19, 2018
10.0
Exceptional
Olga from United States
Solo traveler
Deluxe Room with Pool View
Stayed 2 nights in August 2018

“Welcome to your home”That is how I was greeted. That is how I felt. Home. ❤️”

Jaya House is an amazing place! The hotel is gorgeous, great vibe, won derful facilities, great amenities—free massage anyone? But it is the people at Jaya that make it amazing. It is Ms Deepol, Mr. May Mr Sophea and many others who make this place a delight to stay.

Reviewed August 17, 2018
8.8
Excellent
Janelle from Cambodia
Couple
Junior Suite with Pool View
Stayed 1 night in August 2018

Splurge for a birthday”

We thoroughly enjoyed the friendly hospitality and beautiful environment of Jaya House; it was like an oasis! Staff are delightful, polite and so accommodating, like a family. They made sure our celebration was complete with cake and flowers; a very special time!

Reviewed August 07, 2018
10.0
Exceptional
Zachary from United States
Couple
Junior Pool Suite
Stayed 3 nights in May 2018

Highly recommend!”

Great value for money! Fantastic staff that go out of their way to be helpful. Free tuk-tuk service (very useful!). Free massage! Two nice pools, lots of other extras. Super convenient, near Angkor Wat. This place has it all!

Reviewed June 15, 2018
10.0
Exceptional
Sabine from Germany
Couple
Deluxe Room with Pool View
Stayed 3 nights in February 2018

Just perfect and one of a kind experience”

This place is just perfect and definitively the best Hotel experience my husband and me ever had in our life. It´s wonderful designed, includes many services like minibar, laundry, TukTuk etc. and serves wonderful breakfast and food. But especially people working there are that kind of friendly and mindful you can´t believe it´s possible. We wished to stay longer than 3 nights and will come back for sure!

Reviewed February 17, 2018
10.0
Exceptional
Stefanie from Germany
Couple
Deluxe Room with Pool View
Stayed 3 nights in December 2017

Best Hotel and Travel Experience ever”

I stayed in this Hotel with my husband, because my daughter stayed here before and highly recommended this hotel to me. She already explained me a lot of their highlight but during our stay we felt it was even better than imagined. I never experienced a more excellent and honest service before and we are travelling a lot. Everything you can imagine was taken care of. The staff was incredibly interested, friendly and professional. The Hotel Manager himself is supporting his staff personally in providing further and individual education and is also making efforts to support the local community. The concept of the Hotel is environmental friendly, beautiful and convenient at the same time. The location is also very good located and very peaceful. I wish all the team there all the best for their future and thank you very much again for taking such good care.

Reviewed January 06, 2018
9.6
Exceptional
Lee from Hong Kong
Family with young children
Junior Suite with Pool View
Stayed 4 nights in October 2017

5-star services in a beautiful property ”

I travel frequently in Asia for work. I always looked at reviews before choosing a hotel yet keep a reasonable doubt with the unbelievably great reviews for some of the hotels. We can't be happier having chosen to stay at Jaya House River Park which exceeded our expectations in every possible way. I can't agree more with all the positive reviews posted by other guests to this property. Everything people said is true!! The breakfast is excellent. The location and facilities are great. Design of the hotel tasteful yet functional, and the room is super clean and spacious. What impressed us the most are the staff who provide the best personal services throughout our stay and the owner's generosity and actual actions taken to help the local people apart from running this hotel to a 5-star standard. We witnessed the kind hearts, strong minds and diligence of the Cambodian people. This is our first visit to Siem Reap and we had more fun and takeaway than our expectation. We highly recommend this hotel and will definitely stay here again at our next visit.

Reviewed November 06, 2017
123
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