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Jaya House River Park
Jaya House River Park
Jaya House River Park
Jaya House River Park
Jaya House River Park
Jaya House River Park
Jaya House River Park

Removed from saved list

9.6

Exceptional

211 reviews

211 reviews

Breakfast3
Food & Dining2
Swimming Pool2
See map

9.4

Exceptional

Location rating score

Exceptional location - 80 meters from city center
Excellent for walking
Parking
FREE
Walkable places
Wat Po Lang Ka

180 m

Khmer Ceramics Centre

250 m

Viti's Tuk Tuk & Car Driver

260 m

Phokeethra Country Club

280 m

Miniature Replicas Of Angkor's Temples

290 m

Popular landmarks
Pub Street

960 m

ANM Khmer Market

1.7 km

War Museum Cambodia

4.2 km

Angkor Wat

5.1 km

Ta Prohm

8.1 km

Closest landmarks
Khmer kickboxing ?

270 m

Angkor Bodhi Tree

340 m

Angkor Dental Association

390 m

Apsara Style One

440 m

Royal Independence Garden

570 m

Jaya House River Park

River Road, Siem Reap Central Area, Siem Reap, Cambodia, 17000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Siem Reap Central Area part of Siem Reap, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Angkor Wat. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

320 meters to Angkor National Museum

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Swimming pool [indoor]
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Spa

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Siem Reap every 51 minutes on Agoda.com
Value for money9.6
Distance to city center3 Km
Location rating9.4
Nearest airportSiem Reap International Airport (REP)
Distance to airport6.9 km

Rooms available at Jaya House River Park

Deluxe Twin Room
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Junior Suite with Pool View
...
  • Room size: 64 m²/689 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Room - Free Airport Transfers + Mini-Bar
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Junior Suite with Pool View - Free Airport Transfers + Mini-Bar
...
  • Room size: 64 m²/689 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Room with Pool View
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Junior Pool Suite
...
  • Room size: 90 m²/969 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Junior Plunge Pool Suite - Free Airport Transfers + Mini-Bar
...
  • Room size: 90 m²/969 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room - Free Airport Transfers + Mini-Bar
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 64 m²/689 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Jaya House River Park?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Jaya House River Park?

Jaya House River Park is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the resort know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Jaya House River Park also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Jaya House River Park has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Siem Reap with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Jaya House River Park?

Start your mornings right, with the continental and buffet breakfast options offered at Jaya House River Park. Adults can enjoy breakfast offered with an additional charge of 10 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Jaya House River Park?

Jaya House River Park features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher diet is prepared with the utmost care and attention.

What is the smoking policy at Jaya House River Park?

Jaya House River Park does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Jaya House River Park?

Restaurants including Khmer Kitchen Restaurant, Sister Srey Cafe and Malis Restaurant are popular in Jaya House River Park’s neighborhood which is known as Siem Reap Central Area.

What popular shopping places are close to Jaya House River Park?

Shopping options in Jaya House River Park’s Siem Reap Central Area neighborhood include ANM Khmer Market, Psar Chaa - Old Market and Made in Cambodia Market.

What are popular attractions near Jaya House River Park?

Jaya House River Park’s location in the Siem Reap Central Area neighborhood makes it close to famous attractions including Pub Street, Angkor National Museum and Seng English Speaking Tuk Tuk & Car Driver.

What popular natural sightseeing spots are close to Jaya House River Park?

Jaya House River Park’s nearby natural sights include Sam Veasna Center for Wildlife Conservation and Jhony Siem Reap Tuk Tuk located in the same Siem Reap Central Area area.

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See map

Explore the neighborhood

What people love about Jaya House River Park

  • 10

    Exceptional
    Staff 

    "Top notch service from all staff at this property."

    Warren

    |

    October 2, 2022

  • 10

    Exceptional

    "This is one of the best hotels with the meticulous and detailed first class service."

    Suwendi

    |

    August 16, 2022

  • 9.6

    Exceptional
    Staff 

    "Awesome hotel with excellent service!"

    Willy

    |

    March 15, 2022

Property ranking|Compared to 985 Siem Reap properties
See all rankings
Value for money score
9.6/10
Service score
9.9/10
Cleanliness score
9.8/10
Couples review score
9.7/10
Better than
99
%
of Siem Reap properties
Better than
99
%
of Siem Reap properties
Better than
99
%
of Siem Reap properties
Better than
99
%
of Siem Reap properties
Overall rating:

9.6

Exceptional
211 reviews
Cleanliness
9.8
Facilities
9.6
Location
9.4
Read all reviews >
What travelers say they love:
Everything is perfect from the staff to the food, locations ...
Andres from Mexico
Couple
More about Jaya House River Park

More about Jaya House River Park

Jaya House River Park

Never miss a single attraction in Siem Reap when staying at Jaya House River Park. Getting around in Siem Reap is easy when staying at this resort, strategically placed right in the heart of the city.
At Jaya House River Park, guests are bound to have a stress-free stay. Keep up with all your communications easily with the resort's free Wi-Fi. Getting from and back to the airport can be easily arranged with the resort's airport transfer services. Taxi, car hire and shuttle services provided by the resort make exploring Siem Reap even more convenient.
Guests can enjoy free parking right at the resort. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's ticket service and tours. Packing light is possible at Jaya House River Park thanks to the resort's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the resort. Smoking is allowed only in the designated smoking areas provided by resort.
All rooms at Jaya House River Park are designed for comfort. For your comfort, some rooms at the resort are equipped with linen service, blackout curtains and air conditioning. Some rooms at Jaya House River Park even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Jaya House River Park. Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. If you're picky about eating, don't worry! Jaya House River Park has a selection of cuisine types including kosher options.
A memorable night with your travel companions can be had without going far, at the resort's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Apart from amenities and services, Jaya House River Park goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the resort's pool. Sip your favorite cocktail outdoors at the resort's poolside bar.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Don't miss out on all that Siem Reap has to offer during your stay at Jaya House River Park. Acquire some cultural knowledge with a day at Angkor National Museum located 310 m away, where you can see famous works by local artists.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 98% of the city's accommodation.
Past guests love the cleanliness here, ranking it higher than 99% of the city's accommodation.
Staff and service here are considered high quality by past guests whose ratings put it above 99% of the city's options.

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Amenities and facilities
Exceptional
Facilities

9.6

Most talked about facilities

Breakfast

4 mentions

Swimming Pool

3 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • German
  • Khmer

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [kosher]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • High chair
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Location
River Road, Siem Reap Central Area, Siem Reap, Cambodia, 17000
Exceptional
Location

9.4

Airports

  • Siem Reap International Airport (REP)
    6.9 km 26 min drive
  • Battambang Airport (BBM)
    75.7 km

Public transportation

  • Chong Kov Sou​​ Bus Station
    2.8 km

Hospital or clinic

  • Angkor Dental Association
    390 m

Shopping

  • ANM Khmer Market
    1.7 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    300 m
What's nearby

Popular landmarks

  • Angkor National Museum
    320 m
  • Pub Street
    960 m
  • ANM Khmer Market
    1.7 km
  • War Museum Cambodia
    4.2 km
  • Angkor Wat
    5.1 km
  • Ta Prohm
    8.1 km
  • Angkor Thom
    8.2 km
  • Bayon Temple
    8.2 km
  • Preah Khan
    10.7 km
  • Cambodia Landmine Museum
    21.2 km

Nearby landmarks

  • Wat Po Lang Ka
    180 m
  • Khmer Ceramics Centre
    250 m
  • Viti's Tuk Tuk & Car Driver
    260 m
  • Khmer kickboxing ?
    270 m
  • Phokeethra Country Club
    280 m
  • Miniature Replicas Of Angkor's Temples
    290 m
  • T Galleria Angkor
    300 m
  • Angkor National Museum
    320 m
  • Miniature Replicas of Angkor by Dy Proeung
    320 m
  • Hayah art center
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee0 KHR
  • Distance from city center3 Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)10 USD

The property

  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 36
  • Room voltage220
  • Year property opened2016

Reviews of Jaya House River Park from real guests

Provided by verified guests of Agoda
9.6
/
10
Exceptional
Cleanliness9.8
Facilities9.6
Location9.4
Service9.9
Value for money9.6
High score for Siem Reap
Rating
9+ Exceptional (63)
8-9 Excellent (3)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (14)
Jun - Aug (18)
Sep - Nov (17)
Dec - Feb (17)
All guests (133)
All room types
All languages

Show reviews that mention 

Showing 66 verified guest comments
1234
10.0
Exceptional
Andrew from United Kingdom
Couple
Deluxe Room
Stayed 3 nights in January 2022

Fantastic Hotel! And now is a great time to visit Cambodia!”

We visited Siem Reap and stayed at the Jaya House River Hotel at the end of January 2022. Firstly, if you are thinking of visiting Cambodia, then NOW is the time to do it! You'll never get the chance to see Angkor Wat and the other amazing temples this quiet and free of tourists ever again. Coupled with the fact that this wonderful country and its people have felt the impact of Covid-19 more than most, and are absolutely crying out for tourism to return, there really is no better time to visit Cambodia than now. With regards to the Jaya House River Hotel - we cannot speak highly enough of it. So many nice touches that really made the trip memorable. Great airport pick up with a detour via Angkor Wat to really get you excited, and a wonderful reception on arrival, including welcome drinks with the hotel manager Mr Chris. Our room was wonderful - comfortable, clean, lovely bathroom with big bathtub, free mini bar and very spacious. Very comfy bed and ample space for luggage etc. The hotel felt extremely clean throughout our stay - hand sanitizer provided, and staff doing a great job of cleaning rooms and communal areas round the clock. The amenities and hotel grounds are wonderful - you really feel far removed from the hustle and bustle of the central city. 2 beautiful swimming pools, lovely open green space for sunbathing/relaxing, an excellent restaurant and a fantastic rooftop bar with epic sunset views. We had breakfast included at the restaurant each morning and it was delicious - a buffet is provided, but there is also an extensive a la carte menu to choose from which is included, and has many western, local and vegetarian options available. The staff were all wonderful - due to covid-19, the hotel is currently running with a reduced staff given booking numbers still haven't picked up, but that didn't impact the high levels of service at all. They all had a great attitude, very positive, friendly and attentive, and always helped us with any queries or needs.

Reviewed February 05, 2022

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10.0
Exceptional
john
Couple
Junior Pool Suite
Stayed 4 nights in December 2018

World class”

From the greeting by Mao at the aiport to the depature ride with Mr. Smi, the service was excellent and faultless. Mr. May and Ms. Mao took such special care of us. I cannot thank them enough. The approach to the guest is warm and genuine. Mr. Kol, a manager, went far beyond what is expected when we had several requests. I rarely see management this engaged with the guest. The hotel's mission within the community is noteworthy and admirable. From the efforts to eliminate plastic to the support of employees' education, the moral and ethical approach is hospitality is admirable. The room was beautiful. The bed was more comfortable than my own. The breakfast and all meals were top drawer. The spa therapists were outstanding. The inclusiveness of the rates made it a superb value. I can think of nothing to fault. I have read many reviews where the guests raved that this was the best hotel they have ever experienced and I was skeptical, but now I now them to be true.

Reviewed January 05, 2019

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10.0
Exceptional
William from United States
Couple
Junior Pool Suite
Stayed 2 nights in November 2019

Exceptional”

We have stayed in many hotels all over the world, and Jaya House River Park rates right up there with the best of them in terms of service. The grounds were beautiful and the food was delicious. The special touches - such as spraying bug spray on us whenever we left the property, providing us with a local cell phone so we could call for a tuk tuk back, offering to send us with a to go container of breakfast on our final day to keep us fueled for a long trip, commitment to reducing environmental waste by giving us a reusable water bottle upon check-in, and more - sets Jaya House apart from the rest.

Reviewed November 13, 2019

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10.0
Exceptional
Ing from Cambodia
Group
Junior Suite with Pool View - Free Airport Transfers + Mini-Bar
Stayed 1 night in August 2020

Amazing hotel with amazing hospitality”

This is one of the best hotel I've stayed at in Siem reap, to date. Jayon house river park is a plastic free hotel. Superb! The location is right in city center. I stayed at the Junior suite. The facilities and interior design is beyond words. I was very impressed. The staffs were extremely friendly and helpful. I would definitely stay here again.

Reviewed August 24, 2020

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10.0
Exceptional
Lauren from United States
Couple
Deluxe Room with Pool View
Stayed 5 nights in December 2018

Incredible!”

One of the best, if not the best, hotel stay we've ever had. The service is incredible - deeply personal, with lots of smart, small touches that add up to an amazing experience. Pools are wonderful, rooms are gorgeous and food is excellent. Overall, an oasis that enhances a beautiful location.

Reviewed January 08, 2019

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10.0
Exceptional
HAU from Hong Kong SAR, China
Couple
Junior Pool Suite
Stayed 5 nights in December 2019

Wonderful boutique hotel that you will never forget”

Everything is perfect and thoughtful. I will never forget their friendly staff such as Smile, Kim, Riki, Ann, Rada, just to name a few, for their wonderful service. Worth every penny.

Reviewed December 30, 2019

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10.0
Exceptional
Andres from Mexico
Couple
Deluxe Twin Room
Stayed 2 nights in April 2019

Best Hotel in Camboya”

Everything is perfect from the staff to the food, locations and facilities!! They make you feel as if you are in your home!!

Reviewed April 19, 2019

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9.6
Exceptional
Wai from Hong Kong SAR, China
Couple
Junior Suite with Pool View
Stayed 3 nights in January 2019

Wonderful service”

Jaya House Riverpark offers the sweetest service that I experienced in my life so far. I am very impressed that they made me a chicken congee that day when I felt sick (it's not even on the menu) and sent it to my room when i couldn't go for breakfast, the staff cleaned my shoes when I came back after I had a day trip in angkor wat, and paid for the tuk tuk even when I come back to the hotel late and outside their tuk tuk service hour.

Reviewed January 22, 2019

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9.2
Exceptional
Lauren from United States
Couple
Deluxe Room with Pool View
Stayed 5 nights in December 2018

Absolutely stellar”

From our first email exchange to the final airport transfer, Jaya House and the team that keeps it running without a hitch were absolutely superb. It's not centrally located - but they have a free tuk-tuk service and provide you with a local phone for pick up. The menu is limited - but every dish is meticulous and delicious. Free spa treatments, cold towels and juices on return, and a sincere effort to get to know you make your stay the most the most personable. I look forward to future openings in other locations!

Reviewed January 04, 2019

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10.0
Exceptional
Jing from Cambodia
Group
Junior Plunge Pool Suite - Free Airport Transfers + Mini-Bar
Stayed 1 night in February 2022

Best hotel I've stayed at siem reap”

The only hotel I want to stay again.

Reviewed March 01, 2022

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9.6
Exceptional
casey
Couple
Deluxe Room with Pool View
Stayed 2 nights in January 2019

Exceptional”

Great hotel with amazing service and staff. The grounds are beautiful. The hotel has its own fleet of tuk tuk drivers ready to take you downtown or to the temples.

Reviewed January 09, 2019

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9.6
Exceptional
Leslie from United States
Couple
Deluxe Room with Pool View
Stayed 2 nights in June 2019

Wonderful boutique hotel”

One of the finest places we have ever stayed. Incredible room, staff and restaurant. Truly fantastic.

Reviewed June 26, 2019

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9.6
Exceptional
Willy from Singapore
Couple
Junior Plunge Pool Suite - Free Airport Transfers + Mini-Bar
Stayed 6 nights in March 2022

Great location. Great service”

Awesome hotel with excellent service! One of the few hotel that survived the pandemic.

Reviewed March 15, 2022

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8.8
Excellent
Christopher from United Kingdom
Couple
Junior Suite with Pool View
Stayed 2 nights in February 2019

Outstanding The best I’ve stayed so far ”

A small quaint hotel in a modern minimalist style a great place to relax after a hard days temple trekking, staff are very helpful and the complementary free massages are welcome at the end of the day, free laundry, free tuk tuk, free mini bar and free roundtrip to airport, would definitely stay again

Reviewed February 21, 2019

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8.4
Excellent
Ida from Australia
Group
Deluxe Room with Pool View
Stayed 2 nights in September 2018

Lots of extra service”

the hotel is a bit far busy area, e.g. pub street. However, they offer all customers free tuk tuk for coming between hotel and the shopping/ restaurant area. It was a shame that we only realise that all guess are offered free massage each day on the checkout day.

Reviewed January 25, 2019

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9.6
Exceptional
Lee from Hong Kong SAR, China
Family with young children
Junior Suite with Pool View
Stayed 4 nights in October 2017

5-star services in a beautiful property ”

I travel frequently in Asia for work. I always looked at reviews before choosing a hotel yet keep a reasonable doubt with the unbelievably great reviews for some of the hotels. We can't be happier having chosen to stay at Jaya House River Park which exceeded our expectations in every possible way. I can't agree more with all the positive reviews posted by other guests to this property. Everything people said is true!! The breakfast is excellent. The location and facilities are great. Design of the hotel tasteful yet functional, and the room is super clean and spacious. What impressed us the most are the staff who provide the best personal services throughout our stay and the owner's generosity and actual actions taken to help the local people apart from running this hotel to a 5-star standard. We witnessed the kind hearts, strong minds and diligence of the Cambodian people. This is our first visit to Siem Reap and we had more fun and takeaway than our expectation. We highly recommend this hotel and will definitely stay here again at our next visit.

Reviewed November 06, 2017

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10.0
Exceptional
Kenneth from Japan
Couple
Junior Pool Suite
Stayed 3 nights in October 2018

The only place to stay in Siem Reap!”

Unbelievable....!! If you have any desire to visit Siem Reap, you need look no further than Jaya House as your place to stay! This hotel puts the "SERVICE" back in in service. There are few times when staying at a hotel can give you a feeling of win (for you), win (for the hotel owner), and win (for the hotel employees), but Jaya House delivers on this and more. The service is unsurpassed - from the pick-up at the airport, to the cool, jasmine scented towels awaiting you upon your return to the hotel after a long day touring the city, to the staff who are always willing and anxious to assist you with even the smallest detail, to the hotel philosophy of trying to leave as little impact on the environment as possible, to the amazingly delicious food that is grown by the hotel itself and served in tremendous abundance. You have a choice of where to spend your money for hotels in Siem Reap - spend it at Jaya House!

Reviewed October 22, 2018

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10.0
Exceptional
Laura-Mae from Japan
Group
Deluxe Twin Room
Stayed 2 nights in August 2018

Siem Reap's best kept secret!! ”

(Note: I'm putting the same review on TripAdvisor because I just wrote my heart out.) Jaya House is a little bit of heaven on earth! If you don't like being treated like royalty well go some place else. Worry about nothing because everything is included. Our family was greeted at the airport with warm smiles from our hostess Sarah and Chai-chai our driver, cold towels and refreshing drinks. Before we could get settled in our private car we were at the hotel. It took less than 20 minutes! The beloved Angkor Wat is also only 20 minutes away!!!!!!! Christian the owner greeted us as we got out of our taxi and surprised us by taking time to have a friendly chat and some white wine with us while we checked-in. Because, when is it not time for wine!!! Did we actually check-in? Now that I think about it, I only remember the gorgeous lounge and the wine. Facing the river, Jay House is perfectly located minutes from Old Market and Made in the Cambodia Market. Every corner of the hotel is carefully curated. The gardens, the koi fish, the darling swings and of course the pool made from pure silver. My cousin and I couldn't have been more delighted. I've traveled the world from Cape Town, to Bali to Montego Bay and never felt so at home. Moon and all the other waiters entertained us at breakfast. Sam and Tom won us over with their knowledgeable tours. The manager Chris, you've got to talk to this guy, explained why this boutique hotel makes all other international chain hotels where he has worked pale in comparison. We didn't need the explanation we already knew that this gem of a hotel is our new family in Siem Reap and we will be returning home to them soon. We already miss everyone there. I'm dreaming about Fish Amok and sticky rice. And I'm not ashamed to say I cried a little when Sarah waved us off. Listen, come for Angkor Wok stay for the royal treatment.

Reviewed August 13, 2018

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10.0
Exceptional
Jacqueline from Hong Kong SAR, China
Couple
Deluxe Room with Pool View
Stayed 3 nights in September 2018

Experience of a lifetime”

Stop looking around, this is the place to stay! We were originally planning to stay at Park Hyatt and later on went for Jaya House after reading all the reviews. While I’m sure Park Hyatt is a beautiful hotel with its unique charm (same goes for other five star hotels in Siem Reap), what make Jaya House standout are its people - friendly, genuine and warm, who go out of their way to make sure their guests have nothing but a perfect stay. We also joined their private tour. Tiger our guide and Kim Leng the house photographer became our best company during this trip and I couldn’t thank them enough for showing us around beautiful hidden spots in the region. Couldn’t wait to come back to Jaya House again.

Reviewed October 05, 2018

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10.0
Exceptional
Erika from Philippines
Group
Deluxe Room with Pool View
Stayed 6 nights in October 2017

Perfection in a nutshell”

Hands down the best hotel we’ve ever stayed in. When we arrived late due to a delayed flight, they had freshly toasted sandwiches prepared for us in the room. Their staff are very mindful of details, down to remembering what your activity was for the day and remembering guests’ names. You can tell this sort of care for their guests is in their nature, and this is genuinely what made our stay so wonderful. They went out of their way to make sure everything was perfectly planned and ready for us- including a totally unexpected breakfast spread in the lobby plus a packed breakfast box at 4:30AM before watching the sunrise at Angkor Wat. A big part of the reason why we didn’t want to leave was not the experience or tours we had in Siem Reap, but the hospitality of the staff at the hotel- they made it feel like home, and we would gladly stay at Jaya House again in the future!

Reviewed November 04, 2017

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