Jeamco Royal Hotel- General Santos
J. Catolico Avenue Bgy. Lagao, General Santos City, Beside Novo Department store in front of gaisano mall, Lagao (General Santos), General Santos City, Philippines, 9500 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Lagao (General Santos) part of General Santos City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous General Santos International Airport.
Highlights
Facilities
Free Wi-Fi in all rooms!
Room service [24-hour]
Room service
Wi-Fi in public areas
Family room
Security [24-hour]
Daily housekeeping
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Value for Money”
Great location, simple but great rooms! :)
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OK for one night stay”
We got this so cheap that I cannot complain much. No breakfast or fancy services, but we didn't need them because all necessary can be found in walking distance. KCC mall in 200 m on same street and SM mall just 450 m. Tricycle drivers don't know the hotel by its new name. They only know it by the older name 'Hotel Novo' or 'Hotel Novotel'.
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cheap and basic”
the hotel is pretty basic. if you are just looking for a place to sleep near the main establishments or malls in gensan then this is the place for you. the only thing I didn't like was that there was no cabinet or hangers inside my room. I just don't know if that's the case for all the rooms. they also don't refill or replace your toiletries unless you request for it. if will stay there for more than one night they also dont clean your room or replace your bedsheets unless you request for it. everything else was just fine. the hotel has working AC hot shower for a cheap price and it's near all the malls in gensan so I can't complain
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Super great staff”
Thank you! =)
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Very good”
The smell of the room is not okay it smells like cigarette. Which is really not okay for me and my husband because we are allergic.
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Good hotel”
accessible to malls cheaper and affordable Peaceful Good for travelers
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So far so good”
But not recommended if u had a baby , the rooms are in 4rth floor and u use stairs , so it's not that really good to go down and up with the baby , No WIFI in the hotels room , you need to go downstairs just to connect on the wifi ..
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One of the cheapest in downtown ”
Cheap and great location. Bad thing is they would not let me upgrade to a higher room. Also, I think I got bitten by bed bugs.
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Very Disappointing”
If not because of the polite staff and good location, i should have give this hotel a rating of 1 star. The poor facilities and the malfunctioning elevator gave me and my husband a terrible experience here. The bedsheet has blood stains, the floor tiles are dilapidated, and there was NO wifi connection in the rooms. We booked for 4 nights, but decided to transfer to a different hotel in the middle of our stay because of our very disappointing experience there!
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Location is the only good thing about this property”
We saw rats going up and down the stairs. Rooms are in the 4th floor and the elevator is not working. The building is old so the room also smells old. Although the staff and location are great. Don't recommend.
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Dirty and smell's bad”
We stayed for 1 night in this hotel,As there was no available Hotel room that time And we check in at 7pm. As soon as we checked in Room smell's very bad,toilet is very very dirty, They couldnot even removed the black stained on the sink. Wifi couldnt reached to connect where stay in the room, As per front desk wifi only in the corridor. We requested additional pillow we had to pay it for 50pesos, is not even free. WE've never come back this hotel ever again. Its like a mini market or lodging area.
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Spacious”
Big space for a family room. Location is just infront of a mall. Staff are accommodating. The only problem is the parking. I think its only good for 2 cars. But i will still stay here if i visit gensan again. Thank you.
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Wrong direction info - BEWARE”
If it's your first time to go to this hotel BEWARE, it took us almost 2 hours going in circles trying to look for this place. Even locals do not know of its existence. The reason? Management doe not care! They have been informed numerous times that the location/address/maps that are on google or any search engines/booking sites have the WRONG direction. Address is vague as it only has street name. NO SIGNAGE in front of the facility. Oh and don't bother trying to call them.. the numbers are bogus and the one that works - no one answers. Management knows for some time now, Does Not bother to correct. What more if you have any problems in the facility itself? There's no managers on duty.. just regular staff .. it's just infuriating specially because it was nigh time and we just came from a nearby hospital and we were dead tired.. and it took us almost 2 hours. Thank God for Agoda customer service who gave us a tip/landmark NOVOSTORE.. the facility itself was ok for the price.
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Poor service and untrained staff”
Staff are not friendly, poor and lousy service. They prefer to chitchat with each other than to deliver your request. Stayed for 7 nights, i just request to clean my room once coz we just use the hotel to sleep and shower. But everytime i ask for towels, or toiletries it will take 20 to 30 minutes. You need to be calling them from time to time to follow up and sometimes they wont answer the phone. Then everytime i pass by in the lobby, 5 or more staff are there just chitchatting sitting in the couch like a guest.
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Very good location”
Friendly and accommodating staff
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Not worth it!”
Publish address is wrong. Contact number is not the hotel itself but an office, cannot be contacted after office hours. Staff does not even know basic hotel courtesy especially the night shift. Room is dirty upon check in and has to request them to clean. Cheap but still not worth it. Poor hotel of all places I been to.
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Can't Locate the Property”
I had a hard time looking for the facility near Robinson's Mall. I cant even contact the front desk.
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Very motmot vibe”
The TV's not working, so as the wifi. The place looks old and dilapidated. The side table's about to fall apart. The bathroom's not clean. The tiled floors are creaking. Their hotel in Lucena is much cleaner and nicer
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Poor wifi and no water”
We checked in and had to change rooms to receive wifi. The water trickled out of the faucet and the shower didn’t work until morning. The room was so small that we tripped over luggage. One night was enough. I don’t recommend at all.
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Fair enough”
Maganda naman, convenient malapit sa malls, pero matigas ang Higaan masakit sa likod 😔. if Hindi considerate yung ibang nag check in nag eecho yung Ingay! hays.. Pero if hanap nyo sakto lang Okey naman.
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