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Jeju Shinhwa World Marriott Resort
Jeju Shinhwa World Marriott Resort
Jeju Shinhwa World Marriott Resort
Jeju Shinhwa World Marriott Resort
Jeju Shinhwa World Marriott Resort
Jeju Shinhwa World Marriott Resort
Jeju Shinhwa World Marriott Resort

Removed from saved list

8.6

Excellent

2,168 reviews

2,168 reviews

Housekeeping2
Shops1
Children's activities1
See map

8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
O’sulloc Museum 2.6 km
Teddy Bear Museum 10.8 km
Hallasan National Park 20.9 km
Mysterious Road (Dokkaebi Road) 22.4 km
Cheonjiyeon Falls 23.1 km
Jeongbang Waterfall 24.7 km
Dongmun Market 29.8 km
Manjanggul Cave 48.8 km
Seongsan Ilchulbong Peak 60.1 km
Udo 63.4 km
Nearby landmarks
Shinhwa Theme Park 410 m
Namsong-i-Oreum 1.1 km
Buk Orum 1.3 km
Georin-Oreum 1.4 km
Jeju Aerospace Museum 1.7 km
Jeju Soingook Theme Park 2.0 km
Gwanghae-ak 2.2 km
Seogwangseori Village Field 2.5 km
O’sulloc Museum 2.6 km
Black Stone Golf & Resort 3.3 km

Jeju Shinhwa World Marriott Resort

38 Sinhwayeoksa-ro 304beon-gil, Jungmun, Jeju, South Korea, 63522 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Jungmun part of Jeju, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Seongsan Ilchulbong Peak. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Currency exchange

Room service [24-hour]

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Mind - Body
Yoga room

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Jeju are being booked every minute!
Value for money8.7
Distance to city center28 km
Location rating8.0
Nearest airportJeju International Airport (CJU)
Distance to airport27.7 km

Rooms available at Jeju Shinhwa World Marriott Resort

Guest room, 1 King
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe, 1 Bedroom Suite, 1 King
...
  • Room size: 76 m²/818 ft²
  • Pool view
  • 1 king bed
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Premier, 1 Bedroom Suite, 1 King
...
  • Room size: 121 m²/1302 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
[Lounge Special] Premier Family Twin Room - Camellia hill 2 ticket + Lounge set
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 single bed and 1 double b...
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Family Room, Family room, 2 Twin/Single Bed(s)
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 1 queen bed and 1 single be...
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1 Bedroom Presidential Suite, 1 King
...
  • Separate shower/bathtub
  • 2 single beds and 1 double ...
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Connecting King Room, Guest room, 1 King
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
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Premier Room, Guest room, 2 Twin/Single Bed(s), Balcony
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 41 m²/441 ft²
  • Separate shower/bathtub
  • 2 single beds
Enter dates to see prices
Premier Room, Guest room, 1 King, Balcony
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Jeju Shinhwa World Marriott Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Jeju Shinhwa World Marriott Resort?

For those who wish to drive their own cars, Jeju Shinhwa World Marriott Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jeju with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Jeju Shinhwa World Marriott Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Jeju Shinhwa World Marriott Resort. Adults can enjoy breakfast offered with an additional charge of 55000 KRW if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Jeju Shinhwa World Marriott Resort?

Jeju Shinhwa World Marriott Resort features on-site restaurants for your dining convenience. Light meal like coffee or tea is served using only quality ingredients.

What is the smoking policy at Jeju Shinhwa World Marriott Resort?

Jeju Shinhwa World Marriott Resort does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Jeju Shinhwa World Marriott Resort?

Restaurants including Jejuseon, Le Chinois and Sky On 5 Dining are popular in Jeju Shinhwa World Marriott Resort’s neighborhood which is known as Jungmun.

What are popular attractions near Jeju Shinhwa World Marriott Resort?

Jeju Shinhwa World Marriott Resort’s location in the Jungmun neighborhood makes it close to famous attractions including O’sulloc Museum, Teddy Bear Museum and Daepo Haean Jusangjeolli Cliff.

What popular beaches are close to Jeju Shinhwa World Marriott Resort?

Jeju Shinhwa World Marriott Resort’s Jungmun neighborhood also includes Yongmeori Beach, Jungmun Saekdal Beach and Hwasun Gold Sand Beach.

What popular natural sightseeing spots are close to Jeju Shinhwa World Marriott Resort?

Jeju Shinhwa World Marriott Resort’s nearby natural sights include Songaksan Mountain, Camellia Hill and Namsong-i-Oreum located in the same Jungmun area.

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Explore the neighborhood

What people love about Jeju Shinhwa World Marriott Resort

  • 10

    Exceptional

    "There were many restaurants and good pools for family in this resorts."

    Daniel

    |

    August 8, 2021

  • 9.6

    Exceptional
    Staff 

    "Very kind staff very good room condition very nice bed and air condition very very convenience"

    Daniel

    |

    August 6, 2021

  • 9.2

    Exceptional
    Staff 

    "Great service and facilities."

    ZIFENG

    |

    April 12, 2021

Overall rating:

8.6

Excellent
2,168 reviews
Cleanliness
9.0
Facilities
8.9
Location
8.0
Read all reviews >
More about Jeju Shinhwa World Marriott Resort

More about Jeju Shinhwa World Marriott Resort

Jeju Shinhwa World Marriott Resort

It's time for an adventure-filled holiday! Explore Jeju with a stay at Jeju Shinhwa World Marriott Resort.
The range of services provided by Jeju Shinhwa World Marriott Resort ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Jeju. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
Smoking is restricted to the designated smoking areas.
Guestrooms at Jeju Shinhwa World Marriott Resort are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Jeju Shinhwa World Marriott Resort include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms, bar and casino.
Jeju Shinhwa World Marriott Resort promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage, salon and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like water park made available at Jeju Shinhwa World Marriott Resort. In a competitive mood? Get sporty with your travel group or other guests at the bowling alley in the hotel. Have some relaxing fun with family and friends at the games room and shared lounge and TV area.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

Take some time to explore Jeju. Engage in the city's best art at O’sulloc Museum located 2.6 km away, where you can learn about the local art scene and buy original works.

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Amenities and facilities
Excellent
Facilities

8.9

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible public restrooms
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Braille and tactile signage
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Flashing door knockers in all rooms
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessbility in all rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in all rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- all rooms
  • Transfer showers in all guest rooms
  • TTY/TTD compatibilty in some rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Casino
  • Fitness center
  • Game room
  • Garden
  • Karaoke
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Water park
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
  • Theme park

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Restaurants on site

Sky on 5 Dining

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Poolside Cafe(풀사이드 카페)

  • Cuisine: American, Asian, European

The Islet Lounge(디 아일렛 라운지)

  • Cuisine: American, European, French
  • Menu: Buffet

M Rounge(엠 라운지)

  • Cuisine: American, European, French
  • Menu: Buffet

Jejuseon(제주선)

  • Cuisine: Korean
  • Menu: Buffet

Le Chinois(르쉬느아)

  • Cuisine: Chinese
  • Menu: Buffet

Jejuseon The Black (제주선 더블랙)

  • Cuisine: Korean
  • Menu: A-la-carte
Location
38 Sinhwayeoksa-ro 304beon-gil, Jungmun, Jeju, South Korea, 63522
Excellent
Location

8

Airports

  • Jeju International Airport (CJU)
    27.7 km
  • Muan International Airport (MWX)
    187.6 km

Hospital or clinic

  • Seongisidolbokji Clinic
    3.9 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • O’sulloc Museum
    2.6 km
  • Teddy Bear Museum
    10.8 km
  • Hallasan National Park
    20.9 km
  • Mysterious Road (Dokkaebi Road)
    22.4 km
  • Cheonjiyeon Falls
    23.1 km
  • Jeongbang Waterfall
    24.7 km
  • Dongmun Market
    29.8 km
  • Manjanggul Cave
    48.8 km
  • Seongsan Ilchulbong Peak
    60.1 km
  • Udo
    63.4 km

Nearby landmarks

  • Shinhwa Theme Park
    410 m
  • Namsong-i-Oreum
    1.1 km
  • Buk Orum
    1.3 km
  • Georin-Oreum
    1.4 km
  • Jeju Aerospace Museum
    1.7 km
  • Jeju Soingook Theme Park
    2.0 km
  • Gwanghae-ak
    2.2 km
  • Seogwangseori Village Field
    2.5 km
  • O’sulloc Museum
    2.6 km
  • Black Stone Golf & Resort
    3.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 13 year(s).

Others
  • Outdoor Family Pool will be opened from June 13, 2020 and Outdoor Adult Pool will be opened from July 01, 2020.
  • Complimentary breakfast for up to 2 children under the age of 12 will be provided to guest who booking bed & breakfast rate.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center28 km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)55000 KRW

The property

  • Number of bars/lounges2
  • Number of floors5
  • Number of restaurants7
  • Number of rooms 572
  • Room voltage220
  • Year property opened2017
Property announcements

Playstation Zone will not be operated temporarily from August 22, 2020.

All pools operate upon reservation and guest may enter 1 time per day. Please contact the property directly for more details.

Reviews of Jeju Shinhwa World Marriott Resort from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.9
Location8.0
Service9.2
Value for money8.7
High score for Jeju
Rating
9+ Exceptional (215)
8-9 Excellent (66)
7-8 Very Good (51)
6-7 Good (14)
<6 Below Expectation (28)
Time of the year
Mar - May (66)
Jun - Aug (145)
Sep - Nov (121)
Dec - Feb (42)
All guests (951)
All room types
All languages
Showing 374 verified guest comments
12345
9.6
Exceptional
Kim from South Korea
Solo traveler
Guest room, 1 King
Stayed 1 night in April 2020

State of the Art Castle for a bargain!”

As new as the place is, it has been a serious wonder how it was available at such a cheap price. With complimentary face masks, a complimentary mini-bar, and even free wifi that was speedy, I would definently recommend this place to others, although I was almost asked to pay for breakfast twice due to a misunderstanding. The place has a TV in the bath, and has an automatic toilet that flushes itself!

Reviewed May 02, 2020

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Dear Kim, We appreciate very much for your staying with us at Jeju Shinhwa World Marriott Resort and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with our resort. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

Responded May 04, 2020
Jeju Shinhwa World Marriott Resort
10.0
Exceptional
Daniel from South Korea
Family with young children
Guest room, 1 King
Stayed 2 nights in August 2021

good for family”

This resort was very convenient for enjoying with caring kids or babies. There were many restaurants and good pools for family in this resorts. And also world best staff

Reviewed August 08, 2021

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Dear Daniel, We highly appreciate for your staying with us at Jeju Shinhwa World Marriott Resort and for sharing your valuable feedback on the Agoda.com. We are very happy that you were satisfied with Overall stay and sufficient staff service. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Jeju Shinhwa World Hotels & Resorts

Responded August 10, 2021
Jeju Shinhwa World Marriott Resort
9.6
Exceptional
christina from Singapore
Couple
Guest room, 1 King
Stayed 3 nights in November 2019

Exceptional”

very beautiful and new hotel. location is rather deserted as the whole place is very new. staffs are very polite. hotel rooms are clean and the facilities are rather new too. beside shinhwa theme park, has shopping arcade, pool, gym, restaurants and casino!

Reviewed December 06, 2019

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Dear christina, We appreciate very much for your staying with us at Jeju Shinhwa World Marriott Resort and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with our resorts. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

Responded December 09, 2019
Jeju Shinhwa World Marriott Resort
9.6
Exceptional
Michelle from Hong Kong SAR, China
Family with young children
Stayed 2 nights in August 2019

Good service ”

The hotel is quite new and the staff is very friendly with good English standard. Only if there is a reminder that the seats for return shuttle bus has to be reserved in advance, we will give the hotel a 100 marks

Reviewed August 07, 2019

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Dear Michelle We appreciate very much for your staying with us at Jeju Shinhwa World Marriott Resort and for sharing your valuable feedback on the Agod. We are very happy that you were satisfied with friendly staff with good engilsh. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

Responded August 08, 2019
Jeju Shinhwa World Marriott Resort
8.8
Excellent
Christopher from South Korea
Family with young children
Family Room, Family room, 2 Twin/Single Bed(s)
Stayed 3 nights in March 2021

Perfect for families with children ”

We can for a 4 day weekend. We arrived late at night and our room was exactly what we paid for. The beds are comfortable! The a/c was not working since it was in between seasons BUT the concierge brought us a fan. The bathtub was HUGE. And it was nice to have the toilet separate from the shower and bath. Everyone was able to handle everything all at once if they wanted. There are English, Chinese and Korean tv channels. COVID measures are in place at every entrance of the hotel. We received 4 tickets to the theme park, which included being able to ride 3 rides. There are multiple restaurants on and off the property. It is about 5 minutes from the Osulloc Tea Garden Museum as well as the Space and Airplane Museum. The concierge is really good about helping order a taxi if you do not know how. We used KakaoTaxi. Lastly, if you have children go to the Pororo and Tayo theme Park - worth the Won!

Reviewed March 30, 2021

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Dear Christopher, We appreciate very much for your staying with us at Jeju Shinhwa World Marriott Resort and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with our resort. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Jeju Shinhwa World Hotels & Resorts

Responded May 11, 2021
Jeju Shinhwa World Marriott Resort
10.0
Exceptional
Jangkwon from Sweden
Couple
Stayed 2 nights in November 2021

Best location and facilities ”

Very high rate

Reviewed December 05, 2021

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Dear Jangkwon, We appreciate very much for your staying with us at Jeju Shinhwa World Marriott resort and for sharing your valuable feedback on the Agoda. Your comment will be shared with relevant department, and receiving feedback from our guests motivated us to further improve our commitment to delivering good service. We will do our best to provide great products and service with our guests and hope to serve you near the future.Thank you again for your opinion. We wish you all the best. Jeju Shinhwaworld Hotels & Resort

Responded December 06, 2021
Jeju Shinhwa World Marriott Resort
9.6
Exceptional
Daniel from South Korea
Family with teens
Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in August 2021

very valuable”

very kind staff very good room condition very nice bed and air condition very very convenience

Reviewed August 06, 2021

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Dear Daniel, We highly appreciate for your staying with us at Jeju Shinhwa World Marriott Resort and for sharing your valuable feedback on the Agoda.com. We are very happy that you were satisfied with Overall stay and sufficient staff service. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Jeju Shinhwa World Hotels & Resorts

Responded August 10, 2021
Jeju Shinhwa World Marriott Resort
9.2
Exceptional
Hyeongmin from South Korea
Couple
Stayed 1 night in June 2020

Wonderful Experience”

I was there alone, but it was still one of the best experiences that I have had. This hotel suits all types of travelers, but you might want to rent a car because of the secluded location.

Reviewed September 05, 2020

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Dear Hyeongmin, Thank you so much for staying with use at the Jeju Shinhwa World Marriott Resort recently and for taking the time to share your valuable feedback with us on the Agoda. We are delight to hear that you were satisfied with your stay. Once again I appreciate very much for your positive review and look forward to serving you again near the future. Best regards, Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

Responded September 07, 2020
Jeju Shinhwa World Marriott Resort
9.6
Exceptional
vimolmaln from Thailand
Group
Stayed 2 nights in May 2019

New hotel with great facilities”

You can enjoy many restaurants and entertainment in the area.

Reviewed May 27, 2019

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Dear vimolmaln We appreciate very much for your staying with us at Jeju Shinhwa World Marriott Resort and for sharing your positive feedback on the Agod. We are very happy that you were satisfied with breakfast and facilities. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

Responded May 27, 2019
Jeju Shinhwa World Marriott Resort
9.2
Exceptional
Hyeongmin from South Korea
Solo traveler
Guest room, 1 King
Stayed 1 night in May 2020

Absolutely Amazing”

The room was gorgeous, the facilities were amazing, and the staffs were extremely kind. If you want a refreshing time just for yourself, I definitely recommend staying here for a few days.

Reviewed July 27, 2020

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Dear Hyeongmin, We appreciate very much for your staying with us at Jeju Shinhwa World Marriott Resort and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with your stay. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

Responded July 27, 2020
Jeju Shinhwa World Marriott Resort
9.2
Exceptional
ZIFENG from South Korea
Couple
Guest room, 1 King
Stayed 2 nights in April 2021

Great stay”

Great service and facilities. Very clean.

Reviewed April 12, 2021

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Dear ZIFENG, We appreciate very much for your staying with us at Jeju Shinhwa World Narriott resort and for sharing your valuable feedback on the Agoda. Your comment will be shared with relevant department, and receiving feedback from our guests motivated us to further improve our commitment to delivering good service. We will do our best to provide great products and service with our guests and hope to serve you near the future.Thank you again for your opinion. We wish you all the best. Jeju Shinhwaworld Hotels & Resort

Responded April 13, 2021
Jeju Shinhwa World Marriott Resort
8.8
Excellent
Lyn from Philippines
Couple
Guest room, 1 King
Stayed 1 night in June 2019

Awesome”

Great room, facilities, service

Reviewed June 28, 2019

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Dear Lyn, We appreciate very much for your staying with us at Jeju Shinhwa World Marriott Resort and for sharing your positive feedback on the Agod. We are very happy that you were satisfied with room and facilities. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

Responded June 28, 2019
Jeju Shinhwa World Marriott Resort
6.0
Jihwan from South Korea
Couple
Stayed 1 night in August 2019

Luxury and comfort but not clean”

I found cup noodles on the room terrace. I've never had such an experience. Even the cheapest hostel. I called the concierge and it was taken care of. But it does not do anything else. I'm too disappointed and not a good experience.

Reviewed August 31, 2019

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Dear. Jihwan, We appreciate very much for your staying with us at Jeju Shinhwa World Shinhwa Resort and for sharing your valuable feedback on the Agoda. First of all, I sincerely apologized that the experience you had during your recent stay did not meet your expectations. Your constructive feedback is going to be shared with relevant department. We will do our best to improve our service level for the comfort of our guests. Once again thank you for your valuable feedback and I personally hope for the opportunity to see you back with us again should your travels allow you to visit the beautiful island of Jeju in the future. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

Responded September 03, 2019
Jeju Shinhwa World Marriott Resort
2.8
SOYEON from Australia
Couple
Guest room, 1 King
Stayed 2 nights in November 2020

Such a huge mistake booked here ”

The worst experience ever staying hotel. How could you say you are a 5 star hotel?? I booked the room for honeymoon which was supposed to be a happy day but hotel ruined as soon as I went into the room. Spoked to the Staff who was expecting us to request amenities that we had no idea what sorts of amenities they offer. Shouldn’t you guys inform the guest??

Reviewed November 12, 2020

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Dear SOYEON, We appreciate very much for your staying with us at Jeju Shinhwa World Narriott resort and for sharing your valuable feedback on the Agoda. Your comment will be shared with relevant department, and receiving feedback from our guests motivated us to further improve our commitment to delivering good service. We will do our best to provide great products and service with our guests and hope to serve you near the future.Thank you again for your opinion. We wish you all the best. Simon Ahn Director of Quality Assurance Jeju Shinhwa World hotels & Resort

Responded November 13, 2020
Jeju Shinhwa World Marriott Resort
10.0
Exceptional
Wing from China
Couple
Guest room, 1 King
Stayed 1 night in July 2019

Good place”

good place

Reviewed November 16, 2019

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Dear Wing, We appreciate very much for your staying with us at Jeju Shinhwa World Marriott Resort and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with our resorts. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

Responded November 18, 2019
Jeju Shinhwa World Marriott Resort
6.8
Good
HAYASHI from Japan
Family with teens
Guest room, 1 King
Stayed 2 nights in February 2020

Good”

冬場のためかデュティフリー レストランが一部クローズになっており残念 アダゴのホテル写真からの景観と違って いて少々残念でした。 神話ワールドまでのシャトルバス運行が中止 になっていた旨のお知らせをしてほしかった。 お部屋はとてもきれいでスタッフの方々も よかったです。 次回は夏場に訪れたいと思います。

Reviewed March 01, 2020

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親愛なる HAYASHI, 済州新和ワールドのマリオットリゾート館をご訪問いただきありがとうございます。 常にお客様の期待に応える商品とサービスを提供するために最善の努力を尽くしたいと思います。 ありがとうございます 済州神話ワールド 常務 Simon Ahn

Responded March 02, 2020
Jeju Shinhwa World Marriott Resort
8.8
Excellent
daisuke from Japan
Family with young children
Stayed 2 nights in August 2019

素晴らしい”

空港から神話ワールド行のバス停の場所はかなりわかりずらいので、インフォメーションで確認した方が良いです。ホテル自体はスタッフの対応も含めてほぼ完ぺきです。 カジノがちょっと閑散としていたので、もう少し活気があればいいかなと思いました。 (この時期の旅行なので日本人が少ないのかな?) 家族旅行にはお勧めです。プールに行く場合はオープンと同時に行かないとプールサイドベッドが売り切れになりますので、注意です。

Reviewed August 05, 2019

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親愛なる daisuke 済州新和ワールドのマリオットリゾート館をご訪問いただきありがとうございます。 常にお客様の期待に応える商品とサービスを提供するために最善の努力を尽くしたいと思います。 ありがとうございます 済州神話ワールド 常務 Simon Ahn

Responded August 08, 2019
Jeju Shinhwa World Marriott Resort
8.0
Excellent
YOUNGSUK from Japan
Couple
Stayed 2 nights in July 2019

部屋”

部屋が綺麗でオシャレだった!

Reviewed July 20, 2019

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親愛なる YOUNGSUK 済州新和ワールドのマリオットリゾート館をご訪問いただきありがとうございます。 常にお客様の期待に応える商品とサービスを提供するために最善の努力を尽くしたいと思います。 ありがとうございます 済州神話ワールド 常務 Simon Ahn

Responded July 22, 2019
Jeju Shinhwa World Marriott Resort
10.0
Exceptional
Helen from South Korea
Family with young children
Guest room, 1 King
Stayed 2 nights in September 2022

룸에서 식사하기 좋은 호텔”

태풍 시즌에 룸에서 안전하게 식사하면서 잘 있었어요~ 테이블째 음식 들여 보내주시니 참 좋습니다~

Reviewed September 11, 2022

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Helen 고객님, 최근 제주신화월드 메리어트관을 방문해 주시고, 소중한 리뷰를 Agoda에 공유해 주셔서 감사드립니다. 금번 투숙 후 고객님께서 남겨주신 긍정적인 의견에 힘 입어, 향후 더 나은 상품과 서비스를 제공하기 위해 노력하겠습니다. 곧 다시 만나 뵙기를 기원하며, 다음 방문 시에는 더욱더 안락하고 쾌적한 투숙이 될 수 있도록 최선을 다하겠습니다. 감사합니다. 안석찬 드림 제주신화월드 상무

Responded September 13, 2022
Jeju Shinhwa World Marriott Resort
7.2
Very good
HangJun from South Korea
Family with teens
Stayed 2 nights in August 2022

대상층이 확실한 곳”

유/소아 를 데리고, 리조트 밖을 절대로 나가지 않겠다는 이용객들에게는 좋은 선택이 될것같음. 그 외의 경우는... 접근성 좋은 중문이나 시설이 좋은 다른곳으로 가는게 나을듯합니다. 어메니티가 TAHN이긴 한데, 이름값한다는 생각은 1도 안들어요... 식당가 음식도 가격대비 그닥...

Reviewed August 26, 2022

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HangJun 고객님, 안녕하십니까? 최근 제주신화월드 메리어트관을 이용해 주시고, 소중한 리뷰를 Agoda에 공유해 주셔서 감사합니다. 금번 방문 시 고객님의 기대에 미치지 못하는 경험을 제공 드린 점에 대해 진심으로 사과의 말씀을 드립니다. 고객님께서 남겨주신 귀중한 의견을 반영하여 향후 더 나은 상품과 서비스를 제공할 수 있도록 최선의 노력을 다하겠습니다. 감사합니다. 안석찬 드림 제주신화월드 상무

Responded August 29, 2022
Jeju Shinhwa World Marriott Resort
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