Jephson Hotel & Apartments
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8.6
Excellent
/10
(109 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • Kingdom Gifts230 m
  • Toowong Railway Station280 m
  • Coles Supermarket - Toowong290 m
  • Brisbane Boy's College380 m
  • Ondol Oriental Medicine Clinic670 m
  • Regatta Ferry Terminal670 m
  • Toowong Memorial Park700 m
  • Brisbane Basketball Venue790 m
  • Toowong Private Hospital850 m
  • Brisbane Albion Indoor Sports Centre890 m
  • Free Wi-Fi

    Jephson Hotel & Apartments

    63 Jephson Street, Toowong, Brisbane, Australia, 4066 - See map

    This property is in high demand!

    Booked 11 times

    "A very welcoming establishment with friendly staff always on the reception, a very clean room, and a very comfortable bed."
    wendy - May 17, 2018
    Exceptional reputation
    Recommended by 96% of guests
    Exceptional cleanliness
    9.0 rating for cleanliness
    • 300 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Balcony/terrace

    Cheaper than 95% of all properties in Brisbane in the last 24 hours

    Compared to 1,420 Brisbane properties at Agoda for various dates

    Property ranking|Compared to 1,420 Brisbane properties
    See all rankings
    Room comfort score
    8.6/10
    Cleanliness score
    9.0/10
    Location score
    9.0/10
    Cheapest price score
    Better than
    98
    %
    of Brisbane properties
    Better than
    96
    %
    of Brisbane properties
    Better than
    95
    %
    of Brisbane properties
    Better than
    95
    %
    of Brisbane properties
    Value for money8.2
    Distance to city center3 KM
    Location rating9.0
    Nearest airportBrisbane Airport (BNE)
    Distance to airport14.8 km

    Rooms available at Jephson Hotel & Apartments

    8.6
    Excellent
    Room comfort & quality
    Penthouse
    Penthouse
    ...
    • Room size: 101 m²/1087 ft²
    • City view
    • 3 queen beds
    Enter dates to see prices
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 2 single beds and 1 queen b...
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    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Studio Suite
    Studio Suite
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Deluxe Family Room
    Deluxe Family Room
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 2 single beds and 1 queen b...
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    King Spa Room
    King Spa Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Deluxe King Room - Disabled Access
    Deluxe King Room - Disabled Access
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 1 super king bed
    Enter dates to see prices
    Deluxe Room - 1 Queen Sized Bed
    Deluxe Room - 1 Queen Sized Bed
    ...
    • Room size: 27 m²/291 ft²
    • City view
    Enter dates to see prices

    What people love about Jephson Hotel & Apartments

    • 9.6
      Exceptional

      "This apartment is great for a single or couple."

      Marion

      |

      October 30, 2018

    • 9.6
      Exceptional
      Location

      "Right near the shopping centre and restuarants."

      Marion

      |

      October 30, 2018

    • 9.6
      Exceptional
      Bathroom

      "Bed very comfy, shower good n clean bathroom."

      Marion

      |

      October 30, 2018

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    More about Jephson Hotel & Apartments

    More about Jephson Hotel & Apartments

    9.6
    Exceptional

    "Will definitely be back if I stay in Brisbane again."

    Blake

    |

    January 2, 2017

    An overview

    Show less

    Most talked about facilities

    Housekeeping
    7 mentions
    Check in/Check Out
    2 mentions
    Breakfast
    1 mention
    Swimming Pool
    1 mention

    What they offer

    10.0
    Exceptional
    Cleanliness

    "Clean and comfortable beds and rooms in general."

    Maaike

    |

    October 2, 2017

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Continental

    Restaurants on site

    Covet Restaurant and Bar
    Cuisine:Australian
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Most helpful reviews for Jephson Hotel & Apartments
    Solo traveler
    Stayed 1 night in July 2019
    Deluxe Room
    Exceptional10.0
    ExceptionalVery friendly and accommodating staff. Clean and tidy. Generous room sizes.
    Tamarafrom AustraliaReviewed July 21, 2019
    Family with teens
    Stayed 1 night in February 2018
    Deluxe Twin Room
    Excellent8.0
    Very goodgreat location in Toowong- easy walk to shops/food/ good size rooms- some furniture a little tired/ need a bit of a refresh /clean. Good hotel with carpark, only downside no pool. would consider staying again if needed somewhere overnight
    Sarahfrom AustraliaReviewed August 19, 2018
    Couple
    Stayed 3 nights in July 2014
    Studio Suite
    Exceptional9.3
    Great StayWe live local and were having our floors polished. We decided to stay here as it is close to Toowong village and restaurants. We called up at 7am on the day we were due to check in to find out the check in time. Surprisingly we were told that we could check in right away. This was great for us as we had just been thrown out of our house by the floor polishers. Very convenient location, free wifi (which is a bit slow) and great rooms. The bathroom looked a tad dated but was fully functional. 4th floor view was great.
    nathanfrom AustraliaReviewed August 05, 2014
    Solo traveler
    Stayed 1 night in October 2018
    Deluxe Room
    Exceptional9.6
    Jephson in the heart of Toowong This apartment is great for a single or couple. Right near the shopping centre and restuarants. Bed very comfy, shower good n clean bathroom. Staff were very helpful and polite. They are currently renovating, some floors of the apartment, but this is during the week. Weekend no renovation noise. I was on first floor my room must have already been renovated. I would definitely stay there again and recommend it.
    Marionfrom AustraliaReviewed October 30, 2018
    Family with young children
    Stayed 1 night in July 2018
    Deluxe Room
    Excellent8.8
    Jephson was great, staff fantasticThank god for friendly staff at the Jephson, the room I had booked via Agoda was nothing as it was described. I paid for as advertised a delux apartment for two assaults two children and have a Receipt showing. Arrived at the Jephson to find out Agoda had booked me a one room apartment with a queen size bed, no singles. Thankfully staff arranged a trundle bed and a couch big enough for a little child at no extra cost. Will never use Agoda again, they have no idea what they are advertising as a rental. May I add if I didn’t except the trundle and couch my payment was non refundable from Agoda even though it was their mistake. If Agoda has any morales they should refund the room as it was a nightmare on my sons wedding I didn’t want or expect.
    Robertfrom AustraliaReviewed July 16, 2018

    Reviews of Jephson Hotel & Apartments from real guests

    Overall rating
    8.6
    Excellent
    From 365 reviews
    Provided by verified guests of
    Agoda Reviews (109)Booking.com Reviews (256)
    Rating via Agoda8.6
    /
    10
    Cleanliness9.0
    Facilities8.0
    Location9.0
    Room comfort and quality8.6
    Service8.7
    Value for money8.2
    High score for Brisbane
    Rating
    9+ Exceptional (23)
    8-9 Excellent (12)
    7-8 Very Good (11)
    6-7 Good (7)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (13)
    Jun - Aug (13)
    Sep - Nov (16)
    Dec - Feb (15)
    All guests (109)
    All room types
    All languages
    Showing 57 verified guest comments
    123
    10.0
    Exceptional
    Tamara from Australia
    Solo traveler
    Deluxe Room
    Stayed 1 night in July 2019

    Exceptional”

    Very friendly and accommodating staff. Clean and tidy. Generous room sizes.

    Reviewed July 21, 2019

    Thank you Tamara for your lovely review. We hope to see you here again. Regards, Front Desk and the team here at the Jephson Hotel

    Responded July 25, 2019
    Jephson Hotel & Apartments
    8.0
    Excellent
    Sarah from Australia
    Family with teens
    Deluxe Twin Room
    Stayed 1 night in February 2018

    Very good”

    great location in Toowong- easy walk to shops/food/ good size rooms- some furniture a little tired/ need a bit of a refresh /clean. Good hotel with carpark, only downside no pool. would consider staying again if needed somewhere overnight

    Reviewed August 19, 2018
    9.3
    Exceptional
    nathan from Australia
    Couple
    Studio Suite
    Stayed 3 nights in July 2014

    Great Stay”

    Location, check in, view

    We live local and were having our floors polished. We decided to stay here as it is close to Toowong village and restaurants. We called up at 7am on the day we were due to check in to find out the check in time. Surprisingly we were told that we could check in right away. This was great for us as we had just been thrown out of our house by the floor polishers. Very convenient location, free wifi (which is a bit slow) and great rooms. The bathroom looked a tad dated but was fully functional. 4th floor view was great.

    Reviewed August 05, 2014
    9.6
    Exceptional
    Marion from Australia
    Solo traveler
    Deluxe Room
    Stayed 1 night in October 2018

    Jephson in the heart of Toowong ”

    This apartment is great for a single or couple. Right near the shopping centre and restuarants. Bed very comfy, shower good n clean bathroom. Staff were very helpful and polite. They are currently renovating, some floors of the apartment, but this is during the week. Weekend no renovation noise. I was on first floor my room must have already been renovated. I would definitely stay there again and recommend it.

    Reviewed October 30, 2018

    Dear Marion Thank you for taking the time to review our hotel, we absolutely appreciate it. Thank you again. Kind regards, Prue Front Office Manager

    Responded October 31, 2018
    Jephson Hotel & Apartments
    8.8
    Excellent
    Robert from Australia
    Family with young children
    Deluxe Room
    Stayed 1 night in July 2018

    Jephson was great, staff fantastic”

    Thank god for friendly staff at the Jephson, the room I had booked via Agoda was nothing as it was described. I paid for as advertised a delux apartment for two assaults two children and have a Receipt showing. Arrived at the Jephson to find out Agoda had booked me a one room apartment with a queen size bed, no singles. Thankfully staff arranged a trundle bed and a couch big enough for a little child at no extra cost. Will never use Agoda again, they have no idea what they are advertising as a rental. May I add if I didn’t except the trundle and couch my payment was non refundable from Agoda even though it was their mistake. If Agoda has any morales they should refund the room as it was a nightmare on my sons wedding I didn’t want or expect.

    Reviewed July 16, 2018

    Thank you for taking the time to review our hotel. We truly do value your feedback and are glad that you had everything sorted out. Thank you again, we love serving our guests. Regards, Prue and the Front Office Team!

    Responded July 18, 2018
    Jephson Hotel & Apartments
    10.0
    Exceptional
    wendy from Australia
    Solo traveler
    Deluxe Room
    Stayed 2 nights in May 2018

    Good quality hotel. 4.5/5 stars”

    A very welcoming establishment with friendly staff always on the reception, a very clean room, and a very comfortable bed. The hotel is centrally located on the main road but the noise was not an issue. I stayed for two nights, and being a solo female traveler I felt safe here. I could lock my front door and relax in the privacy of my own room. The shower is powerful and hot, jus what a girl needs at the end of a hard day shopping :) I loved that the hotel was so central located to the town centre (2 mins away)and it’s a 30 minute walk to the big city or 10-15 minute bike ride (city bike hire). “The negative” - furniture in the room was slightly worn , this did not present to me as an issue considering the hotel is undergoing some renovations at this time and I’m sure this would be corrected. And- The noise of people chatting in the main corridor as they left there rooms was annoying, this did wake me up a few times. - better sound proofing or ear plugs are advisable!

    Reviewed May 17, 2018

    Hi Wendy Thank you for your time spend reviewing our hotel. We hope to see you back here to experience our new renovated look. Thank you again, we love to make guests feel welcome. Kind regards, Prue & team Front Office

    Responded May 21, 2018
    Jephson Hotel & Apartments
    8.4
    Excellent
    Haley from Australia
    Family with young children
    Deluxe Family Room
    Stayed 1 night in March 2018

    Excellent”

    While we were satisfied with the hotel, it was a little disappointing to arrive to a very hot room. The airconditioning took well over 15 minutes to cool the room down, however once it had been on for a few hours it was good. Overall we were happy with our stay, and would stay again.

    Reviewed March 24, 2018

    Hi Haley Thank you for taking the time to review the Jephson Hotel. We hope to see you back here in the future and experiencing our new renovated look. Kind regards, Prue Front Office

    Responded May 07, 2018
    Jephson Hotel & Apartments
    10.0
    Exceptional
    Christal from Australia
    Couple
    Studio Suite
    Stayed 1 night in March 2018

    Great price and Great location ”

    We have stayed here 3 times always and it’s always great , Free parking suitable for a 4WD , clean and relatively quiet. A short walk to Toowong village shopping centre with a variety of dining options . Also a short walk to the train station . Convenient if attending an event at the RNA showground .

    Reviewed March 22, 2018

    Hi Christal Thank you for taking the time to review our hotel. We are excited to let you know we are undergoing a refurbishment as of next month. Make sure you come back and check it out! Regards, Prue Freemantle Front Desk Manager

    Responded March 25, 2018
    Jephson Hotel & Apartments
    8.0
    Excellent
    Dennis from Australia
    Couple
    Deluxe Room
    Stayed 1 night in October 2015

    Top Hotel”

    Location, Staff, Cleanliness

    We stayed one night at the Jephson Hotel as we were attending a wedding nearby. The hotel granted us an early book in time as the event was held in the early afternoon. The hotel is easy to find and is in a great location as there are many eating, drinking and shopping experiences within one block of the hotel. Upon arrival the staff were efficient, friendly and helpful. The queen room was spacious, clean and quiet and the bed very comfortable. We would recommend the hotel to anyone wishing to stay close to the Brisbane CBD...and the St Lucia Golf Club (where many a wedding is held!)

    Reviewed October 10, 2015
    8.0
    Excellent
    MARGARET from Australia
    Solo traveler
    Studio Suite
    Stayed 1 night in January 2014

    Lifts, parking, clean, friendly, good tv channels,”

    The Jephson was easy to find with good parking, a lift to get to your room (very important if you are otherly abled) amiable and helpful staff on booking in

    Good parking, lift to multi-floors and carparking, nice restaurant and bar, ground flooor. Close to shopping and other transport if required. Just west of the central city area, the room was spacious, good furniture and facilities, nice bathroom with washer/dryer, and a lovely large balcony. Very nice soaps and shampoos, I had a room facing the road, with only a little road noise at night. The rooms had coffee making facilities (jug etc), and a microwave, sufficient cups, glasses knives and forks etc. for a couple + Two clean teatowels!, coffee, tea/s, hot chocolate and biscuits provided. Mini bar. Room service prices appear to be as per the restaurant prices, with a top off of a delivery charge, which compared to a lot of places makes the service quite reasonable. There is a bbq facility on the top floor, which I did not visit. Staff are welcoming and helpful. The room was very clean and light. all in all excellent value for money.

    Reviewed January 15, 2014
    4.4
    Darcy from Australia
    Business traveler
    Deluxe King Room - Disabled Access
    Stayed 1 night in October 2018

    Disappointed ”

    I only stayed on night. The room was very tired. The bathroom floor was sticky and the mattress was very old and in need of being replaced. Overall it was not what the other reviews said it was going to be.

    Reviewed October 11, 2018

    Hi Darcy We are sorry to hear your experience did not meet your expectation, however we are very grateful for your feedback and have passed this on to all necessary departments. Hopefully you will come back once our renovations are complete. Thank you again. Kind regards, Prue Front Office Manager

    Responded October 31, 2018
    Jephson Hotel & Apartments
    9.2
    Exceptional
    Cheng from Singapore
    Family with teens
    Deluxe Twin Room
    Stayed 5 nights in February 2016

    Great Hotel”

    Location is great. Very friendly and helpful staff. Hotel is clean.

    Reviewed February 14, 2016
    9.0
    Exceptional
    Ee from Malaysia
    Family with teens
    Penthouse
    Stayed 2 nights in December 2015

    Cozy hotel with good location”

    Location, spacious room,near to Toowong Village
    Reviewed December 19, 2015
    4.8
    Oscar
    Business traveler
    Deluxe Room
    Stayed 1 night in April 2019

    Never saw anyone from the hotel”

    Renovations made getting in and out difficult. Reception closed when i arrived and still closed when left

    Reviewed April 17, 2019

    Thank you Oscar for taking the time to review our hotel. As we are a boutique hotel our reception is not 24hrs as per all information provided by Agoda. As always we are grateful for the feedback and share with all departments here at the hotel. Thank you again. Prue Front Office

    Responded April 19, 2019
    Jephson Hotel & Apartments
    3.6
    Merrissa from Australia
    Family with teens
    Deluxe Family Room
    Stayed 3 nights in July 2018

    unsuitable for families”

    The hotel was unable to provide us with the room we booked, blaming the issue on Agoda. the hotel split my family between 2 rooms on separate levels. The bed was very stiff and hard, and the pillows were flat. The staff were nice and respectful however weren't able to assist with reducing the cost of having to eat out as the room was not fitted with a kitchen as described on Agoda.

    Reviewed August 02, 2018
    6.4
    Good
    Jenni from New Zealand
    Solo traveler
    Deluxe Room
    Stayed 2 nights in June 2016

    Loud & noisy ”

    I found it incredibly noisy, definitely lacking in sound proofing. Noise from the corridors and other rooms kept me awake constantly. Having the restaurant only open very limited hours was prohibiting, I seemed to spend my time a the 7-11 down the road. Unfortunately a real let down as I'd heard great things and had been really looking forward to it.

    Reviewed June 20, 2016
    6.7
    Good
    yap from Malaysia
    Family with young children
    Deluxe Twin Room
    Stayed 2 nights in February 2016

    easy to access,covinence and confortable”

    in toowong the best hotel near UQ,toowong village shopping area can fulfill your everyday need.alot of international restarant nearby.

    It is a hotel and not a appartment,the room soze is reasonable but not big.without any kitchen utility.the hotel check out time is too early at 10am.actually i personal feel.most of the guest stay in because they have activity in UQ.in term of place of interest visiting,seem like know nothing.everything u must access on your own through internet.something interest the staff in the counter knowledge is not as good as other department assistant.very sad,i only can said that not profesional at all.bcause of location ,clean and easy to access.i rating this hotel maximum 3 star.0

    Reviewed February 25, 2016
    7.7
    Very good
    Michelle from Thailand
    Business traveler
    Deluxe King Room - Disabled Access
    Stayed 3 nights in July 2015

    Great place to stay”

    Location, Location, Location

    Really enjoyed my second stay here. Staff in general were very welcoming and helpful. Giving great tips as to what to do in the area if you have time available. Younger staff could probably give a little better customer service by learning to look up from their computer screen if someone is in the lobby just to say hello or smile first. More mature staff have an exceptional disposition and the hotel itself is very good value.

    Reviewed August 02, 2015
    6.0
    georgina from United Kingdom
    Couple
    Deluxe Room
    Stayed 1 night in May 2014

    average”

    quick check in and checkout, flexible checkout time, secure parking

    room was nice, price included breakfast which was meagre, a tiny piece of ciabatta bread and tiny bit of bacon, 2 eggs which were under cooked, I told the waitress and she said she would let the chef know, nothing was said to me about it, I didn't want another breakfast or anything out of it but a sorry would have been adequate especially as I am now telling you about my experience!!

    Reviewed May 13, 2014
    7.0
    Very good
    Ronald from Australia
    Couple
    Deluxe Room
    Stayed 1 night in August 2015

    Great rooms and location good”

    Cleanliness,location, big rooms

    Enjoyed our stay and room was lovely, sadly the reception check in and check out very poor

    Reviewed August 10, 2015
    123
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    Jephson Hotel & Apartments
    |Excellent 8.6
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    • Exceptional location
    • Mount Coot-tha Lookout
    • Toowong Railway Station is within 0.28 km