Jerusalem Gardens Hotel and Spa
Family Room (2 Adults + 1 Child) Jerusalem Gardens Hotel and Spa
Lobby Jerusalem Gardens Hotel and Spa
Swimming pool [outdoor] Jerusalem Gardens Hotel and Spa
See all 60 photos
Removed from saved list
7.3
Very good
/10
(126 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location - 970 meters from city center
  • The Supreme Court of Israel530 m
  • Binyanei Ha'Umah Conference Centre600 m
  • Hebrew University - Givat Ram Campus610 m
  • Bloomfield Science Museum640 m
  • Baltinester Bros. Jewelry and Judaica710 m
  • The Ring720 m
  • Central Light Rail Station740 m
  • Jerusalem Central Bus Station820 m
  • Knesset (Parliament)1.06 km
  • Bible Lands Museum1.08 km
  • Free Wi-Fi

    Jerusalem Gardens Hotel and Spa

    4 Vilnay Street, Jerusalem,, Central Bus Station Area, Jerusalem, Israel, 9611002 - See map
    "The rooms were very clean and comfortable and the mattresses were excellent."
    david - January 20, 2016
    Excellent comfort
    8.2 room quality and comfort
    Very good service
    7.3 rating for service
    • 740 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Property ranking|Compared to 1,287 Jerusalem properties
    See all rankings
    Room comfort score
    8.2/10
    Value for money score
    7.3/10
    Review score - United States
    6.7/10
    Location score
    7.9/10
    Better than
    99
    %
    of Jerusalem properties
    Better than
    95
    %
    of Jerusalem properties
    Better than
    95
    %
    of Jerusalem properties
    Better than
    94
    %
    of Jerusalem properties
    Value for money7.3
    Distance to city center2.2 km
    Location rating7.9
    Nearest airportBen Gurion Airport (TLV)
    Distance to airport37.0 km

    Rooms available at Jerusalem Gardens Hotel and Spa

    8.2
    Excellent
    Room comfort & quality
    Superior Double or Twin
    Superior Double or Twin
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Family Room (2 Adults + 1 Child)
    Family Room (2 Adults + 1 Child)
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Connecting
    Connecting
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    Enter dates to see prices
    DOUBLE SUITE - ROOM ONLY
    DOUBLE SUITE - ROOM ONLY
    ...
      Enter dates to see prices
      Room SUPERIOR ( None )
      Room SUPERIOR ( None )
      ...
        Enter dates to see prices

        What people love about Jerusalem Gardens Hotel and Spa

        • 5.2
          Review score

          "Jerusalem is a wonderful destination with a plethora of sights, experiences and things to do."

          Shimon

          |

          November 6, 2016

        • 8.0
          Very good

          "Great stay and food"

          Nathan

          |

          March 24, 2016

        • 7.3
          Very good

          "Pretty good nice room"

          lenny

          |

          January 28, 2016

        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        More about Jerusalem Gardens Hotel and Spa

        More about Jerusalem Gardens Hotel and Spa

        8.8
        Excellent

        "Great hotel."

        sylvie

        |

        June 15, 2018

        An overview

        Show less

        What they offer

        7.6
        Very good

        "Nice room very nice atmosphere"

        Abram

        |

        December 18, 2016

        Read more reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Reviews of Jerusalem Gardens Hotel and Spa from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (126)Booking.com Reviews (814)
        7.3
        /
        10
        Cleanliness6.8
        Facilities6.7
        Location7.9
        Room comfort and quality8.2
        Service7.3
        Value for money7.3
        Rating
        9+ Exceptional (16)
        8-9 Excellent (8)
        7-8 Very Good (12)
        6-7 Good (3)
        <6 Below Expectation (21)
        Time of the year
        Mar - May (16)
        Jun - Aug (16)
        Sep - Nov (18)
        Dec - Feb (10)
        All guests (126)
        All room types
        All languages
        Showing 60 verified guest comments
        123
        2.4
        Jacques from United States
        Couple
        Superior Double or Twin
        Stayed 3 nights in July 2019

        Simply horrible, filthy, antiquated, no working a/c, obnoxious front desk staff. Need I say more? I.”

        Old, unkept, dirty with an obnoxious attitude. Pool area most lounging chairs broken..

        Reviewed July 19, 2019
        7.2
        Very good
        john from United Arab Emirates
        Couple
        Superior Double or Twin
        Stayed 3 nights in April 2019

        The tram makes it a good location if traveling to the Old City. ”

        The tram made it nice if you are interested in seeing the Old City in that it is less than 15 minutes away. (45 minute walk/10 minutes by cab). Tram does not run on the Shabath (Saturday). Room was small. We were told it was an upgrade which did not make sense since it wasn’t anything special. There was an electrical problem which maintenance worked on close to 35 minutes and did not get fixed but gave us an extension cord that temporarily fixed the problem. Did not come back the next two days of our stay as promised. Had a nice visit with one oof the cleaning staff. Nice person. The room was clean but the support railing in the bath tub was loose.

        Reviewed April 11, 2019
        7.6
        Very good
        Brad from United Kingdom
        Solo traveler
        Superior Double or Twin
        Stayed 3 nights in March 2019

        Expensive for a Solo Senior”

        At almost $100USD per night, it is a lot of money for a Senior Citizen traveling solo. Breakfast was high at 20€ for breads, cheese and salads - and all sorts of stuff that I couldn't begin to figure out what they might be. There were no signs. I'm used to European hotel breakfasts with deli style sliced meats. If you subtract out ham and pork sausages, having just cold deli style sliced Turkey would have suited me fine. The nice chef that operated the Omelette Grill was a very important fixture, as the buffet scrambled eggs were made with milk - which doesn't work for me. UBER is pretty expensive, but part of that is due to being away from the through street. Short walk to the bus, however, figure out how to get your Bus fares paid for ahead of time. I wanted to ask the front desk, but they were either busy or away. Some hotels actually sell - or give away - one day bus fares! 10-minute walk to Cinema City, which was convenient for food, haircut, snacks, UBER connections.

        Reviewed March 12, 2019
        5.2
        Shimon from Israel
        Couple
        Superior Double or Twin
        Stayed 3 nights in October 2016

        Disappointing”

        Jerusalem is a wonderful destination with a plethora of sights, experiences and things to do. The hotel however dampened this experience. A long way from the center and the promised parking is almost non existent. The hotel was overcrowded and noisy making the full Israeli buffet breakfast not pleasant with the dining staff insufficient. Other staff tried hard to be helpful. There is nowhere to sit in the hotel grounds or around the pool and the photos do not resemble the reality. Perhaps better not to visit during festival seasons.The beds however good !

        Reviewed November 06, 2016
        4.4
        Mun from Singapore
        Business traveler
        Superior Double or Twin
        Stayed 3 nights in April 2016

        Not as good as it comment ”

        The staff are not friendly at all. We had to wait till 8.30pm before we check in. Staff told us the Resturant opens at 8pm because of some celebration there but when we go down, it closed !! We had to travel out to take our dinner !!!!!

        Reviewed April 06, 2016
        10.0
        Exceptional
        david from United States
        Couple
        Superior Double or Twin
        Stayed 3 nights in January 2016

        jerusalem Garden Hotel better than expected”

        friendly staff, great mattresses, cleanliness and great breakfast

        our stay at this hotel exceeded expectations. It was truly great value for the money. The breakfast buffett was excellent with great breads and salads. The staff is very friendly and helpful and does not excude the feeling, experienced in some venues, that "I expect to be tipped." In fact on several occassions when we offered staff members a tip because we appreciated the efforts made on our behalf, they refused to accept. The rooms were very clean and comfortable and the mattresses were excellent. The only less than perfect aspect, we feel, is that the towels are a bit scrawny and that there were no washclothes provided.

        Reviewed January 20, 2016
        5.2
        Benjie from Israel
        Couple
        Superior Double or Twin
        Stayed 1 night in May 2018

        Nice room, Poor service, awful food.”

        Our room was spacious and comfortable. On the other hand, despite the fact that our reservation was clearly for a couple, our room was set up for only one person. There was only one bath towel, one glass, one blanket, etc.. Even after complaining about it, it took them a very long time to fix the issue. Also, when we tried to call the front desk, we just got put on muzak for 5 minutes. We then gave up and went down to the front desk to talk to them. After our first complaint, we found a stack of 3 hand-towels outside our door. It's unclear how that was supposed to fix the issue. Eventually, after we complained again, they fixed things. The food was seriously sub-par. It felt like I was eating someone's leftovers. In particular, the fish was very dry, and the "fresh" fruit in the desert area, was mostly rotten. Parking is seriously limited. If you're coming with a car, be prepared for chaos.

        Reviewed June 01, 2018
        4.4
        Frank from United States
        Couple
        Stayed 8 nights in November 2016

        Be careful ”

        Rooms not very clean. Mystery sticky stuff found a home in the carpeting in the room Very tough to move luggage up/down two sets of stairs (no ramps and no bellmen). Shabbat was chaos with lots of noisy kids running up and down the halls and yelling. Soundproofing nonexistent. Plus side: food was quite good.

        Reviewed November 12, 2016
        6.8
        Good
        Eric from United States
        Family with young children
        Superior Double or Twin
        Stayed 5 nights in August 2016

        Good”

        Overall good stay. Purchased breakfast option. Not the best breakfast for kids, no syrup for the pancakes and blintzes, lots of different cheeses; decent variety but not the best things for a non-adventurous kid or someone allergic to dairy. Regardless, I would stay again and recommend because location is good, short light rail ride to markets near Mercaz HaRav and a community for a decent price.

        Reviewed August 18, 2016
        4.8
        BENHUR from United Kingdom
        Couple
        Superior Double or Twin
        Stayed 7 nights in June 2016

        The service is unbelievably poor”

        Places with mildew in the room. Still have shower curtains which were torn. Asked the reception and called for it to be fixed 6 times no one showed up at all. Breakfast thy used the same salads for minimum 3 days. One good thing about this place is the spa and pool. Few times called to ask questions from the staff from my car they ignored me. It is like a puzzle to reach it by car.

        Reviewed June 17, 2016
        4.8
        Ziv from Israel
        Business traveler
        Superior Double or Twin
        Stayed 1 night in May 2016

        horrific experience ”

        the room was filthy, the sheets were dirty. the tram outside was disturbing, the doors slamming woke us up 5 times during the night. and on top of all, to find a mosquito inside the glass on the counter wasn't a joyful thing at all. used water in the pot. and the worst breakfast i have ever had. thanks for an awful experience.

        Reviewed May 05, 2016
        4.7
        janice from United States
        Business traveler
        Superior Double or Twin
        Stayed 4 nights in August 2015

        Surprised ”

        Breakfast buffet plentiful, pool clean

        The furniture was worn, but useable. Many steps to get inside then to elevator. (All stone steps). Sleeping room very small no room for even a chair. Two twin beds. During a 4 day stay sheets never changed. Breakfast buffet plentiful but dining room loud chaotic. Elevator strangely numbered floors. Also elevators small barely fit luggage car and two people. Scrambled Eggs gross.

        Reviewed August 28, 2015
        8.8
        Excellent
        sylvie from United States
        Business traveler
        Single Superior
        Stayed 2 nights in June 2018

        Excellent”

        The personal of Jerusalem hotel are simply the best manager Aron Samuel Miss Ovadia who had solved my problem in a minute.. great hotel.

        Reviewed June 15, 2018
        9.2
        Exceptional
        Leon from South Africa
        Group
        Superior Double or Twin
        Stayed 3 nights in May 2016

        Very good”

        It was really convenient as the light railway is nearby .

        Reviewed June 02, 2016
        8.0
        Excellent
        Nathan from United States
        Couple
        Superior Double or Twin
        Stayed 11 nights in March 2016

        Great stay”

        Great stay and food

        Reviewed March 24, 2016
        9.3
        Exceptional
        Barbara from Switzerland
        Couple
        Superior Double or Twin
        Stayed 6 nights in March 2016

        Good experiance”

        View, quite, parking.

        We were very satisfied with all the hotel provided.

        Reviewed March 21, 2016
        10.0
        Exceptional
        balter from United States
        Solo traveler
        Superior Double or Twin
        Stayed 3 nights in November 2015

        Comfortable and Convenient”

        Location, Food and Comfort

        It is centrally located. The beds were comfortable. It was clean. Towels were fresh. Great value. Breakfast was plentiful, free wifi and a great pool. Will come again in March.

        Reviewed December 07, 2015
        8.3
        Excellent
        tami from United States
        Family with teens
        Superior Double or Twin
        Stayed 1 night in September 2015

        Jerusalem ”

        Aharon! Aharon! Aharon!

        We had our son's wedding at the JGH, I couldnt ask for things to be smoother! Aharon was a pleasure to deal with, he made sure everything was perfect!

        Reviewed September 07, 2015
        9.3
        Exceptional
        David from United Kingdom
        Couple
        Stayed 1 night in May 2015

        Great hotel”

        Staff were excellent and the rooms were truly lovely

        Loved it, was an amazing holiday

        Reviewed August 16, 2015
        9.3
        Exceptional
        Trevor from United Kingdom
        Couple
        Superior Double or Twin
        Stayed 3 nights in December 2014

        An excellent place to stay”

        Clean rooms, friendly staff and good transport

        We really enjoyed our stay. It was our second time, and we would stay again.

        Reviewed December 18, 2014
        123
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss

        Jerusalem Gardens Hotel and Spa
        |Very good 7.3
        ×
        Check in. Step out.
        Experiences on Agoda. Because your room is just the beginning.

        • Very good location
        • Israel Museum
        • Central Light Rail Station is within 0.74 km