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Jerusalem Gardens Hotel and Spa
Jerusalem Gardens Hotel and Spa
Jerusalem Gardens Hotel and Spa
Jerusalem Gardens Hotel and Spa
Jerusalem Gardens Hotel and Spa
Jerusalem Gardens Hotel and Spa
Jerusalem Gardens Hotel and Spa

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6.9

Good

200 reviews

200 reviews

See map

7.7

Very good

Location rating score

Very good location - 970 meters from city center
Parking
FREE
Popular landmarks
Israel Museum 1.3 km
Mahane Yehuda Market 1.4 km
Yad Vashem - Holocaust Memorial 2.4 km
Garden Tomb 3.1 km
Church of the Holy Sepulchre 3.1 km
Old City of Jerusalem 3.5 km
Western Wall 3.5 km
Al-Aqsa Mosque 3.7 km
Hezekiah's Tunnel 3.8 km
Mount of Olives 4.2 km
Nearby landmarks
Blind People Swimming Pool 510 m
The Supreme Court of Israel 530 m
Binyanei Ha'Umah Conference Centre 600 m
ICC Jerusalem 600 m
Hebrew University - Givat Ram Campus 610 m
Bloomfield Science Museum 640 m
Jerusalem - Yitzhak Navon 700 m
Baltinester Bros. Jewelry and Judaica 710 m
The Ring 720 m
Wohl Rose Park 730 m

Jerusalem Gardens Hotel and Spa

4 Vilnay Street, Jerusalem,, Central Bus Station Area, Jerusalem, Israel, 9611002 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Central Bus Station Area part of Jerusalem, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old City of Jerusalem. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

700 meters to public transportation

Front desk [24-hour]

Airport transport

Currency conversion service

Complimentary WIFi in all rooms

Facilities

Transport to airport

Car park

Shuttle service

Complimentary WIFi in all rooms

Front desk [24-hour]

Luggage storage

Cash withdrawal

Car power charging station

Value for money7.0
Distance to city center2.2 km
Location rating7.7
Nearest airportBen Gurion Airport (TLV)
Distance to airport38.4 km

Rooms available at Jerusalem Gardens Hotel and Spa

Excellent
Room comfort & quality

8.2

Superior Double or Twin
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 double b...
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Junior Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
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Family Room (2 Adults + 1 Child)
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Family Room (2 Adults + 2 Children)
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 4 single beds
Enter dates to see prices
Family Room
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
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Single Superior
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
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Single Deluxe
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
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Connecting
...
  • Balcony/terrace
  • Shower
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Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
Enter dates to see prices

Frequently asked questions

Does Jerusalem Gardens Hotel and Spa have a hot tub?

Jerusalem Gardens Hotel and Spa does not have a hot tub.

How much does it cost to stay at Jerusalem Gardens Hotel and Spa?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Jerusalem Gardens Hotel and Spa?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Jerusalem Gardens Hotel and Spa?

Jerusalem Gardens Hotel and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Jerusalem Gardens Hotel and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Jerusalem Gardens Hotel and Spa has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Jerusalem with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Jerusalem Gardens Hotel and Spa?

Wake up to a great buffet breakfast at Jerusalem Gardens Hotel and Spa. There's an additional charge of 32 USD for adults and 24 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Jerusalem Gardens Hotel and Spa?

Jerusalem Gardens Hotel and Spa features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, kosher diet is prepared with the utmost care and attention.

What is the smoking policy at Jerusalem Gardens Hotel and Spa?

Jerusalem Gardens Hotel and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Jerusalem Gardens Hotel and Spa?

The closest train, metro, or bus station is Jerusalem - Yitzhak Navon, 700 m away from Jerusalem Gardens Hotel and Spa.

What restaurants are nearby Jerusalem Gardens Hotel and Spa?

Jerusalem Gardens Hotel and Spa’s neighborhood is Central Bus Station Area which includes popular restaurants such as Japanika-Cinema City, Yerevan Pizza and The Waffle Factory.

What popular shopping places are close to Jerusalem Gardens Hotel and Spa?

Located in the Central Bus Station Area area, Jerusalem Gardens Hotel and Spa is close to great shopping choices like Baltinester Bros. Jewelry and Judaica and The Ring.

What are popular attractions near Jerusalem Gardens Hotel and Spa?

Jerusalem Gardens Hotel and Spa is located in Central Bus Station Area area, which is famous for attractions such as The Supreme Court of Israel, ICC Jerusalem and Wohl Rose Park.

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Explore the neighborhood

What people love about Jerusalem Gardens Hotel and Spa

  • 9.6

    Exceptional
    Location

    "Central location and easy access to the Light Rail."

    James

    |

    February 19, 2020

  • 7.2

    Very good
    Staff 

    "Had a nice visit with one oof the cleaning staff."

    john

    |

    April 11, 2019

  • 7.6

    Very good

    "10-minute walk to Cinema City, which was convenient for food, haircut, snacks, UBER connections."

    Brad

    |

    March 11, 2019

Property ranking|Compared to 377 Jerusalem properties
See all rankings
Room comfort score
8.2/10
Room size
27 sqm.
Value for money score
7.1/10
Location score
7.7/10
Better than
96
%
of Jerusalem properties
Bigger than
87
%
of Jerusalem properties
Better than
80
%
of Jerusalem properties
Better than
80
%
of Jerusalem properties
Overall rating:

6.9

Good
200 reviews
Cleanliness
6.5
Facilities
6.2
Location
7.7
Read all reviews >
More about Jerusalem Gardens Hotel and Spa

More about Jerusalem Gardens Hotel and Spa

Jerusalem Gardens Hotel and Spa

Whatever your reason for visiting Jerusalem, Jerusalem Gardens Hotel and Spa is the perfect venue for an exhilarating and exciting break away.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Jerusalem Gardens Hotel and Spa. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Jerusalem can be assisted with car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Jerusalem Gardens Hotel and Spa.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Jerusalem Gardens Hotel and Spa are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Jerusalem Gardens Hotel and Spa offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Jerusalem Gardens Hotel and Spa, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Jerusalem Gardens Hotel and Spa which has a selection of kosher options.
Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Jerusalem Gardens Hotel and Spa has a range of activities that will meet your needs. The poolside bar at Jerusalem Gardens Hotel and Spa gives you a great reason to spend more time in your swimsuit. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

While in Jerusalem, take some time to venture outside of Jerusalem Gardens Hotel and Spa. You're sure to want to visit Yad Vashem - Holocaust Memorial located 2.3 km away, among the most sought-after photographs for anyone visiting Jerusalem.


Reasons to stay here

Spend less here on rooms than you would at 98% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
This accommodation beats more than 96% of competition in the city on room comfort.

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Amenities and facilities
Good
Facilities

6.2

Most talked about facilities

Breakfast

5 mentions

Swimming Pool

2 mentions

Food & Dining

1 mention

Internet

1 mention

Languages spoken

  • English
  • Arabic
  • French
  • German
  • Hebrew
  • Russian

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant [kosher]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Transport to airport

Available in all rooms

  • A/C
  • Accessible by elevator
  • Balcony/terrace
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Heating
  • Iron and ironing board
  • Lock box in room
  • Non-smoking
  • Phone
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Smoke alarm
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Kosher
Restaurants on site

Skyline

  • Cuisine: Local, Mediterranean, Grill/BBQ
Location
4 Vilnay Street, Jerusalem,, Central Bus Station Area, Jerusalem, Israel, 9611002
Very good
Location

7.7

Airports

  • Ben Gurion Airport (TLV)
    38.4 km 44 min drive
  • Sde Dov Airport (SDV)
    52.8 km

Public transportation

  • Jerusalem - Yitzhak Navon
    700 m
  • Central Light Rail Station
    740 m

Hospital or clinic

  • Beit Hakerem
    1.0 km

Convenience store

  • Tutu Convenience Store
    830 m

Cash withdrawal

  • ATM
    250 m
What's nearby

Popular landmarks

  • Israel Museum
    1.3 km
  • Mahane Yehuda Market
    1.4 km
  • Yad Vashem - Holocaust Memorial
    2.4 km
  • Garden Tomb
    3.1 km
  • Church of the Holy Sepulchre
    3.1 km
  • Old City of Jerusalem
    3.5 km
  • Western Wall
    3.5 km
  • Al-Aqsa Mosque
    3.7 km
  • Hezekiah's Tunnel
    3.8 km
  • Mount of Olives
    4.2 km

Nearby landmarks

  • Blind People Swimming Pool
    510 m
  • The Supreme Court of Israel
    530 m
  • Binyanei Ha'Umah Conference Centre
    600 m
  • ICC Jerusalem
    600 m
  • Hebrew University - Givat Ram Campus
    610 m
  • Bloomfield Science Museum
    640 m
  • Jerusalem - Yitzhak Navon
    700 m
  • Baltinester Bros. Jewelry and Judaica
    710 m
  • The Ring
    720 m
  • Wohl Rose Park
    730 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the local tax regulation, Israeli citizens are committed to the compulsory VAT, which is payable at the hotel. This tax is not included in the hotel reservation cost and will be collected by the hotel upon check in.
  • Parking is limited and is on a first come, first served basis.
  • On Saturdays and Jewish holidays, check-in is available 2 and a half hours after the sunset when Shabbat ends.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00
  • Reception open until12:00

Getting around

  • Distance from city center2.2 km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)32 USD
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Local Tax ID/ Rental License17%
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants2
  • Number of rooms 181
  • Room voltage220
  • Year property opened1985
  • Most recent renovation2013

Parking

  • Daily parking fee0 USD
Property announcements

The price does not include breakfast unless pre-specified.

Reviews of Jerusalem Gardens Hotel and Spa from real guests

Provided by verified guests of Agoda
Cleanliness6.5
Facilities6.2
Location7.7
Room comfort and quality8.2
Service7.0
Value for money7.0
High score for Jerusalem
Rating
9+ Exceptional (20)
8-9 Excellent (11)
7-8 Very Good (12)
6-7 Good (4)
<6 Below Expectation (39)
Time of the year
Mar - May (18)
Jun - Aug (22)
Sep - Nov (29)
Dec - Feb (17)
All guests (200)
All languages

Show reviews that mention 

Showing 86 verified guest comments
12345
8.8
Excellent
sylvie from United States
Business traveler
Stayed 2 nights in June 2018

Excellent”

The personal of Jerusalem hotel are simply the best manager Aron Samuel Miss Ovadia who had solved my problem in a minute.. great hotel.

Reviewed June 15, 2018

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10.0
Exceptional
david from United States
Couple
Superior Double or Twin
Stayed 3 nights in January 2016

jerusalem Garden Hotel better than expected”

friendly staff, great mattresses, cleanliness and great breakfast

our stay at this hotel exceeded expectations. It was truly great value for the money. The breakfast buffett was excellent with great breads and salads. The staff is very friendly and helpful and does not excude the feeling, experienced in some venues, that "I expect to be tipped." In fact on several occassions when we offered staff members a tip because we appreciated the efforts made on our behalf, they refused to accept. The rooms were very clean and comfortable and the mattresses were excellent. The only less than perfect aspect, we feel, is that the towels are a bit scrawny and that there were no washclothes provided.

Reviewed January 20, 2016

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7.6
Very good
Brad from United Kingdom
Solo traveler
Superior Double or Twin
Stayed 3 nights in March 2019

Expensive for a Solo Senior”

At almost $100USD per night, it is a lot of money for a Senior Citizen traveling solo. Breakfast was high at 20€ for breads, cheese and salads - and all sorts of stuff that I couldn't begin to figure out what they might be. There were no signs. I'm used to European hotel breakfasts with deli style sliced meats. If you subtract out ham and pork sausages, having just cold deli style sliced Turkey would have suited me fine. The nice chef that operated the Omelette Grill was a very important fixture, as the buffet scrambled eggs were made with milk - which doesn't work for me. UBER is pretty expensive, but part of that is due to being away from the through street. Short walk to the bus, however, figure out how to get your Bus fares paid for ahead of time. I wanted to ask the front desk, but they were either busy or away. Some hotels actually sell - or give away - one day bus fares! 10-minute walk to Cinema City, which was convenient for food, haircut, snacks, UBER connections.

Reviewed March 12, 2019

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10.0
Exceptional
balter from United States
Solo traveler
Superior Double or Twin
Stayed 3 nights in November 2015

Comfortable and Convenient”

Location, Food and Comfort

It is centrally located. The beds were comfortable. It was clean. Towels were fresh. Great value. Breakfast was plentiful, free wifi and a great pool. Will come again in March.

Reviewed December 07, 2015

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5.2
Shimon from Israel
Couple
Superior Double or Twin
Stayed 3 nights in October 2016

Disappointing”

Jerusalem is a wonderful destination with a plethora of sights, experiences and things to do. The hotel however dampened this experience. A long way from the center and the promised parking is almost non existent. The hotel was overcrowded and noisy making the full Israeli buffet breakfast not pleasant with the dining staff insufficient. Other staff tried hard to be helpful. There is nowhere to sit in the hotel grounds or around the pool and the photos do not resemble the reality. Perhaps better not to visit during festival seasons.The beds however good !

Reviewed November 06, 2016

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9.6
Exceptional
James from United States
Couple
Superior Double or Twin
Stayed 9 nights in February 2020

Exceptional”

Central location and easy access to the Light Rail.

Reviewed February 19, 2020

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8.3
Excellent
tami from United States
Family with teens
Superior Double or Twin
Stayed 1 night in September 2015

Jerusalem ”

Aharon! Aharon! Aharon!

We had our son's wedding at the JGH, I couldnt ask for things to be smoother! Aharon was a pleasure to deal with, he made sure everything was perfect!

Reviewed September 07, 2015

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7.2
Very good
john from United Arab Emirates
Couple
Superior Double or Twin
Stayed 3 nights in April 2019

The tram makes it a good location if traveling to the Old City. ”

The tram made it nice if you are interested in seeing the Old City in that it is less than 15 minutes away. (45 minute walk/10 minutes by cab). Tram does not run on the Shabath (Saturday). Room was small. We were told it was an upgrade which did not make sense since it wasn’t anything special. There was an electrical problem which maintenance worked on close to 35 minutes and did not get fixed but gave us an extension cord that temporarily fixed the problem. Did not come back the next two days of our stay as promised. Had a nice visit with one oof the cleaning staff. Nice person. The room was clean but the support railing in the bath tub was loose.

Reviewed April 11, 2019

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6.8
Good
Eric from United States
Family with young children
Superior Double or Twin
Stayed 5 nights in August 2016

Good”

Overall good stay. Purchased breakfast option. Not the best breakfast for kids, no syrup for the pancakes and blintzes, lots of different cheeses; decent variety but not the best things for a non-adventurous kid or someone allergic to dairy. Regardless, I would stay again and recommend because location is good, short light rail ride to markets near Mercaz HaRav and a community for a decent price.

Reviewed August 18, 2016

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5.6
Mariya from Kazakhstan
Couple
Superior Double or Twin
Stayed 1 night in December 2019

noisy highway and a view of the bus station, the food was cold and not fresh”

we asked for one bed and got 2 separate ones, asked for a quiet room and got a room with access to a noisy highway and a view of the bus station. At breakfast the food was cold and not fresh and tastelessly cooked.

Reviewed December 30, 2019

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9.3
Exceptional
Barbara from Switzerland
Couple
Superior Double or Twin
Stayed 6 nights in March 2016

Good experiance”

View, quite, parking.

We were very satisfied with all the hotel provided.

Reviewed March 21, 2016

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5.2
Benjie from Israel
Couple
Superior Double or Twin
Stayed 1 night in May 2018

Nice room, Poor service, awful food.”

Our room was spacious and comfortable. On the other hand, despite the fact that our reservation was clearly for a couple, our room was set up for only one person. There was only one bath towel, one glass, one blanket, etc.. Even after complaining about it, it took them a very long time to fix the issue. Also, when we tried to call the front desk, we just got put on muzak for 5 minutes. We then gave up and went down to the front desk to talk to them. After our first complaint, we found a stack of 3 hand-towels outside our door. It's unclear how that was supposed to fix the issue. Eventually, after we complained again, they fixed things. The food was seriously sub-par. It felt like I was eating someone's leftovers. In particular, the fish was very dry, and the "fresh" fruit in the desert area, was mostly rotten. Parking is seriously limited. If you're coming with a car, be prepared for chaos.

Reviewed June 01, 2018

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9.0
Exceptional
nurit from Canada
Solo traveler
Superior Double or Twin
Stayed 5 nights in November 2014

Comfortable accommodation ”

I was upgraded to a suit. So it was roomy and very comfortable .The food was good and tasty, and I enjoyed the fact that they had an exercise room.

Very reasonable money wise , comfortable, and good location, close to the train line.

Reviewed December 05, 2014

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9.3
Exceptional
Trevor from United Kingdom
Couple
Superior Double or Twin
Stayed 3 nights in December 2014

An excellent place to stay”

Clean rooms, friendly staff and good transport

We really enjoyed our stay. It was our second time, and we would stay again.

Reviewed December 18, 2014

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4.8
BENHUR from United Kingdom
Couple
Superior Double or Twin
Stayed 7 nights in June 2016

The service is unbelievably poor”

Places with mildew in the room. Still have shower curtains which were torn. Asked the reception and called for it to be fixed 6 times no one showed up at all. Breakfast thy used the same salads for minimum 3 days. One good thing about this place is the spa and pool. Few times called to ask questions from the staff from my car they ignored me. It is like a puzzle to reach it by car.

Reviewed June 17, 2016

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3.2
Simon from United Kingdom
Couple
Superior Double or Twin
Stayed 1 night in October 2019

First trip to Jerusalem destroyed by terrible service”

This hotel was a bad choice. We took the option for the location and images and some reviews- the location is great it’s near the tram and a short walk to the main travel stations (train and bus). It was terrible because it was like entering a time warp to an old time; the old and dirty chewing stained carpets didn’t help us, the dirty glazed furniture and walls, the bed stained with urine and spots of blood and even a dead insect! Then customer service was lacking - each receptionist had a different trait from chewing their lunch in full view, rude presentation and no sense of professionalism when it comes to anything - we regret staying there.

Reviewed October 12, 2019

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9.2
Exceptional
Leon from South Africa
Group
Superior Double or Twin
Stayed 3 nights in May 2016

Very good”

It was really convenient as the light railway is nearby .

Reviewed June 02, 2016

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4.7
janice from United States
Business traveler
Superior Double or Twin
Stayed 4 nights in August 2015

Surprised ”

Breakfast buffet plentiful, pool clean

The furniture was worn, but useable. Many steps to get inside then to elevator. (All stone steps). Sleeping room very small no room for even a chair. Two twin beds. During a 4 day stay sheets never changed. Breakfast buffet plentiful but dining room loud chaotic. Elevator strangely numbered floors. Also elevators small barely fit luggage car and two people. Scrambled Eggs gross.

Reviewed August 28, 2015

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9.3
Exceptional
nurit from Canada
Solo traveler
Superior Double or Twin
Stayed 3 nights in December 2014

Location is great , food is wonderful, exercise ”

Location , food , and comfort

The stay was great,

Reviewed December 12, 2014

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4.8
Ziv from Israel
Business traveler
Superior Double or Twin
Stayed 1 night in May 2016

horrific experience ”

the room was filthy, the sheets were dirty. the tram outside was disturbing, the doors slamming woke us up 5 times during the night. and on top of all, to find a mosquito inside the glass on the counter wasn't a joyful thing at all. used water in the pot. and the worst breakfast i have ever had. thanks for an awful experience.

Reviewed May 05, 2016

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