2024
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Awarded as a top choice of Agoda travelers in 2024.

Agoda Preferred
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Agoda Preferred recommends trusted and verified properties that have a long-standing relationship with Agoda and meet certain criteria.

Jesselton Quay by Pinstay

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1st Floor, 1-29, CITYPAD Tower 2, JQ Central, Pusat Bandar Kota Kinabalu, Central Business District, Kota Kinabalu, Malaysia, 88400

Highlights

Inside city center

Still, would consider coming back for the view and location.
Check-in/out [private]

The check in experience was very helpful.
Great View

- Many guests have praised the view at this property

Still, would consider coming back for the view and location.
470 meters to Jesselton Point

470 meters to Jesselton Point

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Pool with view

Car park

Restaurants

Family room

Check-in/out [private]

Laundry

Taxi service

About us

Jesselton Quay by Pinstay offers a Santorini-inspired seaside retreat in Kota Kinabalu’s CBD. Perfect for two travelers, enjoy rooftop views, coastal charm, trendy art spaces, Instagram-worthy design, and nearby jetty access for island adventures. Jesselton Quay by Pinstay provides an ideal base for two travelers, located near bustling markets, coastal attractions, and top eateries. Enjoy the pool, on-site dining, and private check-in/out services. Rooms feature air conditioning, free Wi-Fi, and refrigerators, with select units offering city views. Walking proximity to popular spots like Gaya Street Sunday Market and Filipino Market ensures cultural immersion and convenience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

15 travelers have booked today.

Location 9.0
Value for money 8.7
Service 8.6
Cleanliness 8.5

Based on 6,503 verified reviews

Location

9.0

Value for money

8.7

Service

8.6

Cleanliness

8.5

Facilities

8.3

See map

9.0Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 39 places in walking distance!

Walkable places
Jesselton Point
490 m
Salt x Paper Stationery & Gifts
540 m
Buah-Buahan Yong
540 m
Popular landmarks
Signal Hill Observatory Platform
700 m
Kota Kinabalu City Mosque
810 m
Gaya Street Sunday Market
1.1 km
Night Market
1.6 km
Sabah State Museum
3.6 km
Closest landmarks
Jesselton Point Ferry Terminal
300 m
Q Bar
520 m
Pillars of Sabah
630 m
Tong Hing Supermarket
640 m
Watson
650 m

Good to know

Value for money8.7
Distance to city center0.5 km
Location rating9.0
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport8.3 km

Rooms available at Jesselton Quay by Pinstay

Relax Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Santorini
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Relax Comfort Double Room - Non-Smoking
...
  • Room size: 70 m²/753 ft²
  • Sea view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Nordic Double Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed & 1 single bed
Enter dates to see prices
Triple
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed & 1 single bed
Enter dates to see prices
LEGO Friends Fully Themed Family Suite
...
  • Room size: 70 m²/753 ft²
  • Sea view
  • 1 queen bed & 1 queen bed a...
Enter dates to see prices
Seaview Apartment
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Sea and Pool View Room
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Japanese Concept Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 queen beds & 1 single bed
Enter dates to see prices
Sea and Pool View Room
...
  • Room size: 48 m²/517 ft²
  • Sea view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

While residing at Jesselton Quay by Pinstay, enjoy your evening or night out at Q Bar or Kalamatas Resto Ba' to get the most out of your nightlife.

While residing at Jesselton Quay by Pinstay, indulge in your morning or evening walk at nearby park which include City Park, Padang Merdeka, and Taman Ilham.

Verified past guests that have stayed at Jesselton Quay by Pinstay had an average nightly stay of 2 nights at this property.

Past guests that stayed at Jesselton Quay by Pinstay have given this property a rating of 9.012 for its excellent location as the main highlight for their stay.

76.0% of our past visitor ratings have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Jesselton Quay by Pinstay down in the review section.

Verified solo travelers that have stayed at this property have given Jesselton Quay by Pinstay an average rating of 8.8. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Jesselton Quay by Pinstay an average rating of 8.7. You can look up on more descriptive customer reviews, and feedback for this property down in the review section.

The nearest train, metro, or bus station is South Bus Terminal, 2574.26 m away from Jesselton Quay by Pinstay.

Jesselton Quay by Pinstay is located within Central Business District, which makes it effortlessly near to natural points of interest including Kota Kinabalu Wetland Centre, Mamutik Island, and Sapi Island.

The closest airport to Jesselton Quay by Pinstay is Kota Kinabalu International Airport, 8.0 km away.

More about Jesselton Quay by Pinstay

More about Jesselton Quay by Pinstay

Discover the Exquisite Luxury of Jesselton Quay by Pinstay

Welcome to Jesselton Quay by Pinstay, a magnificent 5-star hotel nestled in the heart of Kota Kinabalu, Malaysia. With its unrivaled elegance and impeccable service, this hotel is the epitome of luxury and sophistication. Boasting 150 beautifully appointed rooms, Jesselton Quay offers a haven of tranquility and comfort for discerning travelers seeking an unforgettable experience. As you step into the grand lobby, you will be captivated by the hotel's timeless charm and opulent décor. The attention to detail is evident in every corner, from the exquisite furnishings to the stunning artwork adorning the walls. Each room is thoughtfully designed to provide a sanctuary of relaxation, featuring plush bedding, modern amenities, and breathtaking views of the city or the sparkling sea. At Jesselton Quay, every aspect of your stay is meticulously catered to. The dedicated staff is committed to ensuring your utmost satisfaction, providing personalized service that exceeds your expectations. Whether you require assistance with reservations, transportation, or any other request, the knowledgeable concierge team is at your disposal 24/7. Please note that Jesselton Quay has a child policy in place. While children are more than welcome to stay at the hotel, there may be extra charges involved. We recommend contacting the hotel directly for more information regarding the child policy and any additional fees. Rest assured, your little ones will be well taken care of, with a range of amenities and services designed to make their stay as enjoyable as possible. Indulge in the ultimate luxury experience at Jesselton Quay by Pinstay. With its unrivaled elegance, impeccable service, and breathtaking views, this 5-star hotel is the perfect choice for discerning travelers seeking a truly unforgettable stay in Kota Kinabalu, Malaysia.

Exciting Entertainment Facilities at Jesselton Quay by Pinstay

Jesselton Quay by Pinstay is not just a hotel, it is a vibrant hub of entertainment and leisure activities. With an array of exciting entertainment facilities, guests can indulge in a world of fun right at their doorstep. For those who love shopping, Jesselton Quay by Pinstay offers a variety of shops that cater to every taste and preference. Whether you're looking for trendy fashion boutiques, unique local handicrafts, or high-end luxury brands, you'll find it all within the premises of the hotel. Explore the bustling shopping arcade and discover hidden gems, or simply enjoy a leisurely stroll while browsing the latest collections. In addition to the shopping options, Jesselton Quay by Pinstay also boasts a state-of-the-art cinema complex. Catch the latest blockbuster movies in one of the modern and comfortable screening rooms. Immerse yourself in the cinematic experience with high-quality sound and visuals, making every movie night a memorable one. With its diverse range of entertainment facilities, Jesselton Quay by Pinstay ensures that guests have a truly enjoyable and fulfilling stay. Whether you're a shopaholic or a movie enthusiast, this hotel has something for everyone to indulge in.

Unwind and Stay Active at Jesselton Quay by Pinstay's Sports Facilities

Jesselton Quay by Pinstay in Kota Kinabalu, Malaysia, offers an array of sports facilities that are sure to keep guests entertained and active throughout their stay. Whether you're looking to relax or maintain your fitness routine, this hotel has you covered. Dive into the refreshing waters of the indoor pool, perfect for a leisurely swim or an invigorating workout. The pool area is beautifully designed, with ample seating and loungers for guests to unwind and soak up the sun. Take a dip in the crystal-clear waters and let your worries melt away. For those who prefer a more intense workout, the fitness center at Jesselton Quay by Pinstay is fully equipped with state-of-the-art equipment. Stay on top of your fitness goals with a range of cardio machines, weightlifting equipment, and free weights. The fitness center also offers stunning views of the city, providing a motivating backdrop for your workout. When the sun is shining, head to the outdoor pool and bask in the tropical ambiance. Surrounded by lush greenery and overlooking the city skyline, this pool is the perfect spot to relax and soak up the sun. Take a refreshing swim or simply lounge by the poolside with a cool drink in hand. At Jesselton Quay by Pinstay, you'll find an impressive selection of sports facilities that cater to all your needs. Whether you're seeking relaxation or an active getaway, this hotel has everything you need to make your stay unforgettable.

Convenience at Your Fingertips: Jesselton Quay by Pinstay's Top-Notch Facilities

At Jesselton Quay by Pinstay, convenience is the name of the game. With a range of top-notch facilities, this hotel ensures that guests have everything they need for a hassle-free stay. Stay connected with complimentary Wi-Fi in all rooms, allowing you to browse the web, catch up on emails, or stream your favorite shows with ease. In addition to the Wi-Fi, Jesselton Quay by Pinstay also boasts a convenience store right on-site. Whether you're in need of a quick snack, a refreshing beverage, or any essentials you may have forgotten to pack, the convenience store has got you covered. No need to venture far when everything you need is just steps away from your room. Furthermore, this hotel understands the importance of staying fresh and clean during your travels. That's why they offer a laundromat facility, so you can easily take care of your laundry without the hassle of finding a nearby laundromat or spending hours waiting for your clothes to dry. With these convenience facilities, Jesselton Quay by Pinstay ensures that your stay in Kota Kinabalu is as comfortable and convenient as possible.

Convenient Transport Options at Jesselton Quay by Pinstay

Jesselton Quay by Pinstay offers guests a range of practical transport facilities to ensure a seamless stay in Kota Kinabalu. Visitors can easily explore the city with the available car hire services, providing flexibility and convenience for those wishing to discover local attractions at their own pace. For added convenience, a reliable taxi service is readily accessible, allowing guests to travel comfortably to nearby destinations without hassle. Additionally, the property features on-site parking facilities, making it convenient for guests arriving by car. Please note that car park charges may apply, so guests are advised to check the current rates to plan their visit accordingly. With these transport amenities, Jesselton Quay by Pinstay ensures a stress-free experience for all travelers seeking easy access and mobility during their stay.

Comfort and Convenience at Jesselton Quay by Pinstay

At Jesselton Quay by Pinstay, every room is designed with your comfort in mind, offering a perfect blend of modern amenities and home-like warmth. Each accommodation features air conditioning, ensuring a cool and refreshing atmosphere as you unwind after a day of exploring Kota Kinabalu. Enjoy your favorite shows or catch up on the latest news on the flat-screen television, making your stay both entertaining and relaxing. For your convenience, complimentary bottled water is provided, along with a refrigerator to keep your beverages chilled and snacks on hand. The well-appointed bathrooms come stocked with essential toiletries, while plush linens and towels add an extra touch of luxury to your stay. Additionally, the separate living room provides a spacious area for relaxation or socializing, making Jesselton Quay by Pinstay an ideal choice for both solo travelers and families alike.

Explore a Variety of Stylish Rooms at Jesselton Quay by Pinstay in Kota Kinabalu

Jesselton Quay by Pinstay offers an array of thoughtfully designed rooms to suit every traveler's preference. From the cozy and charming Relax Room and Santorini to the spacious and elegant Relax Comfort Double Room, guests can choose accommodations that perfectly match their needs. For those seeking a unique cultural experience, the Japanese Concept Room provides a distinctive ambiance, while families and groups will enjoy the themed suites like the LEGO Friends Fully Themed Family Suite and LEGO Friends Themed Room, which add a playful touch to your stay. Additionally, options such as the Nordic Suite, Retro Queen Room, and various seaview and city view rooms ensure a memorable stay with stunning vistas and comfortable layouts.

Experience the Vibrant Central Business District in Kota Kinabalu

Nestled in the heart of Kota Kinabalu, Malaysia, Jesselton Quay by Pinstay offers an unparalleled experience in the vibrant Central Business District. This bustling area is a hub of activity, where business and leisure seamlessly blend together. From the moment you step out of the hotel, you will find yourself surrounded by a myriad of attractions, shopping centers, restaurants, and entertainment options. Immerse yourself in the rich cultural heritage of Kota Kinabalu as you explore the nearby Gaya Street Sunday Market, where you can browse through an array of local handicrafts, fresh produce, and delectable street food. For a taste of the city's history, visit the Sabah State Museum and Heritage Village, which showcases the diverse cultural heritage of Sabah. If you're a nature enthusiast, take a short drive to the Tunku Abdul Rahman Marine Park, where you can snorkel, dive, or simply relax on pristine beaches. After a day of exploration, retreat to Jesselton Quay by Pinstay and unwind in the comfort of your stylishly appointed room. With its prime location in the Central Business District, this hotel offers unparalleled convenience and easy access to all that Kota Kinabalu has to offer.

Convenient Transportation from Kota Kinabalu Airport to Jesselton Quay by Pinstay

Jesselton Quay by Pinstay is a charming accommodation nestled in the heart of Kota Kinabalu's Central Business District, making it a perfect choice for travelers seeking a convenient and comfortable stay. When it comes to reaching this delightful property from the airport, you have a few transportation options to choose from. The nearest airport to Jesselton Quay by Pinstay is Kota Kinabalu International Airport (BKI), located just a short 15-minute drive away. Upon arrival, you can easily find taxis and ride-hailing services at the airport's designated pick-up area. Simply hop into a taxi or book a ride through popular apps like Grab, and you'll be on your way to Jesselton Quay in no time. For budget-conscious travelers, another great option is to take the Airport Shuttle Bus. The bus service operates from the airport to various destinations in Kota Kinabalu, including the Central Business District. Look for the clearly marked bus stops outside the airport terminal and purchase your ticket at the counter. The buses are comfortable and air-conditioned, providing a hassle-free journey to Jesselton Quay. Once you arrive at Jesselton Quay, you'll be greeted by a vibrant neighborhood filled with restaurants, cafes, and shops. The property itself offers cozy and well-appointed rooms, ensuring a pleasant stay for all guests. With its convenient location and easy access to transportation, Jesselton Quay by Pinstay is an ideal choice for both business and leisure travelers visiting Kota Kinabalu.

Discover the Vibrant Surroundings of Jesselton Quay by Pinstay

Nestled in the heart of Kota Kinabalu, Malaysia, Jesselton Quay by Pinstay offers an ideal location for exploring the vibrant surroundings. With a variety of landmarks and attractions within close proximity, guests can easily immerse themselves in the rich cultural and natural beauty of the region. Nature enthusiasts will be delighted to discover the nearby Poring Hot Springs, a natural hot spring that offers a rejuvenating experience amidst lush greenery. For those seeking spiritual tranquility, the majestic Kota Kinabalu City Mosque is a must-visit. Its stunning architecture and serene ambiance make it a perfect spot for contemplation and photography. Adventure awaits at Mamutik Island, a tropical paradise just a short boat ride away. This pristine island offers crystal-clear waters, vibrant coral reefs, and white sandy beaches, making it an ideal destination for snorkeling, swimming, and sunbathing. History buffs will appreciate the Sabah State Museum, which showcases the rich cultural heritage of Borneo through its extensive collection of artifacts and exhibits. For panoramic views of the cityscape, a visit to the Signal Hill Observatory Platform is highly recommended. This elevated viewpoint offers breathtaking vistas of Kota Kinabalu and its surrounding islands, especially during sunset. Shopaholics will be delighted to explore the Filipino Market Kota Kinabalu, a bustling market where you can find a wide range of local handicrafts, souvenirs, and delicious street food. Jesselton Point, located just steps away from the hotel, is a bustling waterfront area where you can embark on island-hopping adventures, visit the nearby Tunku Abdul Rahman Marine Park, or simply enjoy a leisurely stroll along the promenade. History buffs will also appreciate the Atkinson Clock Tower, a historic landmark that stands as a symbol of Kota Kinabalu's colonial past. Nature lovers shouldn't miss the opportunity to visit the Kota Kinabalu Wetland Centre, a sanctuary for various bird species and a haven for wildlife enthusiasts. Finally, don't forget to take a photo with the iconic Marlin Statue, a symbol of Kota Kinabalu's fishing heritage, located near the waterfront. With its prime location and an array of nearby landmarks and attractions, Jesselton Quay by Pinstay offers the perfect base for an unforgettable exploration of Kota Kinabalu's cultural, natural, and historical treasures.

Convenient Public Transport Access at Jesselton Quay by Pinstay

Located in the heart of Kota Kinabalu, Malaysia, Jesselton Quay by Pinstay offers easy access to several public transport stations. Just a short distance away, guests will find the South Bus Terminal and North Bus Terminal, making it convenient for travelers to explore the city and its surroundings. The South Bus Terminal serves as a major transportation hub, connecting travelers to various destinations within Kota Kinabalu and beyond. From here, visitors can catch buses to popular attractions such as the Kota Kinabalu City Mosque, Signal Hill Observatory Platform, and the Sabah State Museum. The terminal also provides access to intercity buses, allowing guests to venture further into Sabah and explore its natural wonders, including Mount Kinabalu and the Kinabalu National Park. For those looking to explore the northern part of Kota Kinabalu, the North Bus Terminal is the perfect starting point. From here, travelers can easily reach popular destinations such as the Likas Bay Promenade, Tanjung Aru Beach, and the Kota Kinabalu International Airport. With regular bus services operating from the terminal, guests can conveniently navigate their way around the city and enjoy the vibrant sights and sounds of Kota Kinabalu.

A Culinary Delight at Jesselton Quay

When it comes to dining options, Jesselton Quay by Pinstay is surrounded by a plethora of fantastic restaurants. Just a short stroll away, you'll find Guan's Kopitiam Gaya Street, a charming local eatery known for its traditional Malaysian breakfast delights. For those craving a taste of the famous Sabah laksa, Yee Fung Laksa is a must-visit, serving up a bowl of rich and flavorful laksa that will leave you wanting more. If you're in the mood for some local coffee and snacks, Kedai Kopi Wan Wan is the perfect spot to indulge in a cup of aromatic coffee and freshly baked pastries. For those who prefer a taste of Western fast food, Borenos Fried Chicken at Asia City offers crispy fried chicken that will satisfy any craving. Yii Siang Hainan Ngiu Chap is another popular choice, serving up mouthwatering Hainanese beef noodle soup that is sure to tantalize your taste buds. If you're in the mood for some Indian cuisine, Krishna Fish Head Curry Restaurant is renowned for its flavorful fish head curry and aromatic biryani. For a vibrant dining experience, head to KK Waterfront, where you can find a variety of restaurants offering international cuisine and a lively atmosphere. CHUBS is a trendy spot that specializes in modern fusion dishes, while Seoul Garden HotPot Suria Sabah is the go-to place for Korean hotpot lovers. Last but not least, Shoney's Dining & Bar is a fantastic choice for those seeking a cozy ambiance and delicious Western dishes. With such a diverse range of dining options just steps away from Jesselton Quay, you'll be spoilt for choice during your stay.

Shop 'til You Drop at Jesselton Quay by Pinstay

Jesselton Quay by Pinstay is surrounded by a plethora of shopping landmarks that will satisfy any shopaholic's cravings. Just a stone's throw away is the Asia City Complex, where you can find a wide range of shops and boutiques offering everything from fashion and accessories to electronics and home decor. If you're a stationery lover, don't miss out on a visit to Salt x Paper Stationery & Gifts and Iwase Books, where you can browse through a delightful collection of unique and beautiful stationery items and books. KK Times Square is another must-visit destination, featuring a vibrant mix of shops, restaurants, and entertainment options. For a taste of local culture, head to the Filipino Market Sabah, where you can haggle for souvenirs, handicrafts, and local delicacies. If you're in need of some relaxation after a long day of shopping, treat yourself to a rejuvenating Japanese Shiatsu & Reflexology session or indulge in a spa treatment at one of the nearby wellness centers. With KK Plaza, Borneo Books II, and Mega Laundry - Kampung Air also within close proximity, you'll have plenty of options to explore and shop to your heart's content during your stay at Jesselton Quay by Pinstay.

Affordable Luxury at Jesselton Quay by Pinstay in Kota Kinabalu

Experience the perfect blend of luxury and affordability at Jesselton Quay by Pinstay in Kota Kinabalu, Malaysia. With an average price of just $50 per room, this stunning hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers. Compared to the average price of a hotel room in Kota Kinabalu, which is $54, Jesselton Quay by Pinstay provides an attractive option for those looking to save without compromising on comfort and style. From the moment you step into the elegantly designed lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for your stay. Each room at Jesselton Quay by Pinstay is thoughtfully appointed with modern amenities and stylish furnishings, ensuring a comfortable and relaxing experience. Whether you choose a cozy standard room or indulge in a spacious suite, you can expect top-notch service and attention to detail throughout your stay. With its prime location near popular attractions and a wide range of facilities, including a rooftop pool and a fitness center, Jesselton Quay by Pinstay truly offers a luxurious experience at an unbeatable price.

A Perfect Blend of Comfort and Convenience

Jesselton Quay by Pinstay in Kota Kinabalu, Malaysia, has received outstanding customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.8, this hotel offers a perfect blend of comfort and convenience. Guests particularly appreciate the excellent value for money, with a remarkable rating of 8.9. Whether you are traveling on a budget or looking for a luxurious experience, Jesselton Quay by Pinstay provides exceptional facilities that have earned it a rating of 8.5. From well-appointed rooms to modern amenities, this hotel ensures that every guest enjoys a comfortable and relaxing stay. One of the standout features of Jesselton Quay by Pinstay is its commitment to cleanliness, reflected in its impressive rating of 8.8. Guests can expect spotless accommodations and meticulously maintained common areas, ensuring a hygienic and pleasant environment throughout their stay. Additionally, the hotel's prime location has earned it a remarkable rating of 9.1. Situated in the heart of Kota Kinabalu, guests have easy access to popular attractions, shopping centers, and dining options. Whether you are a leisure traveler or visiting for business, you will appreciate the convenience of staying at Jesselton Quay by Pinstay. Last but not least, the staff performance at Jesselton Quay by Pinstay is highly regarded by guests, receiving a rating of 8.7. The friendly and attentive staff go above and beyond to ensure that every guest feels welcomed and well taken care of. From providing local recommendations to assisting with any requests, the dedicated team at this hotel strives to create a memorable and enjoyable experience for all guests. With its exceptional customer ratings, Jesselton Quay by Pinstay is a top choice for travelers seeking comfort, convenience, and impeccable service in Kota Kinabalu, Malaysia.

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Amenities and facilities

Excellent8.3

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
Dining, drinking, and snacking
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Elevator
  • Invoice provided
  • Laundromat
  • Shops
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Access
  • Check-in/out [private]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [charges apply]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Non-smoking
  • Refrigerator
  • Shower
  • Wi-Fi [free]

Location

1st Floor, 1-29, CITYPAD Tower 2, JQ Central, Pusat Bandar Kota Kinabalu, Central Business District, Kota Kinabalu, Malaysia, 88400

Exceptional9.0

Location

Airports
  • Kota Kinabalu International Airport (BKI)
    8.3 km
  • Labuan Airport (LBU)
    120.4 km
Public transportation
  • South Bus Terminal
    2.6 km
  • Sembulan Sekretariat Train Station Sembulan Sabah Station
    3.9 km
Hospital or clinic
  • Watson
    650 m
Shopping
  • Gaya Street Sunday Market
    1.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    230 m

What's nearby

Popular landmarks
  • Signal Hill Observatory Platform
    700 m
  • Kota Kinabalu City Mosque
    810 m
  • Gaya Street Sunday Market
    1.1 km
  • Night Market
    1.6 km
  • Sabah State Museum
    3.6 km
  • Mamutik Island
    8.0 km
  • Sapi Island
    8.3 km
  • Manukan Island
    9.1 km
  • Tunku Abdul Rahman Marine Park
    9.2 km
  • Poring Hot Springs
    13.4 km
Nearby landmarks
  • Jesselton Point Ferry Terminal
    300 m
  • Jesselton Point
    490 m
  • Q Bar
    520 m
  • Salt x Paper Stationery & Gifts
    540 m
  • Buah-Buahan Yong
    540 m
  • Pillars of Sabah
    630 m
  • Tong Hing Supermarket
    640 m
  • Watson
    650 m
  • Suria Sabah Shopping Mall
    670 m
  • Suria Sabah
    680 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 6-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit of MYR 100 upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until18:00
  • Check-out from09:00
  • Check-in until21:00
Getting around
  • Distance from city center0.5 km
Extras
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Year property opened2022
  • Number of rooms 150
  • Non-smoking rooms/floorsyes
  • Number of restaurants25
  • License Id / Local Tax ID/ Entity Namejesselton quay
Parking
  • Daily parking fee25 MYR

Reviews of Jesselton Quay by Pinstay from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 9.2
  • 10
  • 10
  • 6.0
  • 10
  • 8.4
  • 10
  • 10
  • 10

Most recent

  • Location score 9 out of 10 and is a high score in Kota Kinabalu
    Location9.0
  • Value for money score 8.7 out of 10 and is a high score in Kota Kinabalu
    Value for money8.7
  • Service score 8.6 out of 10 and is a high score in Kota Kinabalu
    Service8.6
  • Cleanliness score 8.5 out of 10 and is a high score in Kota Kinabalu
    Cleanliness8.5
  • Facilities score 8.3 out of 10 and is a high score in Kota Kinabalu
    Facilities8.3
High score for Kota Kinabalu

Rating

9+ Exceptional (1,179)
8-9 Excellent (302)
7-8 Very Good (356)
6-7 Good (126)
<6 Below Expectation (291)

Review summary

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This hotel is conveniently located near Jesselton Quay, Jesselton Mall, Suria Sabah Mall, and Jesselton Night Market. Guests can easily access various attractions, cafes, restaurants, and shops. The staff is excellent and friendly, making guests feel welcome and comfortable. The apartments offer a beautiful sea view, and are spacious and well-equipped. Complete household amenities, including a laundry machine, make it easy for guests to feel at home.

Low toilet water pressure noted, but the great location, staff, and sea view make it a worthwhile stay.

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  1. 9.6
    Exceptional
    FARID from Malaysia
    Family with young children
    Relax Comfort Double Room - Non-Smoking
    Stayed 1 night in October 2025

    “Excellent, Organized Stay with a 5-Star Agent Miss Joanne.”

    Excellent, Organized Stay with a 5-Star Agent. Our stay at Jesselton under Pinstay's management was very organized, simple, and straightforward. One of the agents, Miss Joanne, provided service that was exceptionally professional and polite. She gave very clear explanations. The homestay unit was very clean, and the mattresses and pillows were extremely comfortable. The water pressure for showering was excellent. The view was beautiful, facing the sea, which was especially great for watching the sunset. The lift waiting time was short and not too long. For parking, you do have to pay for it yourself, but the parking area is very spacious and it's easy to find a spot. Here’s a piece of advice: during check-in, it's best to park your car upstairs first, then take the lift down to Level 1 to handle the check-in process. This is much easier than trying to park at the shops below, which is very difficult and can waste time driving around 2 or 3 times just to find a spot. Overall, everything was excellent, and I give 5 stars to Miss Joanne, who greatly assisted in making our check-in and check-out process smooth and organized.

    Reviewed October 25, 2025
  2. 10.0
    Exceptional
    Jonathan from Malaysia
    Group
    Retro Queen Room
    Stayed 2 nights in July 2025

    “Nice Apartment!”

    I recently stayed at this apartment with a family, and it was an absolutely fantastic experience. The space was clean, spacious, and thoughtfully designed to accommodate family comfortably. There were enough beds, plenty of seating, and a well-equipped induction kitchen that made cooking together easy and convenie. One of the biggest highlights of our stay was the staff. From the moment we arrived, they were incredibly welcoming, helpful, and always available to assist with anything we needed. Whether it was helping us check in late, giving us local tips, or arranging transport, their warm and friendly attitude made us feel right at home. The apartment is also in a great location — close to Jesselton Point (for Manukan Island activities such as para-glidding and banana boat ride), restaurants, and local attractions, which made getting around super convenient. If you’re looking for a family-friendly place with excellent service and a relaxed vibe, I highly recommend this apartment. We’ll definitely be back

    Reviewed July 13, 2025
  3. 10.0
    Exceptional
    Rizdwan from Malaysia
    Solo traveler
    Sea and City View Studio
    Stayed 5 nights in January 2026

    “Best and could be improve!”

    I had an amazing stay at JQ by Pinstay! I highly recommend booking a sea-view room for the absolute best sunset views in Kota Kinabalu—mine was on the 29th floor and the view was breathtaking. The room was spotless and exceeded my expectations. Just a heads-up: be sure to have RM100 ready for the room deposit upon arrival. Highlights: • Stunning Sunset: Definitely opt for the sea view! • Great Amenities: Includes drinking water, an iron, and a hairdryer. • Fully Equipped: Kitchen comes with utensils; bathroom is stocked with toiletries and tissue. • Cleanliness: The unit was very well-maintained. • Other facilities: Laundry, 24H convenience store, cafes, mamak are within the complex Improvements: - The Mattress: It is starting to sink in the middle. It might be worth replacing soon to ensure guests stay comfortable. - Storage: The unit currently has no closet or hanging rack. Even a small open rack would be a great addition for guests to hang their clothes.

    Reviewed February 05, 2026
  4. 8.4
    Excellent
    Amirah from Brunei Darussalam
    Group
    Sea and Pool View Room
    Stayed 3 nights in December 2025

    “Good location and comfortable place”

    I stayed here for 3 nights with a family. It has 2 rooms with queen bed in each rooms. They also have a sofa bed in the living room. It was a comfortable stay overall, beds and toilet were clean. Only downside that they were smelly (from cigarrete smell although we dont/never smoke). I guess it’s connected with a ventilation. Also the unit I stayed 28-12 doesnt have any wifi. Tried to contact the owner/facility to no avail. Pinstay also have a checkout policy at 11am. You can request to extend at RM30/hour or you can store your luggage at their receptionist counter with charge (small RM5, big RM10). Overall, a good stay.

    Reviewed December 31, 2025
  5. 10.0
    Exceptional
    Albert from Malaysia
    Couple
    Retro Queen Room
    Stayed 3 nights in April 2025

    “Best place to stay”

    My stay at Jesselton Quaywas genuinely enjoyable. The room was spotless, comfortable, and thoughtfully prepared, a perfect space to unwind after a long day. One of the biggest highlights was the location; everything I needed was just a short walk or drive away, from cafes and shops to local attractions. The staff were polite and attentive, adding to the overall pleasant experience. If you're looking for a clean, convenient, and hassle-free place to stay, I’d definitely recommend this place and would happily return.

    Reviewed July 29, 2025
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