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Jetwing Lake
Jetwing Lake
Jetwing Lake
Jetwing Lake
Jetwing Lake
Jetwing Lake
Jetwing Lake

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9.1

Exceptional

411 reviews

411 reviews

View12
Food & Dining5
Swimming Pool4

The staff and their friendly nature made our stay fabulous.

sandamali
- Jul 1, 2020
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Dambulla Cave Temple 5.4 km
Kimbissa Buddhist Temple 7.8 km
Pidurangala Temple 10.0 km
Sigiriya Temple 10.6 km
Archaeological Museum 11.4 km
Sigiri Art Gallery 11.7 km
Citadel of Sigiriya - Lion Rock 12.1 km
Pidurangala Rock 12.8 km
Minneriya National Park 26.3 km
Nearby landmarks
Randeniya Wawe 1.4 km
Pallegama Temple 1.6 km
Ederagala Wana Senasuna Temple 2.1 km
Gamudawa Public Playground 2.8 km
Cargills Food City 3.2 km
Hatton National Bank - Dambulla Branch 3.2 km
Weerarathne Pharmacy 3.3 km
Inamaluwa Tank 3.3 km
Star United 3.4 km
Mahajana Pharmacy 3.6 km

Jetwing Lake

Dambulla, Sri Lanka, Dambulla, Sigiriya, Sri Lanka, 21100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dambulla part of Sigiriya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Minneriya National Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Spa

Free Wi-Fi in all rooms!

Front desk [24-hour]

Cheaper than 95% of all properties in Sigiriya in the last 24 hoursCompared to 553 Sigiriya properties at Agoda for various dates
Value for money9.2
Distance to city center5Km
Location rating8.9
Nearest airportSigiriya Airport (GIU)
Distance to airport9.1 km

Rooms available at Jetwing Lake

Suite
...
  • Room size: 138 m²/1485 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Super Deluxe Double or Twin Room
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Deluxe
...
  • Room size: 47 m²/506 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Super Deluxe
...
  • Room size: 70 m²/753 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 46 m²/495 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 47 m²/506 ft²
Enter dates to see prices
Twin/Double Room
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Triple Room
...
  • Balcony/terrace
Enter dates to see prices
Single Deluxe
...
  • Balcony/terrace
Enter dates to see prices
Single Room
...
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Jetwing Lake?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Jetwing Lake?

Jetwing Lake is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 16800 LKR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Jetwing Lake has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Sigiriya with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Jetwing Lake?

Wake up to a great continental breakfast at Jetwing Lake. Adults can enjoy breakfast offered with an additional charge of 2500 LKR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Jetwing Lake?

Jetwing Lake features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Jetwing Lake?

Jetwing Lake does permit smoking in some areas and is not 100% smoke-free.

What is the closest airport to Jetwing Lake?

The closest airport to Jetwing Lake is Sigiriya Airport, 9.1 km away.

What restaurants are nearby Jetwing Lake?

Jetwing Lake’s neighborhood is Dambulla which includes popular restaurants such as Gimanhala, Sri Krishna Bhawan and Perera & Sons.

What are popular attractions near Jetwing Lake?

Jetwing Lake is located in Dambulla area, which is famous for attractions such as Dambulla Cave Temple, Dambulla Somawathi Stupa and Ederagala Wana Senasuna Temple.

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Explore the neighborhood

What people love about Jetwing Lake

  • 10

    Exceptional
    Staff 

    "The staff and their friendly nature made our stay fabulous."

    sandamali

    |

    July 1, 2020

  • 10

    Exceptional

    "We had an exceptional stay a Jetwing Lake."

    Rebecca

    |

    March 16, 2020

  • 10

    Exceptional

    "Highly recommend for a relaxing experience!"

    Rebecca

    |

    March 16, 2020

Property ranking|Compared to 553 Sigiriya properties
See all rankings
Cleanliness score
9.4/10
Value for money score
9.2/10
Room size
85 sqm.
Location score
8.9/10
Better than
99
%
of Sigiriya properties
Better than
98
%
of Sigiriya properties
Bigger than
97
%
of Sigiriya properties
Better than
96
%
of Sigiriya properties
Overall rating:

9.1

Exceptional
411 reviews
Cleanliness
9.4
Facilities
9.0
Location
8.9
Read all reviews >
What travelers say they love:
The breakfast is of great variety and taste very well.
Suet from Hong Kong SAR, China
Group
More about Jetwing Lake

More about Jetwing Lake

Jetwing Lake

With a wide range of services catered to both business and leisure travelers, Jetwing Lake makes sure you get the best out of your stay.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Jetwing Lake. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Sigiriya can be assisted with the car hire services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Jetwing Lake.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at Jetwing Lake are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Jetwing Lake offer a layout option like a balcony or terrace. Some rooms have cable TV to keep guests entertained.
You may be assured to know that a coffee or tea maker, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Jetwing Lake, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Jetwing Lake has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, spa and sauna. The many offerings at Jetwing Lake ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Jetwing Lake gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails.


Around the property

With its convenient location, the hotel offers easy access to all Sigiriya has to offer. Tourists travel from around the world to see Pidurangala Rock, which is an easy visit just 12.7 km away. You're sure to want to visit Citadel of Sigiriya - Lion Rock located 12.0 km away, among the most sought-after photographs for anyone visiting Sigiriya.


Reasons to stay here

Verified reviews score this hotel higher than 98% of accommodations in the city on value for money.
This hotel's facilities score higher than 98% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 98% of other options in the city.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Swimming Pool

9 mentions

Food & Dining

8 mentions

Breakfast

2 mentions

View

2 mentions

Languages spoken

  • English
  • Sinhala

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hiking
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Coffee/tea maker
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: Asian
  • Menu: Buffet
Location
Dambulla, Sri Lanka, Dambulla, Sigiriya, Sri Lanka, 21100
Excellent
Location

8.9

Airports

  • Sigiriya Airport (GIU)
    9.1 km
  • Anuradhapura Airport (ACJ)
    51.7 km

Public transportation

  • Dambulla Main Bus Station
    3.9 km
  • Palugaswewa
    18.2 km

Hospital or clinic

  • Weerarathne Pharmacy
    3.3 km

Convenience store

  • Thamara Stores
    2.7 km
What's nearby

Popular landmarks

  • Dambulla Cave Temple
    5.4 km
  • Kimbissa Buddhist Temple
    7.8 km
  • Pidurangala Temple
    10.0 km
  • Sigiriya Temple
    10.6 km
  • Archaeological Museum
    11.4 km
  • Sigiri Art Gallery
    11.7 km
  • Citadel of Sigiriya - Lion Rock
    12.1 km
  • Pidurangala Rock
    12.8 km
  • Minneriya National Park
    26.3 km

Nearby landmarks

  • Randeniya Wawe
    1.4 km
  • Pallegama Temple
    1.6 km
  • Ederagala Wana Senasuna Temple
    2.1 km
  • Gamudawa Public Playground
    2.8 km
  • Cargills Food City
    3.2 km
  • Hatton National Bank - Dambulla Branch
    3.2 km
  • Weerarathne Pharmacy
    3.3 km
  • Inamaluwa Tank
    3.3 km
  • Star United
    3.4 km
  • Mahajana Pharmacy
    3.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee16800 LKR
  • Distance from city center5Km
  • Travel time to airport (minutes)240

Extras

  • Breakfast charge (unless included in room price)2500 LKR

The property

  • Number of bars/lounges2
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 94
  • Room voltage220
  • Year property opened2016
  • Most recent renovation2016

Parking

  • Daily parking fee0 USD

Reviews of Jetwing Lake from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.4
Facilities9.0
Location8.9
Service9.1
Value for money9.2
High score for Sigiriya
Rating
9+ Exceptional (47)
8-9 Excellent (5)
7-8 Very Good (8)
6-7 Good (4)
<6 Below Expectation (1)
Time of the year
Mar - May (10)
Jun - Aug (19)
Sep - Nov (11)
Dec - Feb (25)
All guests (138)
All room types
All languages

Show reviews that mention 

Showing 65 verified guest comments
1234
9.6
Exceptional
Branka from United Kingdom
Couple
Super Deluxe
Stayed 4 nights in July 2018

Super helpful staff! ”

We stayed at Jetwing Lake for four nights and were super happy with the level of service from the Staff. Personally we do not enjoy hotels in general and are more fun if holiday rentals. However the staff make all the difference for a five star hotel. They were super helpful and we even had a nice chat with bar people, reception staff,. They accommodated breakfast to be delivered to our room as my husband was sleeping late. That was so sweet of them. The hotel grounds are beautiful as you can see the mountain and lake full of lotus flowers. The reception area is beautiful and at the time we seen many baby monkeys playing in the trees. Pool is huge. Rooms are well designed especially bathrooms. We did take the superior room which seems more comfy. Unfortunately the bar closes very early around 11pm and this makes hotel very quite, but I suppose this is the case with most five star hotels in secluded areas.

Reviewed July 26, 2018

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10.0
Exceptional
Ashley from United States
Couple
Stayed 2 nights in July 2017

Wonderful Hotel”

We could not have been happier with our stay at Jetwing. The staff were incredible, the room was spacious and CLEAN, the views were beautiful... by far the best hotel in Dambulla. We also stayed one night at the Heritance Kandalama, but the Jetwing was far superior. The breakfast is better, the pool area is nicer and big enough to accommodate all guests, and did I mention it's cleaner?? This hotel is the best value for your money. It's just superb.

Reviewed July 12, 2017

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10.0
Exceptional
Nicole from United States
Couple
Deluxe
Stayed 1 night in July 2017

Lovely Property and Staff”

We had a wonderful time at Jetwing Lake and wish we had stayed longer. The location is perfect for exploring Sri Lanka's cultural triangle. Service from the staff was exceptional and we enjoyed spending time relaxing at the property. The dinner buffet is also very good and changes daily.

Reviewed August 07, 2017

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10.0
Exceptional
Rebecca from United States
Couple
Deluxe
Stayed 2 nights in March 2020

Incredible Experience”

We had an exceptional stay a Jetwing Lake. The service is outstanding, the hotel is beautiful and the food is incredible. Highly recommend for a relaxing experience!

Reviewed March 16, 2020

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10.0
Exceptional
Thomas from Sri Lanka
Couple
Deluxe
Stayed 1 night in July 2018

Best experience in an unique environment ”

I know all Jetwing hotels, also lot of others around this island and have the best experience from this jewel. The rooms are beautiful designed and you will find special furniture and details all over the hotel. Food and service have been extraordinary good and friendly. The staff is well trained and make your stay simply comfortable.

Reviewed July 14, 2018

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9.2
Exceptional
Tanit from United States
Solo traveler
Super Deluxe
Stayed 1 night in February 2020

Great Staff”

Jetwing Hôtel offers a large room with huge patio. The bed is very comfortable. The built in sitting area next to the window is a nice touch as well as a welcoming fruit basket for guests. The restaurant offers a variety of foods and drinks. The service is excellent. The pool is large and great for lap swimming but not as clean.

Reviewed March 09, 2020

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9.2
Exceptional
Jon from United Kingdom
Family with teens
Deluxe
Stayed 1 night in August 2018

Relaxing stay, convenient for local sights ”

Peaceful hotel with a fabulous pool, decent food, large rooms and a beautiful view. Small but adequately equipped gym. Friendly and helpful staff (even arranged to forward my kindle to me at another hotel after I left it in our room by mistake). Close to Dambulla cave temple , Sigiriya's Lion Rock and Popham's Arboretum.

Reviewed August 13, 2018

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9.6
Exceptional
Abdulla from Bahrain
Couple
DOUBLE DELUXE - BED AND BREAKFAST
Stayed 2 nights in September 2018

One of the best hotels in SriLanka”

I would recommend the hotel if your going to Dambulla, The best rooms in Sri Lanka wonderful pool and lake view

Reviewed September 07, 2018

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9.6
Exceptional
Samuel from Sri Lanka
Couple
Deluxe
Stayed 2 nights in January 2019

Perfect location, courteous staff ”

Booked a weekend at this luscious and beautiful hotel. Our room was right in the centre overlooking the pool, the greenery and the picturesque lake. It was just the perfect setting for a 2 night getaway and we were absolutely spoilt and impressed by the staff’s humble mannerism and the beauty of silence (because of where the hotel is located). Only downside was our bed. Wasn’t exactly a double bed, rather two single beds put to one. Didn’t really stop us from enjoying the hotel however. Much recommended!!

Reviewed January 16, 2019

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10.0
Exceptional
Julie from Australia
Couple
Super Deluxe
Stayed 1 night in August 2019

Wonderful view from balcony of Dambulla sunset”

Excellent resort with a HUGE pool (maybe 90 or 100 metres) overlooking the lake and lush bushland. Rooms are clean, spacious, well designed, bed comfortable, food is excellent. Wifi is ok. I wished I could have stayed longer. Superb balcony with fantastic views. I stayed in a Super Deluxe Room and it did not disappoint. It was a nice touch from staff to deliver a delicious tropical fruit basket. I would definitely stay again.

Reviewed August 30, 2019

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9.6
Exceptional
Vanessa
Group
Deluxe
Stayed 2 nights in November 2018

Beautiful ”

This place is in a gorgeous location. The lake and grounds are very lovely. Rooms were amazing. Try and book as late as possible to get good deals with free breakfast.

Reviewed December 04, 2018

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10.0
Exceptional
Irina from Australia
Couple
Deluxe
Stayed 3 nights in November 2019

Good hotel, great position ”

This is a very big hotel, the pool is lovely and the view of the lake is lovely.Friendly staff make this place pleasant to stay in. It w as quite when I was there so very peaceful.

Reviewed November 30, 2019

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10.0
Exceptional
Prashan from Sri Lanka
Couple
Deluxe
Stayed 1 night in October 2017

Very calm and quite place”

Overall very good but place to stay. View is superb. When you stay ask for a lake+swimming pool view which is awesome. Staff is so friendly. loved the stay there. Highly recommend for a stay

Reviewed October 25, 2017

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8.4
Excellent
Nathan from Australia
Group
Deluxe
Stayed 1 night in July 2019

Very pleasant hotel located in the middle of jungle. Very clean and lovely restaurant”

Very calm and quiet with a lake view. Nicely laid out restaurant . Rooms are very clean and comfortable. Signboard to Hotel isn't that good. We had difficulty finding it.

Reviewed July 12, 2019

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9.2
Exceptional
Shu from Taiwan
Group
Deluxe
Stayed 1 night in April 2018

Best experience in Sri Lanka”

The hotel is perfect in every way, gave us much needed rest for our last night of the trip. The location is a bit of distance from the main road, but we saw monkeys around the hotel! Highly recommended and totally worth the price!

Reviewed April 09, 2018

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10.0
Exceptional
Serene from Singapore
Couple
Deluxe
Stayed 2 nights in January 2018

Clean room, loved the large pool”

We were at the annex building where the spa is, which was quiet with view of the lake, but would have preferred the pool view

Reviewed January 09, 2018

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10.0
Exceptional
Kuberan from South Africa
Family with young children
Deluxe
Stayed 1 night in December 2018

Amazing staff, service and food!”

Firstly I have to say the staff were truly amazing, a special thanks to Asanga, Melinda, Awanthi. Their service was first class. The rooms and bathroom were clean and comfortable. The food was Devine, the chefs were really good. All the staff go out of their way to help and freely offer advice and recommendations. The GM went out of his way to deliver a wooden elephant which I really liked. He brought it from the hotel all the way to Colombo for me. I will definitely go back and highly recommend.

Reviewed January 06, 2019

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8.0
Excellent
Hsin from Taiwan
Couple
Deluxe
Stayed 2 nights in July 2018

Comfy room with nature view!”

Room is really comfy, we slept really nice. The buffet restaurant is good but bit expensive on the price, water and drinks are not included with the price.

Reviewed August 02, 2018

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8.0
Excellent
Ngan from Hong Kong SAR, China
Group
Deluxe
Stayed 1 night in March 2019

Beautiful hotel”

The hotel is nicely design in a tranquil setting. Guestroom comes with a big patio overlooking a charming hill and lake view!

Reviewed April 03, 2019

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6.8
Good
Romal from India
Couple
Deluxe
Stayed 3 nights in December 2016

Opened in haste...wait 3 months before booking!”

This is a new property and opened its doors on 13th December 2016. We had booked this hotel well in advance (Sept 2016) and were a bit worried if it would open by the stated date, but felt assured since they were taking reservations so early on. The property opened on the said date, and we stayed here from 27 - 30 Dec (2 weeks after the opening). We had hoped that the initial kinks would have been ironed out. However, on our arrival we quickly realized that things are still work-in-progress. A few observations: 1. The lobby/reception furniture was being assembled the day we arrived (completed on the next day). 2. The Chinese restaurant was still not open. 3. The spa was not operational. 4. Even basic things like wifi was very patchy and barely usable (except for occasional whatsapp messages). 5. Staff was friendly and polite but clearly new and not fully trained on the workings. 6. And yes, it took them 20 minutes to trace our booking/reservation. 7. We had booked 2 rooms with double beds, but at the time of check-in only twin rooms were available. The twin beds were joined together to form a makeshift double bed. On the plus, side, location is very good (not for accessibility, but for the views) and food in the main restaurant was quite good. To sum it up, this was my first stay at a Jet Wing property in Sri Lanka, and honestly it was underwhelming. Not something I would expect from a reputed chain like Jet Wing.

Reviewed January 04, 2017

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1234
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