Absolutely a must stay again”

Pleased with every thing - the staff (friendly, courteous, helpful), the room (big and clean and very comfortable), facilities (gym separates the weights and the running/riding machines) and the restaurants (food is excellent) . Opposite to Kerry Centre where there are more shopping and entertainment outlets. Only complaint - Tongren Road in front of the hotel is perpetually jammed with traffic, so waiting for a car can be taxing on the patience.

Lovely hotel & staff, good location but...”

Everything was great, staff, cleaning, facilities. Only odd thing was that they could easily put something better than instant coffee packets and basic tea bags in the room. Especially with what you are paying, I've been in 3 star hotels which had better.

Great location, high quality hotel and staff. ”

I am very satisfied with Jing An Shangri-La. The hotel is close to the central district of Shanghai. Many shopping centres and luxury stores near the hotel. The staff are all very friendly and helpful.

quite good”

hotel is located in the shopping area of JingAn, very large rooms with good service

Great location, clean room, not-so-great breakfast experience ”

Generally a great hotel, very conveniently located. Only thing I would complain is about my brekkie experience. Went to the cafe for brekkie, ordered a waffle from the live cooking station, gave my table token to the cook, but after 15 mins the waffle was still not delivered. Checked with one staff, she went to check my waffle but didn’t come back again. Waited for another 10 mins, seemed no one was making my waffle, so I complained to the manager and left.

Best hotel but seriously overpriced ”

For the price im paying (~¥2500 a night) room is a bit too small, and no iphone charger available But overall satisfactory. Shangri-La remains as one of the best hotel in Shanghai in terms of location and comfort level

Shanghai ”

Staff were too busy to give their usual warmth welcome at Reception and same experience during check out. This is a departure from the usual Shangri-la services. I think Shangri-la GM in Singapore (orange grove) should share his excellent service to Shanghai staff. F&B staff are excellent.

Great Hotel at very good location with OK food”

The Rooms are simply great, the location very good, however the food in the Executive Lounge was less than average. The View on the contrary was absolutely great, so all in all a great hotel for a standard booking. Executive Lounge is not necessarily needed

Very comfortable stay”

Really good stay in Jingan Shangri La. I have been here for more than 4 times, all business. the room is unbeatable. if you do not want to stay outside and will spend most of your time in room, this is the hotel you want.

Very comfortable and pleasant. ”

Perfect. The only negative note was our dinner at the chinese hotel. We would have expected better service considering the level of the hotel/restaurant and the fact that we seemed to be the only people in the restaurant!

A hotel squeezed into an Office building.”

Generally a disappointing Shangri-La from an overall sense of comfort and luxury . Quite stark interior design and overall feeling of living in an office building converted to a hotel . Had one of the "standard" size rooms which seemed small for current day 5 star luxury in terms of bedroom in particular . Bathroom better but not exceptional. Food in this Shangri-La was excellent as always although did not have chance to sample the steak house which looked great in design and steak on display.

just a lousy hotel”

Lousy hotel with overrated reviews and overpriced rooms. Staff was not professional at all. Booked for a large bed but was given a twin bed and insist that they can’t do anything for me.

Excellent Hotel”

New hotel close to the city center, good breakfast.

good”

good

Best hotel in Jingan”

Good location.

Easier to traveling”

Very easy to traveling by MRT line 2 or 7. Or Taxi is also cheap in shanghai. Very suitable for child also.

Clean nice room”

Great area with shopping mall

Jingan Kerry center”

Good location. Great gym. But, ordinary food and not good attitude of staffs. Even there is no taxi service of hotel.

good stay for business travellers”

good location, good service good stay and good location connected right below subway

Short trip to Shanghai”

My first visit to Jing An was in 1993 when I stayed in the Garden Hote. The area has changed much since then and the Shangr-La is a great addition to its attractions.