Great location, high quality hotel and staff. ”

I am very satisfied with Jing An Shangri-La. The hotel is close to the central district of Shanghai. Many shopping centres and luxury stores near the hotel. The staff are all very friendly and helpful.

Best hotel but seriously overpriced ”

For the price im paying (~¥2500 a night) room is a bit too small, and no iphone charger available But overall satisfactory. Shangri-La remains as one of the best hotel in Shanghai in terms of location and comfort level

Short trip to Shanghai”

My first visit to Jing An was in 1993 when I stayed in the Garden Hote. The area has changed much since then and the Shangr-La is a great addition to its attractions.

Very comfortable stay”

Really good stay in Jingan Shangri La. I have been here for more than 4 times, all business. the room is unbeatable. if you do not want to stay outside and will spend most of your time in room, this is the hotel you want.

A hotel squeezed into an Office building.”

Generally a disappointing Shangri-La from an overall sense of comfort and luxury . Quite stark interior design and overall feeling of living in an office building converted to a hotel . Had one of the "standard" size rooms which seemed small for current day 5 star luxury in terms of bedroom in particular . Bathroom better but not exceptional. Food in this Shangri-La was excellent as always although did not have chance to sample the steak house which looked great in design and steak on display.

Shanghai ”

Staff were too busy to give their usual warmth welcome at Reception and same experience during check out. This is a departure from the usual Shangri-la services. I think Shangri-la GM in Singapore (orange grove) should share his excellent service to Shanghai staff. F&B staff are excellent.

Every thing is just perfect!!”

Shangri-la hotels never disappoint!! Well done and keep it up!

Good stay”

Another shangri-la, good, kept its standard, I stayed for 7 nights, have nothing to complain or highlight.

Great location, clean room, not-so-great breakfast experience ”

Generally a great hotel, very conveniently located. Only thing I would complain is about my brekkie experience. Went to the cafe for brekkie, ordered a waffle from the live cooking station, gave my table token to the cook, but after 15 mins the waffle was still not delivered. Checked with one staff, she went to check my waffle but didn’t come back again. Waited for another 10 mins, seemed no one was making my waffle, so I complained to the manager and left.

Absolutely a must stay again”

Pleased with every thing - the staff (friendly, courteous, helpful), the room (big and clean and very comfortable), facilities (gym separates the weights and the running/riding machines) and the restaurants (food is excellent) . Opposite to Kerry Centre where there are more shopping and entertainment outlets. Only complaint - Tongren Road in front of the hotel is perpetually jammed with traffic, so waiting for a car can be taxing on the patience.

Lovely hotel & staff, good location but...”

Everything was great, staff, cleaning, facilities. Only odd thing was that they could easily put something better than instant coffee packets and basic tea bags in the room. Especially with what you are paying, I've been in 3 star hotels which had better.

Excellent”

The internal decoration and staff are all great the rooms are, quiet, nice and warm and have under floor heating in the bathrooms which is great in winter, had a very very tasty dinner at Calypso !! Generally it seems this hotel caters to or is popular with the local 'bling' set we saw a pink Lambo in the car park out front and plenty of D&G T shirts and Gucci trainer clad people.

Great Hotel at very good location with OK food”

The Rooms are simply great, the location very good, however the food in the Executive Lounge was less than average. The View on the contrary was absolutely great, so all in all a great hotel for a standard booking. Executive Lounge is not necessarily needed

Very comfortable and pleasant. ”

Perfect. The only negative note was our dinner at the chinese hotel. We would have expected better service considering the level of the hotel/restaurant and the fact that we seemed to be the only people in the restaurant!

CMI trip”

extremely pleasant; its been a long time since i found a hotel room so comfortable and everything works including great staff attitude.

The trip is really nice. I enjoy it much.”

The trip is really nice. I like the hotel and stay here every trip in Shanghai.

Easier to traveling”

Very easy to traveling by MRT line 2 or 7. Or Taxi is also cheap in shanghai. Very suitable for child also.

mjfze”

this is the best hotel i had ever stayed. i would like to recommend everyone to stay at high floor. great view. the room includs breakfast & afternoon tea

Great hotel”

It worth the 5 star hotel. Everything is great and very comfort to stay.

Jingan Kerry center”

Good location. Great gym. But, ordinary food and not good attitude of staffs. Even there is no taxi service of hotel.