Beautifully renovated classic hotel in Nanjing”

nanjing is not the easiest city to get around (as compared to say shanghai or beijing), but the jinling is an oasis of civility in a city that is not as quite. staff were very friendly and helpful, the refurb on the rooms is very modern and clean, and they even have their own loyalty program (apparently there are several jinling properties in jiangsu). the location is also very convenient, although i would recommend learning the subway system as taxi drivers in nanjing are notorious for refusing fares when there is any traffic congestion. otherwise, my stay was an absolute pleasure. i can also see this being a great place for the business traveller. free internet and wifi in most rooms!

Fantastic hotel and great location!”

i have stayed at the nanjing jinling hotel several times this past year and it never fails to please. the hotel staff provides exceptional service. staff speaks engligh and they are very accomodating to both tourists and business travelers alike. the executive floor rooms are amazing and the business lounge is always nice for a light snack and drinks. i will always stay at this hotel when visiting nanjing!

Fantastic location and good service!”

We had a fantastic 1night stay at Jinling Hotel. We were upgraded to a 'Jinling Deluxe' room locared on the 30th floor. The room is spacious and nicely furnished. There's also a good spread of international and chinese food for breakfast. The hotel is located just above the Xienjiekou metro station (interchange for 2 metro lines) and surrounded with shopping malls. It is really convenient as most sights are just few metro stops away. Service provided by the hotel exceeded our expectations. During check in we were given a little note which list the various attractions in Chinese with English translations. Very useful for non-chinese speakers. There's also a train booking service at the hotel's travel service counter which is really fantastic. Would definitely recommend the hotel to other travellers.

Still the best in Nanjing”

This hotel is located at the intersection of Metro Line 1 and Line 2 (as of May 15, 2012, that's the only teo Mwtro lines in Nanjing). It's easy and cheap to take Metro to most of the tourist attractions. And there are many shopping malls and restaurants nearby. Thanks to Agoda.com, we got upgraded to a 25th floor executive room. It's huge and so nice. They think of all things you might need (never saw a six-outlet power pad in any other hotel room). There are a few new hotels around Nanjing, but I'll come back to JinLing!!

The best location in Nanjing.”

The Hotel is strategically situated in the very center of Nanjing. Close to shopping areas and just few steps from the subway station. I was granted a room in an high floor with a superb view over the city. Jinling Hotel can be considered a luxury hotel and the staff is professional and always attentive. Btw, the day of my check-out was my birthday and the management kindly honoured me with a lovely and relished present.

Fantastic Hotel”

We enjoyed our stay at the Nanjing Jinling Hotel. This Hotel had all the amenities that you would want in a Hotel. Very helpful staff, great breakfast, and very comfortable rooms. The location of the Hotel was excellent for sighseeing; paying a reasonable taxi fare to get around the city of Nanjing.

Wonderful JinLing hotel”

JinLing is old name of Nanning city so this hotel represents Nanjing and first t star hotel in Nanjing city. Location is at center of city and cross sectio of 2 subways(number 1 and 2) so Hotel is connected with subway. u can go signseeing conveniently. Workers are very friend and breakfast is perfect hotel that I been to. Swimming pool also nice and at new bulding. I heartly recommend this hotel to tourist in Nanjing.

Meeting expectation ”

I have not been back to Nanjing for a while. Jinling Hotel have been one of my causal stay in Nanjing in the past. Its central location is good for those who need to have meetings in Nanjing. Facility and cleanliness have been good and to the standard. To my surprise, when I return hotel room late at the night, I saw a birthday cake from the Manager in the desk of the room. That day was my birthday, and that cake was the only birthday cake I got so far. Thanks to the Manager and the hotel team, giving me a memorial birthday experience of the year.

Comfortable, great location”

I think it is 4+ stars; very comfortable, all the luxury I can use. The buffet food (breakfast ccan be included in some rates) is always very excellent, and a highlight of any stay at Jinling. I have stayed here several times, with never a problem. Until this time. My reservation asked for deluxe, quiet upper-floor room, and I clearly mentioned these requests again at check-in. We were given a low-floor, dark, 3-star-type room overlooking a construction site filled with loud digging machines. I went back to the desk. The clerk just barely seemed to take in my (quiet) words, and showed no interest in his customer's perceived problem. I finally had to move down the reception desk to get the attention of a supervisor (the desk was not at all busy at this time, and the hotel did not have a large number of guests). A room change was made under the supervisor's supervision (!!English??), but the clerk still never gave any indication of interest in the transaction. Amazing. And I had showed my Jinling loyalty card on arrival. The new room has just fine: high, and much better quality (but not an upgrade). So, as another reviewer wrote, be careful about getting the room that you reserved.

Very efficient and friendly staff”

I am happy to recommend the Jinling Nanjing. Our rooms were very suitable and our stay was made easier because we were able to purchase train tickets right in the hotel, no delay, tickets issued on site. We also enjoyed a very good meal in the Italian restaurant in the hotel. In all respects we found the hotel staff helpful and efficient.

Great Location and friendly staff”

We like the location so much because our trip in Nanjing was meant for shopping only and Jinling was just right in the shopping hotspot of Nanjing. Plenty department stores around. We like the Deji Plaza the most and it's just across the road.. The breakfast is highly recommended for those who like smoke Salmon.

I love my room!”

I love the executive room that I booked! Worth the money! Staff were excellent, friendly, welcoming, and helpful! Would definitely stay there again if I ever laid my feet in Nanjing. Thank you, Jinling Hotel!

worth for every penny”

I had been stayed at both phase I and II Nanjing Jinling Hotel. What they're in commons are locations (close to shopping district), and transportation (close to subway station) the only difference is that staff service at phase I is better and faster than Phase II.

Nice 5 star hotel”

the room was beautiful. when we checked in they upgraded us to the executive level so our experience may vary depending on floor. the maid came in to clean our room in the morning and again later at night which we felt was a little much but they brought water to our room each time so that was nice. the breakfast was buffet style with plenty to choose from. it was western and chinese dishes available. we also ate dinner at the cantonese restaurant at the hotel. the dishes weren't bad but the prices were very high. we only ate there because it was raining and our first night so we wanted to get settled. if it wasn't for the weather, i definitely would have preferred to eat out in the city. we also ordered some room service one night, a cheeseburger and fruit salad. the burger meat had some spices in it that i didn't like in a burger and the fruit salad was small and not impressive for the price. the skewers of fruit on the street were much more satisfying and sweet and much cheaper too. the gym was in the basement level and it was always a bit warm in there. otherwise, we were able to get pretty good workouts there still. overall, it was a wonderful hotel and what i expect from a 5 star place. i would recommend this place if staying in nanjing,

Old but with good service”

It was very pleasant to have our stay at Jinling Hotel. It is close to major metro lines, and the service is fantastic. The hotel facility is quite old, but the friendly staff made you think it is worth the money. The breakfast is good, although not as good as Shangri-la's. Overall we were satisfied with our stay and will definitely visit again in the future.

Exceptional”

Hotel is an excellent location, with direct access to the subway station through the basement level. Staff were all very friendly with exceptional service as you would expect from a 5 star hotel. We stayed 2 nights in the Jinling tower, and were a bit disappointed by the room - it is clearly dated and not quite up to a 5 star standard (likely having been last updated in the 90s), beds were also quite firm. I would recommend travellers book in for a room at the Asia Pacific Tower as I have heard it is newly renovated and more likely to live up to the hotel's 5 star reputation.

Conveniently located and good room standard”

All in all we were satisfied with the (short) stay at the Jinling Hotel in Nanjing. The (business king) room is relatively small but clean and quiet. The staff is friendly and speaks english. The staff at the business floor is especially competent. The hotel has five stars but a touch of "exclusivity" is missing. The café on the groundfloor is rather a site for "masses".

Would return again”

Had a good stay at Jinling hotel, the hotel was centrally located and it was convenient to get around. Rooms were clean and comfortable, breakfast offered a decent variety. Would recommend others to come here for a stay.

I love this hotel”

There is only one other hotel of this quality right at a Metro station, but IMO the Jinling is better value. Nothing is too much trouble for the staff here. The concierge led me to the post office around the corner and assisted with the business of posting a parcel. I learned that this hotel has sponsored him and other employees on trips to European cities both as incentive and to gain a broad perspective on the hotel business. This is reflected in the quality of the staff and their attitude to their work. I booked the airport shuttle bus, but as there were no other passengers they provided a very comfortable limo and driver instead.

Great location but staff needs better training”

Initially the hotel performed very poorly for what they market themselves to be. The room was not ready and the staff seemed to be unprepared in every way. After we lodged a serious complaint, the duty manager and front desk staff made every effort to correct the situation and in the end we were accorded better service and an upgrade to a very spacious room with a super view. Thank you to the hotel for showing attentiveness and correcting the very serious mistakes initially made. I look forward to experiencing the new Jinling Hotel Tower that I was told would be open soon. I however urge the hotel to put more serious effort in training their staff in service orientation as it was far from being the level of a 5-star hotel. Furniture needs to be changed too as it is is wearing out.