JL Residence @ Vivacity Megamall
Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Kuching City Center part of Kuching, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Semenggoh Nature Reserve. Rated with 4.5 stars, this high-quality property provides guests with access to fitness center, outdoor pool and sauna on-site.
Car park
Cash withdrawal
Golf course [on-site]
Fitness center
Balcony or terrace
Garden or backyard
Sauna
Swimming pool [outdoor]
⭐️⭐️⭐️⭐️⭐️”
Book this entire apartment for my family during their visiting. Cleanliness : Im giving 4star. and it satisfied. Staff : the owner very friendly & really easy to discuss. Facilities : Great facilities that available at the apartment! but sadly, my sister have no chance to go swimming. their close the swimming pool for awhole day. hopefully, vivacity make it an half day to do the cleanliness since our stay just for 3days & 2nights only. places : Very easy for my grandmother to walk since the apartment is located at vivacity shopping mall & she needed a wheelchair. im giving ⭐️⭐️⭐️⭐️⭐️!
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Exceptional”
THIS IS ONE OF THE BEST 'HOMESTAYS'. 1. VERY REASONABLE PRICING. 2. CLEAR ( NOT SO BAD) INSTRUCTION OF ENTRANCE/ARRIVALS AND DEPARTURES/ EXIT. WOULD DEFINITELY COME BACK WHEN GOING WITH BIGGER GROUP.
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Excellent”
Convenient area as you can get anything easily from the shopping mall downstairs.
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Very good”
A bit doubt on the cleanliness especially travelling during Pandemic. Seems like the pillow is smelly and bedsheet does not change.
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Very good”
Parking is limited, the use of facilities especially the use of customer-friendly pools and strict rules especially the way clothes are used.
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Nice”
Nice hotel but the cleanliness need to be improve
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A lot of improvement required”
Cannot imagine the unit has damage shower facilities in both toilets. No shower amenities too but a few empty containers. Owner is informative to share how to check in etc, therefore I am surprised that he is not aware of the condition of his unit. Price however is very reasonable. No complaint as far as location is concerned.
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Above average”
It needs some renovation and upgrading work to make the stay more comfortable.
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Focus of cleanliness”
Focus on cleanliness and customer services.
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Need improvement”
One of the shower head not working properly, some lighting not working as well.
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not value for money”
no satelite tv (astro / digital signal for tv)..no WIFI..access card not function very well..only 1 card provide for guest..
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It‘s terrible”
It's very dirty. The sofa is sensitive as soon as you sit down. So is the bed. Only shampoo has no body wash. Dishwasher, but no sea sponge. The water heater is broken. Air conditioner is not cold, it's all dusty. The most important thing is to hope the owner find a priest to see. There are ghosts. It's really not cheating, but fortunately, it's just a warning that doesn't hurt us.
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Facilities quality not satisfied ”
Facilities quality not satisfied: 1. Body wash and hair wash shampoo not available (the empty shampoo containers was left inside bathrooms) 2. Toilets paper almost finished (at least get ready a standby one for clients) 3. No aircond available for one of the room (have no choice to sleep over the living area instead) 4. No maintenance for the air-con over living area, start sweating even after bath, temperature was high even adjusted to the lowest. 5. Beds quality ridiculous poor, sponge can be seen obviously from the edge as the clothes worn-out 6. Beds quality no good (whole body pain on the next morning especially backside even stacking 4 beds together for sleeping purpose) 7. Dusty (dust accumulation can been seen from many angles) 8. Parking access card not available (have to register every single time during drive in and drive out) Meanwhile, host responsive throughout the whole period, recommended to upgrade the quality for better services in the future
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Scam”
There are no clear directions despite sending videos and pictures. There is no room key available. There is no direct exit door for people who start work early.
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Acceptable”
the worst service aparment i have ever experienced. dirty bedsheets, no pillow case, unwashed blankets. very very bad cleanliness. disgusting will never go here again
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Acceptable”
The photo published in the apps is too good to be true. The apartment is not well maintained. The shower in the bathroom is not fixed eventhough already broken. The apartment is dirty with other people stuff is still in example a bouquet of flower placed on top of the bar counter. The remote tv has no battery. Its not worth the money.
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Acceptable”
Not recommend this place
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Not recomended”
Alot of thing broken such as Chair Paip Dirty toilet bowl
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Best Location n good facilities”
Came here with my family for a weekend staycation.. the place is clean and spacious.. Direct access Vivacity shopping mall and i hv access to apartment facilities without hassle.
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Hello there, thanks for your kind review. Great to hear from you again. I'm glad you liked it but regardless, I will continue to improve on my service and facilities. Thank you for giving me this opportunity to host you and hope to see you again soon. In the mean time, do take care.
Nice room n nice location”
This room is very nice n nice view. Three bedrooms n two shower rooms. Next time also we want to use here!!
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Well communicated and punctual, clean and tidy, polite and friendly. Thank you very much. hope to see you again soon.