JM Marvel Hotel and Spa

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

16 Hang Da, Hoan Kiem, Old Quarter, Hanoi, Vietnam, 100000

Highlights

Ideal location

- Heart of the Old Quarter location puts Hoan Kiem Lake, Train Street, m...

The location which the hotel is located is great.
Great breakfast

- Breakfast offers a generous buffet plus an à-la-carte option with wide...

The staff, the room, the breakfast, everything was great.
Highly-rated bar

- Rooftop Sky Bar (Cloud/sky bar) delivers great city views, good drinks...

Loved the rooftop bar — amazing views and great drinks.
Great food & dining

- On-site Viet restaurant and hotel dining receive repeated praise for q...

Best food in a hotel in Vietnam.
Excellent room comfort & quality

- Cosy, well-styled rooms and intimate decor receive praise for comfort...

The staff, the room, the breakfast, everything was great.

Facilities

Free Wi-Fi

Car park

Spa

Front desk [24-hour]

Restaurants

Bar

Massage

Airport transfer

About us

Perfect for two travelers seeking a memorable stay in Hanoi's vibrant Old Quarter. Enjoy easy access to famous attractions, street markets, and local cuisines. Indulge in exclusive amenities including in-room breakfast, a stylish bar, and a rejuvenating steamroom. The comfortable rooms offer air conditioning, a private balcony/terrace, and a refreshing shower with stunning views of the city or outdoor environment. Conveniently located near the Night Market, Ly Thai To Park, and Hanoi Opera House. Experience fantastic ambiance and excellent service from the attentive staff. Make your stay unforgettable at JM Marvel Hotel and Spa. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
  • However with the price being paid it's exemptional value.
    Tom
    Australia
  • Clean, classy and cosy with friendly and enthusiastic staff.
    ZHOU
    Singapore
  • Had a few suggestions and we're addressed to immediately.
    Arpan
    India
  • The staff genuinely made us feel welcomed and valued.
    Arnold
    United Arab Emirates
  • I had such a great experience staying at JM Marvel.
    Shane
    Australia
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Nearest transportation options

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Hanoi Railway Station is within 0.95 km

See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 363 places in walking distance!

Walkable places

  • Hang Da Galleria
    20 m
  • Duc Minh, Tailor made suit
    40 m
  • Vietnam National Tuong Theatre
    50 m
  • HEBE Store
    90 m
  • Hapro 68 Hàng Bông
    100 m
  • St. Joseph's Cathedral
    360 m
  • Old Quarter
    530 m
  • Hoa Lo Prison
    640 m
  • Vietnam Military History Museum
    720 m
  • Vietnamese Women's Museum
    1.0 km

Closest landmarks

  • Cloud Sky Bar Hanoi
    10 m
  • Phuong Dong Art Shop
    230 m
  • Vietnam Cultural
    240 m
  • Clouds
    260 m
  • Houng Sen
    270 m

Good to know

Value for money9.2
Location rating9.4
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.3 km

Select your room

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Deluxe Double

16 m²/172 ft²
Max 2 adults
1 queen bed
Preferred by Couples

9.4

Exceptional

Room comfort
No Windows view
Mobility accessibility
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
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Junior Room

16 m²/172 ft²
Max 2 adults
1 queen bed

9.5

Exceptional

Room comfort
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
TV [flat screen]
Wi-Fi [free]
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Honeymoon Suite Room

25 m²/269 ft²
Max 2 adults
2 single beds

10.0

Exceptional

Room comfort
City view
Mobility accessibility
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
Air conditioning
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Suite City View

25 m²/269 ft²
Max 2 adults
1 king bed or 2 single beds

9.4

Exceptional

Room comfort
City view
Mobility accessibility
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
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Deluxe Cozy Double

15 m²/161 ft²
Max 2 adults
1 double bed
Mobility accessibility
Electric kettle
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
Air conditioning
Slippers
Dishwasher
Free bottled water
Kettle
Image 1 of 9

Family Suite

28 m²/301 ft²
Max 4 adults
1 single bed and 1 queen bed
Fits groups

9.8

Exceptional

Room comfort
City view
Mobility accessibility
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
Image 1 of 9

Deluxe Cozy Twin

19 m²/205 ft²
Max 2 adults
1 king bed
No Windows view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
Air conditioning
Linens
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Suite Balcony

20 m²/215 ft²
Max 2 adults
1 king bed

9.6

Exceptional

Room comfort
City view
Mobility accessibility
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
Image 1 of 9

Romantic Honeymoon Suite

20 m²/215 ft²
Max 2 adults
1 king bed

8.6

Excellent

Room comfort
City view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
TV [flat screen]
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Deluxe Twin

16 m²/172 ft²
Max 2 adults
2 single beds

9.6

Exceptional

Room comfort
No Windows view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
TV [flat screen]

Frequently asked questions

While residing at JM Marvel Hotel and Spa, delight in your evening or night out at Cloud Sky Bar Hanoi, Bia Hoi 68 Hang Quat, and Pasteur Street Craft Beer - Hoan Kiem Taproom & Restaurant to make the most out of your nightlife.

JM Marvel Hotel and Spa's most popular month where verified tourists have stayed the most is in March.

The typical room rate for JM Marvel Hotel and Spa in the past month is 2815248.5 VND, compared to city's average of 1108508.98 VND.

71.0% of our verified guest critiques have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for JM Marvel Hotel and Spa down in the review section.

67.0% of our verified customer evaluations have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for JM Marvel Hotel and Spa down in the review section.

60.0% of our past visitor reviews have given an optimistic review and remarks about this property's coffee. You can look up on more detailed customer reviews, and comments for JM Marvel Hotel and Spa down in the review section.

Verified solo travelers that have stayed at this property have given JM Marvel Hotel and Spa an average rating of 9.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given JM Marvel Hotel and Spa an average rating of 9.3. You can look up more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given JM Marvel Hotel and Spa an average rating of 9.5. You can search for more specific customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given JM Marvel Hotel and Spa an average rating of 9.5. You can look up on more detailed customer testimonials, and remarks for this property down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.

The closest airport to JM Marvel Hotel and Spa is Noi Bai International Airport, 21.0 km away.

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More about JM Marvel Hotel and Spa

More about JM Marvel Hotel and Spa

Experience Luxury and Comfort at JM Marvel Hotel and Spa

Welcome to JM Marvel Hotel and Spa, a luxurious 4-star hotel located in the heart of Hanoi, Vietnam. With its prime location, modern amenities, and impeccable service, JM Marvel Hotel and Spa offers an unforgettable experience for both business and leisure travelers. As you step into the hotel, you will be greeted by a warm and inviting ambiance. The elegant lobby sets the tone for your stay, with its contemporary design and stylish furnishings. The friendly and attentive staff will be there to assist you with all your needs, ensuring a seamless check-in process. JM Marvel Hotel and Spa boasts 45 beautifully appointed rooms, each designed with your comfort in mind. Whether you choose a Deluxe Room, a Suite, or a Family Room, you can expect a spacious and well-appointed space that combines modern amenities with traditional Vietnamese touches. The rooms are tastefully decorated, featuring plush bedding, a flat-screen TV, a minibar, and a private bathroom with a rain shower.

Unwind and Indulge at JM Marvel Hotel and Spa's Entertainment Facilities

At JM Marvel Hotel and Spa, guests are treated to a wide range of entertainment facilities that are designed to help them unwind and indulge in ultimate relaxation. The hotel features a stylish bar where guests can enjoy refreshing beverages and unwind after a long day of exploring the vibrant city of Hanoi. Whether you prefer a classic cocktail or a fine wine, the bar offers a diverse selection to satisfy every taste. For those seeking ultimate relaxation, the hotel's spa is a haven of tranquility. Indulge in a rejuvenating massage that will melt away any tension and leave you feeling completely revitalized. The skilled therapists at the spa use a combination of traditional techniques and modern therapies to ensure an unforgettable experience. After your massage, take advantage of the steam room to further unwind and detoxify your body. The steam room provides a soothing environment that helps to relax muscles and cleanse the skin, leaving you feeling refreshed and renewed.

Stay Active at JM Marvel Hotel and Spa's Sports Facilities

JM Marvel Hotel and Spa in Hanoi, Vietnam offers an array of sports facilities that will keep you active and energized during your stay. Lace up your hiking boots and explore the nearby hiking trails, where you can immerse yourself in the breathtaking natural beauty of the surrounding area. Whether you're a seasoned hiker or a beginner, these trails offer a variety of difficulty levels, ensuring there's something for everyone. As you trek through lush forests and climb up hills, you'll be rewarded with panoramic views and a sense of accomplishment. Don't forget to bring your camera to capture the stunning vistas along the way!

Convenience at Its Finest: JM Marvel Hotel and Spa's Top-notch Facilities

JM Marvel Hotel and Spa in Hanoi, Vietnam, is dedicated to providing a seamless and convenient stay for its guests. With a range of exceptional facilities, this hotel ensures that every aspect of your stay is taken care of. One of the standout features of JM Marvel Hotel and Spa is its laundry service and dry cleaning facilities. Whether you're traveling for business or pleasure, you can rest assured that your clothes will be fresh and clean throughout your stay. Additionally, the hotel offers daily housekeeping to ensure that your room is always tidy and comfortable. For those who value safety and security, JM Marvel Hotel and Spa provides safety deposit boxes, giving you peace of mind knowing that your valuables are well-protected. The hotel also offers express check-in and check-out services, allowing you to save time and start enjoying your stay immediately. Stay connected with the complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work or simply browse the web, you can enjoy a seamless online experience throughout the hotel. Furthermore, JM Marvel Hotel and Spa offers luggage storage facilities, making it convenient for guests who arrive early or have late departures. You can explore the city without worrying about your bags, knowing that they are safely stored. Last but not least, for those who enjoy a cozy atmosphere, the hotel features a designated smoking area and even a fireplace in some rooms. These thoughtful additions provide a comfortable and relaxing environment for guests. With its comprehensive range of convenience facilities, JM Marvel Hotel and Spa goes above and beyond to ensure a hassle-free and enjoyable stay for all guests. From laundry services to express check-in/check-out, this hotel has everything you need for a truly convenient experience.

Convenient Transport Facilities at JM Marvel Hotel and Spa

JM Marvel Hotel and Spa offers a comprehensive range of transport services designed to make your stay in Hanoi seamless and enjoyable. Guests can take advantage of the convenient airport transfer service, ensuring a smooth journey from the airport to the hotel and back. For those eager to explore the city’s vibrant attractions, the hotel provides organized tours and a reliable shuttle service, making sightseeing effortless and enjoyable. Additionally, guests can opt for car hire or taxi services to explore Hanoi at their own pace, with the convenience of ticket services available for local events and attractions. To ensure a hassle-free experience, the hotel also offers on-site parking facilities, with applicable charges. Whether you’re arriving by plane, planning a day trip, or simply need transportation around the city, JM Marvel Hotel and Spa’s transport amenities are tailored to meet your needs, providing comfort, convenience, and peace of mind during your stay.

Cozy and Luxurious Room Facilities at JM Marvel Hotel and Spa

At JM Marvel Hotel and Spa, we strive to provide our guests with a truly exceptional stay, and our room facilities are no exception. Each room at our hotel is equipped with a cozy and inviting fireplace, perfect for creating a warm and intimate atmosphere. Whether you're visiting Hanoi for business or leisure, our fireplace will make you feel right at home, allowing you to relax and unwind after a long day of exploring the city. Our fireplaces are not only aesthetically pleasing but also functional, providing a source of heat during the cooler months. Imagine curling up in front of the crackling fire with a good book or enjoying a glass of wine with your loved one. The fireplace adds a touch of luxury and elegance to our rooms, creating a romantic ambiance that is perfect for couples looking for a romantic getaway. In addition to the fireplace, our rooms also feature a range of other top-notch facilities to ensure your comfort and convenience. From plush king-sized beds and luxurious linens to spacious en-suite bathrooms with rainfall showers and deep soaking tubs, we have thought of every detail to make your stay truly unforgettable. At JM Marvel Hotel and Spa, we guarantee a cozy and luxurious experience that will exceed your expectations.

Indulge in Exquisite Dining at JM Marvel Hotel and Spa

At JM Marvel Hotel and Spa, dining is a true delight. With an array of dining facilities to choose from, guests can indulge in a culinary journey like no other. Start your day off right with a scrumptious breakfast buffet, offering a wide selection of both local and international delicacies. Whether you prefer a hearty Western breakfast or a traditional Vietnamese dish, the breakfast buffet at JM Marvel Hotel and Spa has something for everyone. For a more relaxed dining experience, head to the hotel's cozy coffee shop. Here, you can savor a freshly brewed cup of coffee or tea while enjoying a selection of delectable pastries and light snacks. The coffee shop provides the perfect atmosphere for catching up with friends or simply unwinding after a long day of exploring the vibrant city of Hanoi. If you're in the mood for a more formal dining experience, look no further than the hotel's elegant restaurant. With its sophisticated ambiance and impeccable service, the restaurant offers a diverse menu of mouthwatering dishes prepared by talented chefs. From traditional Vietnamese specialties to international favorites, every dish is crafted with the finest ingredients to ensure a truly unforgettable dining experience. In addition to these dining options, JM Marvel Hotel and Spa also offers convenient room service, allowing guests to enjoy a meal in the comfort and privacy of their own room. Whether you're craving a late-night snack or a full-course dinner, the hotel's room service menu has a variety of options to satisfy your appetite. With daily housekeeping services, you can rest assured that your dining experience at JM Marvel Hotel and Spa will always be accompanied by a clean and welcoming environment. Whether you choose to dine in the coffee shop, restaurant, or your own room, the attentive staff will ensure that your dining experience is nothing short of exceptional.

Indulge in Luxurious Comfort at JM Marvel Hotel and Spa

JM Marvel Hotel and Spa in Hanoi, Vietnam offers a range of exquisite rooms designed to provide the utmost comfort and relaxation for its guests. From the elegant Deluxe Double and Deluxe Twin rooms, each measuring 16 square meters, to the spacious Family Classic and Family Suite rooms spanning 28 square meters, there is a perfect accommodation option for every traveler. The hotel also offers the intimate Honeymoon Suite Room, the cozy Junior Room, and the romantic Romantic Honeymoon Suite, each designed to create a truly memorable stay. For those seeking a standard yet comfortable option, the hotel offers the Standard Room with King Bed. Additionally, guests can enjoy the Suite Balcony and Suite City View rooms, both measuring 20 and 25 square meters respectively, providing stunning views and a serene atmosphere. By booking these exceptional rooms on Agoda, guests can secure the best prices and enjoy a hassle-free experience. Agoda offers competitive rates, ensuring that guests get the most value for their money. With Agoda's user-friendly platform, guests can easily browse through the various room options, compare prices, and make a reservation in just a few clicks. Agoda also provides a secure and reliable booking process, giving guests peace of mind throughout their stay planning. So why wait? Book your dream room at JM Marvel Hotel and Spa on Agoda today and experience unparalleled luxury and convenience.

Discover the Vibrant Charm of Hanoi's Old Quarter

Immerse yourself in the vibrant charm of Hanoi's Old Quarter during your stay at JM Marvel Hotel and Spa. Located in the heart of the city, this historic neighborhood is a true sensory delight that will transport you back in time. With its narrow streets, bustling markets, and traditional architecture, the Old Quarter offers a glimpse into Hanoi's rich cultural heritage. As you wander through the maze-like streets, you'll encounter a myriad of sights, sounds, and smells. Explore the countless shops and stalls that line the streets, selling everything from traditional handicrafts to delicious street food. Indulge in a bowl of steaming hot pho or try some freshly brewed Vietnamese coffee at one of the charming cafes. The Old Quarter is also home to many historical landmarks and attractions. Visit the iconic Hoan Kiem Lake, where you can admire the picturesque Turtle Tower and take a leisurely stroll across the red bridge to Ngoc Son Temple. Don't miss the chance to explore the ancient Thang Long Imperial Citadel, a UNESCO World Heritage Site that offers a fascinating glimpse into Vietnam's history. With its vibrant atmosphere and rich cultural heritage, the Old Quarter is a must-visit destination for travelers seeking an authentic Hanoi experience.

Convenient Transportation from Hanoi Airports to JM Marvel Hotel and Spa

Located in the heart of Hanoi's vibrant Old Quarter, JM Marvel Hotel and Spa offers a tranquil oasis for travelers seeking comfort and convenience. Getting to the hotel from the nearby airports is a breeze, thanks to the well-connected transportation options available. If you are arriving at Noi Bai International Airport, the most convenient way to reach JM Marvel Hotel and Spa is by taxi. The journey takes approximately 45 minutes, depending on traffic conditions. Taxis are readily available outside the airport terminal, and it is recommended to use reputable taxi companies such as Mai Linh or Vinasun to ensure a safe and reliable ride. For those arriving at Cat Bi International Airport in Hai Phong, the best way to reach JM Marvel Hotel and Spa is by taking a combination of a shuttle bus and a taxi. From the airport, you can board the shuttle bus to Hanoi city center, which takes around 2 hours. Once in Hanoi, you can easily find a taxi to take you directly to the hotel, which is located in the bustling Old Quarter. Whether you choose to arrive at Noi Bai International Airport or Cat Bi International Airport, transportation to JM Marvel Hotel and Spa is hassle-free, allowing you to start your Hanoi adventure with ease and comfort.

Discover the Rich Heritage of Hanoi's Old Quarter at JM Marvel Hotel and Spa

Nestled in the heart of Hanoi's historic Old Quarter, JM Marvel Hotel and Spa offers a prime location for exploring the city's rich heritage. Just steps away from the hotel, you'll find yourself immersed in the bustling streets of the Old Quarter, where ancient houses and traditional shops line the vibrant Ta Hien Street. Within walking distance, you can visit the Vietnam National Tuong Theatre, where you can witness the captivating art of Vietnamese classical drama. For a spiritual experience, head to the Bach Ma Temple, a beautiful ancient temple dedicated to a white horse, which is believed to be the guardian of Hanoi. If you're a coffee lover, don't miss the Market street for coffee, where you can sample a variety of local blends and experience the vibrant coffee culture of Hanoi. For a taste of local history, visit NHA THUOC, 87 Ma May, a traditional pharmacy that has been serving the community for generations. And for a tranquil escape, take a stroll along the picturesque Den Quan Tran Vu, a charming bridge that offers stunning views of the surrounding area. With its prime location and proximity to these iconic landmarks and attractions, JM Marvel Hotel and Spa is the perfect base for immersing yourself in the rich heritage and vibrant culture of Hanoi's Old Quarter.

A Gastronomic Adventure Awaits

JM Marvel Hotel and Spa is surrounded by a diverse selection of restaurants that will satisfy any craving. For an authentic taste of Vietnam, guests can head to Hoang's Restaurant, which offers a delectable menu of traditional Vietnamese dishes and vegan options. Hong Hoai's Restaurant is another local favorite, serving up mouthwatering Vietnamese cuisine in a cozy setting. For a quick and delicious bite, Banh Mi 25 is a must-visit, renowned for their scrumptious Vietnamese baguette sandwiches. Spice Indian Restaurant is perfect for those craving the flavors of India, while Timeline Coffee & Restaurant is a great spot for a cup of coffee and a light meal. MAAZI Old Quarter offers a fusion of Indian and Vietnamese flavors, creating a unique dining experience. Tung's Kitchen is a hidden gem, serving up authentic Vietnamese dishes in a charming atmosphere. For a taste of Hanoi's famous Bun Cha, guests can visit Bun Cha Ta Hanoi, where they can savor the traditional grilled pork and noodle dish. Hanoi Food Culture Restaurant & Cooking Class offers not only delicious Vietnamese cuisine but also the opportunity to learn how to prepare these dishes. Finally, Grills & Gravy Indian Restaurant is a haven for lovers of Indian cuisine, with a menu filled with flavorful curries and grilled delights. With such a wide array of dining options, guests at JM Marvel Hotel and Spa are sure to embark on a gastronomic adventure.

Shop 'til you drop at nearby boutiques and outlets

Located in the heart of Hanoi, JM Marvel Hotel and Spa is surrounded by a plethora of shopping landmarks. Just a short stroll away, you'll find Do Manh Cuong Boutique, Chie Design, Tagilis, and Kitonali Bespoke Tailoring, offering a range of unique and stylish clothing options. For those looking for great deals, Hieu Phuc Loi Factory Outlet is a must-visit, offering a wide selection of discounted fashion items. If you're in the market for audio equipment, Ho Guom Audio is just around the corner, while art enthusiasts will be captivated by the vibrant propaganda art at Kuy Son Propaganda Art. For those in search of luxurious silk garments, Hong Ha Anh Silk and Yen Boutique - Hanoi Tailor Made Clothes are the go-to destinations. With such a diverse range of shopping options nearby, guests at JM Marvel Hotel and Spa will be spoilt for choice.

Affordable Luxury at JM Marvel Hotel and Spa

Experience luxury without breaking the bank at JM Marvel Hotel and Spa in Hanoi, Vietnam. With an average price of $91 per room, this hotel offers exceptional value compared to the average price of a hotel room in Hanoi, which is $67. At JM Marvel Hotel and Spa, you can indulge in the comfort and elegance of their well-appointed rooms, without compromising on quality. Each room is tastefully decorated with modern furnishings and boasts a range of amenities to ensure a comfortable stay. From plush bedding to spacious bathrooms, every detail has been carefully designed to provide a relaxing retreat for guests. Not only does JM Marvel Hotel and Spa offer affordable luxury, but it also provides a host of facilities and services to enhance your stay. Take a dip in the refreshing swimming pool, unwind with a rejuvenating spa treatment, or savor delectable dishes at the on-site restaurant. With attentive staff ready to cater to your every need, you can truly indulge in a memorable stay at JM Marvel Hotel and Spa. So why settle for average when you can experience exceptional comfort and value at this remarkable hotel in Hanoi?

Exceptional Service and Friendly Staff at JM Marvel Hotel and Spa

At JM Marvel Hotel and Spa, guests can expect nothing short of exceptional service and a warm, friendly atmosphere. The staff at this hotel go above and beyond to ensure that every guest feels welcome and well taken care of. Reviewers consistently mention the extremely friendly and helpful staff, who are always ready to assist with any request or inquiry. From the moment you step through the doors, you'll be greeted with a smile and made to feel like a valued guest. In addition to the outstanding service, guests also rave about the cleanliness of the hotel. The rooms are immaculate and well-maintained, creating a comfortable and inviting environment for guests to relax in. No detail is overlooked when it comes to cleanliness, ensuring that guests can enjoy a hassle-free stay. Another highlight of JM Marvel Hotel and Spa is its unbeatable location. Situated in the heart of Hanoi, guests have easy access to popular attractions, shopping districts, and delicious local eateries. Whether you're a first-time visitor or a seasoned traveler, the convenient location of this hotel makes it a perfect base for exploring the vibrant city. Overall, JM Marvel Hotel and Spa receives high praise for its exceptional service, friendly staff, cleanliness, and prime location. It's no wonder that guests love this hotel and return time and time again. Experience the warm hospitality and impeccable service for yourself at JM Marvel Hotel and Spa in Hanoi, Vietnam.

Exceptional Customer Ratings for JM Marvel Hotel and Spa

JM Marvel Hotel and Spa in Hanoi, Vietnam has received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 9.2, this hotel goes above and beyond to ensure guests have a truly unforgettable experience. One of the standout features of JM Marvel Hotel and Spa is its incredible value for money. With a rating of 9.1 for value, guests can rest assured that they are getting the most out of their stay without breaking the bank. From the moment you step into the hotel, you'll be greeted with warm hospitality and a sense of luxury that exceeds expectations. The facilities at JM Marvel Hotel and Spa have also received high praise, with a rating of 8.8. Whether you're looking to relax by the rooftop pool, unwind at the spa, or stay active at the fitness center, this hotel has it all. The well-maintained facilities provide a haven of relaxation and entertainment for guests of all ages. Cleanliness is of utmost importance at JM Marvel Hotel and Spa, and their dedication to maintaining a pristine environment is reflected in their impressive rating of 9.3. From the spotless rooms to the sparkling communal areas, every corner of this hotel is meticulously cleaned and maintained to ensure a comfortable and hygienic stay. Location is key when choosing a hotel, and JM Marvel Hotel and Spa excels in this aspect with a rating of 9.3. Situated in the heart of Hanoi, guests have easy access to popular attractions, shopping districts, and vibrant dining options. Whether you're a history buff, a food lover, or a shopaholic, you'll find everything you need just a stone's throw away from the hotel. Last but not least, the staff performance at JM Marvel Hotel and Spa is truly exceptional, earning a remarkable rating of 9.6. The dedicated and friendly staff go above and beyond to ensure that every guest's needs are met with utmost care and professionalism. From the moment you arrive until the time of departure, you'll be treated like royalty, making your stay at JM Marvel Hotel and Spa an unforgettable experience.

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Amenities and facilities

Exceptional9.0

Facilities

Languages spoken
  • English
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hiking
  • Massage
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • American
  • Asian
  • Vegetarian
  • Buffet
Restaurants on site
Central View Restaurant
  • Cuisine: International, Vietnamese
  • Menu: Buffet, A-la-carte

Location

16 Hang Da, Hoan Kiem, Old Quarter, Hanoi, Vietnam, 100000

Exceptional9.4

Location

Airports
  • Noi Bai International Airport (HAN)
    21.3 km 40 min drive
  • Cat Bi International Airport (HPH)
    94.1 km
Public transportation
  • Hanoi Railway Station
    950 m
Hospital or clinic
  • Minh Sinh Dental Clinic
    310 m
Shopping
  • Night Market
    660 m
Convenience store
  • Circle K
    420 m
Cash withdrawal
  • ATM
    400 m 7 min walk

What's nearby

Popular landmarks
  • St. Joseph's Cathedral
    360 m
  • Old Quarter
    530 m
  • Hoa Lo Prison
    640 m
  • Vietnam Military History Museum
    720 m
  • Vietnamese Women's Museum
    1.0 km
  • Temple of Literature & National University
    1.3 km
  • One Pillar Pagoda
    1.4 km
  • Ho Chi Minh Mausoleum
    1.4 km
  • Presidential Palace Historical Site
    1.6 km
  • Vietnam Museum of Ethnology
    5.0 km
Nearby landmarks
  • Cloud Sky Bar Hanoi
    10 m
  • Hang Da Galleria
    20 m
  • Duc Minh, Tailor made suit
    40 m
  • Vietnam National Tuong Theatre
    50 m
  • HEBE Store
    90 m
  • Hapro 68 Hàng Bông
    100 m
  • Le Chalet Cafe
    100 m
  • Heydi Fashion House
    190 m
  • IndochinaSilk
    200 m
  • Hai Van Printing and Embroidery Shop
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
Getting around
  • Airport transfer fee: 21 VND
Extras
  • Breakfast charge (unless included in room price): 280000 VND
The property
  • Number of rooms : 45

Reviews of JM Marvel Hotel and Spa from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.2

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 8.8

Most recent

From 755 reviews

  • Cleanliness score 9.4 out of 10 and is a high score in Hanoi
  • Facilities score 9 out of 10 and is a high score in Hanoi
  • Location score 9.4 out of 10 and is a high score in Hanoi
  • Service score 9.7 out of 10 and is a high score in Hanoi
  • Value for money score 9.2 out of 10 and is a high score in Hanoi

What guests liked

Summarized by AI

General Services: Warm, attentive staff provide consistently helpful, friendly service and frequently go above and beyond to assist guests throughout their stay (61 mentions)

Location: Heart of the Old Quarter location puts Hoan Kiem Lake, Train Street, markets and many restaurants within easy walking distance (25 mentions)

Breakfast: Breakfast offers a generous buffet plus an à-la-carte option with wide variety; pancakes and bánh mì receive specific praise (16 mentions)

Room Cleanliness: Rooms and bathrooms receive frequent praise for cleanliness, with several guests calling showers particularly clean (15 mentions)

Bed: Comfortable beds and high-quality bed linens produce restful sleep for many guests, with some calling the bed the best ever (11 mentions)

Bar: Rooftop Sky Bar (Cloud/sky bar) delivers great city views, good drinks and a lively night-spot atmosphere (8 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 71 reviews
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98% Positive
sentiment-negative-indicator
1% Unfavourable

Location

Mentioned in 48 reviews
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97% Positive
sentiment-negative-indicator
2% Unfavourable

Breakfast

Mentioned in 30 reviews
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93% Positive
sentiment-negative-indicator
6% Unfavourable

Cleanliness

Mentioned in 22 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 17 reviews
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100% Positive

Check in

Mentioned in 10 reviews
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100% Positive

Restaurant options

Mentioned in 9 reviews
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100% Positive

Bedding

Mentioned in 7 reviews
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100% Positive

Value for money

Mentioned in 7 reviews
sentiment-positive-indicator
100% Positive
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  1. 10.0Exceptional

    SHINSUKE from Japan
    Solo traveler
    Suite City View
    Stayed 3 nights in August 2026

    “The best hospitality.”

    The only access to the lobby is via stairs, but the bellboy will carry your luggage. Upon entering the building, there is a sweet fragrance. While enjoying welcome tea, I checked in. When I entered the room, there was the word "welcome." The service was very courteous, and not only the hotel room but also the body soap had the same scent, creating a remarkable sense of unity throughout the hotel. The bellboy quickly opened the lobby door for me, and I was registered by Lily at the front desk, who told me to feel free to ask any questions via LINE or WhatsApp, providing very thorough assistance. The breakfast buffet was also plentiful, with pho and omelets made to order right away. It was very delicious. Located in the old city, it has excellent access to everywhere, and the service for this price was more than sufficient.

    Reviewed August 29, 2026
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  2. 10.0Exceptional

    Linh from Canada
    Family with teens
    Deluxe Double
    Stayed 2 nights in August 2026

    “Great value, great service, clean space”

    Service and staff were exceptional, memorable, friendly, attentive and professional. Facilities and space are clean. Breakfast had good, healthy options. Value was great. Location was very close to many things. Good amenities. Spa was excellent.

    Reviewed August 25, 2026
  3. 8.8Excellent

    Rajeev from India
    Family with young children
    Suite City View
    Stayed 1 night in September 2026

    “Excellent stay with family”

    Here’s a polished version that keeps it natural and warm: Great location for tourists, right in the middle of plenty of restaurants, cafés, and shopping places. The rooms were neat, clean, comfortable, and well maintained, with absolutely no issues during our stay. The breakfast spread was also very good, with a nice variety of options. The staff were always helpful, courteous, and welcoming. A special mention to Lyly, who helped us with both the check-in and check-out process. Overall, we had a very pleasant stay and would definitely recommend this hotel to others visiting the area.

    Reviewed September 12, 2026
  4. 10.0Exceptional

    Juan from China
    Business traveler
    Deluxe Double
    Stayed 1 night in January 2026

    “Great living experience.”

    From check-in to check-out, the service was excellent, especially from Xiao An, who speaks multiple languages and helped us solve many problems. He also recommended us some good places to eat. We didn't bring enough Vietnamese Dong, and Xiao An took us to a currency exchange, which solved our issue. The room was very cozy and clean, and the location was great. We will come back again.

    Reviewed January 31, 2026
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  5. 8.8Excellent

    TETSUYA from Japan
    Family with teens
    Family Classic
    Stayed 2 nights in July 2026

    “Recommended accommodations in Hanoi.”

    The staff's response was very good. At breakfast, several dishes like pho were available to order, and they were freshly made and delicious. I was able to use the shower after checkout and felt refreshed before returning home. I would like to stay there again when I go to Hanoi.

    Reviewed July 14, 2026
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