JMM Grand Suites

I stayed here many times and rooms are fine except the front desk people who are simply below average in their professionalism. One time, door lock did not work so I called front desk to send someone up to fix it. Reply I received was "can you wait until tomorrow? or go out with door unlocked?" WTF? Leave my door unlocked and go out in Manila? I also had few more issues with incompetent front desk people there. Other than them, it is a good place to stay

I had a room on the 40th floor with a great side view of the bay. The room is very clean, free drinking water and no charge for bar girls to accompany you. Also ladyboy friendly. The only drawback was the elevator often takes forever to arrive, however if you are patient this is a minor inconvenience

The staff infront was good, but they have a Small reception along other 3-4) hotels on the same ground FL,which the ground FL crowed. The place is convenient close to shops. The standard room is too Small and Bed is too close to TV , so if you will watch TV, then it's not good for your eyesight. For other future stayers.. please write a review to help future guests in this hotel .

They have a reception on the ground floor and your deposit of 1000 pesos is given back as soon as you check out. They are very friendly and attractive. I will stay here all the time. You’ll be spoiled for food as it is everywhere

The 4 lifts in the building should be programmed so that 2 lifts go up and 2 lifts go down at any one time and not all 4 lifts go up or down at the same time which resulted in long waiting time for the lifts. I booked a 3 bedrooms apartment and a 2 bedrooms apartment for this trip but the reception can only provide 2 room key cards for 6 adults staying in the 3 bedrooms apartment when there should be at least 3 room key cards for 3 couples.

Location near nightlife and restaurants malate.near Manila bay.lots of things nearby to go and see.and nightlife excellent

First time I stayed at this Condotel and it was well worth it. The reception is split between JMM Grand Suite, another condotel and residences that live there. Security here is very good considering everyone requires an access card to get through the turn style before getting on the elevator. Check in took about 20-minutes since there is only one computer available at the reception and I just came at the wrong time when everyone was trying to check out. Be aware their credit card machine had lots of issues with people trying to use it to pay for their room, bring CASH. The room and facilities are very nice. Pool and gym located on the same floor. However, the pool closes at 7pm. I was upgraded to a room that had a kitchenette and a high floor that was a pleasant surprise. Four elevators service the high rise so no need to wait long amounts of time for it. Best thing about this place is the location, just a two minute walk to Robinsons Mall in Ermite / Malate.

nice room. the only problem i had is there was not enough electric point in the room. had to take out the tv power for recharge my computer. other than that nothing to say. great place and location. nice and clean building. nice apartment with everything indeed.

This hotel treats every lady like a prostitute and every guy like a criminal. They say for your safety they need to check every person every time you enter or leave the hotel. The lobby area is utterly chaotic with litterally hundreds of people trying to check in and out and 4 separate reception desks each with space for only 1 guest. Terrible service. You have to wait so long for elevators and the hotel staff all use the elevators even to travel 1 floor. The security staff are very rude and because of the swiping in and out security system seem to be permanently angry. I booked 1 night but checked out after visiting the mall and then being shouted at by a combination of reception and security staff because I didn't use the entry system correctly. I will be honest and say the room was ok with the promised sea view, but it was also overlooked by several other rooms where guys were leaning out smoking and watching me, so I closed the curtains. I will never stay here again.

Breakfast area was a joke.

The only thing was that there’s a miscommunication between me and the receptionist regarding the parking area. They told us that they reserved the slot but when we arrived there were someone who parked on our slot.

The room was a bit on the small side though adequate for two people. Right across the road from Robinson mall, wbich is quite convenient for eating. We paid for breakfast and it was a total scam. The resteraunt turned out to be 10 x 10 partition of the 6 floor car park and the food reflected that, as it was lacking in both choice and quality.

The Suites location is good but the receptionist is bad. They are not even reply the request from the email or customer service online. Therefore, if you are requested to early check in, you may consider for another hotel for better reply.

I have read a lot of mixed reviews on the rooms and the staff, but I did not have any bad experiences. The studio was affordable and comfy with a balcony on the 22nd floor giving a good cityscape view. The staff went really out of the way to help me with any issues I had. The pool and gym are usable but nothing special.

one thing good is its very near to shopping mall, restaurants, shops, and moneychangers. the breakfast is very simple. the staff are very attentive. Lobby is warm and it shares with other hotel operators.

Great location if you like malate. Small studio but adequate for solo and couple travellers. Elevators are slow but you get used to it. Location is excellent. Overall I recommend unless you are someone expecting hotel amenities then perhaps it’s not ideal.

The hotel is right next to Robinson mall. Robinson mall has lots of shops and restaurants. Hotel staff are friendly. Check in was fast and easy. I’ll be staying here again when I fly back from Cebu for a transfer to Bangkok. Well worth the money. Bed was comfortable as well.

**Location is right next to Robinsons Place Manila, across of bakery, next to pet kilo laundry, and a decent amount of night life around the area**Facilities have gym, medium pool, sauna, spa man/pedi**Staff very friendly and very easy to call for assistance**Wifi Is per room and up to 5 devices and fast enough for my Netflix**Pillows are medium and 5 pieces**Kitchen has a rice cooker, pot and pan, utensils, cutting board, can opener and cups..negative I had to buy a knife sharpener**I will be back and only hope prices still remain the same!!!

Large rooms and mini kitchen large shower room ,make sure your on Robinson's shopping mall Sid cuz the rear of the hotel there's a group of bars and a open air band on at night if you want an early night forget it ,

Pros- central , great ocean view , lots of restaurants and spa nearby, Robinson shopping mall offers great choices of food Cons- pool extremely cold, building very crowded , in rush hours you need to wait for lift for long time