Very good 7.2
Based on 46 reviews

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About this property

Description

Nestled in the heart of Joondalup, Joondalup City Hotel is an ideal spot from which to discover Perth. The city center is merely 30KM away and the airport can be reached within minutes. Also within easy reach are Betterhealth Clinic, Joondalup Private Hospital, Gp After Hours.

At Joondalup City Hotel, the excellent service and superior facilities make for an unforgettable stay. To name a few of the hotel's facilities, there are daily housekeeping, taxi service, wheelchair accessible, facilities for disabled guests, express check-in/check-out.

The ambiance of Joondalup City Hotel is reflected in every guestroom. television LCD/plasma screen, non smoking rooms, air conditioning, desk, mini bar are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Joondalup City Hotel hits the spot in many ways.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Daily housekeeping
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Pets allowed
  • Wheelchair accessible

Languages spoken

  • English
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Policies

Child and extra bed policy
Children 3-12 year(s) Must use an extra bed
  • Minimum age of guests is: 3 year(s).
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 15.50 AUD
Check-In From: 02:00PM
Check-In Until: 08:00PM
Check-Out Until: 10:00AM
Distance from City Center: 30KM
Distance to Airport: 39KM
Internet Usage Fee: 20 AUD
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 34
Parking Fee (per day): 0 AUD
Reception Open Until: 08:00PM
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Recent customer comments

Filter by traveler type
Very good



based on 46 reviews
  • Cleanliness 7.9
  • Facilities 5.0
  • Location 7.7
  • Room comfort and quality 7.6
  • Service 7.6
  • Value for money 6.4
  • Food and dining 6.0
Sort by

Ben from Australia
Couple
Executive
Stayed one night in September 2016
A pleasant one night stay.
We stayed just one night. Reception was very friendly on arrival. The room was clean and comfortable. We left for dinner and couldn't get back inside because there was a problem with our key card. But the staff were quick to respond and helped us straight away. Overall, the hotel needs some maintenance but our stay was very pleasant.
Reviewed September 07, 2016

Renae from Australia
Business traveler
Executive
Stayed one night in September 2016
Comfortable but lacking
The room was simple but comfortable. When booking the facilities included "Resturant" and "Room Service". I checked in on a Sunday only to find out the Resturant and therefore room service weren't open and then the kitchen only opened at 7am with cereal for $15.50! Not impressed.
Reviewed September 06, 2016

Alecia from Australia
Business traveler
Executive
Stayed 4 nights in May 2016
Clean and convenient
Decor is a bit cheap and nasty...square picture boards wrapped (not very well ) with fabric, unpainted patchjobs on the walls in the hallway. The bed was very hard and the bathroom was a matchbox but it was immaculately clean and room was serviced daily. Definately suitable for a business traveller. Pleasant staff. Ordered a beef stirfry from the room service menu and it was absolutely fantastic. Overall, a satisfactory stay.
Reviewed May 28, 2016

Garrick from Australia
Couple
Executive
Stayed one night in March 2016
Comments
Toilet didn't flush properly, toilet roll holder too far back couldn't reach it. Water outlet when turned on hit the basin and sprayed everywhere onto me getting me soaked no plug for hand basin. Not what I would expect from a well established hotel the furniture was old and made the whole room dark. You need to upgrade for the money you charge.
Reviewed March 28, 2016

alison from Australia
Family with young children
Studio Suite
Stayed one night in March 2016
Great room for our families needs
Location, facilities, staff
We stayed here as we needed to be in joondalup hospital. It was very close to the hospital, shopping mall and cafes/park etc. The hotel had plenty of free parking and the staff were very helpful and polite. The room was clean, beds comfy, nice towels and everything else we needed was in the room. Fridge, microwave, washing machine etc. Would definitely stay again if we needed to be in the joondalup area.
Reviewed March 19, 2016

Lanjun from Singapore
Group
Executive
Stayed one night in November 2015
Convenient hotel in Joondalup town
Location
Convenient location in Joondalup town
Reviewed December 26, 2015

Lay from Malaysia
Group
Executive
Stayed 2 nights in November 2015
Good customer service...polite, helpful & friendly
Cleanliness, quietness and sturdy beds
Pleasant and relaxing...
Reviewed November 12, 2015

Giuseppe from Australia
Business traveler
Executive
Stayed 3 nights in October 2015
Was a nice stay
Quiet, comfortable , clean
Reviewed November 03, 2015

Nicole from Australia
Family with young children
Deluxe 2 Queen Beds
Stayed one night in June 2015
Great location
good location, great price, comfortable room
Reviewed September 27, 2015

david from Australia
Solo traveler
Executive
Stayed one night in August 2015
OVER NIGHT STAY
the room was clean and every thing in place
very disappointed when i arrived had to wait for some one to man the reception desk .. the brasasier and bar area was closed for the week end i was informed (this was a saturday night )when i inquired where i could get something to eat i was told its a 5 min drive or a 20 min walk . later as i was still looking for a place to eat walk by the hotel receptionist was out side on her mobile i asked what time the desk closed up and she showed me the entrace box to open the door .. next morning when i trid to check out no was was at reception this was *8 15 am so i left my room key in the sercrity box and left .. ill will check my credit card statments for any charges and will contest them as i used nothing in the room
Reviewed August 31, 2015



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