Jozankei Grand Hotel Zuien
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 Jozankei Grand Hotel Zuien
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7.6
Very good
/10
(432 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location
Parking
FREE
  • Mt. Moiwa14.76 km
  • Asahiyama Memorial Park15.11 km
  • Hokkaido Shrine15.69 km
  • Odori Park18.58 km
  • Tanukikoji Shopping Street18.72 km
  • Former Hokkaido Government Office Building18.96 km
  • Takino Suzuran Hillside National Park19.31 km
  • Sapporo TV Tower19.31 km
  • Moerenuma Park27.65 km
  • 3-star Resort
    Free Wi-Fi
    2018

    Jozankei Grand Hotel Zuien

    4-328 Jozankeionsen Minami-Ku, Jozankei, Sapporo, Japan, 061-2302 - See map
    "We also really enjoyed the breakfast and dinner buffet"
    Julianne - October 9, 2018
    Excellent comfort
    8.2 room quality and comfort
    Very good service
    7.8 rating for service
    Very good cleanliness
    7.6 rating for cleanliness
    Very good facilities on premise
    7.4 facilities on premise
    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Hot spring bath

    • Blackout curtains

    Value for money7.6
    Location rating7.6
    Nearest airportOkadama Airport (OKD)
    Distance to airport24.4 km

    Rooms available at Jozankei Grand Hotel Zuien

    8.2
    Excellent
    Room comfort & quality
    Deluxe Room with Tatami Area and Hot Spring Bath - Private Room Dinner Included - Non-Smoking
    Deluxe Room with Tatami Area and Hot Spring Bath - Private Room Dinner Included - Non-Smoking
    ...
    • Room size: 66 m²/710 ft²
    • Shower and bathtub
    • 2 single beds and 4 futons
    Enter dates to see prices
    Deluxe Japanese Western Style Room - Non-Smoking
    Deluxe Japanese Western Style Room - Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room with Tatami Area and Hot Spring Bath - Non-Smoking
    Deluxe Room with Tatami Area and Hot Spring Bath - Non-Smoking
    ...
    • Room size: 66 m²/710 ft²
    • Shower and bathtub
    • 2 single beds and 4 futons
    Enter dates to see prices
    Deluxe Twin Bed Room with Private Bathroom
    Deluxe Twin Bed Room with Private Bathroom
    ...
    • Room size: 66 m²/710 ft²
    • Nature view
    • 2 single beds and 3 futons
    Enter dates to see prices
    Twin Room with Tatami Area for 4 People
    Twin Room with Tatami Area for 4 People
    ...
    • Room size: 45 m²/484 ft²
    • Nature view
    • 2 single beds or 2 futons
    Enter dates to see prices
    Twin Room with Tatami Area
    Twin Room with Tatami Area
    ...
    • Room size: 45 m²/484 ft²
    • Nature view
    • 1 single bed or 4 futons
    Enter dates to see prices
    Standard Room with Tatami Area - Non-Smoking
    Standard Room with Tatami Area - Non-Smoking
    ...
    • Room size: 42 m²/452 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices
    Standard Twin Non-Smoking
    Standard Twin Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices
    Twin Room with Tatami Area for 5 People
    Twin Room with Tatami Area for 5 People
    ...
    • Room size: 45 m²/484 ft²
    • Nature view
    • 2 single beds and 3 futons
    Enter dates to see prices
    Standard Twin - Smoking
    Standard Twin - Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices

    What people love about Jozankei Grand Hotel Zuien

    • 9.6
      Exceptional
      Bathroom

      "Good facilities for kids and awesome baths - especially the large outdoor bath."

      Peter

      |

      December 18, 2017

    • 8.0
      Very good
      Cleanliness

      "Very clean hotel, breakfast and dinner quality was in average level."

      Patipan

      |

      October 25, 2018

    • 7.6
      Very good

      "The atmosphere of outdoor hot spring is very good!"

      Yang

      |

      January 4, 2018

    Property ranking|Compared to 3,164 Sapporo properties
    See all rankings
    Room size
    40 sqm.
    Review score - United States
    9.2/10
    Room comfort score
    8.2/10
    Value for money score
    7.6/10
    Bigger than
    99
    %
    of Sapporo properties
    Better than
    99
    %
    of Sapporo properties
    Better than
    96
    %
    of Sapporo properties
    Better than
    94
    %
    of Sapporo properties
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    More about Jozankei Grand Hotel Zuien

    More about Jozankei Grand Hotel Zuien

    8.4
    Excellent

    "Stayed at traditional Japanese room and we fell in love with..."

    akiko

    |

    December 1, 2018

    Description

    Show less

    Most talked about facilities

    Breakfast
    13 mentions
    View
    8 mentions
    Housekeeping
    8 mentions
    Food & Dining
    4 mentions

    What they offer

    7.6
    Very good
    Spaciousness

    "BIG clean rooms, big nice onsen, huge dining area with prett..."

    JULIANA

    |

    July 3, 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

    Show less

    Reviews of Jozankei Grand Hotel Zuien from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (432)Booking.com Reviews (457)
    7.6
    /
    10
    Cleanliness7.6
    Facilities7.4
    Location7.6
    Room comfort and quality8.2
    Service7.8
    Value for money7.6
    High score for Sapporo
    Rating
    9+ Exceptional (42)
    8-9 Excellent (27)
    7-8 Very Good (56)
    6-7 Good (22)
    <6 Below Expectation (44)
    Time of the year
    Mar - May (21)
    Jun - Aug (48)
    Sep - Nov (64)
    Dec - Feb (58)
    All guests (432)
    All room types
    All languages

    Show reviews that mention 

    Showing 191 verified guest comments
    12345
    8.8
    Excellent
    Wong from Singapore
    Couple
    Stayed 1 night in February 2019

    Excellent”

    Onsen resort hotel stay with included good breakfast and dinner options. Rather old hotel but room was big and clean for a western twin bed room. Onsen outdoor view and experience was awesome. Location not easy to find. But with free hotel shuttle its great. Contact hotel for their free shuttle. Trip to kokusai ski can be made with public bus stop 10 mins walk from hotel.

    Reviewed February 17, 2019
    9.2
    Exceptional
    Eliseba from Indonesia
    Couple
    Standard Twin Non-Smoking
    Stayed 1 night in October 2018

    Nice view during Autumn”

    Stayed in this hotel on late October, no need to turn on the heater as the room temperature is a bit hot for us. Room is not big but still has space to move around. Has a nice view to the mountain with autumn color. We really enjoyed the dinner and breakfast buffet. Try also the onsen facility if you stay here.

    Reviewed October 30, 2018
    8.0
    Excellent
    Glenn from Philippines
    Couple
    Standard Twin Non-Smoking
    Stayed 2 nights in October 2018

    Old but well maintained onsen hotel”

    Location is right beside the bus station from Sapporo. We booked 2 nights with breakfast and dinner. Breakfast and dinner buffet has a wide selection. Upon arrival late afternoon, staff was helpful and provide us instructions and a dinner pass. On our second evening, we returned late since we went to the Futami Park where they light up the path and have light effects ( NATURE LUMINARIE). Upon check out, they are charging us for dinner on the second evening. We had to inform them that we have already paid for it upon booking.

    Reviewed October 15, 2018
    10.0
    Exceptional
    insoo from Guam
    Couple
    Standard Twin Non-Smoking
    Stayed 1 night in September 2018

    Exceptional”

    Our first night stay was the day after the earthquake in September. Our original check-in time was for 3PM, but we did not have anywhere , as all of the stores and restaurants were closed after the earthquake. We went to the hotel at noon, and the staff was very accommodating, and let us check in well before our check in time. We had not had any meals for the whole day, and despite not having electricity, the hotel staff made sure each guest in the hotel had a free hot meal . We had udon and tempura on the table lightened with candle, that tasted so good after not having eaten all day! We felt so welcome and taken care of. The hotel did not get electricity back until 5am the next day, but they still managed to make sure we had breakfast before we left. Lastly, because we were unable to use facilities, the staff refunded us the price to use it. My husband and I were amazed at the staff’s hospitality, kindness and thoughtfulness. Thank you for all staff.

    Reviewed October 05, 2018
    5.6
    Kim from Singapore
    Business traveler
    Superior Room with Tatami Area - Non-Smoking
    Stayed 1 night in March 2019

    You are on your own!”

    No help from car porch to room :-((. Breakfast opening hours 06:45 to 09:00 am and check out at 10:00 am!! hardly any available time to browse around if you check in late. What a place for Onsen !!

    Reviewed March 20, 2019
    8.0
    Excellent
    CHIA from Taiwan
    Family with young children
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in August 2018

    Large hot spring hotel, open-air soup pool is not bad.”

    The hotel room is large, the mountain view outside the window is comfortable, the open-air soup pool on the 2nd floor is very good, the accommodation contains breakfast and dinner, not far from Sapporo city, it is suitable for vacation.

    Reviewed August 31, 2018
    8.0
    Excellent
    Seet from Singapore
    Couple
    Superior Twin - Non-Smoking
    Stayed 2 nights in May 2018

    Nice hotel with 2 big onsen”

    We stayed 2 nites from 15 to 17 May 2018 on full board basis. We enjoyed the onsens most as they’ve 2 big onsens which they alternate between ladies and gents daily. In particular, the outdoor pool in Nozomi onsen which faces the forest is very relaxing pool to soak in. The temperature is just nice. The breakfast and dinner buffet spread is not the best but adequate for the price we paid. For dinner, there’s unlimited sashimi. They provide a coffee machine plus 2 coffee capsules daily (need to purchase additional capsules.

    Reviewed May 18, 2018
    8.8
    Excellent
    Sheau from Australia
    Family with teens
    Deluxe Twin Bed Room with Private Bathroom
    Stayed 1 night in September 2017

    Big and Comfortable Room ”

    The room was big and it make a good spot to invite friends and family to gather in for a good chat in the tatami area. The private onsen was very good too, it give us privacy and time to relax. The kimono sleepwear also comfortable and nice to wear. A very good experience in this hotel. Will come back again

    Reviewed January 02, 2018
    8.8
    Excellent
    Leong from Malaysia
    Group
    Superior Twin - Non-Smoking
    Stayed 2 nights in December 2017

    Nice view during winter”

    This onsen hotel totally worth the price. Huge room and good breakfast lunch buffer. Outside the hotel is really beautiful. The bad things about the hotel is, don’t expect all the staff able to speak english to you, we find a hard time to communicate to the staff. Other than that is really a good stay.

    Reviewed December 27, 2017
    9.6
    Exceptional
    Peter from Australia
    Family with young children
    Standard Room with Tatami Area - Smoking
    Stayed 2 nights in December 2017

    Ggreat Onsen Hotel”

    Stayed in a beautiful Japanese style room. Would highly recommend the breakfast and dinner package. Buffets were good. Service was perfect. Good facilities for kids and awesome baths - especially the large outdoor bath.

    Reviewed December 18, 2017
    9.2
    Exceptional
    Piyapat from Thailand
    Group
    Japanese Style Room - Smoking
    Stayed 1 night in October 2017

    Great Hotel with large onsen”

    The hotel located in good area of Jozankei that easy to walk to all attractions and there is free pick up service from Sapporo station (reservation in advance)n that really convenience for us. There are really large area of onsen that you can enjoy. The staff is really friendly but cannot speak English well.

    Reviewed October 28, 2017
    9.6
    Exceptional
    Loe from Singapore
    Family with teens
    Japanese Style Room - Smoking
    Stayed 2 nights in October 2017

    Pleasant stay”

    We were extremely happy to be upgraded to a spcial room with huge living and dining area. Breakfast and dinner have variety of western and Japanese style dishes. Onsen was good. Staff service is excellent.

    Reviewed October 08, 2017
    8.0
    Excellent
    Sheau from Malaysia
    Family with teens
    Superior Twin - Non-Smoking
    Stayed 1 night in September 2017

    Great indoor, outdoor and private Onsen hotel”

    Overall stay was good. Good onsen, wifi connection but food can improve slightly as the some of the food in the buffet is quite salty. It is good to have some staff that is able to communicate in English too.

    Reviewed September 27, 2017
    7.6
    Very good
    Jamie from Malaysia
    Family with young children
    Deluxe Twin Bed Room with Private Bathroom
    Stayed 1 night in October 2018

    Very good”

    Great breakfast, room was huge, which was expected from the price we paid. Private onsen in room however seems a little questionable. The water in the private onsen has a lot of unknown white flakes in it, unsure what is it. Was staying in 7 other onsen hotels during my Hokkaido stay and I have not seen others like this one. However notable that the private onsen is beautiful, it was really spacious, actually the biggest we've ever seen in all our stay, and pretty too, looks great in photos. Their garden right outside their hotel is very spacious and pretty too during our Autumn stay.

    Reviewed November 05, 2018
    5.6
    Jamie from Singapore
    Group
    Japanese Style Room - Smoking
    Stayed 1 night in October 2018

    Above average”

    Hotel is quite old and the room was not very clean. The dinner and breakfast buffets were also middling. Staff does not really speak english. However, the onsen facilities is quite good and spacious. Would not really recommend unless you are there just for the onsen.

    Reviewed November 04, 2018
    9.6
    Exceptional
    MENGTING from China
    Family with teens
    Stayed 2 nights in February 2019

    nice hotel”

    The onsen is fantastic. The buffet was good. The service is good. Rooms are clean and view is nice.

    Reviewed February 12, 2019
    8.0
    Excellent
    SIU from Hong Kong
    Couple
    Stayed 1 night in February 2019

    Very good”

    good good good.................................................................................

    Reviewed February 11, 2019
    8.4
    Excellent
    CHIA from Singapore
    Couple
    Standard Twin Non-Smoking
    Stayed 1 night in October 2018

    Good breakfast and dinner spread ”

    Near to suspension bridge. Free parking.

    Reviewed October 25, 2018
    8.0
    Excellent
    Patipan from Thailand
    Family with teens
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in October 2018

    Very good”

    Very clean hotel, breakfast and dinner quality was in average level. No private onsen room available

    Reviewed October 25, 2018
    9.6
    Exceptional
    JIANYU
    Family with young children
    Japanese Style Room - Smoking
    Stayed 1 night in October 2018

    best Buffet I have tried in Hokkaido”

    as title, awesome buffet!

    Reviewed October 12, 2018
    12345

    Reviews of Jozankei Grand Hotel Zuien from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (432)Booking.com Reviews (457)
    7.6
    /
    10
    Cleanliness7.6
    Facilities7.4
    Location7.6
    Room comfort and quality8.2
    Service7.8
    Value for money7.6
    High score for Sapporo
    Rating
    9+ Exceptional (42)
    8-9 Excellent (27)
    7-8 Very Good (56)
    6-7 Good (22)
    <6 Below Expectation (44)
    Time of the year
    Mar - May (21)
    Jun - Aug (48)
    Sep - Nov (64)
    Dec - Feb (58)
    All guests (432)
    All room types
    All languages

    Show reviews that mention 

    Showing 191 verified guest comments
    12345
    8.8
    Excellent
    Wong from Singapore
    Couple
    Stayed 1 night in February 2019

    Excellent”

    Onsen resort hotel stay with included good breakfast and dinner options. Rather old hotel but room was big and clean for a western twin bed room. Onsen outdoor view and experience was awesome. Location not easy to find. But with free hotel shuttle its great. Contact hotel for their free shuttle. Trip to kokusai ski can be made with public bus stop 10 mins walk from hotel.

    Reviewed February 17, 2019
    9.2
    Exceptional
    Eliseba from Indonesia
    Couple
    Standard Twin Non-Smoking
    Stayed 1 night in October 2018

    Nice view during Autumn”

    Stayed in this hotel on late October, no need to turn on the heater as the room temperature is a bit hot for us. Room is not big but still has space to move around. Has a nice view to the mountain with autumn color. We really enjoyed the dinner and breakfast buffet. Try also the onsen facility if you stay here.

    Reviewed October 30, 2018
    8.0
    Excellent
    Glenn from Philippines
    Couple
    Standard Twin Non-Smoking
    Stayed 2 nights in October 2018

    Old but well maintained onsen hotel”

    Location is right beside the bus station from Sapporo. We booked 2 nights with breakfast and dinner. Breakfast and dinner buffet has a wide selection. Upon arrival late afternoon, staff was helpful and provide us instructions and a dinner pass. On our second evening, we returned late since we went to the Futami Park where they light up the path and have light effects ( NATURE LUMINARIE). Upon check out, they are charging us for dinner on the second evening. We had to inform them that we have already paid for it upon booking.

    Reviewed October 15, 2018
    10.0
    Exceptional
    insoo from Guam
    Couple
    Standard Twin Non-Smoking
    Stayed 1 night in September 2018

    Exceptional”

    Our first night stay was the day after the earthquake in September. Our original check-in time was for 3PM, but we did not have anywhere , as all of the stores and restaurants were closed after the earthquake. We went to the hotel at noon, and the staff was very accommodating, and let us check in well before our check in time. We had not had any meals for the whole day, and despite not having electricity, the hotel staff made sure each guest in the hotel had a free hot meal . We had udon and tempura on the table lightened with candle, that tasted so good after not having eaten all day! We felt so welcome and taken care of. The hotel did not get electricity back until 5am the next day, but they still managed to make sure we had breakfast before we left. Lastly, because we were unable to use facilities, the staff refunded us the price to use it. My husband and I were amazed at the staff’s hospitality, kindness and thoughtfulness. Thank you for all staff.

    Reviewed October 05, 2018
    5.6
    Kim from Singapore
    Business traveler
    Superior Room with Tatami Area - Non-Smoking
    Stayed 1 night in March 2019

    You are on your own!”

    No help from car porch to room :-((. Breakfast opening hours 06:45 to 09:00 am and check out at 10:00 am!! hardly any available time to browse around if you check in late. What a place for Onsen !!

    Reviewed March 20, 2019
    8.0
    Excellent
    CHIA from Taiwan
    Family with young children
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in August 2018

    Large hot spring hotel, open-air soup pool is not bad.”

    The hotel room is large, the mountain view outside the window is comfortable, the open-air soup pool on the 2nd floor is very good, the accommodation contains breakfast and dinner, not far from Sapporo city, it is suitable for vacation.

    Reviewed August 31, 2018
    8.0
    Excellent
    Seet from Singapore
    Couple
    Superior Twin - Non-Smoking
    Stayed 2 nights in May 2018

    Nice hotel with 2 big onsen”

    We stayed 2 nites from 15 to 17 May 2018 on full board basis. We enjoyed the onsens most as they’ve 2 big onsens which they alternate between ladies and gents daily. In particular, the outdoor pool in Nozomi onsen which faces the forest is very relaxing pool to soak in. The temperature is just nice. The breakfast and dinner buffet spread is not the best but adequate for the price we paid. For dinner, there’s unlimited sashimi. They provide a coffee machine plus 2 coffee capsules daily (need to purchase additional capsules.

    Reviewed May 18, 2018
    8.8
    Excellent
    Sheau from Australia
    Family with teens
    Deluxe Twin Bed Room with Private Bathroom
    Stayed 1 night in September 2017

    Big and Comfortable Room ”

    The room was big and it make a good spot to invite friends and family to gather in for a good chat in the tatami area. The private onsen was very good too, it give us privacy and time to relax. The kimono sleepwear also comfortable and nice to wear. A very good experience in this hotel. Will come back again

    Reviewed January 02, 2018
    8.8
    Excellent
    Leong from Malaysia
    Group
    Superior Twin - Non-Smoking
    Stayed 2 nights in December 2017

    Nice view during winter”

    This onsen hotel totally worth the price. Huge room and good breakfast lunch buffer. Outside the hotel is really beautiful. The bad things about the hotel is, don’t expect all the staff able to speak english to you, we find a hard time to communicate to the staff. Other than that is really a good stay.

    Reviewed December 27, 2017
    9.6
    Exceptional
    Peter from Australia
    Family with young children
    Standard Room with Tatami Area - Smoking
    Stayed 2 nights in December 2017

    Ggreat Onsen Hotel”

    Stayed in a beautiful Japanese style room. Would highly recommend the breakfast and dinner package. Buffets were good. Service was perfect. Good facilities for kids and awesome baths - especially the large outdoor bath.

    Reviewed December 18, 2017
    9.2
    Exceptional
    Piyapat from Thailand
    Group
    Japanese Style Room - Smoking
    Stayed 1 night in October 2017

    Great Hotel with large onsen”

    The hotel located in good area of Jozankei that easy to walk to all attractions and there is free pick up service from Sapporo station (reservation in advance)n that really convenience for us. There are really large area of onsen that you can enjoy. The staff is really friendly but cannot speak English well.

    Reviewed October 28, 2017
    9.6
    Exceptional
    Loe from Singapore
    Family with teens
    Japanese Style Room - Smoking
    Stayed 2 nights in October 2017

    Pleasant stay”

    We were extremely happy to be upgraded to a spcial room with huge living and dining area. Breakfast and dinner have variety of western and Japanese style dishes. Onsen was good. Staff service is excellent.

    Reviewed October 08, 2017
    8.0
    Excellent
    Sheau from Malaysia
    Family with teens
    Superior Twin - Non-Smoking
    Stayed 1 night in September 2017

    Great indoor, outdoor and private Onsen hotel”

    Overall stay was good. Good onsen, wifi connection but food can improve slightly as the some of the food in the buffet is quite salty. It is good to have some staff that is able to communicate in English too.

    Reviewed September 27, 2017
    7.6
    Very good
    Jamie from Malaysia
    Family with young children
    Deluxe Twin Bed Room with Private Bathroom
    Stayed 1 night in October 2018

    Very good”

    Great breakfast, room was huge, which was expected from the price we paid. Private onsen in room however seems a little questionable. The water in the private onsen has a lot of unknown white flakes in it, unsure what is it. Was staying in 7 other onsen hotels during my Hokkaido stay and I have not seen others like this one. However notable that the private onsen is beautiful, it was really spacious, actually the biggest we've ever seen in all our stay, and pretty too, looks great in photos. Their garden right outside their hotel is very spacious and pretty too during our Autumn stay.

    Reviewed November 05, 2018
    5.6
    Jamie from Singapore
    Group
    Japanese Style Room - Smoking
    Stayed 1 night in October 2018

    Above average”

    Hotel is quite old and the room was not very clean. The dinner and breakfast buffets were also middling. Staff does not really speak english. However, the onsen facilities is quite good and spacious. Would not really recommend unless you are there just for the onsen.

    Reviewed November 04, 2018
    9.6
    Exceptional
    MENGTING from China
    Family with teens
    Stayed 2 nights in February 2019

    nice hotel”

    The onsen is fantastic. The buffet was good. The service is good. Rooms are clean and view is nice.

    Reviewed February 12, 2019
    8.0
    Excellent
    SIU from Hong Kong
    Couple
    Stayed 1 night in February 2019

    Very good”

    good good good.................................................................................

    Reviewed February 11, 2019
    8.4
    Excellent
    CHIA from Singapore
    Couple
    Standard Twin Non-Smoking
    Stayed 1 night in October 2018

    Good breakfast and dinner spread ”

    Near to suspension bridge. Free parking.

    Reviewed October 25, 2018
    8.0
    Excellent
    Patipan from Thailand
    Family with teens
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in October 2018

    Very good”

    Very clean hotel, breakfast and dinner quality was in average level. No private onsen room available

    Reviewed October 25, 2018
    9.6
    Exceptional
    JIANYU
    Family with young children
    Japanese Style Room - Smoking
    Stayed 1 night in October 2018

    best Buffet I have tried in Hokkaido”

    as title, awesome buffet!

    Reviewed October 12, 2018
    12345
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    • Very good location
    • Mt. Moiwa