Great for Family with young kids”

Wonderful place! Looking forward to going back. Would ABSOLUTELY recommend Jpark to a family with younger kids who do not intend to explore the Island. The Staff was AWESOME, genuinely friendly and happy to have us there. They did great with our kids too (especially on the Olongo Hopping). The waterpark was great for the kids and the poolside service option allowed us to be with the kids instead of stuck in a building. The Food was great, especially the breakfast buffet and Havanna club. If you have the chance for a massage, this is the right place. Great hours and pricing, open till 11pm so my wife and I could go separately after the kids slept. I wish I would have known: 110 is in the room (didn't need my converter), water was chilly when the sun wasn't out (wet suits helped), sunscreen is expensive (2-3 times US costs), Kids club prices hefty ($75 US for 3 hours), vendors only take cash (thankful for the ATM), Buffet is expensive, Nail salon not worth it.

You'll have a grand time here”

what i liked about this hotel is that you don't even need to go out to have some fun, for there are plenty of fun things to do and waterpark activites to do in this hotel resort. the hotel edifice and rooms are beautiful and classy, and hotel staff are friendly and servicial, the gardens are beautifully landscaped. and it is nicely located in mactan island, with although a limited white-sand beachfront but stil plenty of watersports available for the guests. wide array of cuisine and restaurants to choose from. this is a hotel worth recommending to my friends. enjoyed our time there. perfect for honeymooners during lean season.

Good Splurge”

This place is wonderful to stay if you are prepared to spend some money. Staff were very helpful throughout the stay. Garden views appear to really have no view, just overlooking parking and a casino. Was to get an upgrade to an oceanview deluxe from a garden view upon check-in, which was a lot cheaper than booking the oceanview on the internet. However, most of the rooms are suites (seemed around 60-70%). Food is outrageously expensive, drinks are about right for what you get and the hotel atmosphere. The Chinese restaurant tastes very good for a splurge. Buffet is good, will fill you up for lunch. The hotel is located in a much better place than most hotels on Mactan. Some hotels it is practically impossible to walk anywhere else to eat, with long waits and fees for taxis pickups. JPark Island is close to Maribago Grill and some other restaurants and marts, which makes it easy to save money on food!

Great Place in Cebu”

JPark Island Resort and Waterpark is a terrific, family-friendly place for a fun filled vacation. There is a plethora of activities for the kids as well as for the adults. The staff are extremely friendly and helpful. All-in-all, this is a great place to take the family.

Great Hotel”

Amenities: swimming pool is open until 9pm; bar near the pool is likewise open; entitled to free bottles of water in the room; you may also request for a bucket of ice; easy to get a wrist band to enjoy the amenities of the resort & towel; no long queue; very organized; Entertainment: lobby lounge provided Bossa Nova/standard music from live band; fire show by the poolside at 6pm was awesome; water sports quite expensive; we contacted a smaller resort to arrange our island hopping - which cost us P1,400/pax inclusive of snorkeling gear, food (pork & shrimp bbque, grilled fresh local fish, rice, fruits, soda, water), tour guides, boat, floating vest/jacket. Facilities: very new 5-star hotel; clean & spacious; booking the deluxe ocean room was truly worth it; you can just lie on the bed & look at the clear blue waters of the pool & the ocean; we booked rooms 709 & 710. on the 2nd night, i was able to watch the fire dance from my room's balcony. THe hotel provides free shuttle service in the a.m. & afternoon to & from Cebu City (SM & Ayala Malls). On our last day, we went by shuttle to SM & bought our pasalubongs (dried fish & squid). Near SM is CNT resto where you can get Cebu lechon. They can pack your lechon orders in a small box, ready for transport by plane. But be ready for a queue for this much-touted Cebu lechon. Taxi driver also recommended Rico's lechon Cebu.

Perfect Getaway for the Kids”

The front desk officer, Stephanie, was very warm and accommodating. We had three rooms, including a pool villa. All of our needs were quickly addressed. The staff are so friendly and the place is very well kept. The pools and slides in JPark are the best beach facilities for kids in the whole of Mactan Island. I'm looking forward to my next visit in this place. 😊

Very Considerate! Thanks to Reservations Team: :)”

I initially booked a Mactan Suite via Agoda and I tried to coordinate with JPark directly if they can upgrade our room to a Cebu Suite (with fee) and they agreed. But the best thing during our stay is that they were considerate to move our Reservation to another date due to the Bad weather last Dec 29. They were also able to make a way to accommodate us on our desired date which was a Peak Season (Jan 1-3). The staff were all courteous, Buffet breakfast was good. Room was Clean. Cons : There’s a slight smell along the hallway? 😂 and its a bit pricey for a Local Filipino. 80% - 90% of the guests were foreigners 😂 But overall, it was a good experience!

Excellent facilities, ideal for kids”

If you have small kids and some time in Cebu, then JPark is ideal. The facilities are excellent and the service is generally good. On the negative side, it took us about an hour to check in. We got moved from room to room and no one knew what was going on. Also, the food prices are simply way too expensive (from breakfast to lunch to dinner and drinks) making it difficult to relax and enjoy yourself at the property. I don't mind paying a premium at a resort, but when this is about 4 times the price what you can get for the same items across the road, then it is excessive. Overall, we had a great time and my kids loved it.

Great Location & Very good rooms”

I personally have a great and wonderful experience, even my visitor surprise for the great location and rooms accommodation we provide for him. When we go around we found seashore and experience the seawater of Cebu and when we try also the waterpark that I personally wil never forgot the moment when I try the Green color slides of waterpark., also the pool is nice and elegant for relaxation view. For breakfast we are all enjoy of all dishes like Japanese, Filipino, & American food But, specially Korean food because my visiting friend is Korean National. He enjoy stay with us. Overall we enjoy the facilities & hospitality of the Hotel. Once again we will come back in the future time when we have time to visit again in Cebu.

Top of the line”

Among the best resorts in Mactan Island, Cebu. Great buffet breakfast and lunch, wonderful seafood dinner by the sea, very nice view of Mactan Channel (get the seaview room), attentive and courteous staff, and many more.

Luxurios resort with decent garden”

we had one of the (many) suites which was very roomy and had a very nice interior design. nice and quiet aircon. all room lights can be controlled from a central control panel. small ipod/iphone docking station, but with very small speakers only. wifi not very helpful (very weak signal, slow, need to call front desk very often to obtain new password). staff is very helpful and friendly. gym relatively small for the hotel size, but perfectly maintained and with good quality equipment. everything is relatively expensive (spa, restaurant, drinks) but the quality is good. for smaller children, the waterpark is definitely fun. for teenagers and adults the waterpark reduces to 3 slides only. snorkeling equipment at the beach for free! good quality equipment. beach is not a sand beach like on boracay. rocks. but still very good for swmimming. water is clean and nice. the guests were 95% koreans. taxi to the airport takes about 20 minutes. taxi to cebu city takes about 45 minutes or more.

Birthday in JPark”

We had a really great time during our stay in JPark even if we stayed for only a night. We are looking forward to sharing our experience to our friends and hopefully we can come back someday. We were amazed upon entering the resort premises. The facilities are well-maintained from the reception to the pools and the rooms. Customer service was excellent! During meals in the restaurants, waiters were very attentive to our needs even without us telling them. Our glasses were filled with water from time to time and our used plates were taken right away. Overall customer service from the restaurants to receptionists to life guards and other staffs was great. The room is clean and we had the things we need except for an iron for clothes. Our room is facing the ocean and we had a great view except for the roofing on lower floor which was not maintained well. It actually did not look good on our pictures. But overall the room was comfortable. Food from the restaurant is excellent however, it is a bit pricey. We wanted to eat more but we were already full. But we were really satisfied with the food. And since we checked in during my birthday I had a whole cake as complimentary delivered to our room. Overall, it was an excellent stay. We will surely be back. Thanks! :)

Our summer getaway”

My family enjoyed so much at jpark island and resort. I highly recommend this resort to those who like to stay on leisure together with their kids. Surely, a great place for both adult and child.

Good fun for family!”

We had a very luxurious stay at JPark as befits the price!! The slides were great fun. I recommend splashing out on the 70sq.m family rooms overlooking the ocean but maybe limiting stay to 2 nights if on budget. Don't even think of doing day trips into Cebu City - traffic is atrocious across bridge and into Mandaue. Makes Manila traffic look smooth....

Grand Looking Hotel”

comfortable stay, rooms are clean and airy. we also have a laundry rack on the balcony to dry out the swim stuff. good prompt room service, food was good but pricey. the complimentary bottled water was too tiny. we ended up buying a 6-litre tub from sm mall. hotel taxi to cebu sm mall and the airport was also expensive. we use the local metered taxi to move around between mactan and cebu island. the security was good, we felt very safe. final words, this hotel caters mainly for the asian crowd , especially koreans. if you have cash to spare, try this for a short 2-3 night's stay and not more.

absolutely enjoyable”

Our stay at the Jpark was absolutely enjoyable. The water park is very nice, and the staff was also very helpful. The J Lobby is set up very nice, it overlooks the park so you get a great view of what the resort has to offer. The Wave pool was relaxing, and they also offer feeding the fish from 10am to 11am and provide goggles and snorkel to guests of the hotel. All around this was a great place to stay.

Best buffet ever.”

This was the most impressive buffet I have ever Seen. The a la carte was also very good. Our room with ocean view was excellent in all respect if on the expensive side. The water park was most impressive. I would say this is ideal for a family with children. Plenty to keep them amused all day in a safe environment. If you intend to spend your days in the water park, this is fine, but if you want to see the attractions in Cebu, then it is a little far out of the way, on the ocean side of Mactan. It will take you at least one hour to travel to the city whether you use the hotel shuttle or a taxi. So, I decided to book a hotel in IT park for the second part of my stay. One negative point was the absence of the airport shuttle on arrival, althiugh the hitel had asked me for flight details.

Great Resort”

we stayed at the imperial palace waterpark resort and spa for 4 days. we had a fantastic time here with the facilities (pools, water slides, snorkeling). continental breakfast was great, however the food was a bit pricey but expected in a 5 star hotel. overall, imperial palace waterpark resort and spa's a great resort.

Great family resort”

Once you get through the main gate int the resort it is a true 5 star experience, but getting there is a nightmare, the location on Mactan island is in such a place that the traffic is always heavy - even at midnight. this means exporing areas outside the resort is not easy. if you would like to go to Cebu city, even though it only 25km expect to travel over 1 hour.

the best hotel”

We had the best resort experience here. It was raining that day and because it was a spur of the moment decision to visit Cebu, we were unprepared. My husband did not bring a pair of outside slippers so we went to the dining area with my hubby wearing bedroom slippers. A very kind F & B staff lent him a pair of rubber slippers. He was so surprised and I told him that it is for his safety, in case a spill happens he could land flat on his face with a pair of bedroom slippers on. This detail for resort guests' safety means a lot. All the staff are very friendly and accommodating, it is comforting for a first time parent who has to deal with a feisty toddler. Will definitely come back.