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JPark Island Resort and Waterpark
JPark Island Resort and Waterpark
JPark Island Resort and Waterpark
JPark Island Resort and Waterpark
JPark Island Resort and Waterpark
JPark Island Resort and Waterpark
JPark Island Resort and Waterpark

Removed from saved list

8.5

Excellent

4,253 reviews

4,253 reviews

Housekeeping50
Children's activities23
Food & Dining17
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Temple of Leah 9.3 km
Fort San Pedro 10.2 km
Casa Gorordo Museum 10.3 km
Yap Sandiego Ancestral House 10.4 km
Basilica De Sto. Nino 10.4 km
Magellan's Cross 10.6 km
Ayala Center 10.9 km
Colon Street 10.9 km
Taoist Temple 13.3 km
Tops Lookout 17.0 km
Nearby landmarks
Captain Hook's Pool 80 m
Mactan Island Dive Spots 170 m
K.I.Marine Sports Center - Day Tours 190 m
parking area 380 m
Save More Supermarket 540 m
Cebu White Sands Resort and Spa 560 m
Pawod Underwater Cave 950 m
Pawod 950 m
Costabella 1.2 km
Tambuli Seaside Living 1.4 km
2021

JPark Island Resort and Waterpark

M.L. Quezon Highway, Maribago, Lapu-Lapu City, Cebu , Mactan Island, Cebu, Philippines, 6015 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mactan Island part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent food & dining

Private beach

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [outdoor]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

38 travelers have booked today.

Value for money8.2
Distance to city center20 km
Location rating8.6
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport3.7 km

Rooms available at JPark Island Resort and Waterpark

Excellent
Room comfort & quality

8.3

Mactan Suite Ocean View Room
...
  • Room size: 76 m²/818 ft²
  • Ocean view
  • 1 king bed or 2 semi double...
Enter dates to see prices
Suite Ocean View
...
  • Room size: 110 m²/1184 ft²
  • Ocean view
  • 2 single beds and 1 king be...
Enter dates to see prices
Mactan Suite Room
...
  • Room size: 76 m²/818 ft²
  • Balcony/terrace
  • 1 king bed or 2 semi double...
Enter dates to see prices
Deluxe Ocean
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 2 semi double beds or 1 kin...
Enter dates to see prices
Cebu Family Suite
...
  • Room size: 110 m²/1184 ft²
  • Garden view
  • 2 single beds and 1 king be...
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 110 m²/1184 ft²
  • Garden view
Enter dates to see prices
Private Pool Villa
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
Enter dates to see prices
Cebu Family Ocean View Suite
...
  • Room size: 110 m²/1184 ft²
  • Sea view
  • 2 single beds and 1 king be...
Enter dates to see prices
Jacuzzi Villa
...
  • Room size: 80 m²/861 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at JPark Island Resort and Waterpark?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JPark Island Resort and Waterpark?

JPark Island Resort and Waterpark is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1100 PHP. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at JPark Island Resort and Waterpark also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, JPark Island Resort and Waterpark has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Cebu with private transportation, the resort can arrange taxi service.

Is breakfast offered at JPark Island Resort and Waterpark?

Wake up to a great buffet breakfast at JPark Island Resort and Waterpark.

What are my dining options at JPark Island Resort and Waterpark?

JPark Island Resort and Waterpark features 3 on-site restaurants for your dining convenience. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at JPark Island Resort and Waterpark?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at JPark Island Resort and Waterpark.

Can business events be hosted at JPark Island Resort and Waterpark?

On-site venues and convenient event services make JPark Island Resort and Waterpark an ideal choice for hosting events such as conferences and meetings. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at JPark Island Resort and Waterpark?

JPark Island Resort and Waterpark does permit smoking in some areas and is not 100% smoke-free.

What is the closest airport to JPark Island Resort and Waterpark?

The closest airport to JPark Island Resort and Waterpark is Mactan-Cebu International Airport, 3.7 km away.

What restaurants are nearby JPark Island Resort and Waterpark?

JPark Island Resort and Waterpark’s neighborhood is Mactan Island which includes popular restaurants such as Lantaw Native Restaurant, Scape Skydeck and Azure Beach Club.

What popular shopping places are close to JPark Island Resort and Waterpark?

Located in the Mactan Island area, JPark Island Resort and Waterpark is close to great shopping choices like Mactan Marina Mall and Gaisano Island Mall Mactan.

What are popular attractions near JPark Island Resort and Waterpark?

JPark Island Resort and Waterpark is located in Mactan Island area, which is famous for attractions such as Cebu White Sands Resort and Spa, Costabella and Tambuli Seaside Living.

What popular beaches are close to JPark Island Resort and Waterpark?

JPark Island Resort and Waterpark is located in the Mactan Island area, which includes Suba-Basbas Public Beach.

What popular natural sightseeing spots are close to JPark Island Resort and Waterpark?

JPark Island Resort and Waterpark is located within Mactan Island, which makes it conveniently close to natural sights including Pawod Underwater Cave and Airmen's Village.

See map

Explore the neighborhood

What people love about JPark Island Resort and Waterpark

  • 10

    Exceptional

    "Will be back there every chance we get ."

    peter

    |

    November 30, 2022

  • 10

    Exceptional

    "Loving our stay here,and will definitely come back"

    Frael

    |

    November 23, 2022

  • 10

    Exceptional

    "Variety of activities for the children including kids club but they loved the beach and pools, slides."

    Marilyn

    |

    November 22, 2022

Property ranking|Compared to 2,044 Cebu properties
See all rankings
Room comfort score
8.3/10
Room size
75 sqm.
Service score
8.9/10
Cleanliness score
8.7/10
Better than
98
%
of Cebu properties
Bigger than
98
%
of Cebu properties
Better than
93
%
of Cebu properties
Better than
93
%
of Cebu properties
Overall rating:

8.5

Excellent
4,253 reviews
Cleanliness
8.7
Facilities
8.9
Location
8.6
Read all reviews >
What travelers say they love:
Enjoyable facilities to kids even adults.
Nelpha from Philippines
Family with older children
More about JPark Island Resort and Waterpark

More about JPark Island Resort and Waterpark

JPark Island Resort and Waterpark

Get excited for all the adventures in Cebu with a stay at JPark Island Resort and Waterpark.
Enjoy all that JPark Island Resort and Waterpark has to offer! Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Cebu is made even more convenient with the taxi and shuttle services available at the resort.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Feel like doing nothing? Available services like room service let you get the most out of your time at JPark Island Resort and Waterpark. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at JPark Island Resort and Waterpark provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the resort, knowing that some selected rooms include blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at JPark Island Resort and Waterpark, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at JPark Island Resort and Waterpark begins with a delicious complimentary breakfast. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and casino.
Fill your days with the array of activities and facilities offered at JPark Island Resort and Waterpark. A beach that's accessible right from the resort puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the resort's pool.
At JPark Island Resort and Waterpark, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar. Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like motorized water sports. Challenge your travel group members or other guests to competitive fun, with the resort's mini golf course, dart board and ping-pong table.


Around the property

Be sure to visit some of the city's popular sights during your stay in Cebu. A full day's itinerary in JPark Island Resort and Waterpark often starts with a stop at Ayala Center located 10.9 km away.


Around the property

Be sure to visit some of the city's popular sights during your stay in Cebu. A full day's itinerary in JPark Island Resort and Waterpark often starts with a stop at Ayala Center located 10.9 km away.


Reasons to stay here

Compared to other accommodations in Cebu, facilities here are rated higher than 97% of them.
Compared to the city's accommodation options, this resort scored higher than 99% of them for food and dining.
According to guests who stayed here, this resort's room comfort is rated higher than 97% of other accommodations in Cebu.

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Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Swimming Pool

74 mentions

Food & Dining

60 mentions

Breakfast

52 mentions

Housekeeping

32 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Casino
  • Dart board
  • Fitness center
  • Game room
  • Garden
  • Massage
  • Mini golf course
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Private beach
  • Spa
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Kitchenette
  • LAN Internet in room [free]
  • Microwave
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Private beach access
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental

Location

M.L. Quezon Highway, Maribago, Lapu-Lapu City, Cebu , Mactan Island, Cebu, Philippines, 6015
Excellent
Location

8.6

Airports
  • Mactan-Cebu International Airport (CEB)
    3.7 km 29 min drive
  • Bohol–Panglao International Airport (TAG)
    82.9 km 4.1 hour drive
Public transportation
  • Cebu North Bus Terminal
    8.9 km
  • Cebu South Bus Terminal
    11.6 km
Hospital or clinic
  • H-Mall
    2.9 km
Shopping
  • J Centre Mall
    9.2 km
Convenience store
  • 7 Eleven
    2.6 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Temple of Leah
    9.3 km
  • Fort San Pedro
    10.2 km
  • Casa Gorordo Museum
    10.3 km
  • Yap Sandiego Ancestral House
    10.4 km
  • Basilica De Sto. Nino
    10.4 km
  • Magellan's Cross
    10.6 km
  • Ayala Center
    10.9 km
  • Colon Street
    10.9 km
  • Taoist Temple
    13.3 km
  • Tops Lookout
    17.0 km
Nearby landmarks
  • Captain Hook's Pool
    80 m
  • Mactan Island Dive Spots
    170 m
  • K.I.Marine Sports Center - Day Tours
    190 m
  • parking area
    380 m
  • Save More Supermarket
    540 m
  • Cebu White Sands Resort and Spa
    560 m
  • Pawod Underwater Cave
    950 m
  • Pawod
    950 m
  • Costabella
    1.2 km
  • Tambuli Seaside Living
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee1100 PHP
  • Distance from city center20 km
  • Travel time to airport (minutes)25
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors9
  • Number of restaurants3
  • Number of rooms 568
  • Room voltage220
  • Year property opened2014

Property announcements

Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

Reviews of JPark Island Resort and Waterpark from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities8.9
Location8.6
Room comfort and quality8.3
Service8.9
Value for money8.2
High score for Cebu
Rating
9+ Exceptional (992)
8-9 Excellent (434)
7-8 Very Good (425)
6-7 Good (128)
<6 Below Expectation (214)
Time of the year
Mar - May (509)
Jun - Aug (516)
Sep - Nov (600)
Dec - Feb (568)
All guests (3,799)
All room types
All languages

Show reviews that mention 

Showing 2,193 verified guest comments
12345
10.0
Exceptional
Arthelly from Philippines
Family with young children
Deluxe Room
Stayed 1 night in July 2021

One of a kind resort hotel”

Jpark is a "you've got it all resort" not only in Cebu but in the Philippines, if not the whole world. There's never a dull moment with Jpark because fun activities are in store for adults and children alike. They have a wide beach and a number of swimming pools for adults and kids. The resort facilities are really catered to let the guests experience a "five star hotel" experience. Each part of the resort is tailored fit to bring convenience and great experience to guests. And the most important thing is the customer service by its employees which is very good. We even experienced a good one when one of the breakfast buffet waiter named "Elexer" aside from making our buffet table clean is that he even volunteered to took picture of us as family, with the Jpark logo, which was just outside the Abalone restaurant, and its exemplary customer service! Kudos to Jpark hotel management and staff, may you continue to bring world class resort hotel experience to your guests, locals and foreigner alike. Keep it up!

Reviewed July 19, 2021

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Dear Valued Guest, What an amazing response to hearing from you! First of all, we thank you for taking the time to share your positive review. Your kind words are enough to motivate us more to provide our valuable guests and clients with the excellent quality of services that they deserve. Secondly, we would also like to express our gratitude for choosing our hotel as your main provider of leisure and relaxation. We are more than glad that we were able to satisfy you and made your stay an unforgettable one. We assure you that these will be shared with the management staff so that they will also be aware of your compliments. We look forward to your next visit and we hope to see you again soon. Best Regards, Jpark Island Resort and Waterpark, Mactan Cebu

Responded July 31, 2021
JPark Island Resort and Waterpark
10.0
Exceptional
Joseph from Philippines
Couple
Deluxe Ocean
Stayed 1 night in November 2021

Enjoyable and Relaxing”

It’s easily one of top 2 Resorts in Mactan, for me. The energy is relaxing and fun. I’ve seen a lot of families and children enjoyed themselves with the pool/beach and riding the “Throne”. The resort is sprawling and the grass is well maintained. It’s also a good memory to see Banana and Coconut trees along one corner of the trail. It’s a world class resort in many aspects and I enjoyed taking selfies with their elegant interiors and luxurious rooms. The corridors are carpeted too. We were upgraded from Deluxe Ocean view to a Suite. It was beautiful, huge and the view of the Ocean was awesome. The sanitized room has push button wall light controls, centralized aircon and hot shower, japanese bidet, new white towels, new white luxury high count bed sheets, several feather pillows and ergonomic coffee cups with saucers that are so enjoyable to hold. After we checked in we tried lunch buffet from The Abalone Restaurant. All the meat dishes they served were tasty and very tender. The staff are all courteous and helpful and there’s quite a number of them. I recommend everyone to take advantage of the current price coz it’s all worth it. Things to improve: no bath robes, can shampoo and conditioner smell like that of Shangrila, maybe sell those room ergonomic coffee cups and saucers

Reviewed November 02, 2021

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Dear Joseph, What an awesome feedback! It is such a pleasure to hear that we’ve made your stay unforgettable. We are more motivated in delivering a hospitality-driven service that surpasses our guest expectations and continues incomparable adventures and meaningful moments. Great experiences are meant to be shared and we will definitely take your compliments to the management and staff. We are looking forward to your next stay with us. Best Regards, Jpark Island Resort and Waterpark, Mactan Cebu

Responded March 26, 2022
JPark Island Resort and Waterpark
10.0
Exceptional
diane from Philippines
Family with young children
Deluxe Ocean
Stayed 1 night in June 2021

Family”

Since the hotel seems to be not fully booked, hotel allowed us to check in early (10am vs 2pm), place is very clean, staff are around to help in case you need anything, service is fast (food order, request in room, calls rtc), the facility seems well maintained and the pools with slides are very nice for children! I had an upset stomach and their medical team was very quick to assist (both nurse and doctor were available) and provided medicines.

Reviewed June 06, 2021

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Dear Diane, Thank you for taking the time to share with us your feedback during your stay. We appreciate and value your positive rating in line with our efforts to provide each and every guest with a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded June 24, 2021
JPark Island Resort and Waterpark
10.0
Exceptional
Imelda from Philippines
Family with teens
Deluxe Room
Stayed 2 nights in April 2022

JPark Island Resort”

Excellent facilities and very respectful and approachable staff. Food is great and the whole resort is clean and safe. Health and safety protocols are in place and followed. Check in and check out process is very smooth and orderly with highly trained staff. Will definitely come back and recommend to friends and family. Thank you JPark!!! More power!

Reviewed April 03, 2022

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Dear Imelda, What an amazing response to hear from you! First of all, we thank you for taking the time to share your positive review. Your kind words are enough to motivate us more to provide our valuable guests and clients with the excellent quality of services that they deserve. Secondly, we would also like to express our gratitude for choosing our hotel as your main provider of leisure and relaxation. We are more than glad that we were able to satisfy you and made your stay an unforgettable one. We assure you that these will be shared with the management staff so that they will also be aware of your compliments. We look forward to your next visit and we hope to see you again soon. Best Regards, Jpark Island Resort and Waterpark, Mactan Cebu

Responded April 04, 2022
JPark Island Resort and Waterpark
10.0
Exceptional
Jonalyn from Philippines
Family with young children
Deluxe Room
Stayed 1 night in May 2022

Exceptional”

Amazing and wonderful resort. One day was not enough for us to satisfied all the pools and the beach. It just that, the weather was so hot, but still me and my family had fun during our stay at Jpark Island Resort & Waterpark. Room was clean though it’s not that spacious. We enjoyed all the amenities. Hope to be back again …

Reviewed May 08, 2022

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Dear Jonalyn, Thank you for sharing your experience during your stay with us. We are glad to know that you experienced exceptional service as intended by the management and staff. Your positive comments are very much appreciated and we hope to see you again soon! Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded June 02, 2022
JPark Island Resort and Waterpark
10.0
Exceptional
John from United States
Couple
Deluxe Room
Stayed 2 nights in May 2022

5-Star Resort - Excellent Stay”

We stayed at JPark when we first arrived in Cebu for 2 nights. Was amazed at the beautiful rooms and facilities. The Waterpark, Beach have so much to offer. The staff was impeccable. I decided to get 3 more rooms for the end of our stay for family from out of town. Top Notch service for my family, including Breakfast and Ammenities throughtout property. We will definitely stay at JPARK next time we are in Cebu. Thank You. John Sanchez

Reviewed May 13, 2022

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Dear John, What an awesome feedback! It is such a pleasure to hear that we’ve made your stay unforgettable. We are more motivated in delivering a hospitality-driven service that surpasses our guest expectations and continues incomparable adventures and meaningful moments. Great experiences are meant to be shared and we will definitely take your compliments to the management and staff. We are looking forward to your next stay with us. Best Regards, Jpark Island Resort and Waterpark, Mactan Cebu

Responded June 02, 2022
JPark Island Resort and Waterpark
10.0
Exceptional
Kris from Philippines
Solo traveler
Deluxe Room
Stayed 1 night in December 2020

One of the best resorts in the Phil”

You will surely get what you pay for. The staff are so welcoming, accommodating and helpful. They also have pleasing personalities, always wears a smile when meeting you anywhere inside the facility and even over the phone you can hear their smile. I guess its one of the important things I seek when i stay in one place. The facilities are world-class. The hotel ensures proper hygiene and sanitation and observes high standard protocols for Covid-19 prevention. I will keep coming back for sure.

Reviewed December 14, 2020

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Dear Kris, Thank you for taking the time to share with us your feedback during your stay. We appreciate and value your positive rating in line with our efforts to provide each and every guest with a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded June 24, 2021
JPark Island Resort and Waterpark
10.0
Exceptional
Harlequin from Philippines
Family with young children
Deluxe Room
Stayed 1 night in September 2021

Best resort for families!”

The staff is really helpful. Because I couldn't keep my reservation, I phoned the resort a week before the date. They provided me directions on how to proceed. I gave the reservation to my brother-in-law's family. I asked Agoda to alter the primary guest's name to theirs instead. Fortunately, they agreed. The location is ideal for family holidays! When the staff observed that my baby was being finicky and unhappy during breakfast, they turned on the air conditioning at the buffet.

Reviewed September 05, 2021

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Dear Valued Guest, Thank you for taking the time to give us feedback. We are pleased that our excellent services and hardworking staff were able to make your stay here at our hotel an unforgettable one. As one of the leading leisure providers in the country, we assure you that we will continue to deliver and provide you with the services that you really deserve. With this, we look forward to serving you the next time you visit us again soon. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded September 06, 2021
JPark Island Resort and Waterpark
10.0
Exceptional
Francis from Philippines
Family with young children
Deluxe Ocean
Stayed 1 night in November 2021

A short but wonderful staycation”

We celebrated my birthday and anniversary at Jpark. It totally made my daughter happy and she wanted to stay longer. Thank you Jpark for making our stay enjoyable and it gave us a relaxing break from work. We will be coming back soon and longer to enjoy. Love our room and the ammenities! Staff were very hospitable, welcoming and most of all they had accomodated us in the most pleasing way that it made us feel like Jpark is our second home

Reviewed December 02, 2021

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Dear Francis, Thank you for sharing your experience during your stay with us. We are glad to know that you experienced exceptional service as intended by the management and staff. Your positive comments are very much appreciated and we hope to see you again soon! Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded March 26, 2022
JPark Island Resort and Waterpark
10.0
Exceptional
jennifer from Philippines
Family with young children
Deluxe Room
Stayed 1 night in May 2021

will be back next time!!”

i have always wanted to stay in this hotel for a very long time. ive already been in this resort when it was still called the imperial palace. my colleague brought us there for a quick visit/tour of the place. the second time i went there was my company's team building. it did not dissapoint! my children, husband and I loved the place! it was indeed a very happy mother's day for me😊😊😊

Reviewed May 11, 2021

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Dear Jennifer, Thank you for taking the time to share with us your feedback during your stay. We appreciate and value your positive rating in line with our efforts to provide each and every guest with a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded June 24, 2021
JPark Island Resort and Waterpark
10.0
Exceptional
Juwella from Philippines
Family with young children
Mactan Suite Room
Stayed 2 nights in October 2021

Family Oriented”

If your looking for a vacation with complete amenities. This is the place for you. So many activities for all ages! Its not so far from airport, cleanliness is superb, staff are warm, food is great too!

Reviewed April 22, 2022

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Dear Juwella, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Mactan Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest with a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded April 27, 2022
JPark Island Resort and Waterpark
10.0
Exceptional
Marry from Philippines
Family with young children
Deluxe Ocean
Stayed 1 night in November 2021

Phenomenal! You won't be disappointed!”

My family and I consider this the absolutely #1 resort on Mactan Island in the Philippines. It's a resort full of everything one would want in a 5-star operation. There are so many amenities for families of all ages! It's a great place for an extended family reunion, a single family getaway or a place for grandparents to bring the grandchildren! It's worth every cent they ask you for....and more!

Reviewed November 22, 2021

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Dear Marry, What an amazing response to hearing from you! First of all, we thank you for taking the time to share your positive review. Your kind words are enough to motivate us more to provide our valuable guests and clients with the excellent quality of services that they deserve. Secondly, we would also like to express our gratitude for choosing our hotel as your main provider of leisure and relaxation. We are more than glad that we were able to satisfy you and made your stay an unforgettable one. We assure you that these will be shared with the management staff so that they will also be aware of your compliments. We look forward to your next visit and we hope to see you again soon. Best Regards, Jpark Island Resort and Waterpark, Mactan Cebu

Responded March 26, 2022
JPark Island Resort and Waterpark
10.0
Exceptional
Bob from United States
Couple
Deluxe Ocean
Stayed 7 nights in March 2022

great”

great resort... delta sent my luggage to wrong place and was completely useless getting to me like they said so had no luggage for 5 days. the guy at the luggage handling department at resort researched and located my luggage got me the customs paperwork and sent it in for me then resort picked up at airport and brought to our room. amazing customer service. also breakfast buffet amazing

Reviewed April 09, 2022

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Dear Bob, Thank you for sharing your experience with us. The management and staff are more than glad that we’ve made your stay at our hotel fun and an unforgettable one. We assure you that we will continue to deliver with excellence and quality so that you, our valued guests and clients, will be provided with the services you deserve. We look forward to your next visit soon! Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded April 27, 2022
JPark Island Resort and Waterpark
10.0
Exceptional
Pach from Philippines
Couple
Pool Villa
Stayed 1 night in June 2022

Worth the stay!”

Me and my partner stayed overnight at one of their pool villas. It was incredibly spacious and clean. The place itself also has a waterpark where not only kids but adults can enjoy.

Reviewed June 19, 2022

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Dear Pach, Thank you for sharing your experience with us. The management and staff are more than glad that we’ve made your stay at our hotel a fun and an unforgettable one. We assure you that we will continue to deliver with excellence and quality so that you, our valued guests and clients, will be provided with the services you deserve. We look forward to your next visit soon! Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded July 12, 2022
JPark Island Resort and Waterpark
10.0
Exceptional
Kathleen from Philippines
Family with young children
Deluxe Ocean
Stayed 1 night in January 2021

Had a great time!”

Third time and it's more fun.. Booked 3 rooms at discounted rate. Thanks Agoda and Jpark! My nephew & niece were toddlers from our last visit..they both enjoyed the pool and the beach, now that they are a little more independent..as for my parents, having a lovely dinner at Havana by the Sea made it more memorable!

Reviewed January 13, 2021

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Dear Guest, Thank you for this awesome feedback! It is such a pleasure to hear that we’ve made your stay unforgettable. We are more motivated in delivering a hospitality-driven service that surpasses our guest expectations and continues incomparable adventures and meaningful moments. Great experiences are meant to be shared and we will definitely take your compliments to the management and staff. We are looking forward to your next stay with us. Best Regards, Jpark Island Resort and Waterpark, Mactan Cebu

Responded March 19, 2021
JPark Island Resort and Waterpark
10.0
Exceptional
Bayanjargal from Mongolia
Family with young children
Stayed 2 nights in January 2020

хамгийн хамгийн хамгийн”

өөрсдийн наран шарлагын хувийн хэсэгтэй, сноркоинг мөн хийдэг хэсэгтэй, усан парктай, казинотай, гэр бүлээрээ амрахад хамгийн тохиромжтой гайхалтай сонголттой өглөөний цайтай

Reviewed February 13, 2020

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Dear Bayanjargal, What an awesome feedback! It is such a pleasure to hear that we’ve made your stay unforgettable. We are more motivated in delivering a hospitality-driven service that surpasses our guest expectations and continue incomparable adventures and meaningful moments. Great experiences are meant to be shared and we will definitely take your compliments to the management and staff. We are looking forward to your next stay with us. Best Regards, Jpark Island Resort and Waterpark, Mactan Cebu

Responded February 29, 2020
JPark Island Resort and Waterpark
10.0
Exceptional
Maria from Philippines
Family with young children
Deluxe Room
Stayed 1 night in May 2021

Exceptional”

We booked 3 rooms using this site and it was a steal. The place is great especially the amenities. You have plenty if things to do inside. Just bring your rubber slippers coz the hotel won't provide especially if you want to go for a swimming at the beach. Overall experiences we had were awesome.. Shexz and families

Reviewed May 25, 2021

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Dear Maria, Thank you for taking the time to share with us your feedback during your stay. We appreciate and value your positive rating in line with our efforts to provide each and every guest with a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded June 24, 2021
JPark Island Resort and Waterpark
10.0
Exceptional
Yenie from Philippines
Family with young children
Deluxe Room
Stayed 1 night in October 2021

Great place for a very quick family vacation!”

Staff were very welcoming and the place is so perfect for a family with kids. Food in their Abalone restaurant were so delicious. Kids requested to come back and we can't wait to book for another family adventure in this resort.

Reviewed October 18, 2021

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Dear Valued Guest, Thank you for taking the time to share with us your feedback during your stay. We appreciate and value your positive rating in line with our efforts to provide each and every guest with a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded October 19, 2021
JPark Island Resort and Waterpark
10.0
Exceptional
ruthel from Philippines
Family with young children
Mactan Suite Ocean View Room
Stayed 2 nights in May 2022

Best for family outing”

We a have a 2 year old, and he enjoyed the pororo island which is the for us the main attraction for our child. There are also a number of pools with slides for kids, and for adventurer alike. 3 days 2 nights is not enough to try all the activities and amenities in the resort. We’ll surely back again

Reviewed June 06, 2022

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Dear ruthel, Thank you for taking the time to share with us your feedback during your stay. We appreciate and value your positive rating inline with our efforts to provide each and every guest with a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded July 12, 2022
JPark Island Resort and Waterpark
10.0
Exceptional
ADNELG from Philippines
Family with young children
Deluxe Ocean
Stayed 1 night in March 2022

Beautiful and fun resort!”

The place is so big with lots of options to choose from. My kids loved playing in their pools. Beach was great too. And we so loved the Fire dance! One night isnt enough. We will be back to spend more days at Jpark! Cant get enough

Reviewed April 20, 2022

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Dear Adnelg, Thank you for taking the time to share your unforgettable experience with us. We are glad that you enjoyed your stay at our hotel since it has always been our ultimate goal of making sure that our valued clients and guests will be provided with the exceptional services that they deserve. Rest assured that we will forward your good words to our management staff. We look forward to your next visit soon! Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded April 27, 2022
JPark Island Resort and Waterpark
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