JPark Island Resort and Waterpark
JPark Island Resort and Waterpark
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9.2
Exceptional

"Staff were great."

Ryan

|

April 6, 2018

Deluxe Room - Guestroom JPark Island Resort and Waterpark
Deluxe Room - Guestroom
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Swimming pool [outdoor] JPark Island Resort and Waterpark
Swimming pool [outdoor]
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Swimming pool [outdoor] JPark Island Resort and Waterpark
Swimming pool [outdoor]
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Aerial view JPark Island Resort and Waterpark
Aerial view
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See map JPark Island Resort and Waterpark
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Excellent
Location
8.3
See all 6 photos JPark Island Resort and Waterpark
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What guests are saying:
We had fun and we keep coming back for years
Alexander from Australia
Family with young children
we stayed for 2 nights and the kids enjoyed the waterpark. The hotel is quite expensive but they have very nice staff and great service. The location is far from the city. they have a shuttle but it's so traffic to go downtown...
Katherine from Philippines
Family with young children
we keep coming back for years
Alexander from Australia
Couple
People were nice and resort is new and good. Breakfast was great. Could be the best if with less Korean.
Jonghyun from South Korea
Family with young children
It was fun and nice!
Sykie from Philippines
Family with young children
We booked Deluxe room but they gave us Mactan Suite instead. We enjoyed our stay in JPark and will definitely be going back there soon.
Marx from Philippines
Family with young children
hotel condition is very good and location and service also good
Hyunjong from South Korea
Family with teens
What a great hotel! I have been to many family friendly resorts around Asia but J Park takes the cake! Amazing facilities, very friendly and helpful staff, rooms are big and comfortable and whilst the food is average, they definitely make it up in effort and service.
Ajay
Family with young children
Superb location. Great staff. Worth the price!
Cecille from Philippines
Family with teens
Food is excellent and there's tons of choices. Hotel room is huge and clean. Staffs are nice and friendly. Highly recommendable.
Carlito from Hong Kong
Family with teens

JPark Island Resort and Waterpark

Excellent location
What's nearby?
Excellent
From 2007 reviewsSee what guests said
8.4
/
10
Excellent facilities
8.8
Recommended by 94% of guests
Value for money7.9
Distance to city center20 km
Location rating8.3
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport4.3 km
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 14 times since yesterday | 39 travelers are looking at this property right now
Mactan Suite Ocean View Room
Mactan Suite Ocean View Room
...
  • Room size: 76 m²/818 ft²
  • Ocean view
  • 1 king bed or 2 semi double...
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Pool Villa
Pool Villa
...
  • Room size: 80.4 m²/865 ft²
  • Pool view
  • 1 king bed
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Deluxe Ocean
Deluxe Ocean
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 2 semi double beds or 1 kin...
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Mactan Suite Room
Mactan Suite Room
...
  • Room size: 76 m²/818 ft²
  • Balcony/terrace
  • 1 king bed or 2 semi double...
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Deluxe Room
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
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jacuzzi villa
jacuzzi villa
...
  • Room size: 80.4 m²/865 ft²
  • Balcony/terrace
  • 1 king bed
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Suite
Suite
...
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    Suite Ocean View
    Suite Ocean View
    ...
    • Ocean view
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    Mactan Suite
    Mactan Suite
    ...
    • Smoking allowed
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    Pool Access Villa
    Pool Access Villa
    ...
    • Smoking allowed
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    Have a question for JPark Island Resort and Waterpark?

    What people love about the property

    • 9.2
      Exceptional

      "Staff was friendly and great, amenities very good."

      Israel

      |

      October 16, 2017

    • 10.0
      Exceptional

      "Friendly staff, nice and clean room."

      Rolando

      |

      September 2, 2017

    • 8.8
      Excellent

      "Great view from our room, great ambiance, great experience."

      Rosalie

      |

      July 23, 2017

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    More about JPark Island Resort and Waterpark

    More about JPark Island Resort and Waterpark

    9.2
    Exceptional

    "Everything is Clean and safe"

    changkyu

    |

    October 19, 2017

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Feria
    9.1 km American, Asian, Chinese
    KFC
    9.2 km American, Fast food, Halal
    Dunkin' Donuts
    9.2 km American, Fast food
    Asian cuisine
    Asian cuisine
    Adora's Restaurant
    8.7 km Asian, European
    Cafe Breeze
    9.1 km Asian, Filipino, International
    Chowking
    9.2 km Asian, Chinese, Fast food
    Italian cuisine
    Italian cuisine
    Sbarro
    9.4 km Italian, Pizza
    Tavolata
    9.5 km Italian, Pizza
    Greenwich - Ayala Center Cebu
    9.6 km Italian, Pizza

    What they offer

    7.2
    Very good

    "Environment is nice and room is clean."

    TAN

    |

    March 25, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

    Real reviews from real guests

    Agoda Reviews (2007)Booking.com Reviews (302)
    8.4
    /
    10
    Cleanliness8.6
    Facilities8.8
    Location8.3
    Room comfort and quality8.3
    Service8.7
    Value for money7.9
    Provided by verified guests of Agoda
    All languages
    All guests (2007)
    All room types
    Showing 1470 verified guest comments
    12345
    9.6
    Exceptional
    Brian from United States
    Couple
    jacuzzi villa
    Stayed 5 nights in November 2018
    Great Place in Cebu”
    JPark Island Resort and Waterpark is a terrific, family-friendly place for a fun filled vacation. There is a plethora of activities for the kids as well as for the adults. The staff are extremely friendly and helpful. All-in-all, this is a great place to take the family.
    Reviewed November 21, 2018
    Dear Brian, Thank you for taking the time in giving us a feedback. We are pleased that our excellent services and hardworking staff were able to make your stay here at our hotel an unforgettable one. As one of the leading leisure providers in the country, we assure you that we will continue to deliver and provide you with the services that you really deserve. With this, we look forward to serve you the next time you visit us again soon. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
    Responded November 22, 2018
    JPark Island Resort and Waterpark
    10.0
    Exceptional
    Sasha from Japan
    Family with young children
    Mactan Suite Room
    Stayed 7 nights in August 2018
    Great resort for families ”
    The hotel was really amazing not just the activities but the staff was top notch. From check in to check out we were treated to 5 star treatment. Jonathan in the abalone is just a stand out for above the norm service
    Reviewed August 31, 2018
    Dear Sasha, What an awesome feedback! It is such a pleasure to hear that we’ve made your stay unforgettable. We are more motivated in delivering a hospitality-driven service that surpasses our guest expectations and continue incomparable adventures and meaningful moments. Great experiences are meant to be shared and we will definitely take your compliments to the management and staff. We are looking forward to your next stay with us. Best Regards, Jpark Island Resort and Waterpark, Cebu
    Responded September 03, 2018
    JPark Island Resort and Waterpark
    10.0
    Exceptional
    Jungin
    Family with young children
    Pool Villa
    Stayed 4 nights in December 2018
    Very good resort for family ”
    Resort is very good but outside resort is very dangerous but everything is in the hotel so no need to go out. Staff resolves everything what I demand and very friendly!
    Reviewed December 07, 2018
    Dear Jungin, Thank you for taking the time in sharing your unforgettable experience with us. We are glad that you enjoyed your stay at our hotel since it has always been our ultimate goal of making sure that our valued clients and guests will be provided with the exceptional services that they deserve. Rest assured that we will forward your good words to our management staff. We look forward to your next visit soon! Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
    Responded December 10, 2018
    JPark Island Resort and Waterpark
    10.0
    Exceptional
    Jeanette from United States
    Family with young children
    Mactan Suite Room
    Stayed 1 night in March 2018
    Awesome”
    Excellent hotel service and hospitality
    Reviewed December 06, 2018
    Dear Guest, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
    Responded December 07, 2018
    JPark Island Resort and Waterpark
    9.2
    Exceptional
    Stefanie from Philippines
    Family with young children
    Mactan Suite Room
    Stayed 1 night in October 2018
    The staff are the heart of this place”
    All of the staff from check-in to cart driver to Security guards and gardeners along the pathways were so warm and friendly. The people in Abalone Restaurant were amazing as they surprised my daughter with a song and cake for her birthday. I’d like to commend Excel for his exceptional service as he was attentive to us the entire time. His efficiency and genuine persona is truly amazing. Keep it up and hope to see you when we return!
    Reviewed October 23, 2018
    Dear Stefanie, Thank you for taking the time in sharing your unforgettable experience with us. We are glad that you enjoyed your stay at our hotel since it has always been our ultimate goal of making sure that our valued clients and guests will be provided with the exceptional services that they deserve. Rest assured that we will forward your good words to our management staff. We look forward to your next visit soon! Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
    Responded October 24, 2018
    JPark Island Resort and Waterpark
    9.6
    Exceptional
    Joonsik from South Korea
    Family with young children
    Deluxe Room
    Stayed 4 nights in October 2018
    Our perfect stay for annual vacation.”
    Nice staff and great facilities. For this year, we stay at JPark 3 years continuously but always satisfy and coming back with good memories. Small necessity of improvements are breakfast meal at abalone is still jammed that need to disperse. I prepared mosquito patch but still bitten several spot.
    Reviewed October 16, 2018
    Dear Guest, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
    Responded October 16, 2018
    JPark Island Resort and Waterpark
    10.0
    Exceptional
    VICTORIANO from Philippines
    Family with young children
    Pool Villa
    Stayed 2 nights in April 2018
    Amazing Pool Villa”
    Loved it. I asked for an extra bed and requested for 2 but the front desk only allowed one bed. I like sleeping alone in the bed and the bed there is only a king bed. I want my 2 kids to have a bed each. Mind you there is a charge of 1,000 pesos per bed. Anyway, a minor glitch won't make my vacation bad. The pool villa is amazing. My kids like the slides but when they are asleep already, I use the pool until the early morning. On one night, we receive a call from the front desk that we are noisy around 2am. My kids were just talking at the pool and we do not have neighbors. I asked the staff in the morning and they told me, it might be the Koreans, they like it quiet. As for me, that's the reason why I rented a villa. And by the way, close the windows if you want it silent. The food is DELICIOUS. No kidding. The price is just right. Not to expensive, not too cheap. I ordered too much food that my bill was quite big when I checked out.
    Reviewed April 12, 2018
    Dear Victoriano, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
    Responded April 13, 2018
    JPark Island Resort and Waterpark
    8.0
    Excellent
    VILDESA from Philippines
    Couple
    Mactan Suite Ocean View Room
    Stayed 1 night in April 2018
    The hotel is good but still disappointed”
    The hotel is good but was disappointed because of their casino. The hotel is owned by a Korean and Filipino Nationality, and yet they dont allow FILIPINO passport to play in their CASINO, even if its an INHOUSE GUEST. They will only allow FOREIGN passport to play. WTF?!!! how racist can that be?? You think only foreign passport can afford to play casino? Take note, they are making money in OUR COUNTRY (PHILIPPINES) and they accept all nationalities to play in their CASINO except FILIPINOS??? Hmmn.. maisumbong nga kay Duterte.. :), ng mapasara yang Casino nila.
    Reviewed April 06, 2018
    Dear Guest, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
    Responded April 10, 2018
    JPark Island Resort and Waterpark
    7.6
    Very good
    anja from Denmark
    Family with young children
    Deluxe Room
    Stayed 4 nights in November 2018
    Value for money”
    Friendly staff, fun waterpark and close to good restaurants. The only Think that not was good was the cleaning. We only got water 1 out of 4 nights and shampoo and showergel 2 out of 4 nights.
    Reviewed December 06, 2018
    Dear Anja, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Mactan Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
    Responded December 07, 2018
    JPark Island Resort and Waterpark
    8.8
    Excellent
    Roseneth from Philippines
    Couple
    Deluxe Room
    Stayed 1 night in June 2018
    Excellent”
    I have stayed in quite few resorts in Mactan and considering the price and the accomodation I got( which is Deluxe Room ) I can say that their deluxe room is smaller than the others. The staffs were excellent, accomodating, hospitable and helpful. Checking in is so easy unlike in some that took a while to line up.The food was yummy. We only ate their breakfast buffet because we had tour in the City that day and at night we had some drinks and it was so cozy. Overall, the facilities were excellent. I just had a minor accident wherein I stepped on a broken glass while walking near the kids pool area. But nonetheless, it was not intentional to put it there and when I went to the clinic they facilitated me right away. I will surely comeback and of course recommend it to my friends. I even planned to bring my family next time. :)
    Reviewed July 02, 2018
    Dear Roseneth, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
    Responded July 02, 2018
    JPark Island Resort and Waterpark
    9.2
    Exceptional
    rochelle from Philippines
    Family with teens
    Deluxe Room
    Stayed 1 night in June 2018
    Our children had a great time in the water park:)”
    The waterpark and all the other activities made our stay enjoyable. There are interesting things to do for the older kids as well as the younger ones. Although there were lots of visitors during our stay, it did not feel cramp up because of the big area and the many pool options. It was a wonderful experience for our kids.
    Reviewed June 19, 2018
    8.8
    Excellent
    scott from Canada
    Family with teens
    jacuzzi villa
    Stayed 4 nights in October 2018
    great place for kids”
    this is a great place to bring whole family, we had a great time, so much to do there. and staff are wonderful
    Reviewed November 03, 2018
    Dear Scott, Thank you for taking the time in sharing your unforgettable experience with us. We are glad that you enjoyed your stay at our hotel since it has always been our ultimate goal of making sure that our valued clients and guests will be provided with the exceptional services that they deserve. Rest assured that we will forward your good words to our management staff. We look forward to your next visit soon! Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
    Responded November 05, 2018
    JPark Island Resort and Waterpark
    8.0
    Excellent
    aneek from Australia
    Couple
    Deluxe Room
    Stayed 2 nights in November 2017
    A place to meet Koreans”
    If you like Koreans then stay here!.. this place has more Koreans that South Korea!... which is fine as long as you don’t mind being surrounded by loud, pushing, shoving, que jumping, type of people around you!.. if you are after a quiet, soothing, relaxing holiday then this is not the Hotel for you!
    Reviewed November 25, 2017
    Dear Aneek, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
    Responded November 27, 2017
    JPark Island Resort and Waterpark
    8.8
    Excellent
    Kristy from Philippines
    Family with teens
    Mactan Suite Ocean View Room
    Stayed 2 nights in May 2017
    Perfect weekend getaway!”
    It was a perfect weekend getaway for our family, there's tons of activities in the resort good for the young and the young at heart. Staffs are friendly and helpful. Great view from our room, great ambiance, great experience.
    Reviewed July 23, 2017
    8.0
    Excellent
    Sam from Philippines
    Family with young children
    Deluxe Room
    Stayed 3 nights in April 2017
    Great pool but no beach”
    We loved your resort because it is very, very child friendly. So much to do for the whole family, friendly staff, acceptable food. But please don't say you have a beach because you absolutely do not. There was a make shift area with white sand and lounge chairs overlooking the sea but once you go down those steps, the water was horrible! It is only good to be used as a boat dock but definitely not for swimming.
    Reviewed July 05, 2017
    Dear Sam, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
    Responded November 03, 2017
    JPark Island Resort and Waterpark
    10.0
    Exceptional
    Van from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in June 2017
    Perfect Getaway for the Kids”
    The front desk officer, Stephanie, was very warm and accommodating. We had three rooms, including a pool villa. All of our needs were quickly addressed. The staff are so friendly and the place is very well kept. The pools and slides in JPark are the best beach facilities for kids in the whole of Mactan Island. I'm looking forward to my next visit in this place. 😊
    Reviewed June 14, 2017
    Dear Van, Thank you for sharing your experience during your stay with us. We were delighted that you have chosen us for your vacation. We are glad to know that you experienced an exceptional service as intended by the management and staff. Your positive comments are very much appreciated and we hope to see you again soon! Sincerely, Jpark Island Resort and Waterpark, Cebu
    Responded November 03, 2017
    JPark Island Resort and Waterpark
    9.2
    Exceptional
    Patrolena from South Africa
    Family with young children
    Deluxe Ocean
    Stayed 1 night in September 2016
    Excellent Service”
    We had to wait for a few minutes because our room was not ready upon check-in which was a little disappointing but after that I have to admit that every time we requested something they staff responded immediately and met our needs. Sometimes house cleaning would bring us fresh towels or water even if we didn't request it and this was really impressive. My kids loved the waterpark and had a great time.
    Reviewed September 19, 2016
    Dear Patrolena, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
    Responded December 19, 2017
    JPark Island Resort and Waterpark
    9.2
    Exceptional
    Patrolena from South Africa
    Family with young children
    Deluxe Ocean
    Stayed 1 night in September 2016
    Friendly staff and great waterpark”
    The staff were very friendly. We asked for twin beds but only a King size bed was available so they offered to give us an extra bed free of charge. This was wonderful. There are so many things to do besides the water park like the snorkeling which was also free. My kids enjoyed the go-karts and miniature golf even though you have to pay extra for it. We had a great time.
    Reviewed September 19, 2016
    Dear Patrolena, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
    Responded December 19, 2017
    JPark Island Resort and Waterpark
    9.2
    Exceptional
    Patrolena from South Africa
    Family with young children
    Deluxe Ocean
    Stayed 1 night in September 2016
    Great Waterpark”
    We stayed for 3 nights and my family had a great time. My kids enjoyed the water park. There was so much to do. The service was really exceptional and the staff very friendly. I will definitely recommend this hotel.
    Reviewed September 19, 2016
    Dear Patrolena, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
    Responded December 19, 2017
    JPark Island Resort and Waterpark
    9.2
    Exceptional
    Jim from South Korea
    Family with young children
    Deluxe Ocean
    Stayed 1 night in June 2016
    Expensive, But Very Nice”
    Quite pricey, but large pools, water slides, and plenty to do. This is a perfect place for a family with kids to just chill and have a painless vacation. There is a free concert and fire show at night. The fire dancers will pose for pictures afterwords. There is a pricey buffet, but you can also order a la carte at the buffet restaurant, which we found a much better deal. You can also go outside the resort to eat which is obviously cheaper. Rooms were clean.
    Reviewed June 27, 2016
    Dear Jin, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
    Responded December 19, 2017
    JPark Island Resort and Waterpark
    12345
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    • Excellent location
    • SM City Cebu