JPark Island Resort and Waterpark
Deluxe Room JPark Island Resort and Waterpark
Lobby JPark Island Resort and Waterpark
Swimming pool [outdoor] JPark Island Resort and Waterpark
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8.5
Excellent
12.4% this month
/10
(2490 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location
Parking
FREE
  • Mactan Island Dive Spots170 m
  • K.I.Marine Sports Center - Day Tours190 m
  • Mactan Doctors Hospital3.5 km
  • Mactan Shrine3.77 km
  • Sutukil Seafood Market3.77 km
  • Mactan Island Golf Club4.24 km
  • Mactan-Cebu International Airport4.31 km
  • Mom And Kids Clinic4.33 km
  • Cebu Happy World Museum4.78 km
  • Artevalman Handicraft Market5.1 km
  • Free Wi-Fi

    JPark Island Resort and Waterpark

    M.L. Quezon Highway, Brgy.Maribago, Mactan Island, Cebu, Philippines, 6015 - See map
    "Clean, comfortable, fun, great food choices, water slides, pool, lazy river, beach area, casino, massage, room service, restaurants, buffet oh my!"
    Bryce - December 28, 2018
    Exceptional reputation
    Recommended by 93% of guests
    Excellent facilities on premise
    8.9 facilities on premise
    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 52 times | 28 travelers are looking at this property right now

    Property ranking|Compared to 3,917 Cebu properties
    See all rankings
    Room comfort score
    8.3/10
    Room size
    65 sqm.
    Service score
    8.8/10
    Cleanliness score
    8.7/10
    Better than
    99
    %
    of Cebu properties
    Bigger than
    99
    %
    of Cebu properties
    Better than
    98
    %
    of Cebu properties
    Better than
    98
    %
    of Cebu properties
    Value for money8.0
    Distance to city center20 km
    Location rating8.4
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport4.3 km

    Rooms available at JPark Island Resort and Waterpark

    8.3
    Excellent
    Room comfort & quality
    Mactan Suite Ocean View Room
    Mactan Suite Ocean View Room
    ...
    • Room size: 76 m²/818 ft²
    • Ocean view
    • 1 king bed or 2 semi double...
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Ocean
    Deluxe Ocean
    ...
    • Room size: 38 m²/409 ft²
    • Ocean view
    • 2 semi double beds or 1 kin...
    Enter dates to see prices
    Pool Villa
    Pool Villa
    ...
    • Room size: 80 m²/861 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Mactan Suite Room
    Mactan Suite Room
    ...
    • Room size: 76 m²/818 ft²
    • Balcony/terrace
    • 1 king bed or 2 semi double...
    Enter dates to see prices
    jacuzzi villa
    jacuzzi villa
    ...
    • Room size: 80 m²/861 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Suite
    Suite
    ...
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      Suite Ocean View
      Suite Ocean View
      ...
      • Ocean view
      Enter dates to see prices
      Mactan Suite Ocean View
      Mactan Suite Ocean View
      ...
      • Room size: 76 m²/818 ft²
      Enter dates to see prices
      CEBU SUITE OCEAN VIEW
      CEBU SUITE OCEAN VIEW
      ...
      • Room size: 110 m²/1184 ft²
      Enter dates to see prices

      What people love about JPark Island Resort and Waterpark

      • 9.6
        Exceptional
        Breakfast

        "The staff were all courteous, Buffet breakfast was good."

        Aislinn

        |

        January 3, 2019

      • 7.6
        Very good

        "The pools, slides and other activities were great fun."

        Sandrine

        |

        August 11, 2018

      • 9.6
        Exceptional

        "All-in-all, this is a great place to take the family."

        Brian

        |

        November 21, 2018

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      More about JPark Island Resort and Waterpark

      More about JPark Island Resort and Waterpark

      8.8
      Excellent

      "staff are wonderful"

      scott

      |

      November 3, 2018

      An overview

      Show less

      What they offer

      9.6
      Exceptional
      Staff 

      "The staff are extremely friendly and helpful."

      Brian

      |

      November 21, 2018

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      American cuisine
      American cuisine
      Feria
      9.1 km American, Asian, Chinese
      KFC
      9.2 km American, Fast food, Halal
      Dunkin' Donuts
      9.2 km American, Fast food
      Asian cuisine
      Asian cuisine
      Adora's Restaurant
      8.7 km Asian, European
      Cafe Breeze
      9.1 km Asian, Filipino, International
      Chowking
      9.2 km Asian, Chinese, Fast food
      Italian cuisine
      Italian cuisine
      Sbarro
      9.4 km Italian, Pizza
      Tavolata
      9.5 km Italian, Pizza
      Greenwich - Ayala Center Cebu
      9.6 km Italian, Pizza

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

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      Announcements

      Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

      Reviews of JPark Island Resort and Waterpark from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (2490)
      8.5
      /
      10
      Excellent
      12.4% this month
      Cleanliness8.6
      Facilities8.9
      Location8.4
      Room comfort and quality8.3
      Service8.8
      Value for money8.0
      Rating
      9+ Exceptional (712)
      8-9 Excellent (366)
      7-8 Very Good (361)
      6-7 Good (112)
      <6 Below Expectation (174)
      Time of the year
      Mar - May (433)
      Jun - Aug (422)
      Sep - Nov (412)
      Dec - Feb (458)
      All guests (2490)
      All room types
      All languages

      Show reviews that mention 

      Showing 1725 verified guest comments
      12345
      9.2
      Exceptional
      Gerhard from Philippines
      Family with young children
      Deluxe Ocean
      Stayed 3 nights in April 2019

      Again our entire family with 6 Adults and 4 Children had a great time ”

      Our children had a great time in the pools and on the water slides. The facilities where well maintained and clean. Unfortunately the beach was not at all presentable. The water was dirty and there was always a full bowl of fish feed - looks like that the kitchen disposed food scraps there - and the people are feeding the fish by hand-full. Very unhygienic. Our beach front rooms where ok but getting a little outdated. Everything was functioning and clean. However it took some time everyday until the rooms where made up. The entire staff from the reception to the pool area and the restaurants where extremely friendly, courteous and helpful. The manager of the restaurant even reserved for us 10 every morning a nice round table for breakfast even it is not customary there. All in all we had a good time there and certainly would come back. We look forward that the beach area is getting cleaned and the fish feeding should be stopped!

      Reviewed May 01, 2019

      Dear Guest, Thank you for taking your time in sharing your experience with us. Our commitment is in giving our guests the time of their lives. We consistently delight our guests by delivering an experience of superior hospitality underlined by a dedication to excellence in everything that we do. We hope to see you again soon. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

      Responded May 07, 2019
      JPark Island Resort and Waterpark
      9.6
      Exceptional
      Lani from United States
      Family with young children
      Deluxe Room
      Stayed 5 nights in June 2019

      large family group”

      Great place to go with kids. We had a 3 year old, 2 babies, parents and grandparents. We all enjoyed the pools and toys, a boat trip, the excellent breakfast, and most of all, the kind and thoughtful staff. Definitely a good family vacation spot.

      Reviewed July 06, 2019
      6.8
      Good
      Clement from Singapore
      Family with young children
      Mactan Suite Ocean View Room
      Stayed 1 night in June 2019

      Great service to expats. Not so much to locals. ”

      Booked a room for my wife and children during the holidays. My wife is Filipino by birth but now carrying a Singapore passport. Everywhere she went in the hotel she would get substandard service from the security guard to the towel boys to the waiters in the restaurants. They would happily smile and serve the next Korean / White guy standing in line for service but because she looked local the staff ignored her requests. I’m puzzled because Filipinos have been known to be friendly and provide great service but i guess that’s only reserved to the foreigners.

      Reviewed June 24, 2019
      6.0
      Nava from Philippines
      Family with teens
      Deluxe Ocean
      Stayed 3 nights in June 2019

      Above average”

      When I arrived they took my cridit card charged 9000 php so I can charge all meals to my room When I left my bill was only 8600 php Now they tell me it would take up to 2 months to get refund I think this place is very expensive not worth the money

      Reviewed June 07, 2019
      7.6
      Very good
      Maria from Singapore
      Family with teens
      Deluxe Room
      Stayed 2 nights in June 2019

      great place with kids ”

      The place is not very crowded in June. Nice water park for kids to spend time. No need to queue for slides. what my kids of 13 n 10 love most was the fish feeding . There is no nice sandy beaches like you see in any island however there is a man made beach for lying around. there is concrete steps leading into pretty clear water where there are lots of fishes. Free bread for feeding . i guess the fishes are use to swimming close to get thier food. we swam and feed and fishes are all round us , no need to go too deep.

      Reviewed June 07, 2019

      Hi Maria. We appreciate your time for sharing your feedback to us. We apologize for the inconvenience, we would like to inform you that we are expanding that has a large shoreline on the other side of the resort. Rest assured, your comments will be forwarded to the appropriate departments to address these issues and implement corrective actions. Please expect that we will continue to be a place that provides great experiences to all of our guests. Thank you for choosing Jpark Island Resort & Waterpark, Mactan Cebu and we hope that you will consider us on your next visit!

      Responded June 07, 2019
      JPark Island Resort and Waterpark
      8.4
      Excellent
      Franz from Australia
      Family with young children
      Deluxe Room
      Stayed 1 night in January 2019

      Great place for fun and excitement”

      Pros: loved the water park. Clean and spacious rooms good for 4 people. Good value for money for the amenities you get (inc. water park). Good variety of eating options. Hotel staff friendly and helpful. Acceptable distance to airport Cons: a little pricey all around inc. food, airport transfer and loss of access cards. Far from Cebu City. Beach was underwhelming. Would definitely stay here again

      Reviewed January 22, 2019

      Dear Franz, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Mactan Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

      Responded January 22, 2019
      JPark Island Resort and Waterpark
      9.6
      Exceptional
      Aislinn from Philippines
      Family with young children
      Mactan Suite Room
      Stayed 2 nights in December 2018

      Very Considerate! Thanks to Reservations Team: :)”

      I initially booked a Mactan Suite via Agoda and I tried to coordinate with JPark directly if they can upgrade our room to a Cebu Suite (with fee) and they agreed. But the best thing during our stay is that they were considerate to move our Reservation to another date due to the Bad weather last Dec 29. They were also able to make a way to accommodate us on our desired date which was a Peak Season (Jan 1-3). The staff were all courteous, Buffet breakfast was good. Room was Clean. Cons : There’s a slight smell along the hallway? 😂 and its a bit pricey for a Local Filipino. 80% - 90% of the guests were foreigners 😂 But overall, it was a good experience!

      Reviewed January 03, 2019

      Dear Aislinn, Thank you for taking the time in sharing your unforgettable experience with us. We are glad that you enjoyed your stay at our hotel since it has always been our ultimate goal of making sure that our valued clients and guests will be provided with the exceptional services that they deserve. Rest assured that we will forward your good words to our management staff. We look forward to your next visit soon! Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

      Responded January 04, 2019
      JPark Island Resort and Waterpark
      10.0
      Exceptional
      Sasha from Japan
      Family with young children
      Mactan Suite Room
      Stayed 7 nights in August 2018

      Great resort for families ”

      The hotel was really amazing not just the activities but the staff was top notch. From check in to check out we were treated to 5 star treatment. Jonathan in the abalone is just a stand out for above the norm service

      Reviewed August 31, 2018

      Dear Sasha, What an awesome feedback! It is such a pleasure to hear that we’ve made your stay unforgettable. We are more motivated in delivering a hospitality-driven service that surpasses our guest expectations and continue incomparable adventures and meaningful moments. Great experiences are meant to be shared and we will definitely take your compliments to the management and staff. We are looking forward to your next stay with us. Best Regards, Jpark Island Resort and Waterpark, Cebu

      Responded September 03, 2018
      JPark Island Resort and Waterpark
      8.0
      Excellent
      Michelle from United States
      Family with young children
      Deluxe Ocean
      Stayed 4 nights in February 2019

      Great Waterpark but rooms are disappointing”

      The waterpark at this hotel is amazing!! My kids loved the waterslides and lazy river. The room however was very disappointing. We booked the room with two double beds but when we got there the size of the beds were only slightly larger than twin size beds. This was not comfortable for two adults and two children ages 8 and 10.

      Reviewed March 02, 2019

      Dear Michelle, Thank you for taking your time in sharing your experience with us. Our commitment is in giving our guests the time of their lives. We consistently delight our guests by delivering an experience of superior hospitality underlined by a dedication to excellence in everything that we do. We hope to see you again soon. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

      Responded March 04, 2019
      JPark Island Resort and Waterpark
      9.6
      Exceptional
      JUDE from Philippines
      Couple
      Deluxe Room
      Stayed 2 nights in May 2019

      It was Good!”

      It would have been BEST... if not for the WARM ROOM TEMPERATURE... which disturbed or Rest! We were at ROOM 806

      Reviewed June 03, 2019

      Hi Jude, Thank you for taking the time to share your experience with us. Jpark Island Resort & Waterpark, Mactan Cebu appreciates and values your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are currently investigating this matter to address the said issue. We will get back to you once we get the findings of our investigation. Hoping for your kind consideration. Thank you very much. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

      Responded June 07, 2019
      JPark Island Resort and Waterpark
      10.0
      Exceptional
      VICTORIANO from Philippines
      Family with young children
      Pool Villa
      Stayed 2 nights in April 2018

      Amazing Pool Villa”

      Loved it. I asked for an extra bed and requested for 2 but the front desk only allowed one bed. I like sleeping alone in the bed and the bed there is only a king bed. I want my 2 kids to have a bed each. Mind you there is a charge of 1,000 pesos per bed. Anyway, a minor glitch won't make my vacation bad. The pool villa is amazing. My kids like the slides but when they are asleep already, I use the pool until the early morning. On one night, we receive a call from the front desk that we are noisy around 2am. My kids were just talking at the pool and we do not have neighbors. I asked the staff in the morning and they told me, it might be the Koreans, they like it quiet. As for me, that's the reason why I rented a villa. And by the way, close the windows if you want it silent. The food is DELICIOUS. No kidding. The price is just right. Not to expensive, not too cheap. I ordered too much food that my bill was quite big when I checked out.

      Reviewed April 12, 2018

      Dear Victoriano, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu

      Responded April 13, 2018
      JPark Island Resort and Waterpark
      8.0
      Excellent
      aneek from Australia
      Couple
      Deluxe Room
      Stayed 2 nights in November 2017

      A place to meet Koreans”

      If you like Koreans then stay here!.. this place has more Koreans that South Korea!... which is fine as long as you don’t mind being surrounded by loud, pushing, shoving, que jumping, type of people around you!.. if you are after a quiet, soothing, relaxing holiday then this is not the Hotel for you!

      Reviewed November 25, 2017

      Dear Aneek, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

      Responded November 27, 2017
      JPark Island Resort and Waterpark
      9.2
      Exceptional
      Israel from Israel
      Family with young children
      Deluxe Room
      Stayed 5 nights in October 2017

      very good place for family with young kids”

      we stayed for 5 nights, took a twin room with an extra bed which was goof enough for parents+2kids+grandmother. the price on Agoda was the cheapest of all online options. staff was friendly and great, amenities very good. the location is not so good. there is nothing much out of the hotel and the city is abt an hour drive away. the hotel is good for families who want to stay at the beach/pool/room all their stay. if you want to take day trips the place is not so good.

      Reviewed October 16, 2017

      Dear Israel, Thank you very much for your feedback on your stay with Jpark Island Resort and Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

      Responded October 25, 2017
      JPark Island Resort and Waterpark
      8.0
      Excellent
      Sam from Philippines
      Family with young children
      Deluxe Room
      Stayed 3 nights in April 2017

      Great pool but no beach”

      We loved your resort because it is very, very child friendly. So much to do for the whole family, friendly staff, acceptable food. But please don't say you have a beach because you absolutely do not. There was a make shift area with white sand and lounge chairs overlooking the sea but once you go down those steps, the water was horrible! It is only good to be used as a boat dock but definitely not for swimming.

      Reviewed July 05, 2017

      Dear Sam, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

      Responded November 03, 2017
      JPark Island Resort and Waterpark
      10.0
      Exceptional
      Van from Philippines
      Family with young children
      Deluxe Room
      Stayed 1 night in June 2017

      Perfect Getaway for the Kids”

      The front desk officer, Stephanie, was very warm and accommodating. We had three rooms, including a pool villa. All of our needs were quickly addressed. The staff are so friendly and the place is very well kept. The pools and slides in JPark are the best beach facilities for kids in the whole of Mactan Island. I'm looking forward to my next visit in this place. 😊

      Reviewed June 14, 2017

      Dear Van, Thank you for sharing your experience during your stay with us. We were delighted that you have chosen us for your vacation. We are glad to know that you experienced an exceptional service as intended by the management and staff. Your positive comments are very much appreciated and we hope to see you again soon! Sincerely, Jpark Island Resort and Waterpark, Cebu

      Responded November 03, 2017
      JPark Island Resort and Waterpark
      9.2
      Exceptional
      Patrolena from South Africa
      Family with young children
      Deluxe Ocean
      Stayed 1 night in September 2016

      Excellent Service”

      We had to wait for a few minutes because our room was not ready upon check-in which was a little disappointing but after that I have to admit that every time we requested something they staff responded immediately and met our needs. Sometimes house cleaning would bring us fresh towels or water even if we didn't request it and this was really impressive. My kids loved the waterpark and had a great time.

      Reviewed September 19, 2016

      Dear Patrolena, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

      Responded December 19, 2017
      JPark Island Resort and Waterpark
      9.2
      Exceptional
      Patrolena from South Africa
      Family with young children
      Deluxe Ocean
      Stayed 1 night in September 2016

      Friendly staff and great waterpark”

      The staff were very friendly. We asked for twin beds but only a King size bed was available so they offered to give us an extra bed free of charge. This was wonderful. There are so many things to do besides the water park like the snorkeling which was also free. My kids enjoyed the go-karts and miniature golf even though you have to pay extra for it. We had a great time.

      Reviewed September 19, 2016

      Dear Patrolena, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

      Responded December 19, 2017
      JPark Island Resort and Waterpark
      9.2
      Exceptional
      Patrolena from South Africa
      Family with young children
      Deluxe Ocean
      Stayed 1 night in September 2016

      Great Waterpark”

      We stayed for 3 nights and my family had a great time. My kids enjoyed the water park. There was so much to do. The service was really exceptional and the staff very friendly. I will definitely recommend this hotel.

      Reviewed September 19, 2016

      Dear Patrolena, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

      Responded December 19, 2017
      JPark Island Resort and Waterpark
      9.2
      Exceptional
      Jim from South Korea
      Family with young children
      Deluxe Ocean
      Stayed 1 night in June 2016

      Expensive, But Very Nice”

      Quite pricey, but large pools, water slides, and plenty to do. This is a perfect place for a family with kids to just chill and have a painless vacation. There is a free concert and fire show at night. The fire dancers will pose for pictures afterwords. There is a pricey buffet, but you can also order a la carte at the buffet restaurant, which we found a much better deal. You can also go outside the resort to eat which is obviously cheaper. Rooms were clean.

      Reviewed June 27, 2016

      Dear Jin, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

      Responded December 19, 2017
      JPark Island Resort and Waterpark
      8.0
      Excellent
      Zi from Singapore
      Family with young children
      Deluxe Ocean
      Stayed 3 nights in May 2016

      Nice resort great for kids”

      The resort has all the things that you need for a holiday with kids. The water park is nice but gets really crowded in the weekend. Our room was on the 3rd floor only unfortunately and does not really have an ocean view like what we had booked. As we were instead given a spa room, the only sink was available in the pantry. So everytime we go to toilet, we had to go to the pantry to wash our hands, out of place.

      Reviewed May 29, 2016
      12345
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      JPark Island Resort and Waterpark
      |Excellent 8.5
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