2015
Excellent 8.1
Based on 860 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 860 reviews
  • Cleanliness 8.6
  • Facilities 8.7
  • Location 7.7
  • Room comfort and quality 8.3
  • Service 8.6
  • Value for money 7.4
  • Food and dining 8.0
Sort by

SIU from China
Couples
Deluxe Room
Stayed 2 nights in February 2015
comfortable
"staff friendy & good food & very clean room"
We love it
Reviewed February 26, 2015
Did you find this review helpful?

Cynthia from Philippines
Families with older children
jacuzzi villa
Stayed 2 nights in February 2015
Family bonding
Service is superb, waterpark is kids number one choice, food is ok
We stay at villa jacuzzi although the room is very nice the jacuzzi the first day is not functioning well so the staff has to change the parts. Kids love the waterpark specially the slides and wave pool. The beach front is ok but water is blur so cant see the fish swimming around. Food is ok but pricey. Staff is friendly and accomodating.
Reviewed February 24, 2015
Did you find this review helpful?

Charlene from Philippines
Couples
Deluxe Room
Stayed one night in March 2014
We had a happy weekend getaway
the waterpark, the food, the good service
Reviewed February 11, 2015
Did you find this review helpful?

MINAKO from Japan
Families with older children
Deluxe Room
Stayed 3 nights in January 2015
It's so so hotel & overrated.
Waterpark in the hotel, location, spa
The location is pretty good, but the hotel itself is kind of old.. So, our room was a bit dirty & old although we enjoyed the waterpark and spa at the hotel. Other than that, it's pretty much standard hotel to me.
Reviewed February 01, 2015
Did you find this review helpful?

MARIE from United States
Couples
Deluxe Room
Stayed 3 nights in January 2015
3 days at the JPark Island Resort and Waterpark
the pools for kids
Was mostly geared for Koreans. Food was not so fancy and didn't meet the 5 stars expectations. Needs to be updated as the weather is damaging the building and plumbing.
Reviewed January 14, 2015
Did you find this review helpful?

mary from Philippines
Families with young children
Mactan Suite Ocean View Room
Stayed 3 nights in December 2014
the hotel smelled like molds
food
so so
Reviewed January 01, 2015
Did you find this review helpful?

donald from Philippines
Families with young children
Mactan Suite Room
Stayed one night in April 2014
luxury
pool room
nice comfortable
Reviewed December 15, 2014
Did you find this review helpful?

Jennifer from Singapore
Families with older children
Deluxe Room
Stayed 3 nights in November 2014
Fun Water Place for Children
Water Park - The Comfort of the Room - Staff Friendliness
This is indeed a haven for children with al the water park features and large swimming pool. There are a lack of organised activities though for adults and children. The beach is not as good and there is lack marine life as the other Cebu resort we shifted to after J Park. There are also bicycle kart and mini golf for a small rental. Overall , the staff we encountered are friendly and helpful. Checkin and checkout was a breeze. Breakfast has a great variety to choose from. The lounge has nice snack items and tea / coffee for order. Good to relax on a rainy day and tehre are singing/ piano recitals at nights. Just take note that it is true when previous reviewers mentioned that 99% of the guests are Koreans in the resort. There are a few small malls outside the resort which makes it easy for groceries shopping and meals. There is a small casino just outside the main lobby for those who wants to try their luck. Overall it was an enjoyabel stay !
Reviewed December 08, 2014
Did you find this review helpful?

patricia from United States
Couples
Deluxe Room
Stayed 2 nights in November 2014
Good Splurge
Location, Staff, Rooms
This place is wonderful to stay if you are prepared to spend some money. Staff were very helpful throughout the stay. Garden views appear to really have no view, just overlooking parking and a casino. Was to get an upgrade to an oceanview deluxe from a garden view upon check-in, which was a lot cheaper than booking the oceanview on the internet. However, most of the rooms are suites (seemed around 60-70%). Food is outrageously expensive, drinks are about right for what you get and the hotel atmosphere. The Chinese restaurant tastes very good for a splurge. Buffet is good, will fill you up for lunch. The hotel is located in a much better place than most hotels on Mactan. Some hotels it is practically impossible to walk anywhere else to eat, with long waits and fees for taxis pickups. JPark Island is close to Maribago Grill and some other restaurants and marts, which makes it easy to save money on food!
Reviewed November 29, 2014
Did you find this review helpful?

Michael from Australia
Couples
Deluxe Ocean
Stayed 2 nights in April 2014
Enjoyable Stay
very friendly and helpful staff, comfortable rooms , amazing selection of food
Our stay was amazing from the complimentary arrival drinks, to the amazing food selections and very friendly and helpful staff, I would recommend this place to couples and families, it's an beautiful place to stay.
Reviewed November 03, 2014
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: