Excellent 8.1
Based on 864 reviews

Recent customer comments

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based on 864 reviews
  • Cleanliness 8.6
  • Facilities 8.7
  • Location 7.7
  • Room comfort and quality 8.3
  • Service 8.6
  • Value for money 7.4
  • Food and dining 8.0
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Gil from Philippines
Family with older children
Deluxe Room
Stayed 1 night in September 2013
pleasant stay at this hotel
ambiance, breakfast, amenities & Facilities
it was okay, never though that the pool was smaller than the picture. but it was fun, the water park was more huge in pictures, pools are only good for children since it wasn't too deep
Reviewed September 22, 2013

Zenaida from United States
Family with young children
Deluxe Room
Stayed 2 nights in September 2013
Not exciting
Good room service otherwise not much.
Buffet breakfast choice very limited unless you're Korean. Won't go back.
Reviewed September 21, 2013

Mirabeth from Philippines
Family with young children
Mactan Suite Room
Stayed 1 night in August 2013
Amazing resort for the entire family
Waterparks. Breakfast. Big room.
Imperial Waterpark is my son's favorite resort. He can stay for hours in the lazy lake alone. It is a child friendly resort so expect kids everywhere. Their breakfast also offers a vast variety of international cuisine. The restaurant - Familia is big enough for all the guests. We never get tired going back to Imperial!
Reviewed August 29, 2013

Aaron from United States
Family with young children
Mactan Suite Ocean View Room
Stayed 3 nights in August 2013
good choice for family with kids
water park and slides makes it very fun for young kids. we have kids ranging 3-8yrs old
kids really enjoyed it its costs alot, but the inclusiveness of the water park makes it the best choice in the area for families. would say that the food it quite expensive. food and meals should not cost that much in philipines.
Reviewed August 26, 2013

Fiona from Philippines
Family with young children
Deluxe Room
Stayed 2 nights in August 2013
very good and enjoyable!
location, activities, pools
we wanted to stay longer. waterpark is very nice but overcrowded, i think they should expand or do some crowd control. food is good but also, restaurants are overcrowded. so really the problem is too many people. another one is that they DONT offer free transfer service, given they are a 5star property and very expensive!
Reviewed August 24, 2013

Katherine from Philippines
Family with older children
Mactan Suite Room
Stayed 1 night in August 2013
Korea town in Cebu
Room, cleanliness and water park
It was good although it felt like we were in Korea. The entire place was full of Koreans
Reviewed August 14, 2013

Angela from Singapore
Solo traveler
Deluxe Room
Stayed 1 night in August 2013
Great Short Stay
Big, clean room and nice environment
My first time stay at this Resort. The area is huge and good for family stay as well. Clean environment in public area ( not to fussy in areas near the beach. Understandable that there will be water and sands areas to be exempted) and in room. Will definitely visit the place again
Reviewed August 12, 2013

Cheong from Singapore
Business traveler
Mactan Suite Room
Stayed 3 nights in September 2012
Luxurous and comfortable
Large suite, good food and nice swimming pool
This is a tourist resort hotel with many Japanese and Koreans. Very pleasant environment with good facilities and value for money.
Reviewed August 03, 2013

Angelo from Philippines
Business traveler
Deluxe Room
Stayed 1 night in June 2013
Super and Excellent Customer Service
Location and Accesibility
It was a superb hotel. Staffs were very approachable. I would highly recommend this hotel if you're coming to Cebu.
Reviewed August 01, 2013

KELLY from United States
Family with young children
Deluxe Ocean
Stayed 1 night in July 2013
Great pool/waterpark
Pool, waterpark, buffet breakfast
Very comfortable beds and bedding. Nice room. Attentive staff. Good buffet breakfast. Great kiddie pool and fun waterpark, especially for younger kids. Beach is not so great, but we were there for the waterpark. There are better places in the Philippines for beaches. On the expensive side but as expected for the price.
Reviewed July 11, 2013


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