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Excellent
From 1549 reviewsSee what guests said
8.3
Recommended by 91% of guests

Real reviews from real guests

Agoda Reviews (1549)Booking.com Reviews (302)
8.3
Excellent
From 1549 reviews
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Cleanliness8.6
Facilities8.7
Location8.1
Room comfort and quality8.3
Service8.6
Value for money7.7
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Showing 1240 verified guest comments
9.6
Exceptional
Carlito from Hong Kong
Family with teens
Mactan Suite Room
Stayed 2 nights in March 2018
Jpark is suitable for family with small children since there are lots of fun activities for kids. ”
Food is excellent and there's tons of choices. Hotel room is huge and clean. Staffs are nice and friendly. Highly recommendable.
Reviewed April 03, 2018
Dear Mr. Carlito, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded April 04, 2018
JPark Island Resort and Waterpark
10.0
Exceptional
Lovelle from Philippines
Family with young children
jacuzzi villa
Stayed 1 night in March 2018
korea in cebu”
its like visiting korea while you are in cebu 😂😂
Reviewed April 01, 2018
Dear Guest, Thank you for sharing your experience during your stay with us. We are glad to know that you experienced an exceptional service as intended by the management and staff. Your positive comments are very much appreciated and we hope to see you again soon! Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded April 02, 2018
JPark Island Resort and Waterpark
4.4
Parker from United States
Group
Deluxe Room
Stayed 1 night in March 2018
this is a racist place that has no concern for there filipino customers”
i like the facility but when there is problems they due not address them my ac did not work right i called for 1 1/2 hour they would not pu phone furthermore my second room had a bad mold smell i told them of this the attempted to clean this but not to my satisfaction mold and chimical can make you very sick. third isue i was traveling with filipinos in the water park i am whit they never asked me for arm band but every time filipino go by they ask for there where lots of other nationalitys there and they where no aked i brought this to there atention they just said not so i call BS they did not due this to me only the Filipinos i was with i however felt insulted and would never go back even if you paid me i don't like blatant racism. I no what it looks like and this was like a football in the face. I recommend to protest out front myself
Reviewed March 27, 2018
Dear Guest, I hope everything is well. We appreciate your time for sharing your feedback to us. Rest assured, your comments will be forwarded to the appropriate departments to address these issues and implement corrective actions. Please expect that we will continue to be a place that provides great experiences to all of our guests. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded April 02, 2018
JPark Island Resort and Waterpark
7.2
Very good
TAN from Malaysia
Family with young children
Deluxe Ocean
Stayed 1 night in March 2018
water park hotel”
Price for the room stay is a bit high. Hotel mostly korean . Too many guest and you will need to queue for breakfast. Environment is nice and room is clean.
Reviewed March 25, 2018
Dear Guest, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded March 28, 2018
JPark Island Resort and Waterpark
9.6
Exceptional
Mamae from Philippines
Family with young children
Deluxe Room
Stayed 1 night in March 2018
The Best!”
You'll get your money's worth! The staff, especially those at the reception and waiters at Havana, were all welcoming and nice. However, the girl who took our picture (souvenir) was boring. She could've been more engaging. I also saw a lifeguard sleeping at work. Overall, we had an amazing time at Jpark! We will surely come back!
Reviewed March 24, 2018
Dear Guest, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded March 28, 2018
JPark Island Resort and Waterpark
7.6
Very good
theresa from Philippines
Family with young children
Deluxe Ocean
Stayed 1 night in March 2018
My kids with ages 2,7,8, and 10 had an enjoyable stay at Jpark. A night's stay would suffice.”
Cons: the hotel was so busy during the transition of check-in and check-out that the staff seems not so helpful in assissting guests in their baggage from the arrival area to the reception. Pros: Well maintained pool, garden and rooms. Beautiful sea view from the balcony. Polite staff in the grounds. The hotel grounds evokes a safe place for kids to explore even during the night.
Reviewed March 19, 2018
Dear Guest, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded March 23, 2018
JPark Island Resort and Waterpark
9.6
Exceptional
Gerritt from South Korea
Family with young children
Deluxe Room
Stayed 7 nights in March 2018
Great for Family with young kids”
Wonderful place! Looking forward to going back. Would ABSOLUTELY recommend Jpark to a family with younger kids who do not intend to explore the Island. The Staff was AWESOME, genuinely friendly and happy to have us there. They did great with our kids too (especially on the Olongo Hopping). The waterpark was great for the kids and the poolside service option allowed us to be with the kids instead of stuck in a building. The Food was great, especially the breakfast buffet and Havanna club. If you have the chance for a massage, this is the right place. Great hours and pricing, open till 11pm so my wife and I could go separately after the kids slept. I wish I would have known: 110 is in the room (didn't need my converter), water was chilly when the sun wasn't out (wet suits helped), sunscreen is expensive (2-3 times US costs), Kids club prices hefty ($75 US for 3 hours), vendors only take cash (thankful for the ATM), Buffet is expensive, Nail salon not worth it.
Reviewed March 17, 2018
Dear Guest, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded March 23, 2018
JPark Island Resort and Waterpark
8.4
Excellent
Rifaa from Oman
Couple
Pool Villa
Stayed 2 nights in February 2018
Lovely pool villa but a bit cold ”
Lovely pool villa but the water was a bit cold to fully enjoy a dip. Had fun at the water park.
Reviewed February 11, 2018
Dear Rifaa, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded February 12, 2018
JPark Island Resort and Waterpark
9.2
Exceptional
Thomas from Australia
Couple
Mactan Suite Ocean View Room
Stayed 4 nights in December 2017
Excellent resort”
The Mactan Suite Ocean View is the best room. The staff were excellent with faultless service and professional courtesy. The Abalone buffet top notch. Their NYE event was so well put together and best fun. Massage in the spa to be a highlight too.
Reviewed January 03, 2018
Dear Thomas, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services and amenities. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded January 04, 2018
JPark Island Resort and Waterpark
6.8
Good
Michelle from Philippines
Family with young children
Deluxe Room
Stayed 3 nights in December 2017
great waterpark, good facilities, everything else mediocre”
The waterpark is great for children - they will love the pools, slides, and activities. The rooms are clean. The food and service, however, is uniformly mediocre. Each order no less than 30-45 minutes to arrive. And there are just too many people.
Reviewed December 31, 2017
Dear Michelle, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are now implementing corrective measures to address these issues, and are also looking into how we can further improve our services and facilities. Sincerely, Jpark Island Resort and Waterpark, Cebu
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JPark Island Resort and Waterpark
8.8
Excellent
Adan from Qatar
Family with young children
Deluxe Ocean
Stayed 1 night in December 2017
great for family. my kids did really enjoy the stay specialy the pools”
the place is big and lot of activities to and it is great for family. the pools flooring paint is peel off
Reviewed December 24, 2017
Dear Adan, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are now implementing corrective measures to address this issue, and are also looking into how we can further improve our services and facilities. Sincerely, Jpark Island Resort and Waterpark, Cebu
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JPark Island Resort and Waterpark
10.0
Exceptional
Catherine from Australia
Family with young children
Mactan Suite Room
Stayed 1 night in November 2017
Exceptional”
Staff was fantastic
Reviewed December 20, 2017
Dear Catherine, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services and amenities. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded December 23, 2017
JPark Island Resort and Waterpark
10.0
Exceptional
Catherine from United States
Family with young children
Mactan Suite Room
Stayed 1 night in November 2017
Exceptional”
Fantastic place! Friendly staff! Kids loved it! Staff were so helpful with the kids too!
Reviewed December 03, 2017
Dear Catherine, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services and amenities. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded December 04, 2017
JPark Island Resort and Waterpark
8.0
Excellent
aneek from Australia
Couple
Deluxe Room
Stayed 2 nights in November 2017
A place to meet Koreans”
If you like Koreans then stay here!.. this place has more Koreans that South Korea!... which is fine as long as you don’t mind being surrounded by loud, pushing, shoving, que jumping, type of people around you!.. if you are after a quiet, soothing, relaxing holiday then this is not the Hotel for you!
Reviewed November 25, 2017
Dear Aneek, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 27, 2017
JPark Island Resort and Waterpark
9.6
Exceptional
Nicholas from United Kingdom
Family with young children
Deluxe Room
Stayed 1 night in October 2017
Fantastic Family Friendly Resort”
Staff were very friendly and extremely helpful, Cebu hospitality at its best. The rooms were spacious, and clean. The buffet had a huge selection and delicious. Lots of activities to keep the kids occupied and happy. We had a very enjoyable stay and highly recommend the resort for families.
Reviewed October 31, 2017
Dear Nicholas, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 03, 2017
JPark Island Resort and Waterpark
9.2
Exceptional
changkyu from South Korea
Family with young children
Deluxe Room
Stayed 1 night in October 2017
Good”
Good for kids. Everything is Clean and safe
Reviewed October 19, 2017
Dear Changkyu, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our amenities and facilities. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Best Regards, Jpark Island Resort and Waterpark, Cebu
Responded October 25, 2017
JPark Island Resort and Waterpark
9.2
Exceptional
Racy from United States
Family with young children
Deluxe Room
Stayed 2 nights in October 2017
Amazing Hotel ”
Had a great time with my family here. Went home to celebrate my birthday and decided to stay here for a change. they had a complimentary cake ready for me. Had a room with an ocean view as well. I will surely come back for my next vacation.
Reviewed October 18, 2017
Dear Guest, What an awesome feedback! It is such a pleasure to hear that we’ve made your stay unforgettable. We are more motivated in delivering a hospitality-driven service that surpasses our guest expectations and continue incomparable adventures and meaningful moments. Great experiences are meant to be shared and we will definitely take your compliments to the management and staff. We are looking forward to your next stay with us and let’s continue the adventures. Best Regards, Jpark Island Resort and Waterpark, Cebu
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JPark Island Resort and Waterpark
9.2
Exceptional
Israel from Israel
Family with young children
Deluxe Room
Stayed 5 nights in October 2017
very good place for family with young kids”
we stayed for 5 nights, took a twin room with an extra bed which was goof enough for parents+2kids+grandmother. the price on Agoda was the cheapest of all online options. staff was friendly and great, amenities very good. the location is not so good. there is nothing much out of the hotel and the city is abt an hour drive away. the hotel is good for families who want to stay at the beach/pool/room all their stay. if you want to take day trips the place is not so good.
Reviewed October 16, 2017
Dear Israel, Thank you very much for your feedback on your stay with Jpark Island Resort and Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded October 25, 2017
JPark Island Resort and Waterpark
3.2
calvin from Taiwan
Family with young children
Mactan Suite Room
Stayed 1 night in October 2017
Need serious renovation ”
Ancient hotel still in operation that really need serious improvement on all aspects Water park is only facility that can barely consider entering but really not worthy to plan your trip around it Since there are many other better options in Asia
Reviewed October 12, 2017
Dear Calvin, Thank you for taking the time to share your experience with us. Jpark Island Resort & Waterpark, Cebu appreciates and values your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is also to express our sincerest apologies for the inconveniences you have experienced during your stay, and are also looking into how we can further improve our services and facilities. Rest assured that all guests’ comments have been duly noted and have taken in for consideration in aiming to exceed your expectations and to provide the best Filipino hospitality. Please do not hesitate to let us know how we can be of further assistance. Sincerely, Jpark Island Resort and Waterpark, Cebu
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JPark Island Resort and Waterpark
6.0
Ilona from Philippines
Couple
Deluxe Room
Stayed 1 night in September 2017
Far not the best”
The resort has a big territory and a beautiful surrounding area. The rooms are nice and tidy, the pool also, and the guys from Coral. But, it seems like they have a resort well done, and the service is awful. Too many employees that don't know what they are doing there and managers after managers that have no idea about managing or relationship between customer and stuff. They need one. Just one person, good enough to rule this empire. Otherwise it is just useless. The main guests will remain coreean people. For mactan, I would not recommend this resort. There are many other better for this huge price of nothing aloud to do there "because you need managers approval". Better stay in the pool all day.
Reviewed September 21, 2017
Dear Ilona , Thank you for taking the time to share your experience with us. Jpark Island Resort & Waterpark, Cebu appreciates and values your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are now implementing corrective measures to address these issues, and are also looking into how we can further improve our services and facilities. Rest assured that all guests’ comments have been duly noted and have taken in for consideration in aiming to exceed your expectations and to provide the best Filipino hospitality. Please do not hesitate to let us know how we can be of further assistance. Sincerely, Jpark Island Resort and Waterpark, Cebu
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JPark Island Resort and Waterpark
7.2
Very good
Ramil from Philippines
Family with teens
Deluxe Ocean
Stayed 1 night in September 2017
Foreigner in my own country”
The place is amazing and suited for family with young children as there are water park activities available. It's huge complex and so many things to do. Clean rooms & toilets! On the Cons side restaurants inside is pricey and some parts of area under construction. Lastly I felt foreigner in my own country 98% Korean 😬
Reviewed September 19, 2017
Dear Ramil, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 03, 2017
JPark Island Resort and Waterpark
10.0
Exceptional
Rolando from Australia
Family with teens
Pool Villa
Stayed 1 night in October 2016
Recommende”
friendly staff, nice and clean room.
Reviewed September 02, 2017
Dear Rolando, Thank you for sharing your experience during your stay with us. We were delighted that you have chosen us for your vacation. We are glad to know that you experienced an exceptional service as intended by the management and staff. Your positive comments are very much appreciated and we hope to see you again soon! Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 03, 2017
JPark Island Resort and Waterpark
8.8
Excellent
Kristy from Philippines
Family with teens
Mactan Suite Ocean View Room
Stayed 2 nights in May 2017
Perfect weekend getaway!”
It was a perfect weekend getaway for our family, there's tons of activities in the resort good for the young and the young at heart. Staffs are friendly and helpful. Great view from our room, great ambiance, great experience.
Reviewed July 23, 2017
8.0
Excellent
Sam from Philippines
Family with young children
Deluxe Room
Stayed 3 nights in April 2017
Great pool but no beach”
We loved your resort because it is very, very child friendly. So much to do for the whole family, friendly staff, acceptable food. But please don't say you have a beach because you absolutely do not. There was a make shift area with white sand and lounge chairs overlooking the sea but once you go down those steps, the water was horrible! It is only good to be used as a boat dock but definitely not for swimming.
Reviewed July 05, 2017
Dear Sam, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 03, 2017
JPark Island Resort and Waterpark
6.4
Good
Kim from New Zealand
Couple
Deluxe Room
Stayed 1 night in June 2017
Fun Stay”
Come and stay here for a good fun waterpark day and relaxing time. Hotel rooms was very nice, big, has its own relaxing resort feel, although some facilities needs to be upgraded. The tub was a bit too hight to step in and out, an old person could easily slip. the mirror was old, it had some rust. waterpark was great, facilities was very appealing and lots of picture opportunity. a bit pricey but I would come back again because i can afford, for people on a budget you may only be able to afford a day stay to use the park, but even that would be too expensive at P1500 per person. Staying for a couple of days would really be great to soak up all that the resort has to offer. Dont go outside to buy food, there are restaurant inside the resort, outside restaurants are a bit blaahh ii quality but price might be more affordable, if you can afford to pay resort price, then it is better to just spend it in the resort. Food is great inside and has lots of variety and not that expensive. it is safe to eat and are quite delicious. If you are adventurous in food and ready to be disappointed then go outside and try it. I will come back again for the resort and waterpark, hotel is average ive had better.
Reviewed June 25, 2017
Dear Kim, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 03, 2017
JPark Island Resort and Waterpark
10.0
Exceptional
Van from Philippines
Family with young children
Deluxe Room
Stayed 1 night in June 2017
Perfect Getaway for the Kids”
The front desk officer, Stephanie, was very warm and accommodating. We had three rooms, including a pool villa. All of our needs were quickly addressed. The staff are so friendly and the place is very well kept. The pools and slides in JPark are the best beach facilities for kids in the whole of Mactan Island. I'm looking forward to my next visit in this place. 😊
Reviewed June 14, 2017
Dear Van, Thank you for sharing your experience during your stay with us. We were delighted that you have chosen us for your vacation. We are glad to know that you experienced an exceptional service as intended by the management and staff. Your positive comments are very much appreciated and we hope to see you again soon! Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 03, 2017
JPark Island Resort and Waterpark
9.6
Exceptional
Ferdinand from Philippines
Family with young children
Deluxe Room
Stayed 3 nights in March 2016
Vacation”
The room was clean and comfortable. The lobby was terrific. Staff were nice. The facilities were awesome. Relaxing and good for family.
Reviewed May 23, 2017
Dear Ferdinand, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services and amenities. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 03, 2017
JPark Island Resort and Waterpark
7.6
Very good
YOUNGSEO from South Korea
Business traveler
Deluxe Ocean
Stayed 1 night in July 2015
great vacation”
nice play pool and restaurant!
Reviewed May 18, 2017
Dear Youngseo, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 03, 2017
JPark Island Resort and Waterpark
8.8
Excellent
Chung from Singapore
Couple
Deluxe Room
Stayed 3 nights in May 2017
Excellent”
Everything is good and staffs is friendly and helpful. However, they do need to brush up their English in order to have a proper communication. So far no complains. I will visit again if I'm going over to Cebu again.
Reviewed May 11, 2017
Dear Chung, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 20, 2017
JPark Island Resort and Waterpark
4.0
leilani from Australia
Family with young children
Mactan Suite Room
Stayed 3 nights in April 2017
Acceptable”
Slow service. They always run out of towel. Everytime you want to go for a swim make sure you grab the wristband or else you have to walk another miles to get the wristband and towel. They have plenty of guests but only one wristband and towel station tsk tsk tsk. Also after 6pm there's only 1 pool available and too crowded. I think this is the worst resort that I been to. The only good thing about it the kids pool they really enjoy it.
Reviewed April 30, 2017
Dear Leilani, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are now implementing corrective measures to address these issues, and are also looking into how we can further improve our services and facilities. Sincerely, Jpark Island Resort and Waterpark, Cebu
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JPark Island Resort and Waterpark
8.0
Excellent
Charito from Philippines
Family with young children
Mactan Suite Room
Stayed 2 nights in March 2017
great stay”
enjoyef our stay in our private jacuzzi. friendly staff , great serbice
Reviewed April 23, 2017
Dear Charito, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 23, 2017
JPark Island Resort and Waterpark
8.0
Excellent
Maritess from Philippines
Family with young children
Deluxe Room
Stayed 2 nights in July 2016
"ham ham" - ok”
The place was not as expected... we were expecting more... its a little expensive for the accommodation that we got... staff were ok... overall - OK.
Reviewed March 27, 2017
Dear Maritess, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 23, 2017
JPark Island Resort and Waterpark
6.0
marlvin from Philippines
Family with young children
Mactan Suite Ocean View Room
Stayed 2 nights in March 2016
no comment ”
no comment
Reviewed March 20, 2017
Dear Marlvin, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 23, 2017
JPark Island Resort and Waterpark
9.6
Exceptional
Joseph from United States
Couple
Deluxe Ocean
Stayed 4 nights in March 2017
Immaculate, veautiful and fun”
Every detail of the place cared for. Every expectation I had was exceeded. Staff was readily helpful everywhere, and quickly attended to every request or question.
Reviewed March 20, 2017
Dear Joseph, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services and amenities. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 23, 2017
JPark Island Resort and Waterpark
8.4
Excellent
Yeung from Hong Kong
Family with young children
Deluxe Room
Stayed 1 night in March 2017
Excellent”
We stayed one night only for our family vacation and the overall experience is good. There is one thing that the hotel needs to improve is the efficiency at the Check-In Counter since we have been spending for around 15 to 20 minutes to queue and complete the process.
Reviewed March 08, 2017
Dear Yeung, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are now implementing corrective measures to address these issues, and are also looking into how we can further improve our services and facilities. Sincerely, Jpark Island Resort and Waterpark, Cebu
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JPark Island Resort and Waterpark
8.0
Excellent
Sang from South Korea
Business traveler
Deluxe Room
Stayed 1 night in January 2017
Expensive”
So so.. Koreans made this hotel sooooo expensive any way
Reviewed February 14, 2017
Dear Sang, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 23, 2017
JPark Island Resort and Waterpark
10.0
Exceptional
Satchi from Philippines
Family with young children
Deluxe Room
Stayed 1 night in August 2016
Awesome!”
Couldnt ask for more! Will keep coming back!
Reviewed January 23, 2017
Dear Satchi, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services and amenities. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded November 23, 2017
JPark Island Resort and Waterpark
3.6
Kimberly from United States
Family with young children
Deluxe Ocean
Stayed 1 night in December 2016
I feel like I'm in Korea. Not being prejudice, but I wanted to stay in the Philippines like Philippines and not felling like other country. There are many don'ts than do's”
Charged me twice
Reviewed December 25, 2016
Dear Kimberly, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are now implementing corrective measures to address these issues, and are also looking into how we can further improve our services and facilities. Sincerely, Jpark Island Resort and Waterpark, Cebu
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JPark Island Resort and Waterpark
2.4
janice from Philippines
Family with young children
Mactan Suite Ocean View Room
Stayed 1 night in July 2016
Horrible”
Not worth my time typing
Reviewed December 18, 2016
Dear Janice, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are also looking into how we can further improve our services and facilities. Sincerely, Jpark Island Resort and Waterpark, Cebu
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JPark Island Resort and Waterpark
10.0
Exceptional
Yulia from Russia
Family with young children
Deluxe Room
Stayed 1 night in December 2016
Good place”
Prices in Spa are very high even compare to European hotels Cocktails are good if you can get a nice bartender. One of them used fresh juices and another one was giving us concentrates
Reviewed December 07, 2016
Dear Yulia, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded December 11, 2017
JPark Island Resort and Waterpark
5.6
Karen from Philippines
Family with teens
Deluxe Room
Stayed 1 night in May 2016
Pool is nice”
Pool is nice, beach is not suitable for kids
Reviewed December 04, 2016
Dear Karen, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are also looking into how we can further improve our services and facilities. Sincerely, Jpark Island Resort and Waterpark, Cebu
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JPark Island Resort and Waterpark
7.6
Very good
Bernard from Canada
Family with young children
Mactan Suite Ocean View Room
Stayed 2 nights in November 2016
Great experience, but they were tenovating”
Has a lot of variety, but some sections were closed due to renovations.
Reviewed December 02, 2016
Dear Bernard, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are also looking into how we can further improve our services and facilities. Sincerely, Jpark Island Resort and Waterpark, Cebu
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JPark Island Resort and Waterpark
6.0
Eric from France
Family with young children
Deluxe Room
Stayed 1 night in October 2016
A hotel not at its best”
In spite of an early booking we were surprised upon arrival that some kiddos facilities were closed for renovation. I would have appreciated to receive an email beforehand. I have to say that some other activities were offered FOC as a compensation. Hotel is noisy from guests in corridors and becomes extremely noisy in public areas. Basically, it is a massive complex with too many people. You should see the buffet restaurant. For breakfast or dinner, either way it is crowded. You will queue to access to the main counter. It is just a way too big resort, accommodating to many guests for me. However, staff is extremely friendly and will clearly do its utmost to please you. Very well appreciated its behaviour.
Reviewed November 26, 2016
Dear Eric, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are also looking into how we can further improve our services and facilities. Sincerely, Jpark Island Resort and Waterpark, Cebu
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JPark Island Resort and Waterpark
10.0
Exceptional
CY from Malaysia
Couple
Deluxe Room
Stayed 1 night in June 2016
Good facilities with big swimming pool, great location”
Hotel is well-maintained and it has a big swimming pool, kids will love it. Great location too as it is located near the beach.
Reviewed November 12, 2016
Dear Chun, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services and amenities. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded December 11, 2017
JPark Island Resort and Waterpark
8.0
Excellent
Seul from South Korea
Couple
Deluxe Room
Stayed 1 night in May 2015
Enjoyed my stay”
Loved staying here with my family! Nice staff, good location, good service, clean- easy to get to placed- Would love to visit again!
Reviewed November 10, 2016
Dear Seul, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded December 11, 2017
JPark Island Resort and Waterpark
7.6
Very good
Seul from South Korea
Couple
Deluxe Ocean
Stayed 2 nights in May 2015
Enjoyed my stay”
Went with my husband- It is a perfect place with kids as the hotel has big water park. Kids would love it
Reviewed November 10, 2016
Dear Seul, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded December 11, 2017
JPark Island Resort and Waterpark
8.0
Excellent
Brenda from Philippines
Family with young children
Deluxe Room
Stayed 1 night in October 2016
Awesome experience”
Have to go there once again
Reviewed October 22, 2016
Dear Brenda, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded December 19, 2017
JPark Island Resort and Waterpark
8.4
Excellent
Connie from Philippines
Family with young children
Mactan Suite Ocean View Room
Stayed 1 night in October 2016
Amazingly Beautiful Resort as Family Getaway”
We had so much fun with all the fire dancers and music band at night serenading us while swimming in the pool. What's more fun was the free zumba dance near the pool from which we got a free mango juice! My husband and daughter were so amazed with the water slides. The resort is amazingly beautiful!
Reviewed October 16, 2016
Dear Connie, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded December 19, 2017
JPark Island Resort and Waterpark
10.0
Exceptional
junghan from South Korea
Family with young children
Deluxe Room
Stayed 1 night in October 2016
good”
great
Reviewed October 13, 2016
Dear Junghan, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services and amenities. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded December 19, 2017
JPark Island Resort and Waterpark
7.2
Very good
Nenos from Australia
Family with young children
Deluxe Room
Stayed 2 nights in October 2016
Abc”
Abc
Reviewed October 10, 2016
Dear Nenos, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu
Responded December 19, 2017
JPark Island Resort and Waterpark