Juliana Hotel
Juliana Hotel
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"Nice atmosphere and great team."

Alexis

|

January 14, 2018

Superior - Guestroom Juliana Hotel
Superior - Guestroom
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Lobby Juliana Hotel
Lobby
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Interior view Juliana Hotel
Interior view
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Swimming pool Juliana Hotel
Swimming pool
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See map Juliana Hotel
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Good
Location
6.9
See all 27 photos Juliana Hotel
See all 27 photos
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Juliana Hotel

610 meters from city center
- What's nearby?
Very good
From 717 reviewsSee what guests said
7.3
/
10
Very good room comfort and quality
7.6
Recommended by 83% of guests
Value for money7.3
Distance to city center2 km
Location rating6.9
Nearest airportPhnom Penh International Airport (PNH)
Distance to airport7.0 km
  • 780 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Last booked 15 hours ago
Superior
Superior
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 2 single beds and 1 double ...
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Deluxe
Deluxe
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds and 1 double ...
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Basic Twin Beds
Basic Twin Beds
...
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    Room Economy
    Room Economy
    ...
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      Twin Capacity 1
      Twin Capacity 1
      ...
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        Double room King bed - De Luxe
        Double room King bed - De Luxe
        ...
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          Quadruple Standard
          Quadruple Standard
          ...
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            Bed in dormitory BUNK BED
            Bed in dormitory BUNK BED
            ...
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              Tripple Room Pool
              Tripple Room Pool
              ...
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                Bed in dormitory FEMALE ROOM
                Bed in dormitory FEMALE ROOM
                ...
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                  What people love about the property

                  • "Quite and nice hotel."

                    Baterdene

                    |

                    January 22, 2017

                  • "Good location with nice hotel"

                    Nyoh

                    |

                    October 27, 2016

                  • "Lovely place and friendly people!"

                    Quyen

                    |

                    July 25, 2016

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                  More about Juliana Hotel

                  More about Juliana Hotel

                  "Food was good enough."

                  Baterdene

                  |

                  January 26, 2017

                  An overview

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What they offer

                  "Pleasant staff."

                  raymond

                  |

                  February 13, 2017

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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Real reviews from real guests

                  Agoda Reviews (717)Booking.com Reviews (15)
                  7.3
                  /
                  10
                  Cleanliness7.6
                  Facilities7.2
                  Location6.9
                  Room comfort and quality7.6
                  Service7.4
                  Value for money7.3
                  Provided by verified guests of Agoda
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                  All guests (717)
                  All room types
                  Showing 659 verified guest comments
                  12345
                  8.0
                  Excellent
                  Kim from Singapore
                  Group
                  Deluxe
                  Stayed 4 nights in July 2018
                  Very good”
                  Rooms are clean, comfortable and quiet
                  Reviewed July 09, 2018
                  10.0
                  Exceptional
                  Tami from United States
                  Couple
                  Superior
                  Stayed 1 night in November 2017
                  Exceptional”
                  We spent one night here upon arrival in Phnom Penh. It was close to the bus station where we planned to depart the following day.
                  Reviewed March 22, 2018
                  8.0
                  Excellent
                  Alexis from France
                  Couple
                  Deluxe
                  Stayed 1 night in January 2018
                  Very good”
                  Nice atmosphere and great team. Many thanks!
                  Reviewed January 14, 2018
                  Dear Alexis. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our " Nice atmosphere and great team "customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to welcome and seeing you on your next trip to Juliana Hotel Phnom Penh. Best Regards, Mr. Phubase Sathienwattana. Hotel Manager
                  Responded January 27, 2018
                  Juliana Hotel
                  4.4
                  Tinfy from Cambodia
                  Business traveler
                  Superior
                  Stayed 1 night in December 2017
                  They don’t welcome Khmer guest who look poor”
                  If you are foreigners, you will be served like a king but you are still treated well if you are Khmer and you are rich. I have been there twice and their staffs were not friendly. The only reason I chose to stay there was because it is near my work place. Their facilities are quite old.
                  Reviewed December 31, 2017
                  6.4
                  Good
                  Boravy from Cambodia
                  Couple
                  Superior
                  Stayed 1 night in December 2017
                  Very silent! ”
                  very silent!
                  Reviewed December 21, 2017
                  Dear Boravy, Thank you for taking the time to review our property, Thank you very much for you choose our hotel to stay with us. We hope! Our Management and Staff will have opportunity to welcome you back again on your next trip to Juliana Hotel Phnom Penh. Best Regards, Phubase S. Hotel Manager. Juliana Hotel Phnom Penh.
                  Responded January 11, 2018
                  Juliana Hotel
                  6.4
                  Good
                  Aye from Myanmar
                  Couple
                  Superior
                  Stayed 3 nights in November 2017
                  Not worth the money”
                  We reached breakfast area at 9:38am and there were nothing left. Staffs said they close at 9:30 so we felt sorry to them and ashamed of being not punctual. Four more guests experienced the same like us too. But we forgot to check the breakfast time at that moment. So when we got back to the room, we immediately went and checked coupon for other days and it says breakfast time is from 6:00am to 10:00am. WTH! The staffs are just being lazy and try to close the restaurant earlier than 10am. The phone in the hallway kept ringing for housekeeping staffs is annoying too.
                  Reviewed November 07, 2017
                  Dear Mr./Mrs. Aye We are apologize for your inconvenience between you stay with us.About breskfast time and housekeeping working procedure. Anyway. We already briefing and training with your staff as strictly regarding service and create guest satisfaction for our guest. We hope. We have opportunity to welcome you back to our hotel again in near further. best regards, Mr, Phubase Sathienwattana. Hotel Manager.
                  Responded November 20, 2017
                  Juliana Hotel
                  7.6
                  Very good
                  tan from France
                  Family with young children
                  Superior
                  Stayed 2 nights in December 2016
                  Short break in PhnomPenh”
                  A pleasent stay for a short stop in the capital. The pool is great and breakfast is good with plenty of choice, both western and eastrn menu. Room are well equiped and clean, staff are friendly.
                  Reviewed November 03, 2017
                  Dear Mr./Mrs. tan. Thank you very much for your comment and review to our hotel. We do hope. We have opportunity and waiting to welcome you back to our hotel in the near future. Thank you very much. Best Regards, Mr.Phubase S. Hotel Manager.
                  Responded November 20, 2017
                  Juliana Hotel
                  4.8
                  John from Australia
                  Solo traveler
                  Deluxe
                  Stayed 4 nights in August 2017
                  Poor quality control”
                  Buffet Breakfast fruit juice was made from powder concentrate. No fresh juice. Juice and drinking water all tasted badly contaminated. When I complained, they didn't seem to care. I asked for bottles water and they insisted I pay USD2. 50 for a small bottle, even though it is free in the room. My early morning sleep was interrupted by a phone in the hallway ringing constantly for housekeeping staff.
                  Reviewed September 08, 2017
                  Dear Value guests Greetings from Hotel Juliana Thank you for took the time to share your experience with us. Your feedback is important to us, as these help point to areas where we would like to improve. Your comments will be shared with our team to improve our service as soon as possible, and we apologize for your inconvenience. We look forward to welcoming you back to Juliana Hotel in the near future. Best Regards Phubase S. Hotel Manager
                  Responded December 09, 2017
                  Juliana Hotel
                  2.0
                  Kada from Cambodia
                  Couple
                  Superior
                  Stayed 1 night in April 2017
                  Aircon doesn't work ”
                  Air conditioner doesn't work, shower bad
                  Reviewed May 06, 2017
                  We are very sorry that happen Kada, Please reach out to the Hotel so we can make the situation right for you.
                  Responded August 28, 2017
                  Juliana Hotel
                  4.8
                  ZHAO from China
                  Business traveler
                  Deluxe
                  Stayed 2 nights in December 2015
                  It's not worth for money”
                  Location is convienne
                  Reviewed March 25, 2017
                  Dear WenLong, We are very sorry to hear you had a bad experience. Our goal is to provide the best customer experience possible. We will have a customer service reach out a find a way to make it right.
                  Responded August 28, 2017
                  Juliana Hotel
                  6.8
                  Good
                  raymond from United States
                  Couple
                  Superior
                  Stayed 3 nights in February 2017
                  Good”
                  Nice breakfast buffet. Pleasant staff. Quiet except for the rooster crowing every morning outside ou room!
                  Reviewed February 13, 2017
                  8.4
                  Excellent
                  Baterdene from Mongolia
                  Family with young children
                  Superior
                  Stayed 1 night in January 2017
                  Quite ”
                  The hotel quete and nice. Pool was great. Maybe too deep for small children. Food was good enough.
                  Reviewed January 26, 2017
                  8.4
                  Excellent
                  Baterdene from Mongolia
                  Family with young children
                  Superior
                  Stayed 2 nights in January 2017
                  Quite, friendly”
                  The hotel stuff were friendly. Quite and nice hotel.
                  Reviewed January 22, 2017
                  8.4
                  Excellent
                  Patrick from Malaysia
                  Business traveler
                  Superior
                  Stayed 2 nights in October 2016
                  Clean and Helpful Hotel ”
                  Clean Room and Good services from the Bell boy to Front Office. people is friendly and helpful when you need to get a cab to town.Would stay again for my next trip to Myanmar!!
                  Reviewed November 09, 2016
                  8.4
                  Excellent
                  Nyoh from Malaysia
                  Business traveler
                  Superior
                  Stayed 2 nights in October 2016
                  Good Location”
                  Good location with nice hotel
                  Reviewed October 27, 2016
                  7.2
                  Very good
                  Boravy from Cambodia
                  Couple
                  Superior
                  Stayed 2 nights in August 2016
                  Good Location ”
                  For those who like stay in the middle of the city, this hotel is the best
                  Reviewed September 12, 2016
                  9.6
                  Exceptional
                  Quyen from Vietnam
                  Solo traveler
                  Superior
                  Stayed 2 nights in July 2016
                  Great place to stay and everyone is so friendly”
                  I have gotten accident by myself but the things made me feel better cause of took good care from everyone in the hotel I do apreciate what did they do to me. Lovely place and friendly people! Thats what i can say about Julianna I will come back soon!
                  Reviewed July 25, 2016
                  3.6
                  Kar from Hong Kong
                  Group
                  Superior
                  Stayed 2 nights in July 2016
                  The room is outmoded, and there are cockroach in the room. That's terrible.”
                  The room is outmoded, and there are cockroach in the room. That's terrible.
                  Reviewed July 24, 2016
                  10.0
                  Exceptional
                  pisey from United States
                  Business traveler
                  Superior
                  Stayed 1 night in July 2016
                  Great ”
                  Clean, n friendly
                  Reviewed July 20, 2016
                  Thank you so much for a great review
                  Responded August 28, 2017
                  Juliana Hotel
                  10.0
                  Exceptional
                  Nyoh from Malaysia
                  Business traveler
                  Superior
                  Stayed 3 nights in May 2016
                  Great Hotel With Nice Location”
                  Everything ok.
                  Reviewed May 23, 2016
                  12345
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