Very good
From 697 reviewsSee what guests said
7.3
Juliana Hotel
Juliana Hotel
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Superior Juliana Hotel
Superior
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Lobby Juliana Hotel
Lobby
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Interior view Juliana Hotel
Interior view
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Swimming pool Juliana Hotel
Swimming pool
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See map Juliana Hotel
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Location
Good
6.9
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  • Airport transfer

  • 780 meters to public transportation

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
7.6
Very good
Room comfort & quality
Superior
Superior
...
  • Garden view
  • 28 m²/301 ft²
  • 2 single beds and 1 double ...
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Deluxe
Deluxe
...
  • Pool view
  • 32 m²/344 ft²
  • 2 single beds and 1 double ...
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Deluxe Twin Room
Deluxe Twin Room
...
  • Shower
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Superior Double Room
Superior Double Room
...
  • Shower
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Basic Twin Beds
Basic Twin Beds
...
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    Superior Double
    Superior Double
    ...
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      Standard Double
      Standard Double
      ...
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        Room
        Room
        ...
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          DOUBLE DELUXE - BED AND BREAKFAST
          DOUBLE DELUXE - BED AND BREAKFAST
          ...
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            DOUBLE SUPERIOR - BED AND BREAKFAST
            DOUBLE SUPERIOR - BED AND BREAKFAST
            ...
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              More about Juliana Hotel

              An overview

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              Real reviews from real guests

              Agoda Reviews (697)Booking.com Reviews (14)
              7.3
              Very good
              Filter by guest type:
              Cleanliness7.7
              Facilities7.2
              Location6.9
              Room comfort and quality7.6
              Service7.4
              Value for money7.3
              Provided by verified guests of Agoda
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              Showing 656 verified guest comments
              12345
              10.0
              Tami from United States
              Couple
              Superior
              Stayed 1 night in November 2017
              Exceptional”
              We spent one night here upon arrival in Phnom Penh. It was close to the bus station where we planned to depart the following day.
              Reviewed March 22, 2018
              8.0
              Alexis from France
              Couple
              Deluxe
              Stayed 1 night in January 2018
              Very good”
              Nice atmosphere and great team. Many thanks!
              Reviewed January 14, 2018
              Dear Alexis. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our " Nice atmosphere and great team "customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to welcome and seeing you on your next trip to Juliana Hotel Phnom Penh. Best Regards, Mr. Phubase Sathienwattana. Hotel Manager
              Show more
              Juliana Hotel
              4.4
              Tinfy from Cambodia
              Business traveler
              Superior
              Stayed 1 night in December 2017
              They don’t welcome Khmer guest who look poor”
              If you are foreigners, you will be served like a king but you are still treated well if you are Khmer and you are rich. I have been there twice and their staffs were not friendly. The only reason I chose to stay there was because it is near my work place. Their facilities are quite old.
              Reviewed December 31, 2017
              6.4
              Boravy from Cambodia
              Couple
              Superior Double Room
              Stayed 1 night in December 2017
              Very silent! ”
              very silent!
              Reviewed December 21, 2017
              Dear Boravy, Thank you for taking the time to review our property, Thank you very much for you choose our hotel to stay with us. We hope! Our Management and Staff will have opportunity to welcome you back again on your next trip to Juliana Hotel Phnom Penh. Best Regards, Phubase S. Hotel Manager. Juliana Hotel Phnom Penh.
              Responded January 11, 2018
              Juliana Hotel
              6.4
              Aye from Myanmar
              Couple
              Superior
              Stayed 3 nights in November 2017
              Not worth the money”
              We reached breakfast area at 9:38am and there were nothing left. Staffs said they close at 9:30 so we felt sorry to them and ashamed of being not punctual. Four more guests experienced the same like us too. But we forgot to check the breakfast time at that moment. So when we got back to the room, we immediately went and checked coupon for other days and it says breakfast time is from 6:00am to 10:00am. WTH! The staffs are just being lazy and try to close the restaurant earlier than 10am. The phone in the hallway kept ringing for housekeeping staffs is annoying too.
              Reviewed November 07, 2017
              Dear Mr./Mrs. Aye We are apologize for your inconvenience between you stay with us.About breskfast time and housekeeping working procedure. Anyway. We already briefing and training with your staff as strictly regarding service and create guest satisfaction for our guest. We hope. We have opportunity to welcome you back to our hotel again in near further. best regards, Mr, Phubase Sathienwattana. Hotel Manager.
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              Juliana Hotel
              7.6
              tan from France
              Family with young children
              Superior
              Stayed 2 nights in December 2016
              Short break in PhnomPenh”
              A pleasent stay for a short stop in the capital. The pool is great and breakfast is good with plenty of choice, both western and eastrn menu. Room are well equiped and clean, staff are friendly.
              Reviewed November 03, 2017
              Dear Mr./Mrs. tan. Thank you very much for your comment and review to our hotel. We do hope. We have opportunity and waiting to welcome you back to our hotel in the near future. Thank you very much. Best Regards, Mr.Phubase S. Hotel Manager.
              Responded November 20, 2017
              Juliana Hotel
              4.8
              John from Australia
              Solo traveler
              Deluxe
              Stayed 4 nights in August 2017
              Poor quality control”
              Buffet Breakfast fruit juice was made from powder concentrate. No fresh juice. Juice and drinking water all tasted badly contaminated. When I complained, they didn't seem to care. I asked for bottles water and they insisted I pay USD2. 50 for a small bottle, even though it is free in the room. My early morning sleep was interrupted by a phone in the hallway ringing constantly for housekeeping staff.
              Reviewed September 08, 2017
              Dear Value guests Greetings from Hotel Juliana Thank you for took the time to share your experience with us. Your feedback is important to us, as these help point to areas where we would like to improve. Your comments will be shared with our team to improve our service as soon as possible, and we apologize for your inconvenience. We look forward to welcoming you back to Juliana Hotel in the near future. Best Regards Phubase S. Hotel Manager
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              Juliana Hotel
              2.0
              Kada from Cambodia
              Couple
              Superior
              Stayed 1 night in April 2017
              Aircon doesn't work ”
              Air conditioner doesn't work, shower bad
              Reviewed May 06, 2017
              We are very sorry that happen Kada, Please reach out to the Hotel so we can make the situation right for you.
              Responded August 28, 2017
              Juliana Hotel
              4.8
              ZHAO from China
              Business traveler
              Deluxe
              Stayed 2 nights in December 2015
              It's not worth for money”
              Location is convienne
              Reviewed March 25, 2017
              Dear WenLong, We are very sorry to hear you had a bad experience. Our goal is to provide the best customer experience possible. We will have a customer service reach out a find a way to make it right.
              Responded August 28, 2017
              Juliana Hotel
              6.8
              raymond from United States
              Couple
              Superior
              Stayed 3 nights in February 2017
              Good”
              Nice breakfast buffet. Pleasant staff. Quiet except for the rooster crowing every morning outside ou room!
              Reviewed February 13, 2017
              8.4
              Baterdene from Mongolia
              Family with young children
              Superior
              Stayed 1 night in January 2017
              Quite ”
              The hotel quete and nice. Pool was great. Maybe too deep for small children. Food was good enough.
              Reviewed January 26, 2017
              8.4
              Baterdene from Mongolia
              Family with young children
              Superior
              Stayed 2 nights in January 2017
              Quite, friendly”
              The hotel stuff were friendly. Quite and nice hotel.
              Reviewed January 22, 2017
              8.4
              Patrick from Malaysia
              Business traveler
              Superior
              Stayed 2 nights in October 2016
              Clean and Helpful Hotel ”
              Clean Room and Good services from the Bell boy to Front Office. people is friendly and helpful when you need to get a cab to town.Would stay again for my next trip to Myanmar!!
              Reviewed November 09, 2016
              8.4
              Nyoh from Malaysia
              Business traveler
              Superior
              Stayed 2 nights in October 2016
              Good Location”
              Good location with nice hotel
              Reviewed October 27, 2016
              7.2
              Boravy from Cambodia
              Couple
              Superior
              Stayed 2 nights in August 2016
              Good Location ”
              For those who like stay in the middle of the city, this hotel is the best
              Reviewed September 12, 2016
              9.6
              Quyen from Vietnam
              Solo traveler
              Superior
              Stayed 2 nights in July 2016
              Great place to stay and everyone is so friendly”
              I have gotten accident by myself but the things made me feel better cause of took good care from everyone in the hotel I do apreciate what did they do to me. Lovely place and friendly people! Thats what i can say about Julianna I will come back soon!
              Reviewed July 25, 2016
              3.6
              Kar from Hong Kong
              Group
              Superior
              Stayed 2 nights in July 2016
              The room is outmoded, and there are cockroach in the room. That's terrible.”
              The room is outmoded, and there are cockroach in the room. That's terrible.
              Reviewed July 24, 2016
              10.0
              pisey from United States
              Business traveler
              Superior
              Stayed 1 night in July 2016
              Great ”
              Clean, n friendly
              Reviewed July 20, 2016
              Thank you so much for a great review
              Responded August 28, 2017
              Juliana Hotel
              10.0
              Nyoh from Malaysia
              Business traveler
              Superior
              Stayed 3 nights in May 2016
              Great Hotel With Nice Location”
              Everything ok.
              Reviewed May 23, 2016
              8.0
              Geraldine from Malaysia
              Business traveler
              Deluxe
              Stayed 1 night in March 2016
              Overall good and satisfactory hotel”
              Hotel was clean and pretty
              Reviewed April 01, 2016
              12345
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