Excellent 8.2
Based on 50 reviews
Excellent 8.5
Based on 486 reviews

Recent customer comments

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Excellent



based on 50 reviews
  • Cleanliness 8.6
  • Facilities 10.0
  • Location 9.4
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 7.4
  • Food and dining 7.3
Sort by

Fahad from Kuwait
Couple
Superior Room
Stayed 2 nights in December 2012
worth it
location, easy check in, clean room
Reviewed July 03, 2013

Linda from United States
Solo traveler
i have stayed here for...
rooms small. .love locatin. staff great.
nothing
Reviewed October 22, 2015

Serge from Switzerland
Couple
Very nice stay at this...
The staff was very nice and helpful. The Breakfast was very good. We got an upgraded room, a junior suite. It was nice with a balcony and 2 rooms.
The junior suite had a door near the lift and it was a little bit noisy.
Reviewed September 29, 2015

Fahad from Kuwait
Couple
Superior Room
Stayed 1 night in December 2012
quick and easy
location, easy access to underground, near harrods
easy check-in/out loved the small room but thats what you get in the city, the area is great for shopping and going out
Reviewed July 03, 2013

kim from United Kingdom
Couple
Junior Suite
Stayed 1 night in June 2013
Great boutique style hotel in central london
location, size and quiet.
Reviewed July 01, 2013

Lulwa from Saudi Arabia
Group
It was an amazing trip!
The rooms are bit too small.
The room service menu could be better.
Reviewed September 24, 2015

Hamad from Kuwait
Couple
Okay
Staff
Very expensive , poor breakfast if we compare with the price for one night
Reviewed September 19, 2015

Jane from United Kingdom
Group
Superior Room
Stayed 1 night in June 2013
Exactly what we were looking for
The location, the staff, our supper
Staff were extremely pleasant and helpful. Our room was upgraded to a suite which was a lovely surprise. Everything was compact but the bed was a good standard and that's what you need at the end of a long day. Would have liked a kettle, fab coffee machine but as a tea drinker I has to run a lot of cups of hot water through it until I could make a cup of tea. Very central for shopping and plenty of cafes around and about for a wander for breakfast.
Reviewed June 05, 2013

Badr from Saudi Arabia
Couple
Superior Room
Stayed 7 nights in May 2013
It is nice hotel
Staff Performance
Reviewed June 05, 2013

Anonymous from Saudi Arabia
Solo traveler
Exceptional
They have extended me with a lot of logistical help including picking my passport and sending it to the airport!
Reviewed August 30, 2015

Anonymous from New Zealand
Couple
Over-Priced. Tiny rooms not suitable...
The location
The Bookings.com website makes it look like you are staying at the main Jumeirah but you are not. Unless you get a suite, the rooms are tiny. The are beautiful, but tiny.
Reviewed August 15, 2015

Woei from Malaysia
Business traveler
Superior Room
Stayed 2 nights in May 2013
Confortable stay and relaxing
Luxury, good locality, clean and warm staffs
Reviewed June 02, 2013

Gwendlyn from Canada
Business traveler
Superior Room
Stayed 2 nights in May 2013
High quality, attention to detail, friendly
Attentive and friendly staff, good quality linens and furnishings, close to high end shopping
The stay was wonderful. Would love to stay there again. The service was great and the room was small but very comfortable.
Reviewed May 15, 2013

Tariq from Oman
Couple
great experience!
Location
Shower and lighting was dim in toilet
Reviewed July 21, 2015

Jacira from Brazil
Family with older children
Passable
Location
Size of the room
Reviewed July 16, 2015

Amna from United Arab Emirates
Couple
Superior Room
Stayed 7 nights in April 2013
great room service, had a wondefrul. time
beds are comfortable, friendly staff, clean rooms
Reviewed May 06, 2013

YASHWANTH from India
Business traveler
Superior Room
Stayed 3 nights in April 2013
nice luxury hotel enjoyed
food swimming and shopping near city
very good and cool.. pleasent good near to shopping and city hyde park gardens.
Reviewed April 19, 2013

Roma from Italy
Solo traveler
Excellant location, quality service, reasonable...
Location location location! Full access to the luxury sister hotel around the corner...amazing gym, spa and pool. The staff goes out of their way to be accommodating and fulfill every request.
Reviewed July 15, 2015

Nahed from Kuwait
Group
Very friendly and helpful staff....
Location and staff
Small room.
Reviewed May 24, 2015

SAAD from Saudi Arabia
Business traveler
Superior Room
Stayed 6 nights in March 2013
Not Bad Love London
Rate and Location and Price
Reviewed April 14, 2013


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