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Ramadan in Dubai”
This is a great choice. the location is perfect. not too far from anything with a good view of the burg al arab ( looks better from the outside than the inside)The breakfast here was excellent and we were able to get meals at the restaurants on the hotel 'campus' during the day.
Mina a Salam”
Although we were only there for one night, we cannot wait to return. We did all we possibly could in such a short time. You could spend a week here and not have to leave the complex......so much to offer. We did enjoy the boat taxi to the souk.
It is one of the best hotels that I have ever tried. It is centrally located while facing the ocean. Fast Wifi, comfortable room, friendly and attentitive staff, exotic surroundings, convenient checkin/checkout...just a perfect combination of all these things...really like it..
First class hotel at a very bargain price. We saved almost 50% via Agoda against booking with the hotel directly. Everything was perfect from check in to checkout. Excellent location with Burj Al Arab just beside. Amenities was first class. Staff and service as well. If you have doubts, check the price at their website.
A cut above the rest”
its an incredible resort - so clean and a real hit with the kids. the breakfasts are outstanding (i would recommend you get the buggy or the boat abbra to Al Qasr for breakfast. no extra cost but on a scale you couldn't possibly imagine! this is a truely 5 star hotel in every sense
Great hotel, poor check in experience”
Check in wasn't great. "You've booked a construction view room, it has 24/7 noise." When I questioned this she said "it's on the site, 24/7 noise." Which it doesn't, it says construction view. Then because I don't drink I said I didn't want to pay an extra for the mini bar. She snapped and said "well I'll have to send someone to remove the mini bar." Then she wanted to take another full payment for 2 rooms. I showed her the sms from the bank and the reciept from agoda showing full payment but she made us sit there for 30 min whilst she got her confirmation of payment. Very untrusting attitude and not the way to start a break
Amazing as always”
This was not our first visit but we were made to feel so welcome that we know it will not be our last. Jumeirah is simply a group who know how to make a product work - the same can be said of ALL their hotels. As someone who has stayed in all of them I know what I am talking about. What you can expect here is the following: 1. Amazing staff who will never say no and always greet you so politely even if they are just passing you by. 2. Rooms in perfect brand-new condition where everything just works. 3. Amazing food. 4. What a reception area and what a beautiful smell as soon as you walk in. 5. Amazing hotel facilities. They always make our stay so good and I know we will be back within a few months, even if only for a short stay.
less than my expectation”
they were very slow in the check in. they put my room near the construction. The noisy was 24 hours and I cannot sleep. I asked them to change my room and they ignore me. it was a bad experience in this hotel. I used to go to Dubai every 2 months and this is the worst hotel I stayed in ever.
Enjoyable, surprising luxurious”
My stay was great, felt like I was in an adult Disneyland. My only complaint is my welcome message on the television was to Mr ............ And every time I made a call to some hotel body I was greeted as Mr ............ Love the staff 'though, unerringly helpful and charming.
One of the best hotels in the world. Plenty of choice of restaurants. Wonderful service. Great gym, also offering classes. Beautiful Spa. Great views of the Burj al Arab. Great way to get around the complex is by boat.
It was generally great but as we booked a city view room, it had a construction site in front of it as well as hotel renovation noise was kind of a put off 6-22 daily (just as a recommendation maybe you should mention in your website when hotels have construction going on if you had not). Luckily we got upgraded free to ocean view room to cover up for the noise and the view which was far from city view, thanks to their nice understanding staff and management
IT WAS MY FIRST TIME TO STAY AT JUMEIRAH MINA SALAM HOTEL ITS WONDERFUL,GREAT ATMOSPHERE NICE VIEW OF BURJ ALARAB ,THE FRIENDLY STAFF,THE CHECK IN AND OUT WAS QUICK WE DIDNT WAIT TO GET THE ROOM,THE HOTEL INTERIOR AND EXTERIOR DESIGN IS AMAZING!! THE ROOM I STAYED AT WAS WONDERFUL CLEAN AND BIG VERY COMFY! I WOULD RECOMMEND IT TO FRIENDS I ALREADY DID!LOL! I GIVE THE HOTEL MILLION STARS NOT JUST 5! :) AND HOPEFULLY I WILL COME BACK AGAIN SOON! I HAD A WONDERFUL STAY AT THE HTOEL!
Best beach hotel ever !”
Enjoyed almost everything about this hotel . Love the private beach , beach restaurant , water taxi idea. Room was clean and beds were comfy. Large gym. Plenty of restaurants to choose . Nice bar . One thing I would like to comment is the staff even at the reception or in general. I come from Thailand which has known for great service. Seems service here was far away from Asian touch. Wish they could be more attentive than this.
Great location lovely hotel”
excellent holiday. we were met t the airport by a lovely chauffeur and our bags taken to the limo for us . a great start to our holiday . all the hotel staff were very welcoming and took a great deal of trouble to ensure we had a lovely holiday . the souk next to the hotel is worth a visit .
Soon as you come near to the hotel gate you will notice the special treatment you get from the security personal at the gate that treats you as a Royalty, the receptionist …the hostess who escort you to the room. We felt very welcomed. When we stepped in to the room we were impressed! The perfect old wooden furniture makes the room worm and comfortable. There is a small balcony with breathe taking view! Greetings to the architects and interior designers! And the bed! The bed is the best I’ve slept on! With all the pillows and perfectly soft sheets gives you an impression that you sleep on a cloud it is hard to get out of that embrace… but eventually we did and we went on the beach which is right down stares (at least from our room) the personal who works there is nice and friendly. They are right there when you need them to bring you a cocktail Have to mention the food. The breakfast is excellent. There was variety of food from different regions, many kinds of cheese (which made me happy) all kinds of fresh fruit and a lot more! At the evenings there are a lot of restaurants, different cosines you can chose. Even though we are very, very satisfied with our stay in Mina A Salam I would mention few things that were not as perfect as all the rest. The personal working at the breakfast restaurant is polite and nice but not very well trained. Not as professional as I would expect to be in this kind of hotel. The second thing I mined there is no open table in the restaurants in the resort for diner unless you have reservation. In my opinion this is not quite right. The restaurants are mostly occupied by people who do not stay in the resort. It would be better if every restaurant has at least few tables available for the guests of the hotel without reservation. Tis would leave option to the spontaneous people who do not want to plan everything in advance. Mina A Salam gets 9.5 of possible 10 points. There is always room for improving. I recommend
An outstanding experience in every way!”
From the moment you arrive every little wish is taken care of to make your stay as relaxing as possible- nothing is too much trouble. We stayed for 2 days and wished we had longer!Will be back next year!
Came during Ramadan, but the hotel still offered both buffet and food delivery to the room. Service is some of the best I have seen in any hotel, friendly and helpful staff. Everything was top notch, even the gym, which is better than most professional gyms I have been to. Lot's of nice restaurants within walking distance, and the beach is the best. Highly recommended.
Great hotel, will definitely come back”
It's a great hotel. You would be impressed right after you arrive at the lobby! The hotel offers free access to the nearby Wild Wadi Waterpark which really saved us a bundle. My son loved the waterpark and we'll definitely be back one day.
Best reosrt ”
i have been to alot of countries and stayed in many top hotels but i would say this hotel resosrt is the best i have stayed in. huge rooms,free internet,free access to wild wade,service at its best.great view from the room,can accomodate more then 2 adult and 3 children anybody who is travelling to dubai must stay here atleast for a night the boats which runs inside is what u see dont see anywhere in the world
Great hotel and excellent service”
we went to dubai for one reason, which was to escape reality and have a break. the mina a salam hotel and dubai definitely lived up to this and we would recommend anybody looking for the same type of break to go to dubai. laid next to the burj al arab hotel on the beach was amazing and very surreal. the sea temperature was perfect and the weather hot but dry which suited us perfectly as well. the staff in the hotel were amazing and couldn't help us enough without being overly present. lowlight was that we probably didn't get the best deal as the price was very high and didn't even include breakfast or any vouchers for meals which was a slight disappointment. next time we would shop around a bit more to see if we could get a better deal.
just a short note to say special thanks with regard to our stay in the hotel at the beginning of this year, we thoroughly enjoyed and found the hotel comfortable, relaxing and accommodating. we were particularly impressed by the friendliness and helpfulness of all staff. our room was extremely comfortable with fantastic views. we would not hesitate to recommend to our friends and family should they be visiting hotel and we hope we have the opportunity to enjoy your hospitality in the future. wishing you all the best for the future
Great place, excellent service”
Mina A' Salam was a great choice for our short stay in Dubai. The room overlooked the famous Dubai 'sail' building. Staff were super friendly and helpful. Really great rooms with a massive bed and we alos had free entry to the Wadi Wild water park, as it's in the same complex. They also had free shuttles to the waterpark and local malls
Excellent reception treatment by Monia the front desk manager, and the other staff in the Malakia Villa. The hotel services are far superior, the pool, beach area, resturants are excellent service and quality of food. The hotel is attached to Souq Jumeirah traditional local market with superiors resturants, and shopping.
Mina A Salam - 28/06/09 - 06/07/09”
Just about everything. My husband who has travelled extensively around the world - stayed at 5 star hotels. flown 1st class...admits that this was probably the best hotel he has stayed in. The service - the room (sea view- 3rd floor), the food, the entertainment - bars/clubs & most of all the people. The pool side service was always prompt & polite - hard working guys considering the temp of 45 degrees & humidity of 60-70...The design & layout of the hotel & its neighbouring sister hotels is just excellent. There were even families there with very young children for which there are kids clubs you can sign them up for to keep them occupied, whilst you laze by the pool. But truelly one could never get bored there!
A Very Good Hotel”
Professional staff, clean hotel and superb food.
Wild wadi ”
Kids enjoyed alot
better than avearge”
it was better than average the staff of hotel was not accomodate us as we were arrived 2 hours early other than this every thing was fine.
Lovely Hotel in great location”
One of the best places I had ever stayed in. The location is great. The surrounding is perfect. Wonderland , Burj Al Arab and JBR are really near this hotel.
In the beginning they gave me the last room in the hotel , i had to walk 1 k , worng bed type , worse view ever , using that the hotel is full excecuse , i had became mad i then the manager apologized and gave me better room , other wise every thing was great
Horrible customer service by reception management ”
I requested for a manager to call me back who failed to do so, construction workers were working all night crazy loud when it was impossible to sleep for 5 seconds and hotel stuff didn't care at all, the first day hotel room was not cleaned at all and it was impossible to make them agree that the do not disturb was not on. Whole night crane was working so loud that closing doors and windows did not help at all, it was impossible to use the balcony at all, front reception area did not return phone calls and it was almost impossible to reach them for any concerns and or questions.
Great hotel and fantastic service”
The location and service is great! - The rooms are very small and the decor is very old and needs an upgrade, but the rest of the hotel is absolutely great! - Their fitness center "THE QUAY" is the BEST fitness center I have ever been to.
Great fun. Generally good staff if a little disorganised.
Blogging shiv hogging
Simply the best hotel we have stayed so far.
Wonderful stop over would come back for hotel alon”
The best we have ever had
great value for money”
Free baby food anywhere in the resort, excellent service, great beach right by the Burj. unlimited use of the water park. Very good stay
Every thing went well from check in to check out
Fabulous resort ”
This resort has a magical quality with everything you could need on hand. Highly recommend and world go again and again. Not cheap but worth the money.
very good stay”
Best hotel i stayed in Dubai”
This is probably the best hotel i stayed in Dubai. Water taxi is handy. Many restaurants are nearby.
40th birthday trip with friends”
Really relaxing, fantastic service and attention to detail
Best for a beach break in Dubai”
The best hotel ever ”
This truly was one of our best stays the experience of this hotel complex is tooooooo nice
Best of hotel”
Magic - number 1 choice now in Dubai”
Absolute wow factor - amazing staff, amazing room, excellent room service. The room layout design, breakfast till 11.30 - all just perfect - they really have got it right here. 10/10
Always a pleasure !”
Eventhough there is a construction zone next door, it does not bother. Still a hotel with a good energy.
Business in a relaxed atmosphere ”
Amazing! Loved this hotel!”
Outstanding hotel with an amazing balcony and view. Room400 is the best!
Great luxury hotel”
great experience, stayed for two times already. great spa, nice views
Truly the most glorious hotel I have ever stayed in. Wonderful place, great staff, very nice and helpful. Amazing place!!!
Everything we needed to get into holiday mode”
Excellent, Mina A Salam provided everything wanted to switch into holiday mode. The location is very central to all the attractions in Dubai.
Conference was held there and it was comfortable”
We went there for conference, the hotel was nice and everything seems to be OK. We stayed there for 3 nights and got many good experience.
People could look into our rooms”
It was great .. I was glad to get it at this price because it's not worth more. The fact we had men looking into our room was a big iconvinency But the place is Superbe
one of the best location in dubai,true luxury hotel and service with a smile
Friendly staff .. quiet place.”
Had the best stay ever .. will advice my family & friends to give it a try.
The bed is very big and very comfortable. The beach is complimentary. Noly the hotel customers can have access to the beach. Not crwoded beach. Nice view. The servants are also nice.
lovely resort for relaxing ”
the resort is great location for who are looking for relaxing or romantic stay. the staff are so helpful and friendly. there are variety of restaurants with nice food.
was very nice. excellent for families with children. excellent view and beach. very firendly staff and close to the mall. recommeded to all. hidden in middle of the city. wonderful location.
This unique hotel makes you feel that you have everything. shopping in the souk, taking electric boat thru the lake is really nice, wild wadi water park . nice beach and large swimming pools.
Beautiful hotel and great service”
Took note of our reason for visit (honeymoon) and sent champagne
More than perfect
Very nice but needs an internal decor makeover ”
Great Hotel Facilities”
Stay was overall good, noise from the construction was somehow kept at a minimum.