Excellent 8.2
Based on 700 reviews

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About this property


Jupiters Hotel and Casino is conveniently located in Broadbeach on the Gold Coast. The property makes for an enjoyable stay and rooms are appointed with plasma televisions. An easy stroll or monorail ride away, you'll find shopping centers, restaurants, cafes, and even nightclubs. Relax in this elegant 5-star property where they offer a wide range of rooms and suites that guarantee a luxurious stay, making it perfect for even discerning travelers. This entertaining property is brilliantly appointed with a wide variety of restaurants and bars, opulent leisure activities and a 24-hour casino. An oasis for both leisure and business travelers, Jupiters Hotel and Casino is an attraction within itself.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket service

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Swimming pool [kids]


  • Buzzer/wireless intercom
  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Malay
  • Russian
  • Thai
  • Vietnamese
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Extra bed is a rollaway bed and is subject to availability.

Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 30 AUD
Check-In From: 02:00 PM
Check-In Until: 05:00 AM
Check-Out From: 06:00 AM
Check-Out Until: 11:00 AM
Distance from City Center: 5km
Distance to Airport: 20km
Internet Usage Fee: 00 AUD
Non-Smoking Rooms / Floors: NO
Number of Bars: 5
Number of Floors: 21
Number of Restaurants: 6
Number of Rooms : 596
Parking Fee (per day): 00 AUD
Reception Open Until: 12:00 PM
Room Voltage: 240
Time to Airport (Minutes): 20
Year Hotel Built: 1985
Year Hotel Last Renovated: 2016
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Verified traveler reviews

Filter by traveler type

based on 700 reviews
  • Cleanliness 8.4
  • Facilities 8.0
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for money 7.9
  • Food/Dining 8.0
Sort by

Anthony from Australia
Superior Deluxe Room
Stayed 1 night in September 2016
The Japanese restaurant
Kyumi was magnificent. The food was fresh and tasty. Service was a bitslow but the food did make up for it.
Reviewed September 29, 2016

John from Australia
Solo travelers
Superior Deluxe Room
Stayed 1 night in September 2016
Great location, modern room & facilities & close to beaches & cafes/ restaurants
Jupiters & the room $ facilities 10/10
Reviewed September 27, 2016

Colin from Australia
Superior Deluxe Room
Stayed 2 nights in September 2016
Reviewed September 22, 2016

Ricky from Australia
Superior Deluxe Room
Stayed 1 night in September 2016
Great hotel with free wifi
Will visit again
Reviewed September 21, 2016

Leonard from Australia
Solo travelers
Superior Deluxe Room
Stayed 2 nights in September 2016
Great Stay
All Good
Reviewed September 17, 2016

David from United Kingdom
Solo travelers
Stayed 1 night in August 2016
Nice corner room but works being carried out
Corner room was nice and quite big, didn't use the facilities apart from the casino which can get very busy. There are works going on at the moment but I didn't really hear them.
Reviewed August 30, 2016

geoff from Australia
Stayed 1 night in August 2016
not worth what we had to pay
was a pass
Reviewed August 29, 2016

Xue from Australia
Superior Deluxe Room
Stayed 1 night in August 2016
Weekend escaped
Good times
Reviewed August 25, 2016

Kerry from Australia
Stayed 1 night in August 2016
Attention to detail
I made my booking at Jupiters through Agoda 3 months in advance of our stay and requested a high floor, king bed and ocean view. When we checked in we were given a room on the lowest floor of accommodation with twin beds and no view. We were very disappointed that our advance requests were apparently not considered. After pointing out our requests, we were eventually moved to a higher floor with a king bed, but had to wait 2 hours to check in. The hotel is currently undergoing refurbishment and I hope the attention to detail improves with the facilities.
Reviewed August 23, 2016

hsu from Australia
Families with older children
Stayed 2 nights in August 2016
Best hotel board beach
Jupiters has everything you need for business or vacation, even free parking. Check in staffs so kind in helping us get avoid room change!(booked diff room types due to unavailable) will be back soon..
Reviewed August 14, 2016


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