JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Hotel Zone, Cancun, Mexico, 77500 - See map
Free Wi-Fi
9.3
Exceptional
/10
(12 reviews)See what guests said
Food & Dining1
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JW Marriott Cancun Resort & Spa
 JW Marriott Cancun Resort & Spa
Interior view JW Marriott Cancun Resort & Spa
Swimming pool [outdoor] JW Marriott Cancun Resort & Spa
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Popular landmarks
Avenida Kukulkan 1.68 km
Mayan Museum of Cancun 1.72 km
El Rey Archaeological Zone 1.76 km
Interactive Aquarium 2.45 km
La Isla Shopping Village 2.53 km
Playa Delfines 3.19 km
Torre Escenica 6.4 km
Wet'n Wild Cancun 8.46 km
Mercado 28 Market 10.51 km
Xoximilco Cancun by Xcaret 13.83 km
Nearby landmarks
Playa Ballenas 270 m
International Medical Center 340 m
Luxury Avenue Cancun 1.52 km
Hacienda Tequila Cancun 1.59 km
Kukulcan Plaza 1.67 km
Museo Sensorial del Tequila 1.68 km
Avenida Kukulkan 1.68 km
Mayan Museum of Cancun 1.72 km
Parque Maya Tours 1.75 km
El Rey Archaeological Zone 1.76 km
9.5

Exceptional

Location rating score

Exceptional location
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Preventative Equipment
Hand sanitizer
What guests are saying:Read all 12 reviews
Exceptional cleanliness
10.0 rating for cleanliness
Exceptional comfort
9.5 room quality and comfort
Exceptional service
9.3 rating for service
Exceptional facilities on premise
9.2 facilities on premise
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Cancun every 7 minutes on Agoda.com
Value for money8.5
Distance to city center14.5 km
Location rating9.5
Nearest airportCancún International Airport (CUN)
Distance to airport11.9 km

Rooms available at JW Marriott Cancun Resort & Spa

9.5
Exceptional
Room comfort & quality
Club 91 for 2 adults, Club level, Deluxe Guest room, 1 King
Club 91 for 2 adults, Club level, Deluxe Guest room, 1 King
...
  • Balcony/terrace
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Premium Ocean View, Deluxe Guest room, 1 King, Balcony
Premium Ocean View, Deluxe Guest room, 1 King, Balcony
...
  • Balcony/terrace
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Grand Ocean Front Suite, 1 Bedroom Larger Suite, Oceanfront
Grand Ocean Front Suite, 1 Bedroom Larger Suite, Oceanfront
...
  • Balcony/terrace
  • Separate shower/bathtub
  • 1 king bed and 1 sofa bed
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Premium Ocean View, Deluxe Guest room, 2 Double, Balcony
Premium Ocean View, Deluxe Guest room, 2 Double, Balcony
...
  • Balcony/terrace
  • Separate shower/bathtub
  • 2 double beds
Enter dates to see prices
Ocean View, Deluxe Guest room, 1 King, Balcony
Ocean View, Deluxe Guest room, 1 King, Balcony
...
  • Balcony/terrace
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony
Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony
...
  • Balcony/terrace
  • Separate shower/bathtub
  • 1 king bed and 1 sofa bed
Enter dates to see prices
JW Luxury Suite, Junior Suite, 1 King, Sofa bed, Balcony
JW Luxury Suite, Junior Suite, 1 King, Sofa bed, Balcony
...
  • Balcony/terrace
  • Separate shower/bathtub
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Club 91 for 2 adults, Club level, Deluxe Guest room, Balcony
Club 91 for 2 adults, Club level, Deluxe Guest room, Balcony
...
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Ocean View, Deluxe Guest room, 2 Double, Balcony
Ocean View, Deluxe Guest room, 2 Double, Balcony
...
  • Balcony/terrace
  • Separate shower/bathtub
  • 2 double beds
Enter dates to see prices
Presidential Suite
Presidential Suite
...
  • Room size: 86 m²/926 ft²
  • Balcony/terrace
  • 1 king bed & 1 sofa bed
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Frequently asked questions

What time is check-in and check-out at JW Marriott Cancun Resort & Spa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

What is the smoking policy at JW Marriott Cancun Resort & Spa?

JW Marriott Cancun Resort & Spa does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood
Property ranking|Compared to 1,032 Cancun properties
See all rankings
Location score
9.6/10
Service score
10.0/10
Cleanliness score
10.0/10
Room comfort score
9.5/10
Better than
99
%
of Cancun properties
Better than
99
%
of Cancun properties
Better than
99
%
of Cancun properties
Better than
99
%
of Cancun properties
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Overall rating:
9.3
Exceptional
12 reviews
Cleanliness
10.0
Facilities
9.2
Location
9.5
Read all reviews >
More about JW Marriott Cancun Resort & Spa

More about JW Marriott Cancun Resort & Spa

A winner of the AAA Five Diamond Hotel Award, the JW Marriott Cancun Resort & Spa offers the ultimate getaway with views over Cancun’s white beaches and turquoise waters. The rooms themselves are much like the rest of the hotel – opulent and extravagant. Guests will find everything from a 32" flat-panel LCD television and Marriot’s sumptuous Revive bedding. Guests at the JW Marriott Cancun Resort & Spa can begin their day with a meal from one of the world-class restaurants or a traditional massage in the Mayan-inspired spa. Business travelers will find a comprehensive business center equipped with state-of-the-art meeting facilities. From morning to night, Cancun doesn't disappoint and the JW Marriott Cancun Resort & Spa specializes in making your stay more exciting.

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What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Gustino Italian Grill
Cuisine:Italian
Menu:Buffet
Sedona Grill
Cuisine:Tex-Mex
Menu:Buffet
BeachWalk
Cuisine:American
Menu:Buffet
750 Pizzeria
Cuisine:American
Menu:Buffet
Mikado
Cuisine:Japanese
Menu:Buffet
La Capilla Argentina Steakhouse
Cuisine:Steakhouse
Menu:Buffet
Champions Sports Bar
Cuisine:International
Menu:Buffet
Sasi Thai
Cuisine:Thai
Menu:Buffet
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of JW Marriott Cancun Resort & Spa from real guests

Provided by verified guests of Agoda
Agoda Reviews (12)Booking.com Reviews (303)
9.3
/
10
Exceptional
Cleanliness10.0
Facilities9.2
Location9.5
Room comfort and quality9.5
Service9.3
Value for money8.5
High score for Cancun
Rating
9+ Exceptional (4)
8-9 Excellent (1)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (2)
Jun - Aug (3)
Sep - Nov (0)
Dec - Feb (1)
Don't miss out!Users are booking a place in Cancun every 7 minutes on Agoda.com
All guests (12)
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Show reviews that mention 

Showing 6 verified guest comments
5.2
Tien from United States
Group
Ocean View, Deluxe Guest room, 2 Double, Balcony
Stayed 4 nights in August 2020

Trouble not solve ”

Reservations messy up ours booking. The hotel and the customer service from Agoda try to help but it not going anywhere. Just trouble adding with more trouble. Hotel front desk was not helpful and lack of services. They don’t make you feel welcome.

Reviewed August 10, 2020
9.7
Exceptional
El from United Kingdom
Couple
Stayed 3 nights in July 2015

awesome destination ”

location weather and food

Staff very friendly food fantastic and the location is perfect

Reviewed July 20, 2015
9.7
Exceptional
DAVID from South Africa
Couple
Stayed 3 nights in April 2011

great hotel upgrade free fo charge from hotel”

everything!

please see my comments below.This hotel is good value.please take official tours offered at the hotel good value the entire experience,friendliness of the staff is to be believed.

Reviewed April 12, 2011
9.7
Exceptional
Wei-Chung from Taiwan
Business traveler
Stayed 5 nights in February 2011

Beautiful location and good service ”

Very good hotel, beautiful location, very good service

The entire stay was more than satisfying. Nice rooms facing the beautiful Caribbean Sea. The service was very good. The staff are very nice and helpful. The food in the restaurants are good. It is indeed a top hotel.

Reviewed March 11, 2011
9.0
Exceptional
Gary from United States
Family with teens
Stayed 4 nights in March 2010

Cancun Marriot”

Beautiful beach Great Service Good Location
Breakfast not include in room rate Tips / Service charges should have been added in bill

The hotel and beach area was beautiful with the white sand and blue ocean. The staff was very accommodating and the room was very comfortable and have a great view of the beach. The breakfast area was a bit of a miss design with only one way up and down to the buffet. I believe the hotel would be better served if they charged a 15% service charge rather than be reminded that tips were not included when paying every bill. The food and hotel atmosphere was very nice and secure. The location was great and we considered everything was good value for the money. The pool water was very warm and the spa layout and equipment was excellent.

Reviewed April 01, 2010
10.0
Exceptional
dewi from Indonesia
Family with teens
Ocean View, Deluxe Guest room, 1 King, Balcony
Stayed 2 nights in June 2018

Hotel yang Indah”

Untuk bersantai dan explore Cancun, hotel ini sangat menyenangkan. Kolam renang yang besar dan bisa langsung ke pantai. Staff juga sangat ramah

Reviewed May 12, 2019
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  • Exceptional location
  • Avenida Kukulkan
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