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JW Marriott Cancun Resort & Spa
JW Marriott Cancun Resort & Spa
JW Marriott Cancun Resort & Spa
JW Marriott Cancun Resort & Spa
JW Marriott Cancun Resort & Spa
JW Marriott Cancun Resort & Spa
JW Marriott Cancun Resort & Spa
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9.1

Exceptional

15 reviews

15 reviews

Food & Dining1
See map

9.4

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Avenida Kukulkan 1.7 km
Mayan Museum of Cancun 1.7 km
Interactive Aquarium 2.5 km
La Isla Shopping Village 2.5 km
El Rey Archaeological Zone 3.2 km
Playa Delfines 3.2 km
Torre Escenica 6.4 km
Wet'n Wild Cancun 8.5 km
Mercado 28 Market 10.5 km
Xoximilco Cancun by Xcaret 13.8 km
Nearby landmarks
Playa Ballenas 270 m
International Medical Center 340 m
San Miguelito Beach 1.2 km
Backstage Theatre 1.3 km
Luxury Avenue 1.5 km
Luxury Avenue Cancun 1.5 km
Hacienda Tequila Cancun 1.6 km
Kukulcan Plaza 1.7 km
Museo Sensorial del Tequila 1.7 km
Avenida Kukulkan 1.7 km
Free Wi-Fi

JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Hotel Zone, Cancun, Mexico, 77500 - See map

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Cancun every 8 minutes on Agoda.com
Value for money8.7
Distance to city center14.5 km
Location rating9.4
Nearest airportCancun International Airport (CUN)
Distance to airport11.9 km

Rooms available at JW Marriott Cancun Resort & Spa

Exceptional
Room comfort & quality

9.5

Club 91 for 2 adults, Club level, Presidential Suite
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Club 91 for 2 adults, Club level, Deluxe Guest room, 1 King
...
  • View view
  • Balcony/terrace
  • 1 king bed
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JW Luxury Suite, Junior Suite, 1 King, Sofa bed, Balcony
...
  • View view
  • Balcony/terrace
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Club 91 for 2 adults, Club level, 1 Bedroom Larger Suite
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
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Grand Ocean Front Suite, 1 Bedroom Larger Suite, Oceanfront
...
  • Balcony/terrace
  • Separate shower/bathtub
  • 1 king bed and 1 sofa bed
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Ocean View, Deluxe Guest room, 1 King, Balcony
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
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Premium Ocean View, Deluxe Guest room, 1 King, Balcony
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
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Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony
...
  • Sea view
  • Balcony/terrace
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Club 91 for 2 adults, Club level, 1 Bedroom Suite, Balcony
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Premium Ocean View, Deluxe Guest room, 2 Double, Balcony
...
  • Sea view
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at JW Marriott Cancun Resort & Spa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JW Marriott Cancun Resort & Spa?

JW Marriott Cancun Resort & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 16 MXN. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at JW Marriott Cancun Resort & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, JW Marriott Cancun Resort & Spa has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cancun with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at JW Marriott Cancun Resort & Spa?

Start your mornings right, with the continental and buffet breakfast options offered at JW Marriott Cancun Resort & Spa. Adults can enjoy breakfast offered with an additional charge of 546 MXN if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at JW Marriott Cancun Resort & Spa?

JW Marriott Cancun Resort & Spa features 3 on-site restaurants for your dining convenience.

What is the smoking policy at JW Marriott Cancun Resort & Spa?

JW Marriott Cancun Resort & Spa does not permit smoking in any of its rooms or indoor areas.

See map

Explore the neighborhood

Overall rating:

9.1

Exceptional
15 reviews
Cleanliness
10.0
Facilities
9.2
Location
9.4
Read all reviews >
More about JW Marriott Cancun Resort & Spa

More about JW Marriott Cancun Resort & Spa

A winner of the AAA Five Diamond Hotel Award, the JW Marriott Cancun Resort & Spa offers the ultimate getaway with views over Cancun’s white beaches and turquoise waters. The rooms themselves are much like the rest of the hotel – opulent and extravagant. Guests will find everything from a 32" flat-panel LCD television and Marriot’s sumptuous Revive bedding. Guests at the JW Marriott Cancun Resort & Spa can begin their day with a meal from one of the world-class restaurants or a traditional massage in the Mayan-inspired spa. Business travelers will find a comprehensive business center equipped with state-of-the-art meeting facilities. From morning to night, Cancun doesn't disappoint and the JW Marriott Cancun Resort & Spa specializes in making your stay more exciting.

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Amenities and facilities
Exceptional
Facilities

9.2

Languages spoken

  • English
  • Spanish

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in all rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Diving
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Gustino Italian Grill

  • Cuisine: Italian
  • Menu: Buffet

Sedona Grill

  • Cuisine: Tex-Mex
  • Menu: Buffet

BeachWalk

  • Cuisine: American
  • Menu: Buffet

750 Pizzeria

  • Cuisine: American
  • Menu: Buffet

Mikado

  • Cuisine: Japanese
  • Menu: Buffet

La Capilla Argentina Steakhouse

  • Cuisine: Steakhouse
  • Menu: Buffet

Champions Sports Bar

  • Cuisine: International
  • Menu: Buffet

Sasi Thai

  • Cuisine: Thai
  • Menu: Buffet
Location
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Hotel Zone, Cancun, Mexico, 77500
Exceptional
Location

9.4

Airports

  • Cancun International Airport (CUN)
    11.9 km
  • Cozumel International Airport (CZM)
    66.3 km

Public transportation

  • Cancun Bus Station
    10.2 km

Hospital or clinic

  • International Medical Center
    340 m

Shopping

  • La Isla Shopping Village
    2.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    730 m
What's nearby

Popular landmarks

  • Avenida Kukulkan
    1.7 km
  • Mayan Museum of Cancun
    1.7 km
  • Interactive Aquarium
    2.5 km
  • La Isla Shopping Village
    2.5 km
  • El Rey Archaeological Zone
    3.2 km
  • Playa Delfines
    3.2 km
  • Torre Escenica
    6.4 km
  • Wet'n Wild Cancun
    8.5 km
  • Mercado 28 Market
    10.5 km
  • Xoximilco Cancun by Xcaret
    13.8 km

Nearby landmarks

  • Playa Ballenas
    270 m
  • International Medical Center
    340 m
  • San Miguelito Beach
    1.2 km
  • Backstage Theatre
    1.3 km
  • Luxury Avenue
    1.5 km
  • Luxury Avenue Cancun
    1.5 km
  • Hacienda Tequila Cancun
    1.6 km
  • Kukulcan Plaza
    1.7 km
  • Museo Sensorial del Tequila
    1.7 km
  • Avenida Kukulkan
    1.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee16 MXN
  • Distance from city center14.5 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)546 MXN
  • Daily Internet/Wi-Fi fee15 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of floors14
  • Number of restaurants3
  • Number of rooms 447
  • Room voltage120
  • Year property opened2001
  • Most recent renovation2006
Property announcements

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of JW Marriott Cancun Resort & Spa from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness10.0
Facilities9.2
Location9.4
Room comfort and quality9.5
Service9.4
Value for money8.7
High score for Cancun
Rating
9+ Exceptional (5)
8-9 Excellent (1)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (2)
Jun - Aug (3)
Sep - Nov (0)
Dec - Feb (2)
Don't miss out!Users are booking a place in Cancun every 8 minutes on Agoda.com
All guests (15)
All languages

Show reviews that mention 

Showing 7 verified guest comments
10.0
Exceptional
Alon from Canada
Family with young children
Ocean View, Deluxe Guest room, 2 Double, Balcony
Stayed 7 nights in December 2021

10/10”

Couldn’t ask for better service, rooms are beautiful, pools are phenomenal and a special thanks to Miguel at front desk, chef Carlos, chef Gonzalo and chef Guadeloupe. And Gilberto and Paulina at Sedona grill. For anyone reading this, no need to think twice, just go.

Reviewed December 29, 2021

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5.2
Tien from United States
Group
Ocean View, Deluxe Guest room, 2 Double, Balcony
Stayed 4 nights in August 2020

Trouble not solve ”

Reservations messy up ours booking. The hotel and the customer service from Agoda try to help but it not going anywhere. Just trouble adding with more trouble. Hotel front desk was not helpful and lack of services. They don’t make you feel welcome.

Reviewed August 10, 2020

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9.7
Exceptional
El from United Kingdom
Couple
Stayed 3 nights in July 2015

awesome destination ”

location weather and food

Staff very friendly food fantastic and the location is perfect

Reviewed July 20, 2015

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9.7
Exceptional
DAVID from South Africa
Couple
Stayed 3 nights in April 2011

great hotel upgrade free fo charge from hotel”

everything!

please see my comments below.This hotel is good value.please take official tours offered at the hotel good value the entire experience,friendliness of the staff is to be believed.

Reviewed April 12, 2011

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9.7
Exceptional
Wei-Chung from Taiwan
Business traveler
Stayed 5 nights in February 2011

Beautiful location and good service ”

Very good hotel, beautiful location, very good service

The entire stay was more than satisfying. Nice rooms facing the beautiful Caribbean Sea. The service was very good. The staff are very nice and helpful. The food in the restaurants are good. It is indeed a top hotel.

Reviewed March 11, 2011

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9.0
Exceptional
Gary from United States
Family with teens
Stayed 4 nights in March 2010

Cancun Marriot”

Beautiful beach Great Service Good Location
Breakfast not include in room rate Tips / Service charges should have been added in bill

The hotel and beach area was beautiful with the white sand and blue ocean. The staff was very accommodating and the room was very comfortable and have a great view of the beach. The breakfast area was a bit of a miss design with only one way up and down to the buffet. I believe the hotel would be better served if they charged a 15% service charge rather than be reminded that tips were not included when paying every bill. The food and hotel atmosphere was very nice and secure. The location was great and we considered everything was good value for the money. The pool water was very warm and the spa layout and equipment was excellent.

Reviewed April 01, 2010

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10.0
Exceptional
dewi from Indonesia
Family with teens
Ocean View, Deluxe Guest room, 1 King, Balcony
Stayed 2 nights in June 2018

Hotel yang Indah”

Untuk bersantai dan explore Cancun, hotel ini sangat menyenangkan. Kolam renang yang besar dan bisa langsung ke pantai. Staff juga sangat ramah

Reviewed May 12, 2019

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