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JW Marriott Hotel Hanoi
JW Marriott Hotel Hanoi
JW Marriott Hotel Hanoi
JW Marriott Hotel Hanoi
JW Marriott Hotel Hanoi
JW Marriott Hotel Hanoi
JW Marriott Hotel Hanoi

Removed from saved list

8.8

Excellent

760 reviews

760 reviews

Breakfast2
Fitness Centre1
Housekeeping1
See map

8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Vietnam Museum of Ethnology 4.0 km
Temple of Literature & National University 5.8 km
One Pillar Pagoda 6.0 km
Ho Chi Minh Mausoleum 6.3 km
Presidential Palace Historical Site 6.4 km
Vietnam Military History Museum 6.5 km
Hoa Lo Prison 6.9 km
St. Joseph's Cathedral 7.3 km
Vietnamese Women's Museum 7.3 km
Old Quarter 7.6 km
Nearby landmarks
Vietnam National Convention Center 450 m
Vietnam National Convention Centre 450 m
Ao Tròn 550 m
Vm+ 21-23 mễ trì thượng 550 m
Keangnam Hanoi Landmark Tower 630 m
Vm+ số 23 ngõ 14 mễ trì hạ 710 m
K-Market Greenbay 730 m
Vm+ TDP số 5 mễ trì hạ 750 m
Vm+ G1 vinhomes green 760 m
V+ g2 vinhomes greenbay lương thế vinh 800 m

JW Marriott Hotel Hanoi

No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District, Tu Liem District, Hanoi, Vietnam, 100000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tu Liem District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

3 travelers have booked today.

Value for money8.8
Distance to city center10 km
Location rating8.0
Nearest airportGia Lam Airport (NULL)
Distance to airport11.6 km

Rooms available at JW Marriott Hotel Hanoi

Exceptional
Room comfort & quality

9.4

Deluxe Suite, Executive lounge access, 1 King
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite City View, Executive lounge access, 1 King
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite Lake View, Executive lounge access, 1 King
...
  • Room size: 90 m²/969 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Executive, Executive lounge access Guest room, 2 Double
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Executive, Executive lounge access, Guest room, 2 Double
...
  • Room size: 48 m²/517 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices
Executive City View, Executive lounge access, Guest room
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite, Executive lounge access, 1 Bedroom Suite
...
  • Room size: 150 m²/1615 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Executive Lake View, Executive lounge access, Guest room
...
  • Room size: 48 m²/517 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Chairman Suite, Executive lounge access, 1 Bedroom Suite
...
  • Room size: 200 m²/2153 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Presidential Suite, Executive lounge access, 1 King
...
  • Lake view
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at JW Marriott Hotel Hanoi?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JW Marriott Hotel Hanoi?

JW Marriott Hotel Hanoi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1688610 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, JW Marriott Hotel Hanoi has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at JW Marriott Hotel Hanoi?

Start your mornings right, with the continental and buffet breakfast options offered at JW Marriott Hotel Hanoi. Adults can enjoy breakfast offered with an additional charge of 796950 VND if not included in the room rate.

What are my dining options at JW Marriott Hotel Hanoi?

JW Marriott Hotel Hanoi features 5 on-site restaurants for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at JW Marriott Hotel Hanoi?

JW Marriott Hotel Hanoi does permit smoking in some areas and is not 100% smoke-free.

See map

Explore the neighborhood

What people love about JW Marriott Hotel Hanoi

  • 10

    Exceptional
    Breakfast

    "Love the breakfast most!"

    YU

    |

    June 3, 2021

  • 10

    Exceptional

    "It was a fun staycation with the package."

    Jeoungeun

    |

    April 23, 2021

  • 8.4

    Excellent

    "The room condition was good to stay with the child."

    Areum

    |

    March 1, 2021

Overall rating:

8.8

Excellent
760 reviews
Cleanliness
9.4
Facilities
9.1
Location
8.0
Read all reviews >
More about JW Marriott Hotel Hanoi

More about JW Marriott Hotel Hanoi

JW Marriott Hotel Hanoi

With a wide range of services catered to both business and leisure travelers, JW Marriott Hotel Hanoi makes sure you get the best out of your stay.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by JW Marriott Hotel Hanoi. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hanoi can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at JW Marriott Hotel Hanoi.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at JW Marriott Hotel Hanoi are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at JW Marriott Hotel Hanoi offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at JW Marriott Hotel Hanoi, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at JW Marriott Hotel Hanoi which has a selection of kosher and halal options.
Once there, be sure to check out bar, nightclub and casino for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, JW Marriott Hotel Hanoi has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at JW Marriott Hotel Hanoi ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at JW Marriott Hotel Hanoi gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Hanoi, take some time to venture outside of JW Marriott Hotel Hanoi. Learn about the city's art history with a day at Vietnam Museum of Ethnology located 3.9 km away, where you can see collections by famous artists.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

7 mentions

Food & Dining

4 mentions

Swimming Pool

1 mention

Taxi

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Vietnamese

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible public restrooms
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on all guest room doors
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathtub
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • DVD/CD player
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Separate shower/bathtub
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [charges apply]
Food and dining
Restaurants on site

French Grill

  • Cuisine: French
  • Menu: Buffet

JW Café

  • Cuisine: Asian
  • Menu: Buffet, A-la-carte

The Lounge - Lobby Lounge

  • Cuisine: International
  • Menu: Buffet

Akira Back

  • Cuisine: Asian, Japanese
  • Menu: Buffet

John Anthony Cantonese Grill & Dim Sum

  • Cuisine: Chinese
  • Menu: A-la-carte
Location
No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District, Tu Liem District, Hanoi, Vietnam, 100000
Very good
Location

8

Airports

  • Gia Lam Airport (NULL)
    11.6 km 41 min drive
  • Noi Bai International Airport (HAN)
    23.6 km 41 min drive

Public transportation

  • Hanoi Railway Station
    6.3 km 30 min drive

Hospital or clinic

  • BVĐK Hồng Ngọc
    860 m

Shopping

  • Night Market
    7.6 km

Convenience store

  • Vinmart
    750 m 9 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Vietnam Museum of Ethnology
    4.0 km
  • Temple of Literature & National University
    5.8 km
  • One Pillar Pagoda
    6.0 km
  • Ho Chi Minh Mausoleum
    6.3 km
  • Presidential Palace Historical Site
    6.4 km
  • Vietnam Military History Museum
    6.5 km
  • Hoa Lo Prison
    6.9 km
  • St. Joseph's Cathedral
    7.3 km
  • Vietnamese Women's Museum
    7.3 km
  • Old Quarter
    7.6 km

Nearby landmarks

  • Vietnam National Convention Center
    450 m
  • Vietnam National Convention Centre
    450 m
  • Ao Tròn
    550 m
  • Vm+ 21-23 mễ trì thượng
    550 m
  • Keangnam Hanoi Landmark Tower
    630 m
  • Vm+ số 23 ngõ 14 mễ trì hạ
    710 m
  • K-Market Greenbay
    730 m
  • Vm+ TDP số 5 mễ trì hạ
    750 m
  • Vm+ G1 vinhomes green
    760 m
  • V+ g2 vinhomes greenbay lương thế vinh
    800 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For rooms with breakfast, children 0-3 years of age will receive breakfast free of charge.
  • For rooms with breakfast, children 4-11 years old will be charged VND 398,475 for breakfast per room per night.
  • The room rates are based on single or double occupancy. Maximum room occupancy is 3. The third guest will be charged VND 993,300.
  • Guests will be charged net VND 993,300 per room per night for an extra bed. Only one extra bed is allowed in a room.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1688610 VND
  • Distance from city center10 km

Extras

  • Breakfast charge (unless included in room price)796950 VND

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors8
  • Number of restaurants5
  • Number of rooms 450
  • Room voltage220
  • Year property opened2013
Property announcements

Only 1 extra bed is allowed in the room and is dependent upon availability.

There is an additional charge for additional guests. Kindly contact the property for more details.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of JW Marriott Hotel Hanoi from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.4
Facilities9.1
Location8.0
Room comfort and quality9.4
Service9.1
Value for money8.8
High score for Hanoi
Rating
9+ Exceptional (137)
8-9 Excellent (33)
7-8 Very Good (22)
6-7 Good (13)
<6 Below Expectation (18)
Time of the year
Mar - May (45)
Jun - Aug (67)
Sep - Nov (48)
Dec - Feb (63)
All guests (540)
All room types
All languages

Show reviews that mention 

Showing 223 verified guest comments
12345
10.0
Exceptional
Won
Family with teens
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in April 2019

Awesome Hotel”

5-star hotel, indeed. Facilities were superb --- the gym, spa, etc. Not to mention, their dinner and breakfast buffet were amazing & impressive. Though the price may be high, the value for money was maximized. Hospitality was at its finest. All their staff knew how to speak English and were really helpful and friendly. Would definitely come back!!!

Reviewed April 28, 2019

See room deals

9.6
Exceptional
Michael from Singapore
Solo traveler
Deluxe City View, Guest room, 1 King, City view
Stayed 2 nights in January 2019

Excellent service. Excellent staff”

I stayed at this hotel for the 2nd time and the staff were very attentive from the check in process to the check out process. These two processes were done efficiently and with ease. Thank you. The staff at the breakfast restaurant were very helpful. Some of the staff remembered me as I entered the restaurant. My compliments to Coung and the Chef (I can’t remember his name) for introducing to me how to eat one of the Vietnamese dishes. Many thanks for the warmth reception.

Reviewed January 19, 2019

See room deals

9.6
Exceptional
Hung from Vietnam
Solo traveler
Deluxe City View, Guest room, 1 King, City view
Stayed 2 nights in September 2020

Exceptional”

Well, what can i say, JW Marriott exceeded my expectations. From the design of the building, it was beautiful and aesthetic. Staffs are very helpful and kind. They sure treated my better than any other five stars hotels. They handle my luggage with care and tell me everything thoroughly and clearly. Ex, how to use facilities and availability of the services. I enjoyed my three days in Marriott and will definitely recommend my friends and take my family to Marriott.

Reviewed September 29, 2020

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9.6
Exceptional
Linh from Vietnam
Couple
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in September 2019

A great experience. Highly recommend for staying in Hanoi”

I decided to stay at the JW Marriott Hotel Hanoi for a special Family holiday. Hanoi is especially beautiful in the fall. I used to be very satisfied with Marriott in Bali, and this time staying in Marriott Hanoi was also a great experience. We have been upgraded for special vacation, and in-room check-in service. Great service, highly recommend.

Reviewed October 28, 2019

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10.0
Exceptional
Rasha from Singapore
Family with young children
Deluxe Lake View, Guest room, 1 King, Lake view
Stayed 1 night in August 2019

Perfect place to stay at! Staff are amazing, respectful and endlessly helpful!”

Definitely will come back!

Reviewed August 09, 2019

See room deals

9.6
Exceptional
SUNGUN from South Korea
Solo traveler
Executive City View, Executive lounge access, Guest room
Stayed 3 nights in August 2019

Impressive hotel”

Very kind and friendly employees are impressive. During holiday, it was cozy and comfortable. Thank you for their effort👍

Reviewed August 15, 2019

See room deals

9.6
Exceptional
Nguyen from Vietnam
Couple
Deluxe City View, Guest room, 2 Double, City view
Stayed 1 night in September 2019

The hotel has a really great campus.”

The hotel has been built for a long time, outdated equipment but not degraded. staff are not as warm as they should be.

Reviewed September 17, 2019

See room deals

10.0
Exceptional
Jeoungeun from South Korea
Family with young children
Deluxe City View, Guest room, 2 Double, City view
Stayed 1 night in April 2021

family trip”

It was a fun staycation with the package.

Reviewed April 23, 2021

See room deals

10.0
Exceptional
YU from Taiwan
Group
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in January 2021

Nice!”

Love the breakfast most!

Reviewed June 03, 2021

See room deals

10.0
Exceptional
Yen from Vietnam
Couple
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in November 2020

wonderful hotel”

great in everything

Reviewed December 24, 2020

See room deals

10.0
Exceptional
NGUYEN from Vietnam
Family with teens
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in February 2019

EVERYTHING IS GOOD”

value for money

Reviewed December 03, 2019

See room deals

10.0
Exceptional
Phan from Vietnam
Family with young children
Deluxe Lake View, Guest room, 2 Double, Lake view
Stayed 1 night in December 2020

Great service!”

Will come back

Reviewed December 04, 2020

See room deals

8.8
Excellent
CHU from Vietnam
Family with young children
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in January 2019

Very nice hotel and felt good in staying there.”

The Chinese restaurant Crystal Jade Palace provides very nice food. Even the price is b a bit high but it is good. There were two ladies, who were Miss Sophia anf Miss Mia, served our table. They provide excellent service.

Reviewed January 04, 2019

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9.6
Exceptional
Thi from Vietnam
Family with young children
Deluxe City View, Guest room, 1 King, City view
Stayed 3 nights in July 2019

Exceptional”

Best in Hanoi

Reviewed July 25, 2019

See room deals

8.4
Excellent
Areum from Vietnam
Family with young children
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in February 2021

With the child”

The room condition was good to stay with the child. Pool water temperature is also good It's a pity that there are not enough amenities. Mart. Kids Facilities

Reviewed March 01, 2021

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8.0
Excellent
KIM from Vietnam
Couple
Executive Lake View, Executive lounge access, Guest room
Stayed 2 nights in May 2020

The greatest hotel ever ”

Good Bad foods

Reviewed May 05, 2020

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6.8
Good
Jackson from Vietnam
Family with young children
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in July 2020

JW 5 stars facilities with typical mediocre northern service”

Great facilities by JW Marriot as always, but the overall service was mediocre at best, that is just the typical level of service provided by northern people.

Reviewed July 06, 2020

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4.8
Bebert
Business traveler
Deluxe Lake View, Guest room, 1 King, Lake view
Stayed 3 nights in February 2019

Reception workers not experience any needs to learn how to work with tourists. ”

It is long story, they hire kids that don’t have experience and knowledge how to work with guests. For the most part don’t even speak English. For 5-Stars hotel and the price they charge. The service needs to be much better.

Reviewed March 07, 2019

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9.2
Exceptional
Maria from Vietnam
Couple
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in April 2016

A serene escape from Hanoi's reality”

I live in Hanoi and life can get too stressful at times with jampacked streets and crowded public areas so my escape to JW Marriott with my boyfriend was already a luxury. We stayed for a night only, on our first anniversary, (thanks to our demanding jobs) but we both had a great time. We loved French Grill, where we had our anniversary dinner. Man, service was awesome and food was just so yummm! Most of their specials were actually shipped from France and their chef is French too! It was an overall amazing French cuisine experience for us. Then there's Antidote bar with a DJ for our drinks and music after dinner. I also especially liked the 8th floor - swimming pool, juice bar and gym! They're all so spacious and clean. Overall, I'd say JW is inarguably the best hotel I've stayed at in Hanoi (and yes, I've been to all 5 star ones in the city). I wouldn't hesitate to book another stay at any Marriott in the world.

Reviewed April 07, 2016

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10.0
Exceptional
Chhay from Cambodia
Couple
Deluxe City View, Guest room, 1 King, City view
Stayed 2 nights in May 2018

Best hotel in Hanoi”

JW Marriott hotel Hanoi is located in the new development district where there are many new surrounded buildings. In the compound of hotel building, there is convention center surrounded by lake and good landscaping garden where the hotel guests can go for a walk or jogging at all time. The hotel building is also very nice designed with the swimming pool and gymnasium on top with spa and sauna free of charge for hotel guests.

Reviewed May 23, 2018

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