JW Marriott Hotel Hanoi
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JW Marriott Hotel Hanoi

No 8 Do Duc Duc Road, Trung Hoa Nhan Chinh, Hanoi, Vietnam, 100000
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Deluxe, Guest room, 1 King or 2 Double, City view JW Marriott Hotel Hanoi
Deluxe, Guest room, 1 King or 2 Double, City view
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    Lobby JW Marriott Hotel Hanoi
    Lobby JW Marriott Hotel Hanoi
    Interior view JW Marriott Hotel Hanoi
    Deluxe, Guest room, 1 King or 2 Double, City view JW Marriott Hotel Hanoi
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     JW Marriott Hotel Hanoi

    JW Marriott Hotel Hanoi Reviews

    8.8
    Excellent
    /10
    (348 reviews)See what guests said
    9.6
    Exceptional

    "Nice staff - beautiful Hotel and room - Restaurent is high l..."

    Manh H.

    -

    May 3, 2018

    9.4
    Exceptional cleanliness
    Recommended by 92% of guests

    Things you’ll love about JW Marriott Hotel Hanoi

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Very good
    Location
    7.7
    See map
    Very good location
    Popular
    Nearby
  • Vietnam Museum of Ethnology4.2 km
  • Temple of Literature6 km
  • One Pillar Pagoda6.08 km
  • Vietnam Fine Arts Museum6.16 km
  • Ho Chi Minh Mausoleum6.31 km
  • Hoa Lo Prison6.87 km
  • St. Joseph's Cathedral (Nha Tho Lon)7.26 km
  • West Lake7.31 km
  • Hoan Kiem Lake7.57 km
  • Old Quarter7.62 km
  • This property is in high demand!

    Last booked 10 hours ago

    Value for money8.8
    Distance to city center10 km
    Location rating7.7
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport11.6 km

    Rooms available at JW Marriott Hotel Hanoi

    9.4
    Exceptional
    Room comfort & quality
    Executive Lake View, Executive lounge access, Guest room
    Executive Lake View, Executive lounge access, Guest room
    ...
    • Room size: 48 m²/517 ft²
    • Lake view
    • 2 double beds or 1 king bed
    Enter dates to see prices
    Deluxe Suite, Executive lounge access, 1 Bedroom Suite
    Deluxe Suite, Executive lounge access, 1 Bedroom Suite
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite Lake, Executive lounge access, 1 King
    Executive Suite Lake, Executive lounge access, 1 King
    ...
    • Room size: 90 m²/969 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    Executive, Executive lounge access, Guest room, City view
    Executive, Executive lounge access, Guest room, City view
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 2 double beds or 1 king bed
    Enter dates to see prices
    Executive Suite, Executive lounge access, 1 King, City view
    Executive Suite, Executive lounge access, 1 King, City view
    ...
    • Room size: 90 m²/969 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Grand Suite, Executive lounge access, 1 Bedroom Suite
    Grand Suite, Executive lounge access, 1 Bedroom Suite
    ...
    • Room size: 150 m²/1615 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    Deluxe Lake, Guest room, 1 King or 2 Double, Lake view
    Deluxe Lake, Guest room, 1 King or 2 Double, Lake view
    ...
    • Room size: 48 m²/517 ft²
    • Lake view
    • 2 double beds or 1 king bed
    Enter dates to see prices
    Double Executive
    Double Executive
    ...
      Enter dates to see prices
      Double Lake View
      Double Lake View
      ...
        Enter dates to see prices
        Deluxe, Guest room, 1 King or 2 Double, City view
        Deluxe, Guest room, 1 King or 2 Double, City view
        ...
        • Room size: 48 m²/517 ft²
        • City view
        • 2 double beds or 1 king bed
        Enter dates to see prices
        Have a question for JW Marriott Hotel Hanoi?

        What people love about JW Marriott Hotel Hanoi

        • 10.0
          Exceptional

          "As it was recently constructed, the facilities are very new and well maintained."

          Daniel

          |

          October 15, 2018

        • 8.4
          Excellent

          "Everything is great."

          Minh T.

          |

          March 10, 2018

        • 10.0
          Exceptional

          "Good condition and kindly staff"

          YOUNGSUK

          |

          March 25, 2018

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        More about JW Marriott Hotel Hanoi

        More about JW Marriott Hotel Hanoi

        10.0
        Exceptional

        "Very Friendly staff and great hotel facilities!"

        Daniel

        |

        September 10, 2018

        An overview

        Show less

        What they offer

        8.0
        Very good

        "This is an excellent hotel and I had an amazing stay."

        Grahame

        |

        August 8, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Vietnamese cuisine
        Vietnamese cuisine
        Nha hang Tuan Son Com Viet Nam
        2.0 km Vietnamese
        Da Nang Quan
        2.0 km Vietnamese
        Mai Vien brauhaus
        2.1 km Vietnamese
        American cuisine
        American cuisine
        Vpresso Coffee shop
        1.2 km American
        Wings - Buffalo Style
        2.0 km American, Cafe, Fast food
        Cowboy Jack's- American Dining
        2.1 km American, Fast food, Italian
        Asian cuisine
        Asian cuisine
        JW Cafe
        80 m Asian, Chinese, Gluten Free
        Crystal Jade Palace
        150 m Asian, Chinese, Gluten Free
        Hutong- Hot pot paradise
        1.1 km Asian, Chinese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Announcements

        Only 1 extra bed is allowed in the room and is dependent upon availability.
        There is an additional charge for additional guests. Kindly contact the property for more details.

        Reviews of JW Marriott Hotel Hanoi from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (348)Booking.com Reviews (541)
        8.8
        /
        10
        Cleanliness9.4
        Facilities9.1
        Location7.7
        Room comfort and quality9.4
        Service9.0
        Value for money8.8
        All languages
        All guests (348)
        All room types

        Show reviews that mention 

        Showing 165 verified guest comments
        12345
        10.0
        Exceptional
        Won
        Family with teens
        Deluxe, Guest room, 1 King or 2 Double, City view
        Stayed 1 night in April 2019

        Awesome Hotel”

        5-star hotel, indeed. Facilities were superb --- the gym, spa, etc. Not to mention, their dinner and breakfast buffet were amazing & impressive. Though the price may be high, the value for money was maximized. Hospitality was at its finest. All their staff knew how to speak English and were really helpful and friendly. Would definitely come back!!!

        Reviewed April 28, 2019
        10.0
        Exceptional
        Daniel from Singapore
        Group
        Executive Lake View, Executive lounge access, Guest room
        Stayed 1 night in September 2018

        Best in Hanoi”

        As it was recently constructed, the facilities are very new and well maintained. They have friendly staff and most importantly to me is English speaking. And great restaurant located at the ground level. I would say this is the Best Hotel in Hanoi.

        Reviewed October 15, 2018
        9.6
        Exceptional
        Michael from Singapore
        Solo traveler
        Deluxe, Guest room, 1 King or 2 Double, City view
        Stayed 2 nights in January 2019

        Excellent service. Excellent staff”

        I stayed at this hotel for the 2nd time and the staff were very attentive from the check in process to the check out process. These two processes were done efficiently and with ease. Thank you. The staff at the breakfast restaurant were very helpful. Some of the staff remembered me as I entered the restaurant. My compliments to Coung and the Chef (I can’t remember his name) for introducing to me how to eat one of the Vietnamese dishes. Many thanks for the warmth reception.

        Reviewed January 19, 2019
        8.8
        Excellent
        CHU from Vietnam
        Family with young children
        Deluxe, Guest room, 1 King or 2 Double, City view
        Stayed 1 night in January 2019

        Very nice hotel and felt good in staying there.”

        The Chinese restaurant Crystal Jade Palace provides very nice food. Even the price is b a bit high but it is good. There were two ladies, who were Miss Sophia anf Miss Mia, served our table. They provide excellent service.

        Reviewed January 04, 2019
        10.0
        Exceptional
        Chhay from Cambodia
        Couple
        Deluxe, Guest room, 1 King or 2 Double, City view
        Stayed 2 nights in May 2018

        Best hotel in Hanoi”

        JW Marriott hotel Hanoi is located in the new development district where there are many new surrounded buildings. In the compound of hotel building, there is convention center surrounded by lake and good landscaping garden where the hotel guests can go for a walk or jogging at all time. The hotel building is also very nice designed with the swimming pool and gymnasium on top with spa and sauna free of charge for hotel guests.

        Reviewed May 23, 2018
        8.4
        Excellent
        Duy from Vietnam
        Business traveler
        Deluxe, Guest room, 1 King or 2 Double, City view
        Stayed 1 night in January 2018

        Airport taxi booking”

        I have already booking the airport taxi for 5am after I have checked in the hotel with the reception and the people who picked up my luggage, but there was no car in the moring, and they didn't note down any about my requested. This is the second time I stayed here, and last time was the same, they still didn't book any airport taxi for me.

        Reviewed January 11, 2018
        9.2
        Exceptional
        Miranda from China
        Business traveler
        Executive, Executive lounge access, Guest room, City view
        Stayed 2 nights in November 2017

        Great staff, amazing room”

        The staff was helpful and friendly, especially the receptionists at the Executive Lounge. Pho at the Lounge was fabulous. The hotel is located 8-10km from the city centre but it took about 30-45 mins in a car to get there - a bit far if you are a tourist and want to see the city.

        Reviewed November 11, 2017
        8.4
        Excellent
        ly
        Business traveler
        Deluxe, Guest room, 1 King or 2 Double, City view
        Stayed 1 night in October 2017

        Business Trips of Fashion Week Review ”

        From the check in, to the room service, to the concierge desk, all functioning as a 5 star hotel Standard . We stay for 3 nights and we are enjoy for every minutes ther .The 1st day arrival in your hotel ..Your staff are amazing to give us upgrade Room Service . The location is very far to the centre . But we are staying there for purpose of Vietnam International Fashion Week FW so It is very convenient for us . The breakfast is amazing and next to the lake so I really enjoy it for a view . Love to be back to JW Marriott Ha Noi again for next coming trips .

        Reviewed November 05, 2017
        8.3
        Excellent
        Syed from Singapore
        Business traveler
        Stayed 1 night in June 2015

        staff could have done better”

        nice environment place

        all was good. except the last part the concierge try to cheat us with overcharge for the transport we pay for the bmw as promised for the pick up end up we get hyundai to the airport when ask why payment is different then the table we saw earlier they rectified, but then there they put 15% extra charge ( fair enough) but when we get the total bill they charge us another 15% overall and just "act blur" was too rushing to even argue cheap thrill staffs for a hotel of this status

        Reviewed June 07, 2015
        9.3
        Exceptional
        Yee from Hong Kong
        Solo traveler
        Stayed 1 night in April 2015

        Nice facilities and food”

        The decor of the room, indoor pool and lounge was perfect. Staff was friendly and helpful. Food at the French Grill was a must-try.

        We planned to have dinner at French Grill, the best rated Hanoi restaurant. So we chose a plan without breakfast so as to eat outside and did some sight seeing. But the reception guy offered an irresistible upgrade plan for breakfast and free access to lounge with bottomless afternoon and evening cocktail. Turned out we stayed at the hotel till our late flight the other day. Room, pool and gym could let you spend the day comfotably. We had glasses of wine and cocktail in the evening such that we needed to postponed our dinner. French Grill served really good dishes, both classics and contemporary. Pity that we had too much snacks at lounge. Must go again next time. You couldn't complain about the variety of food at breakfast. But staff could be more flexible in the seating arrangement. We requested to sit by the window but the waitress insisted that the table was for 4 persons though the cafe was just only 10 or 20% ocupied. And a waiter bumped to us in the middle of our meal just to have us sign on the bill. We were told it was the hotel policy to estimate the number of guests therein. But there were plenty of empty tables. Why needed that?

        Reviewed April 09, 2015
        10.0
        Exceptional
        Benedict from Malaysia
        Couple
        Stayed 1 night in December 2014

        A personalised touch from Hanoi”

        Location, food and the staff

        The stay at this hotel was great. Having my honeymoon here, it exceeded all of my expectations from a 5-starred hotel. Let me make it simple, I am a very picky traveler yet, the hotel made us feel at home. Kept following up on our requests and etc. The best was, a personal note from the shift manager wishing us all the best and hope we had a good stay. Thank you.

        Reviewed January 23, 2015
        10.0
        Exceptional
        Benedict from Malaysia
        Couple
        Stayed 2 nights in December 2014

        Personal touch is the new way to go”

        Food, location and the staffs

        The stay at this hotel was great. Having my honeymoon here, it exceeded all of my expectations from a 5-starred hotel. Let me make it simple, I am a very picky traveler yet, the hotel made us feel at home. Kept following up on our requests and etc. The best was, a personal note from the shift manager wishing us all the best and hope we had a good stay. Thank you.

        Reviewed January 23, 2015
        8.7
        Excellent
        Oscar from Singapore
        Business traveler
        Stayed 3 nights in August 2014

        Brand New Hotel, Great Business Hotel ”

        Modern, Facilities, Good Service

        In Hanoi for business, I wanted to be near the modern and business side of Hanoi. There is a sort of highway straight from the airport bypassing the busy traffic parts of Hanoi.it is also next to the convention centre in away from the buildings around... It is far away from the tourist side of Hanoi, the old quarters. Location wise, it was great... unless you are a tourist. Being new, the facilities were in good condition... great gym and lap pool at the roof top... the room was modern and well appointed. Breakfast at the restaurant had a good international and local spread... the different stations were all over... but that also meant no congestions. Service staff were attentive and quick to clear the tables... without being intrusive, young and eager to serve, could tell that they were well trained. This is one international hotel that probably lived up to its 5 star billing and perhaps a bit more. Would certainly plan to stay again the next time, not least because it was near where I needed to go for my meetings.

        Reviewed August 23, 2014
        4.8
        Bebert
        Business traveler
        Deluxe Lake, Guest room, 1 King or 2 Double, Lake view
        Stayed 3 nights in February 2019

        Reception workers not experience any needs to learn how to work with tourists. ”

        It is long story, they hire kids that don’t have experience and knowledge how to work with guests. For the most part don’t even speak English. For 5-Stars hotel and the price they charge. The service needs to be much better.

        Reviewed March 07, 2019
        8.0
        Excellent
        Grahame from United Kingdom
        Solo traveler
        Deluxe Lake, Guest room, 1 King or 2 Double, Lake view
        Stayed 6 nights in August 2018

        I Have one Request to the Management”

        This is an excellent hotel and I had an amazing stay. Most of the staff are outstanding but a couple of staff let the others down and I could see that there was some poor supervision from more senior managers who were not on the ball. My one request is that it appears that the hotel has its own dedicated taxi drivers, please ask them not to keep using the car horn. I know all the other drivers use it constantly in Hanoi the noise of which makes staying in Hanoi bothersome but I found asking the drivers I had not to do it made my journeys much more pleasant. My final taxi driver seemed quite amazed that he could actually get to the airport without using it!

        Reviewed August 08, 2018
        8.8
        Excellent
        KAO from Canada
        Business traveler
        Deluxe, Guest room, 1 King or 2 Double, City view
        Stayed 1 night in December 2018

        Excellent”

        Very good

        Reviewed December 24, 2018
        10.0
        Exceptional
        Daniel from Singapore
        Business traveler
        Deluxe Lake, Guest room, 1 King or 2 Double, Lake view
        Stayed 1 night in September 2018

        Very good ambience and great service ”

        Very Friendly staff and great hotel facilities!

        Reviewed September 10, 2018
        10.0
        Exceptional
        LING from Singapore
        Business traveler
        Deluxe, Guest room, 1 King or 2 Double, City view
        Stayed 2 nights in August 2018

        Perfect hotel for business traveler”

        Location is out of the heavy traffic zones. All staff are friendly and speaks very good English. Food is perfect, especially the authentic Bun Cha.

        Reviewed August 04, 2018
        9.6
        Exceptional
        Sang from South Korea
        Family with young children
        Executive, Executive lounge access, Guest room, City view
        Stayed 1 night in February 2018

        Great facilities and very attentive staffs”

        My family had the luxury of staying the JW Marriott Hanoi during the lunar new year. The facilities was near perfect and staffs were very attentive and kind to our picky requests. Although we had to hassle while checking out, but it was a minor problem. I would recommend people to stay at this hotel during holiday season. Once again, I would like to send my regards to all staff at the hotel.

        Reviewed February 23, 2018
        9.2
        Exceptional
        Jiradett from Thailand
        Business traveler
        Executive Lake View, Executive lounge access, Guest room
        Stayed 1 night in November 2017

        Very good hotel for business.”

        I stayed in an executive room on 6th Floor and I really enjoy the facilities on the executive lounge. I can spend my time working while waiting for the check-in. In addition, the cocktail in the evening is very good so you don't want to leave the hotel.

        Reviewed November 06, 2017
        12345
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        • Very good location
        • Vietnam Museum of Ethnology