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JW Marriott Hotel Hanoi
JW Marriott Hotel Hanoi
Restaurant, JW Marriott Hotel Hanoi in Hanoi
Business center, JW Marriott Hotel Hanoi in Hanoi
Exterior view, JW Marriott Hotel Hanoi in Hanoi
Fitness center, JW Marriott Hotel Hanoi in Hanoi
Family Room, City View, Executive lounge access - Executive lounge, JW Marriott Hotel Hanoi in Hanoi

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8.9

Excellent

952 reviews

952 reviews

Cleanliness 9.4
Room comfort and quality 9.4
Facilities 9.2
Service 9.2
Value for money 8.8
Location 8.1
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Vietnam Museum of Ethnology
4.0 km
Temple of Literature & National University
5.8 km
One Pillar Pagoda
6.0 km
Ho Chi Minh Mausoleum
6.3 km
Presidential Palace Historical Site
6.4 km
Closest landmarks
Vietnam National Convention Center
450 m
Ao Tròn
550 m
Vm+ 21-23 mễ trì thượng
550 m
Keangnam Hanoi Landmark Tower
630 m
Vm+ số 23 ngõ 14 mễ trì hạ
710 m

JW Marriott Hotel Hanoi

No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District, Tu Liem District, Hanoi, Vietnam, 100000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tu Liem District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

16 travelers have booked today.

Value for money8.8
Distance to city center10 km
Location rating8.1
Nearest airportNoi Bai International Airport (HAN)
Distance to airport23.6 km

Rooms available at JW Marriott Hotel Hanoi

Exceptional
Room comfort & quality

9.4

Executive Suite Lake View, Balcony, Executive lounge access, 1 King
...
  • Room size: 90 m²/969 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Deluxe Suite, Executive lounge access, 1 King
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Lake View, Executive lounge access, Guest room
...
  • Room size: 48 m²/517 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Executive City View, Executive lounge access, Guest room
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite City View, Executive lounge access, 1 King
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite Lake View, Executive lounge access, 1 King
...
  • Room size: 90 m²/969 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Executive, Executive lounge access Guest room, 2 Double
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Executive, Executive lounge access, Guest room, 2 Double
...
  • Room size: 48 m²/517 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices
Executive Lake View, Balcony, Executive lounge access, 2 Double
...
  • Room size: 48 m²/517 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices
Chairman Suite, Executive lounge access, 1 King
...
  • Room size: 200 m²/2153 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does JW Marriott Hotel Hanoi have a swimming pool?

While relaxing at JW Marriott Hotel Hanoi, you can indulge in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

Does JW Marriott Hotel Hanoi offer laundry services?

Yes! JW Marriott Hotel Hanoi offers laundry service at your disposal for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

Is car parking available at JW Marriott Hotel Hanoi?

JW Marriott Hotel Hanoi has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

How many rooms does JW Marriott Hotel Hanoi have?

JW Marriott Hotel Hanoi has a total of 450 rooms.

In which languages can JW Marriott Hotel Hanoi's staff members communicate?

JW Marriott Hotel Hanoi can communicate in 6 languages and supports widely used languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What do visitors love most about JW Marriott Hotel Hanoi?

Past guests that stayed at JW Marriott Hotel Hanoi have given this property a rating of 9.399 for its remarkable cleanliness as the major highlight for their stay.

What is the average rating that past Business travelers' have given to JW Marriott Hotel Hanoi?

Past business travelers that have stayed at this property have given JW Marriott Hotel Hanoi an average rating of 8.9. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to JW Marriott Hotel Hanoi?

Past group travelers that have stayed at this property have given JW Marriott Hotel Hanoi an average rating of 9.0. You can look up more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at JW Marriott Hotel Hanoi?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.

What is the closest airport to JW Marriott Hotel Hanoi?

The nearest airport to JW Marriott Hotel Hanoi is Tho Xuan Airport, 128.0 km away.

What people love about JW Marriott Hotel Hanoi

  • 10

    Exceptional
    Breakfast

    "Love the breakfast most!"

    YU

    |

    June 3, 2021

  • 10

    Exceptional

    "It was a fun staycation with the package."

    Jeoungeun

    |

    April 23, 2021

  • 8.4

    Excellent

    "The room condition was good to stay with the child."

    Areum

    |

    March 1, 2021

More about JW Marriott Hotel Hanoi

More about JW Marriott Hotel Hanoi

Experience Luxury and Elegance at JW Marriott Hotel Hanoi

Welcome to JW Marriott Hotel Hanoi, a luxurious 5-star hotel situated in the heart of Vietnam's vibrant capital city. With its impeccable service, breathtaking design, and unrivaled amenities, this hotel offers a truly unforgettable experience for discerning travelers. As you step into the grand lobby of JW Marriott Hotel Hanoi, you will be immediately captivated by its elegant and modern ambiance. The hotel boasts a total of 450 well-appointed rooms, each meticulously designed to provide the utmost comfort and convenience. Whether you are traveling for business or leisure, you are guaranteed to find the perfect accommodation to suit your needs. Check-in at JW Marriott Hotel Hanoi begins at 3:00 PM, allowing you to settle in and start enjoying the hotel's exceptional facilities. From the moment you arrive, the dedicated staff will ensure that your every need is met, providing a seamless and personalized check-in experience.

Unwind and Indulge at JW Marriott Hotel Hanoi's Premier Entertainment Facilities

At JW Marriott Hotel Hanoi, we understand the importance of providing our guests with a truly immersive and unforgettable experience. That's why we offer an array of world-class entertainment facilities to cater to your every need. Start your evening by exploring our on-site shops, where you can find unique souvenirs and gifts to bring back home. For those feeling lucky, our stylish casino offers a thrilling gaming experience that will keep you entertained for hours. Afterward, head over to our vibrant bar, where expert mixologists will craft the perfect cocktail to complement your night. If you're in the mood to dance the night away, our lively nightclub is the place to be. With a pulsating atmosphere and top-notch DJs, it's the ultimate destination for party-goers. For those seeking relaxation and pampering, our salon, massage, hot tub, sauna, steam room, and spa facilities are designed to rejuvenate your mind and body. If you prefer a more tranquil setting, our peaceful garden provides a serene escape from the bustling city. For book lovers, our library offers a quiet space to unwind and indulge in your favorite novels. And if you're looking to socialize, our shared lounge/TV area is the perfect spot to connect with fellow travelers. At JW Marriott Hotel Hanoi, we pride ourselves on providing an exceptional range of entertainment facilities that cater to every taste and preference. Whether you're seeking excitement, relaxation, or a little bit of both, our hotel has it all.

Unwind and Stay Active at JW Marriott Hotel Hanoi's Sports Facilities

At JW Marriott Hotel Hanoi, staying active and indulging in leisure activities is effortless with its top-notch sports facilities. Dive into the refreshing waters of the indoor pool, perfect for a rejuvenating swim or a fun-filled splash with loved ones. The fitness center is equipped with state-of-the-art equipment, allowing guests to maintain their workout routine while away from home. Whether you prefer cardio exercises or strength training, this free 24-hour fitness center has everything you need to stay in shape. For those seeking a more serene and mindful experience, the yoga room provides a tranquil space to practice meditation and stretch out your muscles. Unwind after a workout or a long day of exploring the city at the poolside bar, where you can sip on a refreshing cocktail while basking in the warm Hanoi sun. With the variety of sports facilities available, JW Marriott Hotel Hanoi ensures that guests can maintain their fitness goals and enjoy their stay to the fullest.

Convenience Facilities at JW Marriott Hotel Hanoi

At JW Marriott Hotel Hanoi, guests can enjoy a range of convenience facilities that cater to their every need. The hotel offers 24-hour room service, ensuring that guests can indulge in delicious meals or snacks at any time of the day or night. With laundry service and dry cleaning available, guests can effortlessly keep their clothes fresh and clean throughout their stay. For added convenience, JW Marriott Hotel Hanoi provides safety deposit boxes, allowing guests to securely store their valuables. The attentive concierge team is also on hand to assist with any requests or recommendations, ensuring a seamless and enjoyable stay. Whether guests need assistance with travel arrangements or local attractions, the concierge is there to provide personalized service. To stay connected, guests can take advantage of the complimentary Wi-Fi available in all rooms and public areas. Additionally, the hotel offers express check-in/check-out and luggage storage services, making the arrival and departure process smooth and hassle-free. With daily housekeeping, guests can expect their rooms to be impeccably cleaned and maintained throughout their stay. For guests who prefer smoking, a designated smoking area is provided to ensure their comfort. Overall, JW Marriott Hotel Hanoi's convenience facilities are designed to enhance the guest experience and make their stay as convenient and enjoyable as possible.

Convenient Transport Facilities at JW Marriott Hotel Hanoi

At JW Marriott Hotel Hanoi, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of transport facilities to ensure your journey is hassle-free from start to finish. Upon arrival, take advantage of our convenient airport transfer service, where our friendly and professional staff will be waiting to whisk you away to the hotel in comfort and style. If you're looking to explore the vibrant city of Hanoi, our concierge can assist you in arranging tours to popular attractions and landmarks. For guests traveling by car, our hotel provides a spacious and secure car park onsite, allowing you to park your vehicle with ease. If you prefer to drive around the city, we also offer car hire services, giving you the freedom to explore at your own pace. Additionally, our taxi service is available for those who prefer the convenience of getting around with a trusted driver. To make your travel experience even more convenient, our hotel offers a ticket service, where you can easily book tickets for various events and attractions in Hanoi. And the best part? Our car park is free of charge, so you can enjoy peace of mind knowing that your vehicle is safely parked while you explore the city. At JW Marriott Hotel Hanoi, we strive to provide our guests with exceptional service and convenience. With our range of transport facilities, you can relax and focus on enjoying your stay in Hanoi without any transportation worries.

Luxurious Room Facilities at JW Marriott Hotel Hanoi

Experience the epitome of luxury and comfort at JW Marriott Hotel Hanoi, where every detail has been carefully curated to ensure an unforgettable stay. Our rooms are equipped with state-of-the-art amenities, including air conditioning, to create the perfect temperature for your comfort. Wrap yourself in plush bathrobes and indulge in a truly relaxing experience after a long day of exploring the vibrant city of Hanoi. With a hair dryer conveniently provided in each room, you can effortlessly style your hair and look your best for any occasion. Unwind in the evening and catch up on your favorite shows with the television in your room. With satellite/cable TV, you can enjoy a wide range of channels and never miss out on the latest news or entertainment. Whether you're traveling for business or leisure, JW Marriott Hotel Hanoi ensures that your stay is nothing short of extraordinary. From the moment you step into your room, you'll be greeted by a haven of comfort and sophistication.

Indulge in a Culinary Journey at JW Marriott Hotel Hanoi

At JW Marriott Hotel Hanoi, dining is an experience to savor. With an array of dining facilities, guests can embark on a culinary journey that caters to every palate. Whether you're craving a quick bite or a leisurely meal, the hotel offers a range of options to suit your preferences. Start your day with a delightful breakfast at the breakfast buffet, where you can indulge in an assortment of fresh fruits, pastries, and hot dishes. For those seeking a taste of local flavors, the hotel's restaurant serves authentic Vietnamese cuisine that will tantalize your taste buds. If you're in the mood for international fare, head to the coffee shop, where you can enjoy a variety of dishes from around the world. For guests who prefer the convenience of dining in their room, the hotel provides 24-hour room service, ensuring that you can enjoy a delicious meal at any time of the day. If you're in the mood for a barbecue, the hotel also offers BBQ facilities where you can savor grilled delights in a relaxed outdoor setting. Additionally, JW Marriott Hotel Hanoi caters to guests with specific dietary requirements, with halal and kosher restaurants available on-site. With its diverse dining options and impeccable service, JW Marriott Hotel Hanoi promises a culinary experience that will leave you craving for more.

Luxurious and Spacious Rooms at JW Marriott Hotel Hanoi

At JW Marriott Hotel Hanoi, guests can choose from a variety of stunning room options to suit their preferences and needs. From the elegant 2 Bedroom Suite and Chairman Suite to the spacious 1 Bedroom Suite, there is a room type for every traveler. Booking these exquisite rooms on Agoda ensures that guests will enjoy the best prices and a hassle-free experience. With Agoda's competitive rates, travelers can indulge in the luxurious accommodations of JW Marriott Hotel Hanoi without breaking the bank. Additionally, Agoda's user-friendly platform makes it easy to browse through the different room types and secure a reservation in just a few clicks. Whether you're seeking a romantic getaway or a family vacation, booking through Agoda guarantees a seamless and enjoyable stay at JW Marriott Hotel Hanoi.

Discover the Vibrant Tu Liem District in Hanoi

Nestled in the heart of Hanoi, Vietnam, the JW Marriott Hotel Hanoi offers guests the perfect opportunity to explore the vibrant Tu Liem District. Known for its bustling streets, lively markets, and rich cultural heritage, this district is a melting pot of tradition and modernity. One of the highlights of Tu Liem District is the My Dinh National Stadium, a state-of-the-art sports complex that has hosted numerous international events. Sports enthusiasts can catch a football match or cheer on their favorite teams during major tournaments. For those seeking a more serene experience, the district is also home to Cau Giay Park, a beautiful green oasis where visitors can relax, go for a jog, or have a picnic. Food lovers will be delighted by the wide array of dining options in Tu Liem District. From street food stalls serving delicious local delicacies to trendy cafes and upscale restaurants, there is something to satisfy every palate. Be sure to try the famous bun cha, a traditional Vietnamese dish consisting of grilled pork served with rice noodles and fresh herbs. With its vibrant atmosphere, cultural attractions, and culinary delights, Tu Liem District is a must-visit destination for travelers looking to experience the best of Hanoi. Whether you're exploring the historic streets, indulging in mouthwatering cuisine, or immersing yourself in the local culture, this district offers a truly unforgettable experience.

Convenient Airport Transfers to JW Marriott Hotel Hanoi

Welcome to JW Marriott Hotel Hanoi, a luxurious haven nestled in the vibrant Tu Liem District of Hanoi, Vietnam. When it comes to reaching this exquisite property from the airport, you have a couple of convenient options to choose from. If you are arriving at Noi Bai International Airport, which is the nearest airport to Hanoi, you can easily reach JW Marriott Hotel Hanoi by taxi or private car. The journey takes approximately 45 minutes, depending on traffic conditions. Taxis are readily available at the airport, and you can also book a private car transfer in advance for a hassle-free experience. Sit back, relax, and enjoy the scenic drive as you make your way to the hotel. Another option is to take the airport shuttle bus, which offers a more budget-friendly transportation choice. The shuttle bus operates from Noi Bai International Airport to Hanoi city center, where you can then transfer to a taxi or ride-sharing service to reach JW Marriott Hotel Hanoi. This option is ideal for those who prefer a more economical way of traveling. No matter which mode of transportation you choose, the journey from the airport to JW Marriott Hotel Hanoi will be a seamless and enjoyable experience. As you arrive at this luxurious retreat, be prepared to immerse yourself in the impeccable service, stunning architecture, and world-class amenities that await you at JW Marriott Hotel Hanoi.

Luxury at an Affordable Price: JW Marriott Hotel Hanoi

Indulge in the opulence of JW Marriott Hotel Hanoi without breaking the bank. With an average room price of just $288, this luxurious hotel offers an exceptional value for discerning travelers. Compared to the average price of a hotel room in Hanoi, which stands at $67, JW Marriott Hotel Hanoi provides a truly unparalleled experience at an incredibly competitive rate. Step into a world of elegance and sophistication as you enter the JW Marriott Hotel Hanoi. From the moment you arrive, you will be greeted by the hotel's impeccable service and attention to detail. The spacious and beautifully appointed rooms are designed to provide the utmost comfort and relaxation, featuring modern amenities and stunning views of the cityscape. Whether you are traveling for business or leisure, JW Marriott Hotel Hanoi offers a range of room options to suit your needs, ensuring a memorable stay at a price that won't break the bank.

Exceptional Service and Friendly Staff

At JW Marriott Hotel Hanoi, guests are treated to exceptional service and friendly staff who go above and beyond to ensure a memorable stay. The hotel's employees are not only kind and helpful, but they also speak very good English, making communication a breeze for international travelers. From the moment you step foot into the hotel, you'll be greeted with warm smiles and a genuine willingness to assist. The staff's friendliness and professionalism are truly impressive, leaving a lasting impression on guests.

Unparalleled Luxury and Exceptional Service at JW Marriott Hotel Hanoi

Discover a world of unparalleled luxury and exceptional service at JW Marriott Hotel Hanoi, where every aspect of your stay is meticulously designed to exceed your expectations. With an impressive overall rating of 8.9, this five-star hotel is a true gem in the heart of Hanoi, Vietnam. One of the standout features of JW Marriott Hotel Hanoi is its exceptional value for money, with a rating of 8.8 for value. Guests can indulge in the utmost comfort and luxury without breaking the bank. From the moment you step into the elegant lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for your entire stay. The hotel's commitment to providing excellent value is evident in every aspect, from the well-appointed rooms to the top-notch facilities. Speaking of facilities, JW Marriott Hotel Hanoi boasts an impressive rating of 9.2. Whether you're looking to relax and unwind or stay active and fit, this hotel has it all. Take a dip in the sparkling outdoor pool, enjoy a rejuvenating spa treatment, or work up a sweat in the state-of-the-art fitness center. With an array of amenities and services at your disposal, you'll never have a dull moment during your stay. When it comes to food and dining, JW Marriott Hotel Hanoi truly excels, with a rating of 9.0. Indulge your taste buds in a culinary journey like no other, with a variety of dining options to suit every palate. From exquisite Vietnamese delicacies to international favorites, the hotel's restaurants offer a gastronomic experience that is sure to leave you craving for more. Cleanliness is of utmost importance at JW Marriott Hotel Hanoi, and it shows in the impeccable rating of 9.4. Every corner of the hotel is meticulously maintained, ensuring a pristine and hygienic environment for all guests. Rest assured that your comfort and well-being are the top priorities, and you can relax knowing that the highest standards of cleanliness are upheld throughout the property. While the hotel's location may have a slightly lower rating of 8.1, it is still conveniently situated within easy reach of Hanoi's most popular attractions. Whether you're here for business or leisure, you'll find yourself just a short distance away from the city's bustling markets, historical sites, and vibrant nightlife. The comfort of the guests is paramount at JW Marriott Hotel Hanoi, and the rating of 9.4 reflects just that. Sink into plush bedding, unwind in spacious and elegantly designed rooms, and enjoy modern amenities that cater to your every need. The hotel's commitment to providing a comfortable and luxurious stay is evident in every detail, ensuring that you'll feel pampered and well-rested throughout your visit. Last but certainly not least, the staff performance at JW Marriott Hotel Hanoi is nothing short of exceptional, with a rating of 9.2. From the moment you arrive until the time of your departure, the dedicated and attentive staff will go above and beyond to ensure that your every need is met. Their warm smiles, professionalism, and willingness to assist will leave a lasting impression, making your stay truly memorable. In conclusion, JW Marriott Hotel Hanoi offers an unrivaled experience of luxury, comfort, and impeccable service. With outstanding ratings for value, facilities, food and dining, cleanliness, comfort, and staff performance, this hotel is a testament to the commitment of providing an unforgettable stay for every guest. Book your stay at JW Marriott Hotel Hanoi and prepare to be indulged in a world of opulence and sophistication.

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Amenities and facilities

Exceptional
Facilities

9.2

Most talked about facilities

Breakfast

7 mentions

Food & Dining

4 mentions

Swimming Pool

1 mention

Taxi

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Russian
  • Vietnamese
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible public restrooms
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on all guest room doors
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Casino
  • Fitness center
  • Foot bath
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Closet
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Scale
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • TV
  • Wake-up service

Food and dining

Restaurants on site
French Grill
  • Cuisine: French
  • Menu: Buffet
JW Café
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
The Lounge - Lobby Lounge
  • Cuisine: International
  • Menu: Buffet
Akira Back
  • Cuisine: Asian, Japanese
  • Menu: Buffet
John Anthony Cantonese Grill & Dim Sum
  • Cuisine: Chinese
  • Menu: A-la-carte

Location

No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District, Tu Liem District, Hanoi, Vietnam, 100000
Excellent
Location

8.1

Airports
  • Noi Bai International Airport (HAN)
    23.6 km 41 min drive
  • Cat Bi International Airport (HPH)
    100.0 km
Public transportation
  • Hanoi Railway Station
    6.3 km 30 min drive
Hospital or clinic
  • BVĐK Hồng Ngọc
    860 m
Shopping
  • Night Market
    7.6 km
Convenience store
  • Vinmart
    750 m 9 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Vietnam Museum of Ethnology
    4.0 km
  • Temple of Literature & National University
    5.8 km
  • One Pillar Pagoda
    6.0 km
  • Ho Chi Minh Mausoleum
    6.3 km
  • Presidential Palace Historical Site
    6.4 km
  • Vietnam Military History Museum
    6.5 km
  • Hoa Lo Prison
    6.9 km
  • St. Joseph's Cathedral
    7.3 km
  • Vietnamese Women's Museum
    7.3 km
  • Old Quarter
    7.6 km
Nearby landmarks
  • Vietnam National Convention Center
    450 m
  • Ao Tròn
    550 m
  • Vm+ 21-23 mễ trì thượng
    550 m
  • Keangnam Hanoi Landmark Tower
    630 m
  • Vm+ số 23 ngõ 14 mễ trì hạ
    710 m
  • K-Market Greenbay
    730 m
  • Vm+ TDP số 5 mễ trì hạ
    750 m
  • Vm+ G1 vinhomes green
    760 m
  • V+ g2 vinhomes greenbay lương thế vinh
    800 m
  • BVĐK Hồng Ngọc
    860 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For rooms with breakfast, children 0-3 years of age will receive breakfast free of charge.
  • For rooms with breakfast, children 4-11 years old will be charged VND 398,475 for breakfast per room per night.
  • The room rates are based on single or double occupancy. Maximum room occupancy is 3. The third guest will be charged VND 993,300.
  • Guests will be charged net VND 993,300 per room per night for an extra bed. Only one extra bed is allowed in a room.
  • When booking a Grand Suite, Chairman Suite or the Presidential Suite, complimentary 2-way airport transfers will be provided.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee2194500 VND
  • Distance from city center10 km
Extras
  • Breakfast charge (unless included in room price)796950 VND
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors8
  • Number of restaurants5
  • Number of rooms 450
  • Room voltage220
  • Year property opened2013

Property announcements

Only 1 extra bed is allowed in the room and is dependent upon availability.

There is an additional charge for additional guests. Kindly contact the property for more details.

Reviews of JW Marriott Hotel Hanoi from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.4
Room comfort and quality9.4
Facilities9.2
Service9.2
Value for money8.8
Location8.1
High score for Hanoi
Rating
9+ Exceptional (156)
8-9 Excellent (36)
7-8 Very Good (24)
6-7 Good (13)
<6 Below Expectation (18)
Time of the year
Mar - May (49)
Jun - Aug (70)
Sep - Nov (58)
Dec - Feb (70)

Show reviews that mention 

Showing 247 verified guest comments
12345
10.0
Exceptional
JUN from Japan
Business traveler
Deluxe City View, Guest room, 1 King, City view
Stayed 2 nights in February 2023

Exceptional”

I have stayed here several times in the past, and I think the service and breakfast are at the highest level in Vietnam.

Reviewed April 12, 2023

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9.6
Exceptional
Hung from Vietnam
Solo traveler
Deluxe City View, Guest room, 1 King, City view
Stayed 2 nights in September 2020

Exceptional”

Well, what can i say, JW Marriott exceeded my expectations. From the design of the building, it was beautiful and aesthetic. Staffs are very helpful and kind. They sure treated my better than any other five stars hotels. They handle my luggage with care and tell me everything thoroughly and clearly. Ex, how to use facilities and availability of the services. I enjoyed my three days in Marriott and will definitely recommend my friends and take my family to Marriott.

Reviewed September 29, 2020

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10.0
Exceptional
Trần from Vietnam
Solo traveler
Deluxe City View, Guest room, 2 Double, City view
Stayed 1 night in August 2022

Absolutely amazing!”

I have stayed at many 5-star hotels but have never seen a hotel with such friendly staff as JW Marriott Hanoi. It's amazing!

Reviewed August 22, 2022
Auto-translated through generative A.I.

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10.0
Exceptional
Jeoungeun from South Korea
Family with young children
Deluxe City View, Guest room, 2 Double, City view
Stayed 1 night in April 2021

family trip”

It was a fun staycation with the package.

Reviewed April 23, 2021

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10.0
Exceptional
YU from Taiwan
Group
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in January 2021

Nice!”

Love the breakfast most!

Reviewed June 03, 2021

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10.0
Exceptional
Yen from Vietnam
Couple
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in November 2020

wonderful hotel”

great in everything

Reviewed December 24, 2020

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10.0
Exceptional
Phan from Vietnam
Family with young children
Deluxe Lake View, Guest room, 2 Double, Lake view
Stayed 1 night in December 2020

Great service!”

Will come back

Reviewed December 04, 2020

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8.4
Excellent
Areum from Vietnam
Family with young children
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in February 2021

With the child”

The room condition was good to stay with the child. Pool water temperature is also good It's a pity that there are not enough amenities. Mart. Kids Facilities

Reviewed March 01, 2021

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8.0
Excellent
KIM from Vietnam
Couple
Executive Lake View, Executive lounge access, Guest room
Stayed 2 nights in May 2020

The greatest hotel ever ”

Good Bad foods

Reviewed May 05, 2020

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6.8
Good
Jackson from Vietnam
Family with young children
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in July 2020

JW 5 stars facilities with typical mediocre northern service”

Great facilities by JW Marriot as always, but the overall service was mediocre at best, that is just the typical level of service provided by northern people.

Reviewed July 06, 2020

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5.2
Way from Singapore
Family with young children
Deluxe City View, Guest room, 2 Double, City view
Stayed 1 night in September 2022

Above average”

Relaxing and nice hotel

Reviewed September 05, 2022

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9.2
Exceptional
Maria from Vietnam
Couple
Stayed 1 night in April 2016

A serene escape from Hanoi's reality”

I live in Hanoi and life can get too stressful at times with jampacked streets and crowded public areas so my escape to JW Marriott with my boyfriend was already a luxury. We stayed for a night only, on our first anniversary, (thanks to our demanding jobs) but we both had a great time. We loved French Grill, where we had our anniversary dinner. Man, service was awesome and food was just so yummm! Most of their specials were actually shipped from France and their chef is French too! It was an overall amazing French cuisine experience for us. Then there's Antidote bar with a DJ for our drinks and music after dinner. I also especially liked the 8th floor - swimming pool, juice bar and gym! They're all so spacious and clean. Overall, I'd say JW is inarguably the best hotel I've stayed at in Hanoi (and yes, I've been to all 5 star ones in the city). I wouldn't hesitate to book another stay at any Marriott in the world.

Reviewed April 07, 2016

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10.0
Exceptional
Chhay from Cambodia
Couple
Deluxe City View, Guest room, 1 King, City view
Stayed 2 nights in May 2018

Best hotel in Hanoi”

JW Marriott hotel Hanoi is located in the new development district where there are many new surrounded buildings. In the compound of hotel building, there is convention center surrounded by lake and good landscaping garden where the hotel guests can go for a walk or jogging at all time. The hotel building is also very nice designed with the swimming pool and gymnasium on top with spa and sauna free of charge for hotel guests.

Reviewed May 23, 2018

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9.6
Exceptional
Linh from Vietnam
Couple
Deluxe City View, Guest room, 1 King, City view
Stayed 1 night in September 2019

A great experience. Highly recommend for staying in Hanoi”

I decided to stay at the JW Marriott Hotel Hanoi for a special Family holiday. Hanoi is especially beautiful in the fall. I used to be very satisfied with Marriott in Bali, and this time staying in Marriott Hanoi was also a great experience. We have been upgraded for special vacation, and in-room check-in service. Great service, highly recommend.

Reviewed October 28, 2019

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9.6
Exceptional
Sang from South Korea
Family with young children
Stayed 1 night in February 2018

Great facilities and very attentive staffs”

My family had the luxury of staying the JW Marriott Hanoi during the lunar new year. The facilities was near perfect and staffs were very attentive and kind to our picky requests. Although we had to hassle while checking out, but it was a minor problem. I would recommend people to stay at this hotel during holiday season. Once again, I would like to send my regards to all staff at the hotel.

Reviewed February 23, 2018

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10.0
Exceptional
Sang from South Korea
Business traveler
Stayed 1 night in April 2016

Fantastic staffs ”

Whenever I visit Hanoi city in Vietnam, I normally stay in JW Marriott where the fantastic staffs are stay. They are always so nice just like its facility. I can say, it is the best hotel in Hanoi!

Reviewed April 20, 2016

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8.3
Excellent
HAN from South Korea
Solo traveler
Stayed 3 nights in August 2014

Satisfied overall, having some trouble, though”

The reception is nice. Also, I loved their great swimming pool and jacuzzi with sauna.

I was satisfied with the hotel overall. The room and facilities are new and better than the pictures. I enjoyed the stay very much for 3days. However, on the first day, I have some troubles with the hotel. First, since I made the reservation just the night before, they could not check the reservation right away. After 20-minute-wait, they set my room. Second, the safe box in my room was out of work. I called to the front desk, they did not response well, nobody appeared, so I just stopped a staff in front of my room. He called several engineers, but they seemed not to know how to do and they couldn't speak English well. Since I had dinner reservation, I just left the room. When I reached the first floor, the front told me that the safe box was fixed. I was disappointed about this process of Marriott Hanoi now that other Marriott hotels always touched me with their service beyond my expectation. The two problems on the first day make me annoyed, but the manager apologized me appropriately again while check out. Also, as I mentioned before, their facilities are great and breakfast is palatable with various kinds. I would surely like to stay again, and if I have some trouble, I'll just go to the front desk.

Reviewed August 15, 2014

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8.4
Excellent
ly
Business traveler
Stayed 1 night in October 2017

Business Trips of Fashion Week Review ”

From the check in, to the room service, to the concierge desk, all functioning as a 5 star hotel Standard . We stay for 3 nights and we are enjoy for every minutes ther .The 1st day arrival in your hotel ..Your staff are amazing to give us upgrade Room Service . The location is very far to the centre . But we are staying there for purpose of Vietnam International Fashion Week FW so It is very convenient for us . The breakfast is amazing and next to the lake so I really enjoy it for a view . Love to be back to JW Marriott Ha Noi again for next coming trips .

Reviewed November 05, 2017

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8.7
Excellent
Oscar from Singapore
Business traveler
Stayed 3 nights in August 2014

Brand New Hotel, Great Business Hotel ”

Modern, Facilities, Good Service

In Hanoi for business, I wanted to be near the modern and business side of Hanoi. There is a sort of highway straight from the airport bypassing the busy traffic parts of Hanoi.it is also next to the convention centre in away from the buildings around... It is far away from the tourist side of Hanoi, the old quarters. Location wise, it was great... unless you are a tourist. Being new, the facilities were in good condition... great gym and lap pool at the roof top... the room was modern and well appointed. Breakfast at the restaurant had a good international and local spread... the different stations were all over... but that also meant no congestions. Service staff were attentive and quick to clear the tables... without being intrusive, young and eager to serve, could tell that they were well trained. This is one international hotel that probably lived up to its 5 star billing and perhaps a bit more. Would certainly plan to stay again the next time, not least because it was near where I needed to go for my meetings.

Reviewed August 23, 2014

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9.3
Exceptional
Yee from Hong Kong SAR, China
Solo traveler
Stayed 1 night in April 2015

Nice facilities and food”

The decor of the room, indoor pool and lounge was perfect. Staff was friendly and helpful. Food at the French Grill was a must-try.

We planned to have dinner at French Grill, the best rated Hanoi restaurant. So we chose a plan without breakfast so as to eat outside and did some sight seeing. But the reception guy offered an irresistible upgrade plan for breakfast and free access to lounge with bottomless afternoon and evening cocktail. Turned out we stayed at the hotel till our late flight the other day. Room, pool and gym could let you spend the day comfotably. We had glasses of wine and cocktail in the evening such that we needed to postponed our dinner. French Grill served really good dishes, both classics and contemporary. Pity that we had too much snacks at lounge. Must go again next time. You couldn't complain about the variety of food at breakfast. But staff could be more flexible in the seating arrangement. We requested to sit by the window but the waitress insisted that the table was for 4 persons though the cafe was just only 10 or 20% ocupied. And a waiter bumped to us in the middle of our meal just to have us sign on the bill. We were told it was the hotel policy to estimate the number of guests therein. But there were plenty of empty tables. Why needed that?

Reviewed April 09, 2015

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12345
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