JW Marriott Hotel Hanoi

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No 8 Do Duc Duc Road, Tu Liem Ward, My Dinh, Hanoi, Vietnam, 100000

Highlights

Great food & dining

- Lounge serves traditional Vietnamese dishes (spring rolls, bún chả, ph...

Culinary experiences were on point.
Highly rated by business travelers

- Meeting facilities are well equipped, rooms include a comfortable work...

Professional guest services

- Staff consistently greet guests warmly and provide professional front-...

My stay at Marriott was an impressive and memorable journey.
Top property facilities

- Property presents a resort-like, high-end atmosphere with impressive a...

Beautiful facilities, rooms, and excellent breakfast buffet.
Great swimming pool

We enjoyed the pool, spa, sauna and steamer.

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Discover the JW Marriott Hotel Hanoi, a modern haven located in the vibrant My Dinh area, known for its lively atmosphere and unique architecture. Ideal for two travelers, the hotel offers an array of amenities including a stunning pool with panoramic views and an exclusive nightclub for unforgettable nights. Enjoy the comfort of well-appointed rooms featuring refreshing air conditioning and private balconies, with select accommodations showcasing breathtaking views of the lake or bustling city. Start your day with breakfast in the room, perfectly curated for relaxation. Experience the heart of Hanoi with a stay that blends luxury and urban exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
Room comfort and quality 9.6
Cleanliness 9.4
Service 9.3
Facilities 9.2

Based on 1,586 verified reviews

Room comfort and qua...

9.6

Cleanliness

9.4

Service

9.3

Facilities

9.2

Value for money

8.9

Location

8.3

  • "Amazing architecture and luxe interiors."
  • "Goid location and top service"
  • "I would definitely stay here again for future work trips."
  • "If you want to have a great stay in Hanoi, JW is the best."
  • "The staff made our stay absolutely fantastic."
See map

8.3Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Vietnam Museum of Ethnology
4.0 km
Temple of Literature & National University
5.8 km
One Pillar Pagoda
6.0 km
Ho Chi Minh Mausoleum
6.3 km
Presidential Palace Historical Site
6.4 km
Closest landmarks
Vietnam National Convention Center
450 m
Ao Tròn
550 m
Vm+ 21-23 mễ trì thượng
550 m
Keangnam Hanoi Landmark Tower
630 m
Vm+ số 23 ngõ 14 mễ trì hạ
710 m

Good to know

Value for money8.9
Distance to city center10 km
Location rating8.3
Nearest airportNoi Bai International Airport (HAN)
Distance to airport23.6 km

Select your room

1/18

Executive Lounge Access, Executive Guest Room, 2 Double

48 m²/517 ft²
Max 3 adults
2 double beds

9.2

Exceptional

Room comfort and quality
  • City view

1/18

executive suite, executive lounge access, 1 bedroom executive suite, 1 king

90 m²/969 ft²
Max 3 adults
1 king bed

10.0

Exceptional

Room comfort and quality
  • City view

1/18

chairman suite, executive lounge access, 1 bedroom suite, 1 king, high floor

250 m²/2691 ft²
Max 3 adults
1 king bed
  • Lake view

  • 2 bathrooms

1/18

Deluxe Suite, Executive lounge access, 1 Bedroom Junior Suite, 1 King

65 m²/700 ft²
Max 3 adults
1 king bed
  • City view

1/18

Grand Suite, Executive lounge access, 1 Bedroom Suite, 1 King

150 m²/1615 ft²
Max 3 adults
1 king bed
  • Lake view

  • 2 bathrooms

1/17

Executive lounge access, Guest room, 1 King, Lake view

48 m²/517 ft²
Max 3 adults
1 king bed

9.0

Excellent

Room comfort and quality
  • Lake view

1/17

Executive lounge access, Guest room, 1 King, Lake view, Balcony

48 m²/517 ft²
Max 3 adults
1 king bed

8.4

Excellent

Room comfort and quality
  • Lake view

1/18

Presidential Suite, Executive lounge access, 1 Bedroom Suite, 1 King, Lake view, High floor

Max 3 adults
1 king bed
  • Lake view

  • 2 bathrooms

1/17

Executive Suite Lake View, Executive Lounge Access, 1 Bedroom Executive Suite, 1 King, Lake View

90 m²/969 ft²
Max 3 adults
1 king bed

10.0

Exceptional

Room comfort and quality
  • Lake view

1/16

executive lounge access, guest room, 2 double, lake view

48 m²/517 ft²
Max 3 adults
2 double beds

9.1

Exceptional

Room comfort and quality
  • Lake view

Frequently asked questions

JW Marriott Hotel Hanoi has car park onsite for all guests traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Past guests that stayed at JW Marriott Hotel Hanoi have given this property a rating of 9.429 for its remarkable cleanliness as the major highlight for their stay.

Past business travelers that have stayed at this property have given JW Marriott Hotel Hanoi an average rating of 8.9. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given JW Marriott Hotel Hanoi an average rating of 9.1. You can look up more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.

The nearest airport to JW Marriott Hotel Hanoi is Noi Bai International Airport, 24.0 km away.

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More about JW Marriott Hotel Hanoi

More about JW Marriott Hotel Hanoi

Experience Luxury and Elegance at JW Marriott Hotel Hanoi

Welcome to JW Marriott Hotel Hanoi, a luxurious 5-star hotel situated in the heart of Vietnam's vibrant capital city. With its impeccable service, breathtaking design, and unrivaled amenities, this hotel offers a truly unforgettable experience for discerning travelers. As you step into the grand lobby of JW Marriott Hotel Hanoi, you will be immediately captivated by its elegant and modern ambiance. The hotel boasts a total of 450 well-appointed rooms, each meticulously designed to provide the utmost comfort and convenience. Whether you are traveling for business or leisure, you are guaranteed to find the perfect accommodation to suit your needs. Check-in at JW Marriott Hotel Hanoi begins at 3:00 PM, allowing you to settle in and start enjoying the hotel's exceptional facilities. From the moment you arrive, the dedicated staff will ensure that your every need is met, providing a seamless and personalized check-in experience.

Elegant Bar Experience at JW Marriott Hotel Hanoi

Discover the sophisticated ambiance of the JW Marriott Hotel Hanoi’s exclusive bar, a perfect venue to unwind and socialize in style. Whether you're seeking a quiet evening with a classic cocktail or a lively atmosphere with expertly crafted drinks, the bar offers a diverse selection to satisfy every palate. The stylish interior and warm, inviting atmosphere make it an ideal spot for both relaxing after a day of sightseeing or enjoying a memorable night out with friends.

Exceptional Convenience Facilities at JW Marriott Hotel Hanoi

Experience unparalleled comfort and ease at JW Marriott Hotel Hanoi, where a range of convenience facilities are designed to enhance your stay. Enjoy the flexibility of 24-hour room service and professional dry cleaning services, ensuring your needs are met around the clock. For added security and peace of mind, the hotel offers safety deposit boxes in your room, allowing you to store valuables safely during your visit. The attentive concierge team is always available to assist with personalized recommendations, reservations, and local insights, making your stay seamless and enjoyable.

Convenient Transport Facilities at JW Marriott Hotel Hanoi

JW Marriott Hotel Hanoi offers guests the convenience of onsite car parking, making it easy to explore the vibrant city at your own pace. Whether you're arriving by car or planning day trips around Hanoi, the secure and accessible parking facilities ensure a hassle-free experience. For those seeking personalized transportation options, the hotel also provides car hire services, allowing guests to explore Hanoi and its surrounding attractions in comfort and style. With these seamless transport facilities, guests can enjoy their stay with ease and convenience, making every journey as enjoyable as their time at the hotel.

Luxurious Room Facilities at JW Marriott Hotel Hanoi

Experience the epitome of luxury and comfort at JW Marriott Hotel Hanoi, where every detail has been carefully curated to ensure an unforgettable stay. Our rooms are equipped with state-of-the-art amenities, including air conditioning, to create the perfect temperature for your comfort. Wrap yourself in plush bathrobes and indulge in a truly relaxing experience after a long day of exploring the vibrant city of Hanoi. With a hair dryer conveniently provided in each room, you can effortlessly style your hair and look your best for any occasion. Unwind in the evening and catch up on your favorite shows with the television in your room. With satellite/cable TV, you can enjoy a wide range of channels and never miss out on the latest news or entertainment. Whether you're traveling for business or leisure, JW Marriott Hotel Hanoi ensures that your stay is nothing short of extraordinary. From the moment you step into your room, you'll be greeted by a haven of comfort and sophistication.

Exquisite Dining Experience at JW Marriott Hotel Hanoi

Indulge in a diverse array of culinary delights at JW Marriott Hotel Hanoi, where exceptional dining options await guests around the clock. The hotel offers 24-hour room service, allowing you to enjoy your favorite meals in the comfort and privacy of your suite at any hour. Start your day with a sumptuous breakfast buffet or a continental breakfast, featuring a wide selection of fresh, flavorful dishes to energize your morning. For those seeking a quick caffeine fix or a relaxing coffee break, the on-site coffee shop provides a cozy ambiance to savor expertly brewed beverages. Culinary inclusivity is a priority at JW Marriott Hanoi, with specialized halal and kosher restaurants that cater to diverse dietary needs and preferences. Whether you're craving international flavors or traditional cuisine, the hotel’s dining facilities promise a memorable gastronomic journey. Daily housekeeping ensures your dining experience remains seamless and enjoyable, making your stay both comfortable and delectable.

Luxurious and Diverse Room Options at JW Marriott Hotel Hanoi

Experience the epitome of comfort and elegance with JW Marriott Hotel Hanoi's wide range of room offerings. Whether you prefer the spacious Deluxe King or Deluxe Double rooms, each measuring 48 square meters, you'll find the perfect retreat with options that include lake views, balconies, and executive lounge access. For those seeking even more space and exclusivity, the hotel features beautifully appointed suites such as the Junior Suite, Executive Suite, and the expansive Chairman and Presidential Suites, all designed to provide a luxurious stay with sizes ranging from 65 to 320 square meters. Families and groups can enjoy the Family Suite or the Guest rooms with King or Double beds, ensuring everyone has a comfortable and memorable experience.

Discover the Vibrant Tu Liem District in Hanoi

Nestled in the heart of Hanoi, Vietnam, the JW Marriott Hotel Hanoi offers guests the perfect opportunity to explore the vibrant Tu Liem District. Known for its bustling streets, lively markets, and rich cultural heritage, this district is a melting pot of tradition and modernity. One of the highlights of Tu Liem District is the My Dinh National Stadium, a state-of-the-art sports complex that has hosted numerous international events. Sports enthusiasts can catch a football match or cheer on their favorite teams during major tournaments. For those seeking a more serene experience, the district is also home to Cau Giay Park, a beautiful green oasis where visitors can relax, go for a jog, or have a picnic. Food lovers will be delighted by the wide array of dining options in Tu Liem District. From street food stalls serving delicious local delicacies to trendy cafes and upscale restaurants, there is something to satisfy every palate. Be sure to try the famous bun cha, a traditional Vietnamese dish consisting of grilled pork served with rice noodles and fresh herbs. With its vibrant atmosphere, cultural attractions, and culinary delights, Tu Liem District is a must-visit destination for travelers looking to experience the best of Hanoi. Whether you're exploring the historic streets, indulging in mouthwatering cuisine, or immersing yourself in the local culture, this district offers a truly unforgettable experience.

Convenient Airport Transfers to JW Marriott Hotel Hanoi

Welcome to JW Marriott Hotel Hanoi, a luxurious haven nestled in the vibrant Tu Liem District of Hanoi, Vietnam. When it comes to reaching this exquisite property from the airport, you have a couple of convenient options to choose from. If you are arriving at Noi Bai International Airport, which is the nearest airport to Hanoi, you can easily reach JW Marriott Hotel Hanoi by taxi or private car. The journey takes approximately 45 minutes, depending on traffic conditions. Taxis are readily available at the airport, and you can also book a private car transfer in advance for a hassle-free experience. Sit back, relax, and enjoy the scenic drive as you make your way to the hotel. Another option is to take the airport shuttle bus, which offers a more budget-friendly transportation choice. The shuttle bus operates from Noi Bai International Airport to Hanoi city center, where you can then transfer to a taxi or ride-sharing service to reach JW Marriott Hotel Hanoi. This option is ideal for those who prefer a more economical way of traveling. No matter which mode of transportation you choose, the journey from the airport to JW Marriott Hotel Hanoi will be a seamless and enjoyable experience. As you arrive at this luxurious retreat, be prepared to immerse yourself in the impeccable service, stunning architecture, and world-class amenities that await you at JW Marriott Hotel Hanoi.

Luxury at an Affordable Price: JW Marriott Hotel Hanoi

Indulge in the opulence of JW Marriott Hotel Hanoi without breaking the bank. With an average room price of just $288, this luxurious hotel offers an exceptional value for discerning travelers. Compared to the average price of a hotel room in Hanoi, which stands at $67, JW Marriott Hotel Hanoi provides a truly unparalleled experience at an incredibly competitive rate. Step into a world of elegance and sophistication as you enter the JW Marriott Hotel Hanoi. From the moment you arrive, you will be greeted by the hotel's impeccable service and attention to detail. The spacious and beautifully appointed rooms are designed to provide the utmost comfort and relaxation, featuring modern amenities and stunning views of the cityscape. Whether you are traveling for business or leisure, JW Marriott Hotel Hanoi offers a range of room options to suit your needs, ensuring a memorable stay at a price that won't break the bank.

Exceptional Service and Friendly Staff

At JW Marriott Hotel Hanoi, guests are treated to exceptional service and friendly staff who go above and beyond to ensure a memorable stay. The hotel's employees are not only kind and helpful, but they also speak very good English, making communication a breeze for international travelers. From the moment you step foot into the hotel, you'll be greeted with warm smiles and a genuine willingness to assist. The staff's friendliness and professionalism are truly impressive, leaving a lasting impression on guests.

Unparalleled Luxury and Exceptional Service at JW Marriott Hotel Hanoi

Discover a world of unparalleled luxury and exceptional service at JW Marriott Hotel Hanoi, where every aspect of your stay is meticulously designed to exceed your expectations. With an impressive overall rating of 8.9, this five-star hotel is a true gem in the heart of Hanoi, Vietnam. One of the standout features of JW Marriott Hotel Hanoi is its exceptional value for money, with a rating of 8.8 for value. Guests can indulge in the utmost comfort and luxury without breaking the bank. From the moment you step into the elegant lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for your entire stay. The hotel's commitment to providing excellent value is evident in every aspect, from the well-appointed rooms to the top-notch facilities. Speaking of facilities, JW Marriott Hotel Hanoi boasts an impressive rating of 9.2. Whether you're looking to relax and unwind or stay active and fit, this hotel has it all. Take a dip in the sparkling outdoor pool, enjoy a rejuvenating spa treatment, or work up a sweat in the state-of-the-art fitness center. With an array of amenities and services at your disposal, you'll never have a dull moment during your stay. When it comes to food and dining, JW Marriott Hotel Hanoi truly excels, with a rating of 9.0. Indulge your taste buds in a culinary journey like no other, with a variety of dining options to suit every palate. From exquisite Vietnamese delicacies to international favorites, the hotel's restaurants offer a gastronomic experience that is sure to leave you craving for more. Cleanliness is of utmost importance at JW Marriott Hotel Hanoi, and it shows in the impeccable rating of 9.4. Every corner of the hotel is meticulously maintained, ensuring a pristine and hygienic environment for all guests. Rest assured that your comfort and well-being are the top priorities, and you can relax knowing that the highest standards of cleanliness are upheld throughout the property. While the hotel's location may have a slightly lower rating of 8.1, it is still conveniently situated within easy reach of Hanoi's most popular attractions. Whether you're here for business or leisure, you'll find yourself just a short distance away from the city's bustling markets, historical sites, and vibrant nightlife. The comfort of the guests is paramount at JW Marriott Hotel Hanoi, and the rating of 9.4 reflects just that. Sink into plush bedding, unwind in spacious and elegantly designed rooms, and enjoy modern amenities that cater to your every need. The hotel's commitment to providing a comfortable and luxurious stay is evident in every detail, ensuring that you'll feel pampered and well-rested throughout your visit. Last but certainly not least, the staff performance at JW Marriott Hotel Hanoi is nothing short of exceptional, with a rating of 9.2. From the moment you arrive until the time of your departure, the dedicated and attentive staff will go above and beyond to ensure that your every need is met. Their warm smiles, professionalism, and willingness to assist will leave a lasting impression, making your stay truly memorable. In conclusion, JW Marriott Hotel Hanoi offers an unrivaled experience of luxury, comfort, and impeccable service. With outstanding ratings for value, facilities, food and dining, cleanliness, comfort, and staff performance, this hotel is a testament to the commitment of providing an unforgettable stay for every guest. Book your stay at JW Marriott Hotel Hanoi and prepare to be indulged in a world of opulence and sophistication.

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Amenities and facilities

Exceptional9.2

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Vietnamese
Family
  • Children's books and toys
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Full american breakfast
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Complimentary tea
  • Desk
  • Fire extinguisher
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Private bathroom
  • Scale
  • Shower
  • Slippers
  • Smoke detector
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Trash cans
  • TV
  • Wake-up service

Food and dining

Restaurants on site
French Grill
  • Cuisine: French
  • Menu: Buffet
JW Café
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
The Lounge - Lobby Lounge
  • Cuisine: International
  • Menu: Buffet
John Anthony Cantonese Grill & Dim Sum
  • Cuisine: Chinese
  • Menu: A-la-carte
Kumihimo
  • Cuisine: Asian, Japanese
  • Menu: Buffet

Location

No 8 Do Duc Duc Road, Tu Liem Ward, My Dinh, Hanoi, Vietnam, 100000

Excellent8.3

Location

Airports
  • Noi Bai International Airport (HAN)
    23.6 km 41 min drive
  • Cat Bi International Airport (HPH)
    100.0 km
Public transportation
  • Hanoi Railway Station
    6.3 km 30 min drive
Hospital or clinic
  • BVĐK Hồng Ngọc
    860 m
Shopping
  • Night Market
    7.6 km
Convenience store
  • Vinmart
    750 m 9 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Vietnam Museum of Ethnology
    4.0 km
  • Temple of Literature & National University
    5.8 km
  • One Pillar Pagoda
    6.0 km
  • Ho Chi Minh Mausoleum
    6.3 km
  • Presidential Palace Historical Site
    6.4 km
  • Vietnam Military History Museum
    6.5 km
  • Hoa Lo Prison
    6.9 km
  • St. Joseph's Cathedral
    7.3 km
  • Vietnamese Women's Museum
    7.3 km
  • Old Quarter
    7.6 km
Nearby landmarks
  • Vietnam National Convention Center
    450 m
  • Ao Tròn
    550 m
  • Vm+ 21-23 mễ trì thượng
    550 m
  • Keangnam Hanoi Landmark Tower
    630 m
  • Vm+ số 23 ngõ 14 mễ trì hạ
    710 m
  • K-Market Greenbay
    730 m
  • Vm+ TDP số 5 mễ trì hạ
    750 m
  • Vm+ G1 vinhomes green
    760 m
  • V+ g2 vinhomes greenbay lương thế vinh
    800 m
  • BVĐK Hồng Ngọc
    860 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For rooms with breakfast, children 0-3 years of age will receive breakfast free of charge.
  • For rooms with breakfast, children 4-11 years old will be charged VND 398,475 for breakfast per room per night.
  • Guests will be charged net VND 1,386,000 per room per night for an extra bed. Only one extra bed is allowed in a room.
  • The room rates are based on single or double occupancy. Maximum room occupancy is 3. The third guest will be charged VND 1,386,000.
  • All rooms are equipped with air purifier and smart washlet toilet to ensure a comfortable and refreshing stay, complemented by our attentive service and premium amenities.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center10 km
  • Airport transfer fee2494800 VND
Extras
  • Breakfast charge (unless included in room price)796950 VND
The property
  • Year property opened2013
  • Number of floors8
  • Room voltage220
  • Non-smoking rooms/floorsno
  • Number of restaurants6
  • Number of bars/lounges1

Property announcements

Only 1 extra bed is allowed in the room and is dependent upon availability.

There is an additional charge for additional guests. Kindly contact the property for more details.

The property offers the Check-Out for Children/UNICEF program. Voluntary participation is available at check-in.

Reviews of JW Marriott Hotel Hanoi from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 8.4
  • 9.2
  • 10
  • 10
  • 10
  • 9.2
  • 9.6
  • 10
  • 9.6

Most recent

From 964 reviews

  • Room comfort and quality score 9.6 out of 10 and is a high score in Hanoi
    Room comfort and quality9.6
  • Cleanliness score 9.4 out of 10 and is a high score in Hanoi
    Cleanliness9.4
  • Service score 9.3 out of 10 and is a high score in Hanoi
    Service9.3
  • Facilities score 9.2 out of 10 and is a high score in Hanoi
    Facilities9.2
  • Value for money score 8.9 out of 10 and is a high score in Hanoi
    Value for money8.9
  • Location score 8.3 out of 10 and is a high score in Hanoi
    Location8.3
High score for Hanoi

Rating

9+ Exceptional (221)
8-9 Excellent (47)
7-8 Very Good (30)
6-7 Good (18)
<6 Below Expectation (20)
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 23 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Cleanliness

Mentioned in 9 reviews
sentiment-positive-indicator
55% Positive
sentiment-negative-indicator
44% Unfavourable

Breakfast

Mentioned in 7 reviews
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100% Positive

Location

Mentioned in 7 reviews
sentiment-positive-indicator
57% Positive
sentiment-negative-indicator
42% Unfavourable

Property facilities

Mentioned in 7 reviews
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100% Positive

Atmosphere

Mentioned in 5 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable

Room comfort

Mentioned in 5 reviews
sentiment-positive-indicator
60% Positive
sentiment-negative-indicator
40% Unfavourable

Room view

Mentioned in 5 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable

Restaurant options

Mentioned in 4 reviews
sentiment-positive-indicator
100% Positive
Showing 336 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Taiwon from South Korea
    Couple
    Deluxe Double, Guest room, 2 Double
    Stayed 2 nights in April 2026

    “That's good.”

    I went on a trip and came back after two days. The location is just okay, but the accommodation and facilities are relatively good. The casino should not be visited; there are only slot machines. Above all, I think it's good that the prices are much cheaper than in Korea. The buffet is decent. There are many Vietnamese dishes which are clean and taste good. I enjoyed breakfast by eating a little bit for about an hour and a half in the morning. The meals are really good.

    Reviewed April 10, 2026
    Auto-translated through generative A.I.
  2. 9.6
    Exceptional
    Kong from South Korea
    Couple
    Deluxe Double, Guest room, 2 Double
    Stayed 1 night in January 2026

    “JW Marriott Hanoi was good!”

    Friendly staff made the experience even better, and the traditional Vietnamese dishes in the lounge—spring rolls, bún chả, and phở—were absolutely delicious. Dinner at the French Grill was also a very enjoyable and memorable experience, and the room itself was comfortable, clean, and in excellent condition.

    Reviewed January 28, 2026
    Auto-translated through generative A.I.
  3. 9.6
    Exceptional
    Kong from South Korea
    Couple
    Deluxe Double, Guest room, 2 Double
    Stayed 1 night in January 2026

    “Recommend Hanoi Hotel”

    Friendly staff made the experience even better, and the traditional Vietnamese dishes in the lounge—spring rolls, bún chả, and phở—were absolutely delicious. Dinner at the French Grill was also a very enjoyable and memorable experience, and the room itself was comfortable, clean, and in excellent condition.

    Reviewed January 28, 2026
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  4. 10.0
    Exceptional
    Rabiatul from Singapore
    Business traveler
    Deluxe King Lake View, Guest room, 1 King, Lake view
    Stayed 2 nights in February 2026

    “Excellent business stay”

    i recently stayed at JW Marriott Hanoi for a business trip and had a very positive experience. The hotel is highly suitable for business travelers. The rooms are spacious, modern, and very well-maintained, with a comfortable work desk setup and strong Wi-Fi connection, which made it easy to manage meetings and emails. The bed was exceptionally comfortable, ensuring proper rest after long workdays. The breakfast spread was impressive, offering a wide variety of international and local options. Service throughout the hotel was professional, efficient, and warm from check-in to concierge assistance. Staff were attentive without being intrusive. The hotel’s meeting facilities are well-equipped and ideal for corporate events. Its location is also convenient for business meetings around the My Dinh area, while still offering a quiet and peaceful environment away from the busy Old Quarter. Overall, JW Marriott Hanoi delivers a seamless, comfortable, and premium experience for business travelers. I would definitely stay here again for future work trips.

    Reviewed February 27, 2026
  5. 9.2
    Exceptional
    Wakana from Japan
    Group
    Executive Lounge Access, Executive Guest Room, 2 Double
    Stayed 1 night in October 2024

    “The hospitality and facilities are all perfect.”

    We used this hotel for a family trip. As expected from Marriott, the facilities and hospitality were all perfect. I communicated via email in advance regarding the lounge use after checkout, allowing us to relax until our flight. The large public bath and sauna are also fully equipped and very luxurious, so I highly recommend it. I would definitely like to use it again.

    Reviewed October 07, 2024
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