JW Marriott Hotel Hong Kong

Pacific Place, 88 Queensway, Admiralty, Hong Kong Central, Hong Kong, Hong Kong - See map
5-star Hotel
Free Wi-Fi
8.9
Excellent
/10
(1,724 reviews)See what guests said
Housekeeping9
View7
Breakfast6
select your datePlease enter your stay dates to see price
JW Marriott Hotel Hong Kong

"Pros: Staffs are very friendly and professional."

Remington - February 14, 2018

Guest room, 1 King, City view JW Marriott Hotel Hong Kong
Swimming pool [outdoor] JW Marriott Hotel Hong Kong
Fitness center JW Marriott Hotel Hong Kong
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Wellness activities
Spa & Beauty
Workout and Leisure

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Property highlightsRead all 1,724 reviews
Exceptional reputation
Recommended by 93% of guests
Exceptional cleanliness
9.1 rating for cleanliness
Exceptional service
9.0 rating for service
Fantastic breakfast
88% positive mentions

Of the three hotels at Pacific Place, all of which I have used over the many years I have been visiting the city, this is the one I would come back to...

Russell | January 25, 2020

Location is fantastic for shopping, for using MTR, for walking around to local restaurants.

Remington | February 14, 2018

When I checked in at 8pm, the female staff was very nice and upgraded us.

Suet M. | December 14, 2017

I always stay at this hotel every time I travel to Hong Kong.

EDWARD L. | October 25, 2018

I would like to use this hotel for my next Hong Kong trip.

Ja Y. | January 6, 2019

Room size is big compared to most hotels in Hong Kong.

Nina L. | February 1, 2019

  • 170 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money8.0
Distance to city center0.0 km
Location rating9.2
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport24.1 km

Rooms available at JW Marriott Hotel Hong Kong

8.7
Excellent
Room comfort & quality
Admiralty Suite, Executive lounge access, Suite, 1 King
Admiralty Suite, Executive lounge access, Suite, 1 King
...
  • Room size: 111 m²/1195 ft²
  • Harbor view
  • 1 king bed
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Executive lounge access, 1 Bedroom Suite, 1 King, Water view
Executive lounge access, 1 Bedroom Suite, 1 King, Water view
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
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Executive Premium Room, Executive lounge access, Guest room
Executive Premium Room, Executive lounge access, Guest room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Executive lounge access, 1 Bedroom Suite, 1 King, City view
Executive lounge access, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive lounge access, Guest room, 1 King, Water view
Executive lounge access, Guest room, 1 King, Water view
...
  • Room size: 32 m²/344 ft²
  • Harbor view
  • 1 king bed
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Executive Mountain Room, Executive lounge access, Guest room
Executive Mountain Room, Executive lounge access, Guest room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Executive lounge access, Guest room, 2 Double, City view
Executive lounge access, Guest room, 2 Double, City view
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 2 double beds
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Hong Kong Suite, Executive lounge access, Suite, 2 Double
Hong Kong Suite, Executive lounge access, Suite, 2 Double
...
  • Room size: 79 m²/850 ft²
  • Harbor view
  • 2 double beds
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Bauhinia Suite, Executive lounge access, Suite, 1 King
Bauhinia Suite, Executive lounge access, Suite, 1 King
...
  • Room size: 78 m²/840 ft²
  • Harbor view
  • 1 king bed
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Executive lounge access, Presidential Suite, 1 King
Executive lounge access, Presidential Suite, 1 King
...
  • Room size: 167 m²/1798 ft²
  • Harbor view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at JW Marriott Hotel Hong Kong?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JW Marriott Hotel Hong Kong?

JW Marriott Hotel Hong Kong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200 HKD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, JW Marriott Hotel Hong Kong has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 600 HKD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at JW Marriott Hotel Hong Kong?

JW Marriott Hotel Hong Kong does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about JW Marriott Hotel Hong Kong

  • 9.6
    Exceptional
    Staff 

    "Staff are always ready to help."

    Ja Y.

    |

    January 6, 2019

  • 9.6
    Exceptional
    Location

    "Great location & great service!"

    Krystie

    |

    December 31, 2018

  • 9.6
    Exceptional

    "The bed was very comfortable."

    Ja Y.

    |

    January 6, 2019

Property ranking|Compared to 1,231 Hong Kong properties
See all rankings
Room comfort score
8.7/10
Room size
49 sqm.
Service score
9.0/10
Cleanliness score
9.1/10
Better than
97
%
of Hong Kong properties
Bigger than
97
%
of Hong Kong properties
Better than
96
%
of Hong Kong properties
Better than
96
%
of Hong Kong properties
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Overall rating:
8.9
Excellent
1,724 reviews
Cleanliness
9.1
Facilities
8.7
Location
9.2
Read all reviews >
What travelers say they love:
I love staying at JW Marriott Hong Kong.
Elizabeth from Indonesia
Business traveler
More about JW Marriott Hotel Hong Kong

More about JW Marriott Hotel Hong Kong

Majestically perched atop the world-famous Pacific Place, JW Marriott Hotel Hong Kong's luxurious sophistication shows stunning views, beautiful rooms, and award-winning restaurants. Great shopping can be found nearby, including the Pacific Place Mall with names such as Chanel, Gucci, and Louis Vuitton. The subway is in the basement and transportation anywhere in the city is easy. The 32sqm rooms have wall-to-ceiling windows looking out on the mountains or the harbor. The triple-sheeted, pillow-topped beds are a dream of comfort, and the room is filled with all those wonderful extras such as fluffy robes, a separate shower and tub, turndown service, and more. Since this is a Marriott hotel, the business services are top notch. The seven restaurants are great, and the breakfast buffet is sure to impress even the most experienced diner. Whatever the reason for your stay, JW Marriott Hotel Hong Kong will take you to the next level of comfort.

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Most talked about facilities

Food & Dining
15 mentions
Breakfast
15 mentions
Housekeeping
11 mentions
View
8 mentions

What they offer

10.0
Exceptional
Cleanliness

"Good, clean and excellent quality food."

ANGELA M.

|

November 26, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian

Restaurants on site

JW Café
Cuisine:International
Menu:Buffet, A-la-carte
The Lounge
Cuisine:International
Menu:A-la-carte
Fish Bar
Cuisine:Seafood
Menu:A-la-carte
Dolce 88
Cuisine:International
Menu:A-la-carte
Pool Lounge
Cuisine:International
Menu:A-la-carte
Bar Q88
Cuisine:International
Menu:A-la-carte
Flint
Cuisine:Seafood, Steakhouse
Menu:A-la-carte
Man Ho
Cuisine:Chinese, Cantonese
Menu:A-la-carte
Show more

Nearby restaurants

Chinese cuisine
Chinese cuisine
Empire Hotel
450 m Chinese
Seventh Son Restaurant (Lockhart Rd)
520 m Chinese
Greenwood Restaurant
740 m Chinese
American cuisine
American cuisine
Triple O's Hong Kong
70 m American, Fast food
Westwood Carvery
1.2 km American, Steakhouse
The Diner
1.2 km American, Diner
Asian cuisine
Asian cuisine
Garden Cafe (Conrad Hong Kong)
40 m Asian, Chinese, Japanese
Zen
70 m Asian, Chinese
Peking Garden
70 m Asian, Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of JW Marriott Hotel Hong Kong from real guests

Overall rating
8.9
Excellent
From 1724 reviews
9.3Location
9.2Cleanliness
9.1Service
Agoda Reviews (726)Booking.com Reviews (998)
Rating via Agoda8.8
/
10
Cleanliness9.1
Facilities8.7
Location9.2
Room comfort and quality8.7
Service9.0
Value for money8.0
High score for Hong Kong
Rating
9+ Exceptional (207)
8-9 Excellent (96)
7-8 Very Good (84)
6-7 Good (25)
<6 Below Expectation (23)
Time of the year
Mar - May (111)
Jun - Aug (89)
Sep - Nov (105)
Dec - Feb (130)
Don't miss out!Popular destination! Properties in Hong Kong are being booked every minute!
All guests (726)
All room types
All languages

Show reviews that mention 

Showing 435 verified guest comments
12345
10.0
Exceptional
Elizabeth from Indonesia
Business traveler
Guest room, 2 Double, City view
Stayed 2 nights in March 2019

King of breakfast”

I love staying at JW Marriott Hong Kong. Every time I visited the city, I'll stay in this hotel. Even though the building is not new, but they do refurbishment and renovation. The room is one of the biggest in Hong Kong, and it become quite luxury considering small spaces that we usually get in other places. I also really appreciate the staffs that they have.. and last but not least, the very reason I always comeback to the hotel is their BREAKFAST. The complete range of Chinese, Japanese, Indian, Western food are amazing. and the taste is consistent! good food to start your day, what else can be more refreshing.

Reviewed March 25, 2019
9.6
Exceptional
Nina from Malaysia
Family with teens
Guest room, 2 Double, City view
Stayed 3 nights in January 2019

Living up to the brand name!”

Service is superb. Kudos to the front desk, housekeeping, waiters and concierge! One of the best I have come across. Would have taken the time to personally thank each of them if was not in a rush. Room size is big compared to most hotels in Hong Kong. I booked the 2 double-bedded room cos there were 3 of us. The room was clean and the housekeeping team constantly kept it clean. The hotel is connected (through an underpass) to the Admiralty train station, which is just a stop away from the Central station. It is also walking distance to a tram station. Overall, loved the hotel and will certainly come back again if i have the chance. Pricing is a bit steep though but for the service we got , it's worth it

Reviewed February 01, 2019
8.0
Excellent
l from Hong Kong
Group
Stayed 2 nights in May 2019

Great hospitality”

Staff are nice n friendly. Wish to come back again.

Reviewed May 05, 2019
8.0
Excellent
Joanne from Malaysia
Family with young children
Guest room, 1 King, City view
Stayed 1 night in January 2018

Convenient but a bit dated”

Having stayed at another compatible star hotel as JW Marriott a few nights before, I realised that the hotel is a bit dated and possibly needs some refurbishment. The location is not really in Central's Central and you need to take the MTR to get to the Central station. Nevertheless, it's still convenient as it is attached to the MTR station as well as a shopping mall.

Reviewed February 02, 2018
10.0
Exceptional
WAI from Hong Kong
Group
Stayed 1 night in September 2017

Bridal shower ”

The room is spacious the staff are friendly and helpful as well as responsive. Counter staff are much better than those providing room service. Admiralty is a nice place for staying away from crowd yet a location close to tourism area. Will definitely come back again.

Reviewed October 02, 2017
9.6
Exceptional
Philip from Malaysia
Business traveler
Guest room, 1 King, City view
Stayed 4 nights in January 2017

Very good housekeeping services”

The hotel has maintained its high level of services especially the housekeeping staff services. The only suggestion is that because the in-house coffee is hard to brew and so weak, it might be better if they provide some other types of coffee or coffee machine inside the room.

Reviewed April 04, 2017
8.8
Excellent
Benjamin from Singapore
Solo traveler
Guest room, 1 King, City view
Stayed 1 night in August 2016

Good hotel with a fairly good location ”

Located in admiralty rather than the usual Central, the hotel is well located beside malls and a few of the big banks / law firms. Great view and easily accessible. Recommended for the business traveler.

Reviewed January 03, 2017
9.3
Exceptional
Vicky from Taiwan
Business traveler
Guest room, 1 King, City view
Stayed 1 night in May 2015

Great location”

Great location good restaurant right in shopping mall

It's always nice to stay at JW Marriot the service standard worldwide that you don't need to worry about if your room/bed is clean or not. Comfortable bedding to recharge from a full day business meeting. Convenient location as your are right in the Pacific Mall and and Metro is right there that you don't need to walk outside to the station if there's a bad weather!

Reviewed September 30, 2015
9.0
Exceptional
PHOEBE from Taiwan
Solo traveler
Guest room, 1 King, City view
Stayed 1 night in February 2015

Good location, classic and comfort”

Good location, classic and comfort

The hotel overall is very good, though its a bit old, they manage to keep the quality as a five star hotel through time. Service was very friendly, staff were helpful. The only thing is the air conditioning. The system is a bit old, the air con works a bit funny, sometimes makes funny noise.

Reviewed February 05, 2015
8.7
Excellent
Keith from Singapore
Business traveler
Guest room, 1 King, City view
Stayed 2 nights in September 2014

High standard Marriott hotel in HK”

Convenient central location, obliging staff, comfortable room

3-day stay for a conference; nice quiet rooms, with all the required amenities and facilities. Not super luxurious, but more than adequate; very comfortable and efficient hotel room and facilities. All hotel staff who I met were courteous, eager to help, knowledgeable and obliging. Easy to get to shopping mall, restaurants, MTR.

Reviewed September 15, 2014
8.0
Excellent
Seekoh from United Kingdom
Couple
Guest room, 1 King, Harbor view
Stayed 3 nights in September 2013

conveniently located to city's biz centre!”

Food, location & staff's friendliness.

Pretty good! My wife & I are frequent travellers to HK, shopping, dining & wealth management. JW Marriot is just in the centre, or v. close to the centre of location where all of our activities occur. We are v. comfortable staying at the JW Marriott!

Reviewed February 11, 2014
8.3
Excellent
Vicky from Taiwan
Business traveler
Guest room, 1 King, Harbor view
Stayed 1 night in May 2013

very busy hotel ”

right in the Pacific shopping mall clean room and great breakfast

this is the worst stay ever in JW Marriott H.K. during the exhibition period. There was a art exhibition on the top floor and we have to wait at least 15 min. to get on a lift! Everything else was fine as usual other than the long wait for the lift. Food was great as usual at breakfast area and the Chinese restaurant downstairs. We loved the Chinese restaurant at the hotel! Shopping is not a question while you say right in the Pacific shopping mall with all the major international brands in the mall and various choices for food and path connects to the underground station, which is very convenient.

Reviewed September 26, 2013
8.3
Excellent
Ridwan from Indonesia
Couple
Guest room, 1 King, City view
Stayed 3 nights in July 2013

good location”

good location, on top of shopping center n MTR station

The room was small with low ceiling and uncomfortable bed but the bathroom was nice. The staffs were very friendly. After finished checking in, the receptionist took us to our room. The location was very good. The hotel was on top of Pacific Place Mall and MTR station. The price was too high though.

Reviewed August 28, 2013
9.7
Exceptional
Chan from Hong Kong
Solo traveler
Stayed 1 night in January 2013

JW is good hotel”

cafe section is great serives

even only 1 day exp, i can feel the 5 star hotel, cafe section is great. room serives is also good. but parking section is need improve. wait 15 mins still wait my car drive back to front door. totally is good exp in JW.

Reviewed January 31, 2013
8.3
Excellent
Eric from United Kingdom
Business traveler
Stayed 1 night in January 2013

5 Star hotel”

Great location and amenities

Stayed one night at this hotel. As all 5 star hotels in Hong Kong this is not cheap but slightly cheaper than the adjacent hotel Booked through Agoda which reduced cost somewhat Check in was not as easy as it should have been and no real explanation as to what the problem was (this also happened last time). Rooms were well apportioned and every thing one needed Only real problem was that the swimming pool was closed for renovations. Mind you it was probably too cold to try. I do object to $9 for a soda water (mini bar and restaurant)

Reviewed January 20, 2013
8.3
Excellent
Eric from United Kingdom
Business traveler
Stayed 2 nights in October 2012

5 Star hotel”

Great location and views

This was my first stay at the Marriott, having previously stayed at both the adjacent Conrad and Shangri La. I do not think that there is much to choose between them but got a much better rate through Agoda

Reviewed October 08, 2012
8.3
Excellent
Nicolas from France
Business traveler
Stayed 2 nights in September 2012

Great service and location”

Staff, comfortable and functional rooms, pool, location

very professional and friendly staff. made arrrangements to let me check in early wheni landed early am after a long transatlantic flight. pool area and restaurant are very pleasant for downtown hong kong. my main complaints would be about the overall quality of the food at the breakbast buffet and the sushi restaurant, which i found sub-standard for the level of the establishment.

Reviewed September 27, 2012
10.0
Exceptional
Marco from Indonesia
Business traveler
Stayed 1 night in August 2012

Good 5 star Hotel ”

In the City

The hotel is a great place to stay. it is near the city center and near the malls and other areas like wangchai rd. etc. it is a good place for doing business and or family trips. good food, good services

Reviewed August 28, 2012
9.7
Exceptional
Vicky from Taiwan
Family with young children
Stayed 1 night in May 2012

great location and good customer service”

convenient location right in the Pacific Center shopping mall

Great location and food is awesome. Our room is overlooking the hill side. Very peaceful and very clean. the most convenient hotel i have stayed. Admiralty station is less than 5 min walk and one stop away from Central. We had a 4 year old boy with us this time and the hotel manager was very kind with patient helping us taking care of the kid.

Reviewed June 16, 2012
8.3
Excellent
Chia from Singapore
Solo traveler
Stayed 1 night in December 2011

Good hotel service ”

Clean and spacious room

I did an early checkin and the hotel was ready with my room and accomodated my request for late checkout. Hotel is in a great location in the Pacific Place mall so it is very convenient to shops as well as the MTR transportation

Reviewed December 21, 2011
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  • Exceptional location
  • Lan Kwai Fong
  • 金鐘港鐵站 Admiralty MTR Station (Hong Kong Central) is within 0.17 km
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