JW Marriott Hotel Hong Kong
JW Marriott Hotel Hong Kong
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8.0
Very good

"Staff very friendly and always with a big smile"

Veronica

|

November 1, 2017

Bauhinia Suite, Executive lounge access, 1 King, Harbor view - Bathroom JW Marriott Hotel Hong Kong
Bauhinia Suite, Executive lounge access, 1 King, Harbor view - Bathroom
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Lobby JW Marriott Hotel Hong Kong
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Exceptional
Location
9.2
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What guests are saying:
All round nice stay and would definitely recommend.
David from Canada
Couple
I was stay there 6 days , staff really very nice , breakfast is most best one I see until now in all hotel, locations is also good
Vahid from China
Family with young children
Highly professional front desk
james from United Kingdom
Business traveler
Located in admiralty rather than the usual Central, the hotel is well located beside malls and a few of the big banks / law firms. Great view and easily accessible. Recommended for the business traveler.
Benjamin from Singapore
Solo traveler
Nice Hotel with wery Good location Litlle cold in the Lounge
Lars from Sweden
Couple
We come here regularly and love it. The only thing is the building which sometimes can be a bit noisy, but overall we like it a lot, especially the pool area and the hotel's central location. It is directly connected into the subway-station and a major shopping mall
Ludolf from Germany
Couple
good place to stay
Joanne from United States
Business traveler
Really professional and courteous staff, excellent location, very nice room, good price - recommended !
AMELIE from France
Family with young children
Close to town center
Satapanik from Thailand
Couple
Stayed for a business. Location is in the central which was easy for all the meetings in the area. Highly recommended.
Yuki from Japan
Business traveler
Newly renovated

JW Marriott Hotel Hong Kong

Exceptional location
- 1.68 kilometers from city center
- What's nearby?
Excellent
From 596 reviewsSee what guests said
8.7
/
10
Exceptional cleanliness
9.0
Recommended by 93% of guests
Value for money8.0
Distance to city center0.0 km
Location rating9.2
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport24.7 km
  • 270 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.7
Excellent
Room comfort & quality
This property is in high demand!Last booked 5 hours ago | 8 travelers are looking at this property right now
JW Suite, Harbour View, Executive lounge access, Harbor view
JW Suite, Harbour View, Executive lounge access, Harbor view
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
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King Executive Harbour View Room
King Executive Harbour View Room
...
  • Room size: 32 m²/344 ft²
  • Harbor view
  • 1 king bed
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JW Suite, Executive lounge access, 1 Bedroom Executive Suite
JW Suite, Executive lounge access, 1 Bedroom Executive Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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Executive Room, Executive lounge access, Guest room, 1 King
Executive Room, Executive lounge access, Guest room, 1 King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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EXECUTIVE ROOM, Executive lounge access, Guest room
EXECUTIVE ROOM, Executive lounge access, Guest room
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 2 double beds
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Harbour View Suite
Harbour View Suite
...
  • Room size: 79 m²/850 ft²
  • Harbor view
  • 2 queen beds
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Deluxe Room, Guest room, 2 Double, City view
Deluxe Room, Guest room, 2 Double, City view
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 double beds
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Deluxe Room, Guest Room, 1 King, City View
Deluxe Room, Guest Room, 1 King, City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Premier Room, Guest room, 2 Double, City view
Premier Room, Guest room, 2 Double, City view
...
  • Room size: 36 m²/388 ft²
  • Harbor view
  • 2 single beds
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Premier Room, Guest room, 1 King, City view
Premier Room, Guest room, 1 King, City view
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
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Have a question for JW Marriott Hotel Hong Kong?

What people love about the property

  • 9.2
    Exceptional

    "Great choice to stay in Central"

    Rui

    |

    September 19, 2016

  • 9.6
    Exceptional

    "Friendly staffs and conveniently located."

    Samuel

    |

    March 30, 2016

  • 10.0
    Exceptional

    "Great quality great location competitive price"

    Mayra

    |

    October 2, 2017

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More about JW Marriott Hotel Hong Kong

More about JW Marriott Hotel Hong Kong

10.0
Exceptional

"Reception staff were vr helpful and make us vr welcomed"

indra

|

January 6, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
Empire Hotel
450 m Chinese
Seventh Son Restaurant (Lockhart Rd)
520 m Chinese
Greenwood Restaurant
740 m Chinese
American cuisine
American cuisine
Triple O's Hong Kong
70 m American, Fast food
Westwood Carvery
1.2 km American, Steakhouse
The Diner
1.2 km American, Diner
Asian cuisine
Asian cuisine
Garden Cafe (Conrad Hong Kong)
40 m Asian, Chinese, Japanese
Zen
70 m Asian, Chinese
Peking Garden
70 m Asian, Chinese

What they offer

10.0
Exceptional

"All round nice stay and would definitely recommend."

David

|

February 8, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Swimming Pool will be closed for maintenance from 2 – 25 Jan 2019, please contact the Health Club for alternate arrangement

Real reviews from real guests

Agoda Reviews (596)Booking.com Reviews (1881)
8.7
/
10
Cleanliness9.0
Facilities8.8
Location9.2
Room comfort and quality8.7
Service9.0
Value for money8.0
Provided by verified guests of Agoda
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All guests (596)
All room types

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Showing 408 verified guest comments
12345
9.6
Exceptional
Krystie from Singapore
Family with teens
Deluxe Room, Guest Room, 1 King, City View
Stayed 3 nights in December 2018
Accessible to everywhere”
Great location & great service!
Reviewed December 31, 2018
6.8
Good
Matan from Israel
Business traveler
JW Suite, Executive lounge access, 1 Bedroom Executive Suite
Stayed 1 night in November 2018
not as expected ”
Book the Suite, hotel in great location, great and friendly staff BUT the room was very outdated and not even close to what i expected. old room, old entertainment system, old furniture.. not with the expensive cost.. have better options
Reviewed December 10, 2018
7.6
Very good
Mei from Singapore
Family with young children
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in October 2018
JW Marriot top notch service but weighted by the aged rooms”
Expect Attentive and prompt service, but the room and toilet is dated. One can’t help to feel that the hotel is overpriced. Hot Water takes longer then usual to come through and the bath is smaller then standard. Not a deal breaker, but After staying at multiple Marriot hotels, I have come to expect complimentary pajamas. Every item lesser matters when travelling with kids.. hur hur!
Reviewed October 26, 2018
8.0
Excellent
Joanne from Malaysia
Family with young children
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in January 2018
Convenient but a bit dated”
Having stayed at another compatible star hotel as JW Marriott a few nights before, I realised that the hotel is a bit dated and possibly needs some refurbishment. The location is not really in Central's Central and you need to take the MTR to get to the Central station. Nevertheless, it's still convenient as it is attached to the MTR station as well as a shopping mall.
Reviewed February 02, 2018
9.6
Exceptional
Ja from South Korea
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in January 2019
Great location and friendly staff ”
The bed was very comfortable. Also the hotel is directly connected to the MTR station. Staff are always ready to help. I would like to use this hotel for my next Hong Kong trip.
Reviewed January 06, 2019
7.6
Very good
Wei-Yu from Taiwan
Business traveler
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in December 2018
Good service”
Good
Reviewed December 23, 2018
10.0
Exceptional
EDWARD from Taiwan
Solo traveler
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in October 2018
Great Hotel with excellent service”
I always stay at this hotel every time I travel to Hong Kong. Friendly staff with great customer service.
Reviewed October 25, 2018
10.0
Exceptional
WAI from Hong Kong
Group
Premier Room, Guest room, 1 King, City view
Stayed 1 night in September 2017
Bridal shower ”
The room is spacious the staff are friendly and helpful as well as responsive. Counter staff are much better than those providing room service. Admiralty is a nice place for staying away from crowd yet a location close to tourism area. Will definitely come back again.
Reviewed October 02, 2017
9.6
Exceptional
Philip from Malaysia
Business traveler
Deluxe Room, Guest Room, 1 King, City View
Stayed 4 nights in January 2017
Very good housekeeping services”
The hotel has maintained its high level of services especially the housekeeping staff services. The only suggestion is that because the in-house coffee is hard to brew and so weak, it might be better if they provide some other types of coffee or coffee machine inside the room.
Reviewed April 04, 2017
10.0
Exceptional
indra from Indonesia
Family with young children
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in September 2016
Exceed my expectation”
We were having vacation to macau and hongkong for a week and had our accomodation booked ahead. Since the hotel in macau didnt live up to our expectation we shortened our stay and arrive in hongkong one day earlier. We didnt choose jw marriot in the first place coz it looks a little bit old on the photograph, since we came one day earlier and jw marriot is the nearest hotel available (that we can afford) so we booked it. Upon arrival we were greeted with vr friendly staff and attended straight away. Reception staff were vr helpful and make us vr welcomed.she automatically offered us connected room on seeing us travelling with young children. The room assigned to us has a vr beautiful view and way better than the photograph (extremely vr well kept). Feel like extend my stay but couldnt cancel the original booking with the nearby hotel. I regret didnt booked jw marriot for the rest of our stay . Will definitely stay here next time
Reviewed January 06, 2017
8.8
Excellent
Benjamin from Singapore
Solo traveler
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in August 2016
Good hotel with a fairly good location ”
Located in admiralty rather than the usual Central, the hotel is well located beside malls and a few of the big banks / law firms. Great view and easily accessible. Recommended for the business traveler.
Reviewed January 03, 2017
10.0
Exceptional
Maria from Philippines
Business traveler
King Executive Harbour View Room
Stayed 1 night in September 2015
Excellent in all fronts!”
Of all the 5 star hotel Iounge/ Club room facilities I have been to...JW Marriot offers the most exciting and bountiful spread...great food that includes steaks, a good variety of wine and a surprising bonus of belgian chocolates! The food is simply abundant and prepared with care and with utmost consideration for the needs and wants of business travellers like me. Upon arriving in our room, I was pleasantly surprised to be greeted by a basket of premium tea and fruits. The bed is the most comfortable I have laid on. And the harbour view of Hong Kong in the glass window of our corner room was simply breathtaking. The remote-controlled window-drapes is a great example of the management's being keen of making sure that their clientele's are pampered and spoiled! The jacuzzi is also sufficient in size. There was even a solar bed! My JW Marriott experience is the best!
Reviewed August 19, 2016
9.3
Exceptional
Vicky from Taiwan
Business traveler
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in May 2015
Great location”
Great location good restaurant right in shopping mall
It's always nice to stay at JW Marriot the service standard worldwide that you don't need to worry about if your room/bed is clean or not. Comfortable bedding to recharge from a full day business meeting. Convenient location as your are right in the Pacific Mall and and Metro is right there that you don't need to walk outside to the station if there's a bad weather!
Reviewed September 30, 2015
8.7
Excellent
Keith from Singapore
Business traveler
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in September 2014
High standard Marriott hotel in HK”
Convenient central location, obliging staff, comfortable room
3-day stay for a conference; nice quiet rooms, with all the required amenities and facilities. Not super luxurious, but more than adequate; very comfortable and efficient hotel room and facilities. All hotel staff who I met were courteous, eager to help, knowledgeable and obliging. Easy to get to shopping mall, restaurants, MTR.
Reviewed September 15, 2014
8.0
Excellent
Seekoh from United Kingdom
Couple
Premier, Harbour View, Guest room, 1 King or 2 Double
Stayed 3 nights in September 2013
conveniently located to city's biz centre!”
Food, location & staff's friendliness.
Pretty good! My wife & I are frequent travellers to HK, shopping, dining & wealth management. JW Marriot is just in the centre, or v. close to the centre of location where all of our activities occur. We are v. comfortable staying at the JW Marriott!
Reviewed February 11, 2014
8.0
Excellent
Yeung from Hong Kong
Business traveler
JW Suite, Executive lounge access, 1 Bedroom Executive Suite
Stayed 1 night in January 2014
Busy and vibrant shopping area”
Clean, luxurious hotel
Overall, I am a bit diappointed with the level of service provided by JW Marriot considering it is a 5 stars hotel and I am staying at the suite. When I first arrived the hotel, I asked the front desk how many people can we access the club level, they told me I can bring one more guest which made the total of 2 people. However, I got a call shortly after I arrive my room and the hotel people said I can only have one person accessing the club level. I mean who would stay in a suite by themselves and including one person in a suite for free access to the club level doesn't make any sense to me. Because of that, I did not visit the club level at all. Another disappointment with the hotel is, we ordered in room dining room services, we have ordered club sandwiches, angus beef burger, and a few more dishes. The presentation was good but it is not tasty at all, the food just doesn't have any taste. I remember I tried the food at the hotel lobby before and it was fantastic but I don't know why the room service was quite a bad experience. Lastly, I paid my hotel via agoda but for some reason, I got charge on the room again on my credit card from the hotel again which I have to call and cancel the transaction for which I have never signed anything for credit card but I don't know how this all come up. This is the first time I experienced double charging in a hotel, not to mention it is a 5 stars hotel.
Reviewed February 06, 2014
8.3
Excellent
Vicky from Taiwan
Business traveler
Premier, Harbour View, Guest room, 1 King or 2 Double
Stayed 1 night in May 2013
very busy hotel ”
right in the Pacific shopping mall clean room and great breakfast
this is the worst stay ever in JW Marriott H.K. during the exhibition period. There was a art exhibition on the top floor and we have to wait at least 15 min. to get on a lift! Everything else was fine as usual other than the long wait for the lift. Food was great as usual at breakfast area and the Chinese restaurant downstairs. We loved the Chinese restaurant at the hotel! Shopping is not a question while you say right in the Pacific shopping mall with all the major international brands in the mall and various choices for food and path connects to the underground station, which is very convenient.
Reviewed September 26, 2013
8.3
Excellent
Ridwan from Indonesia
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 3 nights in July 2013
good location”
good location, on top of shopping center n MTR station
The room was small with low ceiling and uncomfortable bed but the bathroom was nice. The staffs were very friendly. After finished checking in, the receptionist took us to our room. The location was very good. The hotel was on top of Pacific Place Mall and MTR station. The price was too high though.
Reviewed August 28, 2013
8.3
Excellent
Eric from United Kingdom
Business traveler
Stayed 1 night in January 2013
5 Star hotel”
Great location and amenities
Stayed one night at this hotel. As all 5 star hotels in Hong Kong this is not cheap but slightly cheaper than the adjacent hotel Booked through Agoda which reduced cost somewhat Check in was not as easy as it should have been and no real explanation as to what the problem was (this also happened last time). Rooms were well apportioned and every thing one needed Only real problem was that the swimming pool was closed for renovations. Mind you it was probably too cold to try. I do object to $9 for a soda water (mini bar and restaurant)
Reviewed January 20, 2013
8.3
Excellent
Eric from United Kingdom
Business traveler
Stayed 2 nights in October 2012
5 Star hotel”
Great location and views
This was my first stay at the Marriott, having previously stayed at both the adjacent Conrad and Shangri La. I do not think that there is much to choose between them but got a much better rate through Agoda
Reviewed October 08, 2012
12345
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  • Exceptional location
  • Lan Kwai Fong
  • Admiralty MTR Station is within 0.27 km