Recent customer comments

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Excellent



based on 327 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 9.2
  • Room comfort and quality 8.7
  • Service 8.9
  • Value for money 7.6
  • Food and dining 8.3
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yu from Hong Kong
Business traveler
1 King or 2 Double City View
Stayed one night in November 2015
good hotel
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Reviewed November 03, 2015

Han from United States
Business traveler
1 King or 2 Double City View
Stayed one night in September 2015
clean hotel
friendly staffs, clean and ok locaiton
nice hotel but a little over price
Reviewed October 31, 2015

Jack from Taiwan
Business traveler
Executive Level 1 King or 2 Double
Stayed one night in October 2015
Good experience overall
great staff great food and nice and quite
my experience overall was pleasant. I would have given a 5/5 if my non smoking suite didn't smell like the previous traveler smoked in there.
Reviewed October 30, 2015

Justin from Canada
Solo traveler
1 King or 2 Double Harbor view
Stayed 2 nights in September 2015
Inner City Comfort
Cost, Dinning, Pool
Our stay was short and sweet, the room was lovely, welcome tea was a nice touch, Beds were comfortable, and the location is perfect for city access.
Reviewed October 18, 2015

Yue from China
Business traveler
1 Bedroom Deluxe Suite Whirlpool Bathtub
Stayed 10 nights in October 2015
Fair Price Fair Value
Good location, Good service attitude, Very tidy and clean room
Reviewed October 14, 2015

Vicky from Taiwan
Business traveler
1 King or 2 Double City View
Stayed one night in May 2015
Great location
Great location good restaurant right in shopping mall
It's always nice to stay at JW Marriot the service standard worldwide that you don't need to worry about if your room/bed is clean or not. Comfortable bedding to recharge from a full day business meeting. Convenient location as your are right in the Pacific Mall and and Metro is right there that you don't need to walk outside to the station if there's a bad weather!
Reviewed September 30, 2015

Luke from United Kingdom
Business traveler
1 King or 2 Double City View
Stayed one night in September 2015
Marriott Hong Kong
Staff Service, Range of Facilities,Room comfort/Standard
Reviewed September 15, 2015

WENDELL from United States
Business traveler
1 King or 2 Double City View
Stayed 2 nights in September 2015
JW Marriott HK Outstanding
Excellent accommodations, outstanding executive floor lounge, perfect location
Stay is always outstanding. Staff very friendly and efficient (best in Asia) and accommodations comfortable and luxurious. Best overall in HK for value!
Reviewed September 14, 2015

Niko from Malaysia
Business traveler
1 King or 2 Double City View
Stayed one night in September 2015
Nice comfy hotel, good location
location, food, staf
love stay at Marriott, good buffet selection, comfy bed & great location
Reviewed September 11, 2015

Betty from Philippines
Family with older children
1 King or 2 Double City View
Stayed 3 nights in August 2015
Great Stay
- Courteous Staff
Reviewed September 07, 2015


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