Recent customer comments

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Excellent



based on 329 reviews
  • Cleanliness 9.0
  • Facilities 8.5
  • Location 9.2
  • Room comfort and quality 8.7
  • Service 8.9
  • Value for money 7.6
  • Food and dining 8.3
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Alex from Australia
Business traveler
Executive Level 1 King or 2 Double
Stayed 2 nights in June 2016
Great location & staff, hotel getting tired
Had a pleasant stay at the JW Marriott Hong Kong, though the room fitout (bathroom, electrics etc.) are showing signs of age and are in need of a complete replacement to remain a leading hotel. Still, a good hotel.
Reviewed June 20, 2016

Yuki from Japan
Business traveler
1 King or 2 Double City View
Stayed one night in June 2016
good location
Stayed for a business. Location is in the central which was easy for all the meetings in the area. Highly recommended.
Reviewed June 06, 2016

Peera from Thailand
Couple
1 King or 2 Double City View
Stayed one night in June 2016
Enjoyable stay
Good value for money. Good room condition and location
Reviewed June 05, 2016

Victor from United States
Family with young children
1 King or 2 Double City View
Stayed 2 nights in March 2016
Initially very poor but staff saved the day
Advice: do NOT stay facing toward freeway side..it is so loud and noisy it's unbearable. Overall, the noise insulation is poor, you will hear plumbing and other people walking in halls/closing doors etc. After our initial sleepless night on the 17th floor, we complained and they switched us to the other side of the hotel on 22th floor and the experience improved a lot. Much quieter! The staff are very friendly and helpful. Overall not cheap but it's relatively convenient, very close the the Peak and subway and mall
Reviewed April 05, 2016

Samuel from Canada
Couple
1 King or 2 Double City View
Stayed 2 nights in March 2016
Shopping Trip
Friendly staffs and conveniently located.
Reviewed March 30, 2016

Ludolf from Germany
Solo traveler
1 King or 2 Double City View
Stayed 3 nights in March 2016
Almost perfect
Went there as a group of three and all liked it, especially the pool area as well as the grill. I think the pool is probably one of the best in HK, even though their drinks menu is limited and the food really sucks. Fitness gym is also a bit small, but in general it is such a nice hotel with great rooms, great staff and a great location. Will definitely come back soon
Reviewed March 29, 2016

ChungHan from Canada
Couple
1 King or 2 Double City View
Stayed 2 nights in August 2015
Great hotel
clean, nice food and quite roomy
Its not the first time i stay at the JW, nice as usual and great location
Reviewed March 13, 2016

Yu from Canada
Solo traveler
1 King or 2 Double City View
Stayed 2 nights in February 2016
hotel review
location, cleanliness , comfort
The location of the hotel is amazing. it is right in the city center. The staff are very helpful and friendly; especially a lady who is named as Jenny from the house-keeping team. She was very sweet and extremely helpful who have provided " service straight from the heart ".
Reviewed February 29, 2016

JONG from South Korea
Solo traveler
1 King or 2 Double Harbor view
Stayed 2 nights in February 2016
Great accommodation in Hongkong
Location, Service, and Kind staff
JW Marriott Hotel Hong Kong is located in the centre of Hongkong island nearby Admiralty subway station. The room has a great harbor view. The staff is very kind and nice. Pacific place shopping mall is connected to the hotel and there is decent restaurants and supermarket. One thing I felt uncomfortable is that it was a little bit cold in the room. If you are traveling to Hong Kong for the business or family trip, I highly recommend to stay at JW Mariott Hotel Hong Kong.
Reviewed February 11, 2016

Sung-ta from Taiwan
Family with young children
1 King or 2 Double City View
Stayed one night in January 2016
Good location, excellent staff, wonderful experience.
Great hotel in Hong Kong.
Reviewed February 01, 2016


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