8.6
Excellent
8.8% this month
/10
(1,282 reviews)See what guests said
See map
8.6

Excellent

Location rating score

Excellent location - 2.48 kilometers from city center
Popular neighborhood
Parking
FREE
Popular landmarks
Embassy of Peru 50 m
Embassy of Sweden 50 m
Embassy of Finland 50 m
99 Ranch Market 160 m
Embassy of China 240 m
Mega Kuningan Shop 240 m
Bellagio Boutique Mall 270 m
Medikaloka 270 m
Mall Ambasador 330 m
Somali Embassy 380 m
Nearby landmarks
Grand Indonesia Mall 3.59 km
Gambir Train Station Building 5.6 km
National Museum 5.64 km
National Monument (MONAS) 5.75 km
Jakarta Cathedral 6.46 km
Istiqlal Mosque 8.85 km
Museum Bank Indonesia 10.1 km
Jakarta Old Town 10.48 km
Ancol Dreamland 11.5 km
Beautiful Indonesia in Miniature Park 13.63 km
JW Marriott Hotel Jakarta

"Hotel was clean, staff were friendly and helpful, thankyou"

Nelly - October 17, 2019

Deluxe Room (42 Sqm), Guest room, 1 King, City view - Bed JW Marriott Hotel Jakarta
Lobby JW Marriott Hotel Jakarta
Interior view JW Marriott Hotel Jakarta
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Free Wi-Fi

JW Marriott Hotel Jakarta

Jl. Dr. Ide Anak Agung Gde Agung, Kav. E 1.2 No.1 & 2, Mega Kuningan, Kuningan, Jakarta, Indonesia, 12950 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in

This property is in high demand!

4 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Located in heart of Jakarta

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.2
Distance to city center3.5 km
Location rating8.6
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport7.8 km

Rooms available at JW Marriott Hotel Jakarta

Excellent
Room comfort & quality
8.7
Presidential Suite,210Sqm, Executive lounge access
Presidential Suite,210Sqm, Executive lounge access
...
  • Room size: 210 m²/2260 ft²
  • City view
  • 1 king bed & 1 king bed
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JW Marriott Suite, 148Sqm, Executive lounge access, 1 King
JW Marriott Suite, 148Sqm, Executive lounge access, 1 King
...
  • Room size: 126 m²/1356 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Room (42 Sqm), Executive lounge access, Guest room
Executive Room (42 Sqm), Executive lounge access, Guest room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed or 2 double beds
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Governor Suite (84 Sqm), Executive lounge access, 1 King
Governor Suite (84 Sqm), Executive lounge access, 1 King
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed
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Diplomat Suite, 126 Sqm, Executive lounge access, 1 King
Diplomat Suite, 126 Sqm, Executive lounge access, 1 King
...
  • Room size: 126 m²/1356 ft²
  • City view
  • 1 king bed
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Deluxe Room (42 Sqm), Guest room, 2 Twin/Single Bed(s)
Deluxe Room (42 Sqm), Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Deluxe Room (42 Sqm), Guest room, 1 King, City view
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed or 2 double beds
Enter dates to see prices
Deluxe Room (42 Sqm), Guest room, King or Twin/Single Bed(s)
Deluxe Room (42 Sqm), Guest room, King or Twin/Single Bed(s)
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed or 2 queen beds
Enter dates to see prices
JW Marriott Suite
JW Marriott Suite
...
  • Room size: 148 m²/1593 ft²
  • 1 king bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 42 m²/452 ft²
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at JW Marriott Hotel Jakarta?

Check-in is from 02:00 PM, and check-out is until 03:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JW Marriott Hotel Jakarta?

JW Marriott Hotel Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at JW Marriott Hotel Jakarta also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, JW Marriott Hotel Jakarta has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at JW Marriott Hotel Jakarta?

JW Marriott Hotel Jakarta does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about JW Marriott Hotel Jakarta

  • 10.0
    Exceptional

    "Will stay again when I go back to Jakarta"

    GyunHee

    |

    November 8, 2019

  • 10.0
    Exceptional

    "Perfect stay for us, love it"

    Niko

    |

    May 2, 2019

  • 10.0
    Exceptional
    Staff 

    "Staff services are amazing"

    Adelene

    |

    December 12, 2019

Property ranking|Compared to 2,625 Jakarta properties
See all rankings
Room comfort score
8.7/10
Room size
67 sqm.
Review score - United States
8.9/10
Service score
8.9/10
Better than
99
%
of Jakarta properties
Bigger than
98
%
of Jakarta properties
Better than
98
%
of Jakarta properties
Better than
97
%
of Jakarta properties
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Overall rating:
8.6
Excellent
987 reviews
Cleanliness
8.9
Facilities
8.4
Location
8.6
Read all reviews >
What travelers say they love:
The staff were very welcoming and friendly.
Christina from Malaysia
Solo traveler
More about JW Marriott Hotel Jakarta

More about JW Marriott Hotel Jakarta

This ornate luxury hotel, located in the newly developed commercial district, is situated amidst shopping, entertainment, and dining venues. Guests will enjoy a prime location where there are numerous major business buildings. The international airport is also just 30 minutes away. Guests will also enjoy panoramic vistas of the city skyline. The restaurant selection features some of the finest award-winning dining venues in Jakarta with a comprehensive selection of cuisine choices. JW Marriott Hotel Jakarta is the ideal hotel for luxury travelers who want beauty and elegance as well as modern facilities.

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Most talked about facilities

Breakfast
34 mentions
Food & Dining
26 mentions
Housekeeping
26 mentions
Swimming Pool
19 mentions

What they offer

8.4
Excellent

"It was a good stay in JW Marriott Jakarta."

Sarath

|

August 25, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Halal
Italian
Vegetarian
Vegan
Full English/Irish
Buffet

Restaurants on site

Sailendra Restaurant
Cuisine:American, Asian, Chinese
Menu:Buffet, A-la-carte
Asuka Japanese Dining
Cuisine:Japanese, Sushi
Menu:Buffet
Pearl Chinese Restaurant
Cuisine:Chinese, Cantonese
Menu:Buffet

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
The Harvest Deli
2.3 km Indonesian, Southwestern
Hermitage Lounge
3.4 km Indonesian
Bengawan
3.9 km Indonesian, International, Mexican
American cuisine
American cuisine
TGIF
460 m American, Central American, Mexican
Maxx Coffee
800 m American
Hummingbird Eatery
830 m American, European, Italian
Asian cuisine
Asian cuisine
Loewy
100 m Asian, Bar, French
Sailendra Restaurant JW Marriott Jakarta
100 m Asian, Chinese, European
Pearl Chinese Restaurant
100 m Asian, Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of JW Marriott Hotel Jakarta from real guests

Provided by verified guests of Agoda
Agoda Reviews (987)Booking.com Reviews (295)
8.6
/
10
Cleanliness8.9
Facilities8.4
Location8.6
Room comfort and quality8.7
Service8.9
Value for money8.2
High score for Jakarta
Rating
9+ Exceptional (250)
8-9 Excellent (154)
7-8 Very Good (157)
6-7 Good (38)
<6 Below Expectation (37)
Time of the year
Mar - May (128)
Jun - Aug (153)
Sep - Nov (158)
Dec - Feb (197)
Don't miss out!Properties in Jakarta are being booked every minute!
All guests (987)
All room types
All languages

Show reviews that mention 

Showing 636 verified guest comments
12345
9.2
Exceptional
David from Indonesia
Couple
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 1 night in October 2018

Everything the Service at a 5* hotel should be.”

We had a wonderful stay at the JW Marriott Jakarta. The service by all the staff was par excellence. The room was spacious and luxurious. All of the facilities were top notch as well, except for the outdoor pool, which was quite small and not conducive for swimming laps. The location is very close to several good malls and wonderful restaurant options. We will definitely stay here again and would recommend the JW Marriott Jakarta to anyone who would like to be pampered.

Reviewed October 14, 2018
9.3
Exceptional
Edward from United States
Business traveler
Stayed 3 nights in November 2011

great service in one of best areas of city”

great staff, good location.

despite rumors to the contrary, there are places in jakarta where one can walk around to cafes, stores and other hotels. the jw marriott is located in mega kunigan and it is almost like being in another city. the service is superb as are the dining opportunities in the hotel and a short walk away. yes, i really did say "walk." the only downside, like most of jakarta, is the traffic. with the current construction it is difficult to get around so plan your day so that you need only leave and return once a day.

Reviewed December 04, 2011
9.7
Exceptional
anggraito from Indonesia
Solo traveler
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 1 night in December 2015

Old school but still a very nice hotel to stay”

Room Comfort, Food, Service

My stay at JW Marriott Jakarta was a pleasant experience. The staffs were very attentive, polite and friendly. The room was spacious, clean and comfortable. The design is a bit outdated, but it is still a very nice hotel to stay. The food buffet was amazing as always. The only thing that needs to be improved is the pool and the poolside area. Maybe add more sun-beds and space for guests to relax near by the swimming pool area.

Reviewed January 21, 2016
9.0
Exceptional
nicky from Indonesia
Couple
Stayed 1 night in September 2012

good location for business”

very clean room

I had an absolute joy staying here for two weeks on a working trip. I absolutely loved the fact that they remembered my name from the get go. This is amazing attention to detail and something that I will not forget. When you're away for work and you're looking for that personal touch, its great to feel at home, and at the JW marriott, this is where you will find that. I loved the rooms, they were clean, spotless, and apart from small hiccups, the staff were ever ready to look into any problems I had while in my room. The breakfast offers a vast variety, almost too many things to offer unfortunately, and another thing I didn't like so much is that the breakfast was very noisy. They cook the breakfast in the same place they serve it, therefore you can see the chef's cooking the food, and this makes things very noisy, and not something I look forward to so early in the morning, but nonetheless, this is the restaurant and I don't blame the Marriott for any of their short comings.

Reviewed October 19, 2012
8.7
Excellent
Kwok from Malaysia
Business traveler
Stayed 2 nights in January 2013

Great Hotels for Business Travellers - Love It!”

Almost everything beyond reproach

great hotel for a business traveller. i bought the executive package and i must say all the facilities and amenities exceeded my expectations (for a small business like mine). service was excellent, there really is nothing to complain about. what is surprising is that the jw marriott had the most affordable packages of all the hotels in the immediate vicinity. at least it had, when i needed to make a booking and was shopping around for hotels in the area. if i have to pick a few things, i have to say that the hotel looks a little 'dated'. it is not old, it just isn't as modern and contemporary as some other hotels. the swimming pool is also a little one the 'small' end of the scale - but that's because of my own specific requirements. not many people will book a hotel based on the size of the pool. these are very subjective, and are my own personal observations. additionally, it is, also in my opinion, insignificant details to an otherwise great hotel backed by brilliant staffs and services. the staffs' attitude were also very positive, helpful and courteous all the time. i can detect their sincerity when they are doing their job. it is totally different from those who are 'just getting a job done'.

Reviewed January 28, 2013
8.3
Excellent
Adrian from Singapore
Business traveler
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 2 nights in September 2015

Excellent Staff Experience”

Food, staff and the staff

Have not stayed here for a long time. Minute I entered the gates and till I departed, the most memorable part of my stay is the staff at Marriott hotel. Every single staff never hesitates with a smile, it's not reactive, it is very natural and genuine. Every staff I had contact with is always looking to serve and help, and do more than is necessary to seek out if they can assist in more ways. Excellent staff, probably the best hotel staff experience I've had in Jakarta. The rooms slightly worn down but they were spacious and clean. Shower pressure was excellent which is always a major challenge with hotels and hotels in Jakarta. Aircon control thermostat was working well and cable channels excellent. The food at breakfast was very good, but the staff and service was really attentive and proactive. Only disappointment is the outdoor cafe outside the lobby. Prices steep and the coffee was not good. Nice area to sit and chill, maybe the concept can be spruced up, improve. The hotel bar was a big disappointment, given it was a martini bar, the martinis were terrible and prices steep. The band was very average mediocre. Simpler to just have a 3-piece or 2-piece or solo singer, more chill out, concept more cosy and serve good simple drinks. The cocktails were also not very good. But again the staff service was good, enthusiastic and cheerful but sadly the drinks they recommended didn't match their great smiles, service and enthusiasms. Overall wonderful stay. Great job on the staff!

Reviewed September 15, 2015
9.6
Exceptional
Serungke from Indonesia
Family with young children
Deluxe Room (42 Sqm), Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in November 2020

Thank you for your warm hospitality ”

We had a great time celebrate Mom's birthday at JW MARRIOTT Jakarta. They gave us complimentary for Mom's birthday.. Decoration and Cake.. My kids like the breakfast, various menus.. Thank you JW Marriott Jakarta for your warm hospitality..

Reviewed November 14, 2020
9.0
Exceptional
Alan from Malaysia
Business traveler
Stayed 3 nights in January 2012

Central and Exclusive”

Tight security, friendly staffs, and extremely comfortable rooms.

Located at Kuningan, a great part of Jakarta. There is a walk walking distance away (yes, walkable in Jakarta) which is very rare despite the traffic. It's fair, but not the exclusive Grand Indonesia Mall. Even if on require to go to GI, its about a 15minutes cab ride away. For business travelers, it's is ideal. Secuirty is extremely tight, as compared to the other Jakarta Hotels. Staffs are very friendly and helpful. There is a good spread of morning buffet breakfast. All and all, the experience is great. The rooms are clean, new, and very comfortable. The pool wasn't great. It looks like it either neglected or under maintenance. I trust its the latter. Gym is rather sufficient and fair. For a simple cardio workout, I guess it good enough.

Reviewed January 21, 2012
8.7
Excellent
Nick from Australia
Business traveler
Stayed 5 nights in August 2014

Excellent stay in a quality 5 star hotel”

Location; service and staff performance

The Marriott Hotel in Jakarta is in Mega Kuningan and therefore a little sheltered from the hustle and bustle of Jakarta. The Hotel itself is all that you would expect from a true 5 star property...but of course, it is the service that is important and in this regard, the Marriott stands out. Excellent property and will return

Reviewed September 04, 2014
9.3
Exceptional
Song from Singapore
Business traveler
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 3 nights in March 2015

Excellent Customer Service”

customer service, cleanliness, safety

Repeated stay with JW Marriott within 3 months and customer service is excellent and detail. Staff is friendly and service oriented from bellboy to security, front desk reception to duty manager. Probably one of the best hotel I have stayed so far in Jakarta.

Reviewed April 02, 2015
8.4
Excellent
Sarath from Singapore
Solo traveler
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 1 night in August 2019

Good stay ,front office staff need more responsiveness ”

It was a good stay in JW Marriott Jakarta. Location is nice but lot of construction going around makes little fussy. The front office staff who checked me in was so professional. I had difficulty in accessing the room due to key malfunction, but the staff fixed it and escorted me later. In 21st floor the common telephone near the lift seems to be dead. I have brought this to the attention to your staff. Other front office staff seems to be very busy in accounting something. It looked awkward as they are least bothered about the guests who are approaching the reception. They looked experienced people but such attitude might indulge the reputation. Other than that it was a pleasant stay.

Reviewed August 25, 2019
10.0
Exceptional
Kayin from Indonesia
Business traveler
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 1 night in September 2019

Perfect Location”

Kuningan is the most perfect location for business visit and JW Marriott Hotel just the perfect place to stay. Absolutely it is very strategic location

Reviewed October 01, 2019
8.0
Excellent
Chiam from Singapore
Business traveler
Stayed 1 night in September 2012

Superb hotel and service with a smile”

Spacious room and perfect breakfast

I was in Jakarta for a business trip and decided to put up and JW Marriott. Their security checks was abit of a hassle however, it eases one's mind knowing that security is in place. Upon checking in, I found the room to be bigger than expected and was delighted. Morning's breakfast was also superbly good. I would return to JW Marriott for my next business travel to Jakarta.

Reviewed October 02, 2012
9.3
Exceptional
Arnout from Netherlands
Business traveler
Stayed 2 nights in October 2011

Excellent business hotel”

Service, location, rooms

the jw marriott is one of the best places in jakarta for the business traveller. excellent service, outstanding location and the breakfast is one of the better ones i have ever experienced.

Reviewed October 16, 2011
9.0
Exceptional
rika from Indonesia
Couple
Stayed 1 night in November 2012

great”

cetral businnes, great breakfsat, and large room

good..very good. jw marriott is internasional hotels..you can go 2 anywhere from here..the location in central bussines..go got 3 mall in front of you..and great menu for ur breakfast..large room..comfortable room..freandly staf..

Reviewed July 17, 2013
9.2
Exceptional
Peiying from Singapore
Couple
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 4 nights in October 2019

Affordable 5 start hotel in CBD area”

Cant go wrong with JW group. Everything is what a 5 star hotel should have. Services, foods, facilities. Down side would be the location but in Jakarta everywhere is jam. If you are a tourist, this might not be be the ideal hotel for you. Good for staycation and business travelers.

Reviewed December 29, 2019
8.0
Excellent
Alfan from Indonesia
Family with young children
Stayed 1 night in December 2012

Nice hotel with over the top security check”

Helpful staff

the staff in jw marriott jakarta hotel are very efficient. check in and check out are quick. the hotel room is ok, clean but not too fancy. in the description it states the room size as 42 meter square. i don't think the room is more 30meter square. it's more like 4m x 7m including the bathroom.

Reviewed January 02, 2013
9.3
Exceptional
James from Singapore
Business traveler
Stayed 2 nights in May 2012

Busy hotel but very friendly staff”

Security conscious, wifi, helpful staff

though it's just a short 2 nights' stay, i've always enjoyed the stay at the jw marriott and it's easy to tell why they're usually highly booked. will recommend this as a good stay though the jap restaurant is a bit pricey.

Reviewed May 29, 2012
10.0
Exceptional
Suciarti from Indonesia
Family with young children
Stayed 1 night in December 2016

awesome”

thank you for hospitality, JW Marriott is very a good hotels in Jakarta.

Reviewed January 22, 2017
8.0
Excellent
John from United States
Business traveler
Stayed 2 nights in January 2012

clean”

service

ive stayed at many different hotels in jakarata, but this was my first time at jw marriott. hotel itself was clean and the staff member were friendly and very attentive. however, location of the hotel was quiet but there were not many things near the hotel within walking distance. i think hyatt had better location for shopping n eating.

Reviewed March 08, 2012
12345
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