JW Marriott Hotel Jakarta
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Diplomat Suite, 126 Sqm, Executive lounge access, 1 King JW Marriott Hotel Jakarta
Interior view JW Marriott Hotel Jakarta
Interior view JW Marriott Hotel Jakarta
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8.4
Excellent
11.6% this month
/10
(1198 reviews)See what guests said
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8.5
Excellent
Location rating score
Excellent location - 2.48 kilometers from city center
Popular neighborhood
Parking
FREE
  • Plaza Indonesia3.76 km
  • National Museum5.62 km
  • National Monument5.75 km
  • Istiqlal Mosque6.35 km
  • Central Park Mall6.81 km
  • Jakarta History Museum10.29 km
  • Taman Mini Indonesia Indah11.34 km
  • Dunia Fantasi Theme Park (Ancol)11.47 km
  • Baywalk Pluit Mall13.54 km
  • Waterbom Jakarta15.23 km
  • Free Wi-Fi

    JW Marriott Hotel Jakarta

    Jl. Dr. Ide Anak Agung Gde Agung, Kav. E 1.2 No.1 & 2, Mega Kuningan, Kuningan, Jakarta, Indonesia, 12950 - See map

    Don't miss out!

    8 travelers are looking at this property right now | 3 travelers have booked today.

    "As always a wonderful hotel in the heart of jakarta."
    Shahnawaz - December 19, 2017
    Exceptional reputation
    Recommended by 92% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    Excellent service
    8.9 rating for service
    Fantastic breakfast
    88% positive mentions
    • Airport transfer

    • Located in heart of Jakarta

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Cheaper than 94% of all properties in Jakarta in the last 24 hoursCompared to 8,537 Jakarta properties at Agoda for various dates
    Property ranking|Compared to 8,537 Jakarta properties
    See all rankings
    Service score
    8.9/10
    Cleanliness score
    8.9/10
    Room comfort score
    8.7/10
    Couples review score
    8.8/10
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Value for money8.1
    Distance to city center3.5 km
    Location rating8.5
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport7.8 km

    Rooms available at JW Marriott Hotel Jakarta

    8.7
    Excellent
    Room comfort & quality
    Diplomat Suite, 126 Sqm, Executive lounge access, 1 King
    Diplomat Suite, 126 Sqm, Executive lounge access, 1 King
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    JW Marriott Suite, 148Sqm, Executive lounge access, 1 King
    JW Marriott Suite, 148Sqm, Executive lounge access, 1 King
    ...
    • Room size: 126 m²/1356 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Presidential Suite,210Sqm, Executive lounge access
    Presidential Suite,210Sqm, Executive lounge access
    ...
    • Room size: 210 m²/2260 ft²
    • City view
    • 1 king bed & 1 king bed
    Enter dates to see prices
    Executive Room (42 Sqm), Executive lounge access, Guest room
    Executive Room (42 Sqm), Executive lounge access, Guest room
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed or 2 double beds
    Enter dates to see prices
    Governor Suite (84 Sqm), Executive lounge access, 1 King
    Governor Suite (84 Sqm), Executive lounge access, 1 King
    ...
    • Room size: 84 m²/904 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room (42 Sqm), Guest room, 1 King, City view
    Deluxe Room (42 Sqm), Guest room, 1 King, City view
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed or 2 double beds
    Enter dates to see prices
    King Suite
    King Suite
    ...
    • Room size: 148 m²/1593 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 42 m²/452 ft²
    • Shower and bathtub
    • 2 queen beds
    Enter dates to see prices
    Business Double or Twin Room
    Business Double or Twin Room
    ...
    • Room size: 42 m²/452 ft²
    Enter dates to see prices
    Double Single Use Executive
    Double Single Use Executive
    ...
      Enter dates to see prices

      What people love about JW Marriott Hotel Jakarta

      • 10.0
        Exceptional
        Staff 

        "The cleanliness, staff friendliness and great location to big shopping mall"

        Girander K.

        |

        December 28, 2018

      • 9.7
        Exceptional
        Staff 

        "The staffs were very attentive, polite and friendly."

        anggraito

        |

        January 21, 2016

      • 9.2
        Exceptional
        Staff 

        "The service by all the staff was par excellence."

        David

        |

        October 14, 2018

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      More about JW Marriott Hotel Jakarta

      More about JW Marriott Hotel Jakarta

      9.2
      Exceptional

      "The location is very close to several good malls and wonderf..."

      David

      |

      October 14, 2018

      An overview

      Show less

      Most talked about facilities

      Breakfast
      34 mentions
      Food & Dining
      26 mentions
      Housekeeping
      26 mentions
      Swimming Pool
      19 mentions

      What they offer

      10.0
      Exceptional

      "Thank you for hospitality, JW Marriott is very a good hotels..."

      Suciarti

      |

      January 22, 2017

      View all reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      American
      Asian
      Continental
      Halal
      Italian
      Vegetarian
      Vegan
      Full English/Irish

      Restaurants on site

      Sailendra Restaurant
      Cuisine:American, Asian, Chinese
      Menu:Buffet, A-la-carte
      Asuka Japanese Dining
      Cuisine:Japanese, Sushi
      Menu:Buffet
      Pearl Chinese Restaurant
      Cuisine:Chinese, Cantonese
      Menu:Buffet

      Nearby restaurants

      Indonesian cuisine
      Indonesian cuisine
      The Harvest Deli
      2.3 km Indonesian, Southwestern
      Hermitage Lounge
      3.4 km Indonesian
      Bengawan
      3.9 km Indonesian, International, Mexican
      American cuisine
      American cuisine
      TGIF
      460 m American, Central American, Mexican
      Maxx Coffee
      800 m American
      Hummingbird Eatery
      830 m American, European, Italian
      Asian cuisine
      Asian cuisine
      Loewy
      100 m Asian, Bar, French
      Pearl Chinese Restaurant
      100 m Asian, Chinese
      Sailendra Restaurant JW Marriott Jakarta
      100 m Asian, Chinese, European

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      What guests think of this property

      Overall rating
      8.4
      Excellent
      From 1198 reviews
      Provided by verified guests of
      Agoda Reviews (812)Booking.com Reviews (386)
      Rating via Agoda8.5
      /
      10
      Cleanliness8.9
      Facilities8.5
      Location8.5
      Room comfort and quality8.7
      Service8.9
      Value for money8.1
      High score for Jakarta

      Most helpful reviews for JW Marriott Hotel Jakarta

      Family with young children
      Stayed 1 night in June 2019
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Good6.8
      Dirty swimming pool and poor facilitiesMy stay was very much below my expectation since I was booking a JW Marriot room. The swimming pool was dirty, pool side was just like a three star hotel. Check in time as mentioned was 3 pm. I came at 4.30 pm but room not ready. It took 45 minutes before the room ready. Even with this situation, no apologize from the staff. They didn't even offer me a welcome drink. When my wife asked for a welcome drink, the staff replied that welcome drink was rest. I then asked for a bottle of mineral water. Finally he came again and said will compensate me with a glass of orange juice.
      Gilbertfrom IndonesiaReviewed June 10, 2019
      Business traveler
      Stayed 2 nights in July 2018
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Excellent8.0
      location in kuningan area my office is around kuningan area and its so much easier to just walk to office rather than take any transportation. road is horrible and the traffic jam is so unpredictable. so this hotel is good with walking distance to 2 malls and lots of coffee points in 5 mins walk. overall good.
      NORFIZAHfrom SingaporeReviewed December 10, 2018
      Couple
      Stayed 1 night in April 2019
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Exceptional10.0
      Nice place to stay in JakartaPerfect stay for us, love it
      Nikofrom AustraliaReviewed May 02, 2019
      Business traveler
      Stayed 2 nights in August 2016
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Excellent8.0
      Efficient and Effective StaffThe staff are efficient and professional, delivering good service to guests. However, the hotel facilities seems to be slightly worn out over time. Nevertheless, location is good and rooms are kept clean and tidy.
      Zhiguifrom SingaporeReviewed September 15, 2016
      Business traveler
      Stayed 1 night in August 2016
      Excellent8.0
      Good hotelJarakarta can be expensive for hotel at least this one had a swimming pool where we could unwind for 1 hour during all these stressfull meetings- WSoould recommend it if a downstown location is required.
      Francefrom United KingdomReviewed August 24, 2016

      Reviews of JW Marriott Hotel Jakarta from real guests

      Overall rating
      8.4
      Excellent
      From 1198 reviews
      Provided by verified guests of
      Agoda Reviews (812)Booking.com Reviews (386)
      Rating via Agoda8.5
      /
      10
      Excellent
      11.6% this month
      Cleanliness8.9
      Facilities8.5
      Location8.5
      Room comfort and quality8.7
      Service8.9
      Value for money8.1
      High score for Jakarta
      Rating
      9+ Exceptional (211)
      8-9 Excellent (144)
      7-8 Very Good (149)
      6-7 Good (34)
      <6 Below Expectation (33)
      Time of the year
      Mar - May (123)
      Jun - Aug (145)
      Sep - Nov (132)
      Dec - Feb (171)
      All guests (812)
      All room types
      All languages

      Show reviews that mention 

      Showing 571 verified guest comments
      12345
      6.8
      Good
      Gilbert from Indonesia
      Family with young children
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Stayed 1 night in June 2019

      Dirty swimming pool and poor facilities”

      My stay was very much below my expectation since I was booking a JW Marriot room. The swimming pool was dirty, pool side was just like a three star hotel. Check in time as mentioned was 3 pm. I came at 4.30 pm but room not ready. It took 45 minutes before the room ready. Even with this situation, no apologize from the staff. They didn't even offer me a welcome drink. When my wife asked for a welcome drink, the staff replied that welcome drink was rest. I then asked for a bottle of mineral water. Finally he came again and said will compensate me with a glass of orange juice.

      Reviewed June 10, 2019
      8.0
      Excellent
      NORFIZAH from Singapore
      Business traveler
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Stayed 2 nights in July 2018

      location in kuningan area ”

      my office is around kuningan area and its so much easier to just walk to office rather than take any transportation. road is horrible and the traffic jam is so unpredictable. so this hotel is good with walking distance to 2 malls and lots of coffee points in 5 mins walk. overall good.

      Reviewed December 10, 2018
      10.0
      Exceptional
      Niko from Australia
      Couple
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Stayed 1 night in April 2019

      Nice place to stay in Jakarta”

      Perfect stay for us, love it

      Reviewed May 02, 2019
      8.0
      Excellent
      Zhigui from Singapore
      Business traveler
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Stayed 2 nights in August 2016

      Efficient and Effective Staff”

      The staff are efficient and professional, delivering good service to guests. However, the hotel facilities seems to be slightly worn out over time. Nevertheless, location is good and rooms are kept clean and tidy.

      Reviewed September 15, 2016
      8.0
      Excellent
      France from United Kingdom
      Business traveler
      Stayed 1 night in August 2016

      Good hotel”

      Jarakarta can be expensive for hotel at least this one had a swimming pool where we could unwind for 1 hour during all these stressfull meetings- WSoould recommend it if a downstown location is required.

      Reviewed August 24, 2016
      10.0
      Exceptional
      Ajeng from Indonesia
      Business traveler
      Stayed 1 night in June 2016

      Friendly Staff”

      As a local visitor I sometimes found myself to be neglected by the staffs just because i am a local. Not a foreigner. It's not what happen in Marriott. The staffs are helpfull and super nice. It was a nice stay, thank you Marriott.

      Reviewed June 08, 2016
      9.7
      Exceptional
      anggraito from Indonesia
      Solo traveler
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Stayed 1 night in December 2015

      Old school but still a very nice hotel to stay”

      Room Comfort, Food, Service

      My stay at JW Marriott Jakarta was a pleasant experience. The staffs were very attentive, polite and friendly. The room was spacious, clean and comfortable. The design is a bit outdated, but it is still a very nice hotel to stay. The food buffet was amazing as always. The only thing that needs to be improved is the pool and the poolside area. Maybe add more sun-beds and space for guests to relax near by the swimming pool area.

      Reviewed January 21, 2016
      8.3
      Excellent
      Mogens from Denmark
      Business traveler
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Stayed 4 nights in October 2015

      Excellent service .. as expected at that price”

      Staff performance, room omfort and lovely breakfst

      All as expected, when you pay the 5-star price: - Outstanding staff performance. - Big and comfortable room. - Fantastic buffet breakfast. One negative comment: the buffet dinner was quite ordinary, and certainly not worth the high price charged.

      Reviewed October 25, 2015
      9.3
      Exceptional
      Song from Singapore
      Business traveler
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Stayed 3 nights in March 2015

      Excellent Customer Service”

      customer service, cleanliness, safety

      Repeated stay with JW Marriott within 3 months and customer service is excellent and detail. Staff is friendly and service oriented from bellboy to security, front desk reception to duty manager. Probably one of the best hotel I have stayed so far in Jakarta.

      Reviewed April 02, 2015
      8.7
      Excellent
      Dylan from Singapore
      Business traveler
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Stayed 1 night in January 2015

      Ideal Business Hotel with tight security”

      Cleanliness, Security & amazing breakfast spread

      Check-in and out was fuss free and fast. Internet was provided free of charge once you become member of Marriot group. Breakfast spread was amazing to the extent you felt overwhelmed. Room was clean and services were provided promptly upon request.

      Reviewed January 26, 2015
      8.7
      Excellent
      Michael from Indonesia
      Solo traveler
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Stayed 3 nights in December 2014

      Overall Good. Bathroom Needs work”

      Food & Service

      Overall i would state the stay was relatively good. Cleanliness of the room was a major factor. However, in the bathroom shower, the shower fell off. and when requested to fix, it was not fixed properly. This made a nice good shower relatively complicated. Needs major work. It be best advised to have some sort of standard for the showers. The water is very unstable, whereas it switches hot and cold constantly. Plumbing needs work. This goes the same to the showers in the Spa, as i am a regular customer in the spa.

      Reviewed December 10, 2014
      10.0
      Exceptional
      Marc from Belgium
      Business traveler
      Stayed 2 nights in September 2014

      Perfect combination of style and comfort”

      staff performance, comfortable bed, large bathroom

      I was very positively impressed by the friendliness of the staff, from the security staff at the entrance to the reception counter staff. The rooms are large, with a nice and equally large bathroom. The style shows the age of the hotel, but everything is very clean and in good working order. Breakfast buffet is immense ! Strongly recommended !

      Reviewed September 24, 2014
      9.7
      Exceptional
      Philip from Malaysia
      Solo traveler
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Stayed 3 nights in June 2014

      Comfortable and relaxing stay ”

      The staff were friendly and attentive. The room and bed were very comfortable. One feels very safe in the hotel because of the tight security screening.

      My stay was very comfortable and relaxed. The spa was not very big but not crowded and adequately equipped with facilities. The massage service was proper and good. The buffet meals were excellent with such big spread of cuisine selections. I'd be happy to stay again and recommend it to friends.

      Reviewed June 09, 2014
      8.7
      Excellent
      Kon from Malaysia
      Business traveler
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Stayed 2 nights in December 2013

      A convenient city hotel”

      I like the location of the hotel which is very convenient to meet my guess and easy acess to shopping center and others. The room is comfortable and very clean.

      Stayed for business appointment. My second stay and happy that some staffs do remember me. It would be better if the hotel offer free wifi in room. Generally room is very clean and comfortable. Hotel staffs are very friendly and warm.

      Reviewed December 24, 2013
      8.7
      Excellent
      Noor from Malaysia
      Business traveler
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Stayed 1 night in September 2013

      Comfortable, Relaxing , Good Location”

      Moderate,Luxury,Spa

      I was staying there for 1 night only. But I can tell that this is a good hotel. Staff at the reception was great! Bell Boy very helpful and all the staff for me work very professionally. I read a comment in Agoda a Sigaporean post and said that if you are Asian do not expect a good service from the staff. From my experience I will say that she's wrong!! Not sure may be she is just being unlucky on her visit. But for me everybody treats me well from the reception, restaurant, spa, bell boy, room service..... huhu..... nothing to complaint.... Good service...1 complaint only..... Please be more sensitive on the food arrangement in the restaurant, obviously marriot will receive a lot of Muslim customers as well, so please do not put pork and some other food side by side.... and frankly speaking I don't think Marriot serve Halal Food... be sensitive.... :D

      Reviewed September 19, 2013
      10.0
      Exceptional
      RUSWANDI from Indonesia
      Solo traveler
      Deluxe Room (42 Sqm), Guest room, 1 King, City view
      Stayed 1 night in August 2013

      Will come back again!”

      Friendly staffs, great breakfast, good room

      The staffs were very friendly. The security check was quite annoying but I understand because the hotel bombed twice. High speed Internet are available. Their delicious breakfast buffet really enhanced with lots of selections such as Indonesian, Indian, Korean, Western. I got a large room with great view on 19th floor. Will come back again for sure.

      Reviewed August 30, 2013
      8.0
      Excellent
      Gail from Singapore
      Business traveler
      Stayed 4 nights in July 2013

      Pleasant and comfortable ”

      Comfortable room,s friendly staff, spacious surroundings

      I enjoyed my stay here, and found the room to be very comfortable! I appreciated the fast and efficient internet, friendly and attentive staff, and tasty room service menu available. As a business traveler, i thought that all my key requirements were met (safe, clean, comfortable, good staff) and i would be happy to return in the future.

      Reviewed August 05, 2013
      9.0
      Exceptional
      rika from Indonesia
      Couple
      Stayed 1 night in November 2012

      great”

      cetral businnes, great breakfsat, and large room

      good..very good. jw marriott is internasional hotels..you can go 2 anywhere from here..the location in central bussines..go got 3 mall in front of you..and great menu for ur breakfast..large room..comfortable room..freandly staf..

      Reviewed July 17, 2013
      10.0
      Exceptional
      Priska from Indonesia
      Couple
      Stayed 1 night in April 2013

      Great Staycation”

      Room, Bathtub, Breakfast

      Spent a night in the Deluxe room. Big room size, old fashion but refurbished before with outstanding bathroom. Big bathtub. Excellent service from all staffs from front office, security, housekeeping until F&B staffs. Too many security checkpoints, but no complaints - it's for our safety. Wide spread of breakfast! It's really wide.. I could easily say over 30 hot dishes there from local, western, indian, chinese, japanese, korean. But the best part would be the pastries.. it's really delicious. I wish I had bigger tummy to have it all. Tried the room service - half spring chicken.. but the portion is just too small with 5 small slices of potato.. could improve on this. Overall.. really enjoyed my stay and will come back again. Oh yes! Free wifi too!

      Reviewed May 24, 2013
      10.0
      Exceptional
      serap from Turkey
      Business traveler
      Stayed 1 night in April 2013

      luxury lovers should be here”

      service mind well designed and city center

      Service mind comes first ....excellent take care by very friendly staff ....very well designed rooms You will be satisfied for sure for your high expectations.and very secure hotel and yo get what you paid for So dont miss it while you have a chance for prebooking by agoda

      Reviewed April 26, 2013
      12345
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      JW Marriott Hotel Jakarta
      |Excellent 8.5
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      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Plaza Indonesia
      • MRT Station Bendungan Hilir is within 1.63 km