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9.0
Exceptional
6,809 reviews
6,809 reviews
"The hotel was super cleaned and very well maintained."
"The room was nice and clean, bed was really comfortable and breakfast was good."
"Super nice hotel, this my second time stay at JW Marriott… everything is excellent and great location, will definitely come back again."
"We enjoyed the trip and the hotel is located in a very convenient spot."
"Room is spacious and my floor was calm and quiet (19th floor)."
9.6
Exceptional
Location rating score
JW Marriott Hotel Kuala Lumpur
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
10 travelers have booked today.
Value for money | 8.7 |
Distance to city center | 0.1km |
Location rating | 9.6 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 18.0 km |
What type of restaurant cuisines are provided at JW Marriott Hotel Kuala Lumpur?
Start off your holiday with JW Marriott Hotel Kuala Lumpur's offered cuisine and food options which includes an array of options such as Western cuisine, Chinese cuisine,and Asian cuisine for you to choose from.
Does JW Marriott Hotel Kuala Lumpur provide airport transfer?
JW Marriott Hotel Kuala Lumpur offers airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.
What is the average travel time to the nearest airport from JW Marriott Hotel Kuala Lumpur?
The average travel time to get from JW Marriott Hotel Kuala Lumpur to the airport is 60 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.
What bars are in close proximty of JW Marriott Hotel Kuala Lumpur?
While residing at JW Marriott Hotel Kuala Lumpur, take pleasure in your evening or night out at Healy Mac's (KLCC), Ava Bistro, and Luna to get the most out of your nightlife.
What public parks are within range of JW Marriott Hotel Kuala Lumpur?
While remaining at JW Marriott Hotel Kuala Lumpur, indulge in your morning or evening wander at nearby park which include Standard Chartered Bank Park, Desa Kudalari Playground, and KL Forest Eco Park.
How long do guests normally stay at JW Marriott Hotel Kuala Lumpur?
Verified past guests that have stayed at JW Marriott Hotel Kuala Lumpur had an average nightly stay of 2 nights at this property.
What is the average rating that verified Families with young children have given to JW Marriott Hotel Kuala Lumpur?
Verified families with young children that have stayed at this property have given JW Marriott Hotel Kuala Lumpur an average rating of 8.9. You can look up more thorough customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Families with older children have given to JW Marriott Hotel Kuala Lumpur?
Past families with older children that have stayed at this property have given JW Marriott Hotel Kuala Lumpur an average rating of 9.1. You can check out more thorough customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about JW Marriott Hotel Kuala Lumpur?
Past local travelers that have stayed at this property have given JW Marriott Hotel Kuala Lumpur an average rating of 9.3. You can look up on more detailed customer ratings, and remarks for this property down in the review section.
What is the nearest train, metro, or bus station to JW Marriott Hotel Kuala Lumpur?
The nearest train, metro, or bus station is Sri Petaling LRT Station, 10058.76 m away from JW Marriott Hotel Kuala Lumpur.
10
"The hotel was super cleaned and very well maintained."
Galvinov
|
May 10, 2023
9.6
"The room was nice and clean, bed was really comfortable and breakfast was good."
Siti
|
May 7, 2023
9.2
"Super nice hotel, this my second time stay at JW Marriott… everything is excellent and great location, will definitely come back again."
Bee
|
May 13, 2023
JW Marriott Hotel Kuala Lumpur
JW Marriott Hotel Kuala Lumpur is the perfect choice for travelers who want to take in the sights and sounds of Kuala Lumpur. Experience an urban escape in Kuala Lumpur with a stay at JW Marriott Hotel Kuala Lumpur, with its exceptional location right in the city center. Did you know? Terminal Bersepadu Selatan is just 7.7 km away, giving guests convenient access to one of the city's urban transportation options.
JW Marriott Hotel Kuala Lumpur provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Kuala Lumpur even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at JW Marriott Hotel Kuala Lumpur. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at JW Marriott Hotel Kuala Lumpur include special design features like a balcony or terrace. In-room entertainment such as daily newspaper and television is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. JW Marriott Hotel Kuala Lumpur also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at JW Marriott Hotel Kuala Lumpur. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
JW Marriott Hotel Kuala Lumpur lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing golf course on site at JW Marriott Hotel Kuala Lumpur. Pick up something memorable for yourself or those waiting for you back at home, at the shops.
Around the property
Take advantage of the opportunity to explore Kuala Lumpur while in the city. Get a photograph of yourself in front of Menara Kuala Lumpur located 1.2 km away, a must-see for anyone visiting Kuala Lumpur.
9
Breakfast
83 mentions
Housekeeping
76 mentions
Food & Dining
49 mentions
Internet
36 mentions
9.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Great location to stay”
Overall, one of the best hotel i stay in KL. My 2nd times stay at this hotel. I like because it’s convenient for shopping. Nice bfast and clean room. I love it. The only part that i don’t like especially on weekend or in the evening always heavy traffic around that area.
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Good Marriott Hotel Experience”
Excellent location opposite Pavilion but if travel by car afternoon and night road is jam. Super clean and comfy big rooms and bathrooms and beds, good coffee machine, super big TV (but limited TV channels). Housekeeping abit slow though as we are not able to check-in at 3pm but ard 5+pm. But housekeeping manager is courteous and professional in managing and appease angry customers. Main entrance bellboy and control person are kind to book 2 grabcars on behalf for my family. On overall, the experience is considered good still and I strongly recommend it.
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A birthday experience that everyone will wish for! ”
I am grateful to JW Marriott KL for providing me the best birthday experience this year. They really went extra miles to make this day a very special one! They offer to upgrade our room and even sent me a birthday cake. Indeed a sweet gesture from them! Besides that, the whole stay was very relaxing as they provide excellent rooms and facilities. The food at Shook! Where we had our dinner and also breakfast was superb! I wish to go back again soon hopefully a longer stay! 🫶🏻🫶🏻🫶🏻🫶🏻
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UPGRADE!”
Book this hotel to celebrate my husbank birthday! I got wrote down in request section to prepare a slice of any available birthday cake for suprise, and they did! OMG my husband so happy as they send the chocolate cake to our room. Its not a slice, it is a small cute cake! The taste is so good! Btw we also got an upgrade upon checkin as their kindness for my husband birthday, a bigger room! Thank you so much
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The best hotel in KL”
The best stay ever. The environment was pleasant and welcoming. I stayed here for 3 nights. The hotel is well maintained. The beds were very firm, too firm for my liking. I, especially, enjoyed the view of Pavillion KL from my room. It was even better than expected. The location was great, easy to get in and out of the city. The food was good. The restaurant for breakfast was fantastic and staff was friendly and helpful. Thank you so much to all restaurant team. All of them! I will say the staff are indeed a credit to this hotel. The cleaners, waiters and waitresses. Credit to them. Special thanks to Mr. Sai (Loyalty Supervisor) for the very professional and amazing service. He makes my new year more memorable and unforgettable. Last but not least. Both check-in and check-out were professionally handled and easy. Would definitely stay there again. Thank you so much JW Marriott KL
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Exceptional”
Good location! We enjoyed our stay and bath. However, the carpark is not free for a five stars hotel. I booked two rooms and reached around noon, but only 1 room was ready for early check-in, and another room was not prepared till 5pm+. Booked for king-size bed but were given two double-size beds. The pillow is a bit too soft for my liking and uncomfortable. Nevertheless, the staff are friendly and great location!
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Superb hotel ⭐⭐⭐⭐⭐”
Really love to come here again in next time. Staff also friendly and very polite. The time I was check-in, my room is not ready yet but they solve it and said a lot of apologize to make me keep waiting. Room is very exclusive, clean and tidy. I very like the bathroom as it have many mirrors, also have bath tub and its very clean overall
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Large and clean room with friendly staff”
Absolutely enjoyed our stay in JW. Room was spacious, likewise for the bathroom. Though a little on the unusual side, I like how snug and deep the bath tub was, perfect for a soak. The bed was comfortable and temperature was perfect for a good sleep. Only wished there was a wider variety of TV channels.
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Great Rooms with Greaf Service but....”
Great room! Spacious! Clean! And very2 nicely done! Room had good spacious bed. But.... it was on the 3rd floor so no view! Another thing, the carpark is terrible!!! U have to park on the 4th basement for a hotel guest! Going out of the carpark is also quite a hassle. If u intend to drop ur family at the lobby first before gg to the carpark, be prepared to make 1 huge turn!!
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Exceptional”
Ive spend 3 days 2 nights in this hotel, last time i always stayed in banyan tree pavillion hotel, til this time felt like wanted to try this hotel and it turned out amazing experience . Smooth check in process, free upgrade room type after the hotel loyalty officer Sarah Lazarus found out is me and my boyfriend anniversary. The loyalty officer sent us a card with a chocolate moist cake to wish us . The hotel staffs were helpful and responsive , and the buffet breakfast was absolutely great. I will definitely go back to there again . Thank you JW Mariott hotel staffs and Sarah Lazarus to make our anniversary unforgettable
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Location location location”
It's right smack facing Pavilion Mall in an eccletic shopping district with a vibrant nightlife. Even though the hotel is old it's probably been refurbished since all the furnishings seems well preserved. My only quip is the mattress, it is old and feels so as well. Hard as boulders and creaks incessantly at a single twitch. Usually the bathtub is my prime focus but I can't make up my mind whether I like it or not. It's a japanese tub so u can sit and be submerged up to your shoulders, which i dig, but it's boxy enough that you can't fully stretch out your feet, which bothers me. Even in Japan their deep bathtubs usually allows you to stretch out and uncurl to your heart's content, so I guess take into account if this is a make or break point for you. Otherwise, absolutely comfy stay with very attentive staff. Also shout out to Ms Grace Chia for being such a gracious and welcoming presence upon check-in ❤
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Best Staycation in KL”
It's a girlie stay for me, daughter and grandma at JW Marriott. The hotel staff were friendly and accommodative with every enquiry and request. We even got upgraded which was a nice surprise! Loved our stay at the Executive Deluxe King, as the main aim was the bathtub sesh which my daughter was looking forward to. Everything was clean, comfortable and we got a complimentary cake as well. The fact that the hotel location was just across the street to Pavilion Shopping Center, WIN! Everything is nearby for comfort including entertainment. Thank you for your kind hospitality.
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Ideal staycation option”
Impressive front office check in experience. It was very smooth despite interruption from a guest that decided not to wait for her turn. It was handled professionally by the Front Office agent. Upon check in we also shared to the agent about the car park lift issue and the bad room numbers assigned to us (according to Chinese's belief), we were immediately offered an alternative room which we didn't take because we don't practice such belief. But applaud the agent for quick in reacting to our feedback. Room was almost spotless clean. Service during dinner and breakfast at Shook was great. The dinner set that come with the room package was not appealing due to limited main options. The sauce used for the chicken was the exact same as the soup which can be too much. However, it is a good value package. Location is great. Parking will cost you an additional of Rm 10.
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Best hotel to stay in Bukit Bintang”
2nd time here. Fantastic service! Got a free room upgrade and a birthday cake! Location is the best! Surrounded by malls. And they know how to hire staff. Lots of pretty staff, pleasing to the eyes. :) Will definitely stay there again when I come back to KL. Rooms are clean and tidy.
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Best location, best of everything”
Really enjoyed the welcome by receptionist. First time in Malaysia and was treated the best! Better than the airport 😂 the pool, sauna, food the list goes on, everything with the best quality and service! Looking forward to re-book for my next KL trip too!
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Exceptional”
We got to checked in as we arrived. This very good because we don’t have to wait until the supposedly check in time at 3 pm. Book 2 rooms and requested a connecting room and was assigned to the new built room. The room was very spacious and clean. The air conditioning is good. Facilities is superb. This is our third time staying here because of the service and room.
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Big room, nice view!”
Given a room on a higher floor facing pavilion was so wonderful. Staffs were obliging & always ready to extend their service. We left some important items upon checkout. When we called they were so helpful in assisting to locate the items & following up with emails & calls. Was so greatful. Will come back again for sure. Thank you JW Marriott KL!
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Spacious and a stone throw away from Pavilion”
Was lucky enough to be upgrade to an Executive room. Room was extremely clean and specious. Breakfast spreads are wonderful, too. Enjoy our stay for sure.
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Perfect Location”
Stayed couple of times, very convenient location for travellers. Room is clean, spacious and bed are comfortable. Kids enjoyed the bath tub and big bathroom. Reception are very helpful and accommodating. Food are great! Will return for sure.
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Great place to stay!”
Very happy with our stay in JW Marriott. Fantastic location, clean spacious room and friendly staff. Special thanks to the housekeeping staff for working so efficiently to keep our room spick and span.
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