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Lobby, JW Marriott Hotel Kuala Lumpur in Kuala Lumpur
Executive Deluxe King Room - Bedroom, JW Marriott Hotel Kuala Lumpur in Kuala Lumpur
Lobby, JW Marriott Hotel Kuala Lumpur in Kuala Lumpur
Interior view, JW Marriott Hotel Kuala Lumpur in Kuala Lumpur
Swimming pool [outdoor], JW Marriott Hotel Kuala Lumpur in Kuala Lumpur
Fitness center, JW Marriott Hotel Kuala Lumpur in Kuala Lumpur
Fitness center, JW Marriott Hotel Kuala Lumpur in Kuala Lumpur

Removed from saved list

9.0

Exceptional

6,809 reviews

6,809 reviews

Housekeeping212
Breakfast83
Shops73
See map
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Starhill Spa
20 m
Art Seni
50 m
House of Suzie Wong
60 m
Jim Thompson Silk
60 m
Starhill Gallery
60 m
Popular landmarks
Pavilion Kuala Lumpur
130 m
Jalan Alor
520 m
KLCC - Bukit Bintang Pedestrian Walkway
630 m
Aquaria KLCC
670 m
KLCC Park
870 m
Closest landmarks
Escentials
90 m
BookXcess
100 m
Pavilion Crystal Fountain
110 m
Saudi Arabia Cultural Mission
110 m
Selfie Museum KL
130 m
2022

JW Marriott Hotel Kuala Lumpur

183 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

This property is in high demand!

10 travelers have booked today.

Value for money8.7
Distance to city center0.1km
Location rating9.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.0 km

Rooms available at JW Marriott Hotel Kuala Lumpur

Excellent
Room comfort & quality

8.8

Club Executive King, Executive lounge access, Guest room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Cabana Poolside King Room Non-Smoking
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Executive Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Executive Deluxe Twin
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 71 m²/764 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Studio Suite
...
  • Room size: 65 m²/700 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 37 m²/398 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 36 m²/388 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are provided at JW Marriott Hotel Kuala Lumpur?

Start off your holiday with JW Marriott Hotel Kuala Lumpur's offered cuisine and food options which includes an array of options such as Western cuisine, Chinese cuisine,and Asian cuisine for you to choose from.

Does JW Marriott Hotel Kuala Lumpur provide airport transfer?

JW Marriott Hotel Kuala Lumpur offers airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

What is the average travel time to the nearest airport from JW Marriott Hotel Kuala Lumpur?

The average travel time to get from JW Marriott Hotel Kuala Lumpur to the airport is 60 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What bars are in close proximty of JW Marriott Hotel Kuala Lumpur?

While residing at JW Marriott Hotel Kuala Lumpur, take pleasure in your evening or night out at Healy Mac's (KLCC), Ava Bistro, and Luna to get the most out of your nightlife.

What public parks are within range of JW Marriott Hotel Kuala Lumpur?

While remaining at JW Marriott Hotel Kuala Lumpur, indulge in your morning or evening wander at nearby park which include Standard Chartered Bank Park, Desa Kudalari Playground, and KL Forest Eco Park.

How long do guests normally stay at JW Marriott Hotel Kuala Lumpur?

Verified past guests that have stayed at JW Marriott Hotel Kuala Lumpur had an average nightly stay of 2 nights at this property.

What is the average rating that verified Families with young children have given to JW Marriott Hotel Kuala Lumpur?

Verified families with young children that have stayed at this property have given JW Marriott Hotel Kuala Lumpur an average rating of 8.9. You can look up more thorough customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to JW Marriott Hotel Kuala Lumpur?

Past families with older children that have stayed at this property have given JW Marriott Hotel Kuala Lumpur an average rating of 9.1. You can check out more thorough customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about JW Marriott Hotel Kuala Lumpur?

Past local travelers that have stayed at this property have given JW Marriott Hotel Kuala Lumpur an average rating of 9.3. You can look up on more detailed customer ratings, and remarks for this property down in the review section.

What is the nearest train, metro, or bus station to JW Marriott Hotel Kuala Lumpur?

The nearest train, metro, or bus station is Sri Petaling LRT Station, 10058.76 m away from JW Marriott Hotel Kuala Lumpur.

See map

Explore the neighborhood

What people love about JW Marriott Hotel Kuala Lumpur

  • 10

    Exceptional
    Cleanliness

    "The hotel was super cleaned and very well maintained."

    Galvinov

    |

    May 10, 2023

  • 9.6

    Exceptional
    Cleanliness

    "The room was nice and clean, bed was really comfortable and breakfast was good."

    Siti

    |

    May 7, 2023

  • 9.2

    Exceptional
    Location

    "Super nice hotel, this my second time stay at JW Marriott… everything is excellent and great location, will definitely come back again."

    Bee

    |

    May 13, 2023

Overall rating:

9

Exceptional
6,809 reviews
Cleanliness
9.3
Facilities
9.0
Location
9.6
Read all reviews >
What travelers say they love:
Big and clean room, courteous staff!
Hykel from Singapore
Couple
More about JW Marriott Hotel Kuala Lumpur

More about JW Marriott Hotel Kuala Lumpur

JW Marriott Hotel Kuala Lumpur

JW Marriott Hotel Kuala Lumpur is the perfect choice for travelers who want to take in the sights and sounds of Kuala Lumpur. Experience an urban escape in Kuala Lumpur with a stay at JW Marriott Hotel Kuala Lumpur, with its exceptional location right in the city center. Did you know? Terminal Bersepadu Selatan is just 7.7 km away, giving guests convenient access to one of the city's urban transportation options.
JW Marriott Hotel Kuala Lumpur provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Kuala Lumpur even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at JW Marriott Hotel Kuala Lumpur. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at JW Marriott Hotel Kuala Lumpur include special design features like a balcony or terrace. In-room entertainment such as daily newspaper and television is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. JW Marriott Hotel Kuala Lumpur also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at JW Marriott Hotel Kuala Lumpur. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
JW Marriott Hotel Kuala Lumpur lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing golf course on site at JW Marriott Hotel Kuala Lumpur. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take advantage of the opportunity to explore Kuala Lumpur while in the city. Get a photograph of yourself in front of Menara Kuala Lumpur located 1.2 km away, a must-see for anyone visiting Kuala Lumpur.

Show less

Amenities and facilities

Excellent
Facilities

9

Most talked about facilities

Breakfast

83 mentions

Housekeeping

76 mentions

Food & Dining

49 mentions

Internet

36 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Malay
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible public restrooms
  • Accessible route to the registration desk
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Braille and tactile signage
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Lever handles on all guest room doors
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- all rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
Shanghai Restaurant
  • Cuisine: Chinese
  • Menu: Buffet
Feast Village
  • Cuisine: Chinese, Indian, International
  • Menu: Buffet, A-la-carte

Location

183 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Exceptional
Location

9.6

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    18.0 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.1 km 56 min drive
Public transportation
  • Bukit Bintang Monorail Station
    330 m 5 min walk
  • Bukit Bintang MRT Station
    370 m
Hospital or clinic
  • Ting Skin & Laser Centre
    260 m
Shopping
  • Pavilion Kuala Lumpur
    130 m
Convenience store
  • 7 Eleven
    70 m 1 min drive
Cash withdrawal
  • ATM
    70 m 1 min walk

What's nearby

Popular landmarks
  • Pavilion Kuala Lumpur
    130 m
  • Jalan Alor
    520 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    630 m
  • Aquaria KLCC
    670 m
  • KLCC Park
    870 m
  • Petronas Twin Towers
    1.1 km
  • Menara Kuala Lumpur
    1.3 km
  • Chinatown - Kuala Lumpur
    2.0 km
  • Central Market
    2.1 km
  • KL Bird Park
    2.9 km
Nearby landmarks
  • Starhill Spa
    20 m
  • Art Seni
    50 m
  • House of Suzie Wong
    60 m
  • Jim Thompson Silk
    60 m
  • SBK15 Muzium Negara
    60 m
  • Starhill Gallery
    60 m
  • Cooking Classes at Kings Kitchen Klub
    70 m
  • Tiffin Bay/Tiff's Jazz Lounge
    70 m
  • Bukit Bintang (Star Hill)
    80 m
  • Ayurvedium
    90 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Extra bed is not available at this property.
  • Smart casual dress code is required at the Club Lounge.
  • Only guest above 12 years old are allowed to access the Club Lounge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center0.1km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)60 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors29
  • Number of restaurants4
  • Number of rooms 738
  • Room voltage220
  • Year property opened1997
  • Most recent renovation2018
Parking
  • Daily parking fee10 MYR

Reviews of JW Marriott Hotel Kuala Lumpur from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.3
Facilities9.0
Location9.6
Room comfort and quality8.8
Service9.1
Value for money8.7
High score for Kuala Lumpur
Rating
9+ Exceptional (1,737)
8-9 Excellent (522)
7-8 Very Good (424)
6-7 Good (134)
<6 Below Expectation (123)
Time of the year
Mar - May (812)
Jun - Aug (573)
Sep - Nov (660)
Dec - Feb (895)

Show reviews that mention 

Showing 2,940 verified guest comments
12345
10.0
Exceptional
norizah from Singapore
Couple
Deluxe King Room
Stayed 2 nights in January 2023

Great location to stay”

Overall, one of the best hotel i stay in KL. My 2nd times stay at this hotel. I like because it’s convenient for shopping. Nice bfast and clean room. I love it. The only part that i don’t like especially on weekend or in the evening always heavy traffic around that area.

Reviewed February 03, 2023

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10.0
Exceptional
Chia from Singapore
Family with teens
Superior Twin Room
Stayed 2 nights in December 2022

Good Marriott Hotel Experience”

Excellent location opposite Pavilion but if travel by car afternoon and night road is jam. Super clean and comfy big rooms and bathrooms and beds, good coffee machine, super big TV (but limited TV channels). Housekeeping abit slow though as we are not able to check-in at 3pm but ard 5+pm. But housekeeping manager is courteous and professional in managing and appease angry customers. Main entrance bellboy and control person are kind to book 2 grabcars on behalf for my family. On overall, the experience is considered good still and I strongly recommend it.

Reviewed December 05, 2022

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10.0
Exceptional
Ma. from Singapore
Couple
Deluxe King Room
Stayed 1 night in December 2022

A birthday experience that everyone will wish for! ”

I am grateful to JW Marriott KL for providing me the best birthday experience this year. They really went extra miles to make this day a very special one! They offer to upgrade our room and even sent me a birthday cake. Indeed a sweet gesture from them! Besides that, the whole stay was very relaxing as they provide excellent rooms and facilities. The food at Shook! Where we had our dinner and also breakfast was superb! I wish to go back again soon hopefully a longer stay! 🫶🏻🫶🏻🫶🏻🫶🏻

Reviewed December 23, 2022

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10.0
Exceptional
NADIA from Malaysia
Couple
Superior King Room
Stayed 1 night in October 2022

UPGRADE!”

Book this hotel to celebrate my husbank birthday! I got wrote down in request section to prepare a slice of any available birthday cake for suprise, and they did! OMG my husband so happy as they send the chocolate cake to our room. Its not a slice, it is a small cute cake! The taste is so good! Btw we also got an upgrade upon checkin as their kindness for my husband birthday, a bigger room! Thank you so much

Reviewed January 24, 2023

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10.0
Exceptional
mohd from Malaysia
Couple
Superior Twin Room
Stayed 2 nights in December 2021

The best hotel in KL”

The best stay ever. The environment was pleasant and welcoming. I stayed here for 3 nights. The hotel is well maintained. The beds were very firm, too firm for my liking. I, especially, enjoyed the view of Pavillion KL from my room. It was even better than expected. The location was great, easy to get in and out of the city. The food was good. The restaurant for breakfast was fantastic and staff was friendly and helpful. Thank you so much to all restaurant team. All of them! I will say the staff are indeed a credit to this hotel. The cleaners, waiters and waitresses. Credit to them. Special thanks to Mr. Sai (Loyalty Supervisor) for the very professional and amazing service. He makes my new year more memorable and unforgettable. Last but not least. Both check-in and check-out were professionally handled and easy. Would definitely stay there again. Thank you so much JW Marriott KL

Reviewed January 09, 2022

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10.0
Exceptional
Siti from Singapore
Couple
Superior King Room
Stayed 2 nights in November 2022

Exceptional”

Good location! We enjoyed our stay and bath. However, the carpark is not free for a five stars hotel. I booked two rooms and reached around noon, but only 1 room was ready for early check-in, and another room was not prepared till 5pm+. Booked for king-size bed but were given two double-size beds. The pillow is a bit too soft for my liking and uncomfortable. Nevertheless, the staff are friendly and great location!

Reviewed November 10, 2022

See room deals

10.0
Exceptional
Zahirah from Malaysia
Business traveler
Superior King Room
Stayed 1 night in April 2022

Superb hotel ⭐⭐⭐⭐⭐”

Really love to come here again in next time. Staff also friendly and very polite. The time I was check-in, my room is not ready yet but they solve it and said a lot of apologize to make me keep waiting. Room is very exclusive, clean and tidy. I very like the bathroom as it have many mirrors, also have bath tub and its very clean overall

Reviewed November 02, 2022

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10.0
Exceptional
Khairunisa from Singapore
Group
Superior Twin Room
Stayed 3 nights in October 2022

Large and clean room with friendly staff”

Absolutely enjoyed our stay in JW. Room was spacious, likewise for the bathroom. Though a little on the unusual side, I like how snug and deep the bath tub was, perfect for a soak. The bed was comfortable and temperature was perfect for a good sleep. Only wished there was a wider variety of TV channels.

Reviewed November 10, 2022

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10.0
Exceptional
MUHAMMAD from Singapore
Family with young children
Superior King Room
Stayed 2 nights in December 2022

Great Rooms with Greaf Service but....”

Great room! Spacious! Clean! And very2 nicely done! Room had good spacious bed. But.... it was on the 3rd floor so no view! Another thing, the carpark is terrible!!! U have to park on the 4th basement for a hotel guest! Going out of the carpark is also quite a hassle. If u intend to drop ur family at the lobby first before gg to the carpark, be prepared to make 1 huge turn!!

Reviewed December 20, 2022

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10.0
Exceptional
ee from Malaysia
Couple
Superior King Room
Stayed 2 nights in October 2022

Exceptional”

Ive spend 3 days 2 nights in this hotel, last time i always stayed in banyan tree pavillion hotel, til this time felt like wanted to try this hotel and it turned out amazing experience . Smooth check in process, free upgrade room type after the hotel loyalty officer Sarah Lazarus found out is me and my boyfriend anniversary. The loyalty officer sent us a card with a chocolate moist cake to wish us . The hotel staffs were helpful and responsive , and the buffet breakfast was absolutely great. I will definitely go back to there again . Thank you JW Mariott hotel staffs and Sarah Lazarus to make our anniversary unforgettable

Reviewed October 26, 2022

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10.0
Exceptional
nadiana from Malaysia
Solo traveler
Superior King Room
Stayed 2 nights in September 2022

Location location location”

It's right smack facing Pavilion Mall in an eccletic shopping district with a vibrant nightlife. Even though the hotel is old it's probably been refurbished since all the furnishings seems well preserved. My only quip is the mattress, it is old and feels so as well. Hard as boulders and creaks incessantly at a single twitch. Usually the bathtub is my prime focus but I can't make up my mind whether I like it or not. It's a japanese tub so u can sit and be submerged up to your shoulders, which i dig, but it's boxy enough that you can't fully stretch out your feet, which bothers me. Even in Japan their deep bathtubs usually allows you to stretch out and uncurl to your heart's content, so I guess take into account if this is a make or break point for you. Otherwise, absolutely comfy stay with very attentive staff. Also shout out to Ms Grace Chia for being such a gracious and welcoming presence upon check-in ❤

Reviewed September 15, 2022

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10.0
Exceptional
Nurvia from Malaysia
Family with young children
Superior King Room
Stayed 1 night in May 2022

Best Staycation in KL”

It's a girlie stay for me, daughter and grandma at JW Marriott. The hotel staff were friendly and accommodative with every enquiry and request. We even got upgraded which was a nice surprise! Loved our stay at the Executive Deluxe King, as the main aim was the bathtub sesh which my daughter was looking forward to. Everything was clean, comfortable and we got a complimentary cake as well. The fact that the hotel location was just across the street to Pavilion Shopping Center, WIN! Everything is nearby for comfort including entertainment. Thank you for your kind hospitality.

Reviewed May 07, 2022

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10.0
Exceptional
Wei from Malaysia
Solo traveler
Superior Twin Room
Stayed 1 night in December 2021

Ideal staycation option”

Impressive front office check in experience. It was very smooth despite interruption from a guest that decided not to wait for her turn. It was handled professionally by the Front Office agent. Upon check in we also shared to the agent about the car park lift issue and the bad room numbers assigned to us (according to Chinese's belief), we were immediately offered an alternative room which we didn't take because we don't practice such belief. But applaud the agent for quick in reacting to our feedback. Room was almost spotless clean. Service during dinner and breakfast at Shook was great. The dinner set that come with the room package was not appealing due to limited main options. The sauce used for the chicken was the exact same as the soup which can be too much. However, it is a good value package. Location is great. Parking will cost you an additional of Rm 10.

Reviewed December 22, 2021

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10.0
Exceptional
Kamarul from Singapore
Group
Superior King Room
Stayed 4 nights in October 2022

Best hotel to stay in Bukit Bintang”

2nd time here. Fantastic service! Got a free room upgrade and a birthday cake! Location is the best! Surrounded by malls. And they know how to hire staff. Lots of pretty staff, pleasing to the eyes. :) Will definitely stay there again when I come back to KL. Rooms are clean and tidy.

Reviewed October 27, 2022

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10.0
Exceptional
Aswin from Japan
Couple
Superior Twin Room
Stayed 2 nights in January 2023

Best location, best of everything”

Really enjoyed the welcome by receptionist. First time in Malaysia and was treated the best! Better than the airport 😂 the pool, sauna, food the list goes on, everything with the best quality and service! Looking forward to re-book for my next KL trip too!

Reviewed January 06, 2023

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10.0
Exceptional
Nor from Malaysia
Family with teens
Superior King Room
Stayed 2 nights in August 2022

Exceptional”

We got to checked in as we arrived. This very good because we don’t have to wait until the supposedly check in time at 3 pm. Book 2 rooms and requested a connecting room and was assigned to the new built room. The room was very spacious and clean. The air conditioning is good. Facilities is superb. This is our third time staying here because of the service and room.

Reviewed September 07, 2022

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10.0
Exceptional
Kamsiah from Singapore
Family with teens
Superior King Room
Stayed 7 nights in December 2022

Big room, nice view!”

Given a room on a higher floor facing pavilion was so wonderful. Staffs were obliging & always ready to extend their service. We left some important items upon checkout. When we called they were so helpful in assisting to locate the items & following up with emails & calls. Was so greatful. Will come back again for sure. Thank you JW Marriott KL!

Reviewed December 25, 2022

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10.0
Exceptional
Kursiya from Singapore
Family with teens
Superior Twin Room
Stayed 2 nights in December 2022

Spacious and a stone throw away from Pavilion”

Was lucky enough to be upgrade to an Executive room. Room was extremely clean and specious. Breakfast spreads are wonderful, too. Enjoy our stay for sure.

Reviewed January 04, 2023

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10.0
Exceptional
Stephany from Malaysia
Family with young children
Superior King Room
Stayed 2 nights in December 2022

Perfect Location”

Stayed couple of times, very convenient location for travellers. Room is clean, spacious and bed are comfortable. Kids enjoyed the bath tub and big bathroom. Reception are very helpful and accommodating. Food are great! Will return for sure.

Reviewed December 10, 2022

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10.0
Exceptional
Kim from Singapore
Couple
Superior King Room
Stayed 5 nights in December 2022

Great place to stay!”

Very happy with our stay in JW Marriott. Fantastic location, clean spacious room and friendly staff. Special thanks to the housekeeping staff for working so efficiently to keep our room spick and span.

Reviewed December 13, 2022

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