Travelling to Macau SAR, China? Read all updated requirements before you book.
Exterior view, JW Marriott Hotel Macau in Macau
Chairman Suite, Executive lounge access, 1 Bedroom Suite - Bedroom, JW Marriott Hotel Macau in Macau
Lobby, JW Marriott Hotel Macau in Macau
Interior view, JW Marriott Hotel Macau in Macau
Swimming pool [outdoor], JW Marriott Hotel Macau in Macau
Fitness center, JW Marriott Hotel Macau in Macau
JW Marriott Hotel Macau

Removed from saved list

9.1

Exceptional

7,132 reviews

7,132 reviews

Housekeeping28
View26
Swimming Pool12
See map
See map

8.9

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
Available
Walkable places
The Broadway
360 m
Galaxy Macau Building
370 m
Cotai Arena
410 m
UA Cinema Galaxy Macau
480 m
Galaxy Grand Resort Deck
480 m
Popular landmarks
Macau Tower Convention & Entertainment Centre
4.2 km
Macao Museum
4.8 km
Grand Lisboa Casino
5.0 km
A-Ma Temple
5.1 km
St. Dominic's Church
5.1 km
Closest landmarks
Kiang Wu Hospital Taipa Clinic
570 m
Iao Kei
590 m
Tin Hau Temple (Taipa)
640 m
Pek Tai Temple
650 m
Grado 'Mini' Golf
650 m

JW Marriott Hotel Macau

Galaxy Macau, Estrada da Baía da Nossa Senhora da Esperança, s/n, Cotai, Macau, Macau SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

330 meters to public transportation

Check-in [24-hour]

Free airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

14 travelers have booked today.

Value for money8.6
Location rating8.9
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport2.5 km

Rooms available at JW Marriott Hotel Macau

Excellent
Room comfort & quality

8.7

Presidential Suite, Executive lounge access, Pool view
...
  • Room size: 288 m²/3100 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
EXECUTIVE ROOM, Executive lounge access, Guest room
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Jacuzzi & Patio Studio, Studio, 1 King or 2 Double, Balcony
...
  • Room size: 60 m²/646 ft²
  • Pool view
  • 2 double beds or 1 king bed
Enter dates to see prices
Executive Room, Executive lounge access, Guest room, 1 King
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Executive Suite, Executive lounge access, 1 King
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest Room, 1 King, City View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 2 Double, City view
...
  • Room size: 49 m²/527 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Retreat Patio Studio, Studio, 1 King or 2 Double, Pool view
...
  • Room size: 54 m²/581 ft²
  • Pool view
  • 2 double beds and 1 king be...
Enter dates to see prices
Premier Room, Guest room, 1 King, Pool view
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Chairman Suite, Executive lounge access, 1 Bedroom Suite
...
  • Room size: 192 m²/2067 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does JW Marriott Hotel Macau have a swimming pool?

While lounging at JW Marriott Hotel Macau, you can enjoy the None facility to get your day started the best way with a splash for a refreshing morning or evening.

What type of water sports activities are offered at JW Marriott Hotel Macau?

JW Marriott Hotel Macau offers water sport activities including water sports (non-motorized) for you to make the most use of your time there.

What kinds of entertainment are available at JW Marriott Hotel Macau?

JW Marriott Hotel Macau presents a number of entertainment facilities which includes games room and water park for your leisure while remaining your stay here.

What actions does JW Marriott Hotel Macau take in terms of hygiene, safety, and cleanliness?

JW Marriott Hotel Macau meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with staff trained in safety protocol, temperature check for guests and staff, and first aid kit for further safety precautions and hygiene protocols.

What bars are close by JW Marriott Hotel Macau?

While lounging at JW Marriott Hotel Macau, indulge in your evening or night out at Old Taipa Tavern to make the most out of your nightlife.

How many floors does JW Marriott Hotel Macau have?

JW Marriott Hotel Macau has a total of 18 floors.

What was the average room rate for JW Marriott Hotel Macau been in the past month?

The typical room rate for JW Marriott Hotel Macau in the past month is 2001.73 HKD, compared to city's average of 1440.68 HKD.

What is the typical rating that verified Couples' have given to JW Marriott Hotel Macau?

Verified couple travelers that have stayed at this property have given JW Marriott Hotel Macau an average rating of 9.0. You can look up on more descriptive customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with young children have given to JW Marriott Hotel Macau?

Past families with young children that have stayed at this property have given JW Marriott Hotel Macau an average rating of 8.8. You can look up more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about JW Marriott Hotel Macau?

Past local visitors that have stayed at this property have given JW Marriott Hotel Macau an average rating of 9.0. You can look up on more comprehensive customer evaluations, and remarks for this property down in the review section.

What restaurants are in close proximty of JW Marriott Hotel Macau?

JW Marriott Hotel Macau’s local neighborhood is Cotai which consists of popular restaurants such as Urban Kitchen, The Ritz-Carlton Bar & Lounge, and Pak Loh Chiu Chow.

See map

Explore the neighborhood

What people love about JW Marriott Hotel Macau

  • 9.6

    Exceptional
    Spaciousness

    "Clean and spacious room."

    Wai

    |

    April 16, 2023

  • 10

    Exceptional
    Cleanliness

    "Room is clean, breakfast is good, nice swimming pool and gym room."

    Tse

    |

    April 10, 2023

  • 10

    Exceptional
    Location

    "The location is superb."

    Ho

    |

    April 1, 2023

Overall rating:

9.1

Exceptional
7,132 reviews
Cleanliness
9.2
Facilities
9.1
Location
8.9
Read all reviews >
What travelers say they love:
Nice location, nice building design, nice room view.
Steven from Malaysia
Couple
More about JW Marriott Hotel Macau

More about JW Marriott Hotel Macau

JW Marriott Hotel Macau

When you are looking for comfortable and convenient accommodations in Macau, make JW Marriott Hotel Macau your home away from home. A stay at JW Marriott Hotel Macau ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Macau are yours with a stay at JW Marriott Hotel Macau, located just 5.8 km from the famous Ruins of St. Paul's.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by JW Marriott Hotel Macau. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Macau can be assisted with taxi, car hire and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at JW Marriott Hotel Macau.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at JW Marriott Hotel Macau are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at JW Marriott Hotel Macau, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, JW Marriott Hotel Macau has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at JW Marriott Hotel Macau ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at JW Marriott Hotel Macau gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like non-motorized water sports. You won't need to go far to experience fun water sports, with the convenience of water park provided.
No need to go anywhere after dinner -- play with friends or family at the library and games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Macau. Try your luck at Casino at Venetian Macao located 530 m away where various games of chance are available for adults. Just don’t bet more than you can afford to lose.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Swimming Pool

29 mentions

Housekeeping

16 mentions

View

7 mentions

Breakfast

5 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • Italian
  • Japanese
  • Korean
  • Portuguese
Accessibility
  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible rooms have doors 32-inch wide opening
  • Accessible vanities in all rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Bathtub seat in all rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Flashing door knockers in all rooms
  • Hearing accessible rooms all rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessbility in all rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in all rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on some room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in all guest rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Casino
  • Fitness center
  • Foot bath
  • Game room
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Kitchenware
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site
Urban Kitchen
  • Cuisine: International
  • Menu: A-la-carte
The Lounge
  • Cuisine: International
The Pool Bar
  • Cuisine: International
Man Ho Chinese Restaurant
  • Cuisine: Cantonese

Location

Galaxy Macau, Estrada da Baía da Nossa Senhora da Esperança, s/n, Cotai, Macau, Macau SAR, China
Excellent
Location

8.9

Airports
  • Macau International Airport (MFM) - Macau SAR, China
    2.5 km 11 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    24.2 km
Public transportation
  • Cotai West Station
    320 m
  • Pai Kok Station
    490 m
Hospital or clinic
  • Kiang Wu Hospital Taipa Clinic
    570 m
Convenience store
  • 7 Eleven
    410 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Casino at Venetian Macao
    540 m
  • Macau Tower Convention & Entertainment Centre
    4.2 km
  • Macao Museum
    4.8 km
  • Grand Lisboa Casino
    5.0 km
  • A-Ma Temple
    5.1 km
  • St. Dominic's Church
    5.1 km
  • Senado Square
    5.5 km
  • Historic Centre of Macau
    5.5 km
  • Monte Forte (Fortaleza do Monte)
    5.8 km
  • Ruins of St. Paul's
    5.9 km
Nearby landmarks
  • Cotai West Station
    320 m
  • The Broadway
    360 m
  • Galaxy Macau Building
    370 m
  • Cotai Arena
    410 m
  • UA Cinema Galaxy Macau
    480 m
  • Galaxy Grand Resort Deck
    480 m
  • Pai Kok Station
    490 m
  • Casino Grand Waldo
    490 m
  • Mcsorley’s Ale House
    530 m
  • Casino at Venetian Macao
    540 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed is subject to availability.
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Booking with breakfast or executive lounge access will provided breakfast only for 2 persons. Additional guests are subject to an additional charge.
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Guests staying at the property can access the Grand Resort Deck water park for free.
  • Due to a system upgrade May 23-24, 2023, please email us your arrival time in advance to expedite your check-in process.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee0 HKD
  • Travel time to airport (minutes)10
Extras
  • Breakfast charge (unless included in room price)284 HKD
The property
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 1015
  • Year property opened2015

Reviews of JW Marriott Hotel Macau from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities9.1
Location8.9
Room comfort and quality8.7
Service8.9
Value for money8.6
High score for Macau
Rating
9+ Exceptional (417)
8-9 Excellent (112)
7-8 Very Good (115)
6-7 Good (39)
<6 Below Expectation (52)
Time of the year
Mar - May (177)
Jun - Aug (221)
Sep - Nov (228)
Dec - Feb (109)

Show reviews that mention 

Showing 735 verified guest comments
12345
10.0
Exceptional
Guilherme from Macau SAR, China
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in June 2022

Exceptional service”

Because our room gave us access to VIP Louge, the service is exceptional. The staff recognizes and remembers every detail according to your preferences, which makes it all perfect! Thank you for a great anniversary celebration stay!

Reviewed January 31, 2023

See room deals

10.0
Exceptional
Judith from Canada
Family with teens
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in January 2020

We had an amazing experience! ”

From an easy check in (where they gave us our rooms 2 hours early), to the advice and help we received booking tickets to shows and planning our day, the staff were unbelievably helpful. The hotel is stunning and the rooms have hidden luxuries throughout. We were even able to enjoy the pool on a chilly day because of the temperature of the water the hotel keeps the pool at. The location has restaurants a food court and a mall all attached. The shuttle proved to be invaluable. We were beyond thrilled with our experience.

Reviewed January 07, 2020

See room deals

10.0
Exceptional
Kin from Hong Kong SAR, China
Family with young children
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in January 2023

Exceptional”

Nice view and very large bathtub

Reviewed February 01, 2023

See room deals

10.0
Exceptional
Venus from Macau SAR, China
Family with young children
Deluxe Room, Guest room, 2 Double, City view
Stayed 2 nights in August 2020

Wonderful staycation”

The housekeeping staffs are very attentive especially Rommel who thoughtfully replace the wet towels and slippers though we weren’t in the room then left a note afterwards.

Reviewed August 05, 2020

See room deals

10.0
Exceptional
Diana from Portugal
Business traveler
Deluxe Room, Guest Room, 1 King, City View
Stayed 3 nights in December 2022

Good”

Everything is good

Reviewed December 05, 2022

See room deals

10.0
Exceptional
TENG from Macau SAR, China
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in October 2020

Great service and great staff”

Everyone was really helpful and the service was outstanding. I will definitely be coming back.

Reviewed October 07, 2020

See room deals

10.0
Exceptional
Tzu from Taiwan
Business traveler
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in November 2022

Exceptional”

Excellent for everything

Reviewed November 09, 2022

See room deals

9.2
Exceptional
Lee from Hong Kong SAR, China
Group
Deluxe Room, Guest room, 2 Double, City view
Stayed 1 night in January 2020

Nearly Perfect”

Everything is excellent. Except I was told by a font desk staff when checking out I cannot use the gym after I check out even on the same date, Other 5 stars hotels always enable me to do gym on the date I check out even after I have done checking out. And I would like to appreciate the high standard service delivered by Ms Alexa and the housekeeping staffs

Reviewed January 10, 2020

See room deals

8.8
Excellent
Sok from Macau SAR, China
Group
Premier Room, Guest room, 2 Double, Pool view
Stayed 1 night in December 2022

Nice room with gread garden view”

I really love the spacious room with my favorite Aromatherapy products provided for my stay.

Reviewed January 05, 2023

See room deals

9.2
Exceptional
Steven from Malaysia
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in December 2019

JW is a very high class hotel. ”

JW has specially arrange cake for our anniversary during our stay. Nice location, nice building design, nice room view. Thank you for good memories with JW.

Reviewed January 02, 2020

See room deals

7.2
Very good
Choi from Macau SAR, China
Family with young children
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in August 2022

Extremely longtime to do the check in”

Go there if you have too much spare time and you want to line up for one and a half hour just to do the check in, their check in time is at 3pm , so plus one and a half hour to do the check in , your whole day almost gone. I was just plan to take my kid there to swim but the swimming pool close at 6:30 pm , I think this is so Ridiculous..I went many hotel on this summer holiday in Macau, JW is not the only hotel packed with customers to do the check-in but I never ever took one and a half hour to do the check-in in any other hotel in my passed travel experience .it is so unacceptable.

Reviewed August 26, 2022

See room deals

6.4
Good
Michelle from Hong Kong SAR, China
Family with young children
Deluxe Room, Guest room, 2 Double, City view
Stayed 1 night in January 2023

Comfy room but cleanliness needs improvement”

The room is spacious enough, but one huge turn off was that finding a dried blood stain on the edge of toilet seat! Although it's a tiny stain, this is super gross and create question on the hotel's hygiene management and cleaning not throughout enough. Other minor discomfort include the wash basin's distant between the tap and sink being too close, making it inconvenient to wash hand without touching the tap or the sink; also pillow are overly soft. The shower and the bed were quite comfortable and breakfast buffet was great too.

Reviewed January 29, 2023

See room deals

6.0
Ka from Hong Kong SAR, China
Family with teens
EXECUTIVE ROOM, Executive lounge access, Guest room
Stayed 3 nights in January 2023

Good Service but No More”

The customer service was excellent but the interior is awful. The door of the washroom is made of metal, very noisy when opening and locking so woke up the others in the middle of the night. Besides, some visitors smoke in the room and corridor, spitting and littering everywhere at the lift lobby.

Reviewed January 30, 2023

See room deals

6.0
Lai from Malaysia
Family with young children
EXECUTIVE ROOM, Executive lounge access, Guest room
Stayed 3 nights in January 2020

Managment”

My room is 26 floor executive room have very bad smells and smoking smell. The room is clean but air is bad. The kids club is good have many fun. Good for child. The floor is Non smoking , I saw some people smoking in side corridor and walk in lift. When sunset, a lobby hall very dark.

Reviewed January 10, 2020

See room deals

10.0
Exceptional
LIENNI from Taiwan
Couple
Executive Room, Executive lounge access, Guest room, 1 King
Stayed 1 night in September 2018

Excellent employee and spotless clean facilities ”

We were celebrating my husband’s birthday few days ago. I decided to stay with JW Marriott Macau out of many hotels in Macau is mainly because the employee here are well trained (especially Iris from Front Desk!) she reserved a cake for us and also left a note in room after we came back from a show. My husband was very happy with the professional serivce JW provides. The room was really comfortable too, great view from our room , we wish we could have spent one more day there. Another reason we wanted to stay here is because the pool is amazing ! We get free access to the Galaxy water park and we realize if you are not a guest at the hotel there is additinal fee for using the waterpark. Staff at the pool were really friendly too ! Overall this is definitely a getaway place if you are looking for relaxing and a luxury hotel. My husband signed up the reward point that day because we know we are going to come back for sure !!!

Reviewed September 04, 2018

See room deals

8.8
Excellent
Rachel from Philippines
Family with teens
Executive Room, Executive lounge access, Guest room, 1 King
Stayed 1 night in February 2019

Beautiful Marriott”

Second time here but with my mom this time. Still amazed by the beauty and elegance of the hotel. Staff are super good, friendly and professional especially Joan and Angel from housekeeping took time to knock and ask if we needed something. Room is fascinating as always and very spacious. Ours was resort view so imagine how beautiful it was even just by staying in the room. Bathroom has all necessary toiletries and we love the heated toilet bowl. Food at the executive lounge was more than enough you dont need to leave and get food outside. Our package comes with afternoon tea, evening cocktail and breakfast. The lounge wasnt crowded so it was cozy to dine in. Refreshments are available until 12 midnight. We will definitely go back this summer to enjoy the grand deck resort as most of the pools are closed due to maintenance and winter season. We super love JW Marriott😉

Reviewed March 03, 2019

See room deals

10.0
Exceptional
Shane from Australia
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in November 2017

Exceptional”

Hotel is excellent, all staff friendly and happy to help with a smile. Room very fantastic, large and very clean and good amenities. Buffet breakfast was huge, there is a massive selection of food for all. Great pool deck which is private to JW Marriott and then you can venture into that Galaxy pools like the beach wave pool or tube rider and water slides. Highly recommend.

Reviewed December 03, 2017

See room deals

10.0
Exceptional
STELA from Macau SAR, China
Family with young children
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in July 2019

perfect!”

fast checkin,room was ready after 20mins..plenty bottledwater(good for my child)all the staff are friendly and approachable from front desk Nina, to the entrance going to resortdeck Mike to UrbanKitchen Jason..even the filipino lifeguard in marriott pool,housekeeping pinoys are also nice and friendly..the the guy also who greeted us and help us from our taxi was great,but wasnt able to get his name..our room was perfect, the view,minibar,the pools...perfect!they event sent me a birthday cake.thankyou!it was the best !jwmarriott macau is ❤

Reviewed July 10, 2019

See room deals

10.0
Exceptional
catherine from Philippines
Family with teens
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in February 2018

superb stay”

It was our first time to stay at JW Marriot and we enjoyed our stay. We were wondering why we waited long to stay at this hotel. The hotel facilities are good, rooms are clean and very luxurious. We loved the interiors of the rooms and love the design of the bathroom as well. It was also spacious with all the amenities like tv. The view of the resort from our room was also nice. How we wished that it was summer so we can try to swim but it was called when we were there. Hoping to stay again at this hotel on the summer season.

Reviewed February 22, 2018

See room deals

8.0
Excellent
Anke from Australia
Business traveler
Stayed 1 night in November 2015

It's a five star hotel like all others...”

room

In a city with a glut of 5-star hotels there is nothing outstanding about the JW Marriott. Yes, the room is nice and spacious, the lobby grand and staff courteous. But unless you have a pressing need to be at the Galaxy Casino complex, there is no reason to stay there above any other place. Room service selection was a bit limited and the in-room entertainment system was boring.

Reviewed November 16, 2015

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss