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"The hotel is stunning and the rooms have hidden luxuries throughout."
JW Marriott Hotel Macau
Exceptional
Location rating score
330 meters to public transportation
Free airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Hot tub
| Value for money | 8.5 |
| Location rating | 9.0 |
| Nearest airport | Macau International Airport (MFM) - Macau |
| Distance to airport | 2.5 km |
Rooms available at JW Marriott Hotel Macau
- Room size: 110 m²/1184 ft²
- Pool view
- 1 king bed
- Room size: 288 m²/3100 ft²
- Pool view
- 1 king bed
- Room size: 96 m²/1033 ft²
- City view
- 1 king bed
- Room size: 45 m²/484 ft²
- Pool view
- 2 double beds
- Room size: 45 m²/484 ft²
- Pool view
- 1 king bed
- Room size: 60 m²/646 ft²
- Pool view
- 2 double beds or 1 king bed
- Room size: 54 m²/581 ft²
- Pool view
- 2 double beds and 1 king be...
- Room size: 45 m²/484 ft²
- City view
- 1 king bed
- Room size: 50 m²/538 ft²
- Pool view
- 2 double beds
- Room size: 192 m²/2067 ft²
- Pool view
- 1 king bed
Frequently asked questions
What time is check-in and check-out at JW Marriott Hotel Macau?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to JW Marriott Hotel Macau?
JW Marriott Hotel Macau is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at JW Marriott Hotel Macau also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, JW Marriott Hotel Macau has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange both taxis or car rental.
What is the smoking policy at JW Marriott Hotel Macau?
JW Marriott Hotel Macau does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
What people love about JW Marriott Hotel Macau
- Location9.2Exceptional
"Nice location, nice building design, nice room view."
Steven
|
January 2, 2020
- 10.0Exceptional
"Our room was perfect, the view,minibar,the pools."
STELA
|
July 10, 2019
- 9.6Exceptional
"Would not hesitate to stay again."
Pei
|
October 24, 2019
2,050 reviews
What travelers say they love:
Family with young children
Ideal for fun and relaxation, JW Marriott Hotel Macau is located in the Cotai area of Macau. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Offering hotel guests superior services and a broad range of amenities, JW Marriott Hotel Macau is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop.
Step into one of 1015 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, bathroom phone, carpeting, clothes rack, complimentary instant coffee which can be found in some rooms. The hotel's water park, fitness center, sauna, golf course (within 3 km), outdoor pool are ideal places to relax and unwind after a busy day. JW Marriott Hotel Macau is your one-stop destination for quality hotel accommodations in Macau.
Most talked about facilities
What they offer
"My parents enjoyed swimming at the pool very much."
LI
|
June 22, 2019
Popular facilities
Languages spoken
- English
- French
- Korean
- Chinese [Cantonese]
- Italian
- Portuguese
- Chinese [Mandarin]
- Japanese
Accessibility
- Access all room by interior corridor
- Elevator
- Room windows that open
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Casino
- Sauna
- Ticket services
- Fitness center
- Spa
- Tours
- Hot tub
- Steamroom
- Water park
- Massage
- Swimming pool [outdoor]
- Water sports (non-motorized)
Fitness & recreation
- Game room
Dining, drinking, and snacking
- Bar
- Poolside bar
- Room service [24-hour]
- Coffee shop
- Restaurants
Services and conveniences
- Cash withdrawal
- Dry cleaning
- Safety deposit boxes
- Check-in/out [express]
- Front desk [24-hour]
- Salon
- Check-in/out [private]
- Gift/souvenir shop
- Security [24-hour]
- Check-in [24-hour]
- Laundry service
- Shops
- Concierge
- Library
- Smoking area
- Currency exchange
- Luggage storage
- Daily housekeeping
- Pets allowed
For the kids
- Babysitting service
- Kids club
- Swimming pool [kids]
- Family room
- Playground
Land sports
- Golf course (within 3 km)
Getting around
- Airport transfer
- Car park [on-site]
- Taxi service
- Car park [charges apply]
- Rental car
- Valet parking
- Car park [nearby]
- Shuttle service
Available in all rooms
- Air conditioning
- Free bottled water
- Separate shower/bathtub
- Alarm clock
- Hair dryer
- Shower
- Bathrobes
- In-room safe box
- Slippers
- Bathroom phone
- Kitchenware
- Telephone
- Bathtub
- Mini bar
- Toiletries
- Closet
- Refrigerator
- Wi-Fi [free]
- Coffee/tea maker
- Satellite/cable channels
- Desk
- Scale
Nearest essentials
Airports
Public transportation
Hospital or clinic
Convenience store
Cash withdrawal
Food and dining
Breakfast options
Restaurants on site
What's nearby
- Casino at Venetian Macao - 540 m
- Macau Tower Convention & Entertainment Centre - 4.18 km
- Macao Museum - 4.76 km
- Grand Lisboa Casino - 5.01 km
- A-Ma Temple - 5.06 km
- St. Dominic's Church - 5.1 km
- Senado Square - 5.48 km
- Historic Centre of Macau - 5.51 km
- Monte Forte (Fortaleza do Monte) - 5.76 km
- Ruins of St. Paul's - 5.88 km
- Cotai West Station - 320 m
- The Broadway - 360 m
- Galaxy Macau Building - 370 m
- UA Cinema Galaxy Macau - 480 m
- Galaxy Grand Resort Deck - 480 m
- Casino Grand Waldo - 490 m
- Mcsorley’s Ale House - 530 m
- Casino at Venetian Macao - 540 m
- China Rouge Private Club - 550 m
- Kiang Wu Hospital Taipa Clinic - 570 m
Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-11 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 12 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- Extra bed is subject to availability.
- An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Booking with breakfast or executive lounge access will provided breakfast only for 2 persons. Additional guests are subject to an additional charge.
- The room rates are based on single or double occupancy. Charges apply to additional guests.
- Guests staying at the property can access the Grand Resort Deck water park for free.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts
Check-in/Check-out
Getting around
Extras
The property
Property announcements
 JW Marriott Hotel Macau |  | Best value!  |  | |
| Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 1121 reviews 8.9 Location 9.0 | Excellent 3392 reviews 8.8 Location 8.8 | Exceptional 3971 reviews 9.3 Location 8.8 | Excellent 7822 reviews 8.2 Location 8.0 |
| Neighborhood | Cotai | Cotai | Cotai | Macau City |
Reviews of JW Marriott Hotel Macau from real guests
Show reviews that mention
Excellent employee and spotless clean facilities ”
We were celebrating my husband’s birthday few days ago. I decided to stay with JW Marriott Macau out of many hotels in Macau is mainly because the employee here are well trained (especially Iris from Front Desk!) she reserved a cake for us and also left a note in room after we came back from a show. My husband was very happy with the professional serivce JW provides. The room was really comfortable too, great view from our room , we wish we could have spent one more day there. Another reason we wanted to stay here is because the pool is amazing ! We get free access to the Galaxy water park and we realize if you are not a guest at the hotel there is additinal fee for using the waterpark. Staff at the pool were really friendly too ! Overall this is definitely a getaway place if you are looking for relaxing and a luxury hotel. My husband signed up the reward point that day because we know we are going to come back for sure !!!
Beautiful Marriott”
Second time here but with my mom this time. Still amazed by the beauty and elegance of the hotel. Staff are super good, friendly and professional especially Joan and Angel from housekeeping took time to knock and ask if we needed something. Room is fascinating as always and very spacious. Ours was resort view so imagine how beautiful it was even just by staying in the room. Bathroom has all necessary toiletries and we love the heated toilet bowl. Food at the executive lounge was more than enough you dont need to leave and get food outside. Our package comes with afternoon tea, evening cocktail and breakfast. The lounge wasnt crowded so it was cozy to dine in. Refreshments are available until 12 midnight. We will definitely go back this summer to enjoy the grand deck resort as most of the pools are closed due to maintenance and winter season. We super love JW Marriott😉
Exceptional”
Hotel is excellent, all staff friendly and happy to help with a smile. Room very fantastic, large and very clean and good amenities. Buffet breakfast was huge, there is a massive selection of food for all. Great pool deck which is private to JW Marriott and then you can venture into that Galaxy pools like the beach wave pool or tube rider and water slides. Highly recommend.
perfect!”
fast checkin,room was ready after 20mins..plenty bottledwater(good for my child)all the staff are friendly and approachable from front desk Nina, to the entrance going to resortdeck Mike to UrbanKitchen Jason..even the filipino lifeguard in marriott pool,housekeeping pinoys are also nice and friendly..the the guy also who greeted us and help us from our taxi was great,but wasnt able to get his name..our room was perfect, the view,minibar,the pools...perfect!they event sent me a birthday cake.thankyou!it was the best !jwmarriott macau is ❤
superb stay”
It was our first time to stay at JW Marriot and we enjoyed our stay. We were wondering why we waited long to stay at this hotel. The hotel facilities are good, rooms are clean and very luxurious. We loved the interiors of the rooms and love the design of the bathroom as well. It was also spacious with all the amenities like tv. The view of the resort from our room was also nice. How we wished that it was summer so we can try to swim but it was called when we were there. Hoping to stay again at this hotel on the summer season.
It's a five star hotel like all others...”
In a city with a glut of 5-star hotels there is nothing outstanding about the JW Marriott. Yes, the room is nice and spacious, the lobby grand and staff courteous. But unless you have a pressing need to be at the Galaxy Casino complex, there is no reason to stay there above any other place. Room service selection was a bit limited and the in-room entertainment system was boring.
Great stay”
We were travelling with family and it was my relatives' first visit to Macau. They loved it in JW! JW's staff was doing everything they could for us to enjoy our stay!
Relax”
The hotel is really nice. Location is just right. So many Swimming pool for children and adults to enjoy. Restaurants is okay but very expensive. I like Marriott since they give out rewards card that you can avail when your eating at the mall very helpful. Casino is not that big considering that a lot of hotels are sharing it. Food court food was good.
Nice hotel for babies”
We’ve booked a suite and hotel is able to provide an extra bed for my 8 year old (free of charge). They also provided bottle steamer, baby bath basin, amenity kit for my 14 months old. Pool within the Marriott complex is heated and great for babies. Would not hesitate to stay again.
Amazing Marriott”
3rd time to stay here and Marriott never fails to amaze me. We stayed for 2 nights and you have this feeling that you do not want to leave. Rooms is super beautiful, food in the executive lounge is more than enough, the pool and grand deck resort is the highlight of our stay esp the lazy river which is our favorite. Lastly, thank you Joanne, Rhialyn, Cedric and Jeff who made our stay more fantastic👍👍👍. We will definitely go back😍
Excellent ”
I stay 3days 2 night to celebrate my boyfriend's birthday .I've send a email to request a room with a nicer view ,they reply me they will also offer a complimentary birthday cake for us as well,how sweet !! Btw ,the cake taste really good ,the service was excellent !Will stay with JW again !
JW is a very high class hotel. ”
JW has specially arrange cake for our anniversary during our stay. Nice location, nice building design, nice room view. Thank you for good memories with JW.
new hotel at macau”
one of new hotel at macau,standard 5 star hotel!shopping,dining and casino all in the area.the hotel swimming pool is very good in macau!
Birthday celebration ”
We had great moment a jw. Staffs were nice. They gave extra services, it made us happy.
PERFECT”
It is one of the most unforgettable stay..the room is incredibly spacious,and clean(perhaps due to it's new launching). Luxurious and trendy interior design of the room and its lobby that blows your mind.It interlinks with Galaxy Hotel,Okura Hotel,Ritz-Carlton Hotel and Broadway Hotel also, most of the branded shops are available here.Free service of shuttle bus to the beaten tracks and airport.This hotel is highly recommended to those who are looking for a stunning and luxurious hotel.
PERFECT STAY”
It is one of the most unforgettable stay..the room is incredibly spacious,and clean(perhaps due to it's new launching). Luxurious and trendy interior design of the room and its lobby that blows your mind.It interlinks with Galaxy Hotel,Okura Hotel,Ritz-Carlton Hotel and Broadway Hotel also, most of the branded shops are available here.Free service of shuttle bus to the beaten tracks and airport.This hotel is highly recommended to those who are looking for a stunning and luxurious hotel.
We had an amazing experience! ”
From an easy check in (where they gave us our rooms 2 hours early), to the advice and help we received booking tickets to shows and planning our day, the staff were unbelievably helpful. The hotel is stunning and the rooms have hidden luxuries throughout. We were even able to enjoy the pool on a chilly day because of the temperature of the water the hotel keeps the pool at. The location has restaurants a food court and a mall all attached. The shuttle proved to be invaluable. We were beyond thrilled with our experience.
Feel like coming home”
Marriott always delivers: quaility service, great food, and highly professional staff. Well done!
marriott macau ”
my stay in the marriott is great as the staff are really friendly and the rooms are clean and big with nice view . thr hotel have easy excess to shopping area from the lobby and you can easily find great food at the hotel lobby area .
Elegant clean very quiet room”
I asked for a room without connecting door but they still gave me one. At first i was worried about the noise but it turned out that the room was super quiet. So i like it very much. The only downside is that i cannot find the checkout information anywhere written and had to search the web for it. But by the time i have got the answer i am already wide awake! Another thing with these 5 star hotels is you cannot find any convenient stores anywhere near and ended up we cannot buy bottle water from a 711. But the room in general was great! Very Clean and quiet. They even upgraded us to a pool view. Got a fantastic view of the pool.