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JW Marriott Hotel Macau

"The hotel is stunning and the rooms have hidden luxuries throughout."

Judith - January 7, 2020
Chairman Suite, Executive lounge access, 1 Bedroom Suite JW Marriott Hotel Macau
Lobby JW Marriott Hotel Macau
Lobby JW Marriott Hotel Macau
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JW Marriott Hotel Macau

Galaxy Macau, Estrada da Baía da Nossa Senhora da Esperança, s/n, Cotai, Macau, Macau - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Casino at Venetian Macao
Within 540 m of property
See map
Popular landmarks
Cotai West Station 320 m
The Broadway 360 m
Galaxy Macau Building 370 m
UA Cinema Galaxy Macau 480 m
Galaxy Grand Resort Deck 480 m
Casino Grand Waldo 490 m
Mcsorley’s Ale House 530 m
Casino at Venetian Macao 540 m
China Rouge Private Club 550 m
Kiang Wu Hospital Taipa Clinic 570 m
Nearby landmarks
Casino at Venetian Macao 540 m
Macau Tower Convention & Entertainment Centre 4.18 km
Macao Museum 4.76 km
Grand Lisboa Casino 5.01 km
A-Ma Temple 5.06 km
St. Dominic's Church 5.1 km
Senado Square 5.48 km
Historic Centre of Macau 5.51 km
Monte Forte (Fortaleza do Monte) 5.76 km
Ruins of St. Paul's 5.88 km
9.0

Exceptional

Location rating score

Exceptional location
  • 330 meters to public transportation

  • Free airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money8.5
Location rating9.0
Nearest airportMacau International Airport (MFM) - Macau
Distance to airport2.5 km

Rooms available at JW Marriott Hotel Macau

Excellent
Room comfort & quality
8.7
Retreat Pool Suite, Executive lounge access, 1 Bedroom Suite
...
  • Room size: 110 m²/1184 ft²
  • Pool view
  • 1 king bed
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Presidential Suite, Executive lounge access, Pool view
...
  • Room size: 288 m²/3100 ft²
  • Pool view
  • 1 king bed
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Executive Suite, Executive lounge access, 1 King
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed
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EXECUTIVE ROOM, Executive lounge access, Guest room
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 2 double beds
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Executive Room, Executive lounge access, Guest room, 1 King
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
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Jacuzzi & Patio Studio, Studio, 1 King or 2 Double, Balcony
...
  • Room size: 60 m²/646 ft²
  • Pool view
  • 2 double beds or 1 king bed
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Retreat Patio Studio, Studio, 1 King or 2 Double, Pool view
...
  • Room size: 54 m²/581 ft²
  • Pool view
  • 2 double beds and 1 king be...
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Deluxe Room, Guest Room, 1 King, City View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Premier Room, Guest room, 2 Double, Pool view
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 2 double beds
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Chairman Suite, Executive lounge access, 1 Bedroom Suite
...
  • Room size: 192 m²/2067 ft²
  • Pool view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at JW Marriott Hotel Macau?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JW Marriott Hotel Macau?

JW Marriott Hotel Macau is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at JW Marriott Hotel Macau also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, JW Marriott Hotel Macau has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at JW Marriott Hotel Macau?

JW Marriott Hotel Macau does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about JW Marriott Hotel Macau

  • 9.2
    Exceptional
    Location

    "Nice location, nice building design, nice room view."

    Steven

    |

    January 2, 2020

  • 10.0
    Exceptional

    "Our room was perfect, the view,minibar,the pools."

    STELA

    |

    July 10, 2019

  • 9.6
    Exceptional

    "Would not hesitate to stay again."

    Pei

    |

    October 24, 2019

Property ranking|Compared to 103 Macau properties
See all rankings
Couples review score
9.1/10
Location score
9.0/10
Room size
90 sqm.
Overall score
8.9/10
Better than
92
%
of Macau properties
Better than
90
%
of Macau properties
Bigger than
89
%
of Macau properties
Better than
86
%
of Macau properties
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Overall rating:
8.9
Excellent
2,050 reviews
Cleanliness
9.2
Facilities
9.2
Location
9.0
Read all reviews >
What travelers say they love:
Pool within the Marriott complex is heated and great for bab...
Pei from Hong Kong
Family with young children
More about JW Marriott Hotel Macau

More about JW Marriott Hotel Macau

Ideal for fun and relaxation, JW Marriott Hotel Macau is located in the Cotai area of Macau. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, JW Marriott Hotel Macau is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop.

Step into one of 1015 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, bathroom phone, carpeting, clothes rack, complimentary instant coffee which can be found in some rooms. The hotel's water park, fitness center, sauna, golf course (within 3 km), outdoor pool are ideal places to relax and unwind after a busy day. JW Marriott Hotel Macau is your one-stop destination for quality hotel accommodations in Macau.

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Most talked about facilities

Swimming Pool
29 mentions
Housekeeping
16 mentions
View
7 mentions
Breakfast
5 mentions

What they offer

7.6
Very good

"My parents enjoyed swimming at the pool very much."

LI

|

June 22, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Buffet

Restaurants on site

Urban Kitchen
Cuisine:International
Menu:A-la-carte
The Lounge
Cuisine:International
The Pool Bar
Cuisine:International
Man Ho Chinese Restaurant
Cuisine:Cantonese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of JW Marriott Hotel Macau from real guests

Overall rating
8.9
Excellent
From 2050 reviews
9.2Cleanliness
9.1Facilities
8.9Location
Agoda Reviews (1121)Booking.com Reviews (929)
Rating via Agoda8.9
/
10
Cleanliness9.2
Facilities9.2
Location9.0
Room comfort and quality8.7
Service8.8
Value for money8.5
High score for Macau
Rating
9+ Exceptional (340)
8-9 Excellent (95)
7-8 Very Good (103)
6-7 Good (33)
<6 Below Expectation (42)
Time of the year
Mar - May (94)
Jun - Aug (217)
Sep - Nov (219)
Dec - Feb (83)
All guests (1121)
All room types
All languages

Show reviews that mention 

Showing 613 verified guest comments
12345
10.0
Exceptional
LIENNI from Taiwan
Couple
Executive Room, Executive lounge access, Guest room, 1 King
Stayed 1 night in September 2018

Excellent employee and spotless clean facilities ”

We were celebrating my husband’s birthday few days ago. I decided to stay with JW Marriott Macau out of many hotels in Macau is mainly because the employee here are well trained (especially Iris from Front Desk!) she reserved a cake for us and also left a note in room after we came back from a show. My husband was very happy with the professional serivce JW provides. The room was really comfortable too, great view from our room , we wish we could have spent one more day there. Another reason we wanted to stay here is because the pool is amazing ! We get free access to the Galaxy water park and we realize if you are not a guest at the hotel there is additinal fee for using the waterpark. Staff at the pool were really friendly too ! Overall this is definitely a getaway place if you are looking for relaxing and a luxury hotel. My husband signed up the reward point that day because we know we are going to come back for sure !!!

Reviewed September 04, 2018
8.8
Excellent
Rachel from Philippines
Family with teens
Executive Room, Executive lounge access, Guest room, 1 King
Stayed 1 night in February 2019

Beautiful Marriott”

Second time here but with my mom this time. Still amazed by the beauty and elegance of the hotel. Staff are super good, friendly and professional especially Joan and Angel from housekeeping took time to knock and ask if we needed something. Room is fascinating as always and very spacious. Ours was resort view so imagine how beautiful it was even just by staying in the room. Bathroom has all necessary toiletries and we love the heated toilet bowl. Food at the executive lounge was more than enough you dont need to leave and get food outside. Our package comes with afternoon tea, evening cocktail and breakfast. The lounge wasnt crowded so it was cozy to dine in. Refreshments are available until 12 midnight. We will definitely go back this summer to enjoy the grand deck resort as most of the pools are closed due to maintenance and winter season. We super love JW Marriott😉

Reviewed March 03, 2019
10.0
Exceptional
Shane from Australia
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in November 2017

Exceptional”

Hotel is excellent, all staff friendly and happy to help with a smile. Room very fantastic, large and very clean and good amenities. Buffet breakfast was huge, there is a massive selection of food for all. Great pool deck which is private to JW Marriott and then you can venture into that Galaxy pools like the beach wave pool or tube rider and water slides. Highly recommend.

Reviewed December 03, 2017
10.0
Exceptional
STELA from Macau
Family with young children
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in July 2019

perfect!”

fast checkin,room was ready after 20mins..plenty bottledwater(good for my child)all the staff are friendly and approachable from front desk Nina, to the entrance going to resortdeck Mike to UrbanKitchen Jason..even the filipino lifeguard in marriott pool,housekeeping pinoys are also nice and friendly..the the guy also who greeted us and help us from our taxi was great,but wasnt able to get his name..our room was perfect, the view,minibar,the pools...perfect!they event sent me a birthday cake.thankyou!it was the best !jwmarriott macau is ❤

Reviewed July 10, 2019
10.0
Exceptional
catherine from Philippines
Family with teens
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in February 2018

superb stay”

It was our first time to stay at JW Marriot and we enjoyed our stay. We were wondering why we waited long to stay at this hotel. The hotel facilities are good, rooms are clean and very luxurious. We loved the interiors of the rooms and love the design of the bathroom as well. It was also spacious with all the amenities like tv. The view of the resort from our room was also nice. How we wished that it was summer so we can try to swim but it was called when we were there. Hoping to stay again at this hotel on the summer season.

Reviewed February 22, 2018
8.0
Excellent
Anke from Australia
Business traveler
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in November 2015

It's a five star hotel like all others...”

room

In a city with a glut of 5-star hotels there is nothing outstanding about the JW Marriott. Yes, the room is nice and spacious, the lobby grand and staff courteous. But unless you have a pressing need to be at the Galaxy Casino complex, there is no reason to stay there above any other place. Room service selection was a bit limited and the in-room entertainment system was boring.

Reviewed November 16, 2015
10.0
Exceptional
Diego from Colombia
Family with teens
Premier Room, Guest room, 2 Double, Pool view
Stayed 1 night in February 2017

Great stay”

We were travelling with family and it was my relatives' first visit to Macau. They loved it in JW! JW's staff was doing everything they could for us to enjoy our stay!

Reviewed March 19, 2017
9.6
Exceptional
Maria from Philippines
Family with teens
Executive Room, Executive lounge access, Guest room, 1 King
Stayed 2 nights in September 2017

Relax”

The hotel is really nice. Location is just right. So many Swimming pool for children and adults to enjoy. Restaurants is okay but very expensive. I like Marriott since they give out rewards card that you can avail when your eating at the mall very helpful. Casino is not that big considering that a lot of hotels are sharing it. Food court food was good.

Reviewed September 22, 2017
9.6
Exceptional
Pei from Hong Kong
Family with young children
Executive Suite, Executive lounge access, 1 King
Stayed 3 nights in October 2019

Nice hotel for babies”

We’ve booked a suite and hotel is able to provide an extra bed for my 8 year old (free of charge). They also provided bottle steamer, baby bath basin, amenity kit for my 14 months old. Pool within the Marriott complex is heated and great for babies. Would not hesitate to stay again.

Reviewed October 24, 2019
10.0
Exceptional
Rachel from Philippines
Couple
Executive Room, Executive lounge access, Guest room, 1 King
Stayed 2 nights in June 2019

Amazing Marriott”

3rd time to stay here and Marriott never fails to amaze me. We stayed for 2 nights and you have this feeling that you do not want to leave. Rooms is super beautiful, food in the executive lounge is more than enough, the pool and grand deck resort is the highlight of our stay esp the lazy river which is our favorite. Lastly, thank you Joanne, Rhialyn, Cedric and Jeff who made our stay more fantastic👍👍👍. We will definitely go back😍

Reviewed June 20, 2019
9.2
Exceptional
Yuet from Hong Kong
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in September 2016

Excellent ”

I stay 3days 2 night to celebrate my boyfriend's birthday .I've send a email to request a room with a nicer view ,they reply me they will also offer a complimentary birthday cake for us as well,how sweet !! Btw ,the cake taste really good ,the service was excellent !Will stay with JW again !

Reviewed September 08, 2016
9.2
Exceptional
Steven from Malaysia
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in December 2019

JW is a very high class hotel. ”

JW has specially arrange cake for our anniversary during our stay. Nice location, nice building design, nice room view. Thank you for good memories with JW.

Reviewed January 02, 2020
9.7
Exceptional
allen from Malaysia
Family with young children
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in October 2015

new hotel at macau”

location,comfort and service

one of new hotel at macau,standard 5 star hotel!shopping,dining and casino all in the area.the hotel swimming pool is very good in macau!

Reviewed November 06, 2015
10.0
Exceptional
lau from Hong Kong
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in September 2019

Birthday celebration ”

We had great moment a jw. Staffs were nice. They gave extra services, it made us happy.

Reviewed September 10, 2019
10.0
Exceptional
Low from Malaysia
Family with teens
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in June 2015

PERFECT”

STUNNING ROOM DESIGN,POLITE AND FRIENDLY STAFFS,VERY CONVENIENT

It is one of the most unforgettable stay..the room is incredibly spacious,and clean(perhaps due to it's new launching). Luxurious and trendy interior design of the room and its lobby that blows your mind.It interlinks with Galaxy Hotel,Okura Hotel,Ritz-Carlton Hotel and Broadway Hotel also, most of the branded shops are available here.Free service of shuttle bus to the beaten tracks and airport.This hotel is highly recommended to those who are looking for a stunning and luxurious hotel.

Reviewed June 11, 2015
10.0
Exceptional
Low from Malaysia
Family with teens
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in June 2015

PERFECT STAY”

SPACIOUS ROOM,FRIENDLY STAFFS,VERY CONVENIENT

It is one of the most unforgettable stay..the room is incredibly spacious,and clean(perhaps due to it's new launching). Luxurious and trendy interior design of the room and its lobby that blows your mind.It interlinks with Galaxy Hotel,Okura Hotel,Ritz-Carlton Hotel and Broadway Hotel also, most of the branded shops are available here.Free service of shuttle bus to the beaten tracks and airport.This hotel is highly recommended to those who are looking for a stunning and luxurious hotel.

Reviewed June 11, 2015
10.0
Exceptional
Judith from Canada
Family with teens
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in January 2020

We had an amazing experience! ”

From an easy check in (where they gave us our rooms 2 hours early), to the advice and help we received booking tickets to shows and planning our day, the staff were unbelievably helpful. The hotel is stunning and the rooms have hidden luxuries throughout. We were even able to enjoy the pool on a chilly day because of the temperature of the water the hotel keeps the pool at. The location has restaurants a food court and a mall all attached. The shuttle proved to be invaluable. We were beyond thrilled with our experience.

Reviewed January 07, 2020
10.0
Exceptional
roger from United Kingdom
Couple
Deluxe Room, Guest room, 2 Double, City view
Stayed 2 nights in May 2018

Feel like coming home”

Marriott always delivers: quaility service, great food, and highly professional staff. Well done!

Reviewed May 26, 2018
8.0
Excellent
low from Singapore
Couple
Premier Room, Guest room, 1 King, Pool view
Stayed 2 nights in November 2015

marriott macau ”

clean , friendly staff and big rooms

my stay in the marriott is great as the staff are really friendly and the rooms are clean and big with nice view . thr hotel have easy excess to shopping area from the lobby and you can easily find great food at the hotel lobby area .

Reviewed November 30, 2015
9.6
Exceptional
Austen from Hong Kong
Couple
Deluxe Room, Guest room, 2 Double, City view
Stayed 1 night in January 2019

Elegant clean very quiet room”

I asked for a room without connecting door but they still gave me one. At first i was worried about the noise but it turned out that the room was super quiet. So i like it very much. The only downside is that i cannot find the checkout information anywhere written and had to search the web for it. But by the time i have got the answer i am already wide awake! Another thing with these 5 star hotels is you cannot find any convenient stores anywhere near and ended up we cannot buy bottle water from a 711. But the room in general was great! Very Clean and quiet. They even upgraded us to a pool view. Got a fantastic view of the pool.

Reviewed February 02, 2019
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