Travelling to Macau SAR, China? Read all updated requirements before you book.
JW Marriott Hotel Macau
JW Marriott Hotel Macau
JW Marriott Hotel Macau
JW Marriott Hotel Macau
JW Marriott Hotel Macau
JW Marriott Hotel Macau
JW Marriott Hotel Macau

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8.9

Excellent

1,144 reviews

1,144 reviews

View24
Housekeeping24
Swimming Pool11

Everyone was really helpful and the service was outstanding.

TENG
- Oct 7, 2020
See map

9

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
The Broadway

360 m

Galaxy Macau Building

370 m

UA Cinema Galaxy Macau

480 m

Galaxy Grand Resort Deck

480 m

Casino Grand Waldo

490 m

Popular landmarks
Macau Tower Convention & Entertainment Centre

4.2 km

Macao Museum

4.8 km

Grand Lisboa Casino

5.0 km

A-Ma Temple

5.1 km

St. Dominic's Church

5.1 km

Closest landmarks
Kiang Wu Hospital Taipa Clinic

570 m

Iao Kei

590 m

Tin Hau Temple (Taipa)

640 m

Pek Tai Temple

650 m

Grado 'Mini' Golf

650 m

JW Marriott Hotel Macau

Galaxy Macau, Estrada da Baía da Nossa Senhora da Esperança, s/n, Cotai, Macau, Macau SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

330 meters to public transportation

Check-in [24-hour]

Free airport transfer

Excellent view

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Airport transfer

Airport transfer

Valet parking

Shuttle service

Kids club

Kids club

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Macau every 6 minutes on Agoda.com
Value for money8.6
Location rating9.0
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport2.5 km

Rooms available at JW Marriott Hotel Macau

Excellent
Room comfort & quality

8.7

Presidential Suite, Executive lounge access, Pool view
...
  • Room size: 288 m²/3100 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Retreat Pool Suite, Executive lounge access, 1 Bedroom Suite
...
  • Room size: 110 m²/1184 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Executive Suite, Executive lounge access, 1 King
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Jacuzzi & Patio Studio, Studio, 1 King or 2 Double, Balcony
...
  • Room size: 60 m²/646 ft²
  • Pool view
  • 2 double beds or 1 king bed
Enter dates to see prices
Executive Room, Executive lounge access, Guest room, 1 King
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
EXECUTIVE ROOM, Executive lounge access, Guest room
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Premier Room, Guest room, 2 Double, Pool view
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Deluxe Room, Guest Room, 1 King, City View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 2 Double, City view
...
  • Room size: 49 m²/527 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Premier Room, Guest room, 1 King, Pool view
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at JW Marriott Hotel Macau?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JW Marriott Hotel Macau?

JW Marriott Hotel Macau is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at JW Marriott Hotel Macau also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, JW Marriott Hotel Macau has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at JW Marriott Hotel Macau?

Start your mornings right, with the continental and buffet breakfast options offered at JW Marriott Hotel Macau. Adults can enjoy breakfast offered with an additional charge of 242 MOP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at JW Marriott Hotel Macau?

JW Marriott Hotel Macau features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at JW Marriott Hotel Macau?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at JW Marriott Hotel Macau. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at JW Marriott Hotel Macau?

On-site venues and convenient event services make JW Marriott Hotel Macau an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1620 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at JW Marriott Hotel Macau?

JW Marriott Hotel Macau does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to JW Marriott Hotel Macau?

The closest train, metro, or bus station is Cotai West Station, 310 m away from JW Marriott Hotel Macau.

What restaurants are nearby JW Marriott Hotel Macau?

JW Marriott Hotel Macau’s neighborhood is Cotai which includes popular restaurants such as The Lounge, Man Ho Chinese Restaurant and Urban Kitchen.

What popular shopping places are close to JW Marriott Hotel Macau?

Located in the Cotai area, JW Marriott Hotel Macau is close to great shopping choices like Fortune Diamond (Galaxy Macau), DFS Garlleria and The Boulevard (Studio City).

What are popular attractions near JW Marriott Hotel Macau?

JW Marriott Hotel Macau is located in Cotai area, which is famous for attractions such as Eiffel Tower Experience at Parisian Macau, Skycab Cable Car (Wynn Palace) and Fortune Diamond at Galaxy Macau.

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Explore the neighborhood

What people love about JW Marriott Hotel Macau

  • 10

    Exceptional
    Staff 

    "Everyone was really helpful and the service was outstanding."

    TENG

    |

    October 7, 2020

  • 10

    Exceptional

    "I will definitely be coming back."

    TENG

    |

    October 7, 2020

  • 9.2

    Exceptional

    "Everything is excellent."

    Lee

    |

    January 10, 2020

Overall rating:

8.9

Excellent
1,144 reviews
Cleanliness
9.2
Facilities
9.2
Location
9.0
Read all reviews >
What travelers say they love:
Nice location, nice building design, nice room view.
Steven from Malaysia
Couple
More about JW Marriott Hotel Macau

More about JW Marriott Hotel Macau

JW Marriott Hotel Macau

When you are looking for comfortable and convenient accommodations in Macau, make JW Marriott Hotel Macau your home away from home. A stay at JW Marriott Hotel Macau ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Macau are yours with a stay at JW Marriott Hotel Macau, located just 5.8 km from the famous Ruins of St. Paul's.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by JW Marriott Hotel Macau. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Macau can be assisted with taxi, car hire and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at JW Marriott Hotel Macau.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at JW Marriott Hotel Macau are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at JW Marriott Hotel Macau, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, JW Marriott Hotel Macau has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at JW Marriott Hotel Macau ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at JW Marriott Hotel Macau gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like non-motorized water sports. You won't need to go far to experience fun water sports, with the convenience of water park provided.
No need to go anywhere after dinner -- play with friends or family at the library and games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Macau. Try your luck at Casino at Venetian Macao located 530 m away where various games of chance are available for adults. Just don’t bet more than you can afford to lose.

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Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

Swimming Pool

29 mentions

Housekeeping

16 mentions

View

7 mentions

Breakfast

5 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • Italian
  • Japanese
  • Korean
  • Portuguese

Accessibility

  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible rooms have doors 32-inch wide opening
  • Accessible vanities in all rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Bathtub seat in all rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Flashing door knockers in all rooms
  • Hearing accessible rooms all rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessbility in all rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in all rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on some room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in all guest rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Game room
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Kitchenware
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site

Urban Kitchen

  • Cuisine: International
  • Menu: A-la-carte

The Lounge

  • Cuisine: International

The Pool Bar

  • Cuisine: International

Man Ho Chinese Restaurant

  • Cuisine: Cantonese
Location
Galaxy Macau, Estrada da Baía da Nossa Senhora da Esperança, s/n, Cotai, Macau, Macau SAR, China
Exceptional
Location

9

Airports

  • Macau International Airport (MFM) - Macau SAR, China
    2.5 km 11 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    24.2 km

Public transportation

  • Cotai West Station
    320 m
  • Pai Kok Station
    490 m

Hospital or clinic

  • Kiang Wu Hospital Taipa Clinic
    570 m

Convenience store

  • 7 Eleven
    410 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Casino at Venetian Macao
    540 m
  • Macau Tower Convention & Entertainment Centre
    4.2 km
  • Macao Museum
    4.8 km
  • Grand Lisboa Casino
    5.0 km
  • A-Ma Temple
    5.1 km
  • St. Dominic's Church
    5.1 km
  • Senado Square
    5.5 km
  • Historic Centre of Macau
    5.5 km
  • Monte Forte (Fortaleza do Monte)
    5.8 km
  • Ruins of St. Paul's
    5.9 km

Nearby landmarks

  • Cotai West Station
    320 m
  • The Broadway
    360 m
  • Galaxy Macau Building
    370 m
  • UA Cinema Galaxy Macau
    480 m
  • Galaxy Grand Resort Deck
    480 m
  • Pai Kok Station
    490 m
  • Casino Grand Waldo
    490 m
  • Mcsorley’s Ale House
    530 m
  • Casino at Venetian Macao
    540 m
  • China Rouge Private Club
    550 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed is subject to availability.
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Booking with breakfast or executive lounge access will provided breakfast only for 2 persons. Additional guests are subject to an additional charge.
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Guests staying at the property can access the Grand Resort Deck water park for free.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee0 MOP
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)242 MOP

The property

  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 1015
  • Year property opened2015
Property announcements

Guests who reserved a room with dinner inclusive benefit may choose to enjoy either “All-You-Can-Eat-Hotpot” for 2 persons or “Mutton Clay Pot” for 2 persons at Man Ho Chinese Restaurant, choices must be made at the time of check-in.

Reviews of JW Marriott Hotel Macau from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities9.2
Location9.0
Room comfort and quality8.7
Service8.8
Value for money8.6
High score for Macau
Rating
9+ Exceptional (340)
8-9 Excellent (96)
7-8 Very Good (104)
6-7 Good (33)
<6 Below Expectation (44)
Time of the year
Mar - May (97)
Jun - Aug (218)
Sep - Nov (220)
Dec - Feb (82)
All guests (1,144)
All room types
All languages

Show reviews that mention 

Showing 617 verified guest comments
12345
10.0
Exceptional
LIENNI from Taiwan
Couple
Executive Room, Executive lounge access, Guest room, 1 King
Stayed 1 night in September 2018

Excellent employee and spotless clean facilities ”

We were celebrating my husband’s birthday few days ago. I decided to stay with JW Marriott Macau out of many hotels in Macau is mainly because the employee here are well trained (especially Iris from Front Desk!) she reserved a cake for us and also left a note in room after we came back from a show. My husband was very happy with the professional serivce JW provides. The room was really comfortable too, great view from our room , we wish we could have spent one more day there. Another reason we wanted to stay here is because the pool is amazing ! We get free access to the Galaxy water park and we realize if you are not a guest at the hotel there is additinal fee for using the waterpark. Staff at the pool were really friendly too ! Overall this is definitely a getaway place if you are looking for relaxing and a luxury hotel. My husband signed up the reward point that day because we know we are going to come back for sure !!!

Reviewed September 04, 2018

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8.8
Excellent
Rachel from Philippines
Family with teens
Executive Room, Executive lounge access, Guest room, 1 King
Stayed 1 night in February 2019

Beautiful Marriott”

Second time here but with my mom this time. Still amazed by the beauty and elegance of the hotel. Staff are super good, friendly and professional especially Joan and Angel from housekeeping took time to knock and ask if we needed something. Room is fascinating as always and very spacious. Ours was resort view so imagine how beautiful it was even just by staying in the room. Bathroom has all necessary toiletries and we love the heated toilet bowl. Food at the executive lounge was more than enough you dont need to leave and get food outside. Our package comes with afternoon tea, evening cocktail and breakfast. The lounge wasnt crowded so it was cozy to dine in. Refreshments are available until 12 midnight. We will definitely go back this summer to enjoy the grand deck resort as most of the pools are closed due to maintenance and winter season. We super love JW Marriott😉

Reviewed March 03, 2019

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10.0
Exceptional
Shane from Australia
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in November 2017

Exceptional”

Hotel is excellent, all staff friendly and happy to help with a smile. Room very fantastic, large and very clean and good amenities. Buffet breakfast was huge, there is a massive selection of food for all. Great pool deck which is private to JW Marriott and then you can venture into that Galaxy pools like the beach wave pool or tube rider and water slides. Highly recommend.

Reviewed December 03, 2017

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10.0
Exceptional
STELA from Macau SAR, China
Family with young children
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in July 2019

perfect!”

fast checkin,room was ready after 20mins..plenty bottledwater(good for my child)all the staff are friendly and approachable from front desk Nina, to the entrance going to resortdeck Mike to UrbanKitchen Jason..even the filipino lifeguard in marriott pool,housekeeping pinoys are also nice and friendly..the the guy also who greeted us and help us from our taxi was great,but wasnt able to get his name..our room was perfect, the view,minibar,the pools...perfect!they event sent me a birthday cake.thankyou!it was the best !jwmarriott macau is ❤

Reviewed July 10, 2019

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10.0
Exceptional
catherine from Philippines
Family with teens
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in February 2018

superb stay”

It was our first time to stay at JW Marriot and we enjoyed our stay. We were wondering why we waited long to stay at this hotel. The hotel facilities are good, rooms are clean and very luxurious. We loved the interiors of the rooms and love the design of the bathroom as well. It was also spacious with all the amenities like tv. The view of the resort from our room was also nice. How we wished that it was summer so we can try to swim but it was called when we were there. Hoping to stay again at this hotel on the summer season.

Reviewed February 22, 2018

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8.0
Excellent
Anke from Australia
Business traveler
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in November 2015

It's a five star hotel like all others...”

room

In a city with a glut of 5-star hotels there is nothing outstanding about the JW Marriott. Yes, the room is nice and spacious, the lobby grand and staff courteous. But unless you have a pressing need to be at the Galaxy Casino complex, there is no reason to stay there above any other place. Room service selection was a bit limited and the in-room entertainment system was boring.

Reviewed November 16, 2015

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10.0
Exceptional
Diego from Colombia
Family with teens
Premier Room, Guest room, 2 Double, Pool view
Stayed 1 night in February 2017

Great stay”

We were travelling with family and it was my relatives' first visit to Macau. They loved it in JW! JW's staff was doing everything they could for us to enjoy our stay!

Reviewed March 19, 2017

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9.6
Exceptional
Maria from Philippines
Family with teens
Executive Room, Executive lounge access, Guest room, 1 King
Stayed 2 nights in September 2017

Relax”

The hotel is really nice. Location is just right. So many Swimming pool for children and adults to enjoy. Restaurants is okay but very expensive. I like Marriott since they give out rewards card that you can avail when your eating at the mall very helpful. Casino is not that big considering that a lot of hotels are sharing it. Food court food was good.

Reviewed September 22, 2017

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9.6
Exceptional
Pei from Hong Kong SAR, China
Family with young children
Executive Suite, Executive lounge access, 1 King
Stayed 3 nights in October 2019

Nice hotel for babies”

We’ve booked a suite and hotel is able to provide an extra bed for my 8 year old (free of charge). They also provided bottle steamer, baby bath basin, amenity kit for my 14 months old. Pool within the Marriott complex is heated and great for babies. Would not hesitate to stay again.

Reviewed October 24, 2019

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10.0
Exceptional
Rachel from Philippines
Couple
Executive Room, Executive lounge access, Guest room, 1 King
Stayed 2 nights in June 2019

Amazing Marriott”

3rd time to stay here and Marriott never fails to amaze me. We stayed for 2 nights and you have this feeling that you do not want to leave. Rooms is super beautiful, food in the executive lounge is more than enough, the pool and grand deck resort is the highlight of our stay esp the lazy river which is our favorite. Lastly, thank you Joanne, Rhialyn, Cedric and Jeff who made our stay more fantastic👍👍👍. We will definitely go back😍

Reviewed June 20, 2019

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9.2
Exceptional
Yuet from Hong Kong SAR, China
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in September 2016

Excellent ”

I stay 3days 2 night to celebrate my boyfriend's birthday .I've send a email to request a room with a nicer view ,they reply me they will also offer a complimentary birthday cake for us as well,how sweet !! Btw ,the cake taste really good ,the service was excellent !Will stay with JW again !

Reviewed September 08, 2016

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9.2
Exceptional
Steven from Malaysia
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in December 2019

JW is a very high class hotel. ”

JW has specially arrange cake for our anniversary during our stay. Nice location, nice building design, nice room view. Thank you for good memories with JW.

Reviewed January 02, 2020

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9.7
Exceptional
allen from Malaysia
Family with young children
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in October 2015

new hotel at macau”

location,comfort and service

one of new hotel at macau,standard 5 star hotel!shopping,dining and casino all in the area.the hotel swimming pool is very good in macau!

Reviewed November 06, 2015

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10.0
Exceptional
lau from Hong Kong SAR, China
Couple
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in September 2019

Birthday celebration ”

We had great moment a jw. Staffs were nice. They gave extra services, it made us happy.

Reviewed September 10, 2019

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10.0
Exceptional
Low from Malaysia
Family with teens
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in June 2015

PERFECT”

STUNNING ROOM DESIGN,POLITE AND FRIENDLY STAFFS,VERY CONVENIENT

It is one of the most unforgettable stay..the room is incredibly spacious,and clean(perhaps due to it's new launching). Luxurious and trendy interior design of the room and its lobby that blows your mind.It interlinks with Galaxy Hotel,Okura Hotel,Ritz-Carlton Hotel and Broadway Hotel also, most of the branded shops are available here.Free service of shuttle bus to the beaten tracks and airport.This hotel is highly recommended to those who are looking for a stunning and luxurious hotel.

Reviewed June 11, 2015

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10.0
Exceptional
Low from Malaysia
Family with teens
Deluxe Room, Guest Room, 1 King, City View
Stayed 2 nights in June 2015

PERFECT STAY”

SPACIOUS ROOM,FRIENDLY STAFFS,VERY CONVENIENT

It is one of the most unforgettable stay..the room is incredibly spacious,and clean(perhaps due to it's new launching). Luxurious and trendy interior design of the room and its lobby that blows your mind.It interlinks with Galaxy Hotel,Okura Hotel,Ritz-Carlton Hotel and Broadway Hotel also, most of the branded shops are available here.Free service of shuttle bus to the beaten tracks and airport.This hotel is highly recommended to those who are looking for a stunning and luxurious hotel.

Reviewed June 11, 2015

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10.0
Exceptional
Judith from Canada
Family with teens
Deluxe Room, Guest Room, 1 King, City View
Stayed 1 night in January 2020

We had an amazing experience! ”

From an easy check in (where they gave us our rooms 2 hours early), to the advice and help we received booking tickets to shows and planning our day, the staff were unbelievably helpful. The hotel is stunning and the rooms have hidden luxuries throughout. We were even able to enjoy the pool on a chilly day because of the temperature of the water the hotel keeps the pool at. The location has restaurants a food court and a mall all attached. The shuttle proved to be invaluable. We were beyond thrilled with our experience.

Reviewed January 07, 2020

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10.0
Exceptional
roger from United Kingdom
Couple
Deluxe Room, Guest room, 2 Double, City view
Stayed 2 nights in May 2018

Feel like coming home”

Marriott always delivers: quaility service, great food, and highly professional staff. Well done!

Reviewed May 26, 2018

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8.0
Excellent
low from Singapore
Couple
Premier Room, Guest room, 1 King, Pool view
Stayed 2 nights in November 2015

marriott macau ”

clean , friendly staff and big rooms

my stay in the marriott is great as the staff are really friendly and the rooms are clean and big with nice view . thr hotel have easy excess to shopping area from the lobby and you can easily find great food at the hotel lobby area .

Reviewed November 30, 2015

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9.6
Exceptional
Austen from Hong Kong SAR, China
Couple
Deluxe Room, Guest room, 2 Double, City view
Stayed 1 night in January 2019

Elegant clean very quiet room”

I asked for a room without connecting door but they still gave me one. At first i was worried about the noise but it turned out that the room was super quiet. So i like it very much. The only downside is that i cannot find the checkout information anywhere written and had to search the web for it. But by the time i have got the answer i am already wide awake! Another thing with these 5 star hotels is you cannot find any convenient stores anywhere near and ended up we cannot buy bottle water from a 711. But the room in general was great! Very Clean and quiet. They even upgraded us to a pool view. Got a fantastic view of the pool.

Reviewed February 02, 2019

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