JW Marriott Hotel Macau
When you are looking for comfortable and convenient accommodations in Macau, make JW Marriott Hotel Macau your home away from home. A stay at JW Marriott Hotel Macau ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Macau are yours with a stay at JW Marriott Hotel Macau, located just 5.8 km from the famous Ruins of St. Paul's.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by JW Marriott Hotel Macau. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Macau can be assisted with taxi, car hire and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at JW Marriott Hotel Macau.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at JW Marriott Hotel Macau are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.
Dining and things to do
Wake up with no worries at JW Marriott Hotel Macau, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, JW Marriott Hotel Macau has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at JW Marriott Hotel Macau ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at JW Marriott Hotel Macau gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like non-motorized water sports. You won't need to go far to experience fun water sports, with the convenience of water park provided.
No need to go anywhere after dinner -- play with friends or family at the library and games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.
Around the property
Venture outside the hotel and explore Macau. Try your luck at Casino at Venetian Macao located 530 m away where various games of chance are available for adults. Just don’t bet more than you can afford to lose.
![Swimming pool [outdoor], JW Marriott Hotel Macau in Macau](http://pix10.agoda.net/hotelImages/908/908344/908344_16102716190048186753.jpg?ca=13&ce=1&s=1024x768 "Swimming pool [outdoor], JW Marriott Hotel Macau in Macau")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/908/908344/908344_16102716190048186753.jpg?ca=13&ce=1&s=98x98&ar=1x1)
Exceptional service”
Because our room gave us access to VIP Louge, the service is exceptional. The staff recognizes and remembers every detail according to your preferences, which makes it all perfect! Thank you for a great anniversary celebration stay!
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We had an amazing experience! ”
From an easy check in (where they gave us our rooms 2 hours early), to the advice and help we received booking tickets to shows and planning our day, the staff were unbelievably helpful. The hotel is stunning and the rooms have hidden luxuries throughout. We were even able to enjoy the pool on a chilly day because of the temperature of the water the hotel keeps the pool at. The location has restaurants a food court and a mall all attached. The shuttle proved to be invaluable. We were beyond thrilled with our experience.
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Exceptional”
Nice view and very large bathtub
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Wonderful staycation”
The housekeeping staffs are very attentive especially Rommel who thoughtfully replace the wet towels and slippers though we weren’t in the room then left a note afterwards.
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Good”
Everything is good
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Great service and great staff”
Everyone was really helpful and the service was outstanding. I will definitely be coming back.
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Exceptional”
Excellent for everything
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Nearly Perfect”
Everything is excellent. Except I was told by a font desk staff when checking out I cannot use the gym after I check out even on the same date, Other 5 stars hotels always enable me to do gym on the date I check out even after I have done checking out. And I would like to appreciate the high standard service delivered by Ms Alexa and the housekeeping staffs
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Nice room with gread garden view”
I really love the spacious room with my favorite Aromatherapy products provided for my stay.
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JW is a very high class hotel. ”
JW has specially arrange cake for our anniversary during our stay. Nice location, nice building design, nice room view. Thank you for good memories with JW.
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Extremely longtime to do the check in”
Go there if you have too much spare time and you want to line up for one and a half hour just to do the check in, their check in time is at 3pm , so plus one and a half hour to do the check in , your whole day almost gone. I was just plan to take my kid there to swim but the swimming pool close at 6:30 pm , I think this is so Ridiculous..I went many hotel on this summer holiday in Macau, JW is not the only hotel packed with customers to do the check-in but I never ever took one and a half hour to do the check-in in any other hotel in my passed travel experience .it is so unacceptable.
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Comfy room but cleanliness needs improvement”
The room is spacious enough, but one huge turn off was that finding a dried blood stain on the edge of toilet seat! Although it's a tiny stain, this is super gross and create question on the hotel's hygiene management and cleaning not throughout enough. Other minor discomfort include the wash basin's distant between the tap and sink being too close, making it inconvenient to wash hand without touching the tap or the sink; also pillow are overly soft. The shower and the bed were quite comfortable and breakfast buffet was great too.
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Good Service but No More”
The customer service was excellent but the interior is awful. The door of the washroom is made of metal, very noisy when opening and locking so woke up the others in the middle of the night. Besides, some visitors smoke in the room and corridor, spitting and littering everywhere at the lift lobby.
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Managment”
My room is 26 floor executive room have very bad smells and smoking smell. The room is clean but air is bad. The kids club is good have many fun. Good for child. The floor is Non smoking , I saw some people smoking in side corridor and walk in lift. When sunset, a lobby hall very dark.
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Excellent employee and spotless clean facilities ”
We were celebrating my husband’s birthday few days ago. I decided to stay with JW Marriott Macau out of many hotels in Macau is mainly because the employee here are well trained (especially Iris from Front Desk!) she reserved a cake for us and also left a note in room after we came back from a show. My husband was very happy with the professional serivce JW provides. The room was really comfortable too, great view from our room , we wish we could have spent one more day there. Another reason we wanted to stay here is because the pool is amazing ! We get free access to the Galaxy water park and we realize if you are not a guest at the hotel there is additinal fee for using the waterpark. Staff at the pool were really friendly too ! Overall this is definitely a getaway place if you are looking for relaxing and a luxury hotel. My husband signed up the reward point that day because we know we are going to come back for sure !!!
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Beautiful Marriott”
Second time here but with my mom this time. Still amazed by the beauty and elegance of the hotel. Staff are super good, friendly and professional especially Joan and Angel from housekeeping took time to knock and ask if we needed something. Room is fascinating as always and very spacious. Ours was resort view so imagine how beautiful it was even just by staying in the room. Bathroom has all necessary toiletries and we love the heated toilet bowl. Food at the executive lounge was more than enough you dont need to leave and get food outside. Our package comes with afternoon tea, evening cocktail and breakfast. The lounge wasnt crowded so it was cozy to dine in. Refreshments are available until 12 midnight. We will definitely go back this summer to enjoy the grand deck resort as most of the pools are closed due to maintenance and winter season. We super love JW Marriott😉
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Exceptional”
Hotel is excellent, all staff friendly and happy to help with a smile. Room very fantastic, large and very clean and good amenities. Buffet breakfast was huge, there is a massive selection of food for all. Great pool deck which is private to JW Marriott and then you can venture into that Galaxy pools like the beach wave pool or tube rider and water slides. Highly recommend.
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perfect!”
fast checkin,room was ready after 20mins..plenty bottledwater(good for my child)all the staff are friendly and approachable from front desk Nina, to the entrance going to resortdeck Mike to UrbanKitchen Jason..even the filipino lifeguard in marriott pool,housekeeping pinoys are also nice and friendly..the the guy also who greeted us and help us from our taxi was great,but wasnt able to get his name..our room was perfect, the view,minibar,the pools...perfect!they event sent me a birthday cake.thankyou!it was the best !jwmarriott macau is ❤
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superb stay”
It was our first time to stay at JW Marriot and we enjoyed our stay. We were wondering why we waited long to stay at this hotel. The hotel facilities are good, rooms are clean and very luxurious. We loved the interiors of the rooms and love the design of the bathroom as well. It was also spacious with all the amenities like tv. The view of the resort from our room was also nice. How we wished that it was summer so we can try to swim but it was called when we were there. Hoping to stay again at this hotel on the summer season.
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It's a five star hotel like all others...”
In a city with a glut of 5-star hotels there is nothing outstanding about the JW Marriott. Yes, the room is nice and spacious, the lobby grand and staff courteous. But unless you have a pressing need to be at the Galaxy Casino complex, there is no reason to stay there above any other place. Room service selection was a bit limited and the in-room entertainment system was boring.
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