JW Marriott Hotel Macau
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JW Marriott Hotel Macau

Galaxy Macau, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI, Cotai, Macau, Macau
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Deluxe Room, Guest Room, 1 King, City View - Bedroom JW Marriott Hotel Macau
Deluxe Room, Guest Room, 1 King, City View - Bedroom
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    Lobby JW Marriott Hotel Macau
    Lobby JW Marriott Hotel Macau
    Interior view JW Marriott Hotel Macau
    Chairman Suite, Executive lounge access, 1 Bedroom Suite - Bedroom JW Marriott Hotel Macau
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    Exterior view JW Marriott Hotel Macau

    JW Marriott Hotel Macau Reviews

    8.9
    Excellent
    /10
    (897 reviews)See what guests said
    10.0
    Exceptional

    "Marriott always delivers: quaility service, great food, and..."

    roger

    -

    May 26, 2018

    9.2
    Exceptional cleanliness
    Recommended by 91% of guests

    Things you’ll love about JW Marriott Hotel Macau

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Exceptional
    Location
    9.0
    See map
    Exceptional location
    Popular
    Nearby
  • Venetian Macao Casino540 m
  • City of Dreams Casino1.27 km
  • Macau Tower Convention and Entertainment Centre4.16 km
  • Macau Museum4.76 km
  • A-Ma Temple5.06 km
  • Senado Square5.48 km
  • Historic Centre of Macau5.5 km
  • St. Dominic's Church5.54 km
  • Monte Forte (Fortaleza do Monte)5.79 km
  • Ruins of St Paul's Church5.86 km
  • 6 travelers are looking at this property right now

    Book now before it's too late!

    Value for money8.5
    Location rating9.0
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport2.4 km

    Rooms available at JW Marriott Hotel Macau

    8.7
    Excellent
    Room comfort & quality
    Presidential Suite, Executive lounge access, Resort view
    Presidential Suite, Executive lounge access, Resort view
    ...
    • Room size: 288 m²/3100 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Executive Suite, Executive lounge access, 1 King
    Executive Suite, Executive lounge access, 1 King
    ...
    • Room size: 96 m²/1033 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Retreat Pool Suite, Executive lounge access, 1 Bedroom Suite
    Retreat Pool Suite, Executive lounge access, 1 Bedroom Suite
    ...
    • Room size: 110 m²/1184 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Retreat Patio Studio, Studio, 1 King or 2 Double
    Retreat Patio Studio, Studio, 1 King or 2 Double
    ...
    • Room size: 54 m²/581 ft²
    • Pool view
    • 2 double beds and 1 king b...
    Enter dates to see prices
    EXECUTIVE ROOM, Executive lounge access, Guest room
    EXECUTIVE ROOM, Executive lounge access, Guest room
    ...
    • Room size: 45 m²/484 ft²
    • Pool view
    • 2 double beds
    Enter dates to see prices
    Executive Room, Executive lounge access, Guest room, 1 King
    Executive Room, Executive lounge access, Guest room, 1 King
    ...
    • Room size: 45 m²/484 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room, Guest Room, 1 King, City View
    Deluxe Room, Guest Room, 1 King, City View
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Jacuzzi & Patio Studio, Studio, 1 King or 2 Double, Balcony
    Jacuzzi & Patio Studio, Studio, 1 King or 2 Double, Balcony
    ...
    • Room size: 60 m²/646 ft²
    • Pool view
    • 2 double beds or 1 king be...
    Enter dates to see prices
    Deluxe Room, Guest room, 2 Double, City view
    Deluxe Room, Guest room, 2 Double, City view
    ...
    • Room size: 49 m²/527 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Premier Room, Guest room, 2 Double, Resort view
    Premier Room, Guest room, 2 Double, Resort view
    ...
    • Room size: 50 m²/538 ft²
    • Pool view
    • 2 double beds
    Enter dates to see prices
    Have a question for JW Marriott Hotel Macau?

    What people love about JW Marriott Hotel Macau

    • 9.2
      Exceptional

      "Very nice hotel with friendly staff, clean and modern design room."

      Lee

      |

      August 23, 2017

    • 10.0
      Exceptional

      "Good service"

      Ka W.

      |

      June 29, 2016

    • 10.0
      Exceptional

      "Very friendly staff."

      Nabita

      |

      May 31, 2016

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    More about JW Marriott Hotel Macau

    More about JW Marriott Hotel Macau

    10.0
    Exceptional

    "The room is clean and big with fantastic view to Galaxy Maca..."

    Sin T.

    |

    March 9, 2018

    An overview

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    What they offer

    8.8
    Excellent

    "Well equipped hotel with nice and helpful staff."

    Veng

    |

    December 29, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of JW Marriott Hotel Macau from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (897)Booking.com Reviews (1235)
    8.9
    /
    10
    Cleanliness9.2
    Facilities9.2
    Location9.0
    Room comfort and quality8.7
    Service8.7
    Value for money8.5
    All languages
    All guests (897)
    All room types

    Show reviews that mention 

    Showing 543 verified guest comments
    12345
    7.6
    Very good
    PL from Hong Kong
    Couple
    Deluxe Room, Guest room, 2 Double, City view
    Stayed 1 night in May 2019

    good hotel and nice staff”

    good hotel and nice staff.

    Reviewed May 21, 2019
    10.0
    Exceptional
    Ananthi from Singapore
    Family with young children
    Executive Room, Executive lounge access, Guest room, 1 King
    Stayed 2 nights in April 2019

    Great Hospitality”

    We had an amazing stay. Rigor & the 2 ladies at the pool bar are outstanding and went out of their way to look after us and my friends 2 year old. The staff at the executive lounge were also fabulous. Everyone knows their work well and is very quick to offer suggestions. Would highly recommend your hotel because your staff made our stay so very pleasant. Cons: Front desk staff should listen better and not click away at their computer when guests are communicating with them. Also, when they are requesting help from managers, there is no need to whisper in Cantonese in front of the guest. Be inclusive and work out the problem together. Never assume your guest doesn’t understand you.

    Reviewed April 22, 2019
    8.8
    Excellent
    Rachel from Philippines
    Family with teens
    Executive Room, Executive lounge access, Guest room, 1 King
    Stayed 1 night in February 2019

    Beautiful Marriott”

    Second time here but with my mom this time. Still amazed by the beauty and elegance of the hotel. Staff are super good, friendly and professional especially Joan and Angel from housekeeping took time to knock and ask if we needed something. Room is fascinating as always and very spacious. Ours was resort view so imagine how beautiful it was even just by staying in the room. Bathroom has all necessary toiletries and we love the heated toilet bowl. Food at the executive lounge was more than enough you dont need to leave and get food outside. Our package comes with afternoon tea, evening cocktail and breakfast. The lounge wasnt crowded so it was cozy to dine in. Refreshments are available until 12 midnight. We will definitely go back this summer to enjoy the grand deck resort as most of the pools are closed due to maintenance and winter season. We super love JW Marriott😉

    Reviewed March 03, 2019
    9.6
    Exceptional
    Austen from Hong Kong
    Couple
    Deluxe Room, Guest room, 2 Double, City view
    Stayed 1 night in January 2019

    Elegant clean very quiet room”

    I asked for a room without connecting door but they still gave me one. At first i was worried about the noise but it turned out that the room was super quiet. So i like it very much. The only downside is that i cannot find the checkout information anywhere written and had to search the web for it. But by the time i have got the answer i am already wide awake! Another thing with these 5 star hotels is you cannot find any convenient stores anywhere near and ended up we cannot buy bottle water from a 711. But the room in general was great! Very Clean and quiet. They even upgraded us to a pool view. Got a fantastic view of the pool.

    Reviewed February 02, 2019
    10.0
    Exceptional
    Jing from Malaysia
    Group
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 2 nights in April 2019

    Exceptional”

    Room is very big and clean. The bed also very comfortable. Especially the water pressure for showering is strong enough. My friends and I really enjoy to stay here.

    Reviewed April 26, 2019
    10.0
    Exceptional
    LIENNI from Taiwan
    Couple
    Executive Room, Executive lounge access, Guest room, 1 King
    Stayed 1 night in September 2018

    Excellent employee and spotless clean facilities ”

    We were celebrating my husband’s birthday few days ago. I decided to stay with JW Marriott Macau out of many hotels in Macau is mainly because the employee here are well trained (especially Iris from Front Desk!) she reserved a cake for us and also left a note in room after we came back from a show. My husband was very happy with the professional serivce JW provides. The room was really comfortable too, great view from our room , we wish we could have spent one more day there. Another reason we wanted to stay here is because the pool is amazing ! We get free access to the Galaxy water park and we realize if you are not a guest at the hotel there is additinal fee for using the waterpark. Staff at the pool were really friendly too ! Overall this is definitely a getaway place if you are looking for relaxing and a luxury hotel. My husband signed up the reward point that day because we know we are going to come back for sure !!!

    Reviewed September 04, 2018
    10.0
    Exceptional
    Kim from Hong Kong
    Couple
    Executive Room, Executive lounge access, Guest room, 1 King
    Stayed 1 night in March 2019

    everything good”

    free upgrade to suite, late check out, free use of executive lounge for a nice breakfast, warm water swimming pool, gym with adequate machines

    Reviewed April 03, 2019
    10.0
    Exceptional
    Buyantogtokh from Mongolia
    Business traveler
    Executive Room, Executive lounge access, Guest room, 1 King
    Stayed 3 nights in March 2019

    Very good”

    Very good service good quality

    Reviewed March 09, 2019
    10.0
    Exceptional
    Buyantogtokh from Mongolia
    Business traveler
    Deluxe Room, Guest room, 2 Double, City view
    Stayed 3 nights in March 2019

    Was very good”

    Good service very nice

    Reviewed March 09, 2019
    10.0
    Exceptional
    Buyantogtokh from Mongolia
    Business traveler
    Deluxe Room, Guest room, 2 Double, City view
    Stayed 4 nights in March 2019

    Was very good and fancy”

    Very fancy and very good

    Reviewed March 09, 2019
    10.0
    Exceptional
    catherine from Philippines
    Family with teens
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 2 nights in February 2018

    superb stay”

    It was our first time to stay at JW Marriot and we enjoyed our stay. We were wondering why we waited long to stay at this hotel. The hotel facilities are good, rooms are clean and very luxurious. We loved the interiors of the rooms and love the design of the bathroom as well. It was also spacious with all the amenities like tv. The view of the resort from our room was also nice. How we wished that it was summer so we can try to swim but it was called when we were there. Hoping to stay again at this hotel on the summer season.

    Reviewed February 22, 2018
    10.0
    Exceptional
    catherine from Philippines
    Family with teens
    Deluxe Room, Guest room, 2 Double, City view
    Stayed 2 nights in February 2018

    splendid”

    We love this hotel. Rooms are very spacious and the details of the interior are also nice. The view of the pool from our room is also magnificent. Everything was clean as well and we love the bathroom.

    Reviewed February 19, 2018
    10.0
    Exceptional
    Geraldine from Indonesia
    Family with teens
    Deluxe Room, Guest room, 2 Double, City view
    Stayed 1 night in January 2018

    what a great night to stay at this hotel”

    This hotel is located at very strategic location with shopping mall downstairs. The facilities of the hotel are so complete. i really love the design of the swimming pool. the jacuzzi is very relaxing activity to do during the cold weather. the staff is so nice and very helpful. the room is so comfortable. definitely will go back to this hotel again

    Reviewed January 31, 2018
    9.6
    Exceptional
    Maria from Philippines
    Family with teens
    Executive Room, Executive lounge access, Guest room, 1 King
    Stayed 2 nights in September 2017

    Relax”

    The hotel is really nice. Location is just right. So many Swimming pool for children and adults to enjoy. Restaurants is okay but very expensive. I like Marriott since they give out rewards card that you can avail when your eating at the mall very helpful. Casino is not that big considering that a lot of hotels are sharing it. Food court food was good.

    Reviewed September 22, 2017
    10.0
    Exceptional
    Diego from Colombia
    Couple
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 1 night in February 2017

    Excellent stay!”

    Excellent stay! My wife and I were staying in the suite and we loved it! We definitely are going to come back! The staff is super attentive, room is nice and clean, bathroom is amazing, build-in TV on the mirror and many other things. If you want the nice view, take the one "to the resort". One of the most romantic stays ever! If you are lucky to stay in the hot season, check out their water park!

    Reviewed March 19, 2017
    8.4
    Excellent
    Valeria from Portugal
    Couple
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 2 nights in June 2016

    Fantastic”

    I went there to spend with a friend for my birthday getaway. It's a great hotel especially for them to have my favourite coffee maker in the room. It was a great experience and would love to stay there again.

    Reviewed February 06, 2017
    10.0
    Exceptional
    Diego from Colombia
    Couple
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 1 night in May 2016

    Excellent choice ”

    Excellent choice for a romantic stay. We really liked the room, it was well equipped, neat and very clean. We have an excellent view facing the pool side. People from the staff where very nice and very helpful. Good facilities for summer time (access to Galaxy water park and nice outdoor pool). A very comfortable stay.

    Reviewed November 25, 2016
    8.4
    Excellent
    Judy from Hong Kong
    Couple
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 1 night in June 2016

    Nice relaxing place for short stay”

    I went there mainly to take a mini- vacation with my husband and to try out their outdoor water park. It was nice, but kind of crowded even on Sunnday afternoon. The facilities in room was nice, the only concern I had was the tea leaves I found left inside the water kettle. I could also hear the people talking next door from the room, so that was a bit annoying. Otherwise, loved it's high tech stuff around the hotel.

    Reviewed June 14, 2016
    9.2
    Exceptional
    LAURENCE from France
    Couple
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 1 night in May 2016

    Great relaxing hotel”

    We had a relaxing time at the pool. Great staff always ready to help and not too busy in May. Good location also and easy to access the Glaxy pools, especially if you have kids. Highly recommend for any traveler.

    Reviewed May 12, 2016
    10.0
    Exceptional
    CHIU from Hong Kong
    Couple
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 1 night in March 2016

    Supreme customer service, with new and good room and facility”

    The pool area is a must-try if you're staying there, even adults would enjoy it. Room is new and spacious, great cleanness and attention to each detail. The staffs there are all stars, their extended warmth and care providing surprise us from from leaving the taxi, checking in, walking out for dinner and even in the pool.

    Reviewed April 05, 2016
    12345
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