JW Marriott Hotel Surabaya
For travelers who want to take in the sights and sounds of Surabaya, JW Marriott Hotel Surabaya is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
At JW Marriott Hotel Surabaya, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the JW Marriott Hotel Surabaya. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All rooms at JW Marriott Hotel Surabaya are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at JW Marriott Hotel Surabaya, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at JW Marriott Hotel Surabaya. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at JW Marriott Hotel Surabaya including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Enjoy the countless activities offered at JW Marriott Hotel Surabaya. A relaxing end to every day is possible with a visit to the massage, hot tub, salon and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.
Around the property
Don't spend all your time inside while in Surabaya! Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 790 m away.
What an amazing stay”
I came to Surabaya quite often, but this is my first time stay at JW Marriott. And boy i'm so impressed with very thing that this hotel have. The check in and the check out process were quick! They even allow me to have an early check in. The room is huge! With a spectacular city view. The bed is so damn comfortable. I really love it. The pool is kinda so so. But the grass field beside the pool is so pretty. The breakfast here is great with many many choices. I personally love their french toast. But the breakfast area is kinda to small. Too crowded. One of the plus point for this hotel is that they provide a free shuttle service to Tunjungan Plaza, the biggest shopping mall in Surabaya. Without a doubt i'll stay at JW Marriott next time i travell to Surabaya!
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Good Room and Convenient”
JW Marriott Surabaya Hotel is a good business hotel. For nearly ten years I always stay in this hotel when doing my business trip to Surabaya. I chose this hotel duet to its location is centralized and near to my work place. Seven years ago my office senior management team and our franchisor held an annual meeting in this hotel. I would be pleased to recommend this hotel especially for business trip, however I also would be glad to recommend this hotel for couples and family trip.
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Great Stay”
We were staying for 5 nights at JW Marriott Surabaya Hotel. Everything was as expected in a 5 star hotel. The staff were exceptionally attentive and tried their hardest to make our stay enjoyable. The swimming pool is child-friendly and my children definitely love it. Unfortunately, the executive lounge room, spa, sauna and fitness centre are not available for young children. If you love durian, try the durian bread at the hotel's bakery located near the restaurant on level 1. For travelers with young children, be aware that the hotel's restaurant is not smoking free. Overall, it was a GREAT stay and will definitely stay there again.
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a second home for me”
i always choose jw marriott hotel for a place to styay when i was in surabaya, this hotel give me a friendly service, and all facilities i need, it feels like home when u are in this hotel, from the food to the ammenities n service ,all really good and satisfied me. bravo for this hotel :)
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Fantastic Luxury Hotel in the City Center”
Was on a business trip to Surabaya, and JW Marriott is a regular choice of mine due to its great location in the center of town. As always the food is always good, the rooms are luxurious and very spacious, and service is impeccable. Finding transport to get around is also very easy.
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Fantastic Luxury Hotel in Downtown Surabaya”
Was on a business trip to Surabaya, and JW Marriott is a regular choice of mine due to its great location in the center of town. As always the food is always good, the rooms are luxurious and very spacious, and service is impeccable. Finding transport to get around is also very easy.
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Luxurious Hotel in Downtown Surabaya”
Was on a business trip to Surabaya, and JW Marriott is a regular choice of mine due to its great location in the center of town. As always the food is always good, the rooms are luxurious and very spacious, and service is impeccable. Finding transport to get around is also very easy.
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Great All Purpose Hotel in the city center”
Was on a business trip to Surabaya, and JW Marriott is a regular choice of mine due to its great location in the center of town. As always the food is always good, the rooms are luxurious and very spacious, and service is impeccable. Finding transport to get around is also very easy.
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Fantastic Luxury Hotel in Downtown Surabaya”
Was on a business trip to Surabaya, and JW Marriott is a regular choice of mine due to its great location in the center of town. As always the food is always good, the rooms are luxurious and very spacious, and service is impeccable. Finding transport to get around is also very easy.
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Best hotel we stayed so far :)”
We had a great time at JW Marriott! The Money we paid for is all worth it. We feel so relaxed and safe. Our room is very big and comfy. The customer service from the staff is superb as well. Great place to stay! We will definitely choose JW Marriott when we come back at Surabaya!
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A nice 5 star international hotel”
my stay in JW Marriot hotel surabaya was a pleasant stay. from the beginning of the entrance hotel, until check in, the staffs are really helpful and friendly. the hotel also close to tunjungan plaza shopping mall, and nice food surround it, such as rawon setan and ikan bakar panorama whicl located just acrross the hotel. we're satisfied to stay in this hotel, and will stay there again for sure the next trip to surabaya.
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Great hotel, first option in the city”
jw marriot definetely always be my first option every time i visit surabaya, both for business and leisure. the hotel offers us with many positive figures, i can not even think one of negative thing regarding this hotel. all i can say is jw marriot surabaya provides you with everything you need during your stay in this famous 'arek suroboyo' city.
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Nice hotel and great location”
In Surabaya ,for the 5 star hotel, JW Marriot is still the best for me... and the price is reasonable, with a very good breakfast, and very nice environment. I went to surabaya to visit our relatives, and when they going to pick us, it"s very easy because the location is very strategic, easy to find....that my experience staying in Marriot
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Great Experience By Staying at This Hotel”
It was great to have an experience to stay at JW Marriott Surabaya. The facilities are so many, I just couldn't use all of them. The bed was clean, as clean as the blanket and the pillows. The bathroom was large, and it was comfortable. The hospitality of the staffs were high class and very polite.
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5 stars with a smile”
as usual a wonderful stay at jw marriott in surabaya, it is a small oasis in a busy town, where you will find good food and service and free internet if you are a marriott member. the breakfast is something i allways enjoy in this hotel and there is free cappuchino or which other coffee style you prefer.
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Awesome breakfast”
as usual a wonderful stay at jw marriott in surabaya, it is a small oasis in a busy town, where you will find good food and service and free internet if you are a marriott member. the breakfast is something i allways enjoy in this hotel and there is free cappuchino or which coffee style you prefer.
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remain the first choice of hotel in surabaya”
jw marriot hotel surabaya is the best choice of hotel in surabaya. due to the nature of the city that's so hectic and hot, coming in to this hotel gives you a calm, tranquil and happy feeling. the room size is just perfect, the amenities and linens is at their best quality, and breakfast is superb.
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Amazing Luxurious Hotel”
We spent 4 nights staying at JW Marriott in Surabaya and loved every minute of it. The friendly, professional staff, the spacious comfy room with great views and the great location made us wish we could stay longer.
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Nice hotel”
It was our second time to stay in JW Marriott Hotel Surabaya, and it was great. Our children were very happy. We had a great time there. Thank you JW Marriott Surabaya :)
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Great location, worth every penny”
It’s located nearby Tunjungan Plaza by 5 to 7 minutes of walking distance. There were lots of restaurant and mini market nearby this area so it was so convenient for me. Easy to get GrabCar or GrabBike. Check-in and check-out processes were super fast. Everyone speaks English very well. Room was massive. I requested for a non-smoking room, unfortunately it was full house and I was given a smoking room. However the room I had was great and there was no smell of cigarettes at all. Breakfast were good, perhaps need to widen the range of food. Taste wise, absolutely fantastic. I love the herb drink so much! Walking distance to other attractions such as Majapahit Hotel (one of the oldest hotel in town), Genteng Kali (at the back of Majapahit Hotel and a place to find local cuisines, souvenirs or fabrics) and Surabaya Museum. Overall this is great hotel at reasonable price.
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