JW Marriott Kuala Lumpur
JW Marriott Kuala Lumpur
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Deluxe - Newly Renovated - Bed JW Marriott Kuala Lumpur
Deluxe - Newly Renovated - Bed
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Lobby JW Marriott Kuala Lumpur
Lobby
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Lobby JW Marriott Kuala Lumpur
Lobby
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Interior view JW Marriott Kuala Lumpur
Interior view
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Location
Exceptional
9.5
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JW Marriott Kuala Lumpur

Recently renovated
Exceptional location
Stay in the heart of Kuala Lumpur
Have a question for JW Marriott Kuala Lumpur?
Excellent
From 1572 reviewsSee what guests said
8.7
Recommended by 88% of guests
  • Airport transfer

  • 320 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

Room choices
8.8
Excellent
Room comfort & quality
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Club Executive Room
Club Executive Room
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Studio Suite
Studio Suite
...
  • City view
  • 65 m²/700 ft²
  • 1 king bed
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1 Bedroom Suite
1 Bedroom Suite
...
  • City view
  • 72 m²/775 ft²
  • 1 king bed
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Junior Suite
Junior Suite
...
  • City view
  • 71 m²/764 ft²
  • 1 king bed
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2 Bedroom Suite
2 Bedroom Suite
...
  • City view
  • 104 m²/1119 ft²
  • 1 single bed and 1 king bed
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Deluxe - Newly Renovated
Deluxe - Newly Renovated
...
  • City view
  • 40 m²/431 ft²
  • 2 single beds or 1 double b...
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Executive Deluxe Double Room
Executive Deluxe Double Room
...
  • 40 m²/431 ft²
  • Shower and bathtub
  • 1 super king bed
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Twin Deluxe
Twin Deluxe
...
  • 71 m²/764 ft²
  • Bathtub
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Deluxe With Breakfast
Deluxe With Breakfast
...
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    Junior Suite Club
    Junior Suite Club
    ...
    • 70 m²/753 ft²
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    More about JW Marriott Kuala Lumpur

    More about JW Marriott Kuala Lumpur

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Asian cuisine
    Asian cuisine
    Luk Yu Tea House
    40 mAsian, Chinese, Halal
    Shanghai
    40 mAsian, Chinese
    Sushi Tei, Pavilion Kuala Lumpur
    70 mAsian, Japanese, Sushi
    Chinese cuisine
    Chinese cuisine
    Silk Road
    90 mChinese
    Vegetarian Corner
    210 mChinese, Vegan
    Royal China Restautant
    230 mChinese
    Halal food
    Halal food
    Bosphorus
    60 mHalal, Middle Eastern, Turkish
    Spice Garden
    110 mHalal, Indian, Vegetarian
    Naab
    180 mHalal, Mediterranean, Middle Eastern

    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Guest policies

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    Some helpful facts

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    Announcements

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    Real reviews from real guests

    Agoda Reviews (1572)Booking.com Reviews (979)
    8.7
    Excellent
    Read reviews from:
    Cleanliness8.9
    Facilities8.7
    Location9.5
    Room comfort and quality8.8
    Service8.8
    Value for money8.2
    Provided by verified guests of Agoda
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    Room type
    Deluxe - Newly Renovated
    Club Executive Room
    Studio Suite
    Junior Suite
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    Showing 1457 verified guest comments
    12345
    8.4
    Nuraini from Singapore
    Family with young children
    Deluxe - Newly Renovated
    Stayed 3 nights in May 2018
    Would have been perfect if not for the staff”
    - Perfect Location - Perfect rooms and super clean - Perfect facilities Not so perfect staff. As the hotel shares a link to a nearby mall, guests coming in from main entrance can either be a hotel guest or a ramdom shopper. Nevertheless, i was travelling with a baby and typically have loads to manage after a days out. I stayed there for 3 nights and im pretry sure the staff there have realise me as at times... I stood at the entrance to wait for my grab driver. One of the night.. i came back with hands full.. hubby was busy off loading goods from the car.. the staff just stood there watching without offering any help.. i have to push the door open myself while carrying my sleeping baby. Very disappointing for a 5 star hotel.
    Reviewed May 20, 2018
    8.4
    Hun from Malaysia
    Business traveler
    Deluxe - Newly Renovated
    Stayed 1 night in May 2018
    Excellent”
    no bathtub
    Reviewed May 17, 2018
    10.0
    Izz from Malaysia
    Couple
    Deluxe - Newly Renovated
    Stayed 2 nights in May 2018
    very good”
    nice room
    Reviewed May 14, 2018
    9.2
    Tony from Malaysia
    Couple
    Studio Suite
    Stayed 1 night in May 2018
    Excellent location for visitors of KL looking to be close to shopping malls and food outlet.”
    After renovation facilities of hotel is much better
    Reviewed May 08, 2018
    6.8
    steven from Singapore
    Couple
    Deluxe - Newly Renovated
    Stayed 1 night in April 2018
    Cleanliness”
    The room is full of mosquito, espresso machine is not clean.
    Reviewed May 02, 2018
    10.0
    Alexander from New Zealand
    Solo traveler
    Deluxe - Newly Renovated
    Stayed 1 night in July 2017
    Pre renovation completion”
    My room was finished , and lovely. The smell of chemicals from something going on nearby wasn’t that pleasant , but the reduced room rates at that time reflected this. A bit of a maze to enter / exit hotel. Can’t wait till its finished
    Reviewed April 29, 2018
    9.6
    CHONG from Malaysia
    Couple
    Deluxe - Newly Renovated
    Stayed 1 night in April 2018
    Exceptional”
    Location , new renovations rooms
    Reviewed April 28, 2018
    10.0
    Vorachand from Thailand
    Family with teens
    Junior Suite
    Stayed 2 nights in January 2018
    GREAT LOCATION”
    THE HOTEL IS RIGHT IN THE MIDDLE OF THE TOWN CENTER. VERY CONVENIENT AND CLOSE TO SHOPS AND PLACES TO EAT. HIGHLY RECOMMEND
    Reviewed April 18, 2018
    9.2
    Tan from Vietnam
    Business traveler
    Deluxe - Newly Renovated
    Stayed 2 nights in December 2017
    Great location”
    Great location
    Reviewed April 08, 2018
    9.2
    thomas from Australia
    Business traveler
    Club Executive Room
    Stayed 1 night in March 2018
    Less than 24hours”
    Flew in arriving 10pm, quick meal in restaurant on LG floor called Snook then slept well in lovely comfy bed, facilities well presented in club floor then conference in building on level 4. Checked out at 2pm after getting late check out then went to my next destination.... smooth operation and relaxing environment. Very nice staff however reception staff were a little abrupt. All in all a high quality facility which I can recommend.
    Reviewed March 30, 2018
    6.4
    Yu from Malaysia
    Family with young children
    Deluxe - Newly Renovated
    Stayed 1 night in February 2018
    One day stay only ”
    Swimming pool area are too dull and hot ..I know Malaysia is summer country but I think JW should at least add more outdoor umbrella ,play some music .. Hotel room is clean and new
    Reviewed March 27, 2018
    7.2
    Liew from Malaysia
    Couple
    Deluxe - Newly Renovated
    Stayed 1 night in June 2017
    Book for Birthday Retreat”
    They were having renovation. When we wanted to check out, the lift was stuck and they said this has never happened before. It's the first time. Well, we wasn't too fussy about that since they are having renovation. But getting stuck for quite some time inside the lift, they offered us drinks and in the VIP area and apologized......This happened in June 2017.
    Reviewed March 22, 2018
    8.8
    andy from Malaysia
    Couple
    Club Executive Room
    Stayed 1 night in February 2018
    Nice hotel n good location ”
    Convenient for food n shopping, city centre
    Reviewed February 05, 2018
    8.0
    ting from Malaysia
    Family with young children
    Deluxe - Newly Renovated
    Stayed 1 night in December 2017
    great hotel”
    good location
    Reviewed February 01, 2018
    6.4
    chong from Malaysia
    Business traveler
    Deluxe - Newly Renovated
    Stayed 2 nights in January 2018
    Good”
    Staff not enough , reception Service very pool , Becaus of THe payment not proceed what she had Been promise to us . THe reception name Sophia promise THe paymenr is collect from agen but she cant do well .. at THe same time many times Call to hotel reception always no Body handup THe phone . Hotel is 5 star but Service is not 5 star , very poor Service . Worry to recommend to our friend to stay This hotel again
    Reviewed January 17, 2018
    9.6
    James from Australia
    Couple
    Deluxe - Newly Renovated
    Stayed 5 nights in January 2018
    Great location, good for shopping”
    Hotel is clean and modern and in a great location across the road from Pavillion shopping mall. Only thing we didn’t like was the pillows in hotel they are the wrong shape and not very comfortable.
    Reviewed January 16, 2018
    6.8
    Yeong from Malaysia
    Couple
    Studio Suite
    Stayed 1 night in December 2017
    It was just average”
    - had to wait 20mins to check in. - bathtub was leaking. - room service was extremely slow in picking up my call. - location wise, it was very convenient.
    Reviewed January 03, 2018
    6.4
    Yuu from Malaysia
    Couple
    Club Executive Room
    Stayed 2 nights in December 2017
    Location attract me only”
    Pros : Good Location, Clean Room Cons : Staffs unfriendly especially staff at the breakfast area (Forgot LG or UG floor). Staffs at lounge area still ok. Not worth for money.
    Reviewed January 02, 2018
    7.6
    ENG from Malaysia
    Family with young children
    Deluxe - Newly Renovated
    Stayed 1 night in December 2017
    Elevator Service Down. ”
    Check-in & out were a breeze and staff very efficient. Rooms were clean and brightly lit but toilet bowl got stuck the next morning. Elevator usage were a disaster. Only 3 out of 6 are operating and hotel were running full. Imagine you have to cramp in the elevator and stop at each and every floor..... I have to cut short my trip and check-out early to avoid using the elevator for a few time.
    Reviewed December 26, 2017
    8.4
    Vasantha from Malaysia
    Family with teens
    Deluxe - Newly Renovated
    Stayed 1 night in November 2017
    A family holiday”
    Room rates are quite steep. Room comfortable. Parking a bit limited. Should have more more car parks for the disabled.
    Reviewed December 05, 2017
    12345
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