Recent customer comments

Filter by traveler type
Excellent



based on 1464 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 8.5
  • Room comfort and quality 8.9
  • Service 9.0
  • Value for money 8.7
  • Food and dining 8.5
Sort by

Ratu from Indonesia
Family with young children
Executive Deluxe Larger
Stayed 1 night in February 2016
Excellent customer service
Excellent customer service
Reviewed February 03, 2016

Nik from Malaysia
Couple
Executive Deluxe Larger
Stayed 1 night in January 2016
excellent
Room, Staff and fast internet
Reviewed January 28, 2016

anna from Malaysia
Business traveler
Deluxe 1 King or 2 Double
Stayed 2 nights in January 2016
great
great hotel, valuable
Reviewed January 27, 2016

sherly from Indonesia
Family with young children
Deluxe 1 King or 2 Double
Stayed 1 night in January 2016
Delightful new year stay with my little one
Location, Cleanliness, Breakfast
It was a delightful stay with my husband and one year old daughter. But the swimming pool was too cold so instead I took her to play in the bathtub. Luckily she was satisfied. The service was not I expect from a 5 star hotel.. There was no welcoming drinks, we got our room only after waiting for 2 hours at 4pm. There was no smile from any of the staffs and it was chaotic when we queued for breakfast.
Reviewed January 18, 2016

hendra from Indonesia
Couple
Business King Bed
Stayed 1 night in January 2016
Nice hotel
Amazing..clean and the big hotel
so happy
Reviewed January 17, 2016

Irene from Indonesia
Couple
Deluxe 1 King or 2 Double
Stayed 2 nights in January 2016
Great stay
Room standards, location, value
The stay was great and up to the 5-star standard.
Reviewed January 17, 2016

KHASIAH from Indonesia
Family with young children
Deluxe 1 King or 2 Double
Stayed 1 night in December 2015
Easy get shopping area
COmfort , Easy , Best room
enjoy in pool side
Reviewed January 15, 2016

KHASIAH from Indonesia
Business traveler
Deluxe 1 King or 2 Double
Stayed 1 night in December 2015
good room
easy , clean , good
we enjoy in the room and pool
Reviewed January 15, 2016

Mario from Indonesia
Family with older children
Deluxe 1 King or 2 Double
Stayed 1 night in January 2016
Good hotel but bad maintenance
Good location, nice staff, good price
The hotel was great, the location is perfect, right in the middle of the city, you can get any food around this hotel. Unfortunately, during our visit there in last day, the flush in the toilet wasnt work, they said there some problem in their pipe or something. For 5 stars hotel, this was a fatal mistake.
Reviewed January 11, 2016

Anton from Indonesia
Family with young children
Deluxe 1 King or 2 Double
Stayed 2 nights in January 2016
the place is so strategic, the room is clean
comfortable, clean, strategic place
vacation on JW Marriott
Reviewed January 09, 2016


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: