JW Marriott Phu Quoc Emerald Bay Resort & Spa
Newly built
Free Wi-Fi

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Bai Khem, Phu Quoc District, An Thoi Town, Bai Sao, Phu Quoc Island, Vietnam
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Emerald Bay View, Larger Guest room, 1 King or 2 Double - Bed JW Marriott Phu Quoc Emerald Bay Resort & Spa
Emerald Bay View, Larger Guest room, 1 King or 2 Double - Bed
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    Interior view JW Marriott Phu Quoc Emerald Bay Resort & Spa
    Emerald Bay View, Larger Guest room, 1 King or 2 Double - Bed JW Marriott Phu Quoc Emerald Bay Resort & Spa
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     JW Marriott Phu Quoc Emerald Bay Resort & Spa

    JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

    9.0
    Exceptional
    /10
    (201 reviews)See what guests said
    8.4
    Excellent

    "Its a beautiful resort on a great beach but you have to chos..."

    Paul

    -

    December 28, 2017

    9.4
    Exceptional cleanliness
    Recommended by 94% of guests

    Things you’ll love about JW Marriott Phu Quoc Emerald Bay Resort & Spa

    Things you'll love

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.5
    See map
    Excellent location
    Popular
    Nearby
  • Sao Beach2.83 km
  • Sung Duc Pagoda2.83 km
  • Ho Quoc Pagoda8.64 km
  • Long Beach12.76 km
  • Tranh Stream16.29 km
  • Su Muong Pagoda19.14 km
  • Sung Hung Pagoda21.59 km
  • Cao Dai Temple21.89 km
  • Dinh Cau Temple22.02 km
  • Da Ban Spring23.64 km
  • This property is in high demand!

    Last booked 7 hours ago | 13 travelers are looking at this property right now

    Value for money8.6
    Distance to city center30km
    Location rating8.5
    Nearest airportPhu Quoc International Airport (PQC) - Vietnam
    Distance to airport14.9 km
    Property overview

    Situated in Bai Sao, JW Marriott Phu Quoc Emerald Bay is the perfect place to experience Phu Quoc Island and its surroundings. The hotel lies 30km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    Offering hotel guests superior services and a broad range of amenities, JW Marriott Phu Quoc Emerald Bay is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including 24-hour room service, 24-hour security, daily housekeeping, free Wi-Fi in all rooms, gift/souvenir shop.

    All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's yoga room, private beach, fitness center, sauna, outdoor pool are ideal places to relax and unwind after a busy day. Whatever your reason for visiting Phu Quoc Island, the JW Marriott Phu Quoc Emerald Bay is the perfect venue for an exhilarating and exciting break away.

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    Rooms available at JW Marriott Phu Quoc Emerald Bay Resort & Spa

    1 Bedroom Villa, 1 King, Garden view, Private pool
    1 Bedroom Villa, 1 King, Garden view, Private pool
    ...
    • Room size: 180 m²/1938 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Lamarck House, Residence, Seafront
    Lamarck House, Residence, Seafront
    ...
    • Room size: 53 m²/570 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Turquoise, Suite, 1 King, Sofa bed, Seafront, Balcony
    Turquoise, Suite, 1 King, Sofa bed, Seafront, Balcony
    ...
    • Room size: 90 m²/969 ft²
    • Sea view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    3 Bedroom Villa, Garden view, Private pool
    3 Bedroom Villa, Garden view, Private pool
    ...
    • Room size: 140 m²/1507 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Emerald Bay View, Larger Guest room, 1 King or 2 Double
    Emerald Bay View, Larger Guest room, 1 King or 2 Double
    ...
    • Room size: 53 m²/570 ft²
    • Garden view
    • 2 double beds or 1 king bed
    Enter dates to see prices
    Emerald Bay Front, Larger Guest room, 1 King or 2 Double
    Emerald Bay Front, Larger Guest room, 1 King or 2 Double
    ...
    • Room size: 53 m²/570 ft²
    • Sea view
    • 2 double beds and 1 king be...
    Enter dates to see prices
    Le Jardin, Larger Guest room, 1 King or 2 Double, Sea view
    Le Jardin, Larger Guest room, 1 King or 2 Double, Sea view
    ...
    • Room size: 53 m²/570 ft²
    • Garden view
    • 2 double beds and 1 king be...
    Enter dates to see prices
    Deluxe Emerald Bay View, Larger Guest room, Bay view
    Deluxe Emerald Bay View, Larger Guest room, Bay view
    ...
    • Room size: 53 m²/570 ft²
    • Bay view
    • 2 double beds or 1 king bed
    Enter dates to see prices
    Rue De Lamarck, Suite, 1 King or 2 Double, Resort view
    Rue De Lamarck, Suite, 1 King or 2 Double, Resort view
    ...
    • Room size: 61 m²/657 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Rue De Lamarck Suite
    Rue De Lamarck Suite
    ...
    • Balcony/terrace
    Enter dates to see prices
    Have a question for JW Marriott Phu Quoc Emerald Bay Resort & Spa?

    What people love about JW Marriott Phu Quoc Emerald Bay Resort & Spa

    • 8.8
      Excellent
      Staff 

      "Close to town - staff are very friendly and helpful - buggy sometimes take ages to wait for."

      Wan F.

      |

      June 24, 2017

    • 9.2
      Exceptional
      Location

      "A truly wonderful experience - room, facilities, service and location are 5 star ++."

      Frank

      |

      December 23, 2017

    • 10.0
      Exceptional

      "Spa is also providing good quality and the service as well."

      Kah

      |

      September 17, 2018

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    More about JW Marriott Phu Quoc Emerald Bay Resort & Spa

    More about JW Marriott Phu Quoc Emerald Bay Resort & Spa

    9.6
    Exceptional

    "Overall the service is excellent."

    mohamad

    |

    November 21, 2018

    Read more reviews

    What they offer

    10.0
    Exceptional

    "Very instagramable resort, variety of food choice, excellent..."

    Hui J.

    |

    October 3, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of JW Marriott Phu Quoc Emerald Bay Resort & Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (201)Booking.com Reviews (302)
    9.0
    /
    10
    Exceptional
    Cleanliness9.4
    Facilities9.4
    Location8.5
    Service9.2
    Value for money8.6
    All languages
    All guests (201)
    All room types
    Showing 80 verified guest comments
    1234
    9.6
    Exceptional
    Ngoc from Vietnam
    Family with teens
    Deluxe Emerald Bay View, Larger Guest room, Bay view
    Stayed 3 nights in April 2019

    Exceptional”

    Probably the best resort in Vietnam. Everything is almost perfect. Would love to come back in the future

    Reviewed May 01, 2019
    9.6
    Exceptional
    Ngoc from Vietnam
    Family with teens
    Deluxe Emerald Bay View, Larger Guest room, Bay view
    Stayed 3 nights in April 2019

    Exceptional”

    Probably the best resort in Vietnam. Everything is almost perfect. Would love to come back in the future

    Reviewed May 01, 2019
    10.0
    Exceptional
    SEUNG from South Korea
    Family with young children
    Emerald Bay View, Larger Guest room, 1 King or 2 Double
    Stayed 2 nights in April 2019

    The best hotel among I've experienced!”

    I 've stayed at this hotel for 3 days with my mom and baby. When we arrived, staffs welcomed us with warmhearts. All the facilities and restaurants are so clean and nice and lots of staffs were managing gardens in the resort so hard. Swimming pool and connected beach were so clean and well-managed. Above all, we were so impressed by attitude and mind of the staffs. University Tour program was so exciting! And I would like thank staffs who saw us off and took a picture for us when we left. I wish to visit Marriot Phu Quoc again soon!

    Reviewed April 11, 2019
    9.6
    Exceptional
    mohamad from Malaysia
    Group
    Emerald Bay View, Larger Guest room, 1 King or 2 Double
    Stayed 1 night in November 2018

    ‘Overall a wonderful experience with excellent service provided by all the staff.’”

    Overall the service is excellent. From the concierge, the front desk and all the staff that we interact with. Bed is comfortable and room is spacious. The room lighting is good too as we are able to choose if we want a brighter room or left it dim. Varieties of option for breakfast and their croissant is to delicious; light, flaky and warm.

    Reviewed November 21, 2018
    10.0
    Exceptional
    Kah from Malaysia
    Couple
    Emerald Bay Front, Larger Guest room, 1 King or 2 Double
    Stayed 4 nights in September 2018

    Excellent experience staying!!”

    I have my girlfriend celebration. The staff answer my email patiently and nice. Provide me the best service. During the stay, staff is very friendly, passion, and treating me as VVIP. I love their altitude. Also, free upgrading of my room is quite surprising me and my gf. It is a good gift for us. The facility is good and giving us a good spending moment all the time. Restaurant provides delicious food and good service. But only there are many flies when we visited the red rum restaurant at second time. Suprisedly, the celebration night dining at beach is good experience, it gives us a good memory. Spa is also providing good quality and the service as well. Although weather is rainy all the time, but overally, we are still enjoying the trip at all. Overall : Me and my gf love this trip very very much.

    Reviewed September 17, 2018
    10.0
    Exceptional
    Andy from Vietnam
    Couple
    Emerald Bay View, Larger Guest room, 1 King or 2 Double
    Stayed 2 nights in May 2019

    Perfect”

    Nice

    Reviewed May 13, 2019
    10.0
    Exceptional
    Tan from Vietnam
    Couple
    Deluxe Emerald Bay View, Larger Guest room, Bay view
    Stayed 1 night in March 2019

    Good”

    Good

    Reviewed March 31, 2019
    8.4
    Excellent
    My from Singapore
    Family with young children
    Emerald Bay View, Larger Guest room, 1 King or 2 Double
    Stayed 1 night in April 2018

    Beautiful resort, a must go when visiting Phu Quoc”

    Pros: unique architecture, every corner is photogenic. Staff are very polite and helpful Cons: too many bugs outside (balcony area) but unavoidable when the beach & trees are nearby The shell shaped pool is way too small, i felt cheated. Restaurant service needs major improvement. We waited 1hr+ for food. Breakfast buffet is good though. Overall, it’s a must to visit this hotel for photos but I wont come back.

    Reviewed May 05, 2018
    8.4
    Excellent
    Paul from United Kingdom
    Family with teens
    Stayed 5 nights in December 2017

    Beautiful Hotel, Great Location, poor F&B”

    Having heard so much about the hotel, the end result did not live up to the hype. Its a beautiful resort on a great beach but you have to chose the time to go carefully. My trip coincided with heavy winds making swimming in the sea impossible and the pool to cold to swim also. The F&B options for such a large resort and quite frankly well under average and the quality of the same less than average also.

    Reviewed December 28, 2017
    9.6
    Exceptional
    bruce from New Zealand
    Couple
    Stayed 2 nights in July 2017

    One of the best!”

    Amazing planning went into the design and layout of this fantastic resort (university). The resort is spacious and cleverly decorated, the beach is nestled into a beautiful cove with clean calm waters. The gym, water sports and other facilities are great. Food was great as was the chemistry bar with live music. Top this off with staff who are happy and friendly and whom have been trained very well. Really Impressed!

    Reviewed July 25, 2017
    9.2
    Exceptional
    jonathan from United States
    Business traveler
    Stayed 1 night in July 2017

    Exceptional”

    The property developer had destroyed the whole section of the forest to build the hotel. It's unethical and JW Marriott should abide by their Environmental code to not parternship with the property owner.

    Reviewed July 03, 2017
    8.8
    Excellent
    Hang from Vietnam
    Family with teens
    Deluxe Emerald Bay View, Larger Guest room, Bay view
    Stayed 2 nights in February 2019

    excellent stay ”

    great architecture, good staff. will come back again!

    Reviewed February 11, 2019
    10.0
    Exceptional
    Hui from Malaysia
    Couple
    Stayed 1 night in December 2017

    Best honeymoon stay ever”

    Very instagramable resort, variety of food choice, excellent stay

    Reviewed October 03, 2018
    8.4
    Excellent
    PO from Hong Kong
    Couple
    Deluxe Emerald Bay View, Larger Guest room, Bay view
    Stayed 3 nights in August 2018

    It is a nice hotel”

    It is a nice hotel with outstanting hospitality and catering services. The staff there is attentive.

    Reviewed August 13, 2018
    9.2
    Exceptional
    Frank from Ireland
    Family with teens
    Stayed 6 nights in December 2017

    Absolute wonderful experience with a wrinkle”

    The hotel itself bypasses all expectations. A truly wonderful experience - room, facilities, service and location are 5 star ++. Unfortunately, all is let down by F&B. Food is nothing short of a disaster. Over 6 nights we had one good dish because we persuaded the chef to prepare something different for us (they also did not charge...thanks). However, with the sole exception of breakfast the food was truly bad and on one occasion we ended up on the toilet for most of the night. Also, if you like Schweppes Tonic with your Gin, well, it may be on the menu but since the hotel signed an exclusive with Pepsi you can only have Everest Tonic - perfect if you like it sweet :-( For a truly 5 star hotel.....hmm. c'mon JW, I know you can do better. We are looking forward to going back...once the F&B gets sorted.

    Reviewed December 23, 2017
    8.8
    Excellent
    Genevieve from United Kingdom
    Family with teens
    Emerald Bay View, Larger Guest room, 1 King or 2 Double
    Stayed 6 nights in December 2017

    A concept hotel designed for the Asian market”

    In the words of the Deputy GM; this hotel was built for instagram. It's high on concept, but at the expense of longevity & has plumbing, mold & cracks to contend with already. Sadly the pools are in shadow by 3pm due to the position of the accommodation. The beach is beautiful but for us, too windy to use (a rare occurrence). Staff are charming and eager to please. They're still learning the art of 5 star service but are quick to remedy mistakes. Food is mixed. Breakfast delicious but the breakfast room is more akin with a crèche. Lunch can be slow but Red Rum & French & Co are good. Tempus fugit feels like a canteen as all large hotels struggle to achieve charm in their main dining area. The Chemistry lab is fun & a far nicer venue to eat in - but needs a bigger menu and its own kitchen. Room service was only 5/10 - nothing was replaced but once a call was made, things quickly rectified. All in all we were lucky to arrive in early days low occupancy & found corners to relax.

    Reviewed December 23, 2017
    10.0
    Exceptional
    almog from Israel
    Couple
    Stayed 1 night in October 2017

    Amazing!!!”

    Best hotel i've ever been in The decore of the 1920 made so well with attiontion to every little detail The service was beyond what i could imagine The breakfast is the best I've ever eaten, huge verity for everyone The beach so clean and beautiful Highly recommend

    Reviewed October 16, 2017
    8.8
    Excellent
    Wan from Taiwan
    Family with young children
    Stayed 4 nights in June 2017

    New hotel still under construction. ”

    - New hotel - great breakfast - lot of activities/class but should have more activities between 10am-3pm when the sun is hot and can't go out to swim - not a very big hotel and many areas still under construction - beach is very calm. Good for kids. But if you like waves, it doesn't have. - close to town - staff are very friendly and helpful - buggy sometimes take ages to wait for. - food is amazing good. Value for money - rented a car for 4 hours to visit bee farm, pearl farm, pepper farm, fresh seafood lunch at fish man village. Great experience. If you book through Agoda for this hotel, always be careful that you may pay higher price if you lock your booking too early. If you can cancel your booking, always check the latest price before the cancellation period.

    Reviewed June 24, 2017
    10.0
    Exceptional
    Parin from Thailand
    Couple
    Emerald Bay View, Larger Guest room, 1 King or 2 Double
    Stayed 2 nights in April 2018

    Many activities that are really interesting offered from hotel.”

    Everything is designed completely in detail. But should have sound speaker at terrace of the room too. It will be great!

    Reviewed April 14, 2018
    10.0
    Exceptional
    Phú
    Couple
    Stayed 3 nights in December 2017

    good”

    good

    Reviewed December 29, 2017
    1234
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    • Excellent location
    • Sao Beach