JW Marriott Phu Quoc Emerald Bay Resort & Spa

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Eco-Tourism at Bai Khem, Phu Quoc Special Economic Zone, An Giang Province, Vietnam, Bai Khem, Phu Quoc Island, Vietnam, 92513

Highlights

Great breakfast

- Breakfast features a large, high-quality buffet with diverse options a...

Breakfast choices is various and delicious!
Great beach access

- Private beach (including the Kem beach area) stays clean, quiet and co...

And the spa and environment and the beach good.
Great food & dining

- On-site dining includes standout options such as Pink Pearl French Res...

We tried 4 restaurants and they all provide quality food.
Great swimming pool

- Multiple swimming pools and jacuzzis are available across the resort a...

Professional guest services

- Staff provide attentive, friendly and highly professional service acro...

The hotel was beautiful and they provide excellent service!

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

Set on the white sands of tranquil Bai Khem, JW Marriott Phu Quoc Emerald Bay Resort & Spa blends emerald‑hued design with a private beach, panoramic sea‑view pool and curated local tours. Rooms suit two travelers with private balconies or terraces in select units, in‑room safes, fridges and rain showers with luxury toiletries. Dine at refined outlets including the Tempus Fugit breakfast, stay active in a modern gym, or join lively pub‑crawl experiences. Khem Beach is a short walk away and historic Phu Quoc Prison is easily reached for cultural exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

7 travelers have booked today.

Cleanliness 9.5
Service 9.5
Facilities 9.4
Value for money 9.0

Based on 2,630 verified reviews

Cleanliness

9.5

Service

9.5

Facilities

9.4

Value for money

9.0

Location

8.9

  • "Highly recommended, and we will definitely return."
  • "Overall, a fantastic experience with top-level service."
  • "Perfect hotel to stay if you ever come to Phu Quoc!"
  • "The hotel staffs are all friendly and helpful."
  • "The staff are very helpful and happy to serve."
See map

8.9Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Phu Quoc Prison
1.7 km
Sao Beach
2.2 km
Long Beach
5.1 km
Ho Quoc Temple
8.6 km
Phu Quoc Waterfall
16.3 km
Closest landmarks
Department of Chemistry Bar - JW Marriott Phu Quoc Emerald Bay Resort & Spa
180 m
Phu Quoc Prison
1.7 km
Benh Xa Quan Dan Y Dao Phu Quoc
1.8 km
Sao Beach
2.2 km
Hon Thom Cable Car
2.4 km

Good to know

Value for money9.0
Distance to city center30km
Location rating8.9
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport14.9 km

Select your room

1/18

Lamarck House, 7 Bedroom Residence, Seafront, Beach front, Private pool, Terrace

Max 9 adults
1 king bed and 2 double beds
Fits groups
  • Sea view

  • 7 bathrooms

1/12

3 Bedroom Villa, Bedroom 1: 1 King, Bedroom 2: 1 King, Bedroom 3: 2 Double, Garden View, Terrace

Max 9 adults
2 double beds and 1 king bed
Fits groups

9.6

Exceptional

Room comfort and quality
  • Garden view

  • 3 bedrooms

  • 3 bathrooms

1/7

Emerald Bay, Guest room, 2 Double, Ocean view, Balcony

53 m²/570 ft²
Max 3 adults
2 double beds

9.8

Exceptional

Room comfort and quality
  • Sea view

1/7

1 Bedroom Villa, 1 King, Garden view, Private pool, Terrace

180 m²/1938 ft²
Max 3 adults
1 king bed

10.0

Exceptional

Room comfort and quality
  • Garden view

1/7

Turquoise Suite, Executive Suite, 1 King, Sofa bed, Ocean view, High floor, Balcony

90 m²/969 ft²
Max 3 adults
1 sofa bed and 1 king bed

10.0

Exceptional

Room comfort and quality
  • Bay view

  • 2 bathrooms

1/5

Emerald Bay, Guest room, 1 King, Ocean view, Balcony

53 m²/570 ft²
Max 3 adults
1 king bed

9.4

Exceptional

Room comfort and quality
  • Sea view

1/5

Emerald Bay, Guest room, 2 Double, Balcony

53 m²/570 ft²
Max 3 adults
2 double beds

9.4

Exceptional

Room comfort and quality
  • Garden view

1/5

Rue De Lamarck, Larger Guest room, 1 King, Balcony

61 m²/657 ft²
Max 3 adults
1 king bed

10.0

Exceptional

Room comfort and quality
  • Courtyard view

  • 2 bathrooms

1/5

Rue De Lamarck, Larger Guest Room, 2 Double, Balcony

61 m²/657 ft²
Max 3 adults
2 double beds

10.0

Exceptional

Room comfort and quality
  • Courtyard view

1/4

Emerald Bay, Guest room, 1 King, Balcony

53 m²/570 ft²
Max 3 adults
1 king bed
Preferred by Couples

9.3

Exceptional

Room comfort and quality
  • Garden view

Frequently asked questions

The average travel time to get from JW Marriott Phu Quoc Emerald Bay Resort & Spa to the airport is 20 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

Verified past guests that have stayed at JW Marriott Phu Quoc Emerald Bay Resort & Spa had an average nightly stay of 2 nights at this property.

Past visitors that stayed at JW Marriott Phu Quoc Emerald Bay Resort & Spa have given this property a rating of 9.524 for its exceptional service as the major highlight for their stay.

100.0% of our verified visitor evaluations have given an optimistic appraisal and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for JW Marriott Phu Quoc Emerald Bay Resort & Spa down in the review section.

Verified couple travelers that have stayed at this property have given JW Marriott Phu Quoc Emerald Bay Resort & Spa an average rating of 9.3. You can look up on more detailed customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Verified families with older children that have stayed at this property have given JW Marriott Phu Quoc Emerald Bay Resort & Spa an average rating of 9.3. You can search for more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

JW Marriott Phu Quoc Emerald Bay Resort & Spa’s location in the Bai Khem neighborhood makes it in close proximity to well-known destinations which includes Phu Quoc Prison and Sao Beach.

JW Marriott Phu Quoc Emerald Bay Resort & Spa is situated in the Bai Khem neighborhood, which includes Sao Beach.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

The closest airport to JW Marriott Phu Quoc Emerald Bay Resort & Spa is Phu Quoc International Airport, 15.0 km away.

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More about JW Marriott Phu Quoc Emerald Bay Resort & Spa

More about JW Marriott Phu Quoc Emerald Bay Resort & Spa

Experience Luxury at JW Marriott Phu Quoc Emerald Bay Resort & Spa

Escape to paradise at JW Marriott Phu Quoc Emerald Bay Resort & Spa, a 5-star haven nestled on the stunning Phu Quoc Island in Vietnam. With its breathtaking location, impeccable service, and luxurious amenities, this resort promises an unforgettable stay for discerning travelers. Conveniently situated just 30km from the city center, JW Marriott Phu Quoc Emerald Bay Resort & Spa offers a tranquil retreat away from the hustle and bustle of everyday life. Whether you're seeking a romantic getaway, a family vacation, or a rejuvenating spa retreat, this resort has something for everyone. Step into a world of elegance and sophistication as you enter the resort's stunning lobby, adorned with exquisite decor and intricate details. With a total of 234 beautifully appointed rooms, each designed with comfort and style in mind, you'll find the perfect sanctuary to relax and unwind. From spacious suites to private villas, every accommodation option offers a serene escape with modern amenities and breathtaking views of the surrounding landscape. Check-in begins at 03:00 PM, allowing you to start your vacation at your own pace. The friendly and attentive staff will be there to assist you throughout your stay, ensuring a seamless experience from the moment you arrive. When it's time to bid farewell to this idyllic retreat, check-out is until 12:00 PM, giving you ample time to savor your last moments in paradise. Families are warmly welcomed at JW Marriott Phu Quoc Emerald Bay Resort & Spa. Children between the ages of 3 to 11 can stay free of charge, making it an ideal choice for a memorable family vacation. From the dedicated kids' club to the array of family-friendly activities, there's plenty to keep the little ones entertained while parents indulge in some well-deserved relaxation. Indulge in culinary delights at the resort's array of dining options, offering a variety of cuisines to satisfy every palate. From authentic Vietnamese dishes to international favorites, each meal is a gastronomic journey. Afterward, unwind with a refreshing cocktail at one of the resort's bars, or pamper yourself with a soothing spa treatment at the world-class spa. Built in 2017, JW Marriott Phu Quoc Emerald Bay Resort & Spa combines timeless elegance with modern luxury, creating an enchanting atmosphere that will leave you enchanted. With its convenient location, impeccable service, and family-friendly policies, this resort is the perfect choice for an unforgettable vacation in Phu Quoc Island, Vietnam.

Elegant Bar Experience at JW Marriott Phu Quoc Emerald Bay

Discover the sophisticated ambiance of the resort's exclusive bar, where you can unwind with a wide selection of expertly crafted cocktails, fine wines, and premium spirits. Whether you're seeking a relaxing evening with friends or a romantic setting to enjoy sunset views, the bar offers a stylish and inviting atmosphere perfect for any occasion. The expertly curated beverage menu and attentive service ensure a memorable experience in a luxurious setting.

Exceptional Outdoor Pool for Ultimate Relaxation and Recreation

Discover the perfect spot to unwind and enjoy the tropical sunshine at JW Marriott Phu Quoc Emerald Bay Resort & Spa’s stunning outdoor pool. Surrounded by lush greenery and elegant loungers, the pool offers a refreshing escape where guests can swim laps, relax with a cocktail in hand, or simply soak up the sun in a tranquil setting. The crystal-clear waters and beautifully landscaped surroundings create an inviting atmosphere for both active swimmers and those seeking peaceful leisure.

Exceptional Convenience Facilities at JW Marriott Phu Quoc Emerald Bay Resort & Spa

At JW Marriott Phu Quoc Emerald Bay Resort & Spa, guests enjoy a range of thoughtful convenience facilities designed to enhance their stay. The resort offers prompt and attentive room service, allowing guests to indulge in delicious meals and beverages right in the comfort of their own rooms. For added security and peace of mind, safety deposit boxes are available, ensuring valuables are well protected during your stay. The dedicated concierge service is always on hand to assist with personalized recommendations, travel arrangements, and any special requests, making every moment of your visit seamless and enjoyable. Additionally, daily housekeeping ensures that your accommodations remain pristine and inviting throughout your stay, providing a truly luxurious experience from start to finish.

Convenient Onsite Car Park for Seamless Access

JW Marriott Phu Quoc Emerald Bay Resort & Spa offers a spacious and secure onsite car park, ensuring guests have hassle-free access to the resort. Whether arriving by personal vehicle or renting a car, guests can enjoy the convenience of parking right at the property, allowing for easy exploration of the stunning island surroundings. The well-maintained facilities provide peace of mind and a smooth start to your luxurious stay, making transportation simple and stress-free from the moment you arrive.

Exquisite Dining Experiences at JW Marriott Phu Quoc Emerald Bay Resort & Spa

Indulge in a variety of culinary delights at JW Marriott Phu Quoc Emerald Bay Resort & Spa, where dining is designed to satisfy every palate. Start your day with a sumptuous breakfast buffet featuring a diverse selection of international and local dishes, including refreshing continental options. For those seeking convenience and comfort, the hotel offers 24-hour room service, allowing guests to enjoy their favorite meals in the privacy of their own rooms. The resort also boasts a halal restaurant, ensuring that guests with specific dietary requirements can dine with confidence and ease. Complementing the dining options are well-equipped facilities such as a cozy coffee shop perfect for relaxing with a freshly brewed cup, and BBQ facilities for outdoor grilling and social gatherings. For added convenience, the hotel provides daily housekeeping and grocery delivery services, making your stay seamless and comfortable. Whether you're craving a hearty breakfast, a quick snack, or a leisurely dinner, JW Marriott Phu Quoc Emerald Bay Resort & Spa offers an exceptional array of dining facilities to enhance your stay on this beautiful island.

Luxurious Room Offerings at JW Marriott Phu Quoc Emerald Bay Resort & Spa

Indulge in opulence and comfort at JW Marriott Phu Quoc Emerald Bay Resort & Spa with a range of exquisite room options. Choose from a variety of stunning accommodations such as the 1 Bedroom Villa, 1 King, Garden view, Private pool, Terrace, or the spacious 3 Bedroom Villa, Garden view, Private pool, Terrace. For a breathtaking experience, the Deluxe Emerald Bay Front offers a larger guest room with 1 King bed and a balcony overlooking the magnificent Emerald Bay. Other options include the Emerald Bay Guest rooms with beautiful views of the bay, garden, or seafront, and the Lamarck House, a 7 Bedroom Residence with a prime seafront location. Booking your stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa through Agoda not only guarantees you the best prices but also ensures a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the available room options, compare prices, and make a reservation in just a few clicks. Enjoy the convenience of secure online booking and the peace of mind knowing that you have secured the best deal for your luxurious stay at this exceptional resort. Discover the epitome of luxury and relaxation at JW Marriott Phu Quoc Emerald Bay Resort & Spa with Agoda.

Discover the Pristine Beauty of Bai Khem in Phu Quoc Island

Nestled on the southwestern coast of Phu Quoc Island, Bai Khem is a hidden gem that showcases the pristine beauty of Vietnam's coastline. With its powdery white sand, crystal-clear turquoise waters, and lush greenery, Bai Khem is a paradise for beach lovers and nature enthusiasts alike. As you step onto the soft sand of Bai Khem, you'll be greeted by a breathtaking view of the sea stretching out before you. The calm and tranquil atmosphere of the beach makes it the perfect spot to unwind and soak up the sun. Whether you prefer lounging on a beach chair with a refreshing drink in hand or taking a leisurely stroll along the shoreline, Bai Khem offers a serene escape from the hustle and bustle of everyday life. For those seeking adventure, Bai Khem is also a gateway to exploring the vibrant marine life that thrives beneath its waters. Snorkeling and diving enthusiasts can delve into the underwater world, discovering colorful coral reefs and an array of tropical fish species. The clear visibility and calm currents make Bai Khem an ideal location for underwater exploration. Beyond the beach, Bai Khem is surrounded by lush forests and rolling hills, offering opportunities for hiking and exploring the island's natural beauty. Immerse yourself in the sights and sounds of the tropical rainforest as you embark on a trek through the nearby Phu Quoc National Park, home to diverse flora and fauna. With its untouched beauty and tranquil ambiance, Bai Khem is a must-visit destination for those seeking a peaceful retreat in Phu Quoc Island. Whether you're looking for relaxation or adventure, this pristine beach will captivate your senses and leave you with unforgettable memories.

Traveling to JW Marriott Phu Quoc Emerald Bay Resort & Spa

Located in the stunning Bai Khem area of Phu Quoc Island, Vietnam, JW Marriott Phu Quoc Emerald Bay Resort & Spa is a luxurious haven that offers a truly unforgettable experience. Getting to this enchanting resort is a breeze, thanks to its convenient proximity to the nearest airports. For travelers arriving by air, the nearest airport to JW Marriott Phu Quoc Emerald Bay Resort & Spa is Phu Quoc International Airport (PQC), which is located just 15 kilometers away. Upon arrival at the airport, guests have several options to reach the resort. Taxis and private car services are readily available, providing a comfortable and hassle-free journey. Additionally, the resort offers airport transfers for added convenience and peace of mind. The journey from Phu Quoc International Airport to JW Marriott Phu Quoc Emerald Bay Resort & Spa takes approximately 20 minutes by road, allowing guests to quickly immerse themselves in the beauty and tranquility of Bai Khem. As you travel through the picturesque landscape, you'll catch glimpses of the island's lush greenery and sparkling blue waters, setting the stage for an unforgettable stay at this stunning resort. With its convenient location and various transportation options, reaching JW Marriott Phu Quoc Emerald Bay Resort & Spa from the nearest airports is a seamless and enjoyable experience. Whether you choose to take a taxi, utilize the resort's airport transfer services, or embark on a private car journey, your arrival at this exquisite resort will mark the beginning of a truly memorable stay in Phu Quoc Island, Vietnam.

Discover the Tranquil Beauty of Khem Beach

Nestled along the pristine coastline of Phu Quoc Island in Vietnam, JW Marriott Phu Quoc Emerald Bay Resort & Spa offers a truly idyllic escape. Situated just steps away from the resort, Khem Beach is a breathtaking natural wonder that will leave you in awe. With its powdery white sands, crystal-clear turquoise waters, and lush tropical surroundings, this secluded beach is the epitome of paradise. Indulge in a leisurely stroll along the shoreline, feel the soft sand beneath your toes, and listen to the gentle sound of waves crashing against the shore. Khem Beach offers a serene and peaceful atmosphere, perfect for relaxation and rejuvenation. Whether you're seeking a romantic getaway or a family vacation, this hidden gem is sure to captivate your heart. Immerse yourself in the beauty of nature as you take a dip in the inviting waters of Khem Beach. The calm and shallow sea is ideal for swimming, snorkeling, and other water activities. Marvel at the vibrant marine life and colorful coral reefs that lie just beneath the surface. For those seeking adventure, the resort offers a range of thrilling water sports, including kayaking, paddleboarding, and jet skiing. After a day of sun-soaked adventures, retreat to the comfort of JW Marriott Phu Quoc Emerald Bay Resort & Spa. Indulge in world-class amenities, luxurious accommodations, and exceptional service. With Khem Beach just moments away, this resort offers the perfect blend of tranquility and luxury for an unforgettable vacation experience.

A Gastronomic Paradise

Indulge in a culinary journey like no other at JW Marriott Phu Quoc Emerald Bay Resort & Spa's surrounding restaurants. With an array of dining options to choose from, you'll be spoilt for choice. Jo's Cucina, an authentic Italian restaurant, offers delectable pasta dishes and wood-fired pizzas that will transport you straight to the streets of Italy. For a taste of the sea, head to Oyster Dining & Beach Bar or Thanh Nga Seafood beach restaurant, where you can savor the freshest catch of the day while enjoying breathtaking ocean views. Istanbul Beach Club is the perfect spot to unwind with its Mediterranean-inspired cuisine and laid-back ambiance. If you're in the mood for a refreshing drink, make your way to Draft Beer Bai Khem Phu Quoc or the Department of Chemistry Bar, located within the resort premises. For a more casual dining experience, visit The Market Restaurant, where you can sample a diverse range of international dishes. And don't forget to indulge in the culinary delights of Tempus Fugit and Pink Pearl, both located within the resort, offering exquisite Vietnamese and Asian cuisine. With such a diverse selection of restaurants, your taste buds are in for a treat during your stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa.

Luxury at an Affordable Price: JW Marriott Phu Quoc Emerald Bay Resort & Spa

Indulge in a world of luxury without breaking the bank at JW Marriott Phu Quoc Emerald Bay Resort & Spa. With an average room price of just $317, this stunning resort offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Phu Quoc Island, which stands at $65, JW Marriott Phu Quoc Emerald Bay Resort & Spa provides exceptional value for money. Immerse yourself in the opulence of this 5-star property, where every detail has been meticulously designed to create a truly unforgettable stay. From the moment you step foot into the grand lobby, you'll be captivated by the resort's unique charm and elegance. The spacious and beautifully appointed rooms feature modern amenities, plush bedding, and breathtaking views of the surrounding lush gardens or pristine beach. Indulge in world-class dining experiences at the resort's exquisite restaurants, pamper yourself with a rejuvenating spa treatment, or simply relax by the poolside with a refreshing cocktail in hand. Whether you're seeking a romantic getaway, a family vacation, or a peaceful retreat, JW Marriott Phu Quoc Emerald Bay Resort & Spa offers an exceptional experience at a price that won't break the bank. Book your stay today and treat yourself to an unforgettable escape in Phu Quoc Island.

Exceptional Service and Beautiful Facilities

Guests at JW Marriott Phu Quoc Emerald Bay Resort & Spa rave about the exceptional service provided by the staff. From the moment you arrive, you are greeted with warm smiles and a genuine willingness to assist. The staff is not only friendly but also professional, making you feel like a VVIP throughout your stay. Whether it's at the restaurant or any other part of the hotel, the service is top-notch, with delicious food and attentive staff. In addition to the outstanding service, guests are impressed by the beautiful facilities at the resort. The hotel itself is a sight to behold, with its stunning architecture and breathtaking views. The swimming pool and the connected beach are well-maintained, clean, and provide the perfect place to relax and unwind. The facility as a whole offers a great range of amenities, ensuring that guests have everything they need for a comfortable and enjoyable stay. JW Marriott Phu Quoc Emerald Bay Resort & Spa truly provides a memorable experience with its exceptional service and beautiful facilities.

A Luxurious Oasis of Excellence and Warm Hospitality

Welcome to JW Marriott Phu Quoc Emerald Bay Resort & Spa, a haven of elegance and impeccable service nestled on the stunning shores of Phu Quoc Island, Vietnam. With an impressive overall rating of 9.2, this resort has consistently delighted its guests with its exceptional offerings and commitment to excellence. One of the standout features of this resort is its remarkable value, as reflected in its impressive rating of 8.9. Guests have consistently praised the resort for providing a luxurious experience that is worth every penny. From the beautifully appointed rooms to the world-class amenities, every aspect of this resort has been thoughtfully designed to ensure guests feel pampered and indulged. When it comes to facilities, JW Marriott Phu Quoc Emerald Bay Resort & Spa truly shines, with a remarkable rating of 9.4. Guests have access to a wide range of amenities, including a stunning infinity pool, a state-of-the-art fitness center, and a tranquil spa. Whether you're seeking relaxation or adventure, this resort has something for everyone. The attention to detail and the high quality of the facilities have left a lasting impression on guests, who have consistently praised the resort for exceeding their expectations.

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Amenities and facilities

Exceptional9.4

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Korean
  • Russian
  • Vietnamese
Outdoor
  • Beachfront
  • Bicycles
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Foot bath
  • Garden
  • Gym/fitness
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Pool with view
  • Private beach
  • Pub crawl
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Full american breakfast
  • Grocery delivery
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Dressing room
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Outdoor furniture
  • Pool facilities
  • Private bathroom
  • Radio
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Separate shower/bathtub
  • Shower
  • Shower chair
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wine glasses
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental
Restaurants on site
Tempus Fugit
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Pink Pearl
  • Cuisine: Cantonese
  • Menu: Buffet
Red Rum
  • Cuisine: Grill/BBQ
  • Menu: Buffet

Location

Eco-Tourism at Bai Khem, Phu Quoc Special Economic Zone, An Giang Province, Vietnam, Bai Khem, Phu Quoc Island, Vietnam, 92513

Excellent8.9

Location

Airports
  • Phu Quoc International Airport (PQC) - Vietnam
    14.9 km
  • Sihanouk International Airport (KOS) - Cambodia
    74.3 km
Public transportation
  • Hon Thom Cable Car
    2.4 km
Hospital or clinic
  • Benh Xa Quan Dan Y Dao Phu Quoc
    1.8 km

What's nearby

Popular landmarks
  • Phu Quoc Prison
    1.7 km
  • Sao Beach
    2.2 km
  • Long Beach
    5.1 km
  • Ho Quoc Temple
    8.6 km
  • Phu Quoc Waterfall
    16.3 km
  • Duong Dong Market
    21.8 km
  • Phu Quoc Countryside
    33.8 km
  • Vinpearl Safari Phu Quoc
    37.1 km
  • Vinwonders Phu Quoc
    39.4 km
Nearby landmarks
  • Department of Chemistry Bar - JW Marriott Phu Quoc Emerald Bay Resort & Spa
    180 m
  • Phu Quoc Prison
    1.7 km
  • Benh Xa Quan Dan Y Dao Phu Quoc
    1.8 km
  • Sao Beach
    2.2 km
  • Hon Thom Cable Car
    2.4 km
  • An Thoi Port
    2.7 km
  • Sung Duc Pagoda
    2.8 km
  • Long Beach
    5.1 km
  • Ho Quoc Temple
    8.6 km
  • Sunworld Hon Thom Phu Quoc
    8.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • JW Marriott Phu Quoc offers complimentary 2 Kiss of The Sea tickets per room per stay for all guests.
  • Children under 12 years old will receive breakfast free of charge when ordering the kids menu at the property's restaurants and accompanied by at least 1 adult who must order at least one main course from the full priced menu. The Kids Eat Free offer is limited to up to 2 children per dining family or 1 child per adult. The offer is not available for in-room dining.
  • Early check-in is subjected to availability upon arrival.
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center30km
  • Travel time to airport (minutes)20
  • Airport transfer fee1701000 VND
Extras
  • Daily Internet/Wi-Fi fee0 VND
  • Breakfast charge (unless included in room price)900900 VND
The property
  • Year property opened2017
  • Number of floors6
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges2
Parking
  • Daily parking fee0 VND

Property announcements

Smoking is not permitted in rooms. VND 5,000,000 cleaning fee will be charged for smoking in the room.

JW Marriott Phu Quoc offers complimentary 2 Kiss of The Sea tickets per room per stay for all guests.

The Shell Pool is offered for adults only.

The hotel offers complimentary 2 Kiss of The Sea show tickets per room per stay for all guests.

Reviews of JW Marriott Phu Quoc Emerald Bay Resort & Spa from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 9.2
  • 10
  • 10
  • 6.8
  • 10
  • 9.6

Most recent

From 1,249 reviews

  • Cleanliness score 9.5 out of 10
    Cleanliness9.5
  • Service score 9.5 out of 10
    Service9.5
  • Facilities score 9.4 out of 10
    Facilities9.4
  • Value for money score 9 out of 10
    Value for money9.0
  • Location score 8.9 out of 10
    Location8.9

Review summary

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The hotel has an excellent and friendly staff that has been mentioned in a considerable number of reviews. The fine dining restaurant serves delicious food and is highly recommended by guests, especially the breakfast. The hotel is located in a great spot to watch the sunrise in Phu Quoc. The unique emerald color design, inspired by nature, has been praised by many guests. Additionally, the rooms are clean and comfortable, contributing to a pleasant stay.

Smaller breakfast buffet due to low occupancy, as reported by guests.

Guest Type
Room Type
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Show reviews that mention 

Service

Mentioned in 59 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Breakfast

Mentioned in 30 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
10% Unfavourable

Beach

Mentioned in 27 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Atmosphere

Mentioned in 24 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Cleanliness

Mentioned in 19 reviews
sentiment-positive-indicator
84% Positive
sentiment-negative-indicator
15% Unfavourable

Pool

Mentioned in 16 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Room design

Mentioned in 16 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Restaurant options

Mentioned in 15 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Room comfort

Mentioned in 11 reviews
sentiment-positive-indicator
63% Positive
sentiment-negative-indicator
36% Unfavourable
Changed to review page 1
  1. 8.4
    Excellent
    sohyun from South Korea
    Couple
    Emerald Bay, Guest room, 2 Double, Balcony
    Stayed 3 nights in June 2025

    “Dream-like hotel”

    The reason I planned my trip to Phu Quoc is because of this hotel. I fell in love with it as soon as I saw it. The three days I spent at the accommodation were so beautiful and truly wonderful! The overall design and interior of the hotel were exactly to my taste. The basic room, as well as the bathroom and bathtub, were so nice, and I was very satisfied throughout my stay. The main restaurant served delicious breakfast and dinner. The pool was great, and the play lounge was also lovely. It was an unforgettable experience. I found myself wanting to experience other hotels by Bill Bensley as well. It was nice to have the freedom to use bicycles!

    Reviewed June 07, 2026
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    Dear Valued Guest, Thank you for sharing your wonderful experience with us. We’re delighted to hear that you thoroughly enjoyed your stay and that our team’s service, along with the variety offered at breakfast, contributed to a memorable visit. We’re especially pleased that the complimentary room upgrade added an extra touch to your experience. It’s always a pleasure to create special moments for our guests whenever possible. Thank you once again for your kind words. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Duc Tran Director of Rooms JW Marriott Phu Quoc Emerald Bay Resort & Spa

    Responded June 10, 2026
    JW Marriott Phu Quoc Emerald Bay Resort & Spa
  2. 10.0
    Exceptional
    Aram from South Korea
    Couple
    Emerald Bay, Guest room, 1 King, Balcony
    Stayed 1 night in April 2026

    “Highly recommended”

    We stayed here for our honeymoon. The staff is very friendly and professional. There are lots of well-designed buildings and interiors, giving us inspiration for our future projects. I will definitely stay here again!

    Reviewed April 22, 2026
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    Dear Valued Guest, Thank you for choosing to celebrate your honeymoon with us. We’re delighted to know that both the service and the design of the resort left such a meaningful impression on you, it’s especially nice to hear it inspired your future projects. Your kind words about the team are truly appreciated, and we’re so glad your stay felt memorable on such a special occasion. We look forward to welcoming you back again. Sincerely, Duc Tran Director of Rooms JW Marriott Phu Quoc Emerald Bay Resort & Spa

    Responded April 28, 2026
    JW Marriott Phu Quoc Emerald Bay Resort & Spa
  3. 10.0
    Exceptional
    from Japan
    Group
    Emerald Bay, Guest room, 2 Double, Balcony
    Stayed 1 night in March 2026

    “The best hotel in everything.”

    It was a wonderful hotel with a concept and story that made me feel like one night was too short. Everywhere I took photos looked picturesque!! All the staff were very kind. On the day we stayed, a wedding was taking place, and it was a bit noisy, but we managed to enjoy that as well. At checkout, they were considerate of the wedding noise and gave us a tote bag as a gift. We made many wonderful memories. Thank you very much.

    Reviewed March 18, 2026
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    Dear Valued Guest, Thank you for such a heartfelt message, it truly means a lot to us. We’re so glad the concept and story of the resort resonated with you, and that even a short stay left you wishing for more. That sense of discovery is something we always hope our guests will experience. It’s also wonderful to hear that you enjoyed capturing moments around the property and felt well taken care of by our team. We truly appreciate your understanding regarding the wedding on the day of your stay, and we’re happy to know it became part of your experience in a positive way. Most of all, we’re glad you left with beautiful memories, that is what matters most to us. We would love to welcome you back again, hopefully for a longer stay next time. Sincerely, Duc Tran Director of Rooms JW Marriott Phu Quoc Emerald Bay Resort & Spa

    Responded March 19, 2026
    JW Marriott Phu Quoc Emerald Bay Resort & Spa
  4. 10.0
    Exceptional
    智美 from Japan
    Couple
    Emerald Bay, Guest room, 1 King, Ocean view, Balcony
    Stayed 1 night in December 2025

    “Wonderful hospitality”

    It was just one night, but I had a wonderful experience. All the staff were warm, and I felt comfortable during my stay. The wind was strong due to the season, but the beautiful sea made me feel great. It's the best hotel!

    Reviewed December 28, 2025
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    Dear Valued Guest, Thank you for your kind and thoughtful words. We’re so glad that even a short stay felt special and comfortable, and that the warmth of our team made a difference to your experience. The sea can have its own character depending on the season, but we’re happy it still brought you those beautiful moments. We’d love to welcome you back again for a longer stay next time. Sincerely, Duc Tran Director of Rooms JW Marriott Phu Quoc Emerald Bay Resort & Spa

    Responded March 17, 2026
    JW Marriott Phu Quoc Emerald Bay Resort & Spa
  5. 9.6
    Exceptional
    Kim-Anh from Netherlands
    Couple
    Emerald Bay, Guest room, 2 Double, Ocean view, Balcony
    Stayed 5 nights in February 2026

    “Exceptional”

    Almost everything great, beautiful clean beach, very good breakfast, good Vietnamese food, very nice rooms with good cleaning teams, good massages. Some of the staff at the restaurant and breakfast are not well trained. That could be improved.

    Reviewed February 25, 2026

    Dear Valued Guest, Thank you for sharing such a thoughtful review with us. We’re really glad to hear you enjoyed so many parts of your stay, from the beach and breakfast to the rooms and spa experiences. It sounds like you made the most of your time here. We also appreciate your honest note regarding the service at the restaurant and breakfast. That’s certainly not the level of consistency we aim for, and your feedback has been shared with the team for further improvement. Thank you again, we hope to welcome you back for an even smoother experience next time. Sincerely, Duc Tran Director of Rooms JW Marriott Phu Quoc Emerald Bay Resort & Spa

    Responded March 17, 2026
    JW Marriott Phu Quoc Emerald Bay Resort & Spa
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