Exceptional”

Probably the best resort in Vietnam. Everything is almost perfect. Would love to come back in the future

Exceptional”

Probably the best resort in Vietnam. Everything is almost perfect. Would love to come back in the future

The best hotel among I've experienced!”

I 've stayed at this hotel for 3 days with my mom and baby. When we arrived, staffs welcomed us with warmhearts. All the facilities and restaurants are so clean and nice and lots of staffs were managing gardens in the resort so hard. Swimming pool and connected beach were so clean and well-managed. Above all, we were so impressed by attitude and mind of the staffs. University Tour program was so exciting! And I would like thank staffs who saw us off and took a picture for us when we left. I wish to visit Marriot Phu Quoc again soon!

‘Overall a wonderful experience with excellent service provided by all the staff.’”

Overall the service is excellent. From the concierge, the front desk and all the staff that we interact with. Bed is comfortable and room is spacious. The room lighting is good too as we are able to choose if we want a brighter room or left it dim. Varieties of option for breakfast and their croissant is to delicious; light, flaky and warm.

Excellent experience staying!!”

I have my girlfriend celebration. The staff answer my email patiently and nice. Provide me the best service. During the stay, staff is very friendly, passion, and treating me as VVIP. I love their altitude. Also, free upgrading of my room is quite surprising me and my gf. It is a good gift for us. The facility is good and giving us a good spending moment all the time. Restaurant provides delicious food and good service. But only there are many flies when we visited the red rum restaurant at second time. Suprisedly, the celebration night dining at beach is good experience, it gives us a good memory. Spa is also providing good quality and the service as well. Although weather is rainy all the time, but overally, we are still enjoying the trip at all. Overall : Me and my gf love this trip very very much.

Perfect”

Nice

Good”

Good

Beautiful resort, a must go when visiting Phu Quoc”

Pros: unique architecture, every corner is photogenic. Staff are very polite and helpful Cons: too many bugs outside (balcony area) but unavoidable when the beach & trees are nearby The shell shaped pool is way too small, i felt cheated. Restaurant service needs major improvement. We waited 1hr+ for food. Breakfast buffet is good though. Overall, it’s a must to visit this hotel for photos but I wont come back.

Beautiful Hotel, Great Location, poor F&B”

Having heard so much about the hotel, the end result did not live up to the hype. Its a beautiful resort on a great beach but you have to chose the time to go carefully. My trip coincided with heavy winds making swimming in the sea impossible and the pool to cold to swim also. The F&B options for such a large resort and quite frankly well under average and the quality of the same less than average also.

One of the best!”

Amazing planning went into the design and layout of this fantastic resort (university). The resort is spacious and cleverly decorated, the beach is nestled into a beautiful cove with clean calm waters. The gym, water sports and other facilities are great. Food was great as was the chemistry bar with live music. Top this off with staff who are happy and friendly and whom have been trained very well. Really Impressed!

Exceptional”

The property developer had destroyed the whole section of the forest to build the hotel. It's unethical and JW Marriott should abide by their Environmental code to not parternship with the property owner.

excellent stay ”

great architecture, good staff. will come back again!

Best honeymoon stay ever”

Very instagramable resort, variety of food choice, excellent stay

It is a nice hotel”

It is a nice hotel with outstanting hospitality and catering services. The staff there is attentive.

Absolute wonderful experience with a wrinkle”

The hotel itself bypasses all expectations. A truly wonderful experience - room, facilities, service and location are 5 star ++. Unfortunately, all is let down by F&B. Food is nothing short of a disaster. Over 6 nights we had one good dish because we persuaded the chef to prepare something different for us (they also did not charge...thanks). However, with the sole exception of breakfast the food was truly bad and on one occasion we ended up on the toilet for most of the night. Also, if you like Schweppes Tonic with your Gin, well, it may be on the menu but since the hotel signed an exclusive with Pepsi you can only have Everest Tonic - perfect if you like it sweet :-( For a truly 5 star hotel.....hmm. c'mon JW, I know you can do better. We are looking forward to going back...once the F&B gets sorted.

A concept hotel designed for the Asian market”

In the words of the Deputy GM; this hotel was built for instagram. It's high on concept, but at the expense of longevity & has plumbing, mold & cracks to contend with already. Sadly the pools are in shadow by 3pm due to the position of the accommodation. The beach is beautiful but for us, too windy to use (a rare occurrence). Staff are charming and eager to please. They're still learning the art of 5 star service but are quick to remedy mistakes. Food is mixed. Breakfast delicious but the breakfast room is more akin with a crèche. Lunch can be slow but Red Rum & French & Co are good. Tempus fugit feels like a canteen as all large hotels struggle to achieve charm in their main dining area. The Chemistry lab is fun & a far nicer venue to eat in - but needs a bigger menu and its own kitchen. Room service was only 5/10 - nothing was replaced but once a call was made, things quickly rectified. All in all we were lucky to arrive in early days low occupancy & found corners to relax.

Amazing!!!”

Best hotel i've ever been in The decore of the 1920 made so well with attiontion to every little detail The service was beyond what i could imagine The breakfast is the best I've ever eaten, huge verity for everyone The beach so clean and beautiful Highly recommend

New hotel still under construction. ”

- New hotel - great breakfast - lot of activities/class but should have more activities between 10am-3pm when the sun is hot and can't go out to swim - not a very big hotel and many areas still under construction - beach is very calm. Good for kids. But if you like waves, it doesn't have. - close to town - staff are very friendly and helpful - buggy sometimes take ages to wait for. - food is amazing good. Value for money - rented a car for 4 hours to visit bee farm, pearl farm, pepper farm, fresh seafood lunch at fish man village. Great experience. If you book through Agoda for this hotel, always be careful that you may pay higher price if you lock your booking too early. If you can cancel your booking, always check the latest price before the cancellation period.

Many activities that are really interesting offered from hotel.”

Everything is designed completely in detail. But should have sound speaker at terrace of the room too. It will be great!

good”

good