select your datePlease enter your stay dates to see price
JW Marriott Phu Quoc Emerald Bay Resort & Spa

"The room lighting is good too as we are able to choose if we want a brighter room or left it dim."

mohamad - November 20, 2018
Emerald Bay View, Guest room, 1 King, Garden view, Balcony - Bed JW Marriott Phu Quoc Emerald Bay Resort & Spa
Lobby JW Marriott Phu Quoc Emerald Bay Resort & Spa
Lobby JW Marriott Phu Quoc Emerald Bay Resort & Spa
See all 62 photos

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Bai Khem, Phu Quoc District, An Thoi Town, Bai Khem, Phu Quoc Island, Vietnam - See map
Free Wi-Fi
See map
Popular landmarks
Khem Beach 470 m
Phu Quoc Prison 1.67 km
Benh Xa Quan Dan Y Dao Phu Quoc 1.78 km
Hon Thom Cable Car 2.44 km
Gam Ghi Island 2.55 km
An Thoi Port 2.73 km
Sao Beach 2.82 km
Sung Duc Pagoda 2.83 km
Ho Quoc Temple 8.63 km
Hon Thom Island 9.07 km
Nearby landmarks
Phu Quoc Prison 1.67 km
Sao Beach 2.82 km
Ho Quoc Temple 8.63 km
Phu Quoc Waterfall 16.32 km
Long Beach 20.91 km
Duong Dong Market 21.77 km
Ong Lang Beach 26.69 km
Phu Quoc Countryside 33.8 km
Vinwonders Phu Quoc 39.35 km
Vinpearl Safari 40.33 km
8.6

Excellent

Location rating score

Excellent location
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Eco & Adventure
Canoeing
Hiking
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Mind - Body
Yoga room
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Phu Quoc Island every 21 minutes on Agoda.com
Value for money8.7
Distance to city center30km
Location rating8.6
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport14.9 km

Rooms available at JW Marriott Phu Quoc Emerald Bay Resort & Spa

Emerald Bay Front, Guest room, 1 King, Seafront, Beach front
Emerald Bay Front, Guest room, 1 King, Seafront, Beach front
...
  • Room size: 53 m²/570 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Emerald Bay View, Guest room, 1 King, Bay view
Deluxe Emerald Bay View, Guest room, 1 King, Bay view
...
  • Room size: 53 m²/570 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Lamarck House, 7 Bedroom Residence, Seafront, Beach front
Lamarck House, 7 Bedroom Residence, Seafront, Beach front
...
    Enter dates to see prices
    Turquoise Suite, Executive Suite, 1 King, Sofa bed, Bay view
    Turquoise Suite, Executive Suite, 1 King, Sofa bed, Bay view
    ...
    • Room size: 90 m²/969 ft²
    • Sea view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Emerald Bay Front Twin, Guest room, 2 Double, Seafront
    Emerald Bay Front Twin, Guest room, 2 Double, Seafront
    ...
    • Room size: 53 m²/570 ft²
    • Sea view
    • 2 double beds
    Enter dates to see prices
    Le Jardin, Guest room, 1 King, Garden view, Ground floor
    Le Jardin, Guest room, 1 King, Garden view, Ground floor
    ...
    • Room size: 53 m²/570 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Emerald Bay Twin, Guest room, 2 Double, Bay view
    Deluxe Emerald Bay Twin, Guest room, 2 Double, Bay view
    ...
    • Room size: 53 m²/570 ft²
    • Sea view
    • 2 double beds
    Enter dates to see prices
    Emerald Bay View, Guest room, 1 King, Garden view, Balcony
    Emerald Bay View, Guest room, 1 King, Garden view, Balcony
    ...
    • Room size: 53 m²/570 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Le Jardin Twin, Guest room, 2 Double, Garden view, Balcony
    Le Jardin Twin, Guest room, 2 Double, Garden view, Balcony
    ...
    • Room size: 53 m²/570 ft²
    • Garden view
    • 2 double beds
    Enter dates to see prices
    Rue De Lamarck, Suite, 1 King, Resort view, Balcony
    Rue De Lamarck, Suite, 1 King, Resort view, Balcony
    ...
    • Room size: 61 m²/657 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to JW Marriott Phu Quoc Emerald Bay Resort & Spa?

    JW Marriott Phu Quoc Emerald Bay Resort & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1039500 VND. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, JW Marriott Phu Quoc Emerald Bay Resort & Spa has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Phu Quoc Island with private transportation, the resort can arrange car rental for you.

    What is the smoking policy at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

    JW Marriott Phu Quoc Emerald Bay Resort & Spa does not permit smoking in any of its rooms or indoor areas.

    See map
    Explore the neighborhood

    What people love about JW Marriott Phu Quoc Emerald Bay Resort & Spa

    • 9.2
      Exceptional

      "Grounds are spectacularly large, very interesting decor and themes."

      Irene

      |

      January 1, 2020

    • 9.2
      Exceptional

      "Beach is clean and beautiful, very welcoming resort."

      Irene

      |

      January 1, 2020

    • 10.0
      Exceptional
      Cleanliness

      "Room is clean, the atmosphere is very calm."

      Latdavan

      |

      November 20, 2019

    Property ranking|Compared to 653 Phu Quoc Island properties
    See all rankings
    Cleanliness score
    9.4/10
    Service score
    9.3/10
    Review score - United States
    9.2/10
    Couples review score
    9.1/10
    Better than
    98
    %
    of Phu Quoc Island properties
    Better than
    96
    %
    of Phu Quoc Island properties
    Better than
    95
    %
    of Phu Quoc Island properties
    Better than
    94
    %
    of Phu Quoc Island properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    Overall rating:
    9.0
    Exceptional
    692 reviews
    Cleanliness
    9.4
    Facilities
    9.4
    Location
    8.6
    Read all reviews >
    What travelers say they love:
    The resort is so nice with good facilities and very beautifu...
    Dang from Vietnam
    Group
    More about JW Marriott Phu Quoc Emerald Bay Resort & Spa

    More about JW Marriott Phu Quoc Emerald Bay Resort & Spa

    Situated in Bai Sao, JW Marriott Phu Quoc Emerald Bay is the perfect place to experience Phu Quoc Island and its surroundings. The hotel lies 30km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    Offering hotel guests superior services and a broad range of amenities, JW Marriott Phu Quoc Emerald Bay is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including 24-hour room service, 24-hour security, daily housekeeping, free Wi-Fi in all rooms, gift/souvenir shop.

    All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's yoga room, private beach, fitness center, sauna, outdoor pool are ideal places to relax and unwind after a busy day. Whatever your reason for visiting Phu Quoc Island, the JW Marriott Phu Quoc Emerald Bay is the perfect venue for an exhilarating and exciting break away.

    Show less

    Most talked about facilities

    Beach
    4 mentions
    Breakfast
    3 mentions
    Food & Dining
    2 mentions
    Swimming Pool
    1 mention

    What they offer

    9.6
    Exceptional
    Breakfast

    "Varieties of option for breakfast and their croissant is to ..."

    mohamad

    |

    November 20, 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental

    Restaurants on site

    Tempus Fugit
    Cuisine:International
    Menu:Buffet, A-la-carte
    Pink Pearl
    Cuisine:Cantonese
    Menu:Buffet
    Red Rum
    Cuisine:Grill/BBQ
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of JW Marriott Phu Quoc Emerald Bay Resort & Spa from real guests

    Overall rating
    9.0
    Exceptional
    From 692 reviews
    9.4Cleanliness
    9.4Room comfort and quality
    9.3Facilities
    Agoda Reviews (349)Booking.com Reviews (343)
    Rating via Agoda9.0
    /
    10
    Exceptional
    Cleanliness9.4
    Facilities9.4
    Location8.6
    Service9.4
    Value for money8.7
    High score for Phu Quoc Island
    Rating
    9+ Exceptional (94)
    8-9 Excellent (20)
    7-8 Very Good (11)
    6-7 Good (6)
    <6 Below Expectation (8)
    Time of the year
    Mar - May (29)
    Jun - Aug (40)
    Sep - Nov (33)
    Dec - Feb (37)
    Don't miss out!Users are booking a place in Phu Quoc Island every 21 minutes on Agoda.com
    All guests (349)
    All room types
    All languages

    Show reviews that mention 

    Showing 139 verified guest comments
    12345
    9.2
    Exceptional
    To from Vietnam
    Family with young children
    Deluxe Emerald Bay Twin, Guest room, 2 Double, Bay view
    Stayed 3 nights in January 2021

    Almost Perfect”

    I spent 3 nights in JWM and would like to share with you all my experience as below main points: 1. Room rate: I book via Agoda and got upgraded while check in by JWM with 2 upper grade from Deluxe Emerald Bay Twin to Emerald Bay Front Twin, which is fantastic for the first impression. 2. View, ambience and environment: nice private beach, beautiful gardens and excellent landscape, special the bay front view. 3. Room decor: totally attractive by the University Theme. I was staying in Visualle Arts and love the Indochine style. 4. Facilities and conditions: room facility is more than satisfied with every necessary and detailed equipment like bluetooth bed table JBL clock and speakers. Lamps and lights everywhere. Water provided abundantly. The minus point was only the Ceiling lambs near the bed were hung too low so easily to knock your forehead. - Swimming pool were all nice and amazing view with impressed decoration, also located just infront of the building. Minus points were: lack of service staff near by and the steps in the pool were in the black and same color with the bottom floor of the pool, so you could easily hurt your knee or feets. - Spa: excellent with great decoration (mushroom learning faculty) and very warm welcome as well as serving staff. - Gym: very modern and state of the art gym machines. Clean and quiet. 4. Entertainment: provided lots of activities. I tried Kayak and Boarding and feel so excited. Minus point that I have booked in advance but when I enter the Entertainment Zone (near the Shell Pool), there were many E staffs there but one male staff with uniform refused to assist me with the activities. Fortunately, other male staff names Hoang Khang proceed to assist me with both activities and the thumbs up for him, while thumbs down for the others. 5. F &B: tremendous breakfast buffet as one of the best in Asia, according to my experience compare the Eastin Bangkok and Marina Bay Sands Singapore. By variety of meal, the quality o

    Reviewed January 20, 2021
    10.0
    Exceptional
    PRESTON from United States
    Couple
    Emerald Bay View, Guest room, 1 King, Garden view, Balcony
    Stayed 1 night in November 2019

    Wonderful stay at JW Marriott Emerald Bay Phu Quoc”

    This is not a first time I stay at JW Marriott Emerald Bay Phu Quoc. I always a wondeful stay here!

    Reviewed December 01, 2019
    10.0
    Exceptional
    SEUNG from South Korea
    Family with young children
    Emerald Bay View, Guest room, 1 King, Garden view, Balcony
    Stayed 2 nights in April 2019

    The best hotel among I've experienced!”

    I 've stayed at this hotel for 3 days with my mom and baby. When we arrived, staffs welcomed us with warmhearts. All the facilities and restaurants are so clean and nice and lots of staffs were managing gardens in the resort so hard. Swimming pool and connected beach were so clean and well-managed. Above all, we were so impressed by attitude and mind of the staffs. University Tour program was so exciting! And I would like thank staffs who saw us off and took a picture for us when we left. I wish to visit Marriot Phu Quoc again soon!

    Reviewed April 11, 2019
    6.8
    Good
    Kevin from Australia
    Group
    Emerald Bay View, Guest room, 1 King, Garden view, Balcony
    Stayed 1 night in January 2020

    Not as good as expected”

    Might be we were just unlucky as the wind was not in our favor. It caused a lot of rubbish landed on the resort's beach - "Bai Khem" which is considered as one of the best in the world. Furthermore both of the rooms had the smell of mold and we had to complain many times about our bathrooms. To be fair the beach's issue was out of their control but the room should not be like that as this is the highest rated hotel in Phu Quoc. However when we checked-out the hotel did apologize and gave us a compensation - 5 stars hotel service. We will try again in different month later and hopefully the beach will be better. Not recommended after the first experience but will see in the future.

    Reviewed January 12, 2020
    9.2
    Exceptional
    jonathan from United States
    Business traveler
    Stayed 1 night in July 2017

    Exceptional”

    The property developer had destroyed the whole section of the forest to build the hotel. It's unethical and JW Marriott should abide by their Environmental code to not parternship with the property owner.

    Reviewed July 03, 2017
    9.2
    Exceptional
    Frank from Ireland
    Family with teens
    Stayed 6 nights in December 2017

    Absolute wonderful experience with a wrinkle”

    The hotel itself bypasses all expectations. A truly wonderful experience - room, facilities, service and location are 5 star ++. Unfortunately, all is let down by F&B. Food is nothing short of a disaster. Over 6 nights we had one good dish because we persuaded the chef to prepare something different for us (they also did not charge...thanks). However, with the sole exception of breakfast the food was truly bad and on one occasion we ended up on the toilet for most of the night. Also, if you like Schweppes Tonic with your Gin, well, it may be on the menu but since the hotel signed an exclusive with Pepsi you can only have Everest Tonic - perfect if you like it sweet :-( For a truly 5 star hotel.....hmm. c'mon JW, I know you can do better. We are looking forward to going back...once the F&B gets sorted.

    Reviewed December 23, 2017
    9.2
    Exceptional
    Yen from Vietnam
    Couple
    Emerald Bay View, Guest room, 1 King, Garden view, Balcony
    Stayed 1 night in December 2020

    Overwhelming! Brilliant bartender, great cocktails”

    The resort is marvelous with its incredible landscape, architecture and things that make great insta photos. Facilities are great but phone in room doesn't work, so we couldn't call the golf cart to pick us up when checkout. We were almost late for flight. Kinda unpleasant experience on our last day. The only best thing we had at the resort was the lovely female bartender - Phuong / Sunny at the Department of Chemistry bar. She is so lovely, friendly, honest. She knows exactly how to make a cocktail to our taste, and she is so fun to talk to. At first we just planned to have a drink and had no plan to eat dinner at the resort. Sunny was so lovely that we ended up spending the evening there with food and drinks. She is brilliant! Drinks are sooooo good too! Will definitely come back for her :))

    Reviewed December 03, 2020
    8.0
    Excellent
    FONG from Singapore
    Couple
    Emerald Bay View, Guest room, 1 King, Garden view, Balcony
    Stayed 2 nights in August 2019

    Unique and luxurious resort ”

    Staff are very attentive and all ready to serve the guests. They ensure you are well taken care of. Good experience to stay here if you wish to stay in and less option to go out. Location is extreme end of island but near cable car ride. Room facing ocean and pool is excellent. We Have accomplishment upgrade for our room. Very nice resort and must visit the bar for drinking in the evening. Food at Restaurant is average and over priced. So we dine at premium residences managed by Accor. So if your are accor member, do consider this option. Staff Service at Marriot is excellent! Only a little issue with luggage delay upon check in but the receptionist made a service recovery the next day with fruits platter. Appreciate the kindness and thoughtfulness. Thanks to staff and management of Marriot :)

    Reviewed August 17, 2019
    9.2
    Exceptional
    Irene from Singapore
    Family with young children
    Emerald Bay View, Guest room, 1 King, Garden view, Balcony
    Stayed 6 nights in December 2019

    Exceptional”

    Grounds are spectacularly large, very interesting decor and themes. Staff very friendly and try their best. Beach is clean and beautiful, very welcoming resort. Spa service up to expectation. King bed is more a queen in size and kids playroom could do with better toys.

    Reviewed January 01, 2020
    10.0
    Exceptional
    Kah from Malaysia
    Couple
    Emerald Bay Front, Guest room, 1 King, Seafront, Beach front
    Stayed 4 nights in September 2018

    Excellent experience staying!!”

    I have my girlfriend celebration. The staff answer my email patiently and nice. Provide me the best service. During the stay, staff is very friendly, passion, and treating me as VVIP. I love their altitude. Also, free upgrading of my room is quite surprising me and my gf. It is a good gift for us. The facility is good and giving us a good spending moment all the time. Restaurant provides delicious food and good service. But only there are many flies when we visited the red rum restaurant at second time. Suprisedly, the celebration night dining at beach is good experience, it gives us a good memory. Spa is also providing good quality and the service as well. Although weather is rainy all the time, but overally, we are still enjoying the trip at all. Overall : Me and my gf love this trip very very much.

    Reviewed September 17, 2018
    8.8
    Excellent
    Wan from Taiwan
    Family with young children
    Stayed 4 nights in June 2017

    New hotel still under construction. ”

    - New hotel - great breakfast - lot of activities/class but should have more activities between 10am-3pm when the sun is hot and can't go out to swim - not a very big hotel and many areas still under construction - beach is very calm. Good for kids. But if you like waves, it doesn't have. - close to town - staff are very friendly and helpful - buggy sometimes take ages to wait for. - food is amazing good. Value for money - rented a car for 4 hours to visit bee farm, pearl farm, pepper farm, fresh seafood lunch at fish man village. Great experience. If you book through Agoda for this hotel, always be careful that you may pay higher price if you lock your booking too early. If you can cancel your booking, always check the latest price before the cancellation period.

    Reviewed June 24, 2017
    9.6
    Exceptional
    bruce from New Zealand
    Couple
    Stayed 2 nights in July 2017

    One of the best!”

    Amazing planning went into the design and layout of this fantastic resort (university). The resort is spacious and cleverly decorated, the beach is nestled into a beautiful cove with clean calm waters. The gym, water sports and other facilities are great. Food was great as was the chemistry bar with live music. Top this off with staff who are happy and friendly and whom have been trained very well. Really Impressed!

    Reviewed July 25, 2017
    9.6
    Exceptional
    Ngoc from Vietnam
    Family with teens
    Deluxe Emerald Bay View, Guest room, 1 King, Bay view
    Stayed 3 nights in April 2019

    Exceptional”

    Probably the best resort in Vietnam. Everything is almost perfect. Would love to come back in the future

    Reviewed May 01, 2019
    8.8
    Excellent
    Genevieve from United Kingdom
    Family with teens
    Emerald Bay View, Guest room, 1 King, Garden view, Balcony
    Stayed 6 nights in December 2017

    A concept hotel designed for the Asian market”

    In the words of the Deputy GM; this hotel was built for instagram. It's high on concept, but at the expense of longevity & has plumbing, mold & cracks to contend with already. Sadly the pools are in shadow by 3pm due to the position of the accommodation. The beach is beautiful but for us, too windy to use (a rare occurrence). Staff are charming and eager to please. They're still learning the art of 5 star service but are quick to remedy mistakes. Food is mixed. Breakfast delicious but the breakfast room is more akin with a crèche. Lunch can be slow but Red Rum & French & Co are good. Tempus fugit feels like a canteen as all large hotels struggle to achieve charm in their main dining area. The Chemistry lab is fun & a far nicer venue to eat in - but needs a bigger menu and its own kitchen. Room service was only 5/10 - nothing was replaced but once a call was made, things quickly rectified. All in all we were lucky to arrive in early days low occupancy & found corners to relax.

    Reviewed December 23, 2017
    9.6
    Exceptional
    Ngoc from Vietnam
    Family with teens
    Deluxe Emerald Bay View, Guest room, 1 King, Bay view
    Stayed 3 nights in April 2019

    Exceptional”

    Probably the best resort in Vietnam. Everything is almost perfect. Would love to come back in the future

    Reviewed May 01, 2019
    8.4
    Excellent
    Paul from United Kingdom
    Family with teens
    Stayed 5 nights in December 2017

    Beautiful Hotel, Great Location, poor F&B”

    Having heard so much about the hotel, the end result did not live up to the hype. Its a beautiful resort on a great beach but you have to chose the time to go carefully. My trip coincided with heavy winds making swimming in the sea impossible and the pool to cold to swim also. The F&B options for such a large resort and quite frankly well under average and the quality of the same less than average also.

    Reviewed December 28, 2017
    9.6
    Exceptional
    Thinh from United States
    Couple
    Emerald Bay View, Guest room, 1 King, Garden view, Balcony
    Stayed 2 nights in February 2020

    Anniversary”

    Bill Bensley is a real genius. His architecture's mind is amazing. We loved all the details of all the buildings. It sounds funny but we love all the bathroom's design. The breakfast buffet was amazing. You have to try the French toast and egg benedict (one of the best I've ever eaten). The beach was awesome (clean with silky sands). The staffs are very polite and tentative. We would give it a 10+ if the resort offered free shuttle from and back to the airport.

    Reviewed February 15, 2020
    10.0
    Exceptional
    Dang from Vietnam
    Group
    Stayed 1 night in April 2017

    I had wonderful feeling with JW Marriott during my stay. ”

    The resort is so nice with good facilities and very beautiful beach side. It's value for what I pay.

    Reviewed April 27, 2017
    10.0
    Exceptional
    Hui from Malaysia
    Couple
    Stayed 1 night in December 2017

    Best honeymoon stay ever”

    Very instagramable resort, variety of food choice, excellent stay

    Reviewed October 03, 2018
    7.6
    Very good
    Mai from Vietnam
    Couple
    Emerald Bay Front, Guest room, 1 King, Seafront, Beach front
    Stayed 3 nights in December 2017

    Good place to stay but need something to be perfect and precise!”

    In general, everything is good. the staff is very friendly and helpful. the sightseeing and facilities are very beautiful and modern. food is very delicious, fresh and they change everyday. However, if the resort could take care of small detail, they will be perfect. - Many resorts which have a lot of mosquitoes or something like that often prepare lotion for customers to avoid mosquitoes. The staff should introduce every activities of resort when the customer check in. On the last day when the customers are preparing to leave, the housekeeping should clean the room according to the schedule even when the cusstomers will check out at noon.

    Reviewed January 02, 2018
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    null