JW Marriott Phu Quoc Emerald Bay Resort & Spa
Newly built
Free Wi-Fi

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Bai Khem, Phu Quoc District, An Thoi Town, Bai Sao, Phu Quoc Island, Vietnam
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Emerald Bay View, Larger Guest room, 1 King or 2 Double - Bed JW Marriott Phu Quoc Emerald Bay Resort & Spa
Emerald Bay View, Larger Guest room, 1 King or 2 Double - Bed
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    Interior view JW Marriott Phu Quoc Emerald Bay Resort & Spa
    Emerald Bay View, Larger Guest room, 1 King or 2 Double - Bed JW Marriott Phu Quoc Emerald Bay Resort & Spa
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     JW Marriott Phu Quoc Emerald Bay Resort & Spa

    JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

    9.0
    Exceptional
    /10
    (195 reviews)See what guests said
    10.0
    Exceptional

    "Very instagramable resort, variety of food choice, excellent..."

    Hui J.

    -

    October 3, 2018

    9.4
    Exceptional cleanliness
    Recommended by 92% of guests

    Things you’ll love about JW Marriott Phu Quoc Emerald Bay Resort & Spa

    Things you'll love

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.5
    See map
    Excellent location
    Popular
    Nearby
  • Sao Beach2.83 km
  • Sung Duc Pagoda2.83 km
  • Ho Quoc Pagoda8.64 km
  • Long Beach12.76 km
  • Tranh Stream16.29 km
  • Su Muong Pagoda19.14 km
  • Sung Hung Pagoda21.59 km
  • Cao Dai Temple21.89 km
  • Dinh Cau Temple22.02 km
  • Da Ban Spring23.64 km
  • Value for money8.6
    Distance to city center30km
    Location rating8.5
    Nearest airportPhu Quoc International Airport (PQC) - Vietnam
    Distance to airport14.9 km

    Rooms available at JW Marriott Phu Quoc Emerald Bay Resort & Spa

    1 Bedroom Villa, 1 King, Garden view, Private pool
    1 Bedroom Villa, 1 King, Garden view, Private pool
    ...
    • Room size: 180 m²/1938 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Lamarck House, Residence, Seafront
    Lamarck House, Residence, Seafront
    ...
    • Room size: 53 m²/570 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Turquoise, Suite, 1 King, Sofa bed, Seafront, Balcony
    Turquoise, Suite, 1 King, Sofa bed, Seafront, Balcony
    ...
    • Room size: 90 m²/969 ft²
    • Sea view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    3 Bedroom Villa, Garden view, Private pool
    3 Bedroom Villa, Garden view, Private pool
    ...
    • Room size: 140 m²/1507 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Emerald Bay View, Larger Guest room, 1 King or 2 Double
    Emerald Bay View, Larger Guest room, 1 King or 2 Double
    ...
    • Room size: 53 m²/570 ft²
    • Garden view
    • 2 double beds and 1 king b...
    Enter dates to see prices
    Emerald Bay Front, Larger Guest room, 1 King or 2 Double
    Emerald Bay Front, Larger Guest room, 1 King or 2 Double
    ...
    • Room size: 53 m²/570 ft²
    • Sea view
    • 2 double beds and 1 king b...
    Enter dates to see prices
    Le Jardin, Larger Guest room, 1 King or 2 Double, Sea view
    Le Jardin, Larger Guest room, 1 King or 2 Double, Sea view
    ...
    • Room size: 53 m²/570 ft²
    • Garden view
    • 2 double beds and 1 king b...
    Enter dates to see prices
    Deluxe Emerald Bay View, Larger Guest room, Bay view
    Deluxe Emerald Bay View, Larger Guest room, Bay view
    ...
    • Room size: 53 m²/570 ft²
    • Bay view
    • 2 double beds or 1 king be...
    Enter dates to see prices
    Rue De Lamarck, Suite, 1 King or 2 Double, Resort view
    Rue De Lamarck, Suite, 1 King or 2 Double, Resort view
    ...
    • Room size: 61 m²/657 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    EXDS
    EXDS
    ...
      Enter dates to see prices
      Have a question for JW Marriott Phu Quoc Emerald Bay Resort & Spa?

      What people love about JW Marriott Phu Quoc Emerald Bay Resort & Spa

      • 9.6
        Exceptional

        "Bed is comfortable and room is spacious."

        mohamad

        |

        November 21, 2018

      • 9.2
        Exceptional

        "A truly wonderful experience - room, facilities, service and location are 5 star ++."

        Frank

        |

        December 23, 2017

      • 8.8
        Excellent

        "Food is amazing good."

        Wan F.

        |

        June 24, 2017

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      More about JW Marriott Phu Quoc Emerald Bay Resort & Spa

      More about JW Marriott Phu Quoc Emerald Bay Resort & Spa

      9.6
      Exceptional

      "Overall the service is excellent."

      mohamad

      |

      November 21, 2018

      An overview

      Show less

      What they offer

      8.4
      Excellent

      "Its a beautiful resort on a great beach but you have to chos..."

      Paul

      |

      December 28, 2017

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of JW Marriott Phu Quoc Emerald Bay Resort & Spa from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (195)Booking.com Reviews (294)
      9.0
      /
      10
      Exceptional
      Cleanliness9.4
      Facilities9.4
      Location8.5
      Service9.2
      Value for money8.6
      All languages
      All guests (195)
      All room types
      Showing 77 verified guest comments
      1234
      9.6
      Exceptional
      Ngoc from Vietnam
      Family with teens
      Deluxe Emerald Bay View, Larger Guest room, Bay view
      Stayed 3 nights in April 2019

      Exceptional”

      Probably the best resort in Vietnam. Everything is almost perfect. Would love to come back in the future

      Reviewed May 01, 2019
      9.6
      Exceptional
      Ngoc from Vietnam
      Family with teens
      Deluxe Emerald Bay View, Larger Guest room, Bay view
      Stayed 3 nights in April 2019

      Exceptional”

      Probably the best resort in Vietnam. Everything is almost perfect. Would love to come back in the future

      Reviewed May 01, 2019
      10.0
      Exceptional
      SEUNG from South Korea
      Family with young children
      Emerald Bay View, Larger Guest room, 1 King or 2 Double
      Stayed 2 nights in April 2019

      The best hotel among I've experienced!”

      I 've stayed at this hotel for 3 days with my mom and baby. When we arrived, staffs welcomed us with warmhearts. All the facilities and restaurants are so clean and nice and lots of staffs were managing gardens in the resort so hard. Swimming pool and connected beach were so clean and well-managed. Above all, we were so impressed by attitude and mind of the staffs. University Tour program was so exciting! And I would like thank staffs who saw us off and took a picture for us when we left. I wish to visit Marriot Phu Quoc again soon!

      Reviewed April 11, 2019
      9.6
      Exceptional
      mohamad from Malaysia
      Group
      Emerald Bay View, Larger Guest room, 1 King or 2 Double
      Stayed 1 night in November 2018

      ‘Overall a wonderful experience with excellent service provided by all the staff.’”

      Overall the service is excellent. From the concierge, the front desk and all the staff that we interact with. Bed is comfortable and room is spacious. The room lighting is good too as we are able to choose if we want a brighter room or left it dim. Varieties of option for breakfast and their croissant is to delicious; light, flaky and warm.

      Reviewed November 21, 2018
      10.0
      Exceptional
      Kah from Malaysia
      Couple
      Emerald Bay Front, Larger Guest room, 1 King or 2 Double
      Stayed 4 nights in September 2018

      Excellent experience staying!!”

      I have my girlfriend celebration. The staff answer my email patiently and nice. Provide me the best service. During the stay, staff is very friendly, passion, and treating me as VVIP. I love their altitude. Also, free upgrading of my room is quite surprising me and my gf. It is a good gift for us. The facility is good and giving us a good spending moment all the time. Restaurant provides delicious food and good service. But only there are many flies when we visited the red rum restaurant at second time. Suprisedly, the celebration night dining at beach is good experience, it gives us a good memory. Spa is also providing good quality and the service as well. Although weather is rainy all the time, but overally, we are still enjoying the trip at all. Overall : Me and my gf love this trip very very much.

      Reviewed September 17, 2018
      10.0
      Exceptional
      Andy from Vietnam
      Couple
      Emerald Bay View, Larger Guest room, 1 King or 2 Double
      Stayed 2 nights in May 2019

      Perfect”

      Nice

      Reviewed May 13, 2019
      10.0
      Exceptional
      Tan from Vietnam
      Couple
      Deluxe Emerald Bay View, Larger Guest room, Bay view
      Stayed 1 night in March 2019

      Good”

      Good

      Reviewed March 31, 2019
      8.4
      Excellent
      My from Singapore
      Family with young children
      Emerald Bay View, Larger Guest room, 1 King or 2 Double
      Stayed 1 night in April 2018

      Beautiful resort, a must go when visiting Phu Quoc”

      Pros: unique architecture, every corner is photogenic. Staff are very polite and helpful Cons: too many bugs outside (balcony area) but unavoidable when the beach & trees are nearby The shell shaped pool is way too small, i felt cheated. Restaurant service needs major improvement. We waited 1hr+ for food. Breakfast buffet is good though. Overall, it’s a must to visit this hotel for photos but I wont come back.

      Reviewed May 05, 2018
      8.4
      Excellent
      Paul from United Kingdom
      Family with teens
      Stayed 5 nights in December 2017

      Beautiful Hotel, Great Location, poor F&B”

      Having heard so much about the hotel, the end result did not live up to the hype. Its a beautiful resort on a great beach but you have to chose the time to go carefully. My trip coincided with heavy winds making swimming in the sea impossible and the pool to cold to swim also. The F&B options for such a large resort and quite frankly well under average and the quality of the same less than average also.

      Reviewed December 28, 2017
      9.6
      Exceptional
      bruce from New Zealand
      Couple
      Stayed 2 nights in July 2017

      One of the best!”

      Amazing planning went into the design and layout of this fantastic resort (university). The resort is spacious and cleverly decorated, the beach is nestled into a beautiful cove with clean calm waters. The gym, water sports and other facilities are great. Food was great as was the chemistry bar with live music. Top this off with staff who are happy and friendly and whom have been trained very well. Really Impressed!

      Reviewed July 25, 2017
      9.2
      Exceptional
      jonathan from United States
      Business traveler
      Stayed 1 night in July 2017

      Exceptional”

      The property developer had destroyed the whole section of the forest to build the hotel. It's unethical and JW Marriott should abide by their Environmental code to not parternship with the property owner.

      Reviewed July 03, 2017
      8.8
      Excellent
      Hang from Vietnam
      Family with teens
      Deluxe Emerald Bay View, Larger Guest room, Bay view
      Stayed 2 nights in February 2019

      excellent stay ”

      great architecture, good staff. will come back again!

      Reviewed February 11, 2019
      10.0
      Exceptional
      Hui from Malaysia
      Couple
      Stayed 1 night in December 2017

      Best honeymoon stay ever”

      Very instagramable resort, variety of food choice, excellent stay

      Reviewed October 03, 2018
      8.4
      Excellent
      PO from Hong Kong
      Couple
      Deluxe Emerald Bay View, Larger Guest room, Bay view
      Stayed 3 nights in August 2018

      It is a nice hotel”

      It is a nice hotel with outstanting hospitality and catering services. The staff there is attentive.

      Reviewed August 13, 2018
      9.2
      Exceptional
      Frank from Ireland
      Family with teens
      Stayed 6 nights in December 2017

      Absolute wonderful experience with a wrinkle”

      The hotel itself bypasses all expectations. A truly wonderful experience - room, facilities, service and location are 5 star ++. Unfortunately, all is let down by F&B. Food is nothing short of a disaster. Over 6 nights we had one good dish because we persuaded the chef to prepare something different for us (they also did not charge...thanks). However, with the sole exception of breakfast the food was truly bad and on one occasion we ended up on the toilet for most of the night. Also, if you like Schweppes Tonic with your Gin, well, it may be on the menu but since the hotel signed an exclusive with Pepsi you can only have Everest Tonic - perfect if you like it sweet :-( For a truly 5 star hotel.....hmm. c'mon JW, I know you can do better. We are looking forward to going back...once the F&B gets sorted.

      Reviewed December 23, 2017
      8.8
      Excellent
      Genevieve from United Kingdom
      Family with teens
      Emerald Bay View, Larger Guest room, 1 King or 2 Double
      Stayed 6 nights in December 2017

      A concept hotel designed for the Asian market”

      In the words of the Deputy GM; this hotel was built for instagram. It's high on concept, but at the expense of longevity & has plumbing, mold & cracks to contend with already. Sadly the pools are in shadow by 3pm due to the position of the accommodation. The beach is beautiful but for us, too windy to use (a rare occurrence). Staff are charming and eager to please. They're still learning the art of 5 star service but are quick to remedy mistakes. Food is mixed. Breakfast delicious but the breakfast room is more akin with a crèche. Lunch can be slow but Red Rum & French & Co are good. Tempus fugit feels like a canteen as all large hotels struggle to achieve charm in their main dining area. The Chemistry lab is fun & a far nicer venue to eat in - but needs a bigger menu and its own kitchen. Room service was only 5/10 - nothing was replaced but once a call was made, things quickly rectified. All in all we were lucky to arrive in early days low occupancy & found corners to relax.

      Reviewed December 23, 2017
      10.0
      Exceptional
      almog from Israel
      Couple
      Stayed 1 night in October 2017

      Amazing!!!”

      Best hotel i've ever been in The decore of the 1920 made so well with attiontion to every little detail The service was beyond what i could imagine The breakfast is the best I've ever eaten, huge verity for everyone The beach so clean and beautiful Highly recommend

      Reviewed October 16, 2017
      8.8
      Excellent
      Wan from Taiwan
      Family with young children
      Stayed 4 nights in June 2017

      New hotel still under construction. ”

      - New hotel - great breakfast - lot of activities/class but should have more activities between 10am-3pm when the sun is hot and can't go out to swim - not a very big hotel and many areas still under construction - beach is very calm. Good for kids. But if you like waves, it doesn't have. - close to town - staff are very friendly and helpful - buggy sometimes take ages to wait for. - food is amazing good. Value for money - rented a car for 4 hours to visit bee farm, pearl farm, pepper farm, fresh seafood lunch at fish man village. Great experience. If you book through Agoda for this hotel, always be careful that you may pay higher price if you lock your booking too early. If you can cancel your booking, always check the latest price before the cancellation period.

      Reviewed June 24, 2017
      10.0
      Exceptional
      Parin from Thailand
      Couple
      Emerald Bay View, Larger Guest room, 1 King or 2 Double
      Stayed 2 nights in April 2018

      Many activities that are really interesting offered from hotel.”

      Everything is designed completely in detail. But should have sound speaker at terrace of the room too. It will be great!

      Reviewed April 14, 2018
      10.0
      Exceptional
      Phú
      Couple
      Stayed 3 nights in December 2017

      good”

      good

      Reviewed December 29, 2017
      1234
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      JW Marriott Phu Quoc Emerald Bay Resort & Spa
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      • Excellent location
      • Sao Beach