JW Marriott Phuket Resort & Spa
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JW Marriott Phuket Resort & Spa

231 Moo 3, Mai Khao, Phuket, Thailand, 83110
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Deluxe Garden, Guest room, 1 King, Garden view JW Marriott Phuket Resort & Spa
Deluxe Garden, Guest room, 1 King, Garden view
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    JW Marriott Phuket Resort & Spa Reviews

    8.6
    Excellent
    /10
    (1029 reviews)See what guests said
    8.8
    Excellent

    "the service is superb."

    Tsui C.

    -

    June 26, 2017

    9.0
    Exceptional cleanliness
    Recommended by 88% of guests

    Things you’ll love about JW Marriott Phuket Resort & Spa

    Things you'll love

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.9
    See map
    Better than 94% of properties in Phuket
    Very good location
    Popular
    Nearby
  • Surin Beach21.22 km
  • Phuket Fanta Sea23.37 km
  • Kamala Beach23.47 km
  • Patong Beach30.22 km
  • Wat Chalong35.82 km
  • Karon Beach35.84 km
  • Phuket Big Buddha37.69 km
  • Kata Beach38.4 km
  • Nai Harn Beach43.36 km
  • Promthep Cape45.32 km
  • This property is in high demand!

    Last booked 5 hours ago | 10 travelers are looking at this property right now

    Value for money8.3
    Distance to city center45 km
    Location rating7.9
    Nearest airportPhuket International Airport (HKT)
    Distance to airport6.6 km

    Rooms available at JW Marriott Phuket Resort & Spa

    9.0
    Excellent
    Room comfort & quality
    Royal Villa, 2 Bedroom Villa, Oceanfront, Private pool
    Royal Villa, 2 Bedroom Villa, Oceanfront, Private pool
    ...
    • Ocean view
    • Balcony/terrace
    • 2 king beds
    Enter dates to see prices
    Ocean Front Family Pool, Suite, Plunge pool
    Ocean Front Family Pool, Suite, Plunge pool
    ...
    • Room size: 250 m²/2691 ft²
    • Ocean view
    • 2 double beds and 1 king be...
    Enter dates to see prices
    Deluxe Family Terrace, Guest room, 1 King or 2 Double
    Deluxe Family Terrace, Guest room, 1 King or 2 Double
    ...
    • Room size: 63 m²/678 ft²
    • Garden view
    • 3 king beds and 1 super kin...
    Enter dates to see prices
    Deluxe Terrace, Guest room, 1 King , Garden view
    Deluxe Terrace, Guest room, 1 King , Garden view
    ...
    • Room size: 67 m²/721 ft²
    • Garden view
    • 1 king bed or 2 double beds
    Enter dates to see prices
    Deluxe Sea View, Guest room, 1 King or 2 Double, Balcony
    Deluxe Sea View, Guest room, 1 King or 2 Double, Balcony
    ...
    • Room size: 51 m²/549 ft²
    • Sea view
    • 1 king bed or 2 double beds
    Enter dates to see prices
    Deluxe Pool Terrace, Guest room, 1 King or 2 Double
    Deluxe Pool Terrace, Guest room, 1 King or 2 Double
    ...
    • Room size: 63 m²/678 ft²
    • Pool view
    • 1 king bed or 2 double beds
    Enter dates to see prices
    Deluxe Garden, Guest room, 1 King, Garden view
    Deluxe Garden, Guest room, 1 King, Garden view
    ...
    • Room size: 51 m²/549 ft²
    • Garden view
    • 1 king bed or 2 double beds
    Enter dates to see prices
    Two-Bedroom Villa with Private Pool
    Two-Bedroom Villa with Private Pool
    ...
    • Balcony/terrace
    • 3 bathrooms
    • 1 king bed or 1 king bed or...
    Enter dates to see prices
    Ocean Front Suite, 1 Bedroom Suite, 1 King, Whirlpool
    Ocean Front Suite, 1 Bedroom Suite, 1 King, Whirlpool
    ...
    • Room size: 169 m²/1819 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Ocean Front Pool, 1 Bedroom Suite, 1 King, Plunge pool
    Ocean Front Pool, 1 Bedroom Suite, 1 King, Plunge pool
    ...
    • Room size: 187 m²/2013 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices

    What people love about JW Marriott Phuket Resort & Spa

    • 9.2
      Exceptional

      "Pro: nice beach and kid pool."

      LIM

      |

      August 25, 2018

    • 7.2
      Very good
      Breakfast

      "(breakfast), room, staff and vistas."

      Hau M.

      |

      April 26, 2017

    • 8.4
      Excellent
      Staff 

      "The hotel staff is very helpful and friendly."

      Choi Y.

      |

      June 8, 2017

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    More about JW Marriott Phuket Resort & Spa

    More about JW Marriott Phuket Resort & Spa

    9.6
    Exceptional

    "We stayed there for 4 days, really enjoy the facilities and..."

    Huimin

    |

    January 26, 2018

    An overview

    Show less

    What they offer

    8.4
    Excellent

    "Hotel and Facilities are really nice."

    Naoto

    |

    August 16, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of JW Marriott Phuket Resort & Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1029)Booking.com Reviews (1203)
    8.6
    /
    10
    Cleanliness9.0
    Facilities9.0
    Location7.9
    Room comfort and quality9.0
    Service9.0
    Value for money8.3
    All languages
    All guests (1029)
    All room types

    Show reviews that mention 

    Showing 880 verified guest comments
    12345
    10.0
    Exceptional
    STEPHAINE from Malaysia
    Family with young children
    Deluxe Garden, Guest room, 1 King, Garden view
    Stayed 4 nights in October 2018

    Good Hotel, Near from the Airport.... loved our stay.”

    We stayed at this hotel last October with my (then) 7 month old baby and we had the best stay. Our trip was cut short because of an emergency back home but for the 48 hours that we were there, we truly enjoyed ourselves. The hotel breakfast had a wide variety of choices. The chef was so nice to specially prepare baby food for my baby. One incident that I felt was very impressive was when my helper dropped baby utensils on the floor, a staff was so quick to took it and clean it for us and even sanitised it with hot water before returning them to us. I was so impressed with how helpful and considerate they staff were I love the fact that the hotel is pretty close to the airport. I really cannot fault this hotel except for one issue whereby there are staff that vigorously promotes the vacation club membership to a point that it got very very irritating. They would literally harrase you and chase after you. I think that was quite of a turn off, after all we were there for vacation.

    Reviewed March 14, 2019
    5.6
    JOSEPH from Singapore
    Family with young children
    Deluxe Garden, Guest room, 1 King, Garden view
    Stayed 5 nights in April 2019

    Too old, smelly and nothing has changed over 18yrs”

    Overpriced on all food and beverage facilities, rooms already very expensive being JW name etc’, the F&B is just outrageously expensive and not justified. The resort is isolated with limited options around with just Tuttle village available, how often can u eat the same thing?!. The hotel has little to offer and it’s just too far to go anywhere else. Transportation very expensive and also not justified, this is Thailand, if taxi is costing like London what’s the point to come to this location? Rates outside the hotel and nearby beaches are much more reasonable and affordable, hotels are newer too. Need to stay current if wish to compete and attract returning visitors. We had bad experience with waiting for our rooms (02) till 5pm when we arrived at 11am and check In Time is latest 3pm, and all we got was ‘sorry’ we are doing our best. The room received was smelly, moist and mold smell from bedsheets made us cough for 3 days, all we were offered was again an Aroma burner...

    Reviewed April 09, 2019
    9.2
    Exceptional
    Jisong from South Korea
    Family with teens
    Deluxe Garden, Guest room, 1 King, Garden view
    Stayed 2 nights in August 2018

    Perfect as Always”

    If you want some pampering then you came to the right place. You'll find everything you need right on the premises. They have programs to keep kids and adults occupied all throughout the week. If you venture a bit outside the hotel gates toward the main road, you'll find a convenience store that holds everything that siam deli/hotel convenience store does not. However, if you are looking to explore the island I would recommend choosing a hotel in the Patong area as it is closer to all of the main attractions. I usually book 3 hotels: 1 in Patong to go shop/explore Phuket, 1 in Phi Phi for the beautiful sea, and JW Marriott Phuket at the very end (we don't like to stay in one place for too long).

    Reviewed October 03, 2018
    10.0
    Exceptional
    laura from Malaysia
    Family with young children
    Deluxe Garden, Guest room, 1 King, Garden view
    Stayed 2 nights in September 2018

    Relaxing trip in phuket”

    Is a must stay in Marriott because of good environment and service ! Another thing is near Kin Dee Restaurant which is a really 5 star chef in Phuket so you may order authentic Thai food and ask for deliver directly to hotel , you will not regret if you are staying here

    Reviewed September 29, 2018
    8.4
    Excellent
    Naoto from Japan
    Couple
    Deluxe Garden, Guest room, 1 King, Garden view
    Stayed 2 nights in June 2018

    Bad Staff”

    Hotel and Facilities are really nice. Time I stay here is season of russia world cup and able to watch in bar at ground floor which is also fun although it is rainy season. But almost all of staff are not nice and which gives me really bad impression. I'd rather stay different hotel than stay here if I pay same price.

    Reviewed August 16, 2018
    8.8
    Excellent
    Chang from Hong Kong
    Family with young children
    Deluxe Sea View, Guest room, 1 King or 2 Double, Balcony
    Stayed 3 nights in May 2019

    Family long weekend getaway”

    Excellent hotel. Very kids friendly and will certainly go back again

    Reviewed May 20, 2019
    10.0
    Exceptional
    Richard from Canada
    Family with young children
    Deluxe Garden, Guest room, 1 King, Garden view
    Stayed 7 nights in March 2019

    fantastic, relaxing”

    perfect location breakfast spectacular - food, options and staff restaurants and bars great play room a little disappointing

    Reviewed April 24, 2019
    9.2
    Exceptional
    Lay from Malaysia
    Solo traveler
    Stayed 3 nights in September 2017

    Best Hotel You Can Find in Phuket!”

    Love the Staff!!! They made my vacation time one of the most memorable by far. Go to any outlet, I was served like VIPs! It's not just about smiles, but they are pleasantly personal, not going overboard, but caring. Even those taking care of us from housekeeping were friendly and accommodating to my needs. Celebrated my birthday there and got such a Surprise with a Birthday cake sent to my room, when I already had one given by the Chef from the Grill Restaurant where I had my dinner in that outlet. The pools are great and you have at least 3 big ones to choose from. Good, clean beach. Location is quite a way from downtown and if it's peace you are wanting, then this great hotel is what you are looking for.

    Reviewed April 28, 2018
    10.0
    Exceptional
    ron from United States
    Couple
    Stayed 3 nights in July 2017

    The best hotel in Thailand!!”

    The resort is above and beyond, the service of the front desk manager and her boss was amazing we had a problem with our reservation and they solved it for us to our full satisfaction. We could not swim in the beach because of the high waves season

    Reviewed February 16, 2018
    10.0
    Exceptional
    vaishal from Singapore
    Family with young children
    Stayed 3 nights in December 2017

    Nice hotel ”

    The front desk staff helped us to upgrade the rooms. All the staff was very nice I would say superb in hospitality. As I am an Indian and vegetarian I would like to request that if they can have few more option in Indian vegetarian dishes . Even in breakfast they specially made some Indian veg dishes for us upon request. But overall it was a fantastic stay. 10/10 .

    Reviewed December 23, 2017
    9.2
    Exceptional
    DONNA from Australia
    Couple
    Stayed 2 nights in September 2017

    Exceptional”

    A perfect spot to kick back and relax. My wife and I stayed for 2 nights to break up our flight back from Europe and totally enjoyed it. Great resort, great staff and the absolutely best food in Phuket.

    Reviewed October 14, 2017
    9.2
    Exceptional
    Karen from Singapore
    Family with young children
    Stayed 3 nights in May 2017

    Home away from home ”

    Love this hotel. Excellent facilities. Kids spent a long time in the pool. Excellent excellent breakfast. I love the spread for breakfast. That's what I look forward to every morning. Try the various types of juices! Sliced mangoes are available. They don't come cheap in the supermarket. Try their beverages as well. Ask for Thai Iced Tea with less sugar.

    Reviewed June 30, 2017
    8.8
    Excellent
    Tsui from Singapore
    Family with teens
    Stayed 6 nights in June 2017

    ❤️JW Marriott Never Fails Me❤️”

    This is my 3rd visits at this hotel. I love everything here. I guess the only downside is the weather😩My two girls are 12 and 17. And they love the food @SiamDeli and the massage @MandaraSpa and not forgetting the PRIVATE beach. True enough, the price might be higher than outside where you are dining in or looking for a massage package. But the service is superb. You have to try it and experience it. I'm not exaggerating. I'm definitely coming back to this place if I'm visiting Phuket again.

    Reviewed June 26, 2017
    8.4
    Excellent
    Choi from Singapore
    Family with teens
    Stayed 3 nights in June 2017

    Nice relaxing holiday”

    The hotel staff is very helpful and friendly. We arrived at the hotel early and our room was ready by 11am. I got lost a few times in the hotel's sprawling complex and was directed to my destination by the ever helpful staff each and every time. By the second day, the restaurant staff could remember our drink orders for breakfast! The hotel room is big, spacious and clean, more than enough to accommodate 2 adult and a teenager. Breakfast at the Marriott cafe was sumptuous, with a good spread of western and local food and plenty of fruits. There are a total of 3 pools in the compound so there's no overcrowding problem. It's a good place to rest and relax. However, the downside of this place is, it's not near to any shopping Malls and other than the lobby lounge, there's no nightlife in the vicinity. I would strongly recommend this hotel if you are looking for a place to chill out or spend quality time with family members but not if you are looking for shopping or excitement.

    Reviewed June 08, 2017
    10.0
    Exceptional
    sook from Malaysia
    Family with young children
    Stayed 4 nights in December 2016

    Awesome stay in JW Marriott”

    I have stayed in many hotels around the world and this is the best so far in terms of service. Nothing to find fault and I would definately return again! My sincere thanks to all the staff there for providing us such an awesome and memorable holiday in Phuket!

    Reviewed December 19, 2016
    10.0
    Exceptional
    Zehra from Pakistan
    Couple
    Stayed 1 night in September 2016

    Good for families & for a short stay”

    I think if youre a family its a great place. They have lots of family activities. Their Thai restaurants isn't great. It has zero atmosphere & ambiences. The lighting is terrible. The food isn't great & eh prices are quite high. The lobby bar is quite nice. the rooms are very spacious. The gym & the pool are great.

    Reviewed October 22, 2016
    8.0
    Excellent
    Michael from Australia
    Couple
    Stayed 2 nights in August 2016

    Nice”

    This was our first time to Phuket and unfortunately the weather was not great. The resort is very big and spread over a wide area, facilities were well maintained, room was clean and the breakfast was excellent. We ate dinner at the resort in the Grill and the Thai restaurants. Food was good, however, price was a little higher than expected. The resort caters well for children, as such you have to deal with screaming children in the restaurants at hours well past their bedtime, I guess that is what you have to expect now a days. An adults only restaurant would be nice. As a middle aged couple with no children it would not be my ideal place to spend couple time. But if you have children it would probably be ideal.

    Reviewed August 19, 2016
    9.3
    Exceptional
    Chi from Vietnam
    Family with young children
    Stayed 1 night in February 2016

    Lovely place to stay in Phuket”

    Landscape, lobby area, swimming pool

    Excelent resort with 3 swimming pools with different style, make us to explore. Very good landscape, beautiful architecture, spacious rooms. Food is delicious, noted that kid menu big enough for adult. Nothing disappointed to stay here.

    Reviewed February 22, 2016
    9.0
    Exceptional
    Derek from United States
    Family with young children
    Stayed 2 nights in July 2015

    Great long weekend getaway”

    Siam Deli, Children's pool, Service

    We had a short but excellent stay at the JW Marriott Phuket Resort & Spa. We had been to Krabi (nearby Phuket) before and so had experienced many of the things that are unique to this part of coastal Thailand. So we were happy to spend all of our three days on the resort grounds, including the private beach. The sea was too choppy for swimming, but provides an amazing backdrop for sunsets, and the beach is clean and not crowded. The JW Marriott's pools overlook the sea as well, and cater to all types of interests (e.g., shallow areas for babies, slide for kids, progressively deeper sections for those who want to swim, and a swim up bar). The best part of our stay might be the food-- we did not try the higher end dinner restaurants, mostly because we were happy with the offerings at the Siam Deli. The baked goods stood out in particular, and most were featured at the breakfast buffet each morning. Finally, the kids' club was a nice option to get our two kids (5 and 2 y.o.) out of the sun but still out of the hotel room.

    Reviewed July 09, 2015
    9.3
    Exceptional
    Soon from Malaysia
    Family with young children
    Stayed 2 nights in June 2015

    luxury, comfy hotel”

    kids club is fantastic

    We were very impressed with their kids club activities, my children aged 6 & 10 were thrilled by the programs eg circus training, dessert making, art & craft, thai dancing etc. They also have good activities for adults such as yoga, thai boxing, thai cooking. Hotel room is very clean and cozy. Food & pastry in Siam Deli restaurant are very delicious and the price is reasonable too. Only thing i can complain is it is too far from the town.

    Reviewed June 19, 2015
    12345
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    JW Marriott Phuket Resort & Spa
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    • Very good location
    • Surin Beach