Excellent 8.6
Based on 749 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 749 reviews
  • Cleanliness 9.1
  • Facilities 8.9
  • Location 7.9
  • Room comfort and quality 9.0
  • Service 9.0
  • Value for money 8.2
  • Food and dining 8.4
Sort by

Bartosz from Poland
Family with older children
Deluxe Terrace
Stayed 2 nights in September 2015
Good hotel but disappoiting dinning experience
Facilities, Spa was excellent, nights entertainment
Room can get stuffy at times but stay overall positive and relaxing. Dinner experience was massively spoiled as ordered food did not arrive together (15 min between each of three dishes we ordered), green curry was not prepared as requested (thick & creamy but diluted and watery; it was sent back to kitchen 3x). As consolation Manager sent (old) fruit to the room which made things worse. That evening I felt my Family was not taken care off at all and that is what I expect from a five star establishment. Hope this feedback help improve their services going forward. Thank you
Reviewed September 21, 2015

Faraaz from Bangladesh
Family with young children
Deluxe Sea View
Stayed 2 nights in September 2015
Good hotel to relax, not good for beach
Resort Facility
Overall the stay was good, but there was no beach experience, as it was completely empty with no chairs, or activities. Also, a resort should be always have its restaurants open for people to enjoy any food during the day. All the restaurants were closed after 3 and reopened at 6 PM. The restaurants should be open any time during the day.
Reviewed September 15, 2015

Kelly from United States
Family with young children
Deluxe Garden View
Stayed 2 nights in September 2015
Great for Kids!
Kids Pool, Staff friendliness, Deli with Bakery + Goodies
Great, will come again!
Reviewed September 14, 2015

Olalekan from Nigeria
Family with young children
One-Bedroom Suite
Stayed 2 nights in September 2015
Great weekend at JW Marriott resort and spa phuket
great view, great room and warm staff
Wonderful
Reviewed September 14, 2015

Zi from China
Family with older children
Deluxe Sea View
Stayed one night in September 2015
Relaxing resort
Relaxing, beach, service
Reviewed September 14, 2015

Ma from Philippines
Couple
Deluxe Garden View
Stayed 3 nights in August 2015
relax, calm and sea
The Spa, The Location, service
A relaxing but revitalizing although short stay.
Reviewed September 14, 2015

W. from Australia
Family with young children
Deluxe Garden View
Stayed 4 nights in September 2015
Didn't live up to expectations
Decor is outdated and tired. Our villa was dark and damp. The gardens where thick therefore the was no view or breeze.
Reviewed September 12, 2015

david from China
Family with young children
Deluxe Terrace
Stayed 4 nights in August 2015
Staffs are very nice and alert
cleanliness, service, facilities are excellent
Reviewed August 17, 2015

Saad from Singapore
Family with young children
Deluxe Terrace
Stayed 5 nights in August 2015
Staying with kids
Great property, good pools great food. Staff is excellent. Spa is the best. Children's play area is somewhat underwhelming. Marriott needs to think harder how they can make the play are more fun.
Reviewed August 16, 2015

Wilson from United Kingdom
Family with older children
Deluxe Terrace
Stayed 4 nights in July 2015
Excellent family hotel, nice facilities but far
Pool, Spa and Food
Excellent stay, plenty to do in the hotel.
Reviewed August 06, 2015


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: