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JW Marriott Shenzhen
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8.0 Very good location
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8.0Location
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Excellent
From 119 reviewsSee what guests said
8.5
  • Airport transfer

  • 700 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

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Room choices
Deluxe Superior 1 King or 2 Double
...
  • City view
  • 56 m²/603 ft²
  • 2 double beds and 1 king be...
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Club level King or Double
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  • City view
  • 44 m²/474 ft²
  • 2 double beds and 1 king be...
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Studio King or Double
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  • City view
  • 44 m²/474 ft²
  • 1 king bed
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King or Double
...
  • City view
  • 44 m²/474 ft²
  • 2 double beds and 1 king be...
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1 Bedroom Executive Suite King Bed
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  • City view
  • 44 m²/474 ft²
  • 1 king bed
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Executive level Larger King or Double
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  • City view
  • 44 m²/474 ft²
  • 2 double beds and 1 king be...
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Junior Suite King or Double
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  • City view
  • 44 m²/474 ft²
  • 1 king bed
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JW Marriott Suite with Executive Lounge Access
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  • 88 m²/947 ft²
  • Bathtub
  • 1 king bed
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Deluxe Premium Double or Twin Room
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  • 59 m²/635 ft²
  • Shower and bathtub
  • 2 single beds or 1 super ki...
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Verified guest reviews

Agoda Reviews (119)
Filter by guest type:
Cleanliness9.0
Facilities8.6
Location8.0
Room comfort and quality8.9
Service8.9
Value for money8.2
Provided by verified guests of Agoda
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Club level King or Double
Deluxe Superior 1 King or 2 Double
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Showing 99 verified guest comments
12345
8.4
Crystal from Singapore
Business traveler
Deluxe Superior 1 King or 2 Double
Stayed 1 night in August 2017
Nice Room, great service
Location is alright. Doesn't seem to have much to explore compared to being in Futian CBD district if you are here for business. There are more food options there. Overall hotel room is great, great service. Comfortable I would say.
Reviewed September 03, 2017
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8.0
Naomi from Hong Kong
Couple
Deluxe Superior 1 King or 2 Double
Stayed 1 night in August 2017
90
Pillows too soft, should improved.
Reviewed August 05, 2017
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10.0
Ee from Singapore
Business traveler
Deluxe Superior 1 King or 2 Double
Stayed 3 nights in July 2017
Great business hotel
A great business hotel.
Reviewed July 21, 2017
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6.8
WINGYIN from Hong Kong
Group
Deluxe Superior 1 King or 2 Double
Stayed 1 night in July 2017
Nice hardware, service to be improved
The hotel is not located at city Centre. The decoration is very "Golden" which is very Chinese. Staff service is not that good and need to be improved. Breakfast is ok as there are a variety of food.
Reviewed July 19, 2017
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4.4
Chayut from Thailand
Business traveler
Deluxe Premium Double or Twin Room
Stayed 1 night in June 2017
Acceptable
This hotel is rediculous: location is bad, no surrounding amenities, many rooms have pillar in the middle of the room (the building wasn't intended design as hotel but previously built for office building, receptions made a lot of booking mistake, restaurants are so-so, breakfast areas are too packed and not much space to walk!
Reviewed June 26, 2017
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3.2
Leandro from Argentina
Business traveler
Deluxe Superior 1 King or 2 Double
Stayed 2 nights in October 2016
Disappointment and bad experience
The location and cleaning is OK, but they gave me a room at the end of the corredor with no WIFI or desk. As i needed both for working, i asked for a change, but the took more than 3 hours to give me an answer! Futhermore they said the hotel was completly booked with no other rooms available. After i complaint more, they change me to a room even worst with a wooden table over my matress, when i asked them to took it, they have not came, so i have to do it myself! No recommended, there are much better places for the same money or less!!
Reviewed November 10, 2016
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6.4
Daniel from United Kingdom
Couple
Deluxe Superior 1 King or 2 Double
Stayed 1 night in November 2016
disappointed
I booked Marriot Shenzhen for 2 reasons: 1. good name of 5 star Marriot international hotel brand 2. very high coustomer review the mainly problem is on the management of hotel - seems not enough staff for breakfast service, lack of food supply (the breakfast time is supposed till 11:00 on Sunday, but 9:30 many foods were run out and no refilled until customer complain..), the bread is hard looks not fresh ! the last, when we check-out, we were charged again (we booked with Agoda with pre-paid) and the staff said we signed the room rate on the paper when we checked in - the supervisor of her explained saying actually it's system problem, our booking recored was not updated in the system probably - this is serious ! Anyway, very disappointed with Marriot Shenzen, and wondering some of customer review are 'fake', I've just noticed some of review just simply saying 'great' then scrolling 10 !
Reviewed November 07, 2016
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8.4
Siu from Hong Kong
Couple
Deluxe Superior 1 King or 2 Double
Stayed 1 night in August 2016
Good Value for Money
Friendly and responsive staff. Room is spacious. Breakfast has good variety of food.
Reviewed August 28, 2016
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8.0
Alpesh from India
Business traveler
Deluxe Superior 1 King or 2 Double
Stayed 3 nights in August 2015
Buisness
Nice place to stay
Reviewed August 11, 2016
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9.2
Tak from Hong Kong
Business traveler
Deluxe Superior 1 King or 2 Double
Stayed 1 night in July 2016
Good choice if you like a peace environment
Hotel is nearby a golf course, have a good view and peace. Staff are helpful and nice, breakfast quite well.
Reviewed July 28, 2016
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