Excellent 8.7
Based on 827 reviews

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October 1, 2016 - October 3, 2016 | 2 nights
The space What's included Capacity Price per night Rooms

About JW Marriott Surabaya Hotel

Description

Located in the heart of Surabaya, JW Marriott Surabaya Hotel is a 5-star hotel offering luxurious accommodation. With its convenient location, the hotel allows you to discover the sights and sounds of Surabaya. The biggest shopping mall, Tunhungan Plaza, is situated within a five-minute walk. Juanda International Airport also can be reached by a 45-minute drive. JW Marriott Surabaya Hotel features 407 rooms, all of which are beautifully furnished in European décor, marble baths, and sublime bedding. Each room is fully equipped with facilities such as Wi-Fi, a mini bar, safety deposit box, TV, tea/coffee maker, and separate bath and shower. To top it all off, guests can see the spectacular view of Surabaya from floor-to-ceiling windows. Recreational facilities such as a swimming pool, health club with soothing massages, fitness center, and sauna can be enjoyed at the hotel. For guests who expect a delicious meal, the hotel offers several on-site restaurants where various kinds of food are served. The staff is professional and ready to offer impeccable services such as 24-hour car rental services, a business center, shoeshine services, and room services. JW Marriott Surabaya Hotel is the perfect destination for business and leisure travelers.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Nightclub
  • Sauna
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Swimming pool [kids]

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Indonesian
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Policies

Children below 12 years old are not allowed in Executive Lounge.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 400000 IDR
Breakfast Charge (when not included in room rate): 220000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 Km
Distance to Airport: 20 Km
Internet Usage Fee: 0 IDR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 25
Number of Restaurants: 5
Number of Rooms : 407
Parking Fee (per day): 0 IDR
Time to Airport (Minutes): 40
Year Hotel Built: 1996
Year Hotel Last Renovated: 2016
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Verified traveler reviews

Filter by traveler type
Excellent



based on 827 reviews
  • Cleanliness 8.8
  • Facilities 8.8
  • Location 8.8
  • Room comfort and quality 8.8
  • Service 8.9
  • Value for money 8.2
  • Food and dining 8.3
Sort by

widya from Indonesia
Family with young children
Deluxe Premium 1 King or 2 Twins
Stayed 1 night in July 2016
Good 5 star hotel...
Next time still want to stay here again
Reviewed September 30, 2016

Mira from Indonesia
Solo traveler
Deluxe Premium 1 King or 2 Twins
Stayed 2 nights in August 2016
Nice
Overall good
Reviewed September 27, 2016

Manadhana from Indonesia
Group
Deluxe Premium 1 King or 2 Twins
Stayed 2 nights in May 2014
friends wedding
satisfiying luxury hotel
Reviewed September 27, 2016

Manadhana from Indonesia
Group
Deluxe Premium 1 King or 2 Twins
Stayed 2 nights in May 2014
friends wedding
dont want to get out of bed
Reviewed September 27, 2016

Wenyong from China
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed 1 night in September 2016
It is a great experience
The first time stay here, although the facilities are quiet old, but still like it, the staff here is friendly
Reviewed September 24, 2016

yanindya from Indonesia
Couple
Deluxe Premium 1 King or 2 Twins
Stayed 1 night in September 2016
good located 5 star hotel
My activities was around the city, and this hotel is just about in the center. There is a car-free day program on Sunday at about 5 mins walk from the hotel. A good chance to sight seeing and look for what the locals do on week end. Hotel facilities are standard 5-stars hotel. So, no complaints on that part.
Reviewed September 23, 2016

Budi from Indonesia
Family with teens
Studio Larger 1 King City or Pool view
Stayed 2 nights in November 2015
Great Place, Great Location
Located at the most crowded and living part of the city, just a 5-minutes walk away from Tunjungan Plaza. Will suitable for business, family even solo trip. Just perfect!
Reviewed September 21, 2016

Linan from Indonesia
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed 1 night in September 2016
Outstanding stay as always
Great location, friendly staff and large, spacious and comfortable room
Reviewed September 16, 2016

Praditya from Indonesia
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed 3 nights in November 2015
Good Stay in Surabaya
Excellent Location, Big Room, Nice breakfast
Reviewed September 15, 2016

Meriana from Indonesia
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed 1 night in September 2016
nice hote
very clean and the breakfast really good
Reviewed September 14, 2016

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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