Excellent 8.7
Based on 903 reviews
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Daily housekeeping

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Distances to essentials

  • Airports
    • 14.82 km
    • Juanda International Airport (SUB)
    • 73.76 km
    • Abdul Rachman Saleh Airport (MLG)
  • Bus and rail stations
    • 1.24 km
    • Pasar Turi Train Station
    • 2.02 km
    • Gubeng Train Station
  • Hospitals and clinics
    • 0.96 km
    • Laboratorium Klinik Utama Kedungdoro - Kedungsari
  • Pharmacies
    • 0.23 km
    • Century Healthcare
  • Convenience stores
    • 0.17 km
    • Indomaret
  • Cash withdrawal
    • 0.22 km
    • ATM

More about JW Marriott Surabaya Hotel

An overview

Located in the heart of Surabaya, JW Marriott Surabaya Hotel is a 5-star hotel offering luxurious accommodation. With its convenient location, the hotel allows you to discover the sights and sounds of Surabaya. The biggest shopping mall, Tunhungan Plaza, is situated within a five-minute walk. Juanda International Airport also can be reached by a 45-minute drive. JW Marriott Surabaya Hotel features 407 rooms, all of which are beautifully furnished in European décor, marble baths, and sublime bedding. Each room is fully equipped with facilities such as Wi-Fi, a mini bar, safety deposit box, TV, tea/coffee maker, and separate bath and shower. To top it all off, guests can see the spectacular view of Surabaya from floor-to-ceiling windows. Recreational facilities such as a swimming pool, health club with soothing massages, fitness center, and sauna can be enjoyed at the hotel. For guests who expect a delicious meal, the hotel offers several on-site restaurants where various kinds of food are served. The staff is professional and ready to offer impeccable services such as 24-hour car rental services, a business center, shoeshine services, and room services. JW Marriott Surabaya Hotel is the perfect destination for business and leisure travelers.
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What they offer

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Shuttle service
  • Valet parking
  • Car park
  • Taxi service
  •  

Things to do, ways to relax

  • Fitness center
  • Massage
  • Swimming pool [outdoor]
  • Garden
  • Nightclub
  •  
  • Hot tub
  • Sauna
  •  

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Room service [24-hour]
  • Coffee shop
  • Room service
  •  

Services and conveniences

  • Cash withdrawal
  • Dry cleaning
  • Salon
  • Concierge
  • Laundry service
  • Shops
  • Currency exchange
  • Luggage storage
  • Smoking area
  • Daily housekeeping
  • Safety deposit boxes
  •  

For the kids

  • Swimming pool [kids]

Access

  • Elevator
  • Front desk [24-hour]
  • Security [24-hour]
  • Facilities for disabled guests
  • Pets allowed
  •  

Available in all rooms

  • Air conditioning
  • Internet access – wireless
  • Shower

Languages spoken

  • English
  • Indonesian
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Guest policies

Children below 12 years old are not allowed in Executive Lounge.

The room rates are based on single or double occupancy. Charges apply to additional guests.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests 6 years and older are considered adults.
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts

Check-in/Check-out

Check-in from: 02:00 PM
Check-out until: 12:00 PM

Getting around

Airport transfer fee: 400000 IDR
Distance from city center: 0.0 Km
Distance to airport: 20 Km
Travel time to airport (minutes): 40

Extras

Breakfast charge (unless included in room rate): 220000 IDR
Daily Internet/Wi-Fi fee: 0 IDR

The property

Non-smoking rooms/floors: Yes
Number of bars/lounges : 1
Number of floors: 25
Number of restaurants: 5
Number of rooms : 407
Year hotel opened: 1996
Most recent hotel renovation : 2016

Parking

Daily parking fee: 0 IDR
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